Megafon how to find out connected services and options. We find out the available paid services on Megafon by calling the operator. How to find out what paid services are connected to Megafon

Very often, Megafon users lose money from their main mobile account balance. At the same time, the users themselves do not know and do not understand why their money was taken from them and cannot track what they incurred extra costs for mobile services. On this question There is only one answer - find out what services from megafon are connected.

Connected services on a megaphone

If a problem arises with increased costs for mobile communications, during standard use of services, you should immediately find out which options are connected. Perhaps there were some paid offers connected to the number that you did not know about. Or a certain service was once connected, and now it is automatically renewed. Sometimes the Megafon company creates a promotional offer that will be free for a certain period. After this time, the subscriber may forget about the connected promotion, and upon its completion, money will be withdrawn for the service. After all, it had to be turned off. There is no need to panic or be upset, because there are many ways to find out and see what options are assigned to the number and what they charge money for.

Find out about services through requests

One of the simplest ways to find out about connected services is to use queries. Even a small child can use this method. To make a request, dial the desired combination keys, and then follow the instructions that will appear on the phone screen. To view all your subscriptions you need to dial * 505 #. There is another way to find out about subscriptions * 105 * 11 #. After these steps, all the subscriptions that you have will appear on the screen. to this number, and for which they withdraw money. Also opposite them will be codes that allow you to deactivate certain services from the megafon operator.

Find out about services via SMS

To make an SMS request, you need to have a phone with a SIM card that has problems with connected services. To do this, send an SMS to number 5051, indicating the text “info”. This should be followed by a counter SMS from the Megafon operator, which will contain a list of services that are connected and how they can be disabled.

Find out about services through the service guide

For comfortable management and use starter pack Megafon company has developed a service in which all subscribers have a personal account where they can view their subscriptions, manage their account, find out what they were charged for mobile devices, Make changes to your paid and free options and much more.

Registration is very simple and takes only two minutes. Using this service allows subscribers to experience great privileges; through the service guide, you can monitor and manage your SIM card for free. To enter the site, passwords are always updated; to receive it, you should call the number * 105 * 00 # or send an SMS message with the text 00 to the number 1050000. All SMS and calls to the operator are absolutely free. In the “Services” tab on the website you can find out everything about connected subscriptions, as well as cancel them.

Find out about services by calling the operator

An equally simple way, but also more productive, is to call the operator and find out what they are charging for, what paid services connected, and you can also ask any questions. You can call the operator and solve the problem even while standing in a traffic jam. Also, a call to the operator allows you to find out about information that is not in the guide or on the company’s website. When talking with communication consultants, you need to be prepared that the operator will need your passport data and the code word that was specified when you first activated the starter package.

If you decide to call the operator, then you need to dial the number 0500 or 0500559. Next, wait until the manager responds, and then describe the problem. It's better to call weekdays before lunch, then the wait in line will be minimal, and the manager will be able to quickly answer your questions. When you call, you can ask what options are connected to the number, and what the money was withdrawn for, the manager will immediately look at the computer and give an answer. By the way, the operator will immediately be able to name the cost of services.

Today, Beeline and Megafon communications are being united, which means that Beeline subscribers will soon be able to enjoy more favorable tariffs.

If you know why money is withdrawn from your account and what services are included in the SIM card, then you will save your money and nerves, as well as control mobile options. Otherwise, you can always call the operators and find out all your questions.

IN lately increasingly users cellular services are wondering, “Where does the money disappear from my mobile account?” Megafon, like other telephony providers, was no exception. But fortunately, there are several ways to find out what services are connected to Megafon.

“How do paid subscriptions get to my number?”

If you communicate on the phone as usual and don’t particularly use the mobile Internet, and your monthly bills are still growing, it’s worth thinking about what additional options installed on your phone. We will tell you below how to check connected services on Megafon.

The presence of paid services may appear as a result of connecting to a service. You may not be using this content right now, but it is automatically renewed and a certain subscription fee is charged for it.

And also certain functions connected to the number, until some point, could be completely free. But over time, the operator changed the terms of the agreement, and fees began to be charged for them.

How to check the availability of paid services on Megafon?

There are several ways to find out connected paid services on Megafon. Let's look at each option in more detail.

One of the most simple ways to find out about connected services on a Megafon number is to send a USSD command. To check the options connected to the SIM card, dial * 105 * 11 # on the telephone keypad and press the “Call” key.

And also using the USSD command you can make a request to * 505 # - and the call key. In both cases, within a minute your mobile phone should receive a detailed list of options connected to your SIM card. Next to the option name there will be a code that can be used to disable the subscription.

It is also possible to find out connected services on Megafon via message. To do this, send an SMS to system number 5051 with the word “INFO”. After a couple of seconds, you will receive a response message with a list of connected options and deactivation codes for each subscription.

"Service Guide"

is a convenient navigator for all options and mobile add-ons. You can enable the service in your Personal Account. After joining the system, any user can easily track all their expenses, view the remaining traffic limit, minutes and SMS.

The “Service Guide” function allows subscribers to be aware of all promotions, bonus programs. You will be the first to know about new tariff plans and will be able to easily top up your SIM card balance for both yourself and your loved ones.

To register with Service Guide, go to https://moscowsg.megafon.ru/. Next, enter your data in a specific column. To get the login password, dial * 105 * 00 # on the telephone keypad and press the “Call” key.

You can also order a one-time password. To do this, send an SMS with the text “00” to 000105 or click on the button on the “Get code” website.

It’s very easy to find out which paid and free services are connected to your SIM card using the Service Guide. To do this, you just need to go to the “Options and Services” section, where you will be provided with all the information about the subscriptions available on your phone. Next to each subscription there will be digital combination to deactivate it.

As you can see, it's time this service you can find out absolutely any information and disable or enable content without the involvement of third parties, which makes it extremely convenient to use.

If you do not have free access to the Internet and do not know how you can find out the connected services to your mobile phone, you can always ask a call center operator for help. An employee will help you check the availability of paid and free subscriptions on your number, and will also tell you which commands you can use to turn off unnecessary content.

To check the availability of paid services on a SIM card with the help of an operator, call 0500559 or call 0500. In the latter case, you will be taken to the voice menu, where, after a short wait and pressing a certain number, you will be connected to a Megafon employee.

You can ask your online consultant a specific question, how to view the subscriptions connected to the SIM card, or inquire about the company’s promotions and new offers.

But keep in mind that the operator may ask you to provide your passport information. That's why required document It's better to prepare in advance. The employee may also ask you for the code word that you indicated when registering the SIM card.

When all the formalities are over, ask the consultant to list you the options connected to your number. And also ask how much each of them costs. If you do not need any of the subscriptions, you can immediately disable the option.

Most mobile operators may have the problem that you have to pay for a certain service or subscription, although you may not know about their connection. Megafon, like all other operators, is not much different in this regard. The new “cheap” tariff includes services that are not warned about in advance. Often you won’t have to pay for them for the first month, and then payment is made in accordance with the tariff.

Typically, all services have a certain period for testing, which is one month. If you do not disable these functions, money will be debited from your account automatically. Therefore, you may not know what paid services connected.

There are many options for checking connected services, as well as the tariff on Megafon. For example, a “personal account” is at your service, as well as a USSD code, response messages, or 24-hour support.

Checking using USSD

Using the USSD menu called “Service Guide”, you can find out about any connected paid service, as well as what tariff is connected and the start date:

In order to use the service, you must dial the following combination of numbers and characters – *105#.
To go to the required section, you need to select certain keys on the phone screen - “My Account” (number 1) → “Services” (number 4).

Then, it all depends on what specific questions you are interested in:

number 4 - to receive the entire list of current services and options via SMS;
number 2 - to provide the entire list of options that can be disabled;
number 3 - to provide information about all active paid services via SMS.

Using another USSD command, you can also find out about all active options for which a certain amount is withdrawn from the account; you need to dial *505#.

Verification via SMS

You can also send a message containing the word INFO, or INFO to the number 5051. The return SMS will contain information about all connected options for which a fee will be charged.

Checking via the Internet

The most convenient and detailed way to find out about all services and options is in your “Personal Account”:

First, it is important to register here - lk.megafon.ru/login/. The login will be the phone number, and the password will come after dialing the combination *105*00#.

When you enter the program, you will see the following picture: When you select “Services and options,” you will have access to a list of options that you have connected, as well as the tariff on the megaphone. A description of the service and its price will be presented here.

It will also be possible to easily disable a certain option that does not provide any value. Moreover, you can find out which functions were connected previously for your tariff plan.

Also check which ones you have paid subscriptions You can visit the website podpiski.megafon.ru. The procedure is not complicated: Register on the portal and enter the phone number, as well as the password that was sent in the response message. At the very top of the page there will be a link button “Personal Account”, where you can see connected subscriptions.

Check by phone

Maybe this method not so convenient and simple compared to the previous ones, but if, for example, you do not have access to the Internet, then this method will suit you. You need to call 0505. Next, the answering machine will tell you what actions need to be taken to provide this or that information.

Thus, if you press the number 1 during a call, it will be possible to select certain information about your number. Next, after pressing the number 2, all paid services will be announced to you. To disable, you must follow the instructions from the answering machine.

This is all available methods, with which you can find out which active Megfon services you have connected.

In addition to tariff plans and additional functionality mobile operator Megafon offers its customers a variety of paid and free services. Such options are often activated by users themselves, but sometimes it happens that services were activated completely by accident, without the corresponding initiative of the owner telephone number. As a result, funds are systematically debited from the account. How to find out what services are connected to Megafon? After all, no one has the desire to pay for something that does not interest him and is useless. This will be discussed in more detail in our publication.

Why are paid subscriptions activated on my phone?

Have you noticed that your bills have increased significantly recently? mobile communications, although everything is as usual? This is exactly the case when it is important to check whether any additional services. But how can this happen? A typical case: you have activated a free option, but at a certain point in time it becomes paid because the operator has changed the terms of the agreement. Or you decided to use some service, and then due to circumstances you forgot about such a connection, but it is automatically renewed. At the same time, you continue to be charged subscription fee.

Checking which paid services are connected to Megafon

You can check for free which paid options are connected to your Megafon mobile phone in several ways. They are all quite simple and convenient. Let's look at each of them in more detail.

USSD command

This option is distinguished by its simplicity. In order to check which paid services are connected to your SIM card, send a USSD request to *105*11#. In addition, you can send a request to *505#. In both the first and second cases, an SMS message will be sent to your mobile phone with a detailed list of options that are connected to your mobile phone. A special code will be located next to each option in the SMS, using which you can successfully disable such a subscription.

SMS message

You can find out information about which paid subscriptions are on your SIM card by sending an SMS message to short number 5051 with the text "INFO". In just a few seconds you will receive a message in response. It contains a list of options that are connected to your mobile phone, as well as deactivation codes for each such subscription.

Service Guide

Service Guide is another simple way to find out what paid services are connected to Megafon. This functionality is a user-friendly navigator for mobile add-ons and all kinds of options. of this operator. You can enable this service in your personal account on the official Megafon website. After you join this system, you will be able to track your expenses, as well as view the remaining Internet traffic, minutes and SMS that are included in your tariff plan.

In addition, “Service Guide” allows Megafon subscribers to always be aware of all bonus programs and current promotions. Thanks to this functionality, you will be able to be among the first to know what new tariff plans have appeared, and you will also be able to replenish the balance of your mobile phone and other numbers.

You can register in this system on the official Megafon website. To do this, enter your details. The login password can be obtained by dialing the combination *105*00# and “Call”. In addition, you have the opportunity to order a one-time password. What needs to be done for this? Just send an SMS with the text 00 to the short number 000105 and click on “Get code”. After registering in the “Service Guide”, open the “Options and Services” section. Here you will find all the information you are interested in about the options connected to your SIM card, as well as information on how such functionality can be deactivated.

Call Megafon online consultant

If for some reason you do not have active access to the Internet, but it is important to clarify information about paid services connected to your mobile phone as quickly as possible, you can contact Megafon’s online consultant directly. How to do this? Call 0500559 or dial 0500. You will be taken to the voice menu and, after waiting and pressing a certain combination of numbers, you can contact a Megafon employee directly.

Please note: the online consultant may ask you for your passport information or clarify the code word that you specified when registering your SIM card. After all these formalities have been completed, check with the consultant what options are connected to at the moment to your mobile phone. Also, don’t forget to ask which features are paid. And of course, ask to disable those options that you don’t need.

Main conclusions

Price paid options differs quite significantly. Sometimes, when large amounts are involved, it is impossible not to notice the write-off. But often tiny amounts are debited from your balance. In this case, it is not easy to notice expenses. Moreover, not everyone and not always systematically check the balance on Megafon. To avoid this situation, control your expenses from time to time. This way you can fully use the functionality of this mobile operator and avoid unnecessary financial expenses.

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The need to check the list of services for subscribers is not so rare. Here are just some cases where this will be useful:

Communication costs have increased dramatically. In most cases, the reason is paid options. This is especially noticeable when purchasing new SIM card. Often, the operator activates a test period for the service, which quickly ends and a subscription fee is charged. For some reason, sellers do not report this;
Check whether the request to disable or enable options has passed. For example, you activate a service to optimize roaming costs. It is better to check its presence in the active list;
Sometimes some options may not work correctly or not work at all. The reason may also be the presence or absence of certain services. For example, "Ban SMS" conflicts with "". And to organize a conference call, you must have “ “.

I hope we have convinced you of the usefulness of this feature. You can look at the list of connected services once a month as a precaution so that any subscriptions do not spend a lot of money from your account.

In our opinion, the most convenient way. However, you will need Internet access for this. If you have never logged into your personal account, then first you will have to register.

Visit the website https://lk.megafon.ru.
Enter your number in the login field.
To receive the password, dial *105*00# call on your phone.
Enter the received code in the “Password” field.
If desired, change the password to a permanent one in the Settings section.

For owners of smartphones and tablets using mobile internet Megafon, the procedure is slightly different. Just go to the website www.megafon.ru. You do not need to enter your login and password.

Let's return to checking the list of services. Go to the “Services and Options” section. There are two sections: “Mine” and “All available”. First there is a list of free ones, then with subscription fee. You can read them in this section detailed description or turn it off.

Please note that not all paid services may be displayed here. If money disappears from your account and you haven’t found anything paid, go to the section “Expenses, replenishments, details”. On home page section you will see everything for which money was written off, including subscriptions and services that were not included in the previous menu item. Information is displayed for current month. For previous periods You can order details. There, too, all expenses by number will be visible.

Now both services and subscriptions should be displayed in your personal account, but the old link http://moy-m-portal.ru/moi_podpiski still works. It is available only when accessing the Internet from a Megafon SIM card.

Checking for paid options using short commands

We are talking about USSD requests. The method is not so informative and convenient, but if you do not have access to the Internet, it will help out. Several numbers are used for these purposes:

*583# call. You can receive information via SMS or view it on the screen. Additionally, check the cost of the service and disable it if necessary. The list will consist only of paid services;
You can use universal menu *105#- analogous to a personal account on the phone. Select “My Account”, then “Services”. The list of options can be viewed on the screen or received via SMS. Here the information is also only about paid services.

Additional methods

We have listed the main, most convenient and popular options. There are also those that have probably been forgotten even by the operator, but we’ll tell you about them in case they come in handy.

Via SMS. Send text INFO to number 5151. The problem is that you will have to wait a very long time for a response, so we do not recommend using this option.
By phone 0505. You will learn about the balance, connected services, tariff plan conditions and other useful information by number. This is an analogue of the self-service menu for number 0500. Also not the most convenient option.

So, we have told you about all the ways to obtain information on connected options. Which one to choose is up to you.