How to order a call back from a Beeline operator. Beeline order a call back: description, methods.

Periodically for all subscribers cellular networks Issues arise that they cannot resolve on their own. Beeline offers its subscribers the opportunity to receive both instant help during a conversation with a specialist or automated assistant, and a response after a while if the communication takes place via email.

Beeline support operator numbers

You can reach a technical support employee from either a Beeline number, a landline phone, or from another mobile operator.

• 0611 – automatic “Mobile consultant”. You can call around the clock and absolutely free, but only from a Beeline number. The answering machine will help resolve most issues and, if necessary, switch the subscriber to the Beeline technical support operator.
• 8-800-700-0611 — federal number“Mobile consultant” which can be reached from any phone. Designed for mobile subscribers and USB modem users. You can also contact the operator free of charge using this number regarding intranet roaming.
• 8-800-700-0080 is the telephone number of the Beeline operator for USB modem users.
• 8-800-700-2111 - telephone number of the Beeline operator, for Wi-Fi Internet subscribers.
• 8-800-700-8000 — Beeline technical support phone number for Home Internet, Television and Home Phone services.
• 8-800-700-9966 – toll free number Beeline support phone number for users of the Home Phone and Home Internet Light services.
• 88001234567 — contact us with questions about setup mobile internet.
• +74959748888 - free Beeline technical support number for calls from mobile phone Beeline in international roaming.
• 8-800-700-0628 – support center phone number corporate clients mobile communication services.
• 8-800-700-7007 — technical support number for corporate clients of services fixed line Beeline.

Beeline information services

Using short service numbers and USSD requests, you can resolve some of the issues yourself without resorting to the help of an operator.

• *110*00# — find out the internal Beeline rate.
• *110*09# — get information about connected services.
• *110*05# — view tariff plan parameters.
• *111# — USSD menu for self-connection and service shutdowns.
• *110*10# - find out your number on Beeline.
• 064012 - information about the possibilities with a zero balance for tariffs with a prepaid payment system.
• 0676 — great deals in roaming.
• 0717 - information about mobile Internet.
• 068044 — useful information to protect against fraud.
• 0603 - blacklist.
• 0533 - registration bank card to pay for goods and services in the Mobile Payment system.
• 065050 - reference information about intercity and international codes.
• 0678 - opportunities for profitable calls and SMS.

How else can I contact the technical support operator?

If the subscriber’s question is not urgent and there is time to wait, you can use alternative ways communication with the operator:

1. Send your question to Beeline via Feedback Form- on any page, in the upper right corner, click on the “Ask a question” link, go to the “Feedback” section, then you need to select the topic of the request (Internet or mobile communications), write your question and indicate the desired method of receiving an answer - by email or by phone. Here you can chat online with a technical support operator - to do this, go to the “Chat with a specialist” section.
2. Send a letter with a question to the address email [email protected].
3. Send an SMS with a question to number 0611, after which a response will be sent to the subscriber’s phone within three minutes. The service operates around the clock.
4. On the Beeline website use the “We will call you back” service- this is an opportunity to order call back from a specialist if all operators were busy when calling the support service.
5. Communication with operators through groups on social networks VKontakte, Odnoklassniki and Facebook. Those who want to keep abreast of current offers can find the Beeline microblog on Twitter, and the latest videos about Beeline are available on the official channel on Youtube.

Mobile operators have a technical support service for users. Beeline is no exception: there is such a service too. But, like most companies, Beeline prefers to advise its clients through an auto-informer. As such, “live” communication is not encouraged.

But not everything can be answered by a robot, so it would be useful to know which number and how to call the Beeline operator.

How to call a “live” Beeline operator

Below are various methods to call the Beeline operator and get advice from a “live” company specialist.

“Call to a toll-free operator number for Beeline subscribers”


It is generally accepted for the company's subscribers single number 06 11 , calls to which do not require payment. Following the instructions of the autoinformer, you can contact the operator; you just need to press the appropriate buttons.

Today there is no universal sequence of button presses, since the Beeline voice menu differs in different regions of Russia. In addition, changes are periodically made to the voice menu. You can try to dial 06 11 , then , further (the video demonstrates this method of communication with the operator).

If you do not have enough time, it is better to turn to other options for communicating with a call center employee.

“Call the Beeline operator from any number” Using a landline phone or mobile phone with a SIM card from Beeline or another operator, call the official number. Depending on the problem that has arisen, the following numbers are available, calls to which are free:

- problems with mobile communications and with a USB modem will help resolve calls to the helpline number 8 800 7000 611 .

- questions about work wireless network can be resolved if you call the number directly 8 800 70 02 111 .

- problems with the operation of home Internet, TV - to the operator’s number 8 800 700 8000 .

- questions about working and setting up mobile Internet - on hotline by number 8 800 12 34 567 .

Having dialed the Beeline operator telephone number you need from a mobile or landline, wait (usually no more than 5 minutes) for a connection with a service employee.

“Calling a Beeline operator number in roaming” If you are roaming within the network or in national roaming (within the Russian Federation), then you can contact the operator for free either by calling 06 11 , or 8 800 7000 611 .

While abroad, in international roaming, You can call the operator directly at the number +7 495 97 48 888 . If you called from a Beeline SIM card, then you will not be charged for the call made.

The number is dialed in international format- +7 xxx xx…

Additional ways to contact the Beeline operator

In addition to direct communication with the operator cellular communications Beeline, you can use other methods to resolve issues that arise.

Send a letter by e-mail This email address is being protected from spambots. You must have JavaScript enabled to view it., in which you need to describe the situation in detail and ask a question.

You can go to the company’s official website and select “Feedback Form” in the window on the right. A service employee will respond as soon as possible.

The company offers the “We will call you back” service. When you tried to call the operator, you probably heard an offer to order a call. Pressing the key will become an order - a support representative will call you back shortly. There is no need to pay extra for this service; it works if there are no available call center consultants.

You can send an SMS with a question to the number 06 22 . will come to you information message containing the answer to the question. Opening hours: 07.00 - 22.00 (Moscow time).

And by registering in your “Personal Account”, you will be able to solve problems without resorting to outside help.

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If we encounter any problems while using cellular communication services, we immediately try to call the help desk. But in some cases, dialing there is significantly difficult - it affects large number incoming calls coupled with a limited number of consultants. Let's see how to order a call back from an operator on Beeline so as not to sit with the receiver near your ear.

We really wanted to tell you how to order a call back from a Beeline operator. But an analysis of the available information showed that this opportunity archived. Until quite recently, the network actually had such functionality that made it possible not to wait for a free operator - by pressing the “1” key while dialing 0611, Beeline subscribers could order a call back from a hotline consultant. Beeline is a progressively developing operator, so many functions disappear over time to give way to more modern technologies. It is likely that this is exactly the fate that befell the opportunity to order a call back from the operator. Not long ago, the operator began to actively promote such a tool as online chat, aimed at receiving help in text mode. On the one hand, it turned out to be convenient, but on the other, not so much. There are also difficulties with dialing the hotline - it is easier to call from another mobile or landline than from an on-net number. The opportunity to order a call back from the operator has indeed disappeared. But many other instruments remain in service. For example, we can still get help by calling the contact number 0611. We also use the alternative number 8-800-700-0611, accessible from phones of other operators (including landlines). Wait for the answering machine to respond and press “0” - this will connect you to the Beeline contact center. For calls from international roaming, use the number +7-495-797-2727.

If during the dialing process you do not find an exit command contact center, try calling 8-800-700-0611 from a landline or other mobile phone.

Now you know that ordering a call back from a Beeline operator will not work. But it doesn’t matter – we have plenty of other tools to get help. If you do not wait for the consultant to respond, hang up. After some time, you will receive a call back on your phone - you will be offered a connection with a consultant. Sometimes this method works, and sometimes it doesn’t - there is no connection or logic here. Since almost every person now has a smartphone or tablet, there is no need to order a call back from a Beeline operator. Install the “My Beeline” application on your device and get access to a convenient and simple self-service system. Here you can:

• Connect and disconnect services;
• Enable and disable additional options;
• View current package balances;
• View balance;
• View the list of already connected services and options;
• Change tariff plan;
• Make a payment by bank card;
• Order call details;
• Find out the addresses of the nearest service offices.

The most important thing is that it is available here. That is, a call back is no longer needed - go to the chat, select the topic of the message and start communicating. Replies come very quickly, sometimes within seconds. Consultants immediately see who owns the number and can perform almost any operation with it. This is an excellent alternative to ordering a call back from a Beeline operator. This method has two disadvantages:

• The subscriber definitely needs a smartphone or tablet;
• Internet access is required for the application to work;
• Not every person will tolerate (or be able to) communicate with someone via chat.

For example, it is easier for an old grandmother to call a hotline than to press buttons on a miniature smartphone screen. Therefore, the older generation and subscribers who are far from technology have no choice but to use using standard methods communications. It became impossible to order a call back from a Beeline operator. But alternative tools have appeared, for example, the same chat. Also additional communication channels with consultants were created - through social media . You can contact the support service through the social networks VKontakte, Odnoklassniki, Facebook or Twitter. Today, many subscribers use such communication channels - the activity in discussions is extremely high.

If you have a very serious problem, then you have two options - either wait for a response from the Beeline operator (without the ability to order a call back), or contact the nearest service office - the addresses can be found on the operator’s website.

There is no desire to read the entire article and urgently need to find out the number of the Beeline operator. Call the number 0611 . If you need to contact an operator from a landline phone or another mobile operator, use the number 800 700 . Get detailed information You can find out about ways to contact a help center specialist and learn about alternative ways to get advice in the article.

Mobile communication services raise many different questions from subscribers, the answers to which can be obtained by calling the customer support center. Each operator has its own help center, which you can contact at any time and get specialist advice. Beeline is no exception. Single number of Beeline operator - 0611 or 800 700 (for communication with the contact center from landline and mobile phones of other operators).

Within this review We won’t just give you the Beeline help center numbers, but we’ll also tell you how to get through to the operator as quickly as possible. We will also consider alternative ways to get an answer to a subscriber’s question. It's no secret that, like any other mobile operator, it does not respond immediately and sometimes it takes a lot of time to wait for a response. Of course, this is not very pleasant, and if you don’t want to wait, you can always use alternative methods, which we will also consider in this review.

Beeline operator numbers

First of all, it should be said that all Beeline help center numbers are toll-free and there will be no charge for calls to such numbers. You can call the operator for free even while abroad. True, a single customer support center number will not work for this case. When roaming, you need to use a different Beeline operator number. There are also individual phone numbers technical support. For example, you can immediately contact a specialist to resolve issues related to a USB modem, home Internet, Beeline television, etc.

IN present moment The following Beeline operator numbers are relevant:

• 0611 (single help center number. You can call only from a Beeline SIM card);
• 800 700 (you can call this number from any phone, including your home phone);
• 495 977 (this number Beeline operator should be used when in international roaming);
• 800 700 (USD modem);
• 800 700 (Beeline Wi-Fi);
• 800 700

The Beeline operator is available around the clock at any of the numbers above. You can contact Beeline support without calling the contact center. If you have the time or desire to wait for the operator’s response, you can leave a request for a call back. We will discuss this and other alternative methods of contacting the operator in detail below.

Above are all the help center numbers. Now let's look at each of the numbers separately.

1. 0611 . If your phone has a Beeline SIM card and you are in home network operator, you can contact a specialist by calling short number 0611 . Call the specified number and follow the instructions in the voice menu. In order not to listen to the autoinformer, immediately press number 1, then number 0. Now all that remains is to select the specialist category. It all depends on the question you have. If you need a Beeline operator to resolve general issues with mobile communications, press number 3.

• Attention

The voice menu layout may be slightly different. Differences may vary by region. In addition, the operator himself often makes changes. In this regard, we recommend that you still listen to the autoinformer’s tips.

Individual technical support numbers

Beeline provides a fairly wide range of services. If you have a question related to Wi-Fi Beeline, USB modem, home Internet, home phone or Beeline television, you can use an individual customer support number. This will save you time.

There are the following individual telephone numbers of the Beeline operator:

• 800 700 (USD modem);
• 800 700 (Beeline Wi-Fi);
• 800 700 (home television Beeline, home Internet and home telephone).

After calling any of the above numbers direct connection There is no need to wait with the operator. As in the case of calling a single Beeline customer support number, you will be taken to an automatic menu, but only specialized for a specific service. By following the voice menu prompts you can contact a specialist.

Alternative ways to contact the Beeline operator

Everyone knows that waiting for a response from a contact center specialist can take a long time. This problem is typical for all operators and greatly irritates subscribers. The operators themselves cannot provide instant connection with support center specialists, but alternative ways to receive free advice still exist.

Unfortunately, there is no Beeline operator number that allows you to instantly connect with a specialist, but you can leave a request for a call back, write your question via SMS or.

You can contact Beeline support service:

1) Beeline has provided the opportunity to leave a request for a call back. There are several ways to do this. The first involves the need to call the contact center. If there are no operators available, you will be offered to order a call back. The service is called “We will call you back.” The service is free. As soon as a free operator becomes available, you will be called back. Another way is to leave a request on the Beeline website. Find the “Ask a question” button, click on it and select the desired item.

• Chapter feedback allows callers to detail their question and indicate how they would prefer to receive an answer. You can enter your email address or phone number and the time you need to call.
• The “Chat with a specialist” section is designed to communicate with a consultant in real time. You can ask any question and receive a prompt answer.

2) You can ask your question by sending email. General inquiries can be received at: [email protected] And [email protected] . In addition to this, there are separate email addresses support services for various services:

• [email protected](for Wi-Fi questions);
• [email protected](for questions about home internet, home phone and Beeline television).

3) You can ask your question via SMS. Send a message with your question to number 0622 and the answer will come in a reply SMS. From 1 am to 7 am SMS service does not work.

In conclusion, it should be said that you can get an answer to your question using the “” application or by contacting the nearest Beeline communication store. This is where we will end this article. Now you know the Beeline operator number and alternative ways to contact customer support.