• Smart TV hotline. Samsung Help Desk. Samsung hotline. Letter to technical support

    Samsung is widely represented in the technology market of all directions. The number of users is growing steadily. A well-organized customer support service helps the company maintain its leading position among other manufacturers. Users and buyers of products can consult on various issues around the clock, 7 days a week. One of the main ways to contact the manufacturer is the Samsung hotline.

    Samsung hotline number

    Installed for residents of Russia single phone support services:

    Russian clients can call it from 5:00 to 22:00 Moscow time. Calls are accepted from landline, mobile phones from anywhere in the country. After listening to the greeting, the client will need to enter the code of the device for which consultation is needed. A specialist will answer this species goods.

    Free hotline

    All incoming calls to 8 800 555 55 55 are free for subscribers served by Russian operators communications. Calls from abroad are charged at operator rates.

    Hotline for calls from other countries

    Residents of other countries can call Samsung hotline numbers operating in those countries. For residents of the CIS, hotline numbers are presented in the table.

    Note

    Azerbaijan

    Free from landline and mobile phones for subscribers of Aze, Azercell, Azerfon, BakcelL, Catel, Vodafon. From 9:00 to 21:00 local time, seven days a week

    Free from landline and mobile phones for Orange subscribers. From 9:00 to 21:00 local time, seven days a week.

    Belarus

    8 108 00 500 55 500

    Free from landline and mobile phones for MTS subscribers. From 5:00 to 22:00 seven days a week.

    Free from landline and local mobile phones mobile operators. From 9:00 to 21:00 local time, seven days a week

    Kazakhstan

    8 108 00 500 55 500

    (from landline and mobile phones)

    (for Activ, Beeline, Dalaco, Kcell, Neo subscribers)

    For free. From 5:00 to 22:00 Moscow time, seven days a week. From 10:00 to 22:00 local time in Kazakh language seven days a week

    Kyrgyzstan

    00 800 500 55 500

    Free from landline phones. From 11:00 to 23:00 local time, seven days a week

    Free from landline and mobile phones of local mobile operators. From 7:00 to 22:00 local time, seven days a week

    Tajikistan

    8 108 00 500 55 500

    Free from landline phones. From 5:00 to 22:00 Moscow time, seven days a week

    Uzbekistan

    00 800 500 55 500

    Free from landline phones. From 10:00 to 22:00 local time, seven days a week

    Free from landline phones. From 7:00 to 22:00 local time, seven days a week

    Complaints hotline

    Claims regarding Samsung products are accepted through the main hotline numbers. For Russia this is phone number 8 800 555 55 55.

    What can you find out using a Samsung phone?

    By calling the support service numbers you can ask for any information that interests the user. Even if the call center is unable to provide an answer, the customer will be provided with information about what steps they can take. Users can receive:

    • product information;
    • addresses of the nearest stores or service centers;
    • information about the product warranty, and what cases are covered by warranty service;
    • consultation on technical issues - how to set up your phone, how to fix a problem, etc.;
    • answers to other questions.

    In what cases will support not be able to help?

    If a equipment breakdown occurs, the user should immediately contact the service center. Without checking the device, the operator will not be able to provide information on the cost of repairing a phone or household appliance.

    Other methods of communication

    Users can ask the Help Desk staff a question via online chat, email, or via social networks.

    E-mail

    Send email you can directly from the manufacturer's website. To do this, from the pages of the official Internet resource, you need to follow the “Support” link located in top panel. Then select the “Contact Technical Support” section, the “Email” block, and the “Write a letter” button.

    After selecting the type of message, fill out the form that opens. You will need to enter information about the applicant, the subject of the question and the text of the message. The answer to your question will come within 24 hours.

    Contact on the site

    To start an online chat with a specialist, you need to select the “Start Chat” button in the “Contact with Technical Support” section. On the chat page, you should select the device for which you need advice and describe your problem. After clicking the “Start Chat” button, an employee will respond.

    Communication on social networks

    Samsung maintains contact with users through the social network Vkontakte. Go to page social network you can from the Technical Support page of the official website. To communicate only with employees, you can install the Samsung Experts application.

    Competence of Samsung operators

    The company's experts quickly and competently answer user questions.

    The Samsung company is traditionally considered the “people's” manufacturer of high-quality and inexpensive household appliances and electronics. Samsung manages to produce all the latest achievements at very, very inexpensive prices compared to its competitors. Telephones, liquid crystal and plasma TVs, photographic equipment, DVDs and Blu-ray players - this is an incomplete list of areas where Samsung successfully competes with more expensive brands.

    Russia has long and deeply loved this company. Samsung has opened many service centers to provide technical support to its customers, where you can quickly repair your equipment. There are few breakdowns due to the fault of the manufacturer; mostly people deal with breakdowns of small household appliances. To find out which Samsung service center is closest to you, contact the company’s hotline. Operators will tell you the nearest address and, if necessary, help with the delivery of large equipment or help you call a technician to your home.

    Samsung toll-free hotline number

    By hotline number In addition to the nearest service center, you can find out about the company’s promotions, get advice on setting up household appliances and electronics, clarify the rules for submitting equipment for repairs and the availability of necessary spare parts.

    We recommend purchasing Samsung equipment from official distributors such as M-Video, White Wind Digital, Technosila. These companies have reliable suppliers, and the risk of running into “gray” goods is minimal. Remember that a guarantee is provided only by a correctly completed warranty card!

    Samsung is preparing a new smartphone Galaxy Memo in 2013

    Rumor of a new one telephone South Korean manufacturer Samsung appeared today on the global web. The independent news agency Sam Systems Mobile published information data, and even a possible graphic image the above-mentioned new product codenamed Galaxy Memo format. Some global market experts suggest that this phone device will be more than similar to mobile smartphones rulers Galaxy Note. Check admission dates open sale for this model, you can call the Samsung hotline.

    Unfortunately, technical features new South Korean products are still unknown at all. Some Internet users only claim that the new product will have a 4.2-inch screen panel. It is even possible that such a display will have a flexible system.

    However, information about the smartphone described above today appears only in the form of various kinds of assumptions and rumors. After all, within the walls of the main office Samsung Corporation while they are trying to remain deathly silent and not say anything about those things and events that are in any way connected with mobile Galaxy phone Memo format.

    The most popular phones hotlines!

    Various technologies and functions in modern Samsung TVs They are developing so quickly that the average user is not always able to keep track of all the nuances. If you are faced with any questions about the operation of your TV or you are tormented by the question of the compatibility of your Samsung TV with various accessories, then do not guess and do not exhaust yourself in search of answers. Feel free to contact technical support Samsung.
    Samsung values ​​its customers and provides them with every possible support. You can take advantage of consultations with Samsung specialists in any of three ways.

    Chat online

    The chat is open daily from 8:00 to 20:00 (Moscow time). If you wish, you can indicate your name and email, and you will also need to select the Samsung product group on which you need advice. Get to the page online chat you can follow the link ONLINE CHAT SAMSUNG

    Letter to technical support

    Unlike chat, the service works around the clock. On the request submission page you will need to provide information about the product, information about you, and your question. It is also possible to attach up to 5 files to a letter. Get to the page of this service You can follow the link LETTER TO TECHNICAL SUPPORT

    Call technical support

    Opening hours on weekdays from 8:00 to 19:00, on weekends from 8:00 to 16:00 (Moscow time)
    List of Samsung technical support phone numbers:
    1. Russia 8-800-555-55-55 (free call from landline and mobile phones of local mobile operators
    2. Belarus 8-10-800-500-55-500 (free calls from landline and mobile phones for MTS network subscribers)
    3. Ukraine 0-800-502-000 (free call from landline phones)
    4. Azerbaijan 0-88-55-55-555 (free call from landline and mobile phones for subscribers of AZERFON/VODAFON, CATEL, BAKCELL networks)
    5. Armenia 0-800-05555 (toll-free from landlines)
    6. Georgia 8-800-555-555 (free call from landline and mobile phones of local mobile operators)
    7. Kazakhstan 8-10-800-500-55-500 (free call from landline phones), 7799 (free call from mobile phones for Kcell, Activ, Neo, Beeline, Dalacom operators)
    8. Kyrgyzstan 00-800-500-55-500 ( free call from landline phones)
    9. Tajikistan 8-10-800-500-55-500 (toll-free calls from landlines)
    10. Uzbekistan 8-10-800-500-55-500 (toll-free calls from landlines)
    11. Moldova 0-800-614-40 (free call from landline and mobile phones of local mobile operators)
    12. Latvia 8000-7267
    13. Lithuania 8-800-77-777
    14. Estonia 800-7267

    Samsung company (Samsung) - household appliances and electronics.

    Official website: www.samsung.com.

    Hotline Samsung is open only from 9-00 to 18-00 on weekdays:

    8 800 555 55 55 - hotline
    8 800 555 55 33
    8 800 200 04 00 - technical support service

    Add this page to my bookmarks:

    Reviews: 372

    1. Katya January 29, 2014 at 04:49 pm

      unlock phone

    2. Olga January 29, 2014 at 07:25 pm

      Good evening, I gave my boyfriend a Samsung Gear watch... but then it turned out that the firmware on his phone (Samsung 4c mini) is not suitable, can you tell me when firmware version 4.3 will be released on this phone

    3. Nina 13 February 2014 at 21:26

      Blocked incoming number. How to unlock? Help..... Thank you very much.

    4. Rudolf 14 February 2014 at 16:13

      Why is it that in the characteristics of the Samsung UE32F4500 TV on Yandex and on the websites of all stores it is indicated that the power consumption is 31 W. Is there 70 watts on the back of the TV? Can be given nominal and maximum power? Please answer, Thank you!

    5. Rudolf 14 February 2014 at 16:23

      Why in the characteristics of the Samsung UE32F4500 TV on Yandex and on the websites of all stores the power consumption is indicated as 31 W, and on the back panel of the TV it is 70 W? Please answer, Thank you!

    6. Stanislav 14 February 2014 at 18:18

      Tablet galaxy tab 6800 when connected to a PC is defined as a camera installed on the PC last Kies!!! Is it really impossible to properly finalize the program so that people don’t waste their time and nerves! If you can clearly explain what can be done, I will be grateful...

    7. Julia March 9, 2014 at 07:48

      please help! My sister tried to unlock the password ( graphic key) made 15 wrong attempts and it turned out that the phone is locked and you need to enter the password and login from Google+. But I don't remember the password! I changed it through the computer, but it doesn’t work on the phone!! I can't do anything with my phone, I can only receive incoming calls! I read on the Internet that you need to tear down Windows and install a new one. And this pleasure in our city does not come at a small price. Help please!!!

    8. Anna March 10, 2014 at 12:33 pm

      Help me unlock my phone

    9. Anna March 10, 2014 at 12:38 pm

      help me unlock my phone, I don’t remember what to do with my Google password and login.

    10. Kristina March 10, 2014 at 01:14 pm

      I can’t unlock my tablet, help

    11. Olga March 11, 2014 at 07:06 pm

      Please tell me what is the warranty for the laptop model - NP355V4C - S01RU? The situation is that when I purchased from M-video, they gave me a 12 month guarantee, but they offered me 24 months for an additional fee (I, naturally, refused. What is in at the moment I'm sorry). 15 months have passed since the purchase, there is no point in going to the store.

    12. Alexandra March 11, 2014 at 08:57 pm

      I bought a Samsung S6802 phone at the beginning of January, literally a few days later I noticed that the charge lasted for a maximum of 6 hours, I submitted it for inspection the next day, two weeks later they confirmed a manufacturing defect... but that’s not all. Since I liked the design of this phone and never had problems with phones from this company, I took a phone of the same model again. as a result, after a couple of days, defects in the phone were revealed: they couldn’t reach me, all the programs froze, I’m submitting them for examination again... and what should I expect??? Not only is it at least two weeks, but I’m also 100% sure that the phone will be confirmed as a manufacturing defect! After this, how can you buy a phone of this brand again and trust the sellers, especially those who collect these phones???

    13. Valeria March 15, 2014 at 07:08 pm

      Good afternoon I have samsung tablet galaxy tab 2, I received an update, I updated the tablet, and my photos were deleted, but a little later I restored the photos, but the video does not want to be restored, or rather it is there, but in the form of a photograph! Please tell me how to restore the video?

    14. Rose March 22, 2014 at 10:08 pm

      Samsung Galaxy S4 does not show video footage from the camera. What does this mean? Then it turns off.

    15. Almaty March 27, 2014 at 11:33

      I bought a gt-i8262 duos phone and connected it to the laptop, it turned out there was a Trojan virus on the laptop, now my phone reboots by itself but I can’t clean it, I can’t find it usb function How removable media it always shows multimedia

    16. Olga March 27, 2014 at 10:16 pm

      If you have a Samsung console or music center with karaoke, which includes a microphone, disk, folder with songs

    17. Evgeniy April 1, 2014 at 6:42 pm

      Hello! Bought samsung phone Galaxy S4 active. It is indicated everywhere, including in the specifications and options of the phone, that the phone is protected according to the international standard ip67 from dust and water. Also, please note that the phone itself has an underwater photography function! After purchasing the phone, I tried underwater photography in a special mode designed for underwater photography. All necessary preparations before the dive were completed according to the instructions! As a result of a dive of 10 centimeters, after 2 seconds the phone screen blinked and turned off. I immediately took it out of the water (fresh water, drinking tap water). When I wanted to return the phone to the store, they asked me to send it for quality control. The quality check took place at Petrozavodsk, st. Gogol, 22 in LLC SC "Art-Master". The technical condition report 2354 states that during the diagnostic process, no traces of physical deformation or mechanical damage were found; moisture was found on the device’s circuit board. Based on this act, the store did not change my phone number and did not return the money. But the phone is waterproof (ip67) up to 1 meter depth, for up to 30 minutes! Now I have neither normal phone, no money! Help me please, what should I do?

    18. Elena April 2, 2014 at 11:47 am

      Samsyng Galaxy Camera (model BEK-GC100ZWASER serial number 356571050283688) was submitted for repair to a service center in Tomsk with a defect in the optical unit (the shutters on the lens do not open and close completely). The defect requires sending to a service center in Moscow.
      The essence of the appeal is because the defect does not affect the software, then it is a HUGE REQUEST not to reload the software (there are a lot of paid applications, I don’t want to lose them).

    19. Elena April 2, 2014 at 11:57 am

      Samsung camera Galaxy Camera (model SAMSYNG BEK-GC100ZWASER serial number 356571050283688) was submitted for repair to a service center in Tomsk with a defect in the optical unit (the shutters on the lens do not open and close completely). With this defect, the camera will be sent for repairs to Moscow.
      The essence of the appeal is because The lens shutter defect is not related to software camera, then it is a HUGE REQUEST that when repairing, IF POSSIBLE, save the software and all other settings (there are many paid applications on the camera. It would be a pity to lose them).

    20. Sophia April 2, 2014 at 4:02 pm

      Hello. I have Android Samsung GALAXY S III mini began to turn off and on on its own, and one day it turned off completely and stopped working..... my friend found out what the problem was and decided to reflash it operating system….. And now all my files have been deleted, the phone works relatively well….but only on it english keyboard and zero memory….which is why it does NOT take pictures…….In the end, a day after the firmware, the phone broke down again, and I decided to insert new battery friend......after which my phone became work, but the keyboard and the camera still doesn’t work…….That is, the whole problem was in the battery, if I had bought a new battery before the firmware, everything would have been fine…………..and I don’t know how I can get everything back deleted files(after flashing) and all other problems......

    21. Eduard April 11, 2014 at 10:26 pm

      Samsung GALAXY Note 10.1 2014 Edition 4G
      SIM card has been added. To access mobile network you need to reboot the device.
      This message comes to the tablet, I noticed such changes after the update.
      Moreover, I did not insert any SIM card, this notification appears on its own.
      Please help me solve this problem!

    22. Dima Alimbekov April 14, 2014 at 09:50

      I have this problem. I click on the download button on the Internet and the phone says the download is starting, five minutes pass and nothing happens??? Nothing is downloading! It used to download but now it doesn’t, please help! What to do

    23. Mikhail April 14, 2014 at 11:30 am

      Not support, but a group of slackers. It's a pain to work with you. I described the problem, posed a question, and the consultant said - everything is on the site.

    24. love April 21, 2014 at 07:29 pm

      On a Samsung laptop tablet, when you turn on the camera, the message “camera failure” appears, what should I do?

    25. Rustam May 13, 2014 at 09:31 pm

      Hello! Is it possible to unlock Note3 from a megaphone?

    26. Valentina May 21, 2014 at 05:54

      This is not support service and one disgrace turns out that in order to call a refrigerator warranty service technician in Vladivostok, I have to listen to the incompetent conclusion of your “major specialist” in the person of your dispatcher or, as you call him, a consultant. I wonder which one.
      Your consultant has special education if she is so “qualified” when she explains to me while in Moscow about my problems with the refrigerator in Vladivostok. Also, your “specialist” informed me that my problem is natural for all Samsung refrigerators (if this is so, then why don’t store sellers warn, but they look surprised and this is the first time my friends hear about it. Having a refrigerator of this brand, they are also very surprised ) she will accept my application, but I will have to pay for the technician’s services myself (this despite the fact that my refrigerator is located on warranty service) And without an application in your center, they won’t take an application from me in Vladivostok. I haven't seen such a mess in a very long time. I have been using Samsung technology for a very long time, but after this incident I will probably have to give it up, warn all my friends and contact the consumer protection service.

    27. Olga May 23, 2014 at 07:50 pm

      I bought a Samsung GALAXY S III mini phone. My operator is Megafon. I call and receive calls everywhere except my own apartment. I thought the reason was Megafon: poor coverage. But if I move the SIM card to old Nokia, no problem. What should I do?

    28. Mikhail May 28, 2014 at 04:11 pm

      GALAXY S3 stopped receiving incoming calls - as if it was busy.
      Presumably this happened after latest update Software up to version 4.3

    29. Tatyana May 31, 2014 at 09:38 pm

      I forgot my PIN code and password to lock my phone, what should I do?

    30. Galina June 14, 2014 at 2:44 pm

      S4 phone was stolen. Is there a chance to recover information from the phone (photos, contacts, etc.)? I don’t remember the password and account name from Google. I also want to lock my phone so that they can’t use it.

    Leave feedback

    The Samsung company is traditionally considered the “people's” manufacturer of high-quality and inexpensive household appliances and electronics. Samsung manages to produce all the latest achievements at very, very inexpensive prices compared to its competitors. Telephones, LCD and plasma TVs, photographic equipment, DVDs and Blu-ray players are an incomplete list of areas where Samsung successfully competes with more expensive brands.

    However, the engineering giant offers different hotlines for individual groups of devices - so it can sometimes be difficult to know what the correct number is. Company from South Korea offers almost everything that hearts want from smartphones, stereo systems, television - like the fiasco around the show, but something can always go wrong. Beginning of the gallery.

    This is due to your provider's normal costs for calling from a fixed network or mobile network. Again, regular cost your phone operator again. Here you can ask technical questions about the purchased products in real time - the support team will answer all questions quickly. Kauftipp - get the most popular here modern smartphone at the corresponding best price.

    Russia has long and deeply loved this company. Samsung has opened many service centers to provide technical support to its customers, where you can quickly repair your equipment. There are few breakdowns due to the fault of the manufacturer; mostly people deal with breakdowns of small household appliances. To find out which Samsung service center is closest to you, contact the company’s hotline. Operators will tell you the nearest address and, if necessary, help with the delivery of large equipment or help you call a technician to your home.

    To do this, simply select the device group on the associated web page and follow the instructions. Service call back free for you. Of course, you can contact the tech giant not only by phone, but also by mail or mail. For technical inquiries of products across the South Korean company, you can find the contact form here. General inquiries will be sent to you.

    Here is a list of addresses and telephone numbers from Service Centers scattered throughout Indonesia. You can contact your nearest locations directly or contact the Service Center through free service hotline. A telephone hotline can also be obtained overseas for clients; select the German country code before the hotline number, the zero in the area code is omitted.

    Samsung toll-free hotline number

    By hotline number In addition to the nearest service center, you can find out about the company’s promotions, get advice on setting up household appliances and electronics, clarify the rules for submitting equipment for repairs and the availability of necessary spare parts.

    We recommend purchasing Samsung equipment from official distributors such as M-Video, White Wind Digital, Technosila. These companies have reliable suppliers, and the risk of running into “gray” goods is minimal. Remember that a guarantee is provided only by a correctly completed warranty card!

    If you want to send a fax to customer service, please dial the number. Depending on your product category, a telephone service center is available to you at the following times. Household appliances from Monday to Friday from 00 to 00 hours, on Saturday from 00 to 00 hours.

    Telecommunications: Monday to Friday from 00 to 00, Saturday from 00 to 00. This line is always activated from Monday to Friday from 00 to 00 hours. The phone number for media questions is different from the regular customer service hotline. Here are answers to frequently asked questions.

    Samsung is preparing a new smartphone Galaxy Memo in 2013

    A rumor about a new phone from the South Korean manufacturer Samsung appeared today on the global web. The independent news agency Sam Systems Mobile published information data, and even a possible graphic image of the above-mentioned new product, codenamed Galaxy in Memo format. Some global market experts suggest that this phone device will be more than similar to the Galaxy Note line of mobile smartphones. You can find out the dates of this model going on public sale by calling the Samsung hotline.

    This service is free for private clients and is not available for business clients. It is focused on the corresponding product category. For written requests, the company can be contacted at the following address. Important: Neither defective items nor original documents such as receipts or warranty cards should be sent to . Please attach copies only! The company headquarters in Schwalbach does not offer any product support.

    The success rate of a Korean high-tech company is not only its size, but also its potential for innovation and strong determination to constantly reinvent and differentiate itself in research and development worldwide. The company's other sectors are less well known in Europe.

    Unfortunately, the technical features of the new South Korean products are still unknown at all. Some Internet users only claim that the new product will have a 4.2-inch screen panel. It is even possible that such a display will have a flexible system.

    However, information about the smartphone described above today appears only in the form of various kinds of assumptions and rumors. After all, within the walls of the main office of Samsung Corporation they are still trying to remain deathly silent and not say anything about those things and events that are in any way connected with the Galaxy Memo format mobile phone.

    But why would you do this? Buying directly from the manufacturer is a good way to snag a phone you like that you can't find at a phone store, often at lower prices than competing devices. Buying phones directly from manufacturers is generally considered safe, and will soon be much more common. However, some support services are better than others, so you better know the benefits and risks before purchasing one.

    Is it safe to buy a phone from the manufacturer's website?

    Buying a phone is like buying any product online: you have to trust the seller. Shipping is usually free, so no worries.

    Are these phones fully unlocked? What does it mean

    Not necessary, so it's good to check it out. An open phone is one that works across many companies, not just one. This makes it ideal for changing carriers, whether you live or travel abroad.

    The most popular hotline numbers!

    Will the phone work with my provider?

    Make sure the phone will work with your provider. This is another thing where you will have to keep your eyes peeled. In addition, the phone can be certified to work with an American provider. It's best to check with the company before you decide. If not, it could mean more slow speeds data transfer during loading and unloading. Unfortunately, finding this can be a challenge because you need to know which frequency bands are supported. If these stripes match between the device and the bracket, it should work.

    Various technologies and functions in modern Samsung TVs are developing so quickly that the average user is not always able to keep track of all the nuances. If you are faced with any questions about the operation of your TV or you are tormented by the question of the compatibility of your Samsung TV with various accessories, then do not guess and do not exhaust yourself in search of answers. Feel free to contact Samsung technical support.
    Samsung values ​​its customers and provides them with every possible support. You can take advantage of consultations with Samsung specialists in any of three ways.

    Regarding support groups, here is a practical chart that may help you. If all else fails, contact your phone manufacturer's support representatives. Even if you do this, you will still have to make sure that the hardware is compatible with the network you want to change. The good news is that many phone manufacturers offer some kind of financing plan.

    What if they spend more than two weeks or a month grace period?

    If you change your mind about the device, you can return it within 14 days, although some manufacturers only give you 30 days. Things get a little more complicated if you want to return the device after the deadline, especially if you signed up for a payment plan that has already started paying for your phone. In these cases, it depends directly on the fine print on the contract so that you can negotiate early termination, which varies by manufacturer.

    Chat online

    The chat is open daily from 8:00 to 20:00 (Moscow time). If you wish, you can indicate your name and email, and you will also need to select the Samsung product group on which you need advice. You can get to the online chat page by following the link SAMSUNG ONLINE CHAT

    What to do if your phone breaks?

    Most manufacturers have a warranty plan, but they vary. However, we typically see warranties lasting between one and two years. Luckily, warranty information is usually posted on the company's website. For everyone else, you'll need to go through the customer service center or forums on the manufacturer's website.

    How soon will the company respond?

    Some providers only have some of these options, including daytime phones but not overnight. It depends on how the request is made. Sometimes the fastest way is to chat or phone call to go to next stage. Please allow at least a 24 hour response time.

    Letter to technical support

    Unlike chat, the service works around the clock. On the request submission page you will need to provide information about the product, information about you, and your question. It is also possible to attach up to 5 files to a letter. You can get to the page of this service by following the link LETTER TO TECHNICAL SUPPORT

    Unfortunately, this is a less standardized area. At the very least, you will have to be without your phone for a day or two, sometimes more. Other device manufacturers would send a prepaid label to return the phone, but sometimes it takes up to two weeks to receive it.

    What if the company goes bankrupt while using the phone?

    In the event that your manufacturer breaks down or goes out of business after you sell the phone, you will still be able to use it, but you will not have support or customer support if it fails or breaks. Companies warn customers about this possibility and give you instructions on how to save files or photos saved on your device.

    Call technical support

    Opening hours on weekdays from 8:00 to 19:00, on weekends from 8:00 to 16:00 (Moscow time)
    List of Samsung technical support phone numbers:
    1. Russia 8-800-555-55-55 (free call from landline and mobile phones of local mobile operators
    2. Belarus 8-10-800-500-55-500 (free calls from landline and mobile phones for MTS network subscribers)
    3. Ukraine 0-800-502-000 (free call from landline phones)
    4. Azerbaijan 0-88-55-55-555 (free call from landline and mobile phones for subscribers of AZERFON/VODAFON, CATEL, BAKCELL networks)
    5. Armenia 0-800-05555 (toll-free from landlines)
    6. Georgia 8-800-555-555 (free call from landline and mobile phones of local mobile operators)
    7. Kazakhstan 8-10-800-500-55-500 (free call from landline phones), 7799 (free call from mobile phones for Kcell, Activ, Neo, Beeline, Dalacom operators)
    8. Kyrgyzstan 00-800-500-55-500 (free call from landlines)
    9. Tajikistan 8-10-800-500-55-500 (toll-free calls from landlines)
    10. Uzbekistan 8-10-800-500-55-500 (toll-free calls from landlines)
    11. Moldova 0-800-614-40 (free call from landline and mobile phones of local mobile operators)
    12. Latvia 8000-7267
    13. Lithuania 8-800-77-777
    14. Estonia 800-7267

    Truth: a company that for a long time criticized for devices with plastic parts and cheap looks, has finally upped its game. The one whose launch in major US suppliers is expected in a couple of days is smart phone as capable.

    How does the phone perform in the real world, and what are you really delivering when it comes to the end user experience? Instead of the used fake plastic, it is again a smooth crystal, and instead of representing plastic metal around the edges of the phone, it is a real aluminum frame. This may not be the most original design, but it's a fusion of classic styles that look great and work well. This may give you a couple of scares when you take the phone out of your pocket.

    Subscribe to news