How to connect iTunes with Windows. We solve installation problems. Solving the problem when iTunes refuses to install

Many users liked it iTunes app, which is used on gadgets like iPod, iPhone, iPad, as well as on PC. For normal functioning In any program, the system requirements and compatibility with the OS are first indicated. In this article we will focus on Windows 7 and later versions that are often used nowadays. Let's look at the main errors, why iTunes won't install and start, and how to fix them.

iTunes does not install on Windows 7, 10 and other versions: let’s look at the main problems

Let's start with the fact that each program has its own requirements for installing. Therefore, first of all, let's familiarize ourselves with the requirements for installing iTunes.

System requirements for Windows

Hardware:

• PC with Intel or AMD processor supporting SSE2 (1 GHz) and 512 MB RAM
• To view videos in standard format from iTunes Store necessary Intel processor Pentium D or faster, 512 MB RAM and a DirectX 9.0 compatible video card.
• Requires a processor to view 720p HD video, iTunes LP content, and iTunes Extras Intel Core 2 Duo 2.0 GHz or faster, 1 GB RAM and GPU Intel GMA X3000, ATI Radeon X1300 or NVIDIA GeForce 6150 or more powerful.
• To watch 1080p HD video, you need an Intel Core 2 Duo 2.4 GHz processor or faster, 2 GB RAM and an Intel GMA X4500HD, ATI Radeon HD 2400 graphics processor, Nvidia GeForce 8300 GS or higher.
• Viewing iTunes LP and iTunes Extras requires a screen resolution of 1024x768 or higher; 1280x800 or higher
• 16-bit sound card and speakers
• To connect to Apple Music, iTunes Store and iTunes Extras require broadband Internet connection
• A CD or DVD burner is recommended for recording Audio CDs, MP3 CDs, or recording backup copies CD or DVD. Songs from the Apple Music catalog cannot be burned to CD.

Software:

• Windows 7 or later
• For 64-bit Windows versions iTunes installer required; additional information see on page www.itunes.com/download
• 400 MB free disk space
• Screen reader requires Window-Eyes 7.2 or later; For iTunes availability, see www.apple.com/ru/accessibility
• iTunes is now a 64-bit application for 64-bit versions of Windows. Some third party visualizers may not be compatible with this version of iTunes. Contact the developer to get an updated version of the visualizer that is compatible with iTunes 12.1 and later
• Availability of Apple Music, Apple Music Radio, iTunes in the Cloud and iTunes Match may vary by country

Except system requirements, the correct installation sequence is also taken into account. We watch this process in the next video.

Video: how to install iTunes

Installation fails or after installation I receive "error 2" or "Apple Application Support not found" messages

In this case, perform the following steps.

• Check if you have computer administrator rights in account, under which you logged in.
• Try installing Windows updates and latest version iTunes for PC.
• Find the iTunesSetup or iTunes6464Setup folder and, by right-clicking, click “Run as administrator” in the context menu (for the XP version, “Open”). If the application has already been installed on the PC, the system will simply offer a program fix. After that, restart your PC and try running the application again.
• If iTunes was previously on the PC, but it was not possible to install or fix the program, then a possible solution would be to remove the remaining ones. previous installation components. Then try to install the application again.
• Disabling a security program or even uninstalling it.
• Restart your PC.

When I try to install iTunes, I get "error 7 (error 193 on Windows)"

This problem should be considered separately, since the solution to this problem is different from the others. This means that the PC is outdated or incompatible software. At the same time, the following messages appear: “iTunes is not installed correctly. Reinstall iTunes. Error 7 (Windows Error 193)", "iTunesHelper is not installed correctly. Reinstall iTunes. Error 7", "The service could not start Apple Mobile Device. Make sure you have the required level of rights to run system services."

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To fix the problem, go to the folder C:\Windows\System32. Find files from the list and drag them to the trash:

• msvcp100.dll
• msvcp120.dll
• msvcp140.dll
• msvcr100.dll
• msvcr120.dll
• vcruntime140.dll

If the file is not found, move on to the next one. You should not delete other files from this folder.

Then try to restore both installed versions Apple Application Support (64- and 32-bit). In the Add or Remove Programs section of Control Panel, highlight the 32-bit file Apple versions Application Support. Right click to open context menu and select “Fix”. We perform the same steps for the 64-bit version of Apple Application Support. Let's try to launch iTunes.

Windows Installer package error when installing iTunes

Problems when installing an application also appear due to problems with the installer. Windows Installer. A message appears on the screen.

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The program may be disabled, try running it in manual mode. You can do this as follows. In the “Start” menu, click “Run” and enter “services.msc” in the field. A window will open with a list in which we find “Windows Installer”.

screenshot

Open the file. The installer window appears. Here we select the launch type “Manual” and click “Run”.

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It is possible that the program starts, but an error is displayed. In this case, we try to update Windows Installer.

We can find other options for eliminating the installer error using the links http://ioska.ru/itunes/oshibka-windows-installer.html and https://habrahabr.ru/sandbox/33155/.

iTunes won't start: how to troubleshoot

Partial troubleshooting during startup is discussed above (error 2, error 7). Don't forget to check for updates for Windows and iTunes before attempting to fix errors.

Since iTunes is Apple product, then when launching the application, as well as during installation, a conflict with third-party software is possible. To exclude this option, we include the application in safe mode. To do this, when opening iTunes, hold down keyboard Shift and Ctrl. After this launch, the “iTunes is running in safe mode” window will appear. The visual modules you installed are temporarily disabled."

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Then click the “Continue” button and, if the program started in this way and works without problems, do the following:

1. Check with the manufacturer installed plugin information about compatibility with the required version of iTunes, as well as information about the availability of updated versions of this plugin.
2. Close iTunes and try temporarily moving third-party add-ons to your desktop.

iTunes program plugins and scripts are located in the following folders: C:\Users\username\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins\, C:\Program Files\iTunes\Plug-ins; in Windows XP: C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iTunes Plug-ins\, C:\Program Files\iTunes\Plug-ins.

Startup errors also occur when it is necessary to update the program drivers. To check this, turn off the Internet and launch the application. If iTunes works fine, update the drivers.

Errors are only generated when working in a specific account. In this case, you can create another media library and if there are no problems with it, restore it previous version media libraries.

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If problems appear again, you need to check your saved files, as some of them may cause iTunes to freeze or turn off spontaneously. To find such a file, do the following:

If the problem persists, repeat the steps, avoiding adding the files that caused the problem.

Let's not forget about system problems. Possible ways their solutions:

1. Check availability potentially dangerous programs. Make sure your security software is up to date and run a system scan.
2. Try changing your security software settings.
3. Make sure iTunes is installed correctly. If necessary, reinstall the program.
4. Update your PC drivers.

Problems during update: what to do

Problems that arise during the process iTunes updates are the same as when installing the application and proceed in the same way as described above. However, there are some cases that require the removal of Apple components installed on a PC. Watch the video to see how to do this.

Video: how to remove Apple software update/How to update iTunes Win7

Some issues have been sorted out. Of course, that's not all possible problems when using iTunes. Therefore, “for dessert” I’ll leave a couple of useful links! http://appstudio.org/errors - iTunes error guide, https://support.apple.com/ru-ru/HT203174 - error codes on the official website, and for those who want to expand the capabilities of the application - read about life hacks https:// lifehacker.ru/2015/05/15/10-tips-for-itunes/, https://www.6264.com.ua/list/13497.

When trying to install Apple's iTunes multimedia application on Windows systems, you can often encounter errors related to the impossibility of installation of this package on Wednesday operating system. What this is connected with, so to speak, in a global sense, is not known for certain. However, even if installer failures occur, you can apply one universal solution, which eliminates this problem. This will be discussed further.

Why won't iTunes install?

First, let's talk about the relationship between the competing corporations Microsoft and Apple. The point is that the iTunes application, adapted for Windows systems, is like a direct challenge to the entertainment market. It is clear that, having created a platform for Windows, Apple company trying to push Microsoft and conquer its niche. In turn, Microsoft is not going to give up, constantly putting a spoke in the wheels of almost everyone software products Apple.

In fact, iTunes is not installed for the simplest reason: the Windows security system creates its own unspoken restrictions (firewall services, TrustedInstaller, Windows Defender, presence of a super administrator, etc.). Sometimes even running the installer as an administrator does not help, and the system consistently produces an error at the stage of installing the program.

iTunes does not install on Windows 7: fixing the installer problem

However, despite all these negative aspects, there is a way out. If iTunes does not install, the first step, as both developers recommend, is to download the latest version of the program from the official Apple website, intended for further installation. In some cases this solves the problem. But not always. When iTunes won't install, you have to look for ways to work around the restrictions.

And most cardinal decision, according to the vast majority of users and experts, it is a change in extension installation file from EXE to ZIP. This can be done at any file manager, working on the principle of Norton Commander. But you can also use Explorer, but before renaming, you must enable the display of extensions for registered file types in the view menu.

Reinstalling an optional component

So iTunes won't install. What to do next? As practice shows, one of the options that almost always works is to restore, remove and reinstall the update component Apple Software Update. When you run the installer of the main program, this element is installed first.

On this step in search of a solution to the problem that iTunes will not install, you need to enter the programs and components section through the “Control Panel”, find it in the list installed applications the above item and use the recovery item via RMB.

After this, again, via RMB on the program line, you must select deletion. Upon completion standard procedure You will have to clean the registry yourself (regedit in the Run menu). To get started, you can use search activation via combination Ctrl+ F, where the name of the applet is entered in the main field, and moving from one key to another is done by pressing the F3 key. It is clear that all found records need to be deleted, and then full reboot systems.

Finally, if iTunes does not install, you need to unpack the renamed archive and run the updater installation file, which is shown in the image above. Upon completion of the operation, you should use the original installer of the main program from the same directory.

Additional measures

This method, if iTunes is not installed for any reason, resolves the problem in most cases. However, this may not work either, since the system may have activated additional restrictions. How to get rid of them? It couldn't be simpler.

iTunes is not installed on the system, if only because the installer file may be blocked by a firewall. In such a situation, you just need to go into the firewall settings and simply disable it while installing the applet. However, a global solution would be to create a new rule and add the iTunes installer to the list of exceptions.

The same goes for " Windows Defender", and sometimes an antivirus, the operation of which needs to be suspended. In some packages, you may have to use settings that include the application in the list of trusted ones, as well as reduce the security level. Even in the system itself, you can try to find a parameter and set the slider responsible for the security level to the lowest position, save the changes, reboot the system and perform the installation again.

In general, if iTunes is not installed, such comprehensive solutions help in almost all situations where an installer error occurs. The only thing you should pay special attention to is downloading the latest version of the main applet and running the installers as an administrator.

Why iTunes won't install on Windows? Very current issue among users of personal computers, the answer to which cannot be given unequivocally. There may be several reasons, but there is only one solution - the Tenorshare TunesCare program. I once encountered this problem - the system suggested updating the iTunes version, but there was an error when installing the iTunes build component that I was unable to fix. Tenorshare program TunesCare has been a real lifesaver. She can solve many errors associated with iTunes.

iTunes does not install on Windows: reasons

We will name only the most common reasons why iTunes is not installed on Windows. Firstly, Your antivirus may be interfering with the installation process, which blocks all suspicious actions for security reasons. In this case, you just need to limit its activity for a while.

Secondly, to an error during installation iOS 11/12 may result in downtime software glitch in the operating system. Several at the same time running processes may conflict, so it's best to restart your PC and try installing iTunes again.

The third reason is that you do not have enough rights to perform this action. The thing is that installing iTunes requires you to have administrator rights. Make sure you are logged in with the correct account.

The fourth reason is also no less relevant. If you have previously installed a media harvester, and then it was uninstalled, it is possible that there are still program files , which prevent iTunes from being reinstalled.

Fifth reason - incorrectly downloaded iTunes version. On the official website, you must select the exact download link that corresponds to your software version.

Windows Installer error when installing iTunes

Windows Installer package error is another reason why iTunes won't install on Windows. This failure in the operating system is directly related to Apple Software Update, and simply restarting the system is unlikely to solve the problem. Among possible solutions– this is cleaning the registry, reinstalling the Apple Software Update component. But it's all for ordinary users quite complicated and tricky. The instructions online are quite confusing, so it's best to use Tenorshare TunesCare, which will fix all the errors for you.

iTunes won't install: what to do?

So, if iTunes gives an error during the installation of a build component, if you encounter a Windows Installer error, if you cannot update iTunes, if there is a synchronization error with iTunes, or any other problems with iTunes, use the Tenorshare TunesCare program.

1. Download the Tenorshare TunesCare utility from the official website and install it on a PC running Windows.

2. If your problem is related to the operation of iTunes (iTunes does not install on Windows, etc.), click on the “Fix all iTunes errors” button. If it is impossible to sync your iPhone with iTunes, your iOS device must be connected to your PC.

3. The program will automatically analyze the operation of iTunes and tell you whether it needs “repair”. If the utility determines that the media harvester is working normally and your problem is still not resolved, click on the “Fix iTunes” button.

4. The program will start downloading drivers for iTunes - it will take some time.

Tenorshare TunesCare is the simplest tool that will help you fix most of the errors in iTunes work(iTunes doesn’t see iPhone, iTunes won’t install, fix iTunes error 4005 on iPhone, can’t sync iPhone with iTunes, etc.). The utility only works on Windows and is compatible with the latest software - iOS 12. Available for free download.

We often have to deal with various errors, but we don’t pay attention to most of them - we just restart the program installation, and they disappear. Windows Installer package error when installing iTunes- far from being the case. As a rule, it appears in those who updated the operating system via the Internet. For example, from “seven” to “eight”, or to Windows 10. When clean install The OS probability of encountering such a problem is zero.

However, it doesn’t matter what exactly led to this error, because today our task is to explain to you how to get rid of it!

How to fix Windows Installer package error during iTunes installation?

There are two ways to solve this problem. The first is to reinstall the operating system using a flash drive or disk with complete cleaning drive "C", the second - correct installation programs. Of course, there is no point in reinstalling the OS because of such a trifle, so we suggest you start considering the second method. So, you must do the following:
Of course, there is nothing complicated here, but for the future, know that global updates It’s better not to do an operating system via the Internet! To do this use installation disks and flash drives, only then you won’t encounter errors Windows packages Installer when installing iTunes and the like.

Good day to all Internet users! Today's article will answer the question why iTunes is not installed on Windows 7, 8 and XP. As you understand, The operating system version usually does not affect this problem and therefore the information below should help you.

The problem is really relevant, since every day there are more and more users who prefer the iPhone, and, as you know, with using iTunes users this phone upload and download files to your computer or laptop. Thus, if this software from Apple is not installed, then users will not be able to download data to their computer or laptop.

Let's look at the main possible problems that could interfere with this procedure:

Download iTunes from the official website

To avoid all kinds of problems, you should use programs only from developers. You can download such programs on the official website.

Make sure you are on the official iTunes website and download the latest version of the program from there, try installing it. Perhaps iTunes is not installed on your computer or laptop due to an old or “wrong” version of the program.

Firewall

Go to “Start” - “Control Panel”, on the left in “View” select “Small Icons” and the last step, go to “Windows Firewall”.

On the left side of the window we see the inscription “Enable and disable Windows Firewall" We go there and turn it off, since this creation from Microsoft built into the system can interfere with iTunes.

Removing program remnants

To begin, make sure that you at the moment you don't have installed program iTunes. Go to “Control Panel” - “Programs and Features”. Now carefully go through the entire list to be sure that iTunes is missing. If you find it on this list, then delete it; if not, then read the article further. To remove the problematic program, you can use .

Dial in search bar“Start” the phrase “Show hidden files and folders”, find the name of the same name in the search results and click on it. Make sure that opposite the inscription “Show hidden files, folders and drives” is checked.

I talked more about hidden files and folders in the article: “”. By the way, here I told you how to enter the settings above in a simple way.

Now open drive C. Next “Users” (maybe “Users”), then open your personal folder, then “AppData” - “Local”. We look for the “Temp” folder here and delete it. If it doesn’t work, go there and clean some of the files until everything possible is deleted. To delete all files you must reboot and then try to delete all files in this folder.

IN AppData folder also look for the iTunes folder. If it is there, then remove it and restart your computer.

Also clean the registry of unnecessary branches. To do this, download CCleaner program. If you haven’t used it, here is a link to an article where I told you how to clear parameters in the registry: “”.

Hosts file and DNS reset

Another reason when iTunes does not install is the “wrong” hosts file. Go to C:\WINDOWS\SYSTEM32\DRIVERS\ETC - get to hosts file. Right-click on it, select "Open", then click on "Notepad".

Now delete only this file and restart your computer. Next, do the following: go to “Start” - “Run” - type cmd and press Enter. A window will open, enter ipconfig /flushdns and press Enter. Next, try installing iTunes.

Possible reasons

• Note: Disable your antivirus while installing the program. It may be blocking installation.

• Also check the time to ensure it is set correctly.

Temporary solution when there is a problem with installing iTunes– iTools program. It has the same functions as those developed by Apple. To take a closer look at the program, watch the video below: