A reliable connection to the Google Play server could not be established. How to solve the "Unable to establish a reliable connection to the server" problem on Google Play
BlueStack is one of the best emulators Android platforms, however, it is not immune from malfunctions. This article will address the login error. Google account, which prevents some pretty important options from working. For example, you won't be able to log in Play Store, accordingly, it will not be possible to download and install new applications.
Features of the BlueStacks player
Before moving on to a detailed consideration of the problem, it is worth briefly talking about the main features BlueStacks apps. This emulator is designed to run Android applications on computers running Windows control. Separately, I would like to note that the user does not have to understand all the intricacies of the program; all that is necessary is to install it on the computer, log into your Google account and perform initial settings. After this, the usage is identical to regular Android.
BlueStacks asks for a Google account
As noted above, for comfortable work you need to authorize your Google account, but this does not always work. And if this is the case, then right while the program is running, a message appears: “You need to sign in to your Google account.” This can lead to the fact that launching the Play Store application becomes unavailable and, accordingly, installing new games as well.
Reasons for the error
Before moving on to solving the problem, you still need to figure out why it appears. Here we can immediately say that incorrect operation of Google services is a rare occurrence, and is almost always due to problems with the operation of the program or operating system.
- incorrectly set time on the computer;
- the impact of the antivirus on the operation of the program;
- the emulator incorrectly recognizes the location of the device;
- restart device synchronization;
- cache error.
All of the above reasons lead to one thing - the error “Could not contact Google services.” Knowing the root of evil, you can begin to eliminate it.
“Unable to contact Google servers” - how to fix it
We will step by step analyze each of the above-described causes of the problem and offer guidance on how to eliminate it.
Incorrect time setting on the computer
When an error appears, the first thing to do is check the time on your computer. To do this, click on the date on the right side of the taskbar and if a temporary discrepancy is detected, correct the situation through the system settings.
Effect of antivirus on program operation
An antivirus can recognize an emulator as a program that is dangerous to the system and block it. In this case, you need to add BlueStacks to the exceptions. Let's look at how to do this using ESET as an example. Smart Security.
- Open an antivirus window.
- Find the "Settings" section and go to it.
- Among the proposed options, click on “Edit exceptions”.
- In the window that appears, click “Add”.
- Select BlueStacks from the list, highlight it, and click OK.
- Accept all changes and restart the emulator.
These steps should help resolve the problem, however, if this does not happen, move on to the next method.
The emulator incorrectly recognizes the device location
The error may be caused by an incorrectly specified location in the emulator itself. Accordingly, to fix the problem it is necessary to perform some manipulations in the program.
- On the main screen of the emulator, go to the “Settings” section.
- Open the Location option.
- In the upper right part, set the switch to the active position.
After this, the program will automatically establish your location and the error should disappear.
Restart device synchronization
After the initial synchronization of the application with your Google account, a failure may have occurred, so it would be a good idea to re-pair.
- From the list, select “Accounts”.
- Identify your account.
- Click the “Synchronize” button.
- Restart the program.
Cache error
Sometimes errors can also occur in the device cache, so clearing it can help. To do this you need to follow a number of simple steps:
- Go to the program settings.
- Select "Applications" from the list.
- Select from the list Play applications Market.
- In the new menu, click on the “Clear cache” button.
- Restart the program.
One of the above methods should help solve the problem. It is recommended to try them one by one, in the order presented in the article.
Sometimes errors occur when working with Play Market on smartphones on Android based. One of these errors sounds like this: “Failed to contact Google servers. Please try again later." Of course, the question arises - what to do? Let's try to solve the problem by understanding possible reasons its occurrence.
But first, let's take a look at the error itself. She looks like this:
Removing or disabling root rights
One of the most common reasons is the installation or use of root rights. The best way out is to remove or disable them. The fact is that in this case, the hosts file is edited and the necessary lines with certain data are added to it, which prevents you from connecting to Google servers (of course, not always).
The method for removing root rights depends on your firmware or application for installing root rights themselves. In our example, everything is much simpler. Open settings.
Find the “For Developers” section.
Select “Superuser Mode”.
Turn it off.
You can also try disabling the debugging mode - they write on the Internet that this also helps someone.
Can be manually edited hosts file(through file manager find System - etc - hosts) and edit it, deleting all lines except 127.0.0.1 localhost (works only with root rights). Just edit carefully, otherwise one wrong move can do more harm than good. You can edit, for example, through ES Explorer or Root Explorer.
Changing the signal source
For some reason, sometimes changing the connection helps. For example, try connecting to something other than mobile internet, and to Wi-Fi.
Then go to the Play Market again and see if the connection is working.
Rebooting the smartphone
You can try to do it easier - simply reboot your smartphone. Believe it or not, this method often works in many situations.
Clear Google Play app cache
Try clearing the Play Market cache.
Open settings, then tap on the "Applications" line.
Find an app Google Play Market or just Play Market, open it.
Click "Memory" or "Storage" as in our example.
Please note that accounts will be deleted and you will have to enter your login information again.
Reset settings
If all else fails, you can try resetting the settings.
This method should only be used as a last resort. Remember, all data is deleted during a reset - don’t forget to make a backup.
Error with system message"could not contact google servers please try again later" often occurs when trying or adding new account Google, or just go to Google Play or Play Market.
Majority decision similar mistakes(for example from the same “test”) are approximately the same, while the fact remains unchanged that the error lies in the device itself and is not related to the Google servers.
What should I do if I couldn't contact the google server?
So, a little later we will look at the main methods that almost always help fix this error.
However, first it is necessary to mention the obvious, but at the same time important things:
- 1. Yes, it’s funny and unlikely, but there are still cases when a user tries to add an account that is not related to Google services: for example, “mail” or “yandex”.
- 2. Check if the Internet works at all: open your browser and go to any website.
- 3. Check for correctness set dates and time.
If no such obvious problems are observed, but the device persistently writes “could not contact Google servers, try again later,” then in most cases the culprit for errors with Google services is an application called “Freedom”.
There are two possible options:
- 1. If the application was installed and subsequently deleted, try installing it again and checking the functionality of Google Play (if this helped resolve the error, it means that the application was previously uninstalled incorrectly).
- 2. If the application is already installed, delete it. However, simple uninstallation will not help here: you need to completely clear your device of this “useful” application. To do this:
- A. Launch the application and click Stop in the pop-up menu.
- B. Close it using either “Device Manager” or “Task Manager”.
- B. To remove, use one of the “killer utilities” (“ Clean Master"or "History Eraser"): run the program and remove everything related to "Freedom";
- D. Reboot the device and check its functionality again.
How else can I fix the “failed to contact Google servers” error?
- 1. Using the same application, clear the cache, but not only of the Google Play service, but comprehensively of the entire device. Perhaps this will help fix not only this error, but also prevent new ones from appearing.
- 2. As with the “RH-01” error, the reason that a smartphone or tablet with Android OS was unable to contact Google servers often lies in the absence or malfunction « Google Services Framework": or enable this service, or install again.
In addition, check the “GoogleContactsSyncAdapter.apk” file: try updating it or deleting it, and then installing it again (but, accordingly, using third-party devices).
- 3. It’s possible that your account has “ Two-Step Verification" To check, you need to log in to “gmail.com” on the official Google website, go to the “Authorization of applications and sites” section and check what parameters are set.
- 4. There may be a block in the “host” file (located in the /system/etc/ directory). Using an application (for example, “Root Explorer”) and using “root” rights, check what is specified in the file after the line “127.0.0.1 localhost”: ideally, if you did not install anything yourself, there should be nothing after this line .
- 5. Remove in settings wireless network"Constantly active mobile transmission": especially relevant for older versions of the operating system.
- 6. Before entering personal data into your account, in the right top corner can be called context menu: here you will need to select “Log in via browser” or “Login in browser” - accordingly, you will be redirected to the browser to enter data.
- 7. Reset the settings to factory defaults and use the “Initial Setup Wizard”.
- 8. As a last method, you can use third party applications to create or add an account manually: for example, “Android /Add Account”.
Thus, possible solutions There are a lot of “failed to contact Google servers” errors. In any case, we strongly recommend that you delete the Freedom application and not use it in the future: sooner or later this application will “bring” various kinds of errors to your device. In addition, you should at least occasionally clear the device cache, since cached errors will make themselves felt.
BlueStacks - powerful software to work with Android applications. Despite its popularity, it is one of the leaders in causing various problems. One of these is the error: "Unable to contact Google servers". Let's look at how we can fix this problem.
How to fix BlueStacks error “Unable to contact Google servers”
Checking the time on a computer
If you encounter such an error, the first thing you need to do is check the time and date set on your computer. This can be done at the bottom of the screen. After this, BlueStacks must be closed and logged in again.
By the way, because incorrect settings date and time errors can occur in many programs.
Setting up an antivirus
Quite often, an antivirus installed on a computer, for security purposes, can block some applications or access to the Internet. Therefore, let's go to our defense, I have this Eset Smart Security, and add BlueStacks to the list of exceptions. In my antivirus I go to "Settings-Change exceptions".
IN additional window press the button "Add". Now in Explorer we look for the desired program. After this, BlueStacks restarts.
Setting up a location
Sometimes BlueStacks cannot connect to Google servers due to a disabled location. You can enable it by going to "Settings".
Here we find the section "Location".
Now all we have to do is turn it on using a special slider. Let's check if the error has disappeared.
Synchronization
Another similar problem can occur if there is no synchronization or an error. Let's go to "Settings-Accounts" select an owl account there. Further using special badge click "Synchronize". We restart the application.
Login via browser
When logging into your account, you may see the following message: "Failed to sign in to your account".
To solve the problem of logging into Google services, you need to recover your password. When you log in through your browser, a special window will appear to confirm your data. Here you need to enter your phone number, receive an SMS and enter it in a special field. After successfully logging into your account, close BlueStax and log in again. In most cases the problem goes away.
Clearing cache
Another way to solve the problem is to clear the cache. Let's go to "Settings-Applications-Play Market". Click "Clear cache". Uncheck synchronization and restart BlueStacks.
After all the manipulations performed, the problem should disappear. When I had a similar situation, changing my password and then clearing the Play Market cache helped me.
Every owner of Android devices periodically uses Google service Play. But sometimes he throws up surprises that disrupt all plans. So in lately On the Google Play help forum, there have been increasing complaints that when trying to log into Google Play device gives an error message: "Unable to contact Google servers".
Service specialists technical support They believe that one of the reasons for the problem is date and time mismatch installed on the device, with Google certificate expiration dates. At the date and time set in the gadget's system, they either expired or have not yet started. Just set the correct time zone and turn on automatic detection time and date, or enter this data manually, and the problem may be solved.
The same technical support gives two more reasons for the error “Could not install reliable connection with the server." It turns out that the failure may occur due to the fault of providers, namely due to incorrect operation DNS servers. If you access the Internet via Wi-Fi, experts advise specifying 8.8.8.8 as the DNS server in the router settings. You can also change the connection point or use 3G rather than Wi-Fi. If the error is caused by a network problem, this may also help.
Some users are helped to resolve the error by the following: universal methods, How data clearing and cache. You can also try deleting and adding your account again. Google entry or, which is no less simple, but not very convenient, start a new one. We have repeatedly written about how this can be done on an Android device. various instructions on our website.
But, if only it were that simple! As it turns out, technical support advice and universal methods for solving the problem do not help everyone, and the error occurs not only when working with Google Play, but also with YouTube, as well as with a number of other applications and services. During a thorough study of the problem, it was discovered that the error “Unable to contact Google servers” also occurs if the device was infected with a virus that changed the entry in the system host file s. As a result, the service address stored there is damaged, and the device is sent to the Google server with a changed IP address, and, of course, it is not possible to establish a connection with the service.
On at the moment Two ways have been found to adjust the contents of the hosts file. To correct the service address to the correct one, you need to get Root rights on an Android device.
Method 1: Edit the hosts file manually
- Install Root Explorer and a convenient text editor.
- Open Root Explorer and grant root access to the application.
- Go to the "root/etc" folder.
- Click "Mount R/W" at the top of the screen.
- Open the hosts file in a text editor.
- Clear the contents and save the file.
- Reboot your device.
Method 2: Clear hosts file using Lucky Patcher
- Download and install.
- Open Lucky Patcher and select "Block ads on device"
- From the pop-up menu that appears, select "Clear hosts file"
- Reboot your device and when it starts up, the hosts file will be restored. After this, the device will be directed to the Google server with a valid IP address.
If you know other ways to fix the error " Failed to contact Google servers", we ask you to share them in the comments. Perhaps your option will be effective for some of the site visitors.