Beeline line tel. Beeline subscriber service: prompt assistance

Today we want to consider issues of communication with the Beeline operator, but not for private clients, but for users of business services from this cellular company. It is no secret that Beeline corporate tariff plans and business services are used by many different companies, so the issue of operational support is very important.

Beeline Business Customer Support Center

As you understand, the business customer support center is organized directly on the Beeline website. You can get to the corresponding section of the site as follows:

1. Open the company's official web portal.
2. IN top menu website, select the current region.
3. Go to the "Business" tab in navigation menu site.
4. Scroll down the page that opens and find the “Help and Support” hyperlink.

In this section you can find an ordered menu in which all possible questions relating to finance, services, tariffs, account management and any other operations that may be useful to corporate and business clients.

Beeline business customer support phone for mobile communications issues

To contact an operator who can resolve any issues regarding mobile communications, Beeline has allocated a separate telephone number. It looks like this: 88007000628. By calling it, you can find out everything necessary information, discuss configuration options tariff plan, as well as activation/deactivation of various services.

In addition, you can also direct your appeal regarding mobile communications issues to the appropriate email address support center. The address looks like this: [email protected].

Free telephone support for business clients regarding fixed-line communications issues

If you and your company are a Beeline client, using the services fixed line, the telephone number for contacting operators looks somewhat different in this case. If you have any questions, suggestions or problems, you must call 88007007007. As in the case of mobile communications, this support department also has a separate email address almost - [email protected].

Resolving issues online

Even in the case of Beeline business clients, there are situations when it is impossible to get through to the call center. This often happens during peak hours. And if the question is really serious, and there is no time to wait for an answer email no, the site provides another way to communicate with an operator - chat with a specialist.

It can be found on the business page of the site, the access algorithm for which we discussed above.

By clicking on the appropriate button, a corresponding window will open in which you can enter the text of your request. The operator will answer you as soon as possible, and the problem will be resolved.

Standard ways to resolve issues

We cannot discard standard methods for resolving issues that arise for subscribers in the process of using communication services from Beeline. Business clients can also use our private call center numbers. By calling 0611 you can contact an operator who will help resolve all your questions.

In addition, the application can also be submitted through the interface personal account, available on the company's official website.

And if the question requires prompt solution and you don’t have time to wait for a call center operator, you can use the SMS support service. It consists of sending text message with your question or problem to number 0611. Within 3-5 minutes you will receive a response in an incoming message, in which the company’s specialists will succinctly explain to you all the information.

From time to time, each subscriber is faced with questions and tasks that they are unable to cope with on their own for some specific reason. Beeline company took care of its customers. In order to help solve a specific problem, a Beeline subscriber service was created.

Important numbers for contacting the operator

You can pay special attention to the Beeline service numbers, thanks to which you can get timely help.

1. 0611 Beeline. Under this number is “Mobile Consultant”. The most important thing is that you can reach a specialist at any time of the day and completely free of charge. An answering machine can quickly solve many problems, and if the client wishes, it will be switched to the operator’s phone.
2. 8-800-700-0611 is Federal number"Mobile consultant" You can call it from any number, which is quite convenient. If you are in intranet roaming, you can call a company specialist for free, the operator will answer you.
3. 88001234567 – on this phone you can ask any question related to setting up mobile Internet.

All of the above Beeline subscriber service numbers are available to every client. Call and solve your communication problems quickly and easily. A competent, well-trained customer service operator will listen to you carefully. In addition, short messages have been created for all Beeline subscribers. service numbers, with the help of which you can cope with some difficulties; in such a situation, an operator will not be needed.

For example, 110*00# is an opportunity to clarify the internal communication rate. *110*09# - get reliable information about which services and subscriptions are connected to your phone number.

It's easy to get the information you need

If you are not in a big hurry, then you can use other methods of communicating with the operator. Use the “We will call you back” service. So you can order call back, if at the moment the support service, or rather all of its operators, are busy. You can go about your business at this time; as soon as you hear the phone ringing, pick up the phone and ask questions.

IN lately Some users began to get annoyed that the answering machine was acting cunningly. It does not allow you to contact the operator. Then you can do it this way: call 8-800-700-0611 from another number, for example, MTS and press 0 3 times. After that, you will be connected to the company’s Contact Center.

The questions you can ask a specialist may vary. For example, someone constantly calls you and calls you, or once called you at the wrong time unknown number(undecided), how do I find out who it is and what the number is? All company employees have extensive experience, they are well trained, so they will help solve all the difficulties.

If your phone rings constantly at your job and you get enough communication in a day, then you can chat with the cellular company consultants using “chat with a specialist.” Write to the support service and company employees will answer you promptly. In addition, the company’s offices employ real professionals who understand all the issues and subtleties. You can count on their attention and timely support. If you want to always be in the know advantageous offers companies, pay special attention to the Beeline microblog on Twitter.

Mobile operator Beeline has its own help desk, designed to assist clients in solving a number of issues and problems. But, at the same time, the company does not advertise all the available methods of communication with the operator contact center, therefore, subscribers mainly rely on the autoinformer. If you need united Beeline help desk but you don’t know how to call it, then use some of the recommendations offered later in the article.

Firstly, you can call the operator via short toll free number, which is known to many - .

You will be able to connect with a “live” specialist from the information center if you follow all the prompts from the autoinformer. It is worth saying that on at this stage It is not possible to provide a standard set of all the necessary keys by pressing which you can contact the operator. There are several reasons for this, one of which is the presence of different voice menus in each region of Russia. In addition, the autoinformer itself periodically receives changes, so if you do not want to waste time following all the instructions from the voice menu, you need to use the next option.

So, secondly, it's much easier contact Beeline operator, calling from a landline number or even a SIM card of a completely different mobile operator (any). The company has several numbers where you can contact the operator and solve specific problems.

If for some reason you were unable to contact the operator by telephone, then there are several more equally convenient ones at your disposal: alternative ways. For example, you can send a letter to [email protected], which would describe the problem that has arisen. Also on the Beeline website there is a menu item “Form feedback", which can also be used.

Further, the following method can be called convenient - ask a question via SMS, sending it to number 0622. You will also receive the answer to the question in the form of SMS. But remember that this service may be accessible only from 07.00 am to 22.00 am Moscow time.