No sound on the phone: effective ways to solve the problem. Why there is no sound on the phone - reasons and explanations

If there is no sound on your phone, the reasons may lie in both the hardware and software of the device. Some can be eliminated simply by changing the appropriate settings, but if the individual modules responsible for sound reproduction are not functioning normally, the gadget will have to be repaired in a specialized workshop.

Let's figure out how to independently determine the reason for the lack of sound in the phone and, if possible, restore all its functionality.

Checking the audio level setting

If you have problems with sound, be sure to check your phone settings first. To do this, just press the button responsible for adjusting the volume of the gadget. If, when you press the corresponding key, you see that the volume scale is set to maximum, but the device does not make any sounds, you can proceed to troubleshooting.

Sometimes it happens that the audibility of the call melody or system sounds quite satisfactory, but the interlocutor’s voice cannot be heard. The reason could be quite simple - during a conversation, the user accidentally pressed the volume rocker and set the sound level to the minimum value. You can restore the previous settings in the same way while making a call or during a conversation.

Speaker malfunction

If everything is in order with the gadget’s settings, the reason may lie in a serious hardware malfunction, for example, a broken speaker. Usually this problem can only be solved at a service center by replacing specified module. But here you need to take into account that the vast majority of devices have two or even more speakers.

One of them may be responsible for playing music in various applications and games, the other is responsible for the audibility of the interlocutor during a conversation. Therefore, if the sound in the device disappears both in applications and during calls, then the reasons are most likely different. And a speaker malfunction can be easily checked by turning it on during a call. speakerphone. If after this the interlocutor becomes audible, all that remains is to go to the service center and point out the failed module there.

Causes of phone speaker failure

By the way, the incorrect operation of the module in question can have various reasons:

Device clogged. In this case, the sound often does not disappear completely, but users note a significant deterioration in audibility. The part just needs to be cleaned, for which it is not necessary to take the phone to a workshop. When cleaning, you can use a toothbrush or a cotton swab. The main thing is to be careful, otherwise you can damage the membrane.
Speaker coil burnout or short circuit. This breakdown may be indicated by a slight crackling sound that the user hears from the audio playback device, while the interlocutor can be heard. The problem can only be solved in a workshop by replacing the burnt part.
Broken coil. Sound in in this case disappears completely, the part will also have to be replaced with a working one.

Audio jack problems

The test can be done after connecting the headphones. If you hear sound from them, try the following:

with headphones connected, hold down the volume up button and remove the headphone plug from the socket;

Insert and pull out the headphone plug several times;
blow out the audio jack compressed air;
If any liquid gets in, partially disassemble the device and clean the button contacts.

Also, “antennae” are sometimes clamped in the audio jack, which indicates to the device that it is connected to at the moment headphones, why it doesn’t give sound to the speakers. In this case, you need to try to unclench them, or give the device to specialists.

Problems with the audio amplification board

Sometimes the device's volume control button stops working. This can be caused either by debris getting under the key, or by a more serious malfunction - failure of the sound control circuit. It is quite difficult to independently determine whether this breakdown actually occurs, so in the described case it is better to immediately diagnose the device in specialized service and replace the board.

It is also useful to understand the reasons why gadget amplification circuits usually burn out. It could be:

moisture getting inside the device;
strong heating due to operation large quantity applications in overloaded mode, etc.;
damage due to mechanical impact or manufacturing defect.

Cable failure

If you are using a flip phone or slider, then one of the probable causes If there is no sound, the cable may be broken. When opening and closing the cover of the device, this element also moves each time, as a result of which, after prolonged use, the contacts may fray.

The main purpose of any phone is to communicate with another person. If during a conversation the interlocutor is hard to hear or the speech is cut off and interference appears, then, accordingly, the usefulness of such a conversational device sharply tends to zero.

On modern mobile devices, in addition to communication, there are many other functions. So with their help you can listen to music, watch movies, play games, use various applications. All this entertainment will be less interesting without accompanying audio effects.

Let's try to figure out why the sound on the phone doesn't work? What can cause this type of malfunction and how can it be eliminated? Although all mobile phones have their own device, common signs of problems are observed in all models.

Signs of missing or unstable sound

Let's look at the main signs by which we can say that the audio signal has disappeared on the mobile phone.

the first sign can undoubtedly be called the complete absence of any sound signals;
can be heard during a conversation extraneous noise or creaks coming from the speaker;
the interlocutor’s voice periodically rises, falls or is interrupted;
melodies are not produced or their sound changes, crackling sounds are heard.

If the signs are not so obvious or occur periodically, this may mean both random crash, and the beginning of the speakers or other parts of the cellular device coming out of order.

Let's check

To figure out why the sound on your phone doesn’t work, you don’t have to immediately run to service center. Perhaps the cause of the problem is trivial. To do this, you should first check the external regulators or check the settings in the mobile phone menu.

Both operations will not take much of your time. Although each mobile has its own design features, all of them have an external volume control and menu subsections responsible for audio.

Video: Setting up sound through the engineering menu

Volume control

The first thing you should do if you have a problem with poor sound on your mobile device is to check the regulator.

It is usually located on the right side of the mobile phone body. There may be several types:

in the form of a solid button. The sound is adjusted depending on the pressing of a certain end. On the one hand it decreases, on the other it increases;
in the form individual buttons, which display plus or minus icons.

Make sure the slider is set to the correct level. Move it if necessary. If the problem was in the regulator, then the adjustment should fix it.

IN normal condition the audibility of the call changes, system commands. In order to increase the voice of the interlocutor during a conversation, you need to make adjustments precisely at the time of the conversation or during a call.

To increase the sound when playing video or music, as well as in games and applications, adjustments should be made specifically when open files multimedia.

Volume in the setup menu

If external adjustment does not bring results, it is quite possible that the reason lies in the system settings.

To check you need to do several steps:

go to the “Menu” section on your device;
in the window that opens, find the “Sound” subsection;
On the “Volume” tab, move the slider in the desired direction.

By these actions we will increase the overall audibility of the phone. Like the external control, the sound settings can be divided into separate parameters: for multimedia, for conversations. Depending on the symptoms of the problem, make the necessary settings.

The reason for the silent sound may also be one of the modes of your device. There are “silent”, “quiet”, “on the plane” and others. Accordingly, if you replace one of these modes with a simple one, the problem may be resolved.

Main causes and solutions

If conducting regulatory checks and system settings did not eliminate the problem, then the reason lies elsewhere. This could be either software failures or mechanical damage or a breakdown of one of the device parts.

Accordingly, depending on the type of malfunction, there is a method for eliminating it. In some cases you can get by on our own and small manipulations, and sometimes you can’t do without the help of a master.

Foo: no sound

In any case, first of all you should find the original source of the breakdown and only then decide how to fix it and whether it would be advisable to do so.

The speaker is broken

One of the reasons for the loss of any audio signals is a broken speaker. This is a serious malfunction and in most cases can only be solved by replacing the part.

It should be said that modern mobile devices have 2 or even more speakers. Usually one is responsible for music, games, applications, the second is for conversations. If sound is not produced from any of them, then most likely the problem lies in other causes.

One of the simplest ways to check whether it is broken speaker- This is to switch the conversation to the loudspeaker. If the interlocutor can be clearly heard, it means that a breakdown has been detected.

Types of breakdowns and ways to solve them.

One of the reasons for the deterioration of audibility from the speaker may be its clogging. The sound in such cases decreases, but does not disappear completely. You can try to clean the speaker using a thin needle, a cotton swab or a toothbrush. This is best done with compressed air;

Important! The main thing is not to overdo it and not damage the membrane during cleaning.

There is a short circuit in the speaker coil or it is burnt. It is difficult to hear a person or sometimes crackles. Solved by installing a new spare part;
there is a break in the coil. The sound disappears completely. It can only be fixed by replacing the component.

Important! In cases of decreased audibility in a mobile device, problems with the speaker occur in 80% of cases.

Audio amplification circuit malfunction

It often happens that a mobile device's audio amplification circuit fails. In such cases, when adding or decreasing the volume, audibility will not change. It is quite difficult to fix this problem yourself. It is best to contact a service center, where they will diagnose and replace the amplification circuit.

Reasons why the amplification circuit may burn out:

mechanical damage;
when the mobile phone is operating in a heavily overloaded mode and its temperature has risen significantly;
liquid ingress;
factory malfunction of the amplification circuit.

Broken cable

One of the most common breakdowns is the failure of the cable. Most often, such a malfunction occurs in sliders and clamshells. Since every time you open the device, the cable itself moves, which leads to rubbing of the contacts.

The main symptoms are loss of audio signals and failure of volume controls. When replacing the part, all problems should disappear.

In addition to chafing of the cable connection, physical damage or moisture on the contacts can also cause its malfunction.

Software glitch

Every day the number increases useful applications for mobile phones. Unfortunately, not all of them pass a sufficient level of testing for compatibility with various models mobile devices. Not to mention obviously harmful programs.

Some software glitches can be simply fixed by uninstalling the installed application. Some require a factory reset. More complex conflicts that started a chain of failures will require reflashing your cellular device.

Mechanical damage

Happen quite often. Not every device can withstand being dropped or hit by a heavy object.

Mechanical damage can be divided into three groups::

external faults. If dropped, the speaker or volume control may be damaged. In this case, the visible faulty part should be replaced;
damage to microcircuits. After an impact, both the cable and the sound card or other fragile elements of the device, the defects of which are visually impossible to see without opening. You need to disassemble and then understand which element is damaged and, if possible, repair or replace it;
cracks in the main board. The worst of the options. Depending on the model of the device, it may be more advisable to buy a new mobile phone than to have it repaired.

Pollution

If dust or small debris gets on the phone contacts, the boards or parts may burn out. An easier option is to contaminate the external parts. This could be the speaker grid, by cleaning which you can remove the negative effect.

It is better to do cleaning with special devices and tools, or even better to entrust this task to professionals.

Moisture has entered

Rain, snow, dew or any other liquid that gets on your mobile phone is unlikely to prolong its life. This also applies to any parts of the device responsible for playing audio signals. Excess moisture can cause any components to burn out or contacts to oxidize, which will ultimately lead to loss of voice or music

If you manage to notice the problem in time, the consequences can be minimized. You should turn off the phone, carefully disassemble it and leave it to dry. It is advisable to wait long time, since the desire to quickly check the operation of the device can lead to its final breakdown.

Losing sound on your phone is of course an unpleasant situation, but in no case should you panic. Perform an initial check of the volume controls and settings in the menu. Then check various programs and apps that may mute the volume or cause crashes.

If the fault lies inside the device, then it is better to turn to professionals who will carry out comprehensive diagnostics and return your mobile device to working order without any problems.

Has your iPhone stopped playing sound for incoming calls or text messages? This problem is not always associated with a technical malfunction and can be eliminated programmatically. How to return the sounds of incoming calls and text messages on iPhone described in this manual.

Note: If your iPhone is stuck in headset mode, use the tips suggested in.

Step 1. Go to menu " Settings» → « Basic» → « Universal Access».

Step 2. Select a section AssistiveTouch.

Step 3: Toggle the switch AssistiveTouch to the active position. A button responsible for working with the function will appear on the screen.

Step 4. Click on the AssistiveTouch button and in the window that opens, select “ Apparatus».

Step 5: Set the sound option to " On sound", after the button " Louder» Set the volume to maximum.

Step 6: Make about 30-40 calls on your iPhone.

One of the calls will have to return your iPhone full-fledged performance. If this does not happen, apparently there is a technical problem and, alas, you cannot do without a trip to the service center.

Can't hear the sound on your phone? The tips in our article will help you solve this problem.

With the release of new phone models, it began to replace everything existing devices. For a long time now, you can use it to listen to music, play games, watch videos and even work. Unfortunately, it can experience problems when the sound on the device disappears.

The main signs that your phone has a sound problem:

Complete absence of sound signals.
Echo, hissing during a conversation.
Frequent changes in the interlocutor's voice, interruption in voice volume.
Melodies and signals are heard quieter than before or are not reproduced at all.

To find out what the problem is, you need to check the device. Now you don’t have to go to a repairman; you can do it yourself.

First, check the volume control. It is usually located on the phone body on the right or left side. After pressing the button, make sure that the slider is in the maximum position. The volume in games or when listening to music can be adjusted with this button.

If it doesn't help, move on to the next step. Let's try to look for an error in the device settings.

To do this, you will need to go to the menu on your smartphone. In the "Settings" window, select the "sound" section. Next, select “Volume” and move the slider. These steps will help you adjust your phone volume.

The reason for the lack of sound may be that the speaker is clogged or broken. If the speaker is clogged, it is quite enough to wipe it with a cotton swab or napkin, and then blow it out.

To check if the speaker is working properly, just switch your phone to speakerphone. If the interlocutor can be clearly heard, then the cause of the breakdown is in the dynamics.

Sometimes sound problems cause new ones installed programs. Look at which of the programs you installed last and try to remove them.

As a last resort, you can return the phone to . If even this method does not restore your sound, then the reason lies in the breakdown of the device.

If you lose sound, don't despair. You can try to fix your phone at home. Try the methods described above to find the cause. In this case, you won’t even need to disassemble the device.

But, if you still couldn’t correct the situation and get the sound back - the best solution will return the phone for repair.

Dear readers! If you have any questions or comments on the topic of the article, please leave them below.

If there is no sound on your smartphone incoming call, do not rush to contact the service. The problem can often be solved on its own. But in order to choose the appropriate method to resolve the problem, you need to find out the cause of its occurrence.

The most common causes of sound disappearance

Most often, the reason for the disappearance of sound is not system failures or problems with the device, but simple errors in the settings.

Volume level at minimum

Incorrect volume setting is the most common reason no sound when calling

To fix the problem, press the volume up button and move the slider to the right until maximum value. Make sure that the other signal levels are also normal. Click the icon to the right of the slider. The volume levels of all signals (melody, multimedia and alarm) will open. If there is no icon, then go to the phone settings in the “Sound” section and increase the volume of each signal.

The sound is in Vibrate or Silent mode

Sound settings on Android are located in the “Device” tab

Sometimes the sound randomly switches from normal mode to the “Vibration” or “Mute” (“Quiet”) mode. Go to the sound settings or system profiles and select a different mode.

Glitch in Android software

The sound may also disappear if a glitch occurs in the software.. You can try to fix it by rebooting your phone.

The person calling you is on the “black list”

The principle of deleting and blacklisting a person on almost all smartphones with the Android system is identical

Sometimes you can mistakenly add a person to the “black list” (block all calls from this contact). As a result, the subscriber calls, but cannot get through. Sound incoming call it won't be.

To make sure that the caller is not on this list, go to the “Contacts” section, select the right person and open that contact's menu. Select "Remove from blacklist" or "Unblock".

Speaker failure

Replacing the speaker with budget models can cost an average of 1000 rubles

If there is no sound in all programs and applications, and not just with an incoming call, try connecting headphones. If sound appears in them, it means that the speaker is most likely damaged. To replace it, it is better to contact a service center.

Other reasons for no incoming call sound

If, after checking all the settings and speakers, the sound problem is not resolved, you should look deeper for the problem.

Incorrect firmware version or failed update

To return to factory settings, while turned off, press the power button and volume up button simultaneously, then select Hard Reset

If the sound disappears after flashing or updating the phone, then the problem may be that the service responsible for sound is turned off:

Go to Settings and open the Applications and Application Manager tab.
Among the running applications and processes, find the sound service, open it and enable it if necessary.

More difficult case is when in new firmware or the update is missing necessary drivers for your phone's speaker. Then you will need to roll back the firmware or reset the system to factory settings. This will delete data from your phone's memory, so it is recommended to first run backup data.

To return to previous firmware you need to download it from the Internet, and then reflash the phone again.

It's easier to reset your phone and Android version to factory level. To do this, go to “Settings” and select the “Backup and reset” section. All data from internal memory(but not from a memory card), and you will receive the phone in the same condition as when you purchased it. Then from the previously created backup move all the information to the phone and all data will be restored.

Conflict between installed applications and smartphone software

The sound of an incoming call may have disappeared after installing a new application. In this case, the problem can be solved by deleting recently one by one installed applications or by digging into their settings. For example, messengers, Skype, Viber, and navigator applications have a function to turn off notifications and sound. The sound of an incoming call may also disappear.

Install programs on your smartphone only from trusted resources, preferably from the Play Market. It is also useful to install an antivirus that will block malicious files.

Problems with sound amplifier

The replacement itself motherboard an inexpensive smartphone will cost about 1000 rubles

When the sound amplification board fails, the sound in the speakers and headphones completely disappears or remains at the same volume level. The problem is resolved by replacing the board at a service center.

Problems with the cable

Replacing the cable with budget smartphone costs about 1000–1500 rubles

When the contacts of the cable wear out, the sound also disappears. The solution to the problem is to replace the part. It is also better to entrust the work to a professional.

There can be many reasons why the sound of an incoming call on a smartphone disappears. If the above information does not help resolve the problem, contact the service center.