The sensor on the iPhone does not work. Let's fix the problem. The iPhone or iPad screen is “buggy” - why does it click on its own?

Many owners of the “sixth” iPhone report broken screens on their devices. An epidemic of “touch disease” has engulfed Apple smartphones, repair specialists confirm reports from users. Expensive devices without visible reasons turn into “kiprichi” - the screen stops responding to touches. Most phones are out of warranty long ago, so get it repaired in Apple service A “sick” iPhone 6 or 6 Plus will not work.

A “touch disease” of the iPhone 6 and iPhone 6 Plus screens was discovered at the beginning of the year. Judging by the reports of repair engineers, it affects the touch screen controller chips of the device. As a result, the premium smartphone does not respond to screen taps. Accordingly, it is impossible to use iPhone 6 and iPhone 6 Plus with a broken screen.

The screen problem in the iPhone 6 does not appear immediately. First, the status bar turns gray and starts flashing. Then the touch screen of the smartphone stops responding to touches.

On the eve iPhone presentations 7, which is expected on September 7, i.e. in two weeks, iFixit, an independent service center for repairing smartphones and other mobile devices, published a detailed report on the problem of screens in the iPhone 6. iFixit says that “touch disease” is a widespread phenomenon, affecting thousands of smartphones.

“We don't know exactly how many iPhone 6s suffer from the screen issue, but every repairman we surveyed said the problem was very common,” iFixit reports.

“Almost every iPhone 6 and 6 Plus is a kind of “bomb” with a cocked clockwork mechanism. Sooner or later, such a “bomb” goes off, and the owner finds himself face to face with a useless smartphone, which not every workshop can repair,” says Jason Willmer, owner of the STS Telecom repair shop.

How to repair the screen on iPhone 6 and 6 Plus and cure it from “touch disease”

Repairing a brick iPhone is possible. In the service, you need to open the smartphone, carefully remove the broken touch screen controller chip and solder in a new one. Repair iPhone screen 6 can be far for each service center.

The repairman must have at his disposal special equipment for micro-soldering, and the operation itself will have to be carried out using a microscope, it is so delicate. A specialist will have to remove the broken tiny chip from motherboard iPhone and replace it with a new one. The procedure is quite complicated. This is the only way to bring the damaged iPhone 6 back to life.

Not every serious service center, not to mention small workshops located in kiosks and basements, can handle such complex repairs using a microscope and a special soldering iron.

Why does the touch screen stop working on iPhone 6 and 6 Plus?

Micro-soldering specialist Jessa Jones believes the “touch sickness” is the result of the same design flaw that led to the bent iPhone 6 and 6 Plus. Thin and wide smartphone cases bend more readily than previous generations Apple smartphones. The bend falls exactly where the touch screen controllers are soldered to the motherboard. In iPhone 6S and 6S Plus body strengthened, and this generation is freed from the problem of bending, as well as from the “sensory disease”.

“Over time, with everyday use more and more thin smartphone sooner or later small cracks and micro-breaks in the soldering appear between one of the controller chips and motherboard. So far the screen is working fine. However, later the owner notices that sometimes the screen does not respond to touches. After rebooting, the screen problem goes away. But the destructive process has already started and is not going to stop. Interruptions in the operation of the sensor become longer and longer, and the crack expands and, finally, one of the controller contacts comes off from the main board. Any fall accelerates the development of the “disease.” Eventually, the screen on the iPhone 6 or 6 Plus becomes completely unresponsive to the user's touch,” explains Jessa Jones.

By pressing on the screen or trying to carefully twist the iPhone 6 in a horizontal plane, you can briefly bring the smartphone screen back to life. Heating the smartphone also helps, as it can reconnect the controller contacts that have been opened due to bending. However, such tricks can only serve as a temporary solution to the screen problem in the 6th iPhone. Sooner or later, the device’s display stops responding to touches.

Jones explains that the only reliable solution– replace both touch screen controller chips, after cleaning the motherboard underneath them. The cost of such repairs corresponds to the operation of replacing the screen on an iPhone.

The vast majority of iPhone 6 or 6 Plus are already out of warranty, so... official service Apple won't help you for free. You will have to solve the screen problem using your own money.

Replacement glass iPhone 5s, a solution to the problem of an iPhone 6 that has stopped responding to touches, a bricked iPhone due to error 53, entering a death date and a lot of other problems with apple smartphones Repair specialists in trusted workshops will help you decide. For example, repair broken glass in any case, you will have to carry out the iPhone at your own expense, because for mechanical damage official guarantee Apple does not cover it, even if the device was purchased just a month ago.

Employees at Apple stores tell consumers that they are aware of touchscreen failures on the iPhone 6 and 6 Plus, but the company does not appear to officially acknowledge the existence of a “touch” disease.

Other news

Apple monitors the quality of the parts from which its devices are assembled. Almost every element is improved in the new generation of devices, but no one is immune from defects or problems arising during operation. One of the most common problems with iPhone and iPad is sensor failure. The touchscreen may fail completely or partially, not responding to user touches across the entire surface of the screen or only in a certain area. If the sensor on your iPhone or iPad does not work, you should not immediately take the device to a service center; you can often solve the problem yourself.

Signs of a faulty iPhone sensor

In iPhone and iPad, the display module consists of three components: safety glass, display and sensor (touchscreen). Sensor malfunctions are manifested by the following symptoms:

The symptoms described above may be present constantly or may appear for a while, after which the iPhone will start working normally again.

enjoy touch device with a faulty touchscreen is impossible, and it is necessary to fix the problem immediately after it occurs. However, it is not always caused malfunction sensor, in some cases errors in touch processing occur at the software level.

What to do if the sensor on your iPhone is not working properly

If a problem with touch processing is caused by a software glitch, then the device user can fix it independently, without the help of specialists. To do this, you need to perform a “hard reboot” of the device by holding down the “Home” and “Power off/on the device” buttons simultaneously. After 15-20 seconds, the smartphone screen will go dark, after which it will light up apple icon- this means that the reboot was successful. After the iPhone boots up, you can test it for sensor performance.

In addition, if the sensor on your iPhone is not working well, you should make sure that the problem is not related to the case (or bumper) of the device. Often spontaneous clicks on the sensor are associated with improperly applied film to the screen. If there are errors in the operation of the touchscreen, it is better to remove all protective accessories and see how the sensor responds to touch without them.

iPhone sensor calibration

Apple does not provide calibration capabilities iPhone sensor or iPad users. There are no tools in the device settings that would be responsible for calibration, and only specialists can perform it service center, as stated in the official documentation for Apple smartphones and tablets.

At the same time, some touchscreen settings are provided in the iPhone, but they only apply to models older than the iPhone 6S and iPhone 6S Plus. We are talking about adjusting the sensitivity of the 3D Touch function. To adjust the pressure to perform various actions when using 3D Touch, do the following:

How to replace the touchscreen on iPhone

Replacing the sensor on an iPhone or iPad is a complex procedure that requires special skills, tools and a spare part. In most cases attempts self-replacement touchscreen in a smartphone leads to damage to other components of the device, cracks/scratches on the case and other problems. That is why it is better to trust iPhone repairs to specialists from trusted service centers.

It is important to choose the right service center to replace the touchscreen, after reading reviews on the Internet. When contacting an unverified service, there is a high risk that a low-quality replacement sensor will be installed in your smartphone, which will quickly fail. Verified services provide a guarantee on the work performed to replace the touchscreen, which can be useful if the sensor starts to malfunction again.

The products of the American company Apple are of high quality. It fully justifies the prices at which the manufacturer offers its devices on the market. However, iPhone owners often encounter problems with the screen not working. Of course, a hail of questions immediately pours in about what to do if the sensor on the iPhone, or, as it is otherwise called, the touchscreen, does not work. Initially, we note that the display may either fail completely or cease to perform its functions partially.

Reasons

Most often the reasons are mechanical in nature. It is clear that in this case some object must act on the display. It is not without reason that they say that it is better to purchase one for your device immediately after purchase and install it. If this is not provided, then be sure to stick on a protective film. Without additional protection, when dropped from a great height, the touchscreen of a fifth-generation iPhone, for example, stops working in 98 percent of cases. However, it is not excluded that the sensor does not work on the iPhone, software reason. That is, a failure within the operating system.

Manifestations

What signs clearly indicate that we have problems with the device’s sensor module? Probably, first of all, this should include the lack of response to touch in one or another area of ​​the screen. Secondarily, this also includes a delay on touches, although in fact the response is still present.

A manifestation of the fact that the sensor on the iPhone does not work can be a complete disregard for all touches and simply refuses to process them. By the way, when problems arise with the touchscreen, this becomes a real source of problems for beginners just getting acquainted with Apple technology. So they start looking if the sensor doesn’t work. Another sign that clearly indicates the need for sensor repair is the random life of the device. That is, it can itself type a sequence of characters, applications open and close in the same way, and documents scroll through by themselves. A little creepy, if you think about horror films.

What to do and how to turn off the iPhone if the sensor does not work?

Let's imagine the following situation. Let's assume that the touchscreen of your device still functions, albeit with a large number errors and inaccuracies. In this case we can decide this problem simple enough. To do this we perform full reboot smartphone. To do this, follow simple instructions. The first step is to press two buttons at once. This is the power button, as well as a key called “To Desktop” or “Home”. They need to be held in this state for about twenty seconds. After this time, the device should begin rebooting. At the end, you will see the corporate logo of the American company, which will notify you that the reboot operation was performed correctly. By the way, this instruction is one of the answers to the question of what if the sensor does not work.

Check accessories

There are cases when they interfere with the correct operation of the touch display. For example, if it was pasted incorrectly, it can contribute to this matter. In addition, there are now a huge number of undeniably cool bumpers for smartphones on the market, but not all of them are made well. If the bumper partially covers the display, it may obstruct it normal operation. To check whether this is the reason, simply remove it from the device and use the touchscreen again a little. If normal operation is restored, the problem is really in the bumper, and something will have to be done about it. If nothing has changed at all, then you need to move on and look for the reason for the incorrect functioning.

The answer to the question of how to restart an iPhone if the sensor does not work is quite simple. To do this, you need to use the appropriate key combination. Well, what to do next if the advice on rebooting the device did not help? What if the sensor continues to work incorrectly, or even does not respond to touches at all? In this case, everything is much more serious, and we are not dealing with a single failure, which, in fact, is just an exception to the rule, but with a technical malfunction.

In this case, you need to schedule and carry out a visit to the service center as quickly as possible, where specialists will inspect the screen and, if possible, return it to normal life. Don’t be tormented by the question “The sensor on your iPhone doesn’t work, what should I do?” when even a full reboot doesn’t help. Here we are talking about the need to act as quickly as possible so as not to aggravate the situation.

Why a service center?

If the sensor on your iPhone 5S or other device of this American company does not work, specialists with relevant experience will always be able to first recognize and identify the cause of the malfunction, and then localize and eradicate it. At the service center you can find out what condition the phone is in. If necessary, specialists will replace the screen on the device for an additional fee.

How long will it take?

Most often, replacing the display on an iPhone of any generation takes about one hour. There may be slight variations in both directions, but usually within an hour. One should not think that such a short period of work means their low quality.

If severe damage occurs

Screen deformation or even damage motherboard, which occurred as a result of high-intensity mechanical impact, will be the reason why you will need to part with your device for a longer period of time than an hour. Serious problems always require more thorough diagnosis. This is not just a replacement of the sensor, but a whole set of measures that together make up the single required for further correct operation complex.

Frequent users modern smartphones Apple people are wondering what to do if the sensor on the iPhone is faulty, for example, after replacing the glass. And all because the entire operation of mobile devices with touch displays is directly related to the high sensitivity of the screen to pressure, with which you can use the gadget’s functions, view menus, and work with documents. If the sensor stops working, even after replacing the display, you lose the opportunity to fully realize your needs, which are often very necessary to fulfill.

Why does the sensor on a smartphone stop working?

The touchscreen on an iPhone can start to glitch completely spontaneously, for example, after replacing the display or if the smartphone has been dropped. As a rule, the reasons why a particular phone model does not respond touch screen touch or touchscreen responds intermittently and is associated with mechanical damage to the device. To protect the display from impacts, you can install a protective glass on it or replace the film on it. Without additional protection, for example, if it falls, the touchscreen on the iPhone sometimes begins to freeze or completely fails.

Also, the reasons why the iPhone screen glitches and the touchscreen stops working are the following:

• liquid entering the device body
• crash after replacing software
• failure to comply with manufacturer's requirements when replacing display glass

If you are sure that the iPhone has not been dropped or water has been spilled on it, but it does not respond to touches, does not turn on, or does not respond correctly to presses, then most likely there is software failure, which you can eliminate yourself.

How does a malfunction of the display module manifest itself?

There are several signs that indicate that the sensor is faulty or the touchscreen on the iPhone is not working. These include the following:

• lack of sensor response to touches in a certain part of the screen
• ignoring any clicks on the display, which indicates that the sensor is lagging
• random operation of the gadget after it has been dropped or after replacing the glass (applications and documents open on their own)

Cleaning your smartphone screen

When starting to restore the functionality of a sensor that does not work well, freezes and slows down after replacing the glass or after you dropped it, you must first clean the display of your smartphone. You will not harm the phone in any way, but you will improve the connection, and perhaps the sensor will stop freezing and slowing down. This method will help if the display does not turn on, does not respond to touch, or the sensor periodically glitches.

If the sensor does not work well when buttons are pressed, and it often freezes or slows down, wipe the screen with a soft, lint-free cloth moistened with glass cleaning fluid various models phone.

How to reboot your phone

If the touchscreen on an iPhone, after replacing the display or for some other reason, periodically freezes or the lower part of the sensor does not work, then you can fix the problem by rebooting the phone. When the sensor on your iPhone fails, do the following:

• Press and hold the power button and the Home key together for 20 seconds
• wait until the device restarts and the Apple logo appears on the display
• check if the sensor is working by touching any icon

This instruction will become one of possible ways how to restart your smartphone if the touchscreen does not work or any part of the iPhone sensor stops functioning

Check your accessories if your screen is frozen or won't turn on

There are situations when it is accessories that interfere with normal operation. display module and because of them, the iPhone screen of any model becomes dull and glitchy when buttons are pressed on it. For example, if the original protective film was glued onto the glass incorrectly, the sensor stops working completely or only becomes dull at the bottom.

In addition, today you can buy any bumper for an iPhone, but not all of them can boast high quality. If the bumper you purchased covers the top or bottom of the display, it will obstruct normal functioning its module, and the screen will start to glitch. To understand whether this is the reason why the touch screen does not respond, you need to remove back cover and test the operation of the touchscreen on your phone. If the problem is in the bumper, then the operation of the sensor, which sometimes freezes, will then be restored. If, after removing the accessory, the screen on the iPhone does not stop becoming dull and glitchy, then you need to further look for the cause of the malfunction of the display module.

What to do if the display module is frozen or does not work well

If rebooting the device did not produce results and, as before, the sensor is buggy, or it does not respond to pressing, then most likely the problem does not lie in software glitch, and if there is a malfunction of the internal components of the phone, you will have to replace the failed part. In this case, you should contact professional technicians who will diagnose the screen, determine the sensor malfunction and repair the phone.

If the keys periodically glitch and the sensor lags after you dropped the phone, or the display does not respond to pressing, a specialist will first determine the cause of the malfunction and then eliminate it. After diagnostics, the technician will tell you about the condition of the smartphone that was dropped or flooded with water, and why the sensor froze or did not work well. If required, he will quality replacement display screen.

In what cases will it be necessary to change the display?

Screen iPhone any The model is regularly exposed to various influences, which is why the touch screen may not respond to touches. Also, scratches on the display can cause the lower part of the sensor to not work. The solution to the problem when the entire screen or part of the iPhone sensor stops working is to replace the glass or install a new module.

You will have to change the display when the sensor malfunctions or displays information incorrectly in the following cases.

The screen does not respond to your touches, the touchscreen becomes dull and freezes: remember if the phone fell into lately? This may be the reason for the poorly functioning sensor on the iPhone 6, 6s.

In addition to the fall, the performance of the touchscreen is affected by:

• screen replacement;
• software update;
• moisture getting inside the device;
• screen dirty.

Experts believe that you should contact a service center if:

• the sensor responds, but with a delay;
• The phone’s “reaction” is missing in some places on the screen;
• The touchscreen doesn't work at all;
• The device lives its own life: it independently opens and closes applications, types text, and turns off.

Important! If the gadget does not respond completely to touch, then there is a possibility of a motherboard failure. It is necessary to urgently contact specialists.

What not to do and how to solve the problem yourself

To save money cash, advanced users, want to fix gadget problems themselves. When trying to “reanimate” the touchscreen, you should not follow “harmful” advice:

• Dry your iPhone with a hairdryer if it falls into water;
• without outside help glue or replace the screen if it comes off;
• disassemble and assemble the “mobile phone”;

This will increase the cost of repairs, but will not save the situation.

3 ways that you can take without being a specialist in the field of electrical repairs:

• Perform a complete reboot of the device (Press 2 buttons simultaneously for 20 seconds: power and home);
• remove the protective glass or film. They may be the reason why the sensor does not work on iPhone 6, 6s plus;
• Wipe the display from dust and dirt.

Important! Do not try to replace the screen on your iPhone yourself, because if you damage important parts, the repair will cost more. Only an experienced craftsman can perform such work. Our service center offersaffordable prices in St. Petersburg for iPhone 6 glass replacement.

Qualified help

Did you fail to “reanimate” the sensor? Seek help from professionals for a free consultation over the phone. If the breakdown is not serious, the technician will help restore the device’s functionality remotely.

In case of a serious problem, the service center will diagnose the phone to understand the cause of the breakdown and replace the failed part.

iPhone 6, 6s repairs in St. Petersburg are carried out with a guarantee. Only used in work original spare parts and professional equipment.

Our service center specialists are always ready to quickly and efficiently replace the screen unit on iPhone 6. affordable prices in St. Petersburg, as well as carry out free diagnostics of other problems.