Personal account Kyivstar Internet. My Kyivstar services and promotions. How to log into your personal account in the “My Kyivstar” system

To make maximum use of the “Home Internet” service from Kyivstar, you must register at https://account.kyivstar.ua/cas/login. After registration, you will log in to the system using your username and password. To make it easier to remember your login, Kyivstar uses your personal number phone. To protect against account hacking and protect the user’s personal data, multi-level system protection. So, for example, if after logging in for 10 minutes you have not performed any actions, the current session will be closed to save your personal data.

Operator "My Kyivstar" is one of the very first mobile providers Ukraine, so he must have a very good Personal Account with a huge number of different functions. As you know, the My Kyivstar system was recently updated. It has become somewhat more beautiful in terms of design.

There is also an opportunity to return to the old version of My Kyivstar; for this purpose, a link “Return to old version", it is quite limited in its capabilities, but it copes with its tasks flawlessly - for example, informing its subscriber and accordingly managing the services of its personal number.

The personal account has become more rich than it was before, there is a wide range of functionality, and according to reviews, it has become more intuitive.

So, let’s get acquainted with this operator and try to understand what advantages independent management of services will provide, as well as what can be gained from this business.

In order to log into the My Kyivstar system, you must first follow a special link to the operator’s official website - https://my.kyivstar.ua/

If you still have not registered in the system, then you should enter your mobile phone number in absolutely any format, for example, 0976543210, and then click on “Receive password via SMS message.”

After clicking, an SMS will be sent to your mobile phone within a fairly short time with the corresponding numbers, which you should enter in the required field.

If you registered a long time ago and came up with your password, then after entering your number in the login field at the bottom right, you will see a special link “Login by personal password" You should click on it and enter your password. So that your personal account does not close, and you do not have to enter your password every time, you should click the “Remember Password” button, however, there is a risk of forgetting your password, so you should remember it in advance or write it down.

You can change your password by going to the “My Profile” tab, and the link itself is located at the top of the page near the “Management” tab. Then you should go down where there will be the “Change Password” tab.

Once you are ready to create your New Password, you should know that it must contain at least six characters, as well as two different types signs. To make it more or less clear, alternate large and small letters, or letters with numbers.

Top up your personal account in your account

Even before authorization, you will be able to see the “Top up your account” tab; you will be able to use this tab, and without any commission. The easiest way to top up your number mobile phone operator My Kyivstar. Also, with almost the same meaning, the “Replenishment” button, which will be located in the right top corner after authorization in the system.

The “Top up online without commission” tab will open for you new page, where you can enter your MasterCard and Visa details of absolutely any bank in Ukraine.

Services, payments, expenses and tariffs in “My Kyivstar”

So, as you already understand, we have entered our Personal Account. After this, the main window should open at the top of which you can see two main links, namely “My Profile” and “Management”.

In the profile itself, you can manage your personal data, which you naturally entrusted to the operator.

Also at the very top will be indicated your phone model, a replenishment button, which will be able to top up your account without commission. There are also links to TV and Home Kyivstar.

However, we are at the moment Let’s go through the “Management” and “My Kyivstar” tabs.

List of main menu:

• Promotions and services;
• Archive of applications;
• Sending SMS messages;
• User settings;
• Account replenishment;
• Payments and expenses;
• Tariff plans.

Below is your current tariff with active link, you can find out everything about your tariff by clicking on a special link. Also in that place is your balance and a link to the “My Expenses” tab.

The first page also contains your expenses on mobile communications for the last two months and two days. Below there is a link “Full Report” for a very convenient transition to the “Payments and Expenses” tab. Basically everything is quite logical.

Even lower, you can see the “Device Information” tab on the right side. This model your phone with your SIM card number and PUK1 code. On the opposite side there will be services and promotions available to you. Connections and activation of services are located there.

Almost immediately we will be able to notice the price for each type of service, and a small piece of information about it. To find out full information about a particular service, you should click on it.

Absolutely full list services are located on a characteristic page, the link is in the row with the topics in gray tabs.

The first page of My Kyivstar account gives you basic information

The “Tariff plans” tab gives you the opportunity to see all the tariffs that the operator has, as well as find out detailed benefits and information about your tariff.

There are actually a lot of tariffs, however, there is one unique pattern - the more money you pay for the tariff, the more services it contains.

The “Promotions and Services” tab is quite important both for the My Kyivstar operator company itself and for the clients themselves. IN this place you will be able to consider what services you have connected, and what else you can connect to.
To see the services, you need to expand the entire list with your mouse.

This page in your Personal Account will be divided into two sections:

• Available services;
• Connected services.

The first services are paid, and there are enough of them large number. The latter are free and quite easy to list. We're sure you're familiar with most of it:

• Who called;
• Freedom line;
• Notify about me, and the like, we won’t list everything.

Let's move on to the next tab, namely “Payments and expenses”. According to the standard for official page All information for this month has been posted, you can convert it to PDF or a CSV file, after which you can print it or simply send it by mail. If you need a different period, then you have the opportunity to choose one of two options. Monthly - when information will be provided to you from the first to the first day of the month you choose, or by day - you can independently distribute the period of time, naturally within thirty days.

Cost by Type tab He tells you in great detail and shows you how much money was spent on the Internet and subscription. fee, SMS, conversations and so on. There are filters that will help you find out faster necessary information.

The “Expenses by day” tab, it is already clear that it tells you how much money you spent for the current day.

The “Detailed payments and expenses” tab, that is, this function lists all your outgoing and incoming calls with all numbers, your Internet sessions, as well as changes in your balance. Everything is indicated down to a split second, the time the conversation started, how much time has passed (duration) and so on.

“Send SMS” tab gives you a special opportunity to send any SMS message to absolutely any number of this operator. However, only from your number.

The “User Settings” tab, there is nothing useful in it, only a few lines that will tell you about your number, the expiration date of your number, the date of connection of the SIM card, your nickname and so on.

Hello, here we will try to answer the most common questions, and a few tricks that 90% of subscribers fall for kyivstar.

In this topic you will learn:

• How to get bonuses.
• How to use bonuses

Little trick

Bonuses are awarded onm every 4th day, and they are validUNTIL the 20th! If you still have money left in your account, on the 20th everything is written off to zero balance. In the system "My Kyivstar" bonus storage periodUnlimited! Therefore, we recommend that you transfer not the entire amount to your phone at once, but 10-15 UAH at a time and top up your account as you use it. You can transfer bonuses once a day, you can transfer at least 3 UAH per day to your account.

PLEASE NOTE:

If you have any questions that are not answered here, or any problems with the Internet, please contact technical support"kyivstar" by number 460 from mobile or landline 0800300460 .

It often happens that when problems arise with the Internet or its absence, subscribers call the numbers of managers through whom they submitted an application or to specialists who directly connected the service " home internet ", even if they want to, the managers will not be able to help you, because they do not have the opportunity to record the problem and leave a request for a specialist to come to fix the problem.

Option two, when a subscriber contacts a specialist directly, it usually happens like this: “Hello, you visited me two months ago, remember? I have something with the Internet, could you come in this evening to see what the problem is?” This is the most common mistake subscribers make. because:

1) Even if he wants to, a specialist cannot remember everyone, since he has 4-8 applications each IN ONE DAY, per month the minimum is about 1000 addresses.

2) Only technical support can send a specialist to you, after having previously fixed the problem, they are transferred to the logistics department, the logistics department draws up a route for the specialist, having previously agreed on the time of the specialist’s arrival with the subscriber, in which the time to complete the repair/connection is strictly limited.

3) Each visit of a specialist to you is paid for by the company, so if your application is not recorded through Kyivstar technical support, call a specialist not paid, consumables (cable, etc.), time to fix the problem doesn't stand out .
In this case, if the subscriber insists on a specialist coming, he will have to pay for the call, work time, and consumables that will be spent in fixing the problem.

Most frequently asked questions:

• How to get bonuses.
• How to use bonuses
• Procedure for using bonuses to pay for services mobile communications
• How to transfer bonuses from the “My Kyivstar” system to your phone.

How to get bonuses:

Bonuses are credited to your bonus account in the system 4th of every month . Their quantity is equal to what was paid in the previous month subscription fee for the service " Home Internet" For example, if you use the “Fast” tariff plan, you will receive 100 bonuses every month. Please note that for the days when the service " Home Internet" was disconnected due to debt, and in case of order " Service suspension» bonuses are not credited .

Check the balance on the service account " Home Internet" and the number of bonuses can be done using the USSD request *460# with the Kyivstar and Beeline number. You can check the number of bonuses on your mobile account that were awarded for using the Home Internet service using the USSD request *110#.

The procedure for using bonuses to pay for mobile communication services.

Bonus funds received during the use of the service " Home Internet"and transferred to a bonus account for payment of mobile communication services, have a validity period of 20 days and can be used exclusively for:

• making outgoing calls to numbers of subscribers of the Kyivstar network and other mobile operators and fixed line Ukraine except for subscribers served on the “Free Kyivstar”, “Free Kyivstar 50”, “Free Kyivstar 35” and “Free Kyivstar 35 +”, “Free Kyivstar for tablet” tariff plans, for which the possibility of such use of bonuses is not provided;
• transmission of text and multimedia messages to the numbers of subscribers of Ukrainian mobile and fixed-line operators of the CDMA standard;
• making outgoing calls to the telephone numbers of the “Answering Machine” service: +38067 775, +38067 777, +38067 2222 775 and +38067 2222 777;
• using traditional and WAP access to the Internet using CSD technology;
• using the WAP Internet access service using GPRS technology;
• use of traditional Internet access service using GPRS and EDGE technology.

During a month, you can use no more than 200 bonuses to pay for mobile services. If the Internet access service is disconnected due to insufficient funds in the account, the ability to transfer bonuses to mobile numbers is saved. In case of activation of “Service Suspension”, the ability to transfer bonuses to pay for mobile communication services not provided . Bonuses accrued to Kyivstar contract subscribers are used after other bonuses and discounts have been exhausted (if they are available on the account). Only contract subscribers-individuals and prepaid subscribers can use bonuses for mobile communications.

How to transfer bonuses from the “My Kyivstar” system to your phone:

This process is not at all complicated as it seems at first glance. After connecting within 24 hours, you will receive an SMS with a login and password to access the “My Kyivstar” system.

IMPORTANT:

Visit the site my.kyivstar.ua This is how it looks: Enter the username and password that was sent to your phone. You are in the system " My Kyivstar". You will be taken to a confirmation page, where you check your data again, you can add or change your phone number, select security question, enter TEMPORARY the password that was previously sent to the phone and your new password (which you came up with) TWO times to confirm.

IMPORTANT:

How to transfer Kyivstar bonuses to your phone

After you have completed the confirmation process, go to website my.kyivstar.ua Enter your username and password and a page like this will appear in front of you:

IN at the very bottom quantity will be indicated bonuses:

How to transfer Kyivstar bonuses to your phone

Select a section at the top "Services and promotions"

How to transfer Kyivstar bonuses to your phone

Find the section "transfer bonuses" and click on it.

How to transfer Kyivstar bonuses to your phone

Waiting for loading:

After which a form appears in front of you to fill out, enter the phone number to which you want to transfer bonuses, below, the number of bonuses and "continue"

How to transfer Kyivstar bonuses to your phone

Checking did you enter it correctly? number and confirm:

How to transfer Kyivstar bonuses to your phone

How to transfer Kyivstar bonuses to your phone

Once you have completed everything, confirmation will appear and bonuses You will receive a message on your phone within 24 hours. Average time for their transfer to your account from 15 minutes to 2 hours , rarely longer. will come to you SMS notification about what has been received into your account bonuses. check they can be as described above *110#

My Kyivstar

If you use your personal cell phone for work purposes, keeping track of your mobile phone expenses is essential. However, even ordinary people People often wonder how they can get the cost information they need and manage basic services. After all, the conditions of many tariff plans are far from obvious and calculating the costs of making calls or surfing the Internet is not initially easy. But the self-service system “My Kyivstar” comes to the rescue.

My "Kyivstar" (My "Kyivstar")

You can access the service for prepaid subscribers “My Kyivstar” at my.kyivstar.ua.

In addition, there is mobile application for Android, iOS and Windows Phone, which can be downloaded from the appropriate markets.

To use this service, you must register. This is quite simple to do: you need to dial the number *100*88* from your phone (the numbers in the picture in the “Registration” section)# and press the call button. After that in text message you will receive an SMS notification with credentials (login and password) to access the “My Kyivstar” self-service system.

If during your first login you enter at least minimal information about yourself (for example, indicate your name), then when you contact the contact center you will be able to be identified and addressed by name. Which, you see, is quite nice.

After logging in, the Kyivstar subscriber becomes available home screen system where the user’s personal data, current status (including additional information: connection date, PUK1, PUK2, ICC SIM) and bonus balance. Links for quick access: setting up your phone, replenishing your Kyivstar account, as well as transferring money to another subscriber number. How to find out your tariff? Go to home page service.

Top up your Kyivstar account

• Alfa-Bank;
• EasyPay;
• Purse;
• PrivatBank.

After selecting one of the providers, you go to the corresponding branded replenishment page. For example, if you choose to top up Kyivstar through PrivatBank, you will be redirected to the PrivatBank page, which will be painted in the corporate colors of the mobile operator. To top up, just provide your mobile phone number and details payment card(number, date and CVV2 code). The minimum replenishment amount is 5 UAH, the maximum is 1 thousand UAH.

If you choose to replenish using EasyPay, you can set up “Autopayment”, so that a certain amount of the replenishment will be debited regularly from your bank card.

Costs for Kyivstar

In the “Costs” section you will receive information about the cost of the services provided. These data, however, are not fiscal, and therefore can only be used for estimating and planning expenses.

More detailed information you can get in subsections:

• Total;
• Call details;
• Calls for the current month;
• Other costs;
• Reports.

Information on the “Total” tab is displayed monthly. Also, you won't be able to see the current month here. For example, July.

Operational information Kyivstar provides it on a paid basis. Data for the current month can be viewed on the “Calls for the current month” tab, the cost is 1.06 UAH.

However, if you want to see the amounts you have topped up your account with current month, then there is a way out - this is the “Payments” section. Here you can get information from the date of your registration in the system.

Another interesting section worthy of attention is “Services and Promotions”. Here you can connect new services:

• Voice services(anti-caller ID, auto-caller ID, super caller ID, answering machine, call forwarding, set up a stop list);
• Data transfer services (Internet packages, adjusting settings, installing a beacon, connecting a mobile radio);
• Information services;
• Additional services;
• Basic services;
• Messaging services;
• Connect roaming.

It is also convenient that in this section you can independently initiate the suspension of service for your number.

My Kyivstar

If you use your personal cell phone for work purposes, keeping track of your mobile phone expenses is essential. However, even ordinary people often wonder how they can get the information they need about expenses and manage basic services. After all, the conditions of many tariff plans are far from obvious and calculating the costs of making calls or surfing the Internet is not initially easy. But the self-service system “My Kyivstar” comes to the rescue.

My "Kyivstar" (My "Kyivstar")

You can access the service for prepaid subscribers “My Kyivstar” at my.kyivstar.ua.

In addition, there is a mobile application for Android, iOS and Windows Phone, which can be downloaded from the corresponding markets.

To use this service, you must register. This is quite simple to do: you need to dial the number *100*88* from your phone (the numbers in the picture in the “Registration” section)# and press the call button. After this, you will receive an SMS notification via text message with credentials (login and password) to access the “My Kyivstar” self-service system.

If during your first login you enter at least minimal information about yourself (for example, indicate your name), then when you contact the contact center you will be able to be identified and addressed by name. Which, you see, is quite nice.

After logging in, the Kyivstar subscriber has access to the main screen of the system, where the user’s personal data, current status (including additional information: connection date, PUK1, PUK2, ICC SIM) and bonus balance are indicated. Links for quick access are also available here: setting up your phone, replenishing your Kyivstar account, as well as transferring money to another subscriber number. How to find out your tariff? Go to the main page of the service.

Top up your Kyivstar account

• Alfa-Bank;
• EasyPay;
• Purse;
• PrivatBank.

After selecting one of the providers, you go to the corresponding branded replenishment page. For example, if you choose to top up Kyivstar through PrivatBank, you will be taken to the PrivatBank page, which will be painted in the corporate colors of the mobile operator. To top up, just provide your mobile phone number and payment card details (number, date and CVV2 code). The minimum replenishment amount is 5 UAH, the maximum is 1 thousand UAH.

If you choose to replenish using EasyPay, you can set up “Autopayment”, so that a certain amount of the replenishment will be debited regularly from your bank card.

Costs for Kyivstar

In the “Costs” section you will receive information about the cost of the services provided. These data, however, are not fiscal, and therefore can only be used for estimating and planning expenses.

More detailed information can be found in the subsections:

• Total;
• Call details;
• Calls for the current month;
• Other costs;
• Reports.

Information on the “Total” tab is displayed monthly. Also, you won't be able to see the current month here. For example, July.

Kyivstar provides operational information for a fee. Data for the current month can be viewed on the “Calls for the current month” tab, the cost is 1.06 UAH.

However, if you want to see the amounts with which you have replenished your account in the current month, then there is a way out - this is the “Payments” section. Here you can get information from the date of your registration in the system.

Another interesting section worthy of attention is “Services and Promotions”. Here you can connect new services:

• Voice services (anti-caller ID, auto-caller ID, super caller ID, answering machine, call forwarding, set up a stop list);
• Data transfer services (Internet packages, adjusting settings, installing a beacon, connecting a mobile radio);
• Information services;
• Additional services;
• Basic services;
• Messaging services;
• Connect roaming.

It is also convenient that in this section you can independently initiate the suspension of service for your number.

One of interesting sections is “Setting up your phone,” which contains extensive reference information for all occasions.

If you haven’t found your answer and don’t want to call the contact center, then use the “ Feedback" Here is a list of frequently asked questions. You can also use the online assistant or write a question by email. They promise to give an answer within 2 days.

Popular offers (Ukraine)

My Kyivstar is one of the most convenient and popular pages created for a comfortable login to my Kyivstar, “Home Internet” services! The page was created to solve several problems. The service is available at: account.kyivstar.ua here you can:

• Log in to the “My Kyivstar” system with one click;
• Read the short or full instructions for logging into the “My Kyivstar” self-service system;
• Find out the number 24/7 support Kyivstar, for the “Home Internet” service;
• Always up-to-date information!
• Manage your own costs for Home Internet and TV online
• Connect available services, apply for participation in promotions, view reports

How to log into “My Kyivstar”? To enter the user’s personal account “My Kyivstar” you only need a few simple actions:

• Click on the “Login to My Kyivstar” button;
• A page will open where there will be one field for entering your login (this is your account through which you pay for your home Internet);
• Then, click on the “receive password via SMS” button;
• After which, a field for entering a password will appear. The SMS will arrive within 60 seconds. Enter the password you received via SMS;
• That's it, you are already in the Kyivstar subscriber self-service system. Where can you control the Home Internet service?

For greater convenience of subscribers, the page was created in two languages: Ukrainian and Russian. Free app“My Kyivstar” can be downloaded to your smartphone from Google Play, App Store, Windows Phone Store, or use the web version. If any questions arise, subscribers can contact the Zoryany chatbot for help. Facebook Messenger, Viber and Telegram. You get secure access to structured, summarized and detailed information about mobile communications costs and services provided to you.

System advantages:

• All profiles together. Your mobile account and Home Internet and TV services are now in a single profile.
• Cost control. Tariff conditions, remaining minutes, messages and megabytes are available immediately after logging in.
• Service management. Manage already connected services, make new requests and view their status in the application.
• Detailed reports. See your expenses for any period and download reports to your computer or e-mail for free.
• Map of stores. Find the nearest Kyivstar store in any city, check opening hours and list of services in just a few clicks.
• Android widget. Balance of minutes, SMS and megabytes directly on the smartphone screen - keep track without even going into the application.
• Simple web interface, convenient hint system.

Hello everyone! Today’s article will cover the topic “Kyivstar home Internet login”. Problems logging into My Kyivstar? Tech will help you. support, which you can contact by number “460”, which is free for calls from “Kyivstar”, “Dyjus” and “Beeline”, and number “0-800-300-460” for calls from other mobile and landline phones .

You can also follow my instructions below.

The system provides the ability to view the current account, the number of bonuses, change the tariff, temporarily disable the Internet and order additional services.

It would be easier here to receive the password via SMS and write it in the input field. It will arrive within five minutes to the number you specified.

The second method is to log in using your password. Click “Login with a special password” and enter your permanent password. Don't forget about your keyboard layout. There may be a problem with the browser you are using. In this case, log in using a different browser. If you cannot receive SMS, you should contact the operators at the above numbers. The operator will clarify your information and help resolve the problem.

"was waiting unpleasant surprise- instead of the usual “login” and “password” fields, we made a field for entering the contract or mobile number. You enter it and receive an SMS with a login password. But for many, the phone number that is linked to the contract has either been lost or is inaccessible and there is no way to get a password.

In this article we will try to explain as simply as possible how to enter your personal account and what to do if you have lost your phone and there is no way to receive SMS.

Previously the entrance looked like this:

And now like this:

The URL has also been changed. Previously there was my.kyivstar.ua, and now account.kyivstar.ua. But you won't make a mistake with the address because forwarding works.
Pay attention!

If you want to log into “My Kyivstar” as a “ ” subscriber, then you must enter the number personal account, by which you replenish the service. To enter your personal mobile account, enter your mobile number.

We enter the office

So, you entered your personal account number and within a few minutes you receive an SMS with a temporary password by which you will be authorized.

What should you do if you cannot receive SMS?

Of course, contact those. Kyivstar support - call 460 (for Kyivstar subscribers) or 0 800 30 460 (calls within Ukraine are free) and ask the operator to change your phone number, or visit any Kyivstar call center and contact a company specialist.

The user account looks the same as before:

If you have any questions about logging in, write in the comments.

This material serves as a hint for existing subscribers.