Error message in Camera app on Android - why does it appear and how to solve this problem? Camera error failed to connect to Android camera – what to do

. “Could not connect to camera”: This error message is displayed on the screen when there is a problem accessing the camera. Android camera-device - smartphone or tablet computer. More and more users are reporting that they are encountering this particular error. The difficulty is that there is no single solution to the problem, since it can be equally likely to be related to both software, and with the hardware of the device.

It all starts with the fact that when you try to use the camera on your Android device, you first see a blank screen with a camera icon in the center, and then you receive the message “Could not connect to the camera.” Sometimes it is possible to use the camera after rebooting the device, but, as a rule, the frequency of the error increases, and soon it becomes simply impossible to use the photo module to take a couple of photos. Many users also complain that they receive a similar error message when trying to shoot video at the minimum resolution (240p). Is it possible to somehow improve the situation? Let's try together to understand what is happening and find accessible ways independent decision problems.

1. Available methods

For restart V safe mode:

If the camera works normally in safe mode, then you have narrowed down the search for the causes of the error. The problem is a conflict between third-party applications and system software. It is because of them that you cannot connect to the camera. Your next steps:

C) Remove conflicting third-party applications
Try uninstalling third-party applications related to the camera. These are applications that can take pictures during their operation. For example: Snapchat, Whatsapp, etc. Surely there are programs on your smartphone or tablet with which you can take photos directly from the application and share them. Remove such programs sequentially, one after another, checking after each removal to see if the error has disappeared. If you were able to connect to the camera, you have found a conflicting system software third party application. And one more thing: do not forget to switch between video, panoramic shooting and other modes during the check - the problem may appear in any of them, and it is important for us to restore full functionality cameras.

D) Try using a third party camera app

If the system app is the only program that has access to the camera on your Android device, and you receive the “Unable to connect to the camera” message, you might want to try using a third-party app to access it. In the store Google Play There are many programs suitable for this purpose. Use the search function to find apps in the Camera category. Choose one of the popular applications- such as: Candy Camera, Open Camera, Camera 360, Camera MX or Camera for Android. Download and install the application, launch it.

If you managed to launch the camera from a third-party application downloaded from Google Play, then the problem lies in the official system application for her. Try the following:

2. Medium difficulty methods

These are the standard steps you can take when the app shows the error message “Failed to connect to camera”. Try using them all - it should help. And don’t forget to stop the application and restart it before each new attempt to connect the camera. The methods given here to fix the “Unable to connect to the camera” error do not carry the risk of losing saved photos and videos.

A) Clear cache and data

B) Uninstalling and reinstalling updates
Go to the same camera app settings as shown above. If there is an option to remove updates, do so. But remember that you should not use old versions of applications, so you will have to visit Play Market to update the camera app again.

B) Check permissions (Android Marshm only)
Android Marshmallow has a personalized system for allowing access to major applications. You must confirm that your camera app has permission to access the camera. Typically, if the required permission is missing, it is requested during application startup.

• Go to "Settings" -> "Applications" -> "Cameras".
• Click on "Permissions".
• Make sure the Camera Resolution slider is moved to the right. You can turn it off and on again.

3. Error resolution methods for advanced users

Attention: These methods to fix the error “Couldn’t connect to the camera” when used will result in the loss of data saved on the Android device. In order not to lose contacts, photo galleries, games, music and other content, you must: backup. Save photos, information about account And backup copy applications in your Google account. All this will be re-installed after adding the same account Google posts to the device.

A) Clearing cache
This action allows you to clear the device system of temporary data - outdated and only cluttering up the memory. This option is activated in Recovery mode, which becomes available after rebooting the phone using the bootloader.

To clear the cache, follow these steps:

Once clearing cache is completed successfully, restart your phone and try launching the camera app again. Please note that your Android device may have a different button combination for accessing maintenance and repair mode.

B) Reset to factory settings
Resetting settings is considered the most drastic way to solve problems, as it entails complete loss data. But if no other methods help, then you will simply be forced to use it. However, backup will help save the data, and re-tuning Using the device will only strengthen your skills in working with Android devices. Here are two ways you can use to reset your phone or tablet to factory settings.

Method I: From the recovery menu

Method II: From System Settings

If none of these methods worked, then the problem most likely lies in the hardware of your Android device. You can return the phone or tablet back to the seller if the warranty period has not yet expired. Otherwise, you will have to contact the authorized service center of the gadget manufacturer or choose a repair shop with a good reputation, whose specialists will be able to understand the malfunction of the device. However, if you are not sure that the cause of the error “Could not connect to the camera” does not depend on the hardware, then you can wait for the next update operating system. Sometimes after updating some problems resolve themselves. The only pity is that this happens extremely rarely.

Most owners modern smartphones use them as a photo and video camera. Unfortunately, it happens that a person who decides to take another series of pictures is surprised to see that he was unable to connect to the camera. What to do in this case, why do such errors occur?

The main problems that arise during the operation of the camera

A phone camera can easily be classified as one of the most vulnerable and fragile elements of a device. Therefore, any careless movement by the user may result in the message “unable to connect to the camera” appearing on the display. Most owners of modern smartphones have probably encountered a problem in which a working camera suddenly begins to produce blurry pictures, which clearly show all sorts of defects in the form of strange stripes or spots. Sometimes the phone responds to attempts to activate the camera with the message “application unavailable.”

Among the most common problems that mobile phone owners have had to deal with is the fact that when they try to turn off a stable camera, the phone itself turns off or freezes. In addition, often attempts to take several photos end with the application completely blocking or a black screen appearing.

Most common reasons

Before you start looking for a solution to the problem, you need to figure out why you couldn’t connect to the camera. The first and most common reason is a firmware update. This procedure automatically fails the most important settings phone, which explains the incorrect operation of the camera. The second no less popular reason is considered to be “infection” with viruses. Very often, a phone that does not have an antivirus program written says “could not connect to the camera.” In this case, you need to “clean” it and be sure to download a reliable antivirus.

TO Not correct operation cameras can also cause mechanical damage to the gadget. If the smartphone is accidentally dropped, the module responsible for the functioning of the camera may be damaged. Most manufacturers place such modules on outside device. As a result of dust and dirt, the option may malfunction.

Ways to solve the problem

Once you realize that you can’t connect to the camera, you shouldn’t fall into despair. It is quite possible that a visit to the service center will not be required to solve this problem.

First of all, you can try to reset all phone settings to factory settings. To perform this operation, it is recommended to open the gadget settings and, finding the “backup” tab there, activate the “reset to factory settings” function. In most cases, these manipulations result in the user being unable to connect to the camera.

If this does not help, then it is possible that a virus has entered the system and is interfering with full-time work devices. To get rid of it, you need to download antivirus program and clean your phone.

If you still cannot connect to the camera after this, it is recommended to clear the module cache and thoroughly wipe the on-camera lens with a cloth soaked in a special solution.

Having realized that the camera is not functioning as expected, you need to try to restart the phone and activate the application again. Before taking your phone in for repair, you should make sure that there are no programs installed on it that conflict with the camera. If any are found, then they need to be replaced with others that will not interfere with the correct operation of the application. Some phone models do not support simultaneous use of the camera and playback of audio or video files. Such actions may overload the device. Before you enable the camera application, you must disable other software. If you cannot connect to the camera, you can try to charge your phone.

How to prevent such problems from occurring?

In order for your phone to work properly and never display the message “could not connect to the camera,” you must follow the basic recommendations for the correct operation of the device. First of all, you must not allow the slightest mechanical impact that could damage the fragile glass of the camera. To avoid scratches, it is recommended to protect the gadget from small abrasive particles falling on its surface. When not in use, the shutter of the camera should be kept closed. To wipe the camera, use only soft cloths. It is equally important to protect your phone from moisture. The ingress of water is fraught with the formation of microcorrosion, which can damage not only the camera, but also the phone itself.

"Camera" Android users The question arises - what is causing this problem? Is the problem with the camera or is it a system glitch? Maybe this error only happened with the application? To sort this out, let's look at troubleshooting methods that will allow you to find out why it occurred and directly remove it.

The camera error can be solved both by software and hardware

Often, most problems with the operation of programs on devices are solved by simply rebooting the system, so do it and try taking a photo again. Didn't work out? Then you should move on to other ways to troubleshoot the problem.

Wipe the lens and make sure that it is not damaged externally, there is no dirt or cracks. If this does not help, we will fix the problem differently, but you will now be sure that the camera is safe and sound.

Cleaning the application

To correct incorrect operation, you often need to clear the data and cache, which is done using the following steps:

• Go to system parameters Android, .
• Find the Camera program and in the menu that appears, first stop it.
• Then click on the “Clear cache” button. After the process is completed, select the “Erase data” function in the same menu.
• Launch the camera again.

Safe mode check

You can find out if the camera is working by changing the mode on the device. To do this, do the following:

• Enable Safe Mode.
• Try starting the camera - if it works, then the reason lies in one of the others installed programs, which prevents it from functioning correctly.
• One by one, turn off other components that are simultaneously turned on on your tablet or smartphone.
• When you find the program that is interfering with your camera, remove it.

Checking for updates

Android applications are improved and updated quite often. In many cases, users do not have time or are simply in no hurry to install them. But if some programs can work successfully in previous version, then some stop functioning completely until you update them.

So check if you need to install more new version cameras. If this doesn't help, try other troubleshooting methods.

Antivirus scanning

Malicious programs try to get onto Android at the first opportunity. And in most cases, if they succeed, launch problems immediately occur. individual applications. Download an antivirus, and if you don’t have it, check your entire system for malware, clean your equipment. After the verification process is completed, launch the camera again, check if all functions are available for use.

Factory reset

Failures in the system lead to incorrect operation of the equipment. Sometimes to restore you need to reset to factory settings. This is done as follows:

• Go to System Settings.
• Open the Backup & Reset menu.
• In the window that appears, select the “Reset settings” function - you will see a warning that all data will be deleted, after which the system will perform in accordance with the factory settings.

There is another way to install primary settings devices: enter the combination *2767*3855# in the number entry window, after entering the system will return to the factory settings without additional requests.

Today we will talk about one problem that can sometimes arise among owners Samsung smartphones, including the Galaxy line (S4, S5, S6, S7, S7 Edge, etc.). This is a “Camera Failure” error or Camera Failed in English. It occurs when you launch the Camera application. As a rule, this problem is easily solved.

This is what the error looks like:

This is the English version:

What to do? Let's look at a few of the most current options.

Rebooting the smartphone

The first thing you should do is reboot your device. Yes, at first glance, this idea can be called stupid, but practice suggests that it is this simple action that most often helps solve software failures.

Delete data and clear the Camera app cache

If the method above did not help you, the next step is to clear the cache and data of the Camera application.

To do this, go to settings. In Settings, find Application Manager.

Find the Camera app and open it.

Do you see the “Clear data” and “Clear cache” buttons? Click on them one by one to delete the data.

Check if the camera is working.

Clearing gallery data

Do the same for the Gallery app.

The appearance of errors during the operation of a complex operating system such as Android is not excluded, and users of devices with such software “on board” must be able to solve problems that arise. Camera error on smartphones and tablets running operating system Google is one of the most unpleasant. The camera is used almost more often than other functions in modern mobile devices, and if, when you launch it, the message “Could not connect to the camera” appears on the screen, you will not be able to take a photo or shoot a video.

“Could not connect to the camera”: error symptoms

An error in the operation of the camera on Android can occur for no good reason, even if the phone has not been updated to a new firmware version, has not fallen, fallen under water, or has had other troubles. A problem can arise on its own, and that makes it more difficult to find ways to solve it.

The error itself “Could not connect to the camera” on Android smartphone or tablet can manifest itself in two situations:

• When trying to start the camera. The viewfinder does not load, and the user sees only information message about an error;
• When trying to shoot a video. In some situations, the malfunction only appears when you try to shoot video on a smartphone. However, it is not always present in all recording settings; for example, many users complain about the error only when trying to record video in 240p resolution.

In any situation, due to a malfunction, the functionality of the camera is sharply reduced or completely lost.

“Could not connect to the camera”: what to do

If an error occurs that does not allow you to fully use the camera of your Android smartphone or tablet, you should not immediately resort to radical measures, trying to install new firmware to the device. Even it does not help correct the situation in all situations. There are a number of tips on what to do if you are unable to connect to the camera on Android, and we will give them below.

Restarting the device

The first thing you should do if there is an error in the camera of your Android smartphone or tablet is to reboot it. The reboot process does not differ much from device to device - just hold down the screen lock button and wait for a menu to appear where you can select “Reboot” or “Shutdown” the smartphone.

When the device restarts, try starting the camera again. If the error persists, proceed to the next method.

Testing an Android device in safe mode

By analogy with stationary operating systems, mobile ones have several operating modes, including “Safe”. The essence of safe mode is that a smartphone or tablet boots without downloading third-party applications, that is, only programs that are present on the device by default are activated. Accordingly, by booting the device in safe mode, you can check whether the error connecting to the camera is related to the operation of third-party software on the device.

To start an Android smartphone or tablet in safe mode:

After loading your smartphone or tablet in safe mode, a corresponding mark will appear in the lower left corner of the screen confirming this fact.

Important: On some devices, the method for entering Safe Mode is slightly different. If you can’t put your smartphone or tablet into safe mode using the method described above, we recommend that you read the instructions for specific model device, which should indicate how to perform this action.

Try launching the camera in safe mode. If it works, you will need to find out which program on the device is causing the error. The most reasonable way is to remove one of the most recently installed applications that may be related to the camera, and after each removed program, reboot the device and see if the camera works. There are a lot of applications that can cause the “Unable to connect to camera” error to appear: Snapchat, Telegram, WhatsApp, Prisma and many others.

Please note: If the camera starts loading after deleting another application, check it in all operating modes; it is possible that the problem has not been completely resolved.

Using a third-party program to work with the camera

Another way to fix the "Couldn't connect to the camera" error is to check if it's working using a third-party app. In the Play Market you can find a lot of programs that can replace standard application"Camera". For example, such programs include Open Camera, Camera 360, Camera MX and others. Download any of them or several at once and check if you can get rid of the error.

If a third-party camera works without problems in all modes, there is probably a malfunction in the functioning of the “native” application. Try the following:

After following the steps above, try launching the Camera app again and see if it works.

If clearing the data of the “native” Camera application did not help solve the problem with its operation, and the third-party application continues to function without problems, you can use it by selecting it as the default camera program in the smartphone settings.

Clear device cache on Android

You can try to get rid of the “Unable to connect to the camera” error in Android in another way - by resetting the operating system cache. By deleting temporary data, in some situations it is possible to get rid of an error in the camera.

Important: Before proceeding to the next steps, we recommend that you back up the information from your smartphone/tablet.

To clear all system cache on the device under Android control, you need to do the following:

When the temporary files are deleted, boot your smartphone into standard mode and check if the Camera app is working.

Recovering and resetting your device

If none of the options suggested above helped solve the problem with starting the camera and the error continues to occur, there is a cardinal way to fix it - full reset devices. After completing the steps below, all information will be erased from your smartphone or tablet and it will be reset to a new device state.

To restore the device to its “out of the box” state, you need to do the following:

When even a complete reset of the device does not help to resolve the “Unable to connect to the camera” error, most likely the problem is related to the hardware of the device, that is, the failure of the camera module.