I can't install iTunes and it gives me an error. How to connect iTunes with Windows. Solving installation problems

Good day to all Internet users! Today's article will answer the question why iTunes is not installed on Windows 7, 8 and XP. As you understand, The operating system version usually does not affect this problem and therefore the information below should help you.

The problem is really relevant, since every day there are more and more users who prefer iPhone, and, as you know, with using iTunes users this phone upload and download files to your computer or laptop. Thus, if this software from Apple is not installed, then users will not be able to download data to their computer or laptop.

Let's look at the main ones possible problems that may interfere with this procedure:

Download iTunes from the official website

To avoid all kinds of problems, you should use programs only from developers. You can download such programs on the official website.

Make sure you are on the official iTunes website and download the latest version of the program from there, try installing it. Perhaps iTunes is not installed on your computer or laptop due to an old or “wrong” version of the program.

Firewall

Go to “Start” - “Control Panel”, on the left in “View” select “Small Icons” and the last step, go to “Windows Firewall”.

On the left side of the window we see the inscription “Enable and disable Windows Firewall" We go there and turn it off, since this creation from Microsoft built into the system can interfere with iTunes.

Removing program remnants

To begin, make sure that you at the moment you don't have installed program iTunes. Go to “Control Panel” - “Programs and Features”. Now carefully go through the entire list to be sure that iTunes is missing. If you find it on this list, then delete it; if not, then read the article further. To remove the problematic program, you can use .

Dial in search bar“Start” the phrase “Show hidden files and folders”, find the name of the same name in the search results and click on it. Make sure that opposite the inscription “Show hidden files, folders and drives” is checked.

I talked more about hidden files and folders in the article: “”. By the way, here I told you how to enter the settings above in a simple way.

Now open drive C. Next “Users” (maybe “Users”), then open your personal folder, then “AppData” - “Local”. We look for the “Temp” folder here and delete it. If it doesn’t work, go there and clean some of the files until everything possible is deleted. To delete all files you must reboot and then try to delete all files in this folder.

IN AppData folder also look for the iTunes folder. If it is there, then remove it and restart your computer.

Also clean the registry of unnecessary branches. To do this, download CCleaner program. If you haven’t used it, here’s a link to an article where I told you how to clear parameters in the registry: “”.

Hosts file and DNS reset

Another reason when iTunes does not install is the “wrong” hosts file. Go to C:\WINDOWS\SYSTEM32\DRIVERS\ETC - get to hosts file. Right-click on it, select "Open", then click on "Notepad".

Now delete only this file and restart your computer. Next, do the following: go to “Start” - “Run” - type cmd and press Enter. A window will open, enter ipconfig /flushdns and press Enter. Next, try installing iTunes.

Possible reasons

• Note: While installing the program, disable your antivirus. It may be blocking installation.

• Also check the time to ensure it is set correctly.

A temporary solution when there is a problem with installing iTunes is the iTools program. It has the same functions as those developed by Apple. To take a closer look at the program, watch the video below:

The iTunes media player easily interacts with any modern operating systems - even the long-outdated and officially unsupported Microsoft “XP” is still able to open the software Apple and transfer music, movies and other information to smartphones, tablets and players with iOS.

Things are going well with iTunes on more modern operating systems - especially on the “eight” and “ten”. But the famous “Seven”, which is still a real “standard”, is difficult for the media player to digest, and often with errors. Why? What problems appear most often and how to avoid problems and failures are in the instructions below!

Possible causes and solutions

Insufficient access rights, failure of linked libraries, temporary or permanent shutdown necessary services, serious viral activity– Apple’s official website lists an incredible number of possible problems that arise during direct iTunes installation. The list is updated almost monthly, but basically it’s worth understanding for the following reasons if iTunes does not install on Windows 7:

Access level

In addition, you should run the program installation on behalf of the “Administrator” (that is, not double click, but using the right mouse button and the drop-down menu). All you have to do next is agree to the pop-up notification and proceed with the installation.

Viruses, spyware, Trojans and other pests

It is not necessary to keep an antivirus on the system all the time (especially if the PC can hardly cope with tasks without a constant background load), but at least check it occasionally system drives And RAM- need to. The “ideal” one-time search is easily performed by the following tools - , and - each listed assistant is available for free and, in general, offers both similar functionality and the same procedure.

Namely, all the necessary files are downloaded and unpacked. Then called GUI and a direct check of each begins separate area systems - the procedure usually takes 5-10 minutes, and then ends with immediate summing up, creating a restore point and rebooting.

As a result, unnecessary and malfunctioning viruses have been removed, and you can begin interacting with iTunes again.

Antivirus problems

Sometimes Windows “defenders” see “dangerous” software in harmless files downloaded from official sources, and therefore block running distributions (including iTunes). The best way to deal with the problem - temporarily disable all antivirus security protocols (any one - be it Avast!, or Kaspersky). Sometimes you need to go even further and disable even the Firewall built into Windows. You can definitely trust the official Apple website!

System problems

The described subsection should be immediately divided into several parts.

First of all, you should understand the libraries to be connected to your computer, software components, and additional graphical tools. And then - exactly according to the list. It’s worth downloading right away and quickly going through the installation process. By the way, it is advisable to download both the 64-bit and 32-bit versions - by unknown reasons, but this is how Windows immediately returns to “normal”.

Any version will do (if necessary, you can buy paid ones, additional features) – the main thing is to check the OS for the presence missing drivers. In general, the procedure takes 5-7 minutes, and you don’t even have to press buttons - everything happens on the floor automatic mode, you just need to agree to create a “Restore Point” and download necessary files(if traffic is limited, it's worth considering!).

And last but not least important touch. Examination file system for incompatibility between components, installed drivers and services. The check is carried out like this: first, call command line combination CTRL keys+ R, then enter the phrase “sfc /scannow” in the text field that appears.

The check takes no more than ten seconds. After the operation is completed, a mandatory reboot is required.

Incorrect removal of previous version of iTunes

Before a “clean” installation of Apple’s media player, it is important to understand the remaining files on the system, additional iTunes-related programs, running services and registry entries. Again, manually solving such a large collection of problems is quite difficult (especially without the necessary preparation), and therefore it is better to use a special tool -.

In this case, deletion will occur automatically (including clearing all system directories from residual files, unnecessary components, and applications like Bonjour and Apple Software Update), and only at two points will users have to get involved. Firstly, at the stage of selecting the tools that need to be removed. It’s better to immediately use the search and, having found “Apple,” immediately mark all the products available on the system and proceed with uninstallation. Secondly, it is important to agree to the creation of a “Restore Point”.

Windows Installer package error

There are different problems with the installer, but it is the service Windows Installer completely stops all attempts to use the Apple media player. The problem is solved literally in no time - the main thing is to correctly repeat the described algorithm of actions.

The first step is to use the CTRL + R key combination, enter the command “services.msc” in the field that appears and open the list of available “Services”. Scroll the list almost to the very end and find the Windows Installer item.

Or immediately open “Properties” and click “Stop” and then “Run”, or call up the drop-down menu and click on “Restart”. In addition, the service needs to be updated using the offered tools.

Easy Fix utility from Microsoft

If the methods listed above do not help and do not solve the problems and errors that arise, then the last thing you should do is turn to Windows directly for help.

And there are two options - first check the OS version and download necessary updates(Start, All Programs - go to Windows Update and automatic download missing components, various “cures” for emerging vulnerabilities), and then download Easy Fix With .

The proposed utility solves a bunch of failures and problems - automatically downloads missing documents, repairs the “registry”, edits shortcuts, restores the correct path of an already installed software. The procedure is intuitive and takes minimal time, and the result is usually truly impressive.

All the main methods of combating the “Seven” are listed above. Other problems are solved depending on specific cases(sometimes, for example, a banal reboot helps, but sometimes it’s much easier to switch to “ten” or roll back to a higher old version system from the restore point).

iTunes is a media application from Apple. It allows you not only to listen to music, watch movies and manage playlists. If you have an Apple device, then you can synchronize your entire media collection and transfer files between it and Windows 10. So for iPhone and iPad owners, there is no question why you need to download iTunes on Windows 10.

Download the latest version of iTunes for Windows 10

It is best to use the official Apple website.

The application is offered free of charge.

In this case, the site determines your operating system and sways suitable version programs. Once the download is complete, click on the downloaded files icon in the bar below and the installation will begin.

iTunes won't install on Windows 10

Most often, there are three reasons why iTunes does not install on Windows 10:

• Error 0x80073715.
• Apple app support not found
• No service startup service Apple Mobile Device Service.

The problem always lies in the same thing - the wrong installer downloaded from the Apple website. The installation sometimes fails and the program incorrectly detects the hardware parameters of your computer. In this case, you need to download the desired option:

1.Download for free in Russian

2. For 32 bit

3. 64 bit for old video cards

Why doesn't iTunes see iPhone Windows 10?

When connecting your device to a computer, a number of problems may arise:

1. Old version of the application.
2. Driver failure.
3. Lack of trust in PC.
4. Problems with the cable or USB port.

The last problem is the easiest to solve. Check the cable for bends or kinks. Take another, proven one. The port may have failed. Connect to another. If nothing helps and the iPhone is still not visible, then this is not the problem.

If iTunes app is outdated, then it does not see the iPad in Windows 10. These are features of Apple software. You need to open it and run updates.

After restarting your computer, try connecting your smartphone.

Sometimes the problem lies in the drivers.

1. • Right-click the Start button and select Device Manager.

1. • In the section mobile devices Right click on the Apple shortcut. Select "update".

1. • Click on the "Search this PC" command.

1. • Then click on the “Select driver from the list of already installed” button.

1. • Click "Have from disk".

Click "Browse" and go to:

C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. Select the file usbaapl64 (for 64-bit PCs).

1. • If the file is not there, go to

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.

1. • After reinstallation, connect the device. It must be discovered.

Another option is that you didn’t notice or forgot to click the “Trust this computer” option. It is displayed on the iPhone or iPad screen when connected to the PC.

Sometimes crashes appear after you try to synchronize your device and computer. Most often this is treated by reinstalling the iTunes application. In this case, you must manually delete all the folders in which it was installed. Look for them at C:\Program Files\iTunes. Also check availability Windows updates and install them. Often iTunes does not work precisely because of the lack of current version OS. You can also try going to safe mode and run the program.

Many users have fallen in love with the iTunes application, which is used on gadgets like iPod, iPhone, iPad, as well as on PCs. For normal functioning In any program, the system requirements and compatibility with the OS are first indicated. In this article we will focus on Windows 7 and later versions that are often used nowadays. Let's look at the main errors, why iTunes won't install or start, and how to fix them.

iTunes does not install on Windows 7, 10 and other versions: let’s look at the main problems

Let's start with the fact that each program has its own requirements for installing. Therefore, first of all, let’s take a look at the requirements for installing iTunes.

System requirements for Windows

Hardware:

• PC with Intel or AMD processor supporting SSE2 (1 GHz) and 512 MB RAM
• To view videos in standard format from iTunes Store processor required Intel Pentium D or faster, 512 MB RAM and a DirectX 9.0 compatible video card.
• To view 720p HD video, iTunes LP content, and iTunes Extras, you must Intel processor Core 2 Duo 2.0 GHz or faster, 1 GB RAM and GPU Intel GMA X3000, ATI Radeon X1300 or NVIDIA GeForce 6150 or more powerful.
• A processor is required to view 1080p HD video. Intel Core 2 Duo 2.4 GHz or faster, 2 GB RAM and Intel GMA X4500HD, ATI Radeon HD 2400 graphics processor, Nvidia GeForce 8300 GS or higher.
• Viewing iTunes LP and iTunes Extras requires a screen resolution of 1024x768 or higher; 1280x800 or higher
• 16-bit sound card and speakers
• To connect to Apple Music, iTunes Store and iTunes Extras require broadband Internet connection
• A CD or DVD burner is recommended for recording Audio CDs, MP3 CDs, or recording backup copies CD or DVD. Songs from the Apple Music catalog cannot be burned to CD.

Software:

• Windows 7 or later
• For 64-bit Windows versions iTunes installer required; additional information see on page www.itunes.com/download
• 400 MB free disk space
• Screen reader requires Window-Eyes 7.2 or later; For iTunes availability, see www.apple.com/ru/accessibility
• iTunes is now a 64-bit application for 64-bit versions of Windows. Some third party visualizers may not be compatible with this version of iTunes. Contact the developer to get an updated version of the visualizer that is compatible with iTunes 12.1 and later.
• Availability of Apple Music, Apple Music Radio, iTunes in the Cloud and iTunes Match may vary by country

Except system requirements, the correct installation sequence is also taken into account. We watch this process in the next video.

Video: how to install iTunes

Installation fails, or after installation I receive "error 2" or "Apple Application Support not found" messages.

In this case, perform the following steps.

• Check that you have computer administrator rights in the account you are logging in under.
• Try installing Windows updates and the latest iTunes version for PC.
• Find the iTunesSetup or iTunes6464Setup folder and, by right-clicking, click “Run as administrator” in the context menu (for the XP version, “Open”). If the application has already been installed on the PC, the system will simply offer a program fix. After that, restart your PC and try running the application again.
• If you previously had iTunes on your PC, but you couldn’t install or fix the program, then possible solution will be the removal of the remaining previous installation components. Then try to install the application again.
• Disabling a security program or even uninstalling it.
• Restart your PC.

When I try to install iTunes, I get "error 7 (error 193 on Windows)"

This problem should be considered separately, since the solution to this problem is different from the others. This means that the PC has outdated or incompatible software. At the same time, the following messages appear: “iTunes is not installed correctly. Reinstall iTunes. Error 7 (Windows Error 193)", "iTunesHelper is not installed correctly. Reinstall iTunes. Error 7", "Failed to start Apple service Mobile Device. Make sure you have the required level of rights to run system services."

To fix the problem, go to the folder C:\Windows\System32. Find files from the list and drag them to the trash:

• msvcp100.dll
• msvcp120.dll
• msvcp140.dll
• msvcr100.dll
• msvcr120.dll
• vcruntime140.dll

If the file is not found, move on to the next one. You should not delete other files from this folder.

Then try to restore both installed versions Apple Application Support (64- and 32-bit). In the Add or Remove Programs section of Control Panel, highlight the 32-bit version of Apple Application Support file. Right click to open context menu and select “Fix”. We perform the same steps for the 64-bit version of Apple Application Support. Let's try to launch iTunes.

Windows Installer package error when installing iTunes

Problems when installing the application also appear due to operational problems Windows installer Installer. A message appears on the screen.

The program may be disabled, try running it in manual mode. You can do this as follows. In the “Start” menu, click “Run” and enter “services.msc” in the field. A window will open with a list in which we find “Windows Installer”.

Open the file. The installer window appears. Here we select the launch type “Manual” and click “Run”.

It is possible that the program starts, but an error is displayed. In this case, we try to update Windows Installer.

We can find other options for eliminating the installer error using the links http://ioska.ru/itunes/oshibka-windows-installer.html and https://habrahabr.ru/sandbox/33155/.

iTunes won't start: how to troubleshoot

Partial troubleshooting during startup is discussed above (error 2, error 7). Don't forget to check for updates for Windows and iTunes before attempting to fix errors.

Since iTunes is Apple product, then when launching the application, as well as during installation, a conflict with third-party software is possible. To exclude this option, we turn on the application in safe mode. To do this, when opening iTunes, hold down keyboard Shift and Ctrl. After this launch, the “iTunes is running in safe mode” window will appear. The visual modules you installed are temporarily disabled."

Then click the “Continue” button and, if the program started in this way and works without problems, do the following:

1. Check with the manufacturer installed plugin compatibility information for the required version iTunes programs, as well as information about the availability of updated versions of this plugin.
2. Close iTunes and try temporarily moving third-party add-ons to your desktop.

iTunes program plugins and scripts are located in the following folders: C:\Users\username\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins\, C:\Program Files\iTunes\Plug-ins; in Windows XP: C:\Documents and Settings\username\Application Data\Apple Computer\iTunes\iTunes Plug-ins\, C:\Program Files\iTunes\Plug-ins.

Startup errors also occur when it is necessary to update the program drivers. To check this, turn off the Internet and launch the application. If iTunes works fine, update the drivers.

Errors are only generated when working in a specific account. In this case, you can create another media library and if there are no problems with it, restore it previous version media libraries.

If problems appear again, you need to check your saved files, as some of them may cause iTunes to freeze or turn off spontaneously. To find such a file, do the following:

If the problem persists, repeat the steps, avoiding adding the files that caused the problem.

Let's not forget about system problems. Possible ways their solutions:

1. Check availability potentially dangerous programs. Make sure your security software is up to date and run a system scan.
2. Try changing your security software settings.
3. Make sure correct installation iTunes. If necessary, reinstall the program.
4. Update your PC drivers.

Problems during update: what to do

Problems that arise during the process iTunes updates are the same as when installing the application and proceed in the same way as described above. However, there are individual cases that require the removal of Apple components installed on a PC. Watch the video to see how to do this.

Video: how to remove Apple software update/How to update iTunes Win7

Some issues have been sorted out. Of course, these are not all possible problems when using iTunes. Therefore, “for dessert” I’ll leave a couple of useful links! http://appstudio.org/errors - iTunes error guide, https://support.apple.com/ru-ru/HT203174 - error codes on the official website, and for those who want to expand the capabilities of the application - read about life hacks https:// lifehacker.ru/2015/05/15/10-tips-for-itunes/, https://www.6264.com.ua/list/13497.

iTunes is Apple's media player, which has grown into a universal application for audio and video content, with a large number features and an abundance of content library. This program is a “must have” for MacOS and iOS owners. You can also download iTunes for Windows 10 – this is what the article will talk about later.

Where to download iTunes

Download Apple iTunes 10 for Windows 32/64 bit is available from the official website. At the time of writing, latest version - 12.7.1.
Additional download links:

How to Install iTunes on a Windows 10 Computer

After the installer is downloaded, you need to launch it, select options and begin the installation.

Upon completion, a welcome page will open where you will need to familiarize yourself with license agreement and then log in to account. But the installation may not always be completed successfully; usually difficulties occur on “clean” systems or, conversely, on systems with previously installed applications from Apple.

Why iTunes won't install on Windows 10

Sometimes the following errors occur when installing iTunes on Windows 10:

Windows Installer package error

Typically, this error occurs during the installation process of the iTunes application, if more than early versions applications. This error related to outdated Apple version Software Update, so you need to update or restore it.
For 64-bit systems, the application is located at the path - "C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe". Run the utility and check for software updates.

A similar solution will help when iTunes in Windows 10 does not see the iPhone or simply does not open. If the problem is not resolved after completing the update, you will need to reinstall the application. First, you will need to restore the functionality of the utility, so let’s go to Programs and Features and run Apple recovery Software Update.

If the restoration does not help, then delete the application and reinstall it. To install the Apple Software Update, open the iTunes installer with any archiver, such as 7-Zip, and run the software installation.

Well, as a last resort, if none of the described methods helped, then delete everything Apple apps, which were installed with iTunes and perform reinstallation.

Error “An error occurred while installing assembly component Microsoft.VC80...”

The error indicates that the Visual C++ component is missing and will need to be installed.
Go to the VC++ 2005 SP1 download site and install this component.

If installing VC++ did not help, then you need to run iTunes removal and all Apple utilities and reinstall iTunes. There may be an error in the incorrect bitness of the installer from the download site, so alternative download links at the very beginning of the article will suit you.

iTunes in Microsoft Store

In May 2017, at the Build 2017 developer conference during Windows presentations 10 1709 a slide was shown with iTunes, which will be delivered through the Microsoft Store, which will make it possible to use the player on Windows 10 S and this will reduce the number of problems associated with installation on Windows 10. The Store is empty for now, but the developers promise an announcement by the end of 2017.

This is very good step from both Apple and Microsoft, because expanding the boundaries various systems begins with providing competitive solutions on its sites, this simplifies the user experience and allows you to expand the boundaries of the system. Microsoft is taking very broad steps in this regard, from Linux in the Microsoft Store to a wide range of mobile applications on various platforms.

Have a great day!