Tech center beeline number. Beeline service center: phone numbers and other methods of communication

In addition, Beeline has its own online store, where all customers can purchase accessories for phones, communications equipment, modems, other equipment, you can write to the store at [email protected] or by calling short number 0070 .

Beeline technical support hotline

Most convenient way the solution to all complex issues that require a non-standard approach, like all others, is, as well as the official website of the company. The official website has a special section "Help and Support", which deals in detail with all questions on any telecommunications services.

This is the most complete interactive guide to all services, settings, payment methods. Here you can select or change the tariff, change the connected services, find out everything contentious issues, write a complaint.

The mobile application helps to find out only the most general issues that occur most frequently. But it's built in special function"Chat with the operator", where the client of the company can find out all his questions. In fact, this is an analogue of the help desk by the short number 0611, but much more convenient, since it does not require haste.

The automatic informer already knows all the parameters of the tariff plan, account balance and connected services, answers to questions already imply a solution to the problem for a particular user. If in automatic mode it was not possible to find out the solution, the machine transfers the user to the hotline with the Beeline operator on duty and the solution of the issue continues. At the same time, there is no duplication of questions, since the company manager sees all the correspondence in the chat.

Support in long-distance and international roaming

Cellular communications of VimpelCom cover almost the entire territory Russian Federation. Where there are no Beeline towers, the client can use roaming through other mobile operators, the operator provides for such an opportunity, and roaming tariffs are very democratic. The situation is similar with communication abroad.

Beeline cooperates with most major mobile operators in all developed countries of the world. A tourist, located on any edge of the world, will not be left without communication. There are special tariffs that are better to connect in advance, the connection will be stable and not very expensive. In this case, it is possible to receive technical support via the hotline while in domestic or international roaming, using the same lines as in home network.

We recommend using the Internet and mobile app, which works without failure even in the absence of mobile network but with internet. Often the mobile Internet signal allows the request to be made, while Voice connection may not be available. The company does everything to ensure that the use of Beeline communications never fails.

Each mobile network subscriber must know several ways to contact the operator and support service. While using the services, the user often encounters urgent problems or important issues that need to be resolved quickly.

To solve problems related to tariff plans, account management features, spending personal funds, ordering Internet traffic packages, SMS and MMS, roaming communications, you need to contact the official representative of Beeline.

By short free number

How to call a Beeline operator from your phone? Calling from a mobile phone is convenient and free way communication with technical support. You can call from a mobile to a short beeline phone 0611.

First, the subscriber must carefully listen to the menu items and, according to their subject, decide which one he needs to choose. If the choice is not made, you will be asked to contact the operator. 0611 is a customer support center that will help resolve any issues.

When dialing the operator at 0611, be prepared to spend 20-30 minutes of your time. Very often you have to wait a long time for a free operator. But while waiting, you can press the key 1, and then the representative of the company will call your number at the moment when a free consultant appears.

Remember the necessary keys for the convenience of managing the main menu when dialing 0611:

• 9 - listening to the message sachal,
• * — return to Main menu,
• # - listening to information from the previous paragraph,
• 1 - while waiting for a consultant - the service "we will call you back", so as not to wait in line to contact online support.

By federal number

• 8 800 700 06 11 - for all questions about the operation of the USB modem.
• 8 800 123 45 67 — For all questions of automatic and manual setting mobile internet.
• 8 800 700 80 00 - for all questions related to the operation of TV, home Internet and telephone.

From a landline or other mobile operator call free to Beeline support by phone +7 812 740 60 00, 8 800 700 00 80 or 8 800 700 06 11. The dialing principle is the same as with mobile phone. First, you listen to the menu items associated with different problems and services, and then go to a conversation with a live communication representative. The consultant may ask for your passport details, word code and telephone number when solving your problems with communications, services and bills.

When calling the number 8 800 700 00 80, you need to press the number 0 and within, as a rule, 5 minutes, a Beeline representative will answer you and help you solve your questions and problems.

Prepare your passport in advance and remember a codeword, which is attached to your SIM card to save your time when talking to support.

Roaming

If the subscriber is roaming outside the Russian Federation, he can contact the consultant free of charge at +7 495 974 888 from a mobile or landline phone in any country.

Intranet roaming

When roaming within the network (the user is located in the country), call 8 800 700 06 11 free of charge from any operator or landline phone.

Going outside the country, take care of the most favorable tariff plan for you in advance for communication with relatives and comrades. You can choose a tariff on the official Beeline website or by calling the short number 0611.

Other contact methods

1. Write your question or complaint to email address o [email protected] and within a few hours you will get an answer.
2. Go to Beeline official website and fill out the feedback form to receive advice from a specialist.
3. The site also has an online assistant, a window where you can chat with him is on the right. Post your questions there for instant response.
4. Join official groups Beeline in your favorite social networks: Odnoklassniki, Vkontakte, Facebook, read useful news and consult there on all issues.
5. Register V personal account on Beeline website, consultations are also available there.
6. Submit your questions for a short free number 0622 and you will receive an answer also in the form of a message (daily from 7:00 to 22:00 Moscow time).

Beeline makes every effort so that subscribers do not have any questions related to the service - the official website of the operator provides in detail all the information that customers may need. However, sometimes difficulties still appear, or a person has difficulty finding the necessary information. In such cases, not everyone risks relying on the opinion of third parties and tries to get through to the company's specialists directly. But not everyone knows how to call the Beeline operator.

People are different, and someone might think that the company's specialists have answers to all questions. However, you should not dial the support phone to, for example, find out someone's mobile phone number. The operator can help deal with problems related to:

• with the financial side of the service;
• with a set of services, tariffs, available options;
• with the quality of communication, access to the network;
• with internet;
• with roaming billing.

Consultant technical support will do its best to solve the customer's problem. There are three ways to reach support.

Short number

This method is the easiest, since any client of this company can contact the Beeline operator by typing. After calling this number from a mobile phone, the subscriber will hear an answering machine message that lists common problems and solutions.

The following keys are used to navigate through the autoinformer menu:

• * - to return to the main menu
• # - to repeat the previous item
• 9 - to repeat the last message

Other features vary by region.

The wait can take a long time - up to 20 minutes, and sometimes longer if there are a lot of calls. Do not be afraid that money will be withdrawn for this - a call to 0611 is free of charge from any Beeline mobile phone.

If the subscriber does not have time to call the operator, you can use the "We will call you back" service. To do this, during a call to 0611, you need to press the "1" key.

Federal number

If the client has no time to deal with the answering machine, he may be interested in how to call the Beeline operator directly. When using a federal toll-free number, the call will go straight to a support representative. In addition, in this way it is possible either from SIM cards of other telecom operators, for which dialing to the same number is a paid call.

Four federal numbers support phone:

• 8 800 700 06 11 - to resolve issues related to cellular communications and work;
• 8 800 700 00 80 - to resolve problems with;
• 8 800 700 21 11 - if there are problems with Wi-Fi;
• 8 800 700 80 00, 8 800 700 99 66 - for questions related to telephone and TV.

Calls from roaming

Being Beeline subscriber and being in intranet roaming on the territory of the Russian Federation, a person can call the operator by free phones 8 800 700 06 11 or 0611. For calls from abroad of the Russian Federation, there is a separate support number +7 495 974 88 88, also free for calls from a Beeline card.

In case you can't get through, it is possible to send an SMS with the described problem to 0611. The service is provided free of charge and around the clock. The answer comes to the phone within a few minutes.

Problems with mobile communications, the Internet or equipment cause the user to panic. However, all difficulties can be easily solved with the help of an operator. The support service helps solve the problems of its customers around the clock. Assistance is provided by phone, mail and sms.

Beeline technical support phone numbers

Most effective method get information or solve a problem - call the operator's support service. Experts will help you move to a new tariff plan, manage services, get information about the number, set up the Internet. Beeline support service works around the clock. Anyone can contact the help desk, even if they are not a client of the operator.

Technical assistance numbers:

• For questions related to the Internet, landline phone and television: 88007008000.
• To solve problems related to mobile communications: 0611, 88007000611, +74959748888.
• For questions about USB modems: 88007000080.
• For support WiFi users: 88007002111.

You can contact the consultant by calling 0611. However, the client will be forced to listen to information about the services until he finds a suitable item. Sections are constantly changing places and supplemented, this complicates the work with the menu a little.

Technical support for home Internet Beeline

If you change equipment or do not have a connection to the world wide web, you should seek help. Customers using Beeline home Internet should find a technical support number in advance, this will help to fix the problem faster. A specialist will help the subscriber online to set up a router, modem or other device.

Communication methods:

• Call by phone 88007008000. The phone operates in all regions of the country. All calls to the number are free.
• Letter to mail [email protected].
• Virtual office. By using personal office the user can write to a specialist who will help solve the problem.
• Website "Home Beeline".
• User support forum.

The client should be aware that when contacting the operator to change the tariff, activate or deactivate services, it is necessary to provide personal information. The consultant asks for passport data and secret code. If there is no access to documents, it is recommended to use a personal account.

Alternative ways to contact Beeline technical support

In addition to communicating with a consultant, you can get help in other ways. When there is no time to wait for the operator's response, it is worth ordering back call or email. Beeline technical support is also provided on the official website. By selecting the "Ask a question" item, at the top, in the right corner of the page, the client will be asked to decide on the method of communication.

• Paragraph " Feedback". Here the visitor will be able to describe the problem that has arisen and choose the appropriate method of communication. This could be a call back or an email.
• Item "Chat with a specialist". The option allows you to chat with a specialist in online mode. The user will be able to ask the consultant any questions.
• If there is no phone support available, you can send SMS. A message describing the essence of the problem is sent to 0622. Do not forget about the operator's branches. Qualified office workers can answer any question.
• Support mail. The operator also uses e-mail to help users. You can ask a question at [email protected]. Mail is also provided for individual services. By the address [email protected] assistance is provided via cellular communication, the Internet, a USB modem. Mail [email protected] designed to support landline phones, the Internet, television. Wi-Fi related questions can be directed to [email protected].

Help in roaming

Customers who are abroad are supported by phone +74959748888. The phone is absolutely free and relevant for any country. Unfortunately, calls to other numbers of the operator are paid. You can also use online consultations on the company's website or in social networks.

The unified customer support service "Beeline" in Moscow and the Moscow region works for subscribers around the clock and without interruptions.

A single free number of the Beeline customer support service Moscow:

Call to single number round-the-clock support center "Beeline" 8800 700 0611 from mobile or landline absolutely free.

How to call Beeline in Moscow?

When calling to Hotline Beeline Moscow» from a mobile phone connected to the operator's network in Moscow and the Moscow region, please use the free and 24-hour room help desk to connect with an operator reference technical support Beeline.

For calls from another mobile operator (Megafon, MTS and Tele2), use free phone 8800 700 0611 .

Was there an erroneous charge or you want to change your tariff and services? Be ready to provide the operator with passport data - they are necessary for the provision of personal services and the secure identification of customers. You can also contact the nearest Beeline express service office in Moscow and in all cities of the Moscow region.

Support number for calls from abroad and international roaming:

When you are roaming from Beeline or in the regions of Russia, all calls to the number +7 495 9748888 will remain free for you from a mobile connected to the Beeline network. However, if you wish to contact contact center +7 495 9748888 from any other phones - calls are paid in accordance with the tariffs of your telecom operator. When calling, be sure to dial the number in the international format, starting with the Russian code +7.

Online customer support "Beeline" in Moscow

Our support service works for subscribers not only by phone, but also online. Register in the operator's official communities and feel free to ask any questions you are interested in, complain about service or fraud - all requests will be promptly considered by Beeline employees. Love email? Write to our address This address Email protected from spambots. You must have JavaScript enabled to view. We will try our best to answer and solve your problem as soon as possible.

Beeline customer service is available for your questions and suggestions on the most popular social networks. Join the Beeline groups In contact with , on Odnoklassniki and in Facebook .

Subscribe to official microblogging in social Twitter networks. The PR-service specialists regularly publish the most interesting information and the latest company news in Russia.

Cities of the Moscow region where Beeline operates

Beeline customer support service at 88007000611 operates in the following cities and towns of Moscow Region:

Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektrogorsk, Balashikha, Domodedovo, Yegorievsk, Zaraysk, Istra, Kashira, Klin, Kolomna , Krasnogorsk, Likino-Dulyovo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Lakes, Orekhovo-Zuyevo, Pavlovsky Posad, Podolsk, Ruza, Silver Ponds, Stupino, Fryazino, Chernogolovka, Chekhov, Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Guns n, Ramensk, Sergiev Posadsk, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasikha, Sunrise, Star City, Krasnoznamensk, Molodyozhny.

In contact details operator Beeline in the capital region (Moscow and the Moscow region) changes are possible. We recommend that you check for up-to-date information on round the clock phone hotline (information service of a mobile operator) 8800 700 0611 or on the official website www.beeline.ru/msk. The information and links provided are current as of June 2018.

In order to maintain High Quality customer service, all conversations with specialists help center Beeline are recorded for further consideration. You can count on prompt answers to any questions, including, for example, "" or "What is the number of the Beeline operator", through. All tariffs and prices for Beeline services in Moscow are given in the current section for informational purposes only.