Code for a personal page like VK. I show you step by step how to write to the VKontakte administration

As a second stage of authentication, instead of an SMS message, you can use one-time codes generated in an authenticator application that works using the TOTP algorithm. To activate authentications, first install an authentication application on your mobile device, for example, Google Authenticator and follow these simple steps:

Select one of these options and follow the instructions. . Yes, you can create backup codes for use in emergency. It's a good idea to print these codes rather than saving them on your computer. Don't remove them from the screen. Our text messages may originate from a 6 digit phone number, please ensure your provider supports this. You should also make sure that your phone's mailbox is not full.

Why isn't my phone number working?

First, make sure you enter your phone number in international format. Make sure your country code is correct. Possible standard rates messaging; check your plan cordless phone for confirmation. You don't have to save your credentials or require a code every time you log in.

1. In section Login confirmation next to the option Applications for generating codes click the "Enable" link.
2. For security reasons, you will be asked for your current password. account. Enter the correct password and “Confirm”.
3. A QR code will appear on the next screen, which you need to scan using the mobile application. If your image is not recognized by the scanner, then manually enter the 16-digit secret key into the application.
4. Enter the 6-digit one-time code generated in the application. After this, authentication through the application will be configured.

After successfully completing two-factor verification in your browser, you can remember this browser so that you no longer enter the second factor when logging into your account on this device.

The cooldown time for using a phone number after being banned increases each time a cooldown is applied. This feature is not enabled for all games and will be used at the discretion of the developer. Instead of entering a password to log in, you also enter a code that is sent via text message to your mobile phone.

Using Web Login Verification

Note. To disable login verification. We recommend keeping a screenshot of the code for future use if necessary. Security, then click Login Requests. You can also approve or deny your login requests from the app by tapping Security and then tapping Login Requests.

If necessary, you can reset codes on all trusted devices or only on current device. In this case, during the next authorization attempt, you will be asked for a confirmation code again.

If someone tries to log into your account, you will receive a pop-up warning about this.

Site administration: message output

Drag the list to update new queries. Additionally, you can create your own temporary password. It can be enabled or disabled. What this looks like will depend to some extent on the topic. You will only need to set this if your server does not allow mail relay. All emails sent by forums and other modules will be sent through this host.

However, sometimes a non-standard port is used. You can specify the default email address here that you want to use as the "From" address where users cannot directly reply to others. You can check the box to enable "Always send email from a no reply address." This can be used to stop spoofing controls on external email systems blocking emails.

How to disable two-factor authentication in your VKontakte account

At any time, you can disable two-factor authentication for your VKontakte account. However, remember that in in this case To access your account, an attacker will only need to know your password. To turn off two-factor authentication, follow these steps:

Let's assume that both options are disabled. You won't get an answer. The administrator can configure the site to send messages to mobile devices. Users will need to connect at least once with the latest version of the mobile app to register their phones on the site.

Ordering messaging settings

You can also specify the extent to which each message type is allowed, and whether users can change these default settings in their profiles. Prohibited - This message type is not allowed at all and users will not see any settings associated with them. Messages will be delivered as the user sets them on their message settings page. Messages will be delivered to all users as they are installed on this page.

• The selected message type will never be delivered.
• Allowed - Users are allowed or allowed to change settings.

1. Go to the menu

Today we will talk about one of the most effective methods protecting your VKontakte page. We will set up authorization on the site in such a way that it will be impossible to access your page until you enter the code received from the SMS that will be sent to your phone number linked to your account. That is, everything will happen in the same way as you use Internet banking.

Other message related settings

Roles and messages capabilities

Therefore, before you start setting up anything, make sure that your VK page is linked to current number and you are not going to change it. .

The function is quite useful; if you are afraid for your page, then the steps taken will increase its security significantly.
Let's get to practice

IN top menu In the right corner, click on the button with your miniature and select “Settings” from the drop-down list:

Prevent non-contact messages

You can disable muting contacts by checking this box in the “General settings” section at the bottom of the screen. The Failure Viewer should be used when troubleshooting results in inbound delivery failures. This can be caused by a number of reasons.

How to connect login confirmation to VK

If the email is legitimate, you can use this information to resolve the issue and ensure that the email is resolved to the internal recipient the next time you try to send it. The fault viewer lists all faults for the current day, although fault information is retained for a maximum of seven days.

At the next stage, go to the “Security” tab. At the very top we find the “Login Confirmation” section and click on the “Connect” button:

Next, we are provided with a whole petition about password confirmation using mobile phone. They write how good it is for you and how bad it is for attackers. They also warn that if you enable this function, then password recovery by phone number will become unavailable, and therefore we are asked to link the current email and indicate all the correct data on the page. So that it can be easily restored later. ().

Common fault types and resolutions

To find a faulty mail connection.

Private messages are similar to messages, but instead of being sent to a topic, they are sent to one or more members. Typically, private messages are private communications and can only be viewed by the sender and intended recipients - administrators cannot view these private messages except through the database.

We read all this and click on the “Proceed with setup” button

A pop-up window pops up in which we need to enter the password for the page and click on the “Confirm” button:

How to enable PIN code login confirmation?

Personal messages cannot be sent by guests or guests. However, if the sender is deleted some time after sending the message, they will appear as a guest. Since this is much more than the members you can have, it is unlikely that you will ever achieve this. The number of messages that can be saved by a forum member can be limited by the administrator, who can change this setting by changing individual member groups.

Only you and the person you sent it to can read what you wrote. For this reason, it is recommended that you do not send private messages containing personal information that you do not want anyone else to read. In the To field, enter the name of the person you are sending the private message to. . You can also reply to messages using the same method.

We enter the confirmation code that should have arrived on our phone and click on the “Send code” button:

The following window pops up, in which they write to us about backup codes and ask us not to forget to print them.

Once you apply a label, you will only be able to view private messages with that label. All your shortcuts will be listed under the Shortcuts category. To create, edit, and delete labels, select Settings under Direct Messages and select Manage Labels from the drop-down menu.

There are three categories on the personal messages page, each of which includes several various functions. Select this if you want to create a new message to send to another user, as described above. The settings for this can be changed as described in the Profile section of the page. Sent messages are saved automatically only if you have selected the "Save a copy of each private message in my sent by default" option in your profile options. Otherwise, you must select "Save a copy in my original field" when sending a message. Selecting this allows you to search for received messages in a similar way to using. Manage Labels - Selecting this allows you to add, edit and delete any labels you have applied to your posts. Manage Rules - Selecting this allows you to automatically sort your messages according to the set of rules you create. You can also choose whether all or some criteria should be met using the drop-down menu. Finally, you can choose what action will be taken on messages to which the rule applies. Change settings Show private messages. If a member selects "All at once", a list of messages appears at the top with all of those messages displayed below the list. Selecting "One at a time" will only show one message displayed at the top, with a list of messages below it. How a conversation mimics the functionality of a forum by creating a topical list of replies. It is highly recommended that the participant save their messages in the Outbox folder if they prefer to display messages as a conversation. Show the most recent private messages at the top. Users can choose whether to show new messages at the top or bottom of the list. Receive private messages from: - Members can control who is allowed to send private messages. It can be limited to members not on their ignore list, buddies and admins only, or admins only. Notify by email every time you receive a personal message. Users can choose to receive notifications by email about all personal messages or only about personal messages from friends. You can also turn off all email notifications for private messages. Users can select this option if they would like a pop-up to notify them of new private messages. Save a copy of every private message in my default outbox. When this option is selected, any private messages sent by the user will be automatically saved to the outbox. This option must be enabled when viewing messages as a conversation. If this option is not selected, users should remember to check the "Save a copy in my original folder" checkbox before sending each message. Remove the Inbox label when applying another label. When enabled, the Inbox label is removed when a new label is applied to a message.

• New message.
• Inbox - Shows all messages in your mailbox.
• Sent - Displays all messages sent to other forum members.
• You cannot search for sent messages.
• Multiple criteria can be selected by selecting Add Criteria.
• Again, you can select more than one action by selecting Add Action.

Reserve codes– a list of 10 access codes. These are constant numbers, they do not change and can be useful if you want to go to the page and your phone is unavailable at that time. You can enter one of these codes and get to the page. That's why it's important to print this list and have it with you.

Click on the “Finish setup” button:

Backup codes can be viewed in the same “Security” section. Find the phrase “Backup codes” and opposite it click on the “Show list” link next to it.

How to disable login confirmation via phone

This is done in the same way as enabling login confirmation. Go to settings, go to the “Security” tab and click on the “Disable login confirmation” button

Enter the password for your page again and click on the “Confirm” button

That's it, the function is disabled, we have completed the task.

And with this I will finish this article, I hope that the knowledge gained was useful to you and you implemented it, thereby securing your VKontakte account.

You may also be interested

Greetings! In this detailed step by step instructions, with photographs, we will show you how to further protect your page from unauthorized access to social network VKontakte.

By enabling login confirmation via SMS, in addition to the login and password that you use to access your VKontakte page, you will also need to enter a one-time code that will be sent to the phone linked to your profile.

In other words, even if someone else finds out your username and password, he will still not be able to log into your VKontakte page because Additionally, you will need a code that will be sent to your phone in the form of an SMS message.

This protection technology, which is referred to as “two-factor authentication,” not only protects against hacking, but also against page theft. Cases have become more frequent when fraudsters using fake documents received duplicate SIM cards, which were subsequently used for hacking and stealing pages.

Restoring access in this case takes some time, which is quite enough to complete illegal actions: sending spam and viruses, and if the user is also the leader of a large community, then this kind of action can cause serious damage to the reputation and even blocking of a group or public.

Taking into account all these circumstances, when “two-factor authentication” is activated, the ability to recover the password to the VKontakte page via SMS becomes impossible, and if such a need arises, password recovery is used via the one linked to E-mail page. By the way, you can read about how to link an E-Mail to your page in this article.

It should be noted that even with two-factor authentication enabled, it is possible to create a list of trusted devices, from which additional SMS confirmation will not be required when logging in.

To do this, during the authorization process, you must tick the Remember browser checkbox.

While on the VKontakte website, click on the menu in the upper right corner. In the list that appears, select Settings.

On the page that appears, click on Security. In this block, among other things, login confirmation via SMS is enabled and configured. The service is provided completely free of charge.

To enable this feature, click the Connect button.

This will display a window telling you the benefits of verifying your login using your mobile phone. Read through them and click the Proceed to Setup button.

During the setup process, you will be asked for your current password, and then a confirmation SMS will be sent to the phone linked to your profile.

Once completed, the Security page will display settings that allow you to generate one-time backup codes in case something happens to your mobile phone.

The Remove confirmation option is responsible for resetting the list of trusted devices for which additional SMS confirmation is not required.

At this point, setting up login confirmation via SMS can be considered complete.

If someone uses your username and password when “two-factor authentication” is activated, a pop-up message about this will be displayed on your page.

If you have any questions, you can ask them in the comments.

it-actual.ru

VKontakte security. VKontakte two-step authentication

I'll show you how to secure your VKontakte account. Go to the VKontakte settings, then go to the security tab and enable two-step authentication on VKontakte. So that no one can hack your VKontakte page.

If you are not yet connected two-factor authentication VKontakte, then you will be asked to enable Login Confirmation. Provides reliable protection from hacking: to enter the page you must enter a one-time code received via SMS or other connected method.

Click Connect.

Login confirmation provides an additional level of protection for your VKontakte page. You can protect your page using your mobile phone. Attention: when login confirmation is enabled, the password recovery service by phone number becomes unavailable. Therefore, we strongly recommend that you attach a current e-mail to the page, indicate your true first and last name, and upload your real photos as the main ones before continuing with the setup.

Verification will not tire you: to gain access to your account from a new browser or device, you only need to enter the verification code once.

Even if an attacker finds out your username, password and the verification code used, he will not be able to access your page from his computer.

Click Proceed to setup.

To confirm the action, you need to re-enter the password for your page. You can also change your VKontakte address in the future so that you have a unique page address.

Enter your VKontakte password and click confirm.

Action confirmations. To confirm, we will send a free SMS with a code to your mobile phone.

Click get code.

After a couple of seconds, an activation code will be sent to your number to which your Vkotnakte page is registered.

We enter the number that we received in the SMS message and click send code.

The login confirmation check has been successfully activated. Don't forget to print out your backup codes. They will allow you to confirm login when you don't have access to your phone, such as when traveling.

Click complete setup.

At this time, an email will be sent to your email notifying you that the login confirmation function is enabled.

Application passwords.

Unfortunately, some applications do not yet work with verification codes. For example, mobile iPhone clients, iPad and Windows Phone.

For such applications, you need to create special passwords. This password is entered only once for each application; you do not need to remember it.

Click Close at the top right.

On the top left of your internet browser, click Refresh to refresh the page.

Now click Show activity history.

Activity history shows information about which devices you accessed the site from and at what time. If you suspect that someone has accessed your profile, you can stop this activity at any time.

This displays all the recent activity of your VKontakte page and all the devices through which you (or not you) logged into your VKontakte account.

Click on the bottom left of End all sessions to log out of all devices except the Internet browser we are currently in.

All sessions except the current one have ended.

Click Close.

If you use the Vkotakte mobile application on an iPhone, iPad or Windows Phone, then you will need to log into it again. And if you want, you can completely block VKontakte on your computer or block VKontakte on your iPhone.

Enter your email or phone number to which the VKontakte page is registered and the password for the page and click Go.

At this time, a notification will appear on your Internet browser page stating that an attempt has been made to log into your account from such and such IP.

You are logged in from the mobile application.

The VKontakte mobile application will redirect you to mobile internet browser and will open the security check page.

To confirm that you really are the owner of the page, please enter the confirmation code from the SMS sent to +7 and here is your number.

Enter the confirmation code sent to us via SMS and click send code.

To log into the application, use a special password to log in.

There is no need to remember this password. Copy it and enter it instead of your main password when logging into the application. You only need to enter it once.

Copy this one-time password to log in to VKontakte.

Click Return to application.

Enter the one-time password into the VKontakte mobile application and click Go.

By logging out of VKontakte and entering your username and password for the page, you will be asked to confirm that you really are the owner of the page. An SMS message will be sent to your number with a code that you will need to enter.

Other lessons on the site on the topic VKontakte:

• How to change VKontakte address
• Security VKontakte

smotrisoft.ru

VKontakte: quick password recovery is not available. Why? What to do?

How to log into the VKontakte website if you have forgotten your password and login protection is enabled (login confirmation)? You are trying to restore access, but you receive an error message:

Quick password recovery is not available. Your page has mobile phone login confirmation enabled.

Or this:

Unfortunately, you cannot recover your password using the specified phone number.

This means that once before you yourself enabled login confirmation by mobile phone, when to enter the page you need to enter not only a password, but also a code sent to your phone.

Of course, this increases security and protects against hacking, but now you've forgotten your password. What to do? Now there is no way to receive a recovery code on your phone, because login confirmation is when you both know the password and have access to the phone. Both together. This is the only way to ensure security, which you yourself voluntarily turned on. It is no longer possible to restore a page with only a phone number if you do not know the password. The VK website warned you about everything, but you didn’t read when you turned on the protection. Maybe that's why you feel like you weren't warned.

1. Recover by email

If you have an additional login confirmation enabled, then instead of quick recovery password recovery via SMS, password recovery via e-mail (e-mail). Is your page linked to email? If yes, then you can request a link to reset your password (instructions will open in a new window). It may turn out that the page is linked to the mail, but you cannot enter the mail (you don’t have access or you simply don’t remember it) - in this case, it is better to try to first restore access to the mail, otherwise you will have only one way, it is more complex and requires much more more time. Read on:

2. Restore via support

When login confirmation is enabled, but you forgot your password and the page is NOT linked to an email (or you don’t have access to your email, or you don’t remember the address), the only way to recover the page is to submit a technical support request. This link will open an access restoration form that must be filled out. It's better to do this from a computer rather than from a phone. Look detailed instructions Here:

You will have to prove that the page is yours. If your real photos are not there or your real name and surname are not indicated, then it is almost impossible (or very difficult) to restore the page. After all, you were warned about everything when you turned on the login protection. You can see why the application might be rejected. Of course, there is an opportunity to contact VK support and try to prove in some way that the page is yours. If they see that you are a normal person and that the page is really yours, they may meet you halfway. If even then nothing works, register in VK new page. This is a lesson for the future.

There is no way to restore it anymore!

There are no other ways to restore access. There is no use looking for them. That is, there is no other way to restore it at all. You just read everything possible ways. Read them again if you don't understand.

Is it possible to disable login confirmation?

Of course you can. But to do this you must first go to the page. And if you can’t do this yet, then you can’t disable login confirmation either. Restore access as written above.

See also on topic

vhod.cc

VKontakte PIN code - second login confirmation

The largest social network VKontakte has introduced two-step authorization on the site. Now, if the user wishes, in addition to entering a login password, he can protect his account by entering a PIN code. The VKontakte pin code will provide better protection your data from hacking. How to activate and correctly configure the “Login Confirmation” function of VK. You can also find out how to use this function correctly by reading our article.

What is a PIN code for VKontakte?

So, let's get you up to speed. The developers have been seriously concerned about the problem of protecting the personal data of their VK users for a long time. At first, hacking the page was a piece of cake, but over time, security methods became more and more complex. And now in the battle of hackers against Contact there has been a serious advantage in favor of the latter.

After linking the account to a mobile phone number, the developers managed to significantly reduce the wave of page tampering. Soon the same developers optimized everything that had been developed over the years - by entering a PIN code for VK. Now everyone who has a VKontakte account can set up the PIN code function. Thus, the user receives, as it were, double protection your account.

To authorize, in addition to filling out the login and password fields, you will need to enter a special code that will be sent to you via free sms message. Naturally, this SMS will be tied to your number mobile operator. If you don't want to bother with SMS messages, then you can use special application for a smartphone - a code generator for VKontakte. It is also strongly recommended to copy yourself a list of backup codes that you can use if you don’t have your phone at hand. You should immediately reassure some “lazy” users - the PIN code comes only upon your request and only after you activate this function.

How to enable PIN code login confirmation?

In order to enable “Login Confirmation” in Contact, you need to go to the “My Settings” menu on your page. In the “General” tab, find the “Your Page Security” group of settings. Opposite the “Login Confirmation” item, you must click on the “Connect” button.

Now, when you log into your VK account, you will be prompted to “Enter the code.” Which, in fact, is what you should do.

Message: “An attempt was made to log into your account from an IP address”

The pin code will only be valid once. One entry - one PIN code. Even if “evil people” manage to get your PIN code and login with your VKontakte password, they will not be able to use them. And you will receive in the form of a pop-up window the message “An attempt was made to log into your account from an IP which will contain the IP address of the computer from which they tried to illegally log into your account.

In this case, you should not panic, because... The contact has already warned of an attempt to hack your page. And you will be able to identify and punish a person caught in trouble by the IP address of his computer.

“Remember browser” VKontakte or how to disable entering a PIN code

If you do not want to use the PIN input function because, for example, you are at home and log in from your PC. Then you should use the “Remember Browser” function; to activate it, you just need to check the box that pops up. The function will allow you to remember the place and your native browser from which you log in and you will no longer need to enter a PIN code to of this browser on your PC. At any time, you can reset all settings either on the current device or on all verified devices.

IMPORTANT! You cannot simply disable this function of confirming entry with a PIN code. When you first log in from your browser on a computer, laptop, smartphone or telephone, you should enter your PIN code once and be sure to check the “Remember browser” box. After this, you will not need to enter your PIN code every time you log into VK from these devices.

If your SIM card is lost or fails, and the PIN code confirmation function is activated, you can use the recovery form via email. Introduction two-step authorization will protect your personal data, and your account will always be protected by the VK “security service”.

The practice of double entry is already successfully used in many large social networks, such as Twitter, Facebook, Google. Many online banks also use a confirmation PIN. And finally, VK.com has also strengthened the protection of our personal data.

VK reports that the code was sent in a personal message to the page - but how can I view it? After all, to do this you need to go to the page, and to go there, you need to enter a code. A vicious circle?

Why does VK send the code in PM? After all, I can’t go there!

This happens when access to a page is restored or when login confirmation is enabled (two-factor authentication).

For example: I forgot my password. I'm trying to restore via SMS. I enter my phone number and last name, and VK writes that the code has been sent to the page in private messages - “A personal message from the Administration has been sent to the page with a confirmation code, which must be entered in the form below.” But I can’t access it, how do I find out the code? Why is the code not sent to the number via SMS? How to restore access to the page?

At first it seems like this is nonsense. VK sends the code not to the phone via SMS, but via PM to the page. That is, to view it, you need to have access to the page. And to get it, I need to find out and enter this code. A vicious circle? Is VK buggy? Are the developers stupid?

Explanation and solution of the problem

No, it turns out that this is not nonsense! Here's the reason:

VK knows that you are authorized in mobile application on the phone. Somewhere, on some smartphone, an application is installed, and your page is open there. That’s why VK first sends the code in a personal message. Why? Because it doesn’t cost them anything, but they have to pay money to send SMS. And if you have your phone with you, but you want to log in on another device - for example, on a computer - you can easily open the application and look at the code in a personal message.

But of course, VK doesn’t know where or on what smartphone you have this mobile application. You should know better. Find your phone, open the app and look at the code.

VK first sends the code in a personal message if your page is open in a mobile application. But you can have him send it via SMS to his phone.

How to force VK to send a code via SMS to your phone? Of course, VK has such an opportunity, because it is clear that a situation may arise when the phone with the application is not available, but you need to log in to the page on another device.

In the full version of the site, VK asks: “Do you have devices that are logged into the specified page?”- this means that if you have a phone at hand on which your VK page is open, then you need to answer "Yes, I have". And if not, then answer "No", and then VK will not send the code in a personal message, but directly via SMS. But even if there is no such question, the ability to send a code via SMS remains.

If you log in (or restore access) through the full version of VK, then after sending the code in a personal message, you can order it via SMS (or ask a robot to call). Need to click "Problems receiving codes":

After this, a link will appear to send the code via SMS (but you will have to wait a couple of minutes). In the next picture there is a link "Problems receiving codes" after clicking on it, it disappeared and “Other confirmation methods” appeared. That's where the link is "Send SMS", which we need. It becomes active after a couple of minutes of waiting.

Today we will talk about one of the most effective methods of protecting your VKontakte page. We will set up authorization on the site in such a way that it will be impossible to access your page until you enter the code received from the SMS that will be sent to your phone number linked to your account. That is, everything will happen in the same way as you use Internet banking.

Therefore, before you start setting up anything, make sure that the current number is attached to your VK page and you are not going to change it. .

The function is quite useful; if you are afraid for your page, then the steps taken will increase its security significantly.
Let's get to practice

How to enable login confirmation on VK

In the top menu in the right corner, click on the button with your miniature and select “Settings” from the drop-down list:

At the next stage, go to the “Security” tab. At the very top we find the “Login Confirmation” section and click on the “Connect” button:

Next, we are provided with a whole petition about confirming your password using a mobile phone. They write how good it is for you and how bad it is for attackers. They also warn that if you enable this function, password recovery by phone number will become unavailable, and therefore we are asked to link the current email and indicate all the correct data on the page. So that it can be easily restored later. ().

We read all this and click on the “Proceed with setup” button

A pop-up window pops up in which we need to enter the password for the page and click on the “Confirm” button:

We enter the confirmation code that should have arrived on our phone and click on the “Send code” button:

The following window pops up, in which they write to us about backup codes and ask us not to forget to print them.

Reserve codes – a list of 10 access codes. These are constant numbers, they do not change and can be useful if you want to go to the page and your phone is unavailable at that time. You can enter one of these codes and get to the page. That's why it's important to print this list and have it with you.

Click on the “Finish setup” button:

Backup codes can be viewed in the same “Security” section. Find the phrase “Backup codes” and opposite it click on the “Show list” link next to it.

That's it, the function is disabled, we have completed the task.

And with this I will finish this article, I hope that the knowledge gained was useful to you and you implemented it, thereby securing your VKontakte account.

It’s very good if our reader never needs the material in this step-by-step site instruction.

In principle, VK has a powerful and extensive system of automatic questions and answers, so you really don’t have to write to the administrator on VK often.

Thus, in the memory of the site’s author, there was a case of unauthorized publication of a private home video without the knowledge or permission of the author of these lines. To put it simply, the attackers simply posted a private video online, which they had to contact the administration on VK to delete.

As a result, the prohibited video was deleted, and an appeal to technical support on VK had its effect. Which clearly demonstrates that writing to administrators is possible, and sometimes even necessary.

How to contact technical support website VKontakte, we will talk in this article-instructions.

How to write to an administrator on VK: step-by-step instructions

1. First of all, we will have to enter personal account by entering your secret login and password.

We get to the VK Help page:

Finding the answer yourself will be faster than waiting several days or hours for a response from VK administrators.

Who knows, maybe your question is not so rare, but the answer to it already exists. Then the administrator will not have to write anything in VK.

In case your problem can be solved ONLY through administrators, then...

4. Open any help point. For example, the top item is “ My page has been blocked!"(or any other item).

Find 2 buttons under the solution: “This solves my problem” and “ This doesn't solve my problem." You need to choose SECOND:

5. Here select the last one - the bottom item " I still have questions»

6. Opens information window « Approximate waiting time", where we are told that the administrators are very busy and busy, and that we will have to wait for a response.

This is fine. Look at the waiting time - will it suit you? If yes, click the " Ask a question".

• Title (top empty field)
• Text of the appeal for the administration (large text field).

In addition, to solve the problem, it will be useful to provide links to the pages of the VKontakte website on which problems or questions arose. It also wouldn't hurt to indicate:

• the essence of the problem or question (for example: “Photos are not loading, an Error message pops up”);
• time or date the problem was discovered (for example: “We tried to upload photos yesterday and today - the problem does not go away”);
• what exactly do you want to receive from VK technical support (for example: “Help me upload a photo to my page” and links to photos or attached photos via the “Attach” option).

8. Upon completion of the formation of your message, when the text of the appeal is ready, click “Send”. We are waiting for a response from the administration of the VK site.

Actually consider everything possible problems and questions within the framework of this step-by-step instructions are impossible.

Each user of a social network may have their own private questions and problems regarding working with the site system. However, this article on the site will teach our readers how to make any requests or look for ready-made answers to their questions and difficulties.

The message form page opens through special scripts, which become available only after searching for ready-made solutions and if answers to queries are not found.

Additionally, I would like to note that the response from VKontakte technical support may not come immediately. This is natural, considering how many requests the administration receives on VK daily and hourly.

If you need to wait, the VKontakte system reports this openly, and the user sees a message like:

« Unfortunately, your question may only be answered within 15 hours...." or something like that. In any case, a message correctly composed and sent to technical support will definitely receive a response!

Wait for it, and don't hesitate to ask for help. VKontakte employs ordinary people who will definitely help you solve your problem.