• Why doesn't YouTube show on my phone? Why YouTube doesn't work on an Android phone and what should the user do?

    Users of Android devices most often watch videos on YouTube not through the site itself, but through special application, which is not only convenient, but can also cause a number of problems. The application is constantly updated, and its “jambs” are regularly corrected, but even this does not guarantee stable work. This article will look at the main reasons why YouTube may not work on Android, as well as how to solve them.

    List of reasons

    In fact, there are not many main reasons why the YouTube application on a smartphone may stop functioning normally. Here is their list:

    • Internet problems;
    • The application has not been updated;
    • The application is not installed correctly;
    • Data cleaning required;
    • Serious system error;
    • The problem is on YouTube's side.

    Now let's look at what to do in each of these cases.

    Reason 1: No Internet connection

    The most common. To check if YouTube is actually not loading videos due to bad internet, try opening one or more third-party sites. If they encounter the same problems, it means that the problem is in the quality of the connection.

    In this case, check "Settings" smartphone, do you have Wi-Fi and/or data transfer enabled? mobile network. The corresponding parameters can be viewed by simply sliding the curtain down. If they are disabled, then click on their icons in the curtain or try to enable them through "Settings". This is done very easily, so there is no point in dwelling on this in detail. Try opening YouTube again and downloading the video.

    If this does not help, then it is likely that the Wi-Fi or mobile network signal is too weak to allow the video to load normally. It is also possible that you have not paid tariff plan and the operator “blocked” access to the network.

    In the first case, you just have to try to play the video in a lower quality:

      1. To get started, click on the ellipsis icon in the upper right corner of the video player.
      2. A menu will appear where you need to use the item "Video quality".


    1. Another window will open. Here, select an acceptable quality. The lower it is, the faster the video will load, but it is not a fact that you will enjoy watching it, since the quality will be very low.

    If the Internet on your phone is turned off for non-payment of tariffs, then all you have to do is pay off the debt. After this, access to the network will be restored again. Provided that you do not have the opportunity to deposit funds into your account right now, you can use the services trust payment. To do this, you need to enter a special command in the number entry field and press the call button. U different operator these teams are different.

    Reason 2: Outdated application

    Google is constantly improving the quality of its services, so it is recommended to update applications regularly. Default in Play Market and Android settings enabled automatic update applications, however, via Wi-Fi. However, it may not be produced due to lack of stable connection and/or free space on the media.

    In this case, you will have to update manually:

      1. Open Play Market. There, in the search bar, click on the icon in the form of three stripes.

      1. A drop-down menu will appear where you need to select the item "My apps and games".

      1. IN top menu go to the column "Updates".
      2. Here, among the list of applications with available updates, search YouTube. Click on the button "Update".

    1. Please wait for updates to download and install. Everything is produced in automatic mode, no action is required from you.

    If there is not enough space on your phone, a special alert will appear. Here you will be asked to remove some applications of your choice in order to free up the required amount of memory. You can use this window or try to free up space on your phone manually, for example by clearing "Gallery", your playlists, etc.

    To avoid installing updates manually every time, make some settings:

      1. Open Play Market. Use the three-bar icon to bring up a special menu.

      1. Go to item "Settings".

      1. Click on the item "Auto-update applications".

      1. A special window will appear where it is recommended to select options "Any network" or "Only via Wi-Fi". In the first case, applications will be updated if they are connected to the Internet, which may lead to write-off additional funds, if the operator provides a limited restriction.

    Reason 3: Incorrect installation

    Possibly due to incorrect installation and/or some error YouTube app stopped functioning normally. In such cases, reinstalling it can help you, which is done as follows:

      1. Go to "Settings" phone.

      1. In the section "Application Settings" select item "Applications" or "System applications"(depending on Android versions and firmware on the device).

      1. Find in the list "YouTube" and click on it.

    1. Now click on the button "Delete".
    2. Confirm deletion.
    3. Exit "Settings" and open Play Market.
    4. In the Play Store, use search bar. Dial "YouTube".
    5. From the search results, navigate to the application you want.
    6. Click on the button "Install". Wait for the process to complete. You don’t need to do anything else, the system will do everything itself.

    When the installation is complete, you can continue to use YouTube on your smartphone. If necessary, you may have to log into your account on the site again.

    Reason 4: Clogged cache

    This is also a common problem that can cause YouTube to start working incorrectly or stop altogether. The thing is that the application saves certain information to the device’s memory during operation. This is done so that, for example, videos that you have previously watched load faster. However, when too much of this data accumulates, it does not have a very good effect on the performance of the application, and indeed the entire smartphone as a whole.

    Instructions for clearing the YouTube application cache are as follows:

      1. Open "Settings".

      1. Find the block "Application Settings". Here you need to expand the point "Applications" or "System applications".

      1. Among the list of applications installed on your smartphone, find YouTube. Click on it.

      1. Scroll down the basic information screen a little further. Click on the button "Erase data".
      2. A warning window will appear, confirm your actions.
      3. Now click on the button "Clear cache". Cleaning will happen instantly, no confirmation required.


    Launch YouTube and check if it works.

    Reason 5: Serious system error

    This is extremely rare and usually has much more serious consequences than the YouTube app not working. This can be determined by frequent messages about mistakes when using a smartphone, inappropriate behavior of others system applications, "glitches" that appeared in the shell, etc.

    Unfortunately, in most cases this problem can be solved in one way - resetting the settings to factory settings. Be prepared for the fact that you will have to move a significant part important information from the device to another medium, otherwise you will lose it forever.

    Perform reset Android settings You can reset it to factory settings using the following instructions:

      1. Turn off your smartphone.
      2. Simultaneously press the volume buttons and the power button. Depending on the device model, you need to press the volume up or down button. The desired button can be found in the documentation for the device. If one is not available, then try using both buttons.
      3. Hold the buttons and do not release until you see an emblem with a disassembled green robot on the device screen.
      4. You will be logged into an environment somewhat similar to BIOS, adapted for mobile devices. Here it is worth considering the fact that the sensor may not work, so moving between menu items will occur using the volume keys. The power button is responsible for the selection. Select an item from the menu "Wipe data/factory reset". This name may be slightly different in different versions firmware, but the meaning will remain approximately the same.

      1. A new menu will appear. Select an option here “Yes – delete all user data”. Provided that you decide not to reset the settings, use the points "No" or "Go Back".


      1. The phone will freeze for a while and turn off. After a few seconds it will vibrate and you will be taken back to the menu from step 4.
      2. Here, to complete the factory reset, select « Reboot system now".


    1. The device will reboot. When it turns on, you will see the interface that appears when you first start your Android smartphone.

    Reason 6: Problems on the YouTube side

    Despite the fact that this video hosting works stably, even it is not immune from technical work or any failures on the servers. In this case, you may lose access to the site for an indefinite period of time, but it is usually restored within a few hours. To make sure that the site is undergoing technical work, open it not in the application, but in a regular browser. If nothing works there, it means that the problems are on the server side. Also before planned technical work users receive a special warning.

    This article examined the main reasons why Android phone YouTube doesn't work. Using the instructions provided, you can resolve these issues yourself.

    Due to improved communication quality and increased data transfer speeds, it is possible to take advantage of mobile device for watching videos and even movies on the Internet. The most popular service, which is visited by several hundred thousand users per day, is YouTube. To watch the video on this service can be used special programs or browser.

    Despite optimization of this server to work under operating system Android with different screen resolutions, you can often encounter problems with displaying videos on a tablet or smartphone. At the same time, we note that youtube does not work on Android: a common problem that may be related to a large number reasons.

    The first steps to take when a problem occurs
    If you have a problem playing videos on a popular service, there is no need to panic, since the difficulties that arise can be solved quite simply. Let us highlight the following measures that can prevent the problem “YouTube does not work on Android”:

    1. Reboot the device. At long work tablet or smartphone, there is a possibility that RAM fully loaded. This could be due to many reasons, but rebooting the device solves it this problem. After all, when loading videos, they must initially be loaded into RAM.

    2. Clear your browser cache and delete temporary files called cookies. The cache is the history of activity on the Internet, and its value can be very large with prolonged use of the Internet. Increasing the size of files causes the system to load. In addition, due to some errors, the operation of the browser may be disrupted. Cookie - special file, in which they are stored large number data used by sites to facilitate the authorization stage, maintaining statistics and other processes. When deleting this text file You need to go through a new authorization on the sites. Removing two types of files results in improved browser performance. To delete, you need to carry out the following procedure (depending on the browser, they may differ slightly): open the browser, go to the privacy and security tab, select “clear cache”, select “clear all cookie data”.

    3. If the above measures do not help, you can try using a different browser to watch videos. In some cases, a program has an error in its system after a long period of use. Also note that similar problems may occur when installing an update.

    4. Try using a different type of connection. For some reasons, mobile communications may have low connection speeds. That is why videos will not be downloaded, since the connection speed will not allow this. Using Wi-Fi will provide the most fast speed connections. If in this case the download does not occur, then mobile communications acts correctly.

    5. Availability of the latest update. YouTube does not work on Android - the reason may be outdated software and lack of required plugins, since additional software is required to play the player in the browser.

    If the above measures do not resolve the problem, then you need to contact the device seller or provider for help. After all, the problem may also lie in the operating system, its settings and other features.

    YouTube is the most popular video hosting site where you can find entertaining educational videos, films and cartoons. If the site does not open, you will not be able to watch the video. Let's figure out why YouTube doesn't work - what are the reasons for the problem, and what to do in each case.

    If YouTube does not open in the browser, the reason may be in the web browser itself. Open the site through another browser, if there is no problem in it, look for errors in the first one:

    • If you recently installed extensions or widgets, disable them - they may conflict with YouTube.
    • Clear the program cache - go to the settings and find the clear item, check the “cached data and files” box. The system will delete all saves, freeing up space for downloading new videos.

    If YouTube does not work in all browsers, the problem may lie in the flash player that is responsible for playing the video. Install from the official resource. If you see a black rectangle instead of an image, you should also update or install Adobe Player.

    More possible reasons site inaccessibility – blocking of certain videos at the country level, provider or network administrator. In this case, use an anonymizer website or a VPN browser extension that will allow you to bypass the restriction.

    Don't forget regularly antivirus program. Some viruses write automatic redirection into the system, so another site may open instead of YouTube. In this case, check the file hosts. It is stored on system disk in the catalog Windows, in the folder System32/drivers/ets. Open it with any text editor, if there are lines other than “127.0.0.1”, delete them. Save the file and run the antivirus.

    On a smartphone

    What to do if YouTube does not work on your smartphone? First, check your Internet connection - if the speed is low or the channel is busy, the videos will not open. Try visiting other sites and connect to Wi-Fi if you have previously used mobile Internet.

    If video hosting refuses to work even with stable connection, clear your browser or YouTube app cache. Open settings, find the program through which you launch videos. Click on “Clear data”. Then reboot your device.

    To keep YouTube running smoothly, update your system regularly. In new versions, developers eliminate errors that interfere with normal functioning.

    On TV

    On TV with Smart function TV has a YouTube widget. If it doesn't start or disappears from the menu after the update, try the following. Launch the application store, search for YouTube and install the widget.

    If the store does not have YouTube and your TV was released before 2012, you will not be able to use a branded video hosting application. Google stopped supporting it for older models in mid-2017. In this case, you can open youtube.com in the browser on your TV. If you find it more convenient to use the application, try alternative widgets:

    • ForkPlayer – free, easy to understand GUI, but not all links open;
    • NstreamLmod – paid, for viewing it is convenient to use the SmartON catalog ;
    • NstreamPal is free; to launch videos, use the ALEXKDPU directory.

    They are all a list of playlists from various sources. Select Youtube and get access to watching videos, searching for channels, and creating playlists.

    Conclusion

    We figured out why YouTube may not work on a computer, smartphone or TV. Fixing the problem is not difficult - do not forget to update applications, run antivirus scan and clear the data cache. Getting the hosting widget back on old TVs is a little more difficult; third-party utilities will help solve the problem.

    Sometimes users encounter a problem when YouTube does not work on Android - the application does not start, it starts but crashes with an error, videos do not play or they do not load well, although the Internet speed is good and other similar things happen.

    Such phenomena can appear both on the phone and on the tablet, when connected via WiFi or when working with regular mobile Internet. No matter how the problem manifests itself broken YouTube on Android, the reasons for its occurrence are almost always the same.

    Why is this happening

    Most common cause Problems with YouTube not working on Android are updates. If YouTube stopped working after the update occurred, then this is exactly the reason. In this case, most often no error appears, and the application simply crashes.

    Although it is possible that there may be some kind of error, this is extremely rare. The fact is that the update may not be done correctly, causing compatibility issues. And if the operating system does not know how to work with new information, it will not launch anything.

    The second reason for this problem may be hidden in the cache. This is temporary data that clogs up the system if not deleted. Any operating system has some kind of cache, and if you don’t do anything with it, it will definitely fill the system with garbage.

    In our case, there may be too much of this cache, and the system simply will not have time to process it or will process it for a very long time, to the point that it will crash altogether due to the fact that there is some kind of time limit on loading. It could also be that the system "realizes" its inability to process the entire cache and simply won't launch the YouTube app on your phone or tablet.

    Finally, the third reason is that some other information that relates to this application is loading it too much or is simply affecting it badly. So this information may contain viruses or something else that the system will not be able to process at all, so, again, it will simply turn off or some kind of error will appear.

    It happens that YouTube stops working immediately after downloading or watching a video. This means that the reason is definitely in it and it is precisely this that needs to be simply removed. However, deleting all other data will also not hurt, because it is impossible to say for sure that the reason is in this or that file.

    So now we know why the YouTube app may not work on Android. Now let's look at how this problem is solved.

    Solving the problem

    In fact, there are only two ways to solve this problem. The first one is to delete updates, cache and other data related to this application.

    This is done as follows:

    • First you need to open the settings and find there an item called “Applications”.

    • Now you should go to the “Application Manager”.

    • In the list of applications you need to find Youtube and click on it.

    • The user will see the page this application. Actually, there are all the necessary buttons in order to perform the actions we need. First you need to click on the inscription “Memory”, highlighted in Figure No. 4 green. In the menu that opens, by pressing the appropriate buttons shown in Figure 5, the user will delete the cache and other data that may prevent the system from working normally. And if you click on options (this item is highlighted in red in Figure No. 4), a menu will appear consisting of only one item - “Uninstall updates.” Clicking on it latest updates will be deleted and the application will return to the state it was in before the update.

    Important: All actions within the framework of the above instructions were performed on a device with an operating system Android system 6.0.1. In more earlier versions There will most likely be no task manager. That is, when you open the “Applications” item, a list of all available applications will immediately be displayed. Otherwise the process is the same.

    If all of the above does not help, you can also try reinstalling the application. To do this, you need to delete it, then download it again from PlayMarket and install it. It is best to do this via WiFi, as the application is quite heavy. To remove YouTube, it is best to use the Clean Master program.

    Below you can see instructions for deleting the cache, other data and updating to more old version Android.

    Hello Sergey. Your website is amazing, everything is written very clearly. I have this problem, I’ll write names in Russian faster 🙂 and so on the Miui phone ( Xiaomi Redmi 3s) and on the Asus tablet there was a problem that YouTube and the Play Market do not work over the Wi-Fi network, at first the videos on YouTube were all gray, but they played, then they disappeared completely and it says that connect to the network, but if everything works on the mobile Internet and loads.

    Everything works on the computer via Wi-Fi. I called the Internet company that distributes our Internet via OSC cable, they said everything was fine with them, it’s a Wi-Fi router. I found your site and decided to reset the router to factory settings, following your recommendations I installed everything again, started the router, everything works fine. on the computer and on the phone tablet too, but YouTube and the play market remained lifeless. What to do?

    Answer

    Hello. If through mobile internet YouTube and Google Play opens on your phone and tablet, then for some reason I am sure that the problem is with your Internet provider. Hardly anything in the router settings. Moreover, no one changed them. Everything stopped working suddenly.

    It would be good to check:

    • Does YouTube open through a browser on a phone or tablet?
    • And will there be access to these services if you connect your ASUS or Xiaomi to another Wi-Fi networks.

    What can be done? I would try to change DNS addresses. On your phone and/or tablet, go to Wi-Fi settings and open the properties of your Wi-Fi network you are connected to. There you can set the settings statically. Enter DNS: 8.8.8.8 and 8.8.4.4

    The "No Internet connection" and "Check your network connection" errors may no longer appear.

    Separate article with main solutions: . There I showed in detail how to change DNS on Android.

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