What does it mean “This type of communication is not available to the subscriber. This type of communication is not available to the subscriber - what does this mean on MTS

People are already accustomed to messages about the unavailability of called subscribers or about their number being blocked. But the phrase “This type of communication is not available to the subscriber” on MTS causes slight surprise. There is nothing terrible about this, but you rarely hear such an answer. In this article we will look at how and under what conditions this phrase is pronounced - let's talk about the most common reasons.

Network errors

Why, when you call MTS, they say that “ this type connection is unavailable” - this question worries many. It becomes unclear what the soulless autoinformer meant. In fact, there is nothing unusual in such a response - it is often pronounced as a result of some network errors.

Cellular communication is a kind of organism consisting of many elements. And if an error occurs in some module, subscribers can hear this phrase. The most interesting thing is that the phone of the called interlocutor may be turned on at this moment. There is no need to panic in this case - just try calling later. Sometimes it happens that the error disappears after just a few minutes, allowing you to contact the right interlocutor. But in general, the likelihood of encountering such an error and hearing the phrase “This type of communication is not available to the subscriber” is extremely low.

The phone works as a modem

Sometimes the phrase “This type of communication is not available to the subscriber” on MTS sounds when the called interlocutor uses his phone as a modem. In the vast majority of cases, When a call comes in, the Internet connection is interrupted so that both devices can establish a voice connection. But sometimes something goes wrong on the MTS network, and caller hears this tricky phrase from the autoinformer.

In order to contact the person, try calling later - it is quite possible that by then he will have already disconnected from the Internet.

The called party is roaming

If you wondering, why this type of communication is not available to an MTS subscriber, remember that the person may be roaming. The situation seemed to be quite normal. But if there are absolutely no funds in your interlocutor’s account, you will hear this message. There are two ways to do this: top up the person’s account or try calling later. By the way, the phrase presented in the review can be heard as a result network error on the side of another operator - in roaming (especially international) everything is possible.

Debt

In some cases, we hear the answer “This type of communication is not available to the subscriber” when the MTS subscriber has incurred a debt. Although most often we hear a notification that the called number is blocked. Just try to contact this person later or call him on another number (for example, home or work).

SIM card failure

The notification “This type of communication is not available to the subscriber” may also sound when the called subscriber’s SIM card fails - this does not happen often, but there is always a risk of failure. In this case you need to wait until the interlocutor notices the breakdown and takes action to replace the SIM card- this is done at MTS service offices. In general, the phrase is not always clear, otherwise it would not raise so many questions. It would do well for MTS to make its service more informative and develop several phrases for certain cases. And many subscribers who have already heard such an answer from an autoinformer agree with this.

If necessary, you can ask the employees a question about this answer from the auto-informer hotline– perhaps they will give you more accurate information about the current situation.

IN modern world I always have to call to get a solution personal questions, then because of important business issues. Everyone has probably heard different variations of the notification about the impossibility of getting through, and it is not always clear what the problem is. So, many users have a question, what does “This type of communication is not available for MTS subscribers” mean? And doesn’t this mean that a person ignores a specific subscriber?

General information about the alert

MTS provides various voice alerts for each case of lack of communication with the subscriber. Information from an answering machine that the called number cannot receive incoming calls due to unavailability of communication is one of the most common and can occur in large quantities cases.

There are no funds on the balance

The first and most common reason why such an alert may appear is that the called user has run out of money in their account. When negative, and in some cases even zero balance the subscriber, the full provision of services by the operator is terminated until funds are deposited into his personal account. When the user makes the payment and the SIM card is working, he will receive notifications about missed connections.

To avoid ending up in a similar situation, the company offers customers to use the Autopayment function. For regular customers who actively use paid services PJSC Mobile Telesystems provides the opportunity for loan services from the operator to use communications for a short time after the end of cash.

Important! When the client uses a pay-as-you-go tariff plan, to unblock incoming calls, it is enough to deposit a small amount into your personal account. When using prepaid packages, the monthly fee must be paid in full to activate the card.

SIM card blocked

The user's SIM card is blocked. MTS provides 2 cases of card blocking: permanent in cases of termination of the contract or non-compliance with its terms by one of the parties, or temporary, at the request of the client, for example, during a long departure.

With this blocking, it is impossible to know for sure what happened to the called number. Therefore, if alternative communication channels are available, it is better to try to use them. Even if the SIM card is temporarily disabled, in this case, notifications about missed calls may not reach the recipient.

Attention! To avoid missing important calls, voluntary blocking cards it is better to set call forwarding to active number phone.

No network signal

This alert also means that where the user is located in present moment, there is no signal from MTS. The situation may arise in cases where a subscriber moves around the country within the coverage area of ​​partner networks or abroad, without connecting to roaming services or turning them off independently in order to save money.

On most available for connection tariff plans roaming options are set by default. However, there are contracts that do not provide for such options. In order not to be left without communication while traveling, you should check the availability of services and, if necessary, activate them before leaving the country.

The telephone is turned off

Some mobile devices, when disconnected, continue to receive the network signal, then when dialing, an alert will sound that the device is temporarily unavailable. If the phone of the potential interlocutor does not support such functionality, then during the call there will be a voice notification “This type of communication is not available for MTS subscribers.”

Attention! In order not to miss important calls when your phone is discharged or turned off, it is recommended to set up the “You got a call!” notification service. With its help, after turning on the device, the user will receive messages about all calls received while the device was turned off, indicating contacts.

Network failure

Sometimes from the operator himself cellular communications There are malfunctions caused by setting up equipment, testing new services, or for reasons beyond his control, force majeure. As a rule, temporary communication interruptions are eliminated quickly even in emergency situations, therefore, in order to understand the reasons for the lack of connection and make sure that phone number there is no connection for reasons that are not the provider’s fault, it is recommended to make several attempts to dial at different intervals.

Internet tariff

A similar alert occurs due to reasons such as using telephone set as a modem or SIM card on a device that does not support telephone conversations(some types of tablets, modems).

Users who rarely speak mobile phone, and more often use Internet services, transfer the phone to special tariffs with maximum traffic, which do not involve conversations. This case may also be one of the reasons for the notification that the type of communication is unavailable for the subscriber when trying to call.

Conclusion

A message that this type of communication is not available to an MTS subscriber may indicate different types blocking or restrictions on the phone number of the called subscriber. When a message is sent to a number that is definitely not blocked, you should try to dial several more times. Alerts often sound when a subscriber is in the metro, where the connection is unstable.

Not everyone knows what it means that this type of communication is not available to an MTS subscriber. If earlier this caused more panic, now there are a huge number of reasons for such a message to appear. Each point should be examined in more detail.

What does it mean - this type of communication is not available to the subscriber and what are the reasons for this message

As stated earlier, the reasons for the specified car there may be sufficient information. Among the main ones are:

1. Lack of funds on the user's balance sheet. This often happens to subscribers who are located outside the country. It is important for them to pay not only for independent calls, but also for incoming calls. If the balance does not meet the minimum payment, the caller will hear this statement. You just need to deposit a certain amount into your personal account and everything will start working as usual.
2. The number is blocked. It will not play any role whether this was done on the subscriber’s own initiative or under the terms of the cellular operator. Here the user himself must take measures to unlock it. In addition, he himself most likely knows about such consequences.
3. Network problems. This means that network failures may periodically occur in the service area, due to which the robot issues a message indicating that the specified type of communication is unavailable to the user. In this case, you will not be able to make calls, access web resources, or even simply send text messages. The only solution to this problem is patience and only patience. The cellular communication company MTS is involved in the work, which will try to restore everything to its place as soon as possible.
4. Specifics of the SIM card. Everyone knows that the bulk of SIM cards are intended for making calls and accessing Internet resources. But there is also a category in which only the second option (home) is available. This means that it is absolutely impossible to call her. Yes, and this problem cannot be solved. The only correct solution for the subscriber is to activate another SIM card, which will already work in all directions.
5. The phone is turned off. Of course, such a response may seem non-standard in the case of a non-working device or the user is outside the network coverage area. But all the information comes from the robot, which already transmits it to the caller. These expressions can become confusing and scary. Sometimes it is enough to call again to get a specific answer.
6. Signal problems. This paragraph applies to all mobile operators without exception. To receive such a message from an informant, it is often enough to take a ride in the underground metro or take an elevator, or go into the forest, where the signal level begins to drop. To avoid such a problem, you should not go to the places indicated above. It will be enough to move from place to place and the difficulties will fade into the background.

This list indicates the main reasons why you can receive a message from the robot that the type of communication is unavailable to the MTS user. Moreover, almost each of them is instantly solved by the most in simple ways. The main thing is not to be afraid, since everything is being decided. Sometimes you will have to contact the company office whose addresses are registered on official resource. They will certainly give you a specific answer.

How to get through if this type of communication is not available to the subscriber

Sometimes a question arises related to how to make a call to MTS to another user when you hear a message about the unavailability of a particular type of communication.

The user can only rely on the availability of other contacts of the subscriber, including a landline phone number. Here you will have to work and get rid of the problem. After all, the SIM card is not available for use via communication services. It is important to communicate this information to its owner, since if it is important and urgent, no one will be able to call him.

If an error occurs when they call you

If this occurs to a MTS subscriber, the only right solution is to get rid of the original source. But what does this mean? So, for example, if it concerns the financial component of the issue, top up your account with a minimum amount, which is usually equal to negative balance. When the problem cannot be solved, you should contact service specialists technical support. They can provide information regarding the balance personal account, conducting technical work on the line, as well as other problems for which they cannot call you.

But if we are talking about the operation of the SIM card, the signal level, or, for example, a dead battery, then nothing can be done except use another phone for contact. In addition, you can call not only from a mobile phone, but also from a landline number, for which the number 8 800 250 8 250 is provided. If possible, the problem will be resolved as soon as possible.

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When you can't reach the right person– this is always unpleasant, and often the reason for this is communication problems. “This type of communication is not available to the subscriber” - what does this mean for Tele2 customers and what to do if you hear this message from the autoinformer.

Briefly on the topic

Reasons that you are hearing this alert:

1. Network error
2. The phone works in modem mode
3. The person being called is denied incoming messages or has a negative balance
4. SIM card failure

Reasons

Interested in knowing how to disable the Tele2 menu on your phone? Follow the link and read our other article on the site.

What to do

By and large, in this situation nothing depends on you. You need to wait until the person you intend to call takes any steps. It’s another matter if he doesn’t even suspect the existence of such a problem. But, fortunately, in our time the telephone is far from the only way contact. Write to your interlocutor at social networks or instant messengers and inform him that it is not possible to reach him by phone, and also tell him what exactly the autoinformer tells you. We recommend reading our article about we are sure that the material will be useful to you.