How to fill out an email notification. How to fill out a postal notice according to all the rules

Front side: This is filled out by the sender and includes your name, address and brief characteristics cargo (weight and city of departure);
The downside is that you will have to fill it out.

Correct filling of the notice

To receive or send a parcel without any problems, do not forget to take your passport with you - the operators will also ask for it to make sure that you are you. Regardless of whether you are the sender or the recipient, you can view a sample notice directly at the branch. The Post Office staff will also be able to help you if any difficulties arise. The notice must be filled out carefully and without errors so that the parcel reaches the recipient without problems.

If you are sending a parcel, you will need to fill out the front. It must indicate:

Your last name, first name and patronymic, place of residence, nature of the cargo and category of shipment: simple letter, registered letter, parcel post, parcel, transfer. The declared value (the amount for which you want to insure the package in case of its loss) and cash on delivery (the amount that the recipient must pay you if it is a purchase) are also indicated. Remember: the higher the declared value, the higher the shipping cost, since the Post Office takes a small percentage for cargo insurance.
last name, first name and patronymic, place of residence of the recipient. This column must be filled out especially carefully, otherwise the recipient will not be able to pick up the parcel. You need to indicate the address of your actual residence, as the notification itself will be sent to it.

If you received a package

If you need to receive a parcel, then wait for the notification and go with it to the post office address indicated on the front side - you don’t need anything else from the front side. Turn the notice over, open your passport and fill out the necessary lines: number, passport series, place and date of issue, address of actual place of residence, date of receipt and sign with a transcript.

Secondary notification of a parcel or letter

In addition to the usual notice, there is a notice f 22- this is the so-called secondary notification that is brought to you if you have not picked it up within a week after the parcel arrived at the department. It serves as a guarantee that you know about the parcel; it is filled out in the same way as usual.

Receiving parcels, as well as sending them, is a pleasant, although a little troublesome. Officials never tire of coming up with more and more new forms and forms for documenting almost every action and event. There is also a strict set of rules for filling them out.

On the one hand, thanks to them for this - such a system protects against errors in sending and receiving valuable items. On the other hand, you will have to spend a little time and pay the necessary attention to the peculiarities of filling out the special postal form 22 - that is, notification of the receipt of a registered letter, parcel, etc.

What is it and what does it look like

If you're expecting registered letter or a parcel, no matter from whom - a bailiff, a relative or a sales agent - first you will receive a notification about its delivery to the appropriate post office. To pick up your parcel, you will need a passport or other document that can prove your identity. And a notice from the post office, f.22.

What is this paper? Recently, officials determined what a document notifying almost Russia will look like according to Form 22. The document has two sides with so-called “torn” edges. Both sides must be completed.

The front form is filled out by an employee of the post office where the letter or parcel was issued. This can be done by hand, but most often it is filled out using a computer. What's on this side:

1. The date when the document was compiled is in the upper right corner.
2. In some cases, printing.
3. In the center is the addressee and his address.
4. Then comes a description of the shipment - name, declared value, weight, and the name of the sender.
5. The “header” of the notification consists of its number, barcode and alphanumeric combination - this data is intended to organize the sender and recipient.

Also, a special window indicates where the letter or parcel is stored and when it can be picked up (days of the week and hours).

How to fill out the form on the back side

This is done by the person receiving the parcel. In the special columns you need to write:

1. Passport details.
2. Place of registration.
3. The date the document was completed upon receipt.

After filling out the form, the client’s personal signature is placed. By signing a form for notification of receipt of a valuable letter or parcel, a person simultaneously gives his consent to the processing of the provided data. The lines at the very bottom on the back of the document are filled out by the postal employee after the parcel is given to the recipient.

Difficulties rarely arise when filling out a postal notice; this procedure takes a few minutes. If the document is filled out correctly, the Russian Post employee must give the recipient the long-awaited parcel, parcel post or registered letter. If the postal notice was filled out in violation of the rules, the recipient will have to ask for a new form and fill it out without errors. To save time, read simple instructions What to write on the Russian Post notice.

What does the mail notification form look like?

The law establishes a single form for such a document - F. 22 “Russian Post”. This is what the front side looks like:

Name

And this is the other side:

Name

What does the information on the form mean?

The mark zk means that the letter is registered. If it says “judicial,” it means it came from the court.

The first page, that is, the front side, is completely filled out by the postal workers of the department. It doesn't matter if your name and address are handwritten or everything is typed on the computer. It doesn’t matter that the F 22 notice came with errors in the name or street name. Especially on shipments from abroad, distorted data is often contained; during transcription, it is difficult to avoid incorrect spelling of a surname or street name. And the human factor must be taken into account - an employee or the sender himself may make a typo. If the postman showed ingenuity and threw the notice into the mailbox to the right address, then everything is in order.

Don't be confused by the torn edges of the form either: they print several of them on one sheet of paper, then tear them off in a hurry - there is no time to use scissors.

All fields - “To”, “Address”, “Received in your name”, etc. - have already been filled in by postal employees. At the top right is the date of completion, which can be in the form of a stamp. In the center you can see the notification number, above it is a barcode of the tracking number, as well as the weight, description of the package sent and the address where you can receive it. The most important thing is the delivery address and the opening hours of the post office.

How to fill out a postal notice?

The reverse side of the form is filled out by the recipient himself. But not all of it! If you look closely at the sample, you can see that on the second page below postal notice(form) has lines for postal workers. The main thing is not to get confused and not to sign in the “Issued” line by mistake.

Name

The recipient must include his personal data in the notice (thereby consenting to their processing). For this you will need a passport. Enter the following:

If the form is lost

The notice was lost, Russian Post did not deliver it, or it was not possible to fill it out correctly the first time - no problem. You can receive the parcel without this document. A blank form will be issued to replace the lost one at the department itself and there it will need to be filled out according to the proposed sample.

How to submit a notice online

You can make everything even simpler, go to the post office website (https://www.pochta.ru/), fill out the form and download it. This opportunity is provided by Russian Post - to print a notice by number.

Notice f. 22 in this form must be accepted at any post office. If postmen refuse to accept an unfamiliar printout, you can complain to their support service: 8-800-2005-888 or leave an entry in the book of complaints and suggestions. One mention of the complaint can have an effect and the incident will be over.

Name

How can I find out where a registered letter came from by the notification number?

A mail notification will help identify the sender. You can find out who the letter came from by the notification number as follows:

• at the top under the barcode find the identifier number (underlined in red);
• go to the website http://www.russianpost.ru/tracking20/;
• enter the 14-digit number in the “Tracking” line;
• obtain information - who, when and where sent the letter.

Please note that this is a postal notice zk. How to find out who sent shipments marked DHL, UPS, EMS, etc., read the following articles.

It is understood as a document that contains a certain set of data about the sender and recipient of the parcel. According to the established work regulations, the notification is issued in Form No. 22. The speed of sending the parcel depends on how correctly the document is filled out by the recipient. Therefore, the relevant question is: how to fill out, a sample will only come in handy. If you take your time and carefully read the paragraphs of the document, mistakes will not happen.

When registering a parcel at a Russian post office, the sender fills out basic information about the recipient (full name, address with zip code). When the shipment is delivered to the designated office, the postal employee fills out the cover portion of Form 22.

The front side of the postal notice contains:

• department seal in the upper right corner;
• document serial number;
• Full name of the recipient as indicated by the sender;
• recipient's full address;
• type of receipt (letter, notification, parcel post, parcel or postal order);
• type of delivery (registered, declared value, ordinary, simple, expedited);
• parcel identification number;
• cargo weight;
• declared value;
• address of the branch where you can receive the parcel.

And at the bottom of the page there is a warning that if the parcel remains at the post office longer than the period established by law, a penalty will be charged for its storage. The document is delivered by the postman and can be handed over personally or dropped into mailbox.

How to fill out a notice from the Russian Post using the sample

Having received a document from the hands of a postal worker or finding it in a mailbox, it is important to fill out the back side correctly. You can fill it out directly at the branch, the main thing is that the recipient has a passport or other identification document with him. If you carry out filling at home, it will help to understand unclear points electronic sample. Yes, on reverse side of the postal notification, the recipient enters the following information:

• type of document presented (passport, less often – driver’s or service license);
• series and number of the document, date of issue and issuing authority;
• a signature similar to that in the document;
• date.

When it comes to receiving money transfer, parcels without an address (marked “a/c No.____, post restante”), or if the address indicated by the sender is not official, you must indicate the registration address. All fields are filled out in full accordance with the document.

Secondary notice

If the initial postal notice for some reason does not reach the recipient, the post office issues new document– secondary notice. The form remains the same (No. 22), but this time the document has a tear-off receipt. This was done in order to obtain the addressee’s signature and date when handing over the notice in person. This will indicate that the recipient is informed about the cargo awaiting him. If it is not possible to meet the addressee in person, the postman places a secondary notice in the PO box, which indicates a tear-off receipt.

If the recipient does not show up for the parcel within 30 days, it will be sent back. In a situation where the sender refuses to pick up the parcel, the cargo is transported to a specialized postal service storage facility.

How easy the process of receiving the parcel will be depends on the timely receipt of the notification and its correct completion. In order not to spend too much time rewriting the data again, it is better to fill everything out using the template.

IN lately All more people is faced with dishonest work of the Russian Post in the delivery and delivery of postal items. Let's figure out how to properly receive postal items - parcels, letters, transfers, etc. according to what came to your postal address notice.

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All postal operators provide postal services to users on the terms of the contract. Agreement on the provision of postal services concluded with individuals, is a public contract. Relations between service users and telecom operators are regulated by the Civil Code, the Law “On Communications”, the Law “On Postal Services” and other laws and regulations.

So, you have received a postal notice in Form 22. Sometimes this notice is filled out on the post office letterhead, sometimes it is torn off from the parcel ready-made and also sent to you to the postal address indicated on the parcel.

This is what the front of the notice looks like:

The most important fields here are:

• to whom (at least your first and last name must be indicated),
• type of item (and a set of squares to indicate the type of item),
• weight (how many kg and how many grams),
• cash on delivery amount (if the parcel was sent cash on delivery).

Reverse side of the postal notice:

More on the reverse side a little later.

Sending a notice and secondary notice

A postal notice is sent to your mailbox at the address indicated on the parcel. In this case, you must go to the post office indicated in the notice to receive your parcel. If this is not done within 5 working days, then according to the law postal operator is obliged to send you a secondary notice, but against receipt of delivery.

Quote from RF Government Decree N 221 “On approval of the Rules for the provision of postal services”:

35. …
If the addressee fails to appear for the postal item and postal order within 5 working days after delivery of the primary notice, a secondary notice is delivered to him and handed over against signature.
…

Please note that if you signed for delivery of the secondary notice, then after that you will have to pay for each day the parcel is stored. This is stated in the same resolution.

In practice post offices They send secondary notices without a receipt (they simply throw them in the mailbox). They can do this 2-3 days after sending the first notice. May be sent several times. They can only send a secondary notice. In short, they are breaking the law and after such secondary notifications the postal operator has no right to charge money for storage.

The total time it takes for items to be stored at the post office is 1 month. If they are not in demand, they are sent back. Excuse me.

Receiving a parcel by mail upon notification

When you come to the post office with a notification, you will be asked to fill out the back side - passport, series and number, by whom it was issued, date of issue, place of registration, and will also be asked to fill out the date of receipt of the parcel and sign opposite the column - “ Postal item, indicated on the front side of the notice, with the correct weight, serviceable shell, seals, bandage, the postal order received “. Logically, we can assume that the date and signature should be put here only after receiving the shipment. But it has been empirically proven that postal workers will dig their heels in, forcing you to put a date and signature first, and may not even want to just show you your package without these actions. This is a gross violation of postal rules and civil code.

Quote from the current “ Postal rules” (adopted by the Council of Heads of Communications Administrations of the Regional Commonwealth in the Field of Communications on 04/22/1992) (as amended on 11/14/1992) (all further quotations in this article will be from the same document):

215. The communications worker must weigh the parcel in the presence of the addressee and issue it along with the address for the parcel, and in appropriate cases, receive from the addressee a fee for storage, return or delivery of the parcel. With his/her receipt, the addressee confirms receipt of the parcel, the suitability of its weight, the serviceability of the packaging, seals and sling. The employee who issued the parcel signs the notice, which remains at the communications company.
…

From this point we can conclude about the sequence of actions when documenting the receipt of a parcel. Those. first “feel it in your hands”, check the weight, take it for yourself, and only after that put a date and signature.

By civil code With his signature, the person confirms the fact of proper provision of the service. The postal worker is obliged to check everything (provide the service to the end). If the service is not provided, then there is no way to sign for it, especially in such a wording.

What is this for?

With these actions, you can make postal workers and “Soviet-trained” people angry in line, but thereby protect yourself from receiving damaged parcel, or a parcel from which part of the attachment was stolen.

If the parcel looks intact and the weight after weighing is the same, then take the parcel in your hands, then put the date of receipt and your signature on the notice.

217. Parcels sealed by the sender, if the shell, bandage and seal are intact, and the weight matches, are not opened upon delivery.

Shipments with a description of the attachment

If the parcel is sent with an inventory of the contents, then it is necessary to open it and check it at the post office.

216. When delivering parcels with a description of the contents, they are opened in the presence of the recipient. The opening is carried out so that the seals are not damaged. Parcels are issued to recipients after checking the contents with the entries in the inventory.

If upon opening the parcel there is a shortage, damage to the attachment or lack of inventory f. 107, then the communications company draws up an act regarding this f. 51, which is also signed by the addressee. The parcel is issued to the addressee along with a copy of the act. The act serves as the basis for payment of compensation and departmental inspection. The parcel packaging remains at the communications company as evidence. Parcels with a list of contents can be issued without opening if the recipient makes a note about this on the notice. In this case, communications companies do not bear financial responsibility for subsequently discovered shortages or damage to the investment.

Parcel damage or weight mismatch

If a regular parcel (without an inventory of the contents) was delivered to you damaged, open (without a certificate), or if the weight does not match, then the algorithm of actions is as follows.

219. Parcels with missing weight, with a damaged (soaked) shell are opened upon delivery and an act f. is drawn up based on the results. 51, which, except for communication workers, is signed by the addressee. A copy of the act is issued to the addressee along with the attachment, and other copies of the act, together with the parcel shell, remain at the communication enterprise to check the reasons for the shortage of weight, replacement or damage (spoilage) of the attachment.

When, upon opening the parcel, the attachment, according to the addressee, turns out to be intact, the act is not drawn up, the addressee makes a note on the notice “I have no claims” and verifies it with a signature. The same mark on the notice is made if the addressee refuses to open the parcel.

Parcels received with certificates are issued in the manner established for valuable letters and parcels received with certificates. If upon admission with an act f. 51 of the damaged parcel, after opening it, damage to the attachment is confirmed, then the sender or addressee, in accordance with the current rules, is paid material compensation. At the same time, an investigation is being conducted to identify those responsible for damage to the investment and bring a claim against them to recover the amount of compensation paid.

Ugh. Are you tired? As you can see, if it turns out that the investment is whole, then the act need not be drawn up. Otherwise, definitely. This will be your evidence in further communication with the sender or by mail.

If the parcel is sent with cash on delivery:

359. …
A valuable parcel with cash on delivery in a polyethylene shell is opened in the presence of the recipient, a cash on delivery transfer is extracted from it, which is checked and, if necessary, issued as indicated in this article.
…

The polyethylene shell is a transparent film where the cash on delivery transfer form is placed (underneath it). The parcel itself is not opened, of course. Although this can be interpreted in two ways, it seems that no one has ever opened a parcel so easily (suddenly you ordered intimate goods).

When should I pay for a parcel sent with cash on delivery?

First, you inspect the parcel (integrity, weight), if there is an inventory of the attachment - opening and checking, only then pay cash on delivery and the fee for transferring money to the post office. And only after that, put a date and signature on the notice. If the parcel is damaged or the weight does not match - an opening, a certificate (if necessary), and the amount of cash on delivery before opening is not charged.

360. Postal items with cash on delivery are issued to addressees after receiving the full amount of cash on delivery. At the address communication enterprise, if there is a discrepancy in the weight of the postal item, as well as a malfunction of the shell, bandage, seals, tape that created access to the attachment, or when external signs suggest damage or deterioration of the attachment, an act f. 51 and the amount of cash on delivery before opening the postal item is not collected from the addressee.

If, when checking the investment, it turns out to be intact and corresponds to the invoice (inventory), an opening report is not drawn up. The amount of cash on delivery is collected from the addressee, and the postal item is issued in the prescribed manner.

If a shortage, replacement, or complete or partial damage to the investment is detected, a report is drawn up. Upon receipt, the postal item is returned to the place of origin in a direct insurance bag for delivery to the sender and investigation.
…

We hope you find these tips helpful!