Why don’t I receive SMS messages on my phone from banks, services, friends and how to fix it. Application notifications are not received

💡 If Android does not send SMS and you do not receive notifications about a new message, then using your smartphone becomes inconvenient. You should look for the cause of the failure in the operation of the SIM card, the phone itself and its firmware. First things first.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Problems receiving SMS on Android

The first tip if any problems occur is to reboot the device. If, after restarting Android, messages still do not arrive, check the SMS center settings.

1. Open the Messages app on Android.
2. Click on the button in the form of three dots to bring up the menu. Select "Settings".
3. In the “SIM card settings”, “Advanced” or “SMS” (the name depends on the phone manufacturer) section, look at the number service center for SMS. Each operator has its own, you need to find out which number yours provides.

In the SMS settings, you can also enable if messages arrive without sound, or select another service.

There is an option that . It all depends on the settings of your SMS message filter.

A third-party service for receiving/sending SMS can be downloaded from Play Market. Sometimes third-party services, on the contrary, cause problems. If you installed an application for working with SMS, uninstall it and try using the built-in service.

Also, check the status and update the SMSC. To perform this operation, the phone must be rooted and you need to:

1. Open your dialer app.
2. Dial *#*#4636#*#*.
3. In the testing menu, go to the “Phone Information” section.
4. Find "SMSC" and click "Update".

If everything is in order with the settings, then pay attention to the state of the phone’s memory and the operation of the SIM card. If the memory is full, new messages may not be saved on your phone. To fix the problem, just remove the unnecessary dialogs. In addition, you should check the blacklist.

If on Android Pay If you do not receive a one-time SMS password, make sure that you are using the phone number you provided to the bank. Then try requesting your password again.
There are times when the SMS arrives an hour or more late. It no longer depends on you or your phone.

If messages do not come only from specific subscribers, then there is a high probability that they are simply blocked in the settings. Depending on the smartphone manufacturer, the names of the items may differ.

1. Open the Phone app.
2. Go to settings.
3. See which phones have been added to the “Blocking numbers” section.

If all else fails, call your mobile operator. Perhaps the mistake is on their side, and they are now in the process of eliminating it. In some cases, it may be necessary to replace the SIM card while maintaining the old number, but this issue must be resolved at the provider’s office.

When you can't send SMS on Android

We will not consider reasons such as a lack of funds on the balance or an incorrectly dialed number - they can be dealt with without additional instructions.

If Android is not sending messages, the first thing you should do is restart your device and then check your SMS center settings. Make sure the number is correct, or try installing another SMS service - for example, Handcent Next SMS.

The message “Message not sent” appears

You can also try wiping data and clearing the cache of the built-in SMS/MMS service.

1. Open settings, go to the "Applications" section.
2. On the "All" tab, find the "SMS/MMS" application.
3. Click "Erase data" and then click "Clear cache".

One of the most frequently asked questions, which occurs among phone users: “Why don’t I receive SMS on my phone?” It’s difficult to say right away why this happens, because there can be several reasons, starting with incorrect message settings and ending with hardware failure. In today’s article we will talk about the most popular problems due to which SMS messages stop coming to the phone, and we will also look at solutions possible problems.

Memory full

The first and most common reason why SMS does not arrive on your phone is that the internal memory of the device is full. And although modern gadgets have sufficient memory, sooner or later it fills up and messages simply stop arriving. This problem is especially common on older phone models and modern ultra-budget ones.

Many people are sure that if they connect a memory card to the device, the problem will disappear, but this is not so. Messages are never used external drives and are saved only in the phone memory. Fixing the problem is actually quite simple - you need to clean internal memory from everything excess garbage. You can do this yourself by deleting all old unnecessary messages, call logs and applications installed on the internal memory. But it's best to use some special application for deeper cleaning, such as SD-Maid or CCleaner Mobile.

Incorrect settings

Next reason why SMS don’t arrive on my phone - incorrect settings or reset message settings. As a rule, when you connect a SIM card to the phone, all parameters for messages are set immediately, but it also happens that they “fly off” as a result of a software glitch or due to the user’s fault. Determining the problem can sometimes be very difficult, because few people even think about the fact that settings can be reset. This is perhaps one of the most insidious reasons why SMS messages do not arrive on your phone.

What to do about this problem? Here is the procedure. First you need to go to the operator’s website cellular communication, who owns the SIM card. Now you should find the SMS center number on the website. As a rule, such information is given only in personal account user, so you will have to register. When the coveted number is received, it will need to be entered into the phone. To do this, you need to go to the SMS application and open its settings. There should be an item “SMS center”. You need to go into it and enter the number in the appropriate field.

Airplane mode

One more known cause, why SMS do not arrive on the phone - airplane mode is on. Many users like to use it to be in silence for a while, without any calls, etc. Unfortunately, disable this mode after a certain time, most people forget, which is why they continue to receive no calls, no messages, or other notifications.

Fortunately, the problem is easy to fix - all you need to do is turn off airplane mode. This can be done either from the phone settings, or through the status bar, or through the shutdown menu, which appears when you hold down the power button.

SIM card or tray

Often the problem why SMS messages do not arrive on the phone is the SIM card or its tray. Yes, this also happens, and, alas, the reasons for SIM card failure often remain unknown. One option is a manufacturing defect.

In addition to the SIM card itself, the tray for it may also fail. The contacts in the connector often break off, oxidize due to moisture, or simply fail due to burnout or the same defect.

The problem with a faulty SIM card can only be solved by replacing the card itself. As for the tray, there are several options. If we are talking about oxidation of contacts, then they can always be cleaned with a cotton swab and soda. If one of the contacts is broken or the tray is faulty, then only replacing it with a new one will help.

The Android operating system pleases its users a large number useful applications, fast internet and the opportunity to always be aware of the latest events.

But sometimes even this one modern system a failure occurs, and the phone for some time ceases to cope with its basic functions - receiving and sending SMS messages. Most often, HTC and Samsung brands are guilty of this. At the bottom of the page, in the comments, you can find different options solutions to problems from users.

What to do if you stop receiving SMS messages on Android?

The most important thing is not to panic and not to scold operating system what is the light on? Remember - all problems can be solved. Depending on the severity of the problem, there are several solutions:

1. Reboot your phone (turn it off for a few minutes, then turn it on again). Perhaps he simply had an “overload” from prolonged active use. If this is the only problem, after turning it on it will start working at full capacity.
2. Make sure that the problem is with the phone and not with the mobile operator. Sometimes there are network failures and SMS messages all subscribers stop receiving mobile operator. Call the support service and find out if there are any at the moment some kind of work. Perhaps the problems will be fixed soon.
3. Check the message archive on your smartphone. If Samsung's incoming SMS have accumulated too many and are full, it simply has nowhere to save the next one. incoming message, and he stops taking them. Delete unnecessary messages and make room for new ones.

If all the previous troubleshooting methods did not help, then the problem is more complex and you need to move on to decisive methods.

Before doing this, save all your contacts, telephone numbers and another important information, which is available in your gadget. Otherwise, all data will be lost, maybe even irretrievably.

• Reset your phone to factory settings, in other words “ ” it. As a result, your device will be “clean”, the same as it was immediately after purchase. And if there were problems with the operating system before, after this radical measure they will disappear.

In the event that even after resetting the settings, SMS still does not arrive on the Android phone, do it yourself this problem not solved. There is only one way out - to reflash the device, that is, install the operating system again. This should occupy knowledgeable person, so it’s better to give your smartphone to a service center.

It happens that Samsung does not receive SMS from short service numbers - from an operator or a bank. What is the reason?

If SMS from Sberbank does not arrive on Android

Most often, the problem here is precisely in the bank’s notification distribution system. SMS about receipt or withdrawal of funds from bank card may arrive a few days later. There is a solution:

• Check if the Mobile Bank service is activated
• Contact Sberbank technical support

Although in lately appeared large number various instant messengers, complete refusal of SMS messages is not yet possible. And they are quite popular. However, SMS messages do not always reach the subscriber. What this might be connected with and what to do in this case is in our article.

Changing a non-working SIM card

Or rather, the card itself may be working, but not completely. The fact is that at a certain point in time, a SIM card, especially if you have been using it for a long time, may fail.

But the point is that you can make incoming and outgoing calls, but SMS messages no longer arrive. In this case, it is recommended to change the SIM card to a new one. Fortunately, it's free, and the process takes a few minutes. The main thing is to go to the nearest office of the telecom operator, not forgetting to take your passport with you - for identification.

Checking your phone settings

In the settings of your device, you must make sure that the specified data is correct. Yes, it is very important to know SMS number-center for your operator. If it is different on your phone from what the operator tells you or from what you saw on the operator’s website, it must be replaced with the current one. Moreover, even if the number is correct, it is still recommended to delete it and write it down again.

You can find out the SMS center number from your telecom operator by calling hotline, and on the official website of the company.

Clearing the device memory

It's no secret that in push-button phones, as a rule, there is a limit on the number of SMS messages, not necessarily incoming, but even outgoing. If the memory is completely full, you will not see the incoming SMS message.

What to do? Of course, you need to clear your memory by deleting unnecessary messages. After this there should be no problems with message delivery.

Removing third-party applications

Often the problem is related to installation additional applications. You've probably heard about the applications that are needed to receive/send SMS messages? In some cases, during installation they may conflict with the software built into the smartphone, and then messages will not arrive.

What should I do? Removing such an application should help.

What’s interesting: if you don’t have such an application installed, but you don’t receive SMS, then install third party application for SMS messages may solve the problem. Install one of popular applications and see if the messages start coming.

Removing the virus

IN modern smartphones Viruses have been around for a long time. Often they don’t reveal themselves in any way, so you won’t immediately understand that the problem is in a malicious file. Install an antivirus, update the databases and scan the system for malicious files.

We look at the black list

Almost all smartphones support the function. In this case, not only calls, but also SMS messages will not be received from it. You need to go to the blacklist on your phone and make sure that the number is not included in it. If you see him there, .

Reboot the device

If the problem is hidden in a failure software, then a simple one can help. Reboot and look at the result.

Resetting the settings

If all else fails, then as a last resort you can try resetting the settings (the so-called). This function allows you to return the device to initial settings, but all data will be deleted. Therefore, before resetting the settings, you need to save all the necessary information.

You can ask your questions about the article using comments.

Mobile phones, as a rule, perform their basic functions properly. But their owners sometimes have problems with this too. Problems may occur when receiving or sending SMS. Based on this, let’s consider 2 questions: “why aren’t SMS messages coming to my phone?” and “why aren’t SMS sent?”

At the bottom of the article you will find information that will help you understand the topic. They are designed for Android users, but can be useful to everyone.

Information applies to the following categories:

Popular mobile phone manufacturers:

• Samsung Group (Samsung);
• Huawei Technologies (Huawei/Uavei);
• LG Electronics (LG);
• Lenovo Group Limited (Lenovo);
• ZTE (ZTE);
• Apple(Apple);
• Nokia (Nokia);
• Sony Corporation (Sony);
• Xiaomi (Xiaomi).

Popular mobile operating systems:

• Android;
• Windows 10 Mobile;

There are several mobile operators:

• Megaphone;
• Tele2;
• Iota;
• Beeline et al.

Each of them has its own characteristics. We ask you to take them into account when reading the article.

Sending messages

The process of sending a message can be divided into two stages:

1. Sending SMS from a mobile device to the operator’s server.
2. Sending from the server to the subscriber's number.

If in the first case the failures may be on your side, and you can fix them, then in the second you will have to wait until the service provider sorts out their problems.

Problem sending message

Before we understand the issue, let's find out whether the problem is with the phone or the SIM card. To do this, let's do a simple test: take out the SIM card and insert it into another phone. If the SMS is still not sent, then the problem is with the SIM card. If everything is successfully delivered, then rest assured: the problem is in the mobile device.

The most simple reasons, through which messages are not sent, can rightfully be considered a lack of funds on the balance, an incorrect subscriber number and a lack of memory for SMS. You can deal with them yourself. Let's look at other options in order of ease of fixing them.

1. Turn on and off
   The simplest thing you can do. If it doesn't help, we move on.
2. Blacklist
   SMS is not sent to specific number? Check, maybe the whole point is that the subscriber is blacklisted. To do this, go to settings, select system applications, phone, blacklist.
3. Invalid SMS center number
   We make the transitions as above, but in system applications we select messages, advanced settings, and SMS center number. We indicate the number. You can view it on your website mobile operator. Please note that it is different for each region.
4. Third Party Application
   Install another application to send/receive messages and try again. Didn't help? Let's move on.
5. Data link
   In messages select GSM; Some phone models have CS and PS, we need CS.
6. SMS service
   You may have disabled the SMS receiving service. To solve this problem, check the list of connected services. Here you should refer to the website of your mobile operator.
7. Delivery period
   Checking the advanced message settings. We set a maximum delivery period.
8. Virus
   The problem may be a virus. Go to the app store and install an antivirus. Or check for built-in.
9. Reset settings
   If all else fails, try resetting your phone. If the phone crashed and they were somehow changed, this will return them to their original form.
10. 
    There is nothing we can do here. Try taking it to a repair shop. If your phone is old, it’s a good idea to go and buy a newer model.
11. Problems from the other subscriber (black list, SIM card malfunction, message service disabled)
    Report possible problems the recipient, let him check for failures on his side. The easiest way is to send him a link to our article.
12. Nothing helped
    In this case, all that remains is to contact your cellular operator and try to solve the problem with them.

Problem receiving SMS

To begin with, you should not panic: the message may simply take a long time due to technical work or problems with the server. This is temporary, the operator will fix everything soon.