• Do not activate iPhone says servers are busy. How to fix iPhone activation failure

    Today I found out (yes, yes, I in this case Sloupok) that many users experience a strange error 0xE8000013 after flashing their device to iOS 11.0.2. Let's pay closer attention to the problem.

    The essence of the problem

    Users started flashing their device on iOS 11.0.2. After flashing the firmware they get error 0xE8000013. Here is one of the comments on our website (the author’s spelling and punctuation have been preserved):

    Reset iPad settings Air was running iOS 11.1. After activation failed. I tried other Wi-Fi networks, rebooted, restored to OS 11.02, it shows this error (0xE8000013), it was not possible to activate the iPad (this was on a Windows PC (the Mac froze in preparation for restoration and gave error 2006)), iTunes on a MacBook cannot connect to the iPad. Spent 5 hours with Apple support (to no avail). I tried everything, please help.

    The error, by the way, is not new. A year ago, some iPhone 5S users caught the same error on iOS 10.

    Cause

    One of possible reasons errors 0xE8000013 - not the native Touch ID on the phone. But not always. This is an iOS 11 bug.

    Solution

    • You need to connect the wire directly to the PC. That is, without USB usage hubs
    • Try a different USB cable
    • Disable everything USB devices from the computer except the mouse and keyboard. Restart your computer and connect your iPhone to your computer.

    The guaranteed solution was to roll back the system from iOS 11 to iOS 10, but this method no longer works since Apple has stopped signing iOS 10.

    The problem is actually widespread and that’s very good! Most likely, Apple will pay attention to the problem and solve it in the near future. It makes no sense to take the phone to the service, because I read a review from one such service that they brought several phones with this error and they do not know what to do with them.

    If you have any information, any solutions, or you have such an error, write comments. We'll figure it out. For now, to avoid problems, I recommend not updating your phone to iOS 11.0.2.

    P.S. ATTENTION . Scammers have been identified in the comments. Now he operates under the name of Slava, but he can write under any other. DO NOT send your money to anyone! No one can solve your problem remotely. Do NOT share your APPLE ID and password with anyone.

    Sometimes when restoring or updating the firmware or resetting the iPad to factory settings, device activation fails. You see something like the following message on the screen:

    Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activate, or try again in a few minutes. If the problem persists, contact Apple Support: apple.com/en/support.

    In English this inscription might look like this:

    Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activate it, or try again in a couple of minutes.

    Naturally, the type of device in the messages changes: iPhone, iPad, iPod Touch. What to do in this case? Below I give tips that will help you avoid this mistake.

    Use a different Wi-Fi network or...

    If possible, switch to another network. Perhaps the error was in your Wi-Fi connection. If this is not possible, then try rebooting the router. Typically this changes your IP address on the network.

    Plus, you can always try to activate again under the same conditions, for example, after 15 minutes. After all, problems may not always be on the user’s side. Perhaps this is indeed (judging by the message) some kind of temporary glitch in the operation of Apple servers.

    Sometimes a simple reboot of the device and configuration again helps. You can reboot by simultaneously holding down the Home and Power keys. The device will turn off, then you need to turn it on and try to activate it again.

    Try activating your iPad/iPhone/iPod Touch through iTunes

    If you have a computer with installed iTunes(and 5 years ago it was even mandatory requirement), then the device can be activated through this program. Connect your iDevice to your computer via a cable and wait until iTunes detects it. Then follow the instructions on the screen.

    A special type of error when installing a beta version

    Theoretically, the following error could appear:

    Activation Error. This device is not registered as part of the iPhone Developer Program…

    In this case, you need to either add the UDID to the database of some familiar developers, or update the firmware via iTunes with the latest official iOS for your device (not a beta version)!

    Re-flashing

    Try flashing again in DFU mode. .

    There is a small chance that the firmware has gone wrong. If after flashing the tablet continues to not be activated, the reasons must be sought either in the hardware or in deeper activation problems, for example, blocking by the previous owner. The last problem unlikely, but has previously occurred when the restoration procedure was not completely completed. However, this only applies to tablets in the “Refurbished” category.

    If you have tried all the tips and nothing helps, then write a comment with an accurate description of your specific problem (device, iOS version, where the firmware was downloaded from, what exactly is written on the screen) - I’ll try to help everyone.

    Perhaps you will add more advice to this article and help someone else. Sometimes a well-written comment brings to a specific person more useful than the article itself. :)

    If nothing helps at all and it crashes iPhone activation/iPad is repeated and you are already desperate, then it is better to take the device to a service center. I hope it doesn’t come to this extent.

    After iOS release 11 and security policy updates, it is impossible to activate a flashed device. The problem may also occur on iPhones that have been reset to factory settings or not repaired at an official service center. Then, after starting the device, a message appears - iPhone 5s activation failed. Read on to find out what to do to resolve the error.

    Possible reasons for activation failure

    If the device has not been reflashed or repaired by unofficial service centers, the error may appear for the following reasons:

    1. Check if the SIM card is installed correctly. Try using a different SIM card. To activate the device, a SIM card is required. Even if you do not have a contract for the provision of communication services.
    2. Make sure your device is connected to the network. Try rebooting your smartphone, connecting to another Wi-Fi hotspot or use mobile internet.
    3. Make sure Apple servers are available. You can do this using official service. Often activation failure occurs after the release of an update for iOS and other large-scale changes in privacy and data security policies.
    4. If an error appears when activating an iPhone through iTunes, make sure you are using the latest version of the program. You can check for updates through the Settings menu. If necessary, completely uninstall and download the latest version of the distribution from the official website.
    5. Produce full reboot iPhone. To do this, press and hold the Power and Home buttons at the same time. Wait for the device to turn off and start it normally. If necessary, go to dfu mode (recovery mode) and reflash the device.

    After this, the iPhone should work. If this does not help and you are sure that the device has not been repaired in third party services and has not been reflashed, then try using one of the methods described below.

    If iPhone activation fails after resetting iOS 11 to factory settings, then do not try to solve the problem yourself. Contact the official for assistance service center or contact support at http://apple.com/en/support.

    Rollback to iOS 10.3.3

    The activation problem appeared after the release of iOS 11. If the failure appears after downloading new version firmware, then try rolling back from iOS 11 to iOS 10.3.3. Procedure:

    1. Connect your device to your computer using the original USB cable and launch iTunes.
    2. Download the required version iOS from another site. Try to use only proven resources.
    3. Switch to iTunes and click on the smartphone icon (in the upper left corner).
    4. Go to the review tab. On the left side of the window, click on the “Restore iPhone” button while holding down Shift button(for Windows) and Alt (for Mac) on the keyboard.
    5. In the window that appears, select the firmware file that you want to install on your iPhone. If it doesn't appear, make sure you're pressing the correct key on your keyboard.

    Confirm downloading the new version of iOS and wait for the installation to complete. During the process, the smartphone may turn on and off several times. Once the firmware is loaded, the screen will display system notification. Only after this can the device be disconnected from the computer.

    Beta firmware version

    If you are using a beta version of the firmware, a message may appear on the screen with the text: “your iPhone could not be activated because it could not contact the server or the device is not registered in the Apple Developer Program.” In this case, you must perform the following steps:

    1. Using another smartphone or computer, go to "developer.apple.com" and log in account developer using your Apple ID and password. After that, register the device on the network and restart the iPhone.
    2. If beta testing has completed (you can find out information at official resource), then you need to reflash the device with using iTunes (latest version iOS is available on the official Apple website).
    3. If testing is completed, you cannot reinstall iOS using a computer, then you can “revive” the iPhone via iCloud (the method is only relevant if the “ Find iPhone"). To do this, go to the website cloud storage, log in to your account and remove it from the list of available ones. In this case, all user data will be destroyed.

    The steps described above are only relevant if you are using a beta version of the firmware. Then a message will appear on the screen that the device is not registered in the developer program.

    If the methods described above do not help, and when you try to update via iTunes, a system notification appears with the text: “The iPhone could not be activated because it was not possible to obtain information from it,” then most likely serial number, IMEI, MAC address or other device data does not match the official Apple database. Then, to eliminate the error, you need to contact the company’s official service center.

    There are many reasons why you might see a "Could not activate iPhone" or "Could not activate iPhone" error when trying to set up your iPhone. In this tutorial we will look at the causes of activation error and possible ways error fixes that will help you set up your iPhone

    Apparently, many people are having difficulty activating their new iPhone X, so if you've encountered this error, know that you're not alone.

    But activation issues are not limited to the iPhone X. There have been issues with people being unable to activate their iPhone after updating to iOS 11. Although this issue mainly affects the iPhone 5S or earlier.

    How to fix the “Unable to activate iPhone” error

    There are many other reasons why you might not be able to activate your iPhone, and we'll list them below, along with a number of fixes that should allow you to activate your iPhone. Next, we will talk about possible ways to fix the “Unable to activate iPhone” error.

    Reasons why you can't activate your iPhone

    Activation lock set

    You may have trouble activating if the iPhone you're using is still linked to a different account iCloud recordings with activation lock. Next, we will look at the solution to how to fix the “Unable to activate iPhone” error in this situation when starting the smartphone.

    Your operator may have a problem

    In the case of iPhone X activation issues, they seemed to be mostly limited to AT&T and Verizon customers in the US.

    The activation server may be unavailable

    The Apple server that verifies that your device can be activated may be down or experiencing a high volume of traffic. You can check if the Apple server is located here LINK https://www.apple.com/support/systemstatus/.

    Your SIM card may not be supported

    The SIM card in your device may not work with iPhone.

    Activation could not be completed

    There may be problems connecting to the Internet or iPhone.

    How to fix iPhone activation errors

    Make sure your iPhone has a SIM card

    You cannot activate an iPhone without a SIM card. Find out more about it here: How to set up iPhone without SIM card.

    Wait a little

    It is possible that the servers at Apple are busy (especially if there are new iPhone or update for iOS). Check server status Apple activation by visiting the status page Apple systems Here. LINK https://www.apple.com/support/systemstatus/

    Remove the SIM card and reinsert it

    It is possible that the SIM card is not seated in the SIM tray correctly, so insert it and check if this has changed. Now let's move on to other ways to fix the “Unable to activate iPhone” error.

    Reset your iPhone
    How you reset or reset your iPhone depends on the model. With older ones iPhone models you can hold the Home and Sleep/Wake buttons together for about 10 seconds. With iPhone 7 and 8 the process is different in that the Home button is a sensor that depends on the system and if software If the button functions, it does its job, so to speak. And with the iPhone X, the process is different because there is no Home button.

    Unlocking the lock
    The purpose of Activation Lock is to keep your iPhone and the data on it safe if your iPhone is stolen.

    If the phone you're trying to activate has an activation lock, it may still be locked by a previous user (perhaps a used model). To disable Activation Lock, you will need to enter the ID and Apple password previous user or ask them to go into Find My iPhone and remove that iPhone from their iCloud account. Alternatively, you can call AppleCare or go to Apple Store, and as long as you can provide proof of ownership and Apple can confirm that it's your iPhone, they can remove Activation Lock for you.

    Make sure you don't have a locked iPhone
    If your iPhone is locked to a specific mobile network, you will not be able to use a SIM card from another network. The previous network must unlock your iPhone so you can use it with the new carrier's SIM card.

    Check if your WiFi network is working

    Try an alternative Wi-Fi network if you can block Apple servers blocked (if you don't have WiFi networks, connect iPhone to your Mac or PC and use iTunes, see next step).

    Try activating your iPhone through iTunes

    Below are the steps you should take if you want to try activating your iPhone through iTunes:

    • Make sure iTunes is up to date.
    • Turn off your iPhone and connect it to your computer via a USB cable.
    • Turn on your iPhone and it should launch iTunes to open (or open iTunes if it doesn't).
    • Once iTunes detects your iPhone, it will ask you to follow several steps to activate your iPhone.
    • If it doesn't happen automatically, select your device in the left pane and you should see how to activate your iPhone.
    • Sign in to your Apple ID and click Continue.
    • Call your carrier

    If none of the above resolves the issue, please contact your retailer for advice. And if they can't solve the problem...

    Contact Apple

    There may be a bug in your iPhone that is preventing you from activating it. Apple should be able to help or replace an iPhone if it's faulty and still under warranty. In this case, contact support.

    Conclusions

    We hope you understand the possible ways to fix the “Unable to activate iPhone” error. If you know other solutions to this error, please write about them in the comment form.

    If you've ever reset everything iPhone settings to the factory settings, and then tried again, you could well encounter an activation error. It is difficult to understand the reasons for this problem, since there is no useful information on iPhone screen in this case does not give, but only advises contacting technical Apple support. But since this process is quite long, you can try to fix it yourself.

    Try again

    When an error occurs, hold down Home button until the bottom menu appears, and then click Try Again. You will be taken to the initial settings page and will be able to try activating your iPhone again. Often to get desired result you need to do this procedure 5-7 times.

    If it doesn't help, move on to the next step.

    Use a working SIM card

    Typically, activation problems occur when they try to activate the phone without a SIM card. Paste into iPhone working SIM card and try to activate your smartphone again. If this does not help, run activation using cellular network by turning off Wi-Fi. What helps most users is this decision.

    Sometimes an activation error occurs due to the fault of the telecom operator, who for unknown reasons rejects it. I think many people remember what problems Beeline subscribers had to face, although in this case we are talking about something else. Try inserting a SIM card from another operator and activating your iPhone. After this, you will be able to use your old number again.

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