• Restore the settings of your Beeline personal account. I can’t log into Beeline’s “Personal Account”: solving common problems

    The ubiquity of the Internet is the main explanation for the fact that today it is more convenient for us to manage many services online. This article is dedicated to how to log in personal account on Beeline, and why it is needed.

    Why do you need a Beeline Personal Account, and how to go there?

    Using your Personal Account is the most in a convenient way management of cellular communication services. Provided you have access to the Internet on your phone or home computer we will be able to access it around the clock and in any country globe.

    Personal account provides convenient viewing general information on our number and maximum efficiency in the process of managing services. By changing your tariff plan or by connecting (disabling) any additional communication services at our own discretion, we will be able to reduce costs for cellular communication or mobile Internet. In addition, if desired, we have the right to order various services for the numbers of loved ones. It is possible to set up a number blocking.

    An important advantage when using your Personal Account is the ability to operational check balance. We will be able to view the information we are interested in in the compiled table, or order a breakdown of expenses for the services of a cellular operator with an accuracy of the hour. Also, using the Personal Account will allow us to always be aware of the traffic, minutes for calls and the number of SMS messages that are still available to us within the account balance.

    We can go to the office at my.beeline.ru. In the “Login” column we indicate our telephone number, starting from +7. As for the password, you need to obtain it. To do this, we send from our mobile phone request *110*9#, after which it will be sent to us via SMS. If we have an agreement for several numbers, or we use a tablet, to obtain a password you need to call 8-800-700-06-11 and give your passport details. Instead, we can access our Personal Account through an account in social networks VKontakte or Facebook.

    Using your account will allow us to replenish your balance with bank card(if desired, you can link it to your phone). An online video tour is provided.

    So, we found out how to log into your personal account on Beeline. However, there are other services to which separate access is provided.

    How to log into other Personal Accounts on Beeline?

    If we have activated the “Home Internet” or “ Home TV", we can use a special Personal Account at lk.beeline.ru. We will be given a password for it when connecting services. Using the Personal Account in this case will allow us to view all information about expenses that interests us, check the balance and manage additional services (connect TV packages) in one click. If, for example, we are going on a trip, we can block the Internet for up to 90 days completely free of charge.

    There is also a separate account for managing the “Internet Light” and “Home Phone” services. You can access it at the following address: cabinet.beeline.ru. Usually it is used by residents of those settlements where there is no technical feasibility connect the operator’s “Home Internet” using FTTB technology. To enter your Personal Account, enter the first 9 numbers secret code, as well as the password for the Intercity card.


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    Personal account is very useful feature and it is highly advisable to use this service. This is not only viewing the account status, but also connecting various services, and the ability to replenish the balance through a bank card.

    Question: How can go to your Beeline personal account? How to use your personal account and what opportunities are available? How to log into your personal account if you forgot your password?

    Answer: Beeline cellular subscribers have an excellent opportunity to manage their services through their personal account. To do this, you need to visit the official Beeline website and log in to your personal account. Here we won’t show or tell you in detail how to log into your personal account on Beeline, everything is easy and simple. Open a browser on your computer or on your phone, type beeline.ru and in the site page that opens, look for the line “Personal Account” and click on it. Next, a form will open where you need to fill in “Login” and “Password” as shown below in the attached picture.

    In the field where you need to enter Login, enter our phone number without 8 and +7, only 10 digits of our number, in the Password input field, enter the password received to our number after the request. Since you probably want to log into your personal account on Beeline for the first time, you need to request a password. To do this, on your phone from your number we request a password by typing *110*9# and calling, after a couple of seconds or minutes you will receive an SMS message with a password, you need to enter it in the Password field and click on the “Login to your personal account” button. Perhaps for additional protection you will have to immediately change the password to a new one, you will be asked about this on the same page, nothing complicated, fill in New Password and confirm with the save button. After changing your password, you will receive an SMS message with a code that you will need to enter in the specified place on the site. (For those who don't know how to log into your personal account if you forgot your password, then to restore you also need to dial the command *110*9# and the call key, and then everything is the same as written above.)

    After this procedure, you will immediately be taken to your personal account where you will have access to a lot of information about your number and useful features. You will also see all connected paid and free paid services and you will be able to manage them yourself, including you will be able to disable paid services if you do not use them. Also in your Beeline personal account you can see information about your balance, tariff plan, connected options and accumulated bonuses. Through your personal account you can also change the tariff plan, you can see the details of what the money from the account was spent on and what numbers they called and received calls by the second completely free of charge, for which many thanks to Beeline, you can, if you wish, block your number, transfer accumulated points to another number if possible, activate roaming and much more.

    The most important thing for those who use their personal account is the opportunity to contact Beeline support and ask them a question. I would like to note that on asked question They respond quickly, and they can also call you and answer your question personally.

    • I hope this article helped you how to log into your personal account on Beeline.
    • We will be glad if you add your reviews, comments, useful tips to the article, you will provide mutual assistance and support in solving problems, helping other users of the beeline cellular operator.
    • Thank you for your feedback, useful advice, mutual help and support!

    Self-service services mobile operators allow you to do without help help services. Using “Personal Accounts”, subscribers can independently obtain information about their numbers, order details, connect and disable options/services. Beeline subscribers also have this opportunity. But sometimes self-service services are unavailable. Let's see how to log into Beeline's "Personal Account" and how to deal with certain problems when logging in.

    First, let's try to figure out how to generally gain access to the “Personal Account”. It is located under the “My Beeline” link on the operator’s official website. In order to enter the service, you must obtain a password - this is done using the USSD command * 110 * 09 #. The site also has a form for obtaining a password, in which you need to indicate your number. After receiving authorization data, you need to enter them in the login form– now you can go to your “Personal Account”.

    The capabilities of this tool will delight any subscriber. Here you can:

    • Order a printout of calls;
    • View lists of mobile subscriptions;
    • Check availability of paid services;
    • Get financial details;
    • Change tariff plan.

    Thus, this is simply an indispensable thing for managing your number. If your account starts to disappear cash, you should go to Beeline’s “Personal Account”, view the lists of connected options, look at the section with subscriptions, and familiarize yourself with the details. At the same time, you don’t have to hang on the line trying to reach the help desk consultants.

    In addition to the usual “Personal Account” (PA), Beeline has mobile application with similar functionality - it can almost completely replace the web version of the self-service service.

    Now we will tell you how to log into the “Personal Account” of the Internet from Beeline. Everything is done using the same link as above - create a universal personal account for all services at once. During the registration process, the system will ask what kind of account you want to get - universal or home.


    I can’t log into Beeline’s “Personal Account” - these are the phrases that torment users search engines and forums. Access problems come in many different forms. Some of them are related to the operator himself, some arise due to technical problems on intermediate lines between the service and the user. Let's not be nervous, but just get acquainted with the most common reasons for the inaccessibility of the personal account.


    I can’t log into Beeline’s “Personal Account”, but the Internet works - a quite common phenomenon. Here you need to understand the fact that between the end server and you there are numerous servers connected to each other by communication lines. A failure on one of the nodes can lead to the fact that it is impossible to “reach” a particular site from a particular provider. So situations arise when Yandex is working, but logging into the provider’s “Personal Account” is unrealistic.

    There is the following way out of this situation - you just need to wait an hour or two. It is quite possible that during this time the connection will be restored and you will be able to gain access to manage your number. You can also try logging into your account through a computer connected to another provider.


    If you can’t log into your personal account, it’s okay it is likely that Beeline is doing some work to improve its service or to eliminate any errors in it. And this is quite normal, because the operator wants to make its service better. But instead, the network is filled with reproaches from users who are always dissatisfied with something. But you just need to wait a little, and not show your impatience. In the end, if you can never log into your “Personal Account” at all, then the problem is clearly not with Beeline, but with your computer.

    According to our observations, real inaccessibility of the LC is extremely rare - basically it is always in working condition.


    Another common problem is the incorrect entry of authorization data. Subscribers often do not remember their passwords, and blame everyone for everything, but not themselves. If you can't get into the LC, just try changing your password– this approach works quite often. After setting a new password, write it down on some reliable media and hide it.


    Sometimes it happens that the web version of the self-service service does not work, but the mobile application works great. If you cannot log into Beeline’s “Personal Account” via a computer, use the software for your smartphone or tablet– download it from the appropriate application store and try to log in. It is possible that you will be able to access management of your number.

    The fastest and easiest 24-hour way to manage communication services, anywhere in the world and without questions to the operator, is your My Beeline Personal Account.

    How to enter your account:
    Dial *110*9# and receive an SMS with your login and temporary password.

    How is it useful?

    1. Convenient viewing of information on the number as a whole
    2. Quick account status check
      • Order “transparent” details of all your expenses, accurate to the day and hour, in PDF, Excel format or online.
      • Receive information on payments and accounts in a graphically convenient table with different types of “filters”, for example, by date, by type of calls, by types of roaming, etc.
      • Be aware of your remaining minutes, the number of SMS messages and the volume of Internet traffic.
      • Optimize your cellular costs by connecting or disconnecting additional services or changing your current tariff plan.
      • Set up number blocking, as well as SMS and e-mail notifications about completed transactions.
      • Attach other numbers to your number (for example, numbers of relatives and friends or SIM number your tablet). Choose the most comfortable tariffs, options and communication services for your clients. Order the most favorable conditions for mobile internet, extend speed, regulate traffic and much more.

    Look how simple it is!

    About how to manage your number and the numbers of your loved ones:

    About all the features of your Personal Account in detail:

    Information for private clients

    In order to check the status of your requests to connect and disconnect services, block or unblock a number, go to the “Requests” section. Now you can simply click the Run button. In this case, you will see the status of all requests made by you in your Personal Account. For greater convenience, you can limit viewing the list of requests by selecting the necessary parameters.

    Your password is confidential information, no one can use it except you. Do not share your password with others, otherwise we are not responsible for the security of your information. We also recommend using an antivirus and firewall on your computer.

    There is a “Change Password” link in the lower left corner of each page. Click on it, then enter Old Password and new (twice).

    If you enter your login or password incorrectly more than 10 times, access to the system will be blocked for 1 hour. To access the system after blocking, you will need a new temporary password. To do this, dial *110*9#. In response, you will receive an SMS with your login (your phone number in ten-digit format) and password.

    Personal account “Home Internet and Television”

    How to enter your account:
    A password for logging into your Personal Account is issued when activating services " Home Internet"or "Home Television".

    How is it useful?

    1. Convenient viewing general information by number as a whole
    2. Quickly check your account status and your expenses
      To pay your bill you can use “Trust payment” service, if the Internet suddenly ends, or top up your account with a bank card!
    3. Service management in one click!
      In your account you can connect additional services and TV packages, change current tariff plans.
      Seize the opportunity free blocking Internet during vacation (up to 90 days) and much, much more!

    Personal account “Home phone” and “Internet Light”

    In your Personal Account you can find out about the status of your account and get full call details.