Forge an email from VKontakte support. How to write to VK technical support - free support service
Even the smallest social networks have a large staff of specialists who can solve almost any problem that arises at any time. What can we say about the giants from the series or VKontakte, whose staff probably amounts to tens of thousands of people...
Despite the fact that such Internet projects are as easy as possible to use, some project participants still have problems related to the site. Moreover, these are often difficulties that can be solved in just a few seconds. For example, a person may not know how to change their date of birth. It is for questions like these that it is usually created. technical service support.
If we talk about VK, then, as far as we know, the social network uses large number agents to whom you can ask any question regarding the project. However, some people ask support tricky questions that are remotely related to the site and support agents, however, still answer, sometimes even with humor.
Very often this question arises - is it possible to call VKontakte technical support? No, you can't do that. Of course, such a huge structure has an official phone number, but you won’t be able to solve the problem with it - all questions must be asked only through the online form.
How to ask a question to VKontakte support service?
Will open new page, where you can see the most frequently asked questions. Just above there is a search bar where you can enter your question.
We ask any question, for example, “the page was blocked.”
A “None of these options apply” button appears at the bottom of the dialog box. Click on it, a sign will appear indicating the waiting time for an answer, after which you need to click on the “Ask a question” button. On the newly opened page you can tell us about your problem in more detail. When finished, click “Submit” and wait for a response from the agent.
As you can see, there is nothing complicated about this. We, in turn, advise you to look for answers to your questions regarding , in the vastness of the RuNet, since with a 99% probability the answer has already been voiced more than once. In addition, you put less strain on your support team.
Well, if you have any questions for us, ask them in this thread, we will try to answer them.
Let's figure it out How can I contact VKontakte technical support?. Is there a phone number you can call or an opportunity to write your question?
How to write to technical support on VKontakte
A large database of answers to the most popular questions has already been compiled especially for you. How can I watch it?
Let's go to our page. Open the menu and click “Help”.
If you have not received an answer to your question, then you can write directly to technical support so that a specialist can help you. To do this, follow the link:
https://vk.com/support?act=new
You need to fill out the form. Write a title and description for your question. If necessary, attach a photo (see) or document (see). Then click on the "Submit" button.
You will then be notified of the approximate time when you will receive a response. Lately, technical support is very busy, so they take a very long time to get in touch. If you are happy with this, click on the “Ask a question” button.
How to call VK technical support by phone
Many users are trying to find contact number, where you could contact specialists. But unfortunately, it simply doesn't exist.
All user questions are resolved exclusively upon request through the form on the site.
Video tutorial: how to contact VKontakte technical support
Conclusion
But don't be upset. Our website contains answers to all the questions you may have. Just use the search, or look for instructions in the appropriate section.
Questions?
In this article we solve the problem of communication with VKontakte technical support, as well as how to write correctly in order to receive a satisfactory response from the administration. Read more in the article.
Hi all!
In this article I will show you how to write to VK technical support, as well as how to properly communicate with the contact administration; your request or wish will be approved in 9 out of 10 cases).
There are many reasons for contacting the VKontakte administration.
With all this, the new contact design is not easy to understand, and sometimes you need to act instantly!
I wrote letters to contact administrators more than once, and almost always received the answer I needed.
More about everything below.
I show you step by step how to write to the VKontakte administration
The first thing I want to note is that if a person spams, that is, sends out advertisements to buy something, join his community, sends out materials for adults, offers votes for free.
In such cases, you usually don’t have to write to the VKontakte administration.
Just click “complain” and indicate the reason.
As a rule, for such major offenses, VK admins ban scammers almost instantly (usually 15 minutes is enough).
In cases where there are a lot of advertisements in the community (no more than 3 advertisements per week are allowed), violence, pornography, ethnic hatred are promoted, or there are a lot of such pictures, photos or posts on the account page, often clicking on the “complain” button may not produce results .
In such cases, you either need a lot of people to complain (press a button), or write to the VKontakte administration.
How to write to admins in a new contact?
1. On the right top corner, next to your avatar, click on the triangle.
2.Then, select “help.” 
3. On the page that opens, write in the search for questions, you will be offered many similar questions and answers to the one you asked. You go down. Look for the inscription “None of these options are suitable”
After this, you can ask the VKontakte administration a question.
If you did everything correctly, this sign should pop up. 
4. Click “ask a question” accordingly
The downside of this method is that you have to wait for a response for a long time.
I'll tell you more approximate time, which is shown, you can multiply by 3.
On average you have to wait 3 days for a response.
Plus, from a letter to the administration in contact, your letter will definitely be considered and a response will be given.
How to correctly write a complaint or request to the VKontakte administration
I had many letters to VK support.
Almost always I received the answer I needed from them).
The most notable case was when my community was blocked for changing the topic).
Well, as it were, I had nothing to catch in my subject area, and the one I changed to was in first place in the search for a contact.
Every day the group grew by 300 - 500 subscribers due to arrivals from search.
Apparently not everyone liked it).
Someone knocked on VK admins, the public was blocked).
Unblocked it in a week.
How did I do this?
Wrote in tech. VKontakte support, they say, what happened?
Well, everything is as it should be, hello... I'm the admin... blah... blah... please tell me...
They responded by changing the topic.
I am writing in the next letter.
Sorry asshole, I didn’t know, they say this won’t happen again, I’ll delete all non-thematic posts.
The answer is, like, don’t do this again, the public has been unblocked, let’s quickly change its name and delete the shitty posts
In fact, that community was 3 years old, the last year it was not active at all, there were about 100k subscribers.
I didn’t need it, so I sold it a week later, fortunately there was a crowd of people willing).
- Guys, you need to communicate with the VKontakte administration extremely politely.
Well, pretend that you didn’t know the rules, turn on the fool - Write legibly, not a jumble of words. A clear question means a faster answer.
- No need to ask the same question more than once! Wrote, wait for a response.
Of course, if you use a parser, send spam en masse to user groups or walls, polite communication is unlikely to help you; after all, these are the worst offenders for contact).
For everything else it will help, verified).
It was an article on the topic: how to write to the VKontakte administration.
If you have any questions, I will be happy to answer.
And that's all I have for today,
Bye everyone!
For many users, the VKontakte social network is more than just a web page. For some it may be a job, for others a repository of photographs or documents, for others the main means of communication, and so on. Accordingly, for such users an unexpected problem in their work can become a real stress social network(for example, photos do not load, problems arise various errors and so on), which, among other things, may drag on for some time. The VKontakte network support service is always ready to assist the user with any questions. You can contact her directly from your page, which will be discussed below.
How to write to VKontakte support service
If your page on the VKontakte social network is not blocked, then contacting the support service is very easy. Each user has the opportunity to contact VKontakte specialists directly from their page; to do this, they need to click on their avatar in the upper right corner of the page and select “Help”.
After this, a page will open that can answer most of the user’s questions about the operation of the VKontakte social network. Check out our FAQ database to find a solution to your problem.
Please note: Questions and answers are conveniently grouped into categories. It is also possible to switch to full list questions or try to find the answer to your question through search.
If you can't solve your problem using basic questions and answers, you can contact support representatives. To do this, go from the browser where you are authorized on VKontakte to the following link: https://vk.com/support?act=new.
The Contact Support page will open. Here you need to give brief description problems in the top window, and below describe in detail what the problem is. If necessary, you can attach a document or photographs to the message sent to the VKontakte support service.
When all fields are filled in, click “Submit”, after which a window will appear in which the approximate response time will be written. If you are satisfied with it and you want to know the answer to your question, click “Ask a Question”.
Once you submit your question, it can always be returned to from the Help section of your page. If you remember any details about your question, you can go to an already published question that is under consideration and add a message to it, as well as attach a photo or document.
Please note: If you were waiting for a response from a support specialist, but during this time you managed to solve your problem yourself, do not forget to go to the submitted question and write that it is no longer relevant or click “Delete question”.
How to call VKontakte support using the hotline number
Many users are accustomed to the fact that almost any organization can be contacted via telephone by calling it. But in the case of the social network VKontakte, this is irrelevant.
On the Internet you can easily find the VKontakte phone number, but not the support service, but the main office of the company, where you should contact commercial offers or according to others important issues. As such a phone hotline There is no support service, and the only method for regular user social network to get an answer to your question is to write to VKontakte using the method discussed above.
It is very good if the material is given step by step instructions our reader will never need this site.
In principle, VK has a powerful and extensive system of automatic questions and answers, so you really don’t have to write to the administrator on VK often.
Thus, in the memory of the site’s author, there was a case of unauthorized publication of a private home video without the knowledge or permission of the author of these lines. To put it simply, the attackers simply posted a private video online, which they had to contact the administration on VK to delete.
As a result, the prohibited video was deleted, and an appeal to technical support on VK had its effect. Which clearly demonstrates that writing to administrators is possible, and sometimes even necessary.
How to contact technical support website VKontakte, we will talk in this article-instructions.
How to write to an administrator on VK: step-by-step instructions
1. First of all, we will have to enter personal account by entering your secret login and password.
We get to the VK Help page:
Finding the answer yourself will be faster than waiting several days or hours for a response from VK administrators.
Who knows, maybe your question is not so rare, but the answer to it already exists. Then the administrator will not have to write anything in VK.
In case your problem can be solved ONLY through administrators, then...
4. Open any help point. For example, the top item is “ My page has been blocked!"(or any other item).
Find 2 buttons under the solution: “This solves my problem” and “ This doesn't solve my problem." You need to choose SECOND:
5. Here select the last one - the bottom item " I still have questions»
6. Opens information window « Approximate waiting time", where we are told that the administrators are very busy and busy, and that we will have to wait for a response.
This is fine. Look at the waiting time - will it suit you? If yes, click the " Ask a question".
- Title (top empty field)
- Text of the appeal for the administration (large text field).
In addition, to solve the problem, it will be useful to provide links to the pages of the VKontakte website on which problems or questions arose. It also wouldn't hurt to indicate:
- the essence of the problem or question (for example: “Photos are not loading, an Error message pops up”);
- time or date the problem was discovered (for example: “We tried to upload photos yesterday and today - the problem does not go away”);
- what exactly do you want to receive from VK technical support (for example: “Help me upload a photo to my page” and links to photos or attached photos via the “Attach” option).
8. Upon completion of the formation of your message, when the text of the appeal is ready, click “Send”. We are waiting for a response from the administration of the VK site.
Actually consider everything possible problems and questions within the framework of this step-by-step instructions are impossible.
Each user of a social network may have their own private questions and problems regarding working with the site system. However, this article on the site will teach our readers how to make any requests or look for ready-made answers to their questions and difficulties.
The message form page is opened through special scripts that become available only after a search ready-made solutions and in case of failure to find answers to requests.
Additionally, I would like to note that the response from VKontakte technical support may not come immediately. This is natural, considering how many requests the administration receives on VK daily and hourly.
If you need to wait, the VKontakte system reports this openly, and the user sees a message like:
« Unfortunately, the answer to your question may take 15 hours...." or something like that. In any case, a message correctly composed and sent to technical support will definitely receive a response!
Wait for it, and don't hesitate to ask for help. VKontakte employs ordinary people who will definitely help you solve your problem.