MTS personal account login by personal number. What to do if you lose your details. Where to find your personal account and how to get there

MTS company offers its customers not only high-quality telephone communications, home internet and digital TV, but also telephony services. They are used by many subscribers, despite the widespread use of mobile phones. Home phone from MTS - that’s quite modern remedy connections with many additional services. And the abundance of tariff plans will make communication more profitable and cheaper.

Description of the “Home Phone” service from MTS

In Moscow, home telephony services are provided under the MGTS brand - this company merged with MTS, so now they are one. Thanks to this merger, subscribers of both companies have an excellent opportunity to use communication services on the most favorable terms. Users are offered interesting, additional options and cheap long-distance communication. A By connecting several services at once, you can count on significant discounts.

"Home phone" from MTS is advantageous offer For individuals. The connection is made through the most accessible channels for subscribers. Most often this is GPON - passive optical line communication through which access to the most various services, from telephony to security and video surveillance systems. MTS tariffs for home telephones are presented in the following list:

“Time-based” is the most cheap tariff for those who speak very little. The tariff plan provides for a subscription fee of 205 rubles/month, the cost of one minute local communications is 60 kopecks. Calls to mobile phones are charged at 1.58 rubles/min;
“Combined” - a tariff for subscribers of average talkativeness. It includes 400 minutes of calls to any Moscow landlines. A minute over the package costs 58 kopecks. The price of calls to local mobile phones is 1.58 rubles/min. Subscription fee – 429 rubles/month;
"Unlimited" with subscription fee 499 rub./month. Includes an unlimited number of calls to Moscow home phones. Calls to local mobile phones – 1.58 rubles/min;
“Extended” - includes unlimited calls to Moscow home phones and 100 minutes to local mobile phones. A minute of communication with mobile operators over the package costs 1.58 rubles/min. The subscription fee is 625 rubles/month;
“Premium” - similar to the “Extended” tariff, but includes 300 minutes for Moscow mobile phones. Payment above the package – 1.58 rubles/min. The subscription fee is 850 rubles/month.

In total, we have five tariff plans, among which you can choose the most suitable option. By connecting to a “Home Phone” from MTS (MGTS), you get a discount on the Internet, digital TV and mobile communications.

Internet in its pure form will cost from 300 to 1600 rubles/month at a speed of 30 to 500 Mbit/sec. If combined with television, the monthly fee will range from 400 to 1,700 rubles/month. For home Internet and mobile communications you will need to pay from 400 to 1600 rubles/month (with “Smart” tariffs). The subscription fee for telephone, mobile phone, home TV and Internet will range from 500 to 1700 rubles/month.

Regarding rent set-top box to watch home TV, you will need to either purchase it or rent it - of course, for an additional subscription fee. But the router is provided free of charge.

Additional services

“Home phone” from MTS provides the ability to connect additional options that will make communication more convenient. For example, you can easily choose beautiful room, connect Caller ID, set up call forwarding, use call waiting and conference calls - to do this, you need to look into the “Personal Account” of your home phone from MTS on the MGTS website (entrance to it is available from all pages of the site).

If you do not have access to world wide web, you can connect the options at MGTS service offices or by calling 8-495-636-0-636.

Long-distance communication on a home phone from MTS is interesting because it is provided by three operators at once - MTT OJSC, Rostelecom and MTS PJSC. You can select a suitable operator in advance mode or select it for each long-distance connection. This way you can save on intercity travel, since each operator offers its own tariffs.

Connecting and paying for a phone from MTS

You can pay for “Home Phone” from MTS in the following ways:

There are a lot of them in MTS branded showrooms in Moscow;
Using bank cards;
Through terminals and ATMs;
Directly at service offices;
Through electronic wallets.

If there is a debt on the number, the “Personal Account” or technical support will help you find out the debt for the “Home Phone” from MTS - we published its number a little higher.

MTS is not just a telecom operator, but a provider of access services high speed internet and digital television. Today these services are available to many residents of Moscow and the Moscow region. The MTS company connects the Internet and television via modern channels communications guaranteeing high quality connections. In this article we will discuss the main tariffs and find out what the operator offers to its subscribers.

Access technologies

To access television and the Internet from MTS, two technologies are used:

ADSL is an old technology that allows you to organize quite high speed access to the Internet and services digital television(up to 24 Mbit/s). It is very outdated, so it is not popular with subscribers. Internet and television from MTS over such a channel may work unstably (given low quality telephone lines and their great length);
GPON from MTS is a modern technology that provides for the extension of an optical communication channel to each apartment. The maximum access speed via fiber is 1 Gb/sec. This communication channel allows you to count on stable internet connection And quality television with many additional services.

MTS offers Internet and television together with MGTS (united companies), so GPON will allow you to have at your disposal not only the Internet, but also telephony.

It is noteworthy that such telephony allows you to move to another house where there is GPON from MTS, along with your telephone number– in classical analog telephony this is impossible. From April 1, 2015, applications for connecting to MTS via ADSL are not accepted.

To access home Internet and television from MTS, you must submit an application for connection. The most convenient way to do this is through the official website of the operator. note that Today MTS accepts applications exclusively for GPON. Only this technology is available to new subscribers. As for ADSL, it works exclusively for old subscribers.

In addition to the MTS website, applications are accepted by the following telephone numbers:

8-495-636-0-636 – to connect MTS TV and Internet in Moscow;
8-800-250-0-050 – for connecting home Internet and television from MTS in the Moscow region.

Please note that it is still possible to connect “Home TV” from MTS - this right can be exercised by persons who are already MTS subscribers or who have submitted an application to connect to “Home Internet” before April 1, 2015. Connecting to television services is free, and tariff plans also provide for the provision of the necessary equipment.

Internet tariff plans

MTS tariffs for Internet and television please with their reasonableness, prices and content. There are three main tariff plans for access to the World Wide Web:

60 Mbit/sec – access cost will be 360 rubles/month;
200 Mbit/sec – access cost will be 490 rubles/month;
500 Mbit/sec – access cost will be 1600 rubles/month.

Also in the arsenal of the MTS operator there are tariffs with daily pricing, with the provision of a Wi-Fi modem. They are united under the name “Home-Lite” and are available to subscribers using telephony. Customers can choose from tariffs with a speed of 6 Mbit/sec for 10 rubles/day and 20 Mbit/sec for 20 rubles/day. There is also a general subscription fee of 20 rubles/month.

Funds are written off on daily TPs when the threshold is exceeded incoming traffic for the current day over 5 MB, and the total daily traffic is not limited.

TV tariff plans

When considering tariffs for home Internet and television from MTS, it should be noted that they are offered in close conjunction. Still, both services operate through the same channel. Consumers have two main tariffs to choose from:

“Basic” - includes 131 television channels, 13 of which are broadcast in HD quality. Subscriber the fee is 145 rubles/month. To be fair, we will include here the provision of a TV decoder, which will cost an additional 99 rubles per month;
“Nothing Extra” is a television package that includes 39 channels in normal quality and 26 channels in HD quality. It features carefully thought-out content. There is no need to pay for a TV decoder; its cost is already included in the tariff plan.

What is the main advantage of digital television from MTS? And the fact is that we can connect to each tariff additional packages channels– sports, educational, movie channels, adult channels and much more. Accordingly, you need to pay for each addition separately.

Another advantage is the provision of the Multiroom service. It allows you to watch different channels on two or three TVs with a meager addition to the subscription fee. For 2 TVs the additional payment is 39.75 rubles/month, for 3 TVs – 79.5 rubles/month.

General additional services for Internet and television from MTS:

The promised payment to MTS is the ability to use television and the Internet with a negative balance;
Voluntary blocking – suspension of write-offs for those who are going on vacation and do not need television services and network access;
Computer help - a huge amount paid services PC repair and maintenance;
Home TV on PC - includes free plan“Promo PC” for 15 channels and the “Basic PC” tariff plan for 56 channels for 99 rubles/month (watching television on a PC);
Antivirus – any antivirus software with a monthly subscription fee;
White Internet – comprehensive protection against unwanted information with limited access time.

For convenient control services, use the “Personal Account” from home Internet and MTS television, located on the operator’s official website.

The MTS operator provides not only services mobile communications. The company is major internet provider and in recent years has been actively providing residents of our country with high-speed home Internet services and modern digital television. On at the moment Absolutely all users can use these services, regardless of their region of residence.

Access to the Internet, high-quality and telephone communication carried out using modern technology GPON. This technology allows access to all services on high speed one optical cable connected to the modem. This modem already has a built-in Wi-Fi module.

Home Internet MTS

The company offers a range of tariff plans for. Their cost and the amount of traffic they offer depend on the region of connection. On the official website you can find out what tariffs apply in your area.

Home TV MTS

Subscribers who connect will be able to view more than 190 channels. At the same time, the quality of broadcasting TV programs is not affected by the use of the Internet. A large selection of tariffs will give you the opportunity to choose the most optimal package for yourself. Recently, MTS has offered its customers a unique revolutionary channel selection system - “Personal TV”. This service allows users to independently create a list of channels they want to subscribe to. Also, additionally, subscribers can take advantage of a whole range of useful services. For example, with the “Digital Multiroom” service you can connect television to several TVs in the house at once. In this case, payment will be taken only for packages connected to the first one.

Information about tariffs, connection options and other information is provided on the operator’s official website. In order to receive it, be sure to indicate the region in which you are located.

For the convenience of its customers, MTS has created special service– Personal account for home Internet, telephony and TV services from MTS. With it, clients can:

get the contract number and personal account;
find out the current tariff and account balance;
get acquainted with new offers and conditions for their connection;
at the user's address to clarify all the necessary information;
control payments using call details;
pay for services in a way convenient for you.

How to connect to home Internet and TV?

Connecting to a triple package of GPON services (Internet, TV and telephony) is done as follows:

To submit an application, register at When filling it out, please indicate your address;
The system will check the possibility of extending the cable to your place of residence. If possible, wait for the master;
Work on cable installation is carried out quite quickly, and you can negotiate with the company’s employees a time convenient for you;
The cable is routed directly into your home and connected to special equipment - a modem with built-in Wi-Fi;
The modem is provided for use absolutely free of charge.

If you could not find answers to all your questions on the operator’s website, you can always contact the technical support service at toll free number 8-800-250-00-50 or to any nearest MTS office. Don't forget to take your passport with you.

The Personal Account (PA) on the official website of the MTS company is very easy to use and accessible to every subscriber of this mobile operator.

Home Internet and TV from MTS, previously referred to as Stream, are available via the old link http://stream.ru/.

If you have not previously activated your Personal Account, then to enter your Personal Account, do the following:

Log in to your account on the operator’s official website.
In the menu that appears, click " Home internet and TV", you can log into your personal account to manage Home Internet and TV using the link https://kabinet.mts.ru/zpublic/information
Click" Register" Fill out the form and provide the following information:

Your legal status.
Passport information.
Code for verification.

Click " Register" You will receive a message to your email with your username and password, which you can enter and enter your Personal Account.

MTS personal account home Internet and TV - main features

In LC it is possible to manage services online:

Activate or deactivate options.
Change the tariff.
Top up your account and pay connection fees.

The interface is convenient and understandable; anyone, even an inexperienced subscriber, can understand its structure.

Home Internet MTS personal account - additional services

Provides access to the following features:

Free email.
Antivirus program.
Hosting and more.

You can activate the options through your personal account, or by writing a statement at the nearest salon cellular communication.

Bonus program

When a subscriber pays a fee for Internet or TV, accrual occurs bonus points. These points can be used to pay subscription fees.

For quick access You must enter a name in your personal account for home Internet and TVuser and password in the appropriate fields if the user is registered in the account.

Otherwise, you must first register in your personal account.

To register, you will need to click on the link below and enter the following information:

Read the service agreement;
Choose your legal status;
Surname;
Name;
Surname;
Passport series;
Passport number;
Date of birth;
The authority that issued the passport;
Passport issue date;

Not everyone knows that the well-known company MTS provides its customers with more than just mobile communication services. Not long ago they introduced new functionality that is spreading well throughout the service market.

We are talking about television, home Internet and an MTS personal account, which allows you to manage all this without leaving your home.

MTS personal account

Many people are accustomed to the fact that when a problem arises with communication or it is necessary to change the tariff plan, they have to contact the operator’s branch or call the support service. However, in 2018 it is not at all necessary to do this. Most modern communication providers, including MTS, offer their clients to use the personal account function, which allows them to perform all the necessary manipulations with their services.

The list of capabilities that the user of such a function receives from the operator is as follows:

View the payment statement.
View the list of tariff plans available for connection.
Switch to another tariff or activate an additional option.
Provide detailed information on the use of Internet traffic.
Transfer money from one personal account to another.
Select antivirus software and install it on your computer or smartphone.
Contact support online.
And much more.

The personal account is provided to users free of charge. The procedure for registering it depends on what services you use. You can register a separate account for your phone, or you can register it together with the Internet and TV.

Go to the official MTS website: mts.ru.
On the right, in top corner, find the menu “My MTS”, “Login” or another characteristic button.
Here you can select the type of service that is provided to you. This could be mobile communications, home Internet and television.
IN in this case we will need the “Mobile communications” item. To log into your profile, you first need to register and select services to connect to.
IN new page request New Password via message.
Here you need to enter your number and receive a password with which you can log into your account later.

After completing these simple steps, you can enter the office and perform all the necessary manipulations.

It is worth noting that you can access your profile not only through the website on your computer, but also using an interactive set-top box, which is provided when you connect to television. Moreover, for this you do not need to enter a login and password, since the set-top box is already registered to your agreement.

All that remains is to enter desired menu and enter your first and last name. The most successful function when used this way is to add subscription fee, because you no longer need to go to terminals and the like.

Lost password from personal account

Anyone can find themselves in a situation where the password to access their personal account has been lost. Therefore, you should immediately write down all your passwords in a reliable notepad that will not be lost.

If you have lost your mobile account password that was sent to your phone number, then the procedure for recovering it is as simple as possible. Just click on the “Receive password via SMS” button again and the previous one will be reset.

In another case, when the login or password for your home Internet or television has been lost, you will have to contact the service technical support. The call will be free. However, be prepared for the fact that the operator may request some passport data that will be required to restore access.

Home Internet and TV

The company provides a wide selection of tariff plans from which you can choose the most suitable one for each family. You can connect Internet or TV separately by selecting maximum speed or the number of channels, or connect these services in a package, saving significantly.

In addition, you can connect many additional options that will improve the experience when using the services. For example, you can connect to the Digital Multiroom service, which allows you to connect television to several TVs in the house at once.

There is no point in describing each tariff plan and its details, since this information is contained on the official website (mts.ru -> Tariffs). List affordable tariffs depends on the region in which you live. Therefore, you can always go to the MTS website and choose the most suitable option for yourself in terms of price and options.

Connecting your home Internet and TV can be done in several ways. You can call the support service and leave a request, contact the nearest MTS office or order a connection using the official website. Let's look at the last method:

Go to the official MTS website (mts.ru).
In the upper right corner, find the “My MTS” or “Personal Account” or “Login” menu.
In the appeared context menu You must select the “Home Internet and TV” item.
After that, click on the “Registration” button and enter the required data in the registration form.
The system will automatically check the address you entered to see if it can connect.
If connectivity exists, you will be prompted to select an appropriate tariff plan and assign convenient time for installation of equipment.
All that remains is to wait for the company’s specialists, who will lay the cable directly into the house or apartment, and also install necessary equipment. This could be a router for the Internet and an interactive set-top box for television. As a rule, this equipment is included free of charge with tariff plan, however not always.

As a rule, the masters arrive quite quickly. Within a few days you will be able to use the Internet and watch TV.

As mentioned earlier, your personal account is suitable not only for telephony services, but also for managing your home Internet and TV profile. Here you can:

Perform balance manipulations. You can top it up, track the balance, and also get detailed information on the use of funds.
Receive a statement or payment receipt.
Check the current tariff for Internet or television. Change it. Select additional options for the Internet.
View the list of available television channels. Add new package channels. Connect additional options. View a map of TV coverage areas.
Participate in bonus program. Track your bonus balance. Exchange bonuses for attractive gifts and discounts.
Possibility of switching to a credit type of payment with the ability to use services even with a negative balance.

Temporary blocking of Internet and TV

Sometimes it becomes necessary to block receiving services on certain time. For example, a subscriber leaves for work for several months and does not need services for this period. To do this, you need to familiarize yourself with the blocking conditions:

Blocking can be done for a maximum of 30 days per year, and this function can be used only once per year.
You can block it using your personal account or by contacting support.
If the subscriber does not have a home Internet connection, the function will not be available.
During the blocking cash for the use of services are no longer debited from the subscriber's account.
This service is paid and the cost depends on the region. The user's account must have sufficient funds to pay for the blocking.
The function is automatically disabled upon expiration of the selected period or earlier if the client so desires.

If you have been using mobile communication services from MTS for a long time, and are also looking for a good home Internet and television provider, then you should pay attention to the provision of these services from the same company. Thanks to the information you have studied, you can easily connect the services and try them out for yourself.