What to do if Chrome won't start. Random system crash. What to do if Google Chrome does not open on your computer
There are many reasons why the Google Chrome browser does not open. Some of these problems can be easily identified and fixed by any PC user. Other problems lurk beneath the surface system settings, and here unqualified intervention can cause serious damage. If you encounter incomprehensible situations while launching the software, it is better not to experiment, but to seek help from a service company.
It happens that Chrome for a long time worked smoothly, and one day, without apparent reason, stopped even opening, then the following could happen.
Random settings failure.
The software executive files are damaged.
Something happened in system registries Windows.
The computer has become infected with viruses.
To begin with, you can consider the most common, easily fixable problems.
Security services block your browser
If the firewall is turned on and antivirus software is installed on the computer, Chrome may have been mistakenly blacklisted and will not start.
To check this direction, turn off the firewall, antivirus, and then try running the program. If everything is fine, then you need to go into the settings of the security services and specify the allowed status. Or add it to the list of exceptions to block.
Altered or damaged system files Windows
Then not only browsers, but also other programs may not work. The simplest thing you can do is roll back the system to an earlier state. Remember to create return points? If you don't do this, in situations of force majeure you will have no way to retreat. Simple advice: if you see that the desktop works just fine, so to speak, it flies, don’t be lazy, open the System Restore interface, add this to the list good point countdown.
If after restoring the system Chrome started working normally, then the problem was with the system. The power supply may have been unexpectedly interrupted during a previous session. This often leads to disruptions in the functioning of the system.
Not enough RAM
One of common reasons, why the Google Chrome browser does not open, the computer’s RAM may be overused. The program itself consumes quite a lot of computer hardware resources. And if the user simultaneously opened several large applications, all this together can deplete the system to the limit.
Sometimes in such cases a window pops up with a corresponding notification. But there may be no warnings. How to treat? Try turning off running applications one by one and trying to launch Chrome again each time. If after one of the shutdowns the browser starts normally, this means that your computer is not designed to work simultaneously large quantity resource-consuming applications.
Some optional programs can be immediately disabled in the autorun service. During the installation process, some applications automatically, unauthorized, add themselves to the startup list when turning on Windows, even if this is not particularly necessary.
Such arbitrariness not only interferes with the operation of some programs, but also makes the process of turning on the computer too long.
User profile corruption
If Chrome turns on and then turns off by itself, the reason may be a violation of the user profile settings. To touch system files, the simplest solution is to completely remove the browser from the computer and reinstall it from the beginning. Then all default settings will be made automatically, in accordance with the factory browser settings.
Outdated video card drivers
Modern Internet browsers are designed for new computers, and the presence of some archaisms in the system may well cause new programs to malfunction. Try running the automatic Windows updates, then the drivers will be brought up to date.
If for some reason automatic update cannot be enabled (the operating system is no longer supported or installed pirated version), then you have to look fresh drivers on the Internet. Typically, driver updates can be found on large software portals. Just check in advance on one of the forums which updates you need for your version of Windows.
The browser update is not compatible with your computer
The fact that Google Chrome can update automatically and in background, it's very good and convenient. However, if your computer is old and the Windows operating system is not new, some updates may not work on such hardware and software.
There can be a huge number of reasons why the Google Chrome browser does not open in Windows. System failures caused by unscheduled power outages may be involved here, actions virus programs and malicious scripts, damage executable files Google Chrome, firewall blocking and much more. This article provides information on what to do if your Google Chrome won't start, and also describes why such problems may occur.
The very first thing that is recommended to do if any program (including the Google Chrome web browser) freezes and does not open is to restart your personal computer. It is quite possible that something necessary for the browser to work Windows service froze and stopped functioning properly. In this case, after a reboot everything will work as before.
If your browser does not start often enough, you should pay attention to other ways to solve this problem, which are described below.
Conflict with antivirus
Another common reason why Google Chrome does not work is conflict situations with antivirus programs installed on your computer. To diagnose this problem, simply temporarily disable the antivirus and try to launch the Google Chrome browser.
If it opens normally, then you have found the source of the trouble. In this case, you just need to add the browser to the exclusion list. You can read about how to do this in the manuals for your specific antivirus for Windows.
Don’t forget to reactivate the software after checking and configuring it so as not to leave dangerous vulnerabilities in operating system.
Windows Firewall Conflict
Another program that can conflict with Google Chrome and be the reason why it does not open is built into the OS Windows firewall. This special application, which is designed to ensure the security of your personal data while working on the network and on the Internet.
As is the case with antivirus software To diagnose this problem, simply disable the firewall temporarily. To pause it, Windows users you need to do the following:
Checking with Cleanup Tools
You can also check your operating system using special utility from a Google developer called Chrome Cleanup Tools. Download it from the official website https://www.google.com/chrome/cleanup-tool/, after reading the terms of the user agreement.
The utility does not require installation before starting work - immediately after launch, it will begin scanning your system for the presence of all kinds of scripts, processes and applications that may interfere correct operation Chrome browser. If any suspicious programs are found, Chrome Cleanup will try to resolve conflicts or prompt you to remove the interfering software.
Reinstalling the browser
If none of the steps suggested above helped you solve the problem with starting the program, you need to reinstall it. To do this, uninstall Google Chrome through the Control Panel, and then download the latest version from official page downloads -
Google Chrome is a popular web browser that has deservedly earned the title of the most used web browser in the world. Unfortunately, it is not always possible to use the browser - users may encounter problems launching Google Chrome.
There may be a sufficient number of reasons why Google Chrome does not work. Today we will try to look at the main reasons why Google Chrome does not start, adding tips to solve the problem.
Reason 1: Browser blocked by antivirus
New changes that developers make to Google Chrome may contradict the security of the antivirus, due to which the browser can be blocked overnight by the antivirus itself.
To rule out or decide this problem, open your antivirus and check if it is blocking any processes or applications. If you see your browser name, you will need to add it to the exceptions list.
Reason 2: system failure
A serious failure could have occurred in the system, which led to Google Chrome not opening. Here we will do it very simply: first, you will need to completely remove the browser from your computer, and then download it again from the developer’s official website.
Please note that on the site Google downloads Chrome system may not correctly detect your bit depth, so be sure to make sure you download Google version Chrome is exactly the same bit size as your computer.
If you don’t know what bit depth your computer has, it’s very easy to determine. To do this, open "Control Panel" , set the viewing mode "Small Icons" and then open the section "System" .
In the window that opens near the item "System type" The bit depth will appear: 32 or 64. If you don’t see the bit depth, then you probably have 32 bit.
Now, when you go to the Google Chrome download page, make sure that you are offered the version for your operating system.
If the system offers to download Chrome of a different bit size, select "Download Chrome for another platform" and then select the required version browser.
As a rule, in most cases, after the installation is completed, the problem with the functionality of the browser is resolved.
Reason 3: viral activity
Viruses can affect a variety of corners of the operating system, and, first of all, they are aimed at damaging browsers.
As a result viral activity The Google Chrome browser may stop launching altogether.
To exclude or confirm this possibility of a problem, you should definitely run the deep scan mode in your antivirus. Also, to scan the system, you can additionally use the special scanning utility Dr.Web CureIt, which does not require installation on your computer, is distributed absolutely free and does not conflict with antiviruses from other manufacturers.
When the system scan is completed and all infections have been cured or removed, restart your computer. It is advisable if you then reinstall the browser, having first removed the old version from the computer, as described in the second reason.
And finally
If the problem with your browser is recent, you can fix it by performing a system rollback. To do this, open "Control Panel" , set viewing mode "Small Icons" and go to section "Recovery" .
In the window that opens, select "Run System Restore" .
After a few moments, a window containing dots will appear on the screen Windows recovery. Check the box next to the item "Show other restore points" , and then select the most appropriate restore point that preceded the problem starting Google Chrome.
The duration of system recovery will depend on the amount changes made into the system after creating the selected point. So the recovery may take several hours, but after its completion the problem will be solved.
Let's imagine a situation where you decide to go online using your favorite Google Chrome browser, but it doesn't open. There can be many reasons for this, as well as ways to correct it. Let's look at the most common of them, as well as opportunities to correct the situation.
Antiviruses and firewalls
If google chrome windows 7 does not start, then you will most likely need to look for the reason in the antivirus programs installed on the computer. It is the antivirus or firewall that blocks the browser from opening. Getting rid of the problem is quite simple.
First, you should check whether the browser really does not start due to the antivirus program. To do this, temporarily disable the firewall or antivirus. For example, you will learn how to disable the firewall in Windows 8. Now we launch the Internet browser. If it opens, it means we have found the cause of the problem. In this case, you will need to create an exception for Google Chrome in the antivirus settings. After that we turn it on again antivirus program. If everything is done correctly, then there should be no problems launching Google Chrome.
It has been noticed that the browser often conflicts with Spyware Doctor. In addition, problems may arise for users with McAfee antivirus Enterprise and Comodo firewall. But block Google work Chrome can and other programs.
Profile corruption in Google Chrome
There are other errors that prevent the browser from working. So, sometimes Google Chrome does not open or the program window closes a few seconds after launch. If you do not receive any messages notifying you that an error has occurred, the problem may be related to the user account.
We solve problems in several stages. First of all, please note that your antivirus or firewall must be updated to latest version. In the application settings, make sure that there is a record that chrome.exe is allowed as a process. If all this is done and the problem remains, then let's try to create new profile. It should be noted that you can transfer information from your old account here. However, if the latter is damaged, then this is not recommended.
To create a new profile in the operating room windows system First, close Google Chrome. After this we need to open Windows Explorer, for which you can use the Win and E hotkeys. We are looking for the LOCALAPPDATA folder. Next, we follow the Google-Chrome-User Data route. In this window we are interested in a folder called Default. Click on it with the mouse, select rename and enter Backup Default.
After completing the steps, launch the browser. Automatically when you first open it should automatically appear new folder Default. To transfer information from the old profile, we will still need it. So, in order for bookmarks to appear in the new account from old version, you need to move the Bookmarks.bak folder here. Moreover, do not forget to rename it Bookmarks.
For Apple OS, the steps will be similar. The only thing is that the browser files will not initially be located in the Library. Next you will need to go to the Application Support folder. All other actions are similar to what we do in Windows.
Of course, the reasons listed are not the only ones. Therefore, the above methods do not always help launch Google Chrome again. For example, a virus could often damage an application. In any case, if your browser does not open, then first we try what is described above. You can also try again. If this does not help, then you will need to look for the problem elsewhere, and perhaps seek the help of specialists.
Google Chrome - free program to view websites on the Internet (browser). Fast, convenient, modern. Knows everything you need for comfortable work and relaxation online.
What's good about Chrome:
- Opens any sites
- Automatically translates web pages
- Protects against viruses and phishing
- Self-updating
Chrome is a program created by Google, which is known to be the coolest company in the world. A lot of money has been invested in this browser, the best minds have worked and are working on it, the program is constantly being improved.
How to install the program
Download the program file, open it, install. Chrome only installs on system disk(usually this is Local disk C).
After installation, the browser opens and you can use it immediately.
Also, a program shortcut appears on the Desktop, that is, an icon that opens it.
How to use Google Chrome
To launch the program, you need to open the Google Chrome icon. It is usually located on the Desktop and looks like this:
You can also find this icon if you open Start - All Programs - Google Chrome.
This is what the browser looks like:
As you can see, everything is very minimalistic. At the top right there are three standard buttons - minimize, minimize to window/maximize, close:
Left - open tabs. The active one shows the site that is currently open.
Also the address open in at the moment The site (page) is shown just below. This place is correctly called the "address bar".
To open a particular site, you need to type its address in this line and press the Enter button on the keyboard. For example, I type the address of our website and press Enter.
The site opens inside the program. If you need to open another site without closing this one, then add a tab. To do this, click on the small curly rectangle next to the open tab.
A new tab opens with an empty address bar.
In it we also type the address of the site that we want to open and press the Enter button on the keyboard.
By the way, the address bar can also be used as search string, because it is “connected” with the Google search engine.
That is, you can type your question in Russian. Search suggestions will appear. You can select one of them or select nothing - just press Enter.
The results will be loaded inside the program Google search. That is, we are offered a choice of several sites on this topic.
To open any of them, you need to click on its title.
Back, forward, refresh
In each tab, next to the address bar (on the left), there are three buttons for managing content.
When you click on the first one, the browser will take you back one step. That is, to the site or site page that was opened in this tab before. Of course, provided that there was something open in the tab.
The adjacent button, on the contrary, will send you forward. This is possible if you have returned back at least once.
And the last button is needed to reload the page. For example, you opened a website, but for some reason it did not load. By clicking on this button you can reboot it, in other words, open it again.
Bookmarks
At the end address bar(right) there is a special star. It is needed in order to remember the sites you like or individual pages sites. This feature is called Bookmarks.
For example, I want to add this page to the browser so that I can open it again later. I click on the asterisk at the end of the address bar. The Add to Bookmarks window appears.
You can click on the “Done” button in it, or you don’t have to click it - the page will still be added to the browser’s memory.
Now if you open new tab, there will be a bar immediately below the address bar gray. There will be a website or a website page on it that I remember.
That is, at any time I can open this page simply by clicking on it.
By the way, you can always remove it from this gray stripe. To do this, simply right-click on it and select “Delete” from the list that appears.
You can also find bookmarks added to Chrome by clicking on the button with three vertical stripes. It is located immediately after the address bar (far right) and is called “ Settings and Google management Chrome».
A list will open. If you hover over the “Bookmarks” item, an additional list will appear, at the bottom of which there will be all the bookmarks added to the browser.
If there are a lot of bookmarks, it makes sense to sort them into categories (folders). You can do this using the Bookmark Manager. It is located in the same place: the “Customize and manage Google Chrome” button - Bookmarks - Bookmark Manager.
Click on the “Arrange” button, add folders, and drag bookmarks into them.
As a result, the folders you created will appear on the bookmarks panel. Let me remind you that this panel is located immediately below the address bar when you open a new (empty) browser tab.
By clicking on a folder, a list with bookmarks folded into it will open. Very convenient!
How to download files from the Internet
As you know, you can download on the Internet different files: documents, books, music, etc. Chrome, like all other browsers, can do this.
What does "download" mean? This means that some site has posted files that you can take for yourself. Or there are such files in your email box. Downloading them means saving them so that you can later open them on your computer without the Internet. That is, these will already be your files on your computer.
IN Google browser Chrome does this in the following way: You click on a file that can be downloaded, and it is automatically saved to your computer.
This is what it looks like. Immediately after clicking on a file that can be downloaded, a gray arrow appears for one second. Thus, the browser reports that the process has started.
The downloaded file is placed at the bottom of the browser.
This part with loading and already downloaded files can be closed by clicking on the cross on the right side.
You can control the downloading of a particular file by right-clicking on it at the bottom of the browser (on the file downloading bar). Or in the Chrome settings: button “Setting up and managing Google Chrome” (at the end of the address bar) - Downloads.
Where to look for downloaded files on your computer. In the "Downloads" or "Downloads" folder.
Start - the name of your computer (first top button on the right side) - “Downloads”.
How to delete history
All sites that you open in your browser are recorded in a separate place. Unlike “Bookmarks”, which you add yourself at will, this happens independently of you.
Chrome also remembers your downloads, photos and pictures that you looked at on the Internet, as well as passwords and data that you entered.
All this information is called “History” and it is available in any browser.
It turns out that anyone who uses your computer can find out your browser history. See what sites you visited, open your email or social network page, and access other personal information.
Moreover, in Chrome, part of the history is shown immediately when you open an empty tab.
All other sites you visited can be found here: “Customize and manage Google Chrome” button - History.
You can erase this information there, in History. For this there is a special button “Clear history...”.
A window with cleaning settings will open. Birds indicate what the browser offers to delete by default. You can customize it your way - remove or add birds. You can also specify how long to clear the history.
Important! By checking the “Passwords” option, Chrome will delete those logins and passwords that it has remembered. This means that you will not be able to automatically log into your personal services(V email, pages in social networks etc.). To restore access, you will need to enter your login and password for each service. Therefore, before deleting passwords, check whether you remember this data.
After you configure what you want to delete, click the "Clear history" button. The information will be deleted.
However, all bookmarks, settings, themes and extensions will remain.
Extensions, themes, applications
Extensions are all sorts of gadgets for the browser. They are built into Google Chrome and help the user solve certain tasks.
For example, using Adblock extensions Pro browser will automatically block annoying advertising on sites. And with the help of various gadgets for VKontakte, you can significantly expand the capabilities of this social network.
All these extensions are free. Everyone decides for themselves whether to install them or not. They are easy to add to the browser and just as easy to remove. Most users do not use these gadgets at all, because they simply do not know about them.
In order to find and install an extension, you need to open the Google Online Store.
By the way, you can open it directly from the browser itself: the “Customize and manage Google Chrome” button - Tools - Extensions - More extensions (below).
On the left side there is something like a menu. There are only three items in it - Applications, Extensions, Themes - but each has a bunch of sub-items. Open “Extensions” and select what suits you.
By pointing at a particular extension, something like an announcement will appear with brief information about him. To open more detailed information you need to click on it.
To install, click on the “Free” button and in the small window that appears, click on the “Add” button. You may have to wait a bit for it to load.
Installed extensions are automatically added to the browser. An icon for each typically appears at the end of the address bar.
To work with many extensions, you must be authorized, that is, logged into Chrome. This is done on special page, which will open when needed.
You will need to provide an address email, to which the Google account was created, and the password for this account.
If you do not have this data, you can get it for free by clicking on the “Create an account” link (under the login form).
To manage extensions (uninstall, disable/enable), you need to go to a special place in the browser: the “Customize and manage Google Chrome” button - Tools - Extensions.
The theme is the design of the browser: background image, color scheme. This is what Chrome looks like when you open a new tab.
Initially, Chrome's theme was standard - white and gray. But you can get a different design completely free of charge. Here are some examples of what a new tab looks like in different themes:
Selecting and installing a theme is the same as installing extensions. Opening the Google online store. You can do this through the “Customize and manage Google Chrome” button - Tools - Extensions - More extensions (below).
On the left side (in the menu) click “Themes” and select the appropriate design. To open detailed information about a topic, click on it. And to install it, click on the “Free” button and wait for it to download. After which the theme will be automatically installed.
Applications are programs that can be used directly in the browser.
Thanks to them, you can create documents, edit photos, listen to music, play games right in Chrome. There is no need to download or install anything on your computer.
The principle is the same as for extensions. We go to the Google online store.
You can get there through the “Customize and manage Google Chrome” button - Tools - Extensions - More extensions (below).
In the menu (on the left) click on the “Applications” item, select, install. Often you need to log in, that is, log into your account. If you do not do this, the application will not install.
Of the minuses, it is worth canceling that to work in most applications you need high-speed Internet. At low speeds they will “crash” - glitch, not work.
How to open an installed application. Open a new tab and click on the “Applications” button under the address bar.