The iPad shows the cord and the iTunes icon. The iPhone asks to connect iTunes. What to do

Your iPhone won't turn on and asks for iTunes? Well, what can happen here in the lives of users of Apple technology? Either they drown the device and it doesn’t turn on, or they break the screen, or there are generally incomprehensible cases. One of these problems happened with a device called iPhone 5s. Namely: the phone was sent in for service, the problem was that it would not turn on. When I tried to turn it on, a cable with an iTunes icon appeared on the screen. As repair specialists say: “Hanging on a cord.”

So what to do in such a situation?

You need to figure out in detail what’s wrong with the phone, because it could simply freeze and reset the firmware, or there could be a problem with the board of the device itself, so the first thing you need to try is updating the device’s firmware. This is quite easy to do if you follow these steps:

1. Download current version iTunes.
2. Download the required OS version.
3. When turned off, connect the gadget to iTunes.
4. Hold down the “HOME” button, after 5 seconds press and hold the power button. This operation takes approximately 10-15 seconds.
5. Next, iTunes should find the device and display the appropriate icon.
6. Press and hold the “Shift” button, then select “Restore”.
7. In the window that appears, select the required firmware (.ipsw file)
8. Select the firmware file and click “Open”, after which you should wait until the installation process is completed.

If during the installation of the firmware a window with error No. 9 appears. This error means problems with the nand flash chip, that is, the chip is inoperative. Most often, when hit, it can simply “fall off”, that is, the knurled balls on which it rests fall off and the connection with the board is interrupted. In this case, a Nand-Flash iPhone transplant is required. If you have special equipment and available tools, the master performs this operation in 1-2 hours.
Step by step reinstallation of the chip looks like this:

1. Required full analysis devices:
A) Turn off the phone.
B) Unscrew the bottom two bolts.
B) Carefully remove the module.
D) Unscrew the protection from the module and battery connectors.
E) Disconnect the module and battery.
E) Next, remove the board by unscrewing all the guides and retaining bolts.
G) Remove the protection from the board using a hair dryer and pliers (it is held on by a series of latches on several sides, remove carefully).

2. Using heating (hair dryer, temperature should be 340-370 degrees) and a scalpel inserted under the microcircuit after heating, remove the nand-flash microcircuit with extreme caution.

3. Clean the microcircuit from the old compound (thermoplastic polymer resin), the microcircuit and the board in place of the microcircuit using the same hair dryer and scalpel.
4. Using a special stencil, liquid tin (ppd) and a hair dryer, when heated to 330 degrees, the nand-flash microcircuit is rolled and sits in place.
5. After carrying out all these operations, the board must be allowed to cool. To do this, it is best to leave it alone for 10-15 minutes, during which time you prepare the battery, system connector cable and module for testing.

6. Having connected the battery, the lower cable and the module, connect the phone in DFU mode to the computer and re-flash it. If it is flashed, then the chip has been transplanted correctly and the device is now ready for use.

7. If everything works and everything is done correctly and according to the instructions, then the iPhone should be assembled following the reverse order of these instructions.

This is the kind of work a repairman does when he replaces microcircuits on an iPhone board. As you gain experience in this area, your skill in performing targeted, technically complex repairs increases every day. The main thing is to have qualities such as perseverance, because you have to deal with small, multi-hour operations.

The army of smartphone fans is increasing day by day, the more devices are used every day, the more more problems arises with them. In today’s article, we will analyze the situation when an iPhone (any model) asks to connect to iTunes and does not turn on.

The problem is common and well known to servicemen; fixing it takes about half an hour of work and 1500-2000 rubles of money. So as not to waste family budget, we will try to turn on the iPhone on our own, at home.

Reasons

There are many reasons, it is difficult to systematize them, but several popular ones can be identified:

• The firmware crashes - this is precisely why the iPhone 5, 6, 7 models do not turn on, iTunes and the cord are on fire. We'll look at how to reflash the device in the next section.
• A hardware error, as a result of which some system files were deleted or corrupted, again, flashing will help. Experts call it “iPhone stuck on a cord.”
• The error may occur after falling onto a hard surface
• Water gets inside the device.

What should you do if your iPhone seems to be loading, but won’t turn on, displays a “string” and asks you to connect to iTunes? Let's look at the options for solving the problem below.

Solution

To turn on a broken iPhone, follow the steps strictly according to the instructions. If you don’t understand something, at the end of the article there will be video instructions on how to turn on an iPhone of any model through the official iTunes software if it does not turn on. Instructions apply to all models Apple smartphones, 4, 5, 5S, 6, 6 plus, 7, 7 plus.

1. Download from the official website Apple program called iTunes (link).
2. Install iTunes and download the firmware for your iPhone model.
3. Turn off the iPhone and connect it to the computer using the standard cable included (can be replaced with a good copy).
4. Press the “HOME” and “POWER” buttons together for 5 seconds and wait about 10 seconds.
5. After 10 seconds, release “POWER” (aka lock), but leave “HOME” pressed!
6. After some time, iTunes will display a message about DFU mode, now we proceed to restoring the firmware.
7. In iTunes, find the “Restore” button and hold down “Shift” and press it.
8. In the window that appears, select the previously downloaded file with the extension .ipsw and confirm the choice.
9. The firmware recovery process has begun, now we are waiting for completion.

You need to remember that when flashing, all data will be erased. If you don't have backup copy or you stored all the photos on a deceased device, without iCloud usage, it will be impossible to restore them. In this case, you need to immediately contact authorized service centers, they will help you, but they will ask for good money for the work.

Possible difficulties

If errors occur during the flashing process, for example a warning appears with error No. 9, then the situation is much worse. Most likely, an important microcircuit inside the phone is damaged; it is unlikely that you can fix it yourself. In this case, you will have to contact a repairman, since without special equipment it is not possible to re-solder the microcircuit. Although our craftsmen have learned to do this too, I’ll leave a video about re-soldering a microcircuit with your own hands, in case it comes in handy for someone.

It happens that other types of problems arise when the iPhone does not turn on, a daisy appears on the screen and nothing happens. Most likely you will have to reflash the device, but first we’ll try to do a hard reboot, maybe it will help. Don’t be alarmed, there’s nothing complicated or scary, you won’t even lose data, as if you decide to reflash your iPhone.

Instructions on how to do a hard reboot, if the iPhone does not turn on, the iTunes icon and cable appear on the screen

• Press and hold the lock button and the home button
• We wait about 5-10 seconds
• There is a chance that phone glitches will disappear
• If it doesn’t help, look at the previous section and repeat everything according to the instructions.

Conclusions

After several attempts, your smartphone still doesn’t come to life? In this case, the best solution would be to turn to experienced specialists, although this will not be free, you will protect yourself from the risk of completely “bricking” an expensive device. What to do when the iPhone 5 s does not turn on and in an ultimatum form demands to connect to iTunes, you now know, read carefully and watch the video, in 90% of cases this will solve the problem.

Video instructions

After an unsuccessful flashing, you may encounter problems such as the iTunes icon and USB cable on the device screen. If you updated via iTunes, then you will see in it the number of the error that occurred during the firmware update. Below are some types of errors that may appear in iTunes.

Decoding iTunes errors when the phone shows “connect to iTunes”

Error 1

Reasons:
You are trying to downgrade the firmware to something that is not supported by your device or iTunes.
Solution :
Make sure that you are using the firmware for your phone, and use iTunes that matches the firmware you want to upgrade to.

Error 2

Reasons:
The problem with ASR usually occurs with custom firmware with hackactivation and unlocking that uses a bad ASR Patch (Sn0wBreeze younger than 1.7 had this problem)
Solution:
Use different firmware.

Error 3

Reasons:
The problem is most likely in the modem part.
Solution:
It is necessary to carry out diagnostics in Service Center

Error 4

Reasons:
iTunes can't connect to service Apple servers
Solution:
Most likely you need to check your connection to Apple servers. It is also worth paying attention to hosts file, V Windows folder and, if possible, comment out the “#” lines with different IP addresses.

Error 5.6

Reasons:
The firmware cannot be installed either because the boot logos are damaged, or because the device is entered into the wrong service mode
Solution:
A very rare error, you can avoid it by restarting the device in DFU mode and downloading the firmware via iTunes by clicking the Restore iPhone/iPad button

Error 8

Reasons:
The difference is in the firmware for the device, also the error itself rarely “pops up”, in most cases error 3194 appears
Solution:
Try installing a different firmware version, as most likely previous firmware no longer subscribes

Error 9

Reasons:
Kernel Panic - kernel error when flashing, analogue of BSOD ( Blue screen death) on Windows.
Solution:
The same thing occurs with custom firmware. It is worth rebuilding them or using others.

Error 10

Reasons:
There is no LLB in the firmware ( Low Level Bootloader), without it the system becomes impossible to boot.
Solution:
Do not use custom firmware without modem upgrade from older versions of PWNage Tools and Sn0wBreeze.

Error 11

Reasons:
The firmware is missing BBFW.
Solution:
Use another one, or add missing file to IPSW through the archiver.

Error 13

Reasons:
There is a problem with the USB cable or connector on the device itself, an error also appears when you try to install the beta version of iOS
Solution:
Check to see if there is any damage to the bottom dock of your gadget, as well as to the cable itself with which you are trying to flash the device. If you are trying to update to a beta version, try to use a different one or, if possible, use OS X to install such firmware.

Error 14

Reasons:
There is a problem with the firmware after jailbreak, try to recover with custom firmware. If that doesn’t help, the problem is in the USB.
Solution:
Recovery from custom firmware, or change the port\computer

Error 17

Reasons:
You are trying to “Update” a custom to another custom.
Solution:
It is necessary to “Recover”, preferably from DFU or Recovery.

Error 20

Reasons:
The device was originally introduced into Recovery Mode and couldn't go to DFU
Solution:
It is necessary to put the device into DFU mode from the very beginning and set the device to update again

Error 23

Reasons:
Typically a hardware error. It is also expressed by the fact that the phone cannot find out the IMEI or MAC address.
Solution:
Take it to a service center, or if you are happy with an iPod without WiFi and BlueTooth, then flash it using iTunes 9.0.2 and these instructions

Error 26

Reasons:
NOR has not been version checked.
Solution:
Change the firmware file.

Error 28

Reasons:
There is a problem with the device memory.

Error 27 and 29

Reasons:
Cycling error when restoring in iTunes 8-9.1
Solution:
Use the latest iTunes or any version of iTunes for Mac.

Error 31

Reasons:
The device cannot exit DFU mode
Solution:
Most likely there is a hardware problem with the device itself, for this you need to diagnose the gadget

Error 37

Reasons:
The LLB in the firmware has been replaced with an analogue from a different device model.
Solution:
Rebuild custom or use another one.

Error 39, 40 and 10054

Reasons:
Problem with access to activation and signing servers. Also, with error 40, there may be a problem with the Nand memory, processor or RAM.
Solution:
Try disabling the firewall and antivirus and flashing again. If the error remains, then you need to take the device to the Service Center for diagnostics, since most likely the problem is in the hardware.

Error 10**

Reasons:
Occurs when downgrade / upgrade to a baseband different from that of the firmware. This doesn't mean the restaurant failed - it just tells you that the phone's firmware doesn't match the baseband.
Solution:
Use The Frimeware Umbrella to turn on your phone after an error (Kick Device Out of Recovery).

Errors 6 and 10

Reasons:
Occurs due to a problem with your firmware - usually if you use the wrong boot/recovery logo.
On firmware 2.0, error No. 6 may indicate that you are not in DFU
Solution:
Upgrade to new custom firmware and use the correct boot/recovery logo or standard ones.

Error 1600 and 1611

Reasons:
Custom firmware is not designed for DFU.
Solution:
Use Recovery Mode

Errors 16**

Reasons:
The system for checking signatures of firmware files is not disabled.
Solution:
You must jailbreak before installing the custom, if you used Spirit you must also disable signature verification manually. To do this, install the Spirit2PWN package from Cydia.
JailbreakME.com is not suitable for installing custom firmware.
If you install custom iOS 4.1 and higher from PWNage Tools, then you need PWNed DFU - we do it through RedSn0w or PWNage Tools

Error 1619

Reasons:
iTunes cannot access your iPhone because... he is too old to work with your device
Solution:
Update iTunes.

Error 1644

Reasons:
Firmware reading session interrupted.
Solution:
Do not touch the firmware file while iTunes restores your phone; make sure that kheubt programs do not manipulate this file.

Error 2005

Reasons:
Error in iPhone responses. Typically caused by mechanical damage.
Solution:
Check the dock connector.

Error 3004

Reasons:
An Internet connection is required for flashing.
Solution:
Make sure that your computer is connected to the Internet and that nothing is preventing iTunes from using this connection.

Errors 14**

Reasons:
Damaged firmware file. Or USB port.
Solution:
— Download the firmware file from another source.
— Replace the wire, port, computer.

Errors 20**

Reasons:
Data cable or USB port failure
Solution:
Change the data cable USB ports, if possible, try another computer.

Errors 3014

Reasons:
Too much for a long time response from activation server Apple
Solution:
You need to restart your computer/laptop and also “reboot” your Internet connection

Error (-39)

Reasons:
iTunes can't download purchased music from iTunes Store
Solution:
1) Put iTunes version 9 or higher.
2) If you are using Web accelerators, turn them off and restart your computer.

Error (-3221)

Reasons:
iTunes cannot contact the iTunes Store due to file blocking.
Solution:
Change the access and permissions of iTunes and iTunesHelper to unlock their ability to forward data to the remote server.

Error (-50)

Reasons:
The error occurs after the sent request times out.
May be caused by:
-Browrdman
-Firewall
-AD filters
-Antiviruses
Solution:
If you have any of the programs listed above, configure them so that iTunes can contact itunes.apple.com and ax.itunes.apple.com
If an error occurs when loading video content.
Delete the video download cache, it is located in
Mac:
~/Music/iTunes/iTunes Music/Downloads
Note: The tilde (~) refers to your Home directory.

Windows Vista:
\Users\username\Music\iTunes\iTunes Music\Downloads\

Windows XP and 2000:
\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\Downloads\

Find the file to download the video, its extension will be TEMP (*.tmp)
Start downloading again.

Error 9808

Reasons:
Error when registering in the iTunes Store
Solution:
Start - Control Panel - Internet Settings - Advanced and check SSL 3.0 and TLS 1.0.
Afterwards restart your computer

Error 39

Reasons:
Error when trying to sync photos.
Solution:
Try to create new album in iphoto.
Keep the album empty and only sync your iphone to that new album.
This will delete any photos that you have synced to the iPhone.
Now put some photos into a new album and sync your iphone.
If the synchronization went well, add a few more photos and sync your iPhone.
Keep going through this process until you get the same error.
If you get the same error, then you know that one or more photos in the last batch are causing the error.

Error 13001

Reasons:
Broken iTunes library file
Solution:
Create new file itunes libraries- by deleting it and then opening iTunes and it will re-create it iTunes Library.itl

Errors 13014, 13136, 13213

Reasons:
Software hole in iTunes
Solution:
Solution 1
Make sure you have the latest version of iTunes installed on your computer.
Solution 2
Close and reopen iTunes. If the problem persists, restart your computer.

Errors -1

Reasons:
Error in the modem part of the device
Solution:
It is necessary to diagnose the device at the Service Center, since this error cannot be solved using the repair software.
Directions to Apple Service on Sumskaya 82:

If you have any questions. You can contact us - or by calling the numbers below. We will be happy to help you.

Our address:
Kharkov, Sumskaya street 82

Working hours:
Monday - Saturday from 10:00 to 20:00
Sunday - from 11:00 to 17:00

The phone turns on, but the screen shows a USB cable and an iTunes icon. There are three main signs that the firmware on your phone is broken or damaged: 1. The iPhone does not turn on and on the screen you see (oddly enough) only a black screen.2. I did everything as written, an apple and a stripe appeared under it. That's it, no more movements, what to do???? Enter iPhone into DFU mode and flash it. 1. Press the Power button (top right corner) and hold it for 3 seconds.

IN lately, I see more and more complaints about failed update iPhone phones by using iTunes programs. Often, such an update leads to a complete crash of the firmware and the phone not working. However, not many people know that thanks to the foresight of developers from Apple Restoring the firmware can be done at home and this procedure will take very little time.

If your pet looks great and there are no holes in it from enemy bullets, you can connect it to your computer using a USB cable. Your computer should begin to detect the phone, which in turn means that the phone is alive and the firmware needs to be restored. All you need to do is click the “Restore” button and agree to the terms. After this, you just have to wait until the firmware is downloaded to the iPhone and the recovery process is completed, however, iTunes will periodically notify you about this.

What to do if iPhone shows string and iTunes icon?

And maybe our meager knowledge will help someone solve their problem and restore the operation of their phone or tablet. There are other programs for getting out of the loop - iReb and RecBoot. As a result of applying the programs mentioned above, the iPhone continues to show USB cable and the iTunes logo.

iTunes cord on iPhone screen

Try in DFU on other computers, on another operating system. Try different USB connectors. If other errors appear, look for a solution online and try. Hello, I have an iPhone 5s, after the update it asks to connect to iTunes, it does not enter recovery mode and DFU does not enter, or rather it does, but iTunes does not show anything.

Vasily, try updating iTunes, if it doesn’t help, then try flashing the iPhone on another computer. Hello, instead of blue iTunes, I have a red icon, what does this mean?

Natalya, in new ones iOS firmware V Recovery mode Mode or Recovery Loop icon has become red, previously it was blue. The same thing happened with the icon computer program iTunes starting from version 12. 2.4com.su/i/13fR.png iPhone 5 is hanging on a cord, but iTunes is shining red, but it should be blue, what’s wrong with the iPhone? iPhone, about the color of the icon in the previous comment. If it doesn’t help, then connect to iTunes and restore. Attempts to update/restore via tuna again result in a string on the screen.

But at the last point, a window with three points appears and time runs on each one. I don’t know what to do at all. YulkaM, first disable antiviruses and firewalls. Thank you so much guys! although the skills have now become and helped! Through tuna I installed 7.1.2, which was there before, but I can’t get the loop out of recovery. The previous time I encountered such a problem and somehow figured it out and did it. Hi all! I saw it in my city Iphone sale 5s with a cord and iTunes (appeared after ios 9), the person in the ad wrote that only for spare parts, etc.

So be it, let's connect again. We press the restore button again and lo and behold, he didn’t download anything new, but started the recovery process. What you can do: - reinstall iTunes ( latest version here) - try to turn on the iPhone while holding the Power key and the Home button. First turn on the phone, then turn it off.

I made it from two poppies. Plus, it is discharged, and in boot mode, as I understand it, the iPhone does not charge? But perhaps the iPhone really is faulty. After connecting the cord, you need to simultaneously hold down the “Power” and “Home” buttons for 10 seconds. DFU and try to flash again. Hello, the battery on my iPhone 4 is dead, after that it shows a cord and tuna, what should I do? Good afternoon. iPhone 5. iTunes and cable lights up.

Users of smartphones and other mobile devices from Apple may encounter a situation where the iPhone is hanging on a cord. Most often, if the iPhone freezes and the iTunes logo appears on its screen, this means that the firmware recovery process is running on the device. In this case, it is enough to wait a while until the iPhone updates the software, reboots and works again normal mode.

However, there are situations when the iPhone freezes, the iTunes program logo and USB cable appear on its display, and the device remains in this state for several hours. So that you can cope with this problem yourself, we have analyzed the common causes of its occurrence and solutions.

iPhone hangs on a lanyard in normal recovery mode

The main reason for iPhone stuck on iTunes lanyard is update software. If before your iPhone got stuck on the iTunes cord, you installed new software products then to solve the problem you can do the following:

• wait until the firmware recovery is completed and the iPhone restarts
• force the smartphone out of firmware update mode

To avoid waiting for the firmware update to finish itself, use hard reboot devices. To do this, press and hold simultaneously Home buttons and on/off. After these steps, the program icon iTunes will disappear and iPhone functionality is completely restored.

Why is my iPhone hanging on a cord?

The reason why the iPhone hangs on a cord and the iTunes icon appears on its screen may not only be due to a software update. There are other types of breakdowns, which should be eliminated in different ways. Perhaps the iPhone is hanging on a cord and displaying errors for the following reasons:

• there was a software failure - to fix the error, you need to install a new licensed firmware on your iPhone
• The processor has failed - if the iPhone displays an error, hangs on the iTunes cord and does not respond to the reboot command, then the processor probably requires repair
• The iPhone is stuck on the iTunes lanyard due to a shock - it is possible to determine which part is broken and requires replacement only by professional diagnostics
• control chip is damaged power iPhone– due to a shock or wetness of the phone, the cable breaks, so the phone first gives an error and then completely discharges

If the phone is dead and won't turn on, a regular flashing may not be enough. Experienced technicians will be able to find the exact reason why the iPhone is discharged and does not charge, does not turn on after restoring the firmware, or an error message appears on its screen.

Professional smartphone repair

If you were unable to get your iPhone out of software update or recovery mode on your own and the USB cable is still shown on its display, contact experienced technicians registered on YouDo. Professional setup, repair and flashing of an Apple smartphone by private owners is carried out quickly, and you get the following benefits:

• free diagnostics when ordering subsequent repairs
• setup, flashing and iPhone repair at a time convenient for you
• replacement of the cable and other parts is carried out using original spare parts
• Our specialists provide a guarantee for all work performed.

If you have no experience self-repair smartphones, as well as special tools at hand, do not take risks and seek help from professionals. An experienced technician will determine why the iPhone is hanging on a cord and will repair the device in a short time.