Status: "Printer is disabled." How to turn on the device? A few simple tips. Why doesn't the printer print if it is connected to a computer?

How to connect a printer to a computer

There are only two ways to connect the printer to a computer:

Local.
This method involves connecting the printer to a computer via Wi-Fi or USB. In this case, the connection occurs using the driver included with the purchased printer. The driver can also be downloaded from the Internet. As a rule, connecting in this way eliminates any problems with the connected printer, unlike the second method.
Network.
With this method, the printer can be connected to a computer locally and, thanks to the shared access provided, it also becomes possible to connect to other computers local network or the print server for this printer. It is very easy to make a network printer: just connect it to a computer or print server using Wi-Fi, USB or Lan and open access to all users of this network.

Situations often arise when there are fewer printers in an office or home than there are computers on a given network, and when printing documents, additional printer settings are required so that it can print over the network.

An example of the most common situation. There is a printer to which one computer is connected, and printing is required from another over the network. In such cases, there are several options for connecting the printer to a second computer. The simplest ones are the following:

Connect a network printer using a computer

Sometimes, in order for two computers to work with a printer over a network at the same time, additional settings are necessary (if the “No access” error occurs during setup of a network printer).

Method No. 1

Initially, you should find out the name of the computer (to which the printer is connected). To do this, you need to right-click on the “My Computer” icon. In this menu, select the “Properties” checkbox and in it – a tab called “Computer name”. In Windows7 software, this tab will be the last one in the list of “Properties” marks. You can also get to this menu in another way - by going to the control panel menu, find the “System” icon (“System Properties”).

Having found out the name of the computer we need, we can move on to another computer. In it, click on the “START” button, or you can simply open one of the folders. Next, in the address line (folder address) that appears at the top, you must enter \\computer name. Example: if the computer name is “printserver”, then you need to enter “\\printserver” in the line. After these manipulations, press ENTER. Thus we find ourselves in remote computer and we can see all the network resources available to it. These include a printer that can be installed by simply clicking on it.

If the printer does not appear in the list of available network resources, then you need to open access for it. To do this, go to the computer to which the printer is connected. In it we go to “START”, then selecting the “Printers” tab and in this window that appears we should right-click on the printer that we need. In this menu window, select “Properties”, then find the “Access” tab. In this tab, you need to check the box next to “Open” general access" Thus, this printer will appear in the list of network resources.

Method number 2

You need to go to the control panel and select the “devices and printers” folder from the proposed menu. Then click “Add a printer” (or in other versions “Add a printer”). In the New Device Installation Wizard window that appears, you need to click the “Next” button, then selecting “Connect to a printer” or “Browse printers on the network”, confirming your choice by clicking the “Next” button. A new window that appears will offer a list of devices on the network, where you will need to find the printer you need and confirm its selection by clicking the “Next” button. The process will be completed by the operating system without your further participation.

Note

There are cases (if computers on a network with different versions Windows), when during installation you may need a driver for the printer. Such a driver can be taken from the disk that came with the printer, or downloaded from the Internet - from the website of the manufacturer of this printer.

If the printer is connected directly to the network using its own network interface or via a print server, it is easier to connect such a device using the installation wizard, which, as a rule, comes with the printer (MFP) in the form of a CD.

If it is not possible to use such a disk, then you should use another method. To do this, go to the “Add Printer Wizard” following the instructions in Method 2. Here you should select the “ Local printer" and then - "Create a new port." In this menu, select “Standard TCP/IP port”. The “Add Printer Wizard” will appear on the screen. In the “Printer name/IP address” field, you must enter the IP address of the printer, which is specified in the instructions and settings of the printer itself. Having completed all the steps correctly, the process can be completed with a few clicks of the “Next” button in the windows that appear.

Some printing devices require additional settings, which includes TCP/IP port settings.

Ability to use office equipment everyone needs it today. Printers have long ceased to be equipment only for the office. Today they are used everywhere. In this article we will look at the question of how to turn on the printer and analyze the most common reasons, for which it may not start.

Before starting work, it is always advisable to first read the operating instructions for the device. If you don't have one, don't worry. The operating principle of most printer models is similar.

Troubleshooting

The printer is turned on by pressing the ON button. If the printer does not turn on after pressing this button, most likely it is simply unplugged. If the printer is turned off, you can turn it on by plugging the power cord on the side or back into an electrical outlet.
To print from a computer, you will also need to connect a printer to it using a different cable. Most modern printers connect to a computer using a standard USB cable. Previously, printer manufacturers always supplied all the cables necessary for connection complete with the device itself. However, many cheaper models are now sold without a USB connection cable.
You can check the operating status of the printer by going to Start - Control Panel - View devices and printers from your computer. In some cases, you may see the printer status as Disabled. Read below on how to enable it in such a situation.

Turn on the printer

First, try simply turning the printer off and on again.
Check that the USB cable is securely connected or try plugging the cable into another USB port on the computer.
If the above steps do not work, you will have to reinstall the device drivers. As a rule, they come complete with a printer special disk. However, for most models it is not a problem to download drivers from the Internet.
If the status shows Paused, you will need to right-click the printer icon and select Resume Printing to get the printer back online.
Problems with the printer may also be due to incorrect installation cartridge. If you are using the printer for the first time, before you start printing, make sure you have installed all cartridges correctly and removed all protective films from them. If the printer was previously working, but suddenly stopped, one of the cartridges may have run out of ink, as evidenced by fading of the printed pages. A clear example of a cartridge being used up is when the printer prints blank pages.

Nowadays, many services offer the service of refilling old cartridges. When you use such a service, you do so at your own risk. Many printers experience various system failures after refilling cartridges, which can ultimately lead to failure.

It doesn't matter which printing device you use, even the most sophisticated and expensive printer one day, instead of a result, may give you a message that the device is disabled.

What will we talk about:

Causes of the problem

What does the "Disabled" status mean? In fact, the system “sees” the device, but in reality it just sits on the nightstand. If the computer writes that the printer is disabled, you need to figure out what caused the device to malfunction.

There are several most common reasons:

The device is not connected to a computer or electrical network;
Uncontrolled operation mode is enabled;
The cartridges are dirty or the ink has run out;
Problems with the print service;
Problems with the driver.

How to turn on an HP printer with the status "Disabled"? The first step is to perform the simplest and, one might say, banal action: disconnect the device from the power source for a few seconds, then connect it again.

Majority modern models equipped with an automatic diagnostic system (during the “debriefing” process, the light indicator on the panel will blink). After the analysis, the printer will return to operating condition and the light diode will light continuously.

If this action does not help solve the problem and the computer still says “printer is disabled,” check whether the USB cable is connected.

Important! Does the LED constantly blink when you turn on the printer? This may indicate that the cartridge is low on ink, just replace it. The cause of the failure may also be contamination of the surface; to fix the problem, wipe it with a clean cloth and restart the computer along with the printer.

How do I activate a device that has a disabled status?

Most often, the cause of such a failure is software problems or incorrect settings. Before you deal with the question: how to “make” the printer work again, check its condition and the specified parameters.

Devices and Printers

Through the control panel, go to the “Devices and Printers” section, find the “frozen” device and check if it is connected to the computer. In the “Device Status” window, in the “Printer” category, uncheck the boxes next to the lines “Paused printing” and “ Offline mode work." Sometimes it is necessary to “clean up” the print queue.

It happens that the device itself is working properly, but the print service is not functioning correctly. In this case, use the services.msc command to get into the services directory. The command must be entered in the “Run” console (to call it, use the Win+R combination), find there the required service(“Print Manager”), stop it by pressing Stop. After this, disconnect the device from the power source for one minute, go back to the service and activate the HP printer.

Driver problems

Often the computer writes that the device is disabled if there are problems with the drivers (outdated, damaged important files, malfunction, etc.).

There is only one way to fix this: completely remove all drivers from the PC, to do this, use the “Device Manager” section. If they are “visible” in the section installed programs, removal is best done from the “Programs and Features” section. Next, download the most latest drivers, you can find them on the official website of the HP manufacturer and install them on your computer.

You can solve this problem even easier and faster. Outdated driver can be updated to latest version by using special program Driver Booster.

Utility fixers

HP printer says "Offline"? Install a special one on your PC software, which will automatically troubleshoot the device. To fix minor malfunctions, a program is suitable - Fix utilities it Center, but for full diagnostics and solutions to various problems with any device, use HP Print and Scan Doctor.

Fix it Center utility program

We hope our tips will help you quickly deal with the problem yourself, without calling a specialist. Save not only time, but also money. However, in most cases, troubleshooting requires special knowledge and skills. You can check for yourself whether the machine has jammed the paper, whether the cartridge is installed correctly, remove dirt or foreign objects, got into the printer.

Hello. I have Windows 8 64 and Windows XP - two operating systems. HP Photosmart 8153 printer. Everything was fine, but one day Windows 8 started telling me that the printer was disabled. Moreover, the driver is installed, the system sees the printer, uses it by default, but it is “disabled”. On XP everything is fine. I tried everything I could and everything they suggested. knowledgeable people, - I can’t do anything. Please tell me how to turn on the printer. I really don't want to reinstall the OS. Vladimir.

SMARTRONIX
Vladimir-2

I have the same story. HP Windows system, HP Deskjet 5400 printer. Worked fine, although last time with a heavy load. I wanted to print, but the printer was silent. The power indicator blinks and does not respond to pressing. In “printers and faxes” it says “ready”, you click “HP Solution Center” - the device is “disabled”. The dispatcher does not have a printer listed in his equipment. I rebooted the computer, updated the driver, turned off the printer's power - all to no avail. As time goes by, the cartridge may dry out. Can anyone recommend anything else?
Mashenka

I have the same problem, exactly the same, the power indicator is on and blinking. The laptop says the printer is disabled, although the device sees it there, installed by default. And the worst thing is that I bought another printer, the same garbage, the power button is on, blinking gives an error, insert the cartridge into the printer itself, and the laptop says the printer is turned off or there is a document in the queue that cannot be printed. Today I went to buy another used printer, again the same garbage. The printer is disabled. And it all started when I started updating Windows. Horriblesssssssss, simply. Maybe someone else will suggest how to fix it so that the printer works. Or is it all about the laptop and the program? Thanks for your help and your answer.

Good afternoon!. Surely many organizations use a centralized print server, and this is correct, since everything is convenient to manage from one place, and if any problems arise, they are also localized. Representatives contacted me today technical support, with this question. In one of their branches printing stopped and in the management console the printer status was " Offline". A lot of jobs have accumulated in the print queue. About half of all those on the server turned out to be such printers. Let me show you how I got out of this situation without rebooting the print server.

What does the printer disabled status mean?

See what a paradox, in the "Print Management" console the printer disabled even though it is enabled in fact, since it responds, it has a web interface and is accessible via the Ping command. It’s a funny situation: everything seems to be accessible over the network, but users can’t print. If you see the status “Disconnected” or in the English version “Offline”, then do not rush to get upset, everything can be fixed, I will give below detailed algorithm steps to help you get your printer back into working order. This is what it looks like live.

On what printers have I seen this glitch?

Xerox
Ricoh
Epson
Kyocera

How to turn on a printer with the status "offline"

The diagnostic algorithm boils down to the following points:

Firstly, if you find that the printer is unavailable in the print management console, then first check the network accessibility, for example, through the web interface or ping. If your device responds, then move on to the second point
As they say, seven troubles, one reset, try restarting your printer, unplug the power cord from it for 20 seconds and plug it back in. The device will boot in a minute (I already described everything in detail in the article when I wasn’t printing, don’t be lazy to read). Then we check its status on the server. If it doesn’t help, then try the next method.
There is a long-known problem with printing devices and it is related to the SNMP protocol. operating system Windows 7 and higher, automatically tries to poll network printer By SNMP protocol, this is done in order to determine whether there are problems with the printing device or not. All modern printers have this functionality, and if your print server for some reason was unable to receive a response from your printer, it will give it the Offlie status in the management console, although it will be available.

In order to check whether this is the cause of the malfunction, you need to follow these steps. Open the Print Management snap-in and go to the properties of the desired printer.

In the English version, select "Confirure Port - SNMP Status Enabled"

After all these steps, your printer status is disabled and will change to “Ready”. Please note that before the settings I had 40 jobs in the print queue.

As you can see, the status has become “Ready”.

Half a minute later, the jobs began to be sent for printing, as you can see there are already 37 of them. Congratulations, we have taken our printer out of Offline mode.

If disabling SNMP did not help you and your printer is disabled again although it is accessible, try restarting the print service (Spooler), but keep in mind that this will affect all printing devices; at the time of restart they will not be accessible.
If this does not help, then try disabling two-way data exchange on your device, in some cases this may have an effect.
Another option would be to recreate the print port, as described in the link on the left; this sometimes helps when your printer is offline, but accessible over the network.
You can also use the printer diagnostic tool from MIcrosoft (Print Spooler Cleanup Diagnostic Tool)
If there is a conflict between several drivers of two or more printers, then print driver isolation will help you.
Be sure to check your firewalls and network devices to see if they are blocking SNMP traffic
On some printer models, it helps to manually set the name in SNMP "public"
Make sure your printers are not set to offline or pause mode, although you would see this in the statuses, but just in case
Try diagnostics using the Print-Spooler-Repair-Tool utility
Edit Windows registry, you need to add an additional key on your print server. To do this, open the Windows Registry Editor and go to the branch:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

And create here new key DWORD with the name SNMPLegacy and the value 1.

If you still have the status "Disabled" on your printer, then you have something with karma, try using proprietary utilities from the manufacturer, for example, HP has HP Print and Scan Doctor, others have their own, the main thing is not to give up.

I think you now know how to turn on a printer with the status disabled (Offline). If you know any other methods for correcting this error, then write in the comments, I will add them to the article..