Paid content megaphone. MegaFon – Prohibition of paid content short numbers

Clients of cellular companies, including Megafon, often fall for paid subscriptions and various paid services that are activated by random actions of the subscriber. These paid subscriptions are completely useless for many customers and waste a lot of money. Fraudsters try to trick the subscriber into calling a short number or sending a paid message.

To warn its customers against wasting money, Megafon created a service that prohibits paid entertainment services and called it “Stop content” Megafon.

There are many fraudulent resources on the world wide web that can impose and connect a subscriber to a paid subscription. In this case, the person will not even guess about it. Therefore, when using a smartphone, you need to be careful and not press unnecessary buttons. You can become a participant in paid content completely by accident.

This service is recommended for elderly people and children, who often fall for scammers. However, despite the ban on paid subscriptions, you can get caught connecting paid services. This will be possible if the service " Mood" Let's consider the order of operation useful service“Stop content” on Megafon, and how it can be controlled.

Mobile paid subscriptions can be activated using a special USSD commands, as well as by sending a message to a short paid number. The cost of such subscriptions can reach large amounts. In addition, young children can access adult content. Therefore, access to such numbers must be blocked, which will protect children from unwanted information and yourself from unnecessary expenses.

The new “Stop Content” service carries out prohibited actions for sending messages, USSD commands and calls to paid numbers. Useful services, which subscribers need, do not suffer from this service, since the ban applies only to paid numbers and short commands. You will continue to use online payments, work in mobile banking, make calls to operator service and others free calls from the series " 8-800 ».

The disadvantage in this matter is: the Megafon Stop Content service is valid only in the region where the SIM card is registered ( home region). However, this does not prevent the service from becoming good option restrictions on paid access to entertainment. The positive thing is that there is no subscription fee and costs for connecting the service.

Methods for connecting “Stop Content”

A positive factor is the ability to connect to the service without leaving the apartment, that is, remotely. To do this, you need to type a certain combination of characters on your smartphone: * 526 # and a call button. After a short period of time (a few seconds), the service is activated.

You will receive a confirmation on your smartphone text message about what this service connected successfully and that access to paid short numbers is blocked. The negative point is that the USSD team is working to disable the service not throughout the country. In other words, after sending a command to connect the service, you will see a redirection to interactive menu, in which there is no command to connect the service in question.

In such regions, the Stop content Megafon +how service can be activated in other ways, for example, using the “Personal Account”. You can access it using the appropriate mobile application from Megafon, as well as by accessing the operator’s official website through a browser on a computer.

Application for mobile devices can be installed from the Play Store. To authorize, you will need the phone number and password that was given to you when registering in your “Personal Account”. If you have not registered in it yet, then you should go through this simple procedure.

After authorization and logging into your “Personal Account”, you should go to the “options and services” tab. On this page you need to go to the “all available” tab, where a list of services available for connection on your account will be presented. For the convenience of subscribers, these services are divided into groups by category - calls, Internet, messages, etc.

The service we are considering is located in the “other services” group. At the bottom of the page there is a link to the Stop Content service. After clicking on it, you need to click on the “Connect” link, which will activate the ban on paid content on the mobile operator. You will be notified of this by text message. After this, paid subscriptions will become impossible for you, even accidental press a fraudulent button will not produce a paid subscription.

Other ways to get rid of paid content

Megafon service bans paid content short numbers is not the only option for prohibiting paid subscriptions. Another reliable method of protecting yourself from intrusive services from providers is to open an auxiliary content account. If available, the mobile operator is not allowed to write off funds for paid services from the client’s main account.

Therefore, you just need to maintain this account without money, and no paid services will be connected. You can open such an account by personally contacting Megafon’s customer departments, of which there are sufficient quantities.

Features of Stop Content

The ban on paid subscriptions for this service does not apply to the following services:

Payment for car parking using the application using USSD commands and SMS messages.
Short voice messages, own services of the Megafon operator using USSD commands, text messages.
Calls to toll free numbers from the series " 8-800 » are not blocked and remain accessible.
The service does not block purchases in social networks by using Pay By Click.
If any paid subscriptions are already connected, they will not be disconnected.

Methods to disable the service

If you ever want to use paid entertainment services, then it will be enough to disable the previously activated “Stop Content” service. This procedure is as simple as connecting it. You can disable the service in the following ways:

USSD command using symbols request * 526 # and call button;
Using the functionality " Personal account" - go to the tab " services and options", then " my", and further " stop content» — « disable».

After these steps, a message will be sent to your number confirming the deactivation of this service. After that, you can use paid entertainment, services and various subscriptions from Internet providers.

Often from operator subscribers cellular communication Megafon has received complaints related to the debiting of funds from the phone balance for subscriptions to various services. For example, daily weather forecasts or horoscopes. In this case, the subscriber may not even suspect that he is connected to this or that service.

Activation of such dubious services can be carried out automatically when a subscriber calls or sends an SMS in response to intrusive messages from the operator or scammers using this opportunity. This article will help you learn how to prevent write-offs cash from a mobile account for this type of service.

Possibility of connecting various paid services by sending SMS messages or calls to short numbers is provided to each subscriber by default immediately after activating the SIM card. Since money for using such services is initially debited from the main balance, it is extremely difficult to discover that this is payment for access to Megafon content services, and not expenses for usual communication services. Especially if you don't look at the details. In order not to spend extra funds for communication, it is recommended to regularly check the list of services provided, and even better, deactivate unnecessary subscriptions.

How to disable the “Stop Content” service

In order to prevent charges for various provider services and completely abandon the possibility of connecting them, you should establish a ban on paid content short numbers on Megafon. For this there is a special free service"Stop content." At the same time, it is currently possible to enable a ban on access to paid content in several ways:

Through your personal account on the official website - lk.megafon.ru. After registering and logging in with your own username and password, enable the “Stop Content” option by finding it in the list of services available for connection.
Dial a USSD request of the form *105*801# from your mobile phone and press the call key.
Send a request to *526#, which performs a similar function.
Send an empty SMS to number 0500914.
Contact the cellular company's support service by calling 0500. After the operator answers, ask him to activate this service. Be prepared, if necessary, to provide the passport details of the person to whom the SIM card is registered.
Activate the service by contacting any Megafon salon. You must have your passport with you.

Users of the Megafon network often have to deal with the problem of intrusive calls, SMS messages and subscriptions, due to which funds are lost from their mobile account. To protect its subscribers from scammers and unnecessary expenses, the operator has come up with a function to ban short numbers on the network.

Description of the service

Megafon users often receive various requests and SMS messages from unknown subscribers, for answers to which money is charged from the account.

To protect yourself and your family from unexpected expenses, you need to use Megafon’s “Ban on short numbers” service: the service blocks various calls, requests, subscriptions and messages to pay phones.

Access to short numbers provided by the operator itself is not blocked: the user will be able to make calls and write SMS to megaphone short numbers or to service phones.

When connecting, it is important to note the features of this service:

Connecting, using and deactivating the option is free: subscribers will not have to make one-time or multiple payments, so you can connect and deactivate it multiple times and at any time.
Regardless of tariff plan subscribers can use the ban on paid non-operator options.
Persons connecting this service should remember that beyond home network and it is not provided in roaming mode.
If the subscriber using this feature needs paid content, then the user can find out about its connection and cost on the official website of Megafon.

“Stop content” is especially necessary to connect to the devices of children and the elderly, because most often they are the main victims of scammers.

After studying the properties and conditions of the function, the question remains: how to enable the ban on paid services on short numbers for your device? In this task, the company's developers provide a choice of five options for connecting the function:

via request. Perhaps the most in an accessible way is a USSD request. To purchase this function, enter the command “* 105 * 801 #” in the mobile dialing window and make a call - after this action to your the phone will come response about successful activation of the service. There is also an additional command "*526#. ", which allows you to activate the service;
via the Megafon website. With free access to the Internet, the most the best option the option will be connected through the “Personal Account” on the operator’s website. To do this, you should register and log in to megafon.ru. After that, in the “Personal Account” go to the sections “Options and Services” → “ Additional options» →»Other» → «Short numbers». On this page you can enable the “Stop Content” function and manage it. When connecting, the subscriber's subscriptions are not reset;
via message. To activate of this service You can use SMS to phone number 0500914. The message body must be empty. If all conditions are met, the service will be purchased, and a response message will be sent to your phone;
through a call to the operator. If all of the above methods do not work, then you can call the support service on mobile 0500 and ask to block sending SMS, subscriptions and calls to Megafon. To do this, you will need your passport and SIM card details.

Employees of the operator’s communication stores can also help activate the service: you must have a passport and SIM card with you.

In the event that the subscriber again needs to maintain contact with paid subscribers, you should disable this option. You can do this in the following ways:

The most common and easiest way is to use your personal account. You can enter it by logging in to the official Megafon website and disable the service in the appropriate section;
for people who do not have the Internet at hand, it is possible to delete the service using their phone: from your device you need to perform the USSD request “* 526 * 0 #. ";
the service can be disabled by sending SMS. To do this, you need to send a message with the text “2” to mobile 0500914;
it is also possible to call the operator with a request to disable the option: he will need your passport data and the secret word sent to your mobile phone;
If there are specialized Megafon stores nearby, and you want to get rid of the ban on sending SMS, requests and calls to paid phones, then the store employees will easily disable this service at your request.

If all steps are performed correctly, an SMS will be sent to your phone to disable this function.

Now you know how to disable short numbers on Megafon and protect yourself and your loved ones.

In this article we will consider a topic that is relevant and useful to everyone who uses cellular communications - content services. This issue has been raised more than once in the media and on forums. Many subscribers have lost their funds due to fraudulent actions of content providers or their own carelessness. Below we will tell you why funds are written off and how to protect yourself and your loved ones from it.

Many have encountered large debits from their phone account, although no calls were made anywhere. The operator said that the money went to content providers. Many people heard this definition for the first time from an operator.

Content providers are a company or individual that is the copyright holder of any content, for example, media elements (pictures, photographs, sound recordings, ringtones, video streams and video recordings). He sells his content or the rights to use it to cellular subscribers independently, or through an operator, aggregator or service provider.

Simply put, this is the one who sells (or imposes) music, pictures and games on you.

The scheme of work is as follows: a large content provider (aggregator) rents short numbers from the operator, then distributes them to smaller content providers through affiliate programs. They, in turn, provide services. Everyone in this chain receives their own reward. This is beneficial for everyone, so there was little control until recently. Operators, by covering up scammers, incurred the wrath of the public and lost subscribers.

At the legislative level, such activities are regulated by the Communications Law. Since May 2014, it has introduced additions regarding content services. Users in mandatory must be informed about the cost of services before writing off and give their consent to this. True, there are loopholes here too.

In what ways can you connect content?

There are several options to help connect content:

SMS to a short number;
USSD request;
Voice call to a paid number;
Subscribe from the site.

Everyone has encountered the first options. A message comes to your phone from a short number asking you to play a game, win a million, or receive a melody or picture. There are also less popular ways: offers to get acquainted or to view a compromising photo. All you have to do is send a reply SMS, debits will begin, and the number of messages sent to your phone will increase. First of all, you need to be more careful. Do not send any SMS to short numbers. No one will give you a million.

If you are interested in the offer, but you don’t know how much it costs, then you can check the cost on the operator’s website https://moscow.megafon.ru/options/services/other/content/uslugi_operatora_s_kontent-prova/. You can also complain about the activities of scammers there. Illegal activities will be stopped and the number will be removed from circulation. The service provider himself will be fined.

The last option is more insidious. Content services are hidden on websites. This could be a fee for using a resource, more often for watching a video. Just click on play, and the money is already debited every day. By latest amendments According to the Communications Law, the service provider is obliged to warn about the cost. He warns: in gray letters on a black background small print at the bottom of the screen. There are also those who send SMS. In this case, modem users suffer more. They often simply don't notice the alert. Here you need to understand that a serious site that values its reputation will not do this. The more dubious the resource and the lower the quality of the video, the more likely it is to get a subscription..

Click on banners too bad idea. Often this leads to a transition to the site, where a subscription to the content is issued. Such banners look like small flashing advertisements with information that you have received a message or other similar information.

Currently, content providers are required to charge only with the explicit consent of the subscriber. In this regard, you may receive SMS with codes to confirm payment. If you receive this, do not enter it anywhere and do not tell others. This is also a common type of deception that thrives on social networks. Its essence is that a scammer gains your trust and then asks you to dictate a code from an SMS. After that he buys virtual currency, paying for it with money from your account.

Checking for subscriptions

If you still haven’t saved yourself and the money disappears from your account, then the first thing you need to do is check the availability of connected content services.

Do not trust online information that offers verification using a USSD command or similar methods. On at the moment this is not relevant. The only way to check is through your personal account. First of all, you can order details there, where you can see what you are paying for. Secondly, in the services section you can see everything that is connected. There you can remove everything unnecessary. As an option, call the call center at 0500. This will be justified if you don’t have the Internet at hand.

Stop content service

After money, energy and time have been spent, you want to protect yourself from such a misfortune forever.

There is such a way - connecting to the “stop content” service. Its essence is that USSD commands, SMS and voice services entertainment services a block is placed. You won't be able to connect anything even if you want to. Attempts to issue subscriptions by sites will also be blocked. To connect, dial *526# call. With the same request it is disabled. The service is free for all subscribers.

The option does not apply to the following services:

Managing Megafon services using USSD requests, short numbers and voice services. The exception is the “Mood” service. Her messages are also blocked by “Stop content”;
Payment for parking through the application using USSD commands and SMS to four-digit numbers;
Calls to 8800 numbers are not blocked.

As you can see, you don’t have to be afraid that the ability to check your balance or make a payment will disappear.

Content personal account

A very unpopular service. Only 6% of subscribers use it. The operator does not promote it, and information on it is not easy to find on the Internet. Its introduction is associated with amendments to the law on communications, according to which the operator is required to provide a content-based personal account.

Its essence is that entertainment services and subscriptions are paid from it. If there is no money there, the service will not be activated. There is no negative balance.

You can connect a content personal account only upon application at the operator’s office. There is no single method of self-service. There is no charge for this.

Below is a list of control commands:

View balance - *393*1#;
Transfer funds between accounts *393*2#;
Find out the number for replenishment *393*3#.

This method is suitable for those who use short numbers, but want to keep the write-offs under control.

Conclusion

For preventive purposes, the “Stop Content” service is recommended for all subscribers, especially children and the elderly. This is not difficult to do, but the savings will be noticeable.

For more advanced users - a content personal account.

In any case, be careful. Do not respond to SMS from short numbers and do not visit dubious sites. You should also avoid suspicious banners on the Internet.

As a consumer of the cellular communication services of the Megafon operator, it is likely that you have encountered a situation where money “disappears” from your account... You begin to figure it out and in the printout you see the line “Access to content”, and next to it a certain amount debited from your personal account.

What is “Access to content” on Megafon?

This name “hides” one of the types of additional (paid) subscriptions that mobile operator provides its subscribers with:

entertaining (jokes, horoscopes),
educational news,
weather forecast,
others sent to your cell phone informational SMS messages.

How does such a line appear in the transcript of your account, on the basis of which a certain amount is debited from it, if you remember for sure that you did not order any “ additional services»?

Activating a subscription on Megafon

There are some possible ways, both legal and illegal appearance of subscriptions:

Sending an SMS message to a short number (this possibility is indicated in the list of features of your tariff). You will be debited the same amount of money if you subscribe to a daily or weekly subscription newsletter;
A certain USSD command sent from your phone will also confirm your desire to receive paid additional service;
If you rushed to find out about the “incomprehensible” short number and called it, you automatically “incurred” the cost of the additional service;
On a certain website on the Internet they entered their telephone number, and then pressed the confirmation key, perhaps not fully understanding the situation;
WITH mobile phone went online (to a paid Web resource);
An unfamiliar game (or application) that you downloaded may also be the “culprit” of unwitting connection to the subscription or “Access to content”.

The listed and some other methods will make you the owner of a Megafon subscription.

This operator has a profile resource podpiski.megafon.ru. On it you can find out what subscription you have, how (if necessary) to disable the subscription on Megafon (the “Banning sending entertainment SMS” or “Stop content” service), the cost of sending SMS to short numbers and some other useful details about provision of services by Megafon to its clients.

Connecting/disconnecting subscriptions

The connection is made by accessing the Service Guide system or sending a specific (for your region) USSD command *105#. Receive a notification SMS message from the operator.

It is better to disconnect through Subscriber service, from which you will also receive a corresponding SMS (“Access to VP services is allowed”). The “Mobile Price” service or a special directory will familiarize you with the cost of content provider services: you will have a real choice with really active use.

How to fix the situation with “excessive spending”

If you feel a noticeable expense of money from your account, and you see on the website podpiski.megafon.ru that you are the owner of a service you don’t need “ Mobile subscriptions", another similar service. How to disable paid subscriptions on Megafon?

Photo: Your personal account interface for working with subscriptions

Call from the megafon number to support the operator by phone for individuals- 0500, for legal entities - 8-800-550-0555

The free “Stop Content” command will allow you to block all kinds of contacts of your number and content providers who officially offer, and sometimes quietly impose their services using voice calls, USSD requests, subscriptions, and sending SMS messages. This way, you can protect yourself and your loved ones from unnecessary expenses that may occur when calling a short (paid) number.

You should be wary of scammers who “work for content providers” and, indicating one amount for an SMS message, withdraw another (larger) amount from your account. In this case, use the command to disable the Stop Content subscription. About managing this service, read additional materials on the pages of our website or on the website of the Megafon operator.

You can complain about fraudulent activities of content providers using the form feedback(on the official Megafon website), which is an effective way to understand your specific situation and correct it.

In any case: be especially careful when entering your phone number on any Internet site, as well as when installing various applications and games.

Watch this short video on how to quickly disable all subscriptions from your number.

It is worth clarifying the availability of services when connecting to certain tariffs when purchasing it.