• Manual update for tricolor tv gs 8300. Tricolor TV - help in updating the software device

    23.10.15, 10:08  Tricolor    6

    Tricolor 8300 M, N and DRS 8300 modules are one of the most common display devices satellite TV channels. As with any equipment that uses software, the satellite receiver needs to be updated. This is done to improve quality and correct errors.

    05/14/2015 the last one appeared on at the moment, firmware for 8300 series modules which includes:

    • GS 8300 n
    • GS 8300 m
    • DRS 8300

    It is for these digital satellite receivers A manual for updating the firmware is presented.

    Before updating the software

    Firmware dated May 14, 2015 will be installed if the receiver properties display next versions Software and modules:

    • For GS 8300 M and GS 8300 N these are 2.364 and 0.8.53
    • For DRS 8300 these are 1.2.364 and 0.8.53

    They can be viewed by pressing “Menu” on the remote control and going to the “Status” tab

    When changing the firmware using a PC, keep in mind that the software is updated first, and then the receiver module.

    Update via satellite connection

    1. Unplug the receiver.
    2. Go to the Tricolor TV info channel (button 0 on the remote control)
    3. After a few seconds, a message will appear informing you that an update is required. software
    4. Click the “Yes” button
    5. Service messages will appear on the screen. Under no circumstances turn off the equipment while the process is in progress, otherwise the receiver may fail.
    6. Time until complete installation new software will take about 5 minutes.
    7. Having completed necessary actions, the receiver will automatically reboot and you will need to configure it again.

    Update via computer

    If for some reason you are unable to update via satellite broadcast, we suggest you try changing the firmware to a newer one using a flash drive and a personal computer.

    What you need to prepare before upgrading

    • PC – personal computer
    • SD card
    • RS-232 cable
    • Download the firmware dated May 14, 2015 from the official website, it is located at http://gs.ru/support/manuals-and-software/gs-8300/20150327_GS8300X_hw0427_hw0437_DRS8300_hw0449_coderes_RS232_1_2_424.rar

    Receiver firmware via computer (8300 M, N and DRS 8300)

    1. Turn off the computer and receiver from the network
    2. Use an RS-232 cable to connect the receiver and system unit computer
    3. Download the GS Burner program to your PC (http://general-satellite.ru/production/Setup.exe) and install it.
    4. Unzip the firmware files. Launch the GS Burner program and open the file 20150327_GS8300X_hw0427_hw0437_DRS8300_hw0449_coderes_RS
    5. Click the Upload button
    6. Turn on the receiver

    The front panel of the receiver will display the update progress. Do not under any circumstances disconnect one of the devices from the network. This may cause inoperability satellite equipment. When completed, the receiver will automatically reboot, after which you need to configure it again.

    Preparing an SD card for updating module software

    After making sure that the software version is correct, take an SD card (recommended class 6, the ones tested are Kingston and Transcend) Insert it into the receiver. A prompt will appear on the screen to format the flash drive. We agree by clicking the “YES” button

    We insert the formatted card into the computer and copy the update.otm file to it

    Receiver module software update

    1. Turn off the set-top box
    2. Insert the flash drive with the recorded otm file into the switched off receiver
    3. We turn on the receiver and wait. It will start in a minute automatic update module. The update stages will be displayed on the display, there will be 6 of them.
    4. When all module update stages for GS 8300 n, GS 8300 m and DRS 8300 are completed (100%), remove the SD card and reboot the receiver

    Today, the software market is quite extensive and offers users more and more new opportunities to increase the performance of your equipment. Tricolor TV also provides its customers with the opportunity to update the software for free receiving devices via satellite. The update is available for the GS-8300, GS-8300N and GS-8300M modules. The creation of new software is designed to improve technology satellite television from Tricolor and is focused on improving the performance of receivers.

    Software update features

    All Tricolor customers using GS-8300, GS-8300N and GS-8300M receivers can update the software at any convenient time.

    First, check what software is currently installed on your receiving equipment. Tricolor TV users who missed previous opportunities update the software of their receivers and use outdated versions, will not be able to independently update them to the latest version via satellite. If, after checking, you are convinced that your module and GS-8300 receiver have outdated software versions, then in order to update them, you can contact a specialist at the Tricolor TV customer service center.

    If you haven’t missed updates before, then you can carry out this simple operation yourself. To do this, just download updated version Software on the provider's website.

    Information about the upcoming update is constantly published on the official website of Tricolor TV. In order to keep abreast of news in the field of software for your receiver, the company recommends viewing them from time to time. Also, user instructions for updating the GS-8300 are available for free viewing on the website.

    Please note that during the update process it is strictly forbidden to unplug your equipment! If the receiver's power is somehow interrupted, your device may be damaged and become faulty.

    How to update the software?

    In order to carry out the update process via satellite, you should carefully read the information contained in the instructions provided on the website. Updating your module will not take much time and can be done by absolutely anyone, including those who are not familiar with technology. But only if you strictly follow the instructions from the operator. Thus, you must perform the following algorithm of actions.

    Step 1: Reboot your receiver.

    Step 2: Find information channel from Tricolor TV in the list of TV programs and stop there.

    Step 3: You will see a pop-up window on your screen containing a notification prompting you to update.

    Step 4. You must select “Yes”, after which the software update will begin.

    Step 5. During the process, several notifications will appear on the screen with information about the update status. Most often this only lasts a few minutes.

    Step 6. Once the process is complete, your receiver will reboot and start working again. Done, you can use the device as before.

    Benefits of the new software

    Updated programs can improve the security of your receiver and make its operation more stable. You can enjoy watching your favorite TV channels from your Tricolor TV package with great convenience.

    For subscribers who have GS-8300, GS-8300N and GS-8300M receivers, an updated functional interface"Cinema" options. Also, you can easily block a channel that is unnecessary for you or your children, use the redesigned “Status” menu, or change system settings your receiver, thereby improving its performance and signal reception efficiency.

    Additional information

    If you encounter any difficulties during the update process, you need to call the company's technical support service or call a technician to your home in case of a serious malfunction.

    Often users encounter the fact that after performing the above steps, the receiver stops responding to the remote control remote control. In order to fix this, you should find and click on the “Standby” button, and then confirm the software update. Next, you may have to wait for some time, about which you will be warned by a notification.

    To make sure that the software version has changed to a newer one, you need to go to the receiver status and look at the specified version of the module and receiver. After this, the process will be finally completed and you will be able to use your equipment.

    Files for Tricolor clients to carry out the process themselves can be found on the company’s website.

    

    For correct operation Equipment requires periodic software updates. This need arises primarily from continuous operation providers to improve the quality of service and improve the quality of the received signal. Thus, at the end of 2016, the Tricolor TV company announced the release of updated software for the GS-8300N receiver, version 1.2.460. If your firmware remains the same, you should update it. We will try to understand in detail how to update the Tricolor TV GS-8300N software, and also warn you against making common mistakes.

    Software replacement methods

    Software updates can be done in three ways:

    • from satellite;
    • from a computer;
    • from SD storage.

    All manipulations, as well as the installation files themselves, are publicly available. There is no need to carry out any complex processes, which means that any user who has at least once configured and updated the software of any electronic device. The manufacturer strongly recommends not to panic and follow the instructions.

    The firmware should be completed without interruption in the operation of the receiver, especially with regard to the power supply.

    Otherwise, the receiver can only be disposed of, since most often interrupted loading becomes fatal for the equipment.

    How to download software via satellite

    The new firmware was launched by the provider at the end of October 2016. The easiest way to install it is by automatically updating via satellite. This will require a number of simple manipulations:


    In some cases, subscribers are unable to receive installation files from the satellite, then reflash digital receiver you will have to manually, using a computer installer program from the company, or using a blank SD card.

    Update via computer

    Before starting work you will need download the flash driver from the official website"GS-Burner", only it is compatible with receiver models such as GS-8300, GS-8300M, GS-8300N. The program already has embedded files with extensions.upgAnd.otm, they will need to be installed.

    1. First you need to connect the equipment to your computer. To do this, you need to turn off the receiver, connect an RS-232 cable to it and to the PC, and then turn it on again.
    2. Launch “GS-Burner” and click “Open File”, after specifying the path to the software files.
    3. Specify the COM port to which the receiver was connected, and then click the “Upload” button.

    The receiver should turn on the yellow indicator, signaling that the firmware is being installed successfully.

    Using the drive

    As mentioned earlier, the firmware can also be installed using an SD card. Will be required blank memory card, although in any case the receiver will format it.

    1. You need to insert the card into the receiver slot, after which the formatting process should start.
    2. After it is completed, you need to turn off the receiver and remove the drive.
    3. The update.otm software file must be transferred to the card using a computer.
    4. The device can be placed back into the set-top box slot, and after turning on the equipment, the update will automatically begin.
    5. Upon completion of the manipulations, a reboot will be initiated.
    6. In the main menu, you need to make date and time settings, as old data will be deleted.
    7. The final step should be to search for channels and save the results.

    Conclusion

    The proposed algorithm of actions is suitable for working with equipment from the Tricolor TV GS 8300/8300M/8300N line. Difficulties with self-installation software should not appear. If you do not interrupt processes, do not disconnect the set-top box from the network, and do not do anything prohibited by the instructions, the result should be positive. If something goes wrong, it is better to call the number technical support and describe your actions in detail. If attempts to correct the situation are unsuccessful, the best option there will be an appeal to service center.

    November 08, 2012 from Eutelsat satellite W4, new software will be launched for receivers of the GS-8300, GS-8300M, GS-8300N models and the Blatann module included in it, aimed at improving and improving the operation of this receiving equipment. Viewers of Tricolor TV will be able to update the receiver and module software at any time from November 8 to November 22, 2012. All Tricolor TV subscribers who own the GS-8300, GS-8300M and GS-8300N models will be able to update the receiver software. Before updating, you must check the software versions of the receiver and module (“ Menu" => Status"). Make sure your receiver software version is 1.1.97 and your module version is 0.8.27. ATTENTION! Subscribers who missed previous update and still using older software versions (1.0.157 and earlier) will not be able to update their receiving equipment via satellite! If your receiver and module have older versions of software installed, to update you need to contact an authorized Tricolor TV dealer or the nearest service center. You can also update yourself by downloading the new version of the software from the link http://www.gs.ru/soft/2012_09_14_GS8300x_hw27_1_1_170.rar After the update is completed, the receiver software version should change to 1.1.170. The module version should change to 0.8.32.
    New software will be downloaded from the air. ATTENTION! Under no circumstances turn off the power to the receiver until the procedure is completed! Otherwise, the receiver may fail!

    To update the receiver and module software, you must perform the following steps:

    1. Unplug the receiver's power cord from the outlet, and then plug the receiver back in.
    2. Switch to the Information channel "Tricolor TV".
    3. After a few seconds, the following message will appear on the screen indicating the need to update the receiver software:

    When of this message press the "OK" button on the remote control.

    If you want to delay the update process, select "No" from the message on the screen. You will be prompted to update the software again the next time you turn on the receiver. You will be able to install new software at any time convenient for you in the period from November 8 to November 22, 2012.

    4. After agreeing to the update, service messages about the process of updating the receiver software will begin to appear on the screen. The type of messages is shown below. The software update takes about five minutes.

    5. Once the software update is complete, the receiver will reboot and turn on.

    Attention! If after rebooting the receiver stops responding to remote control commands, identify your remote control by pressing the “STANDBY” button on it. .

    6. A warning will appear indicating that the module software needs to be updated.

    7. After some time, the module software update will begin automatically. A service message about the module software update process will be displayed on the screen. The type of message is shown below. Updating the module software takes about five minutes.
    Attention! During the software update, do not turn off the power to the receiver! Otherwise, the receiver may fail!

    8. When the module software update stops, go to the receiver status and make sure that the receiver software version has changed from the one before the update to 1.1.170, and the module version to 0.8.32.

    9. This completes the software update for the receiver and module. The receiver is ready for further operation.

    You can watch a training video about updating the software on the training TV channel “Teleinstructor” and in the “Video Instructions” section on our website (http://new.tricolor.tv/abonents/broadcasting).

    Description new version BY:

    New software is designed to increase the level of security receiving equipment and ensure the stability of its operation, as well as make it usable when watching TV channel packages and using additional services"Tricolor TV" is more convenient.

    New functionality has been added to the software in the interface of the Tricolor TV Cinemas package. Some buttons have received additional features, for example, pressing the Red button brings up a description of the selected film, Green - options for sorting the list of films (alphabetically, by genre, by upcoming shows, by newness in the schedule), Yellow - a list of films for which the timer was set, Blue - a list films that will be available for viewing the next time the repertoire is updated. Also in the new version of the software, it is possible to display the interface of the “Tricolor TV Cinemas” package when you click on the “Order a movie” or “SplitFile” button when watching/listening to any television or radio channel, and not only, as was previously the case, when watching the TV channel "TV.Poisk".

    For the convenience of subscribers, the “Status” menu has been redesigned. After the update, the subscriber will have two options for displaying information:

    Brief (contains the most frequently used data, including information about the ID number) - displayed when you go to the “Status” menu item;

    Advanced (contains all information about the receiver) - called by pressing the Red button (“F1” or “i”) on the remote control while in the “Status” menu.

    The system for blocking TV channels has been improved. Since all receivers have a default factory PIN code of “0000”, in order to increase the reliability and security of blocking a particular TV channel, it is now necessary to change this PIN code to any other one. This can still be done from the menu " Parent code» your receiver.

    Frequently asked questions:

    Question: Why do I need to update the software?

    Answer: The new version of the software for the GS-8300, GS-8300M and GS-8300N receivers implements new, more user-friendly interface services "Tricolor TV Cinemas", the system for blocking viewing of TV channels has been improved, the "Status" menu has been redesigned, and changes have been made to system settings receiver, which increases the stability of its operation.

    Question: After a software update, channel blocking is only possible ifPIN-code is not equal to “0000”. Why?

    Answer: The new version of the software has improved the system for blocking TV channels. Since all receivers have a default factory PIN code of “0000”, in order to increase the reliability and security of blocking a particular TV channel, it is now necessary to change this PIN code to any other one. This can be done in your receiver's Parental Code menu.

    Question: Why information window“Status” began to look different? Where did some of the items that were there before go?

    Answer: For the convenience of subscribers, the “Status” menu has been redesigned. Now you have two options for displaying information: short (contains the most frequently used data, including information about the ID number) and extended (contains all information about the receiver). For example, items such as “Hardware version”, “Module firmware” and Database version” can only be seen in the extended version of the window, which can be called up by pressing the Red button (“F1” or “i”) on the remote control while in the "Status" menu.

    Question: What should I do if, after updating the software, I lost the ability to change TV and/or radio channels in the list?

    Question: What should I do if, after updating the software, “Tricolor TV Cinemas” disappeared from the list of television and/or radio channels?

    Answer: Implemented in software new interface package “Cinema halls “Tricolor TV”. It provides the opportunity to see a list of all films broadcast on 24 “Screens” in a single list, read the description and set a timer for viewing, or switch and start watching a film that is already showing on one of the “Screens”. In this case, the service can be accessed by pressing the “Order a movie” or “Splitfile” button on the remote control of your receiving equipment, depending on its model (link “How to set up the package “Tricolor TV Cinemas” after updating”? http://new.tricolor .tv/help/spravochnic/telesmotrenie/cinema). At the same time, the TV channels “Screen 1” - “Screen “24” will not be displayed in general list TV channels.

    Question: Why have the functional buttons changed in the interface of the Tricolor TV Cinemas package?

    Answer: The new version of the software has implemented additional features service "Cinema Halls Tricolor TV". Now, by pressing the Red button, you can read the description of the selected movie, Green - select one of possible options sorting the list of films (alphabetically, by genre, by upcoming shows, by newness in the schedule), Yellow - to see the list of films for which the timer was set, Blue - to see the list of films that will be available for viewing the next time the repertoire of the "Cinema Halls" package is updated "Tricolor TV". Also in the new version of the software, it is possible to display the interface of the “Tricolor TV Cinemas” package when you click on the “Order a movie” or “SplitFile” button when watching/listening to any television or radio channel, and not only, as was previously the case, when watching the TV channel "TV.Poisk".

    Another software update has begun for Tricolor TV receivers, this time for the GS 8300, GS 8300M, GS 9300N models. And as always, not everyone is lucky enough to successfully flash the firmware from satellite. Model range The GS 8300x is the most difficult in the firmware process among the entire range of Tricolor receivers, and following all stages of the update, if you have undertaken to do this yourself, is very important.

    GS 8300, is flashed in two stages, first the main software is uploaded via RS-232, then the DRE module itself is loaded using a memory card. The main purpose of a software update is to change the version of the code in the module, which will help get rid of pirates in lately flooded the market with receivers with broken firmware.

    Instructions for updating GS 8300/M/N

    To flash the firmware, we will need either a working USB-COM adapter, an SDHC memory card of 2 GB or more, a PC or laptop on which we need to install the flasher, the latest version of the firmware files of the main software and module. Latest version Firmware, flash driver, and other software can always be downloaded on our blog on the “” page.

    The downloaded archive contains two firmware files, the file with the extension upg is the main firmware, the file with the extension otm is the software for the module.

    The first thing you need to do is prepare a memory card, any CDHC memory card of at least class 6 will do, this is a recommendation from GS itself, although I have always used class 4 and no problems. We insert a blank CD card into the receiver slot, turn on the power, a prompt will appear on the screen to format the card, click “yes”, after formatting, turn off the power to the receiver, remove the memory card and write the update.otm firmware file to it.

    After we have a memory card with a recorded firmware file for the module, we can proceed to flashing the firmware of the receiver itself. It is stitched through COM port. To do this, we connect the disconnected receiver and the computer under Windows control null modem cable. But before that, you need to install the flash driver on your computer, download it. Please note that for the GS-8300/M/N models, you need your own flasher; a flasher from the DRE or DRS models will not work. After installing the flash driver, the computer needs to be rebooted.

    Next, launch the “GS Burner” flasher using the desktop shortcut that appeared after installation. The program interface will open. Click the “Open File” button and indicate to the program the path to the firmware file with the extension upg. Next, press the “Upload” button and turn on the receiver’s power. If everything was done correctly, the firmware process will begin, the progress of the firmware is displayed in the flasher program window and on the front panel of the receiver. You must wait until the firmware is completed and under no circumstances turn off the power to the receiver or pull out the null modem cable!

    When the firmware is finished, “Complited” will appear in the “GS Burner” window and the receiver will reboot. After this, “GS Burner” can be closed, and the receiver can be turned off or channels scanned.

    Now you need to flash the module. To do this, insert a pre-prepared memory card with firmware into the receiver that is turned off. Next, turn on the receiver's power and wait for the firmware process to begin, it occurs in 6 stages, all steps are displayed on the TV screen. After completing all steps, remove the memory card and reboot the receiver.

    In order to make sure successful firmware and what is installed current version Software, press the “No. ID” button on the remote control, a status window will appear indicating the version of the main software and module.