• Sharapovo customs when the parcel arrives. Sharapovo, sorting center: where it is, description, functions

    To track your parcel you need to take a few simple steps.
    1. Go to home page
    2. Enter the track code in the field with the heading "Track postal item"
    3. Click on the "Track parcel" button located to the right of the field.
    4. After a few seconds, the tracking result will be displayed.
    5. Study the result, and especially carefully the latest status.
    6. Forecasted delivery period is displayed in the track code information.

    Try it, it's not difficult ;)

    If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

    If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

    Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

    If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

    In these information blocks you will find 90% of the answers to all your questions.

    If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
    In this case, you need to wait for a notification from your post office.

    To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Calculator" target dates delivery"

    If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

    If less than 7 - 14 days have passed since receiving the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel is "the item pre-advised" / "Received" email notification“does not change for several days, this is normal, you can read more by clicking on the link: .

    If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

    If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

    If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, don’t worry, the package is not a courier who brings the package from one city to your home. In order for it to appear new status, the package must arrive, unload, scan, etc. in the next sorting point or a post office, and this takes much more time than just getting from one city to another.

    If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

    If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

    If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

    Nowadays, it is popular to make purchases via the Internet; it is considered especially profitable to buy Chinese goods, since they have a very attractive price and the quality of Chinese goods is no longer inferior to any other. Most often people buy on Ali: clothes, shoes, accessories, cosmetics, small appliances, and household goods.

    It happens that the parcel does not arrive for a very long time, but the shipment status says “released by customs.” How long should I wait for such a parcel?

    Now cases of delays of parcels from abroad at customs are a common occurrence and this happens to every third person. What are the reasons for this misunderstanding?

    • Exceeding the permissible limit for the value of the parcel;
    • Problems with documents

    If the parcel is delayed by customs, the wait may be seriously delayed and you risk being left without the long-awaited goods at all.

    How to track your parcel

    You go to Ali and make a purchase of the product you like. After paying for it, you choose a delivery service with which the goods will be delivered to you. That is, find the “Delivery” menu to the right of the product image and click on “delivery from your country.” Next, you can see a menu where available delivery services will be displayed.

    Here you choose a service that suits you; we will talk about them and their features below. But, please note, if the “released by customs” status lasts more than days, you need to contact the service administration or Ali to resolve this issue.

    EMS is the world's largest delivery service

    Through this system delivery you can receive the parcel from Ali. What is its difference from other companies, advantages and disadvantages. The first advantage is a representative office in Russia - EMS Russian Post.

    One of the services for tracking parcels from EMS Russian Post is Postal Ninja. Here you can track your parcel using the track number.

    The EMS representative office in Russia delivers the parcel in the same way as it was sent from China, so the risk of confusion and delays is virtually eliminated. Here are some more important features of the service:

    • The delivery service operates mobile;
    • affordable price;
    • Poski delivery by courier to your home;
    • It is also possible to pick up the parcel at the post office;
    • permissible weight - 31 kg.

    If you use EMS delivery services and your package is detained at customs, here is what you need to do and what to pay attention to:

    • The parcel can be registered at customs for no more than 10 days;
    • regarding the delay, you can contact the Russian representative office of the company directly.

    China Post

    State postal operator provides domestic and international parcel delivery services, which has a developed system of mail processing points throughout China. The largest centers are in: Beijing, Shanghai, Shenzhen and Guangzhou. Here is a list of important features of China Post:

    • Because of heavy workload Processing your order may take from 7 days to 1 month;
    • China Post cooperates with many small online stores and large trading platforms, such as: Aliexpress, eBay, TaoBao.

    It is important to understand that when sending a message to this service, it is assigned a track number, but it will be impossible to track its movement after passing the Chinese border.

    DHL - German logistics company

    It operates all over the world, delivering parcels from different parts of the world. It has its own representative office in Russia and is a customs broker. One of the company's sorting centers is located in the south and also in the center of Moscow.

    Due to tightening work requirements, DHL has suspended delivery of goods throughout Russia, with the exception of some stores, the list of which includes Aliexpress.

    You can track a parcel sent through this logistics company using the track24.ru tracking service. Here you will see how many points and how long it takes your product to pass through before getting into your hands and where it is currently located.

    If the parcel arrives at the Vnukovo customs office, this process will also affect this service. You will see when your goods have been accepted, processed and finally received the status “released by customs of MR LC Vnukovo”.

    It should be noted that 102976 Sharapovo is the location of the international postal exchange Vnukovo. Therefore, released by Sharapovo customs means that the parcel has successfully passed customs control and from that moment the established shipping deadlines within Russia begin to apply.

    Delivery EPACKET

    Very convenient delivery service in China. Its main advantage is that delivery through China to the Russian border is very fast, thanks to the company’s internal cooperation agreements and corporate ethics. Upon reaching the border, the parcel is handed over to the Russian Post.

    If the goods are delayed at customs, you can only get information from the store that sent it to you. It is possible to track the parcel using the track number, but if the shipment status is not updated for a long time, then you can only ask questions to the store from which you made the order.

    However this method shipping is one of the cheapest and fastest of all available on Ali. Many online store users use the services of this logistics company.

    Now you know what the “released by customs” status means and how you can find out additional information about the dispatch and timing of receipt of your goods. We also figured out how long to wait, how to track the parcel and where to contact if it is delayed.

    One day we may find a notice in our mailbox that contains a mention of “MR LC Vnukovo”. This usually signals that there is mail waiting for us at the local post office that we need to come and receive. In this material I will tell you what “MR LC Vnukovo” is, what the specifics of its work are, and what to do if you receive a mail notification with the mentioned line in it.

    “Vnukovo International Logistics Center” is an important transit point in the logistics chain of many goods entering Russia. After passing through customs, various packages, parcels and other cargo enter the Vnukovo LC, where they begin to be sorted and subsequently sent to the appropriate links in the logistics chain.

    The duration of sorting may vary significantly in each specific case. It is influenced by factors such as:

    • the workload of the logistics center at a particular moment (for example, before the holidays it is high);
    • serviceability of sorting equipment;
    • availability of sufficient staff;
    • and just the human factor.

    The stay time of parcels at the Vnukovo MR LC can range from several days to several weeks, so there is no need to panic if the parcel is stuck there for 10-14 days.

    Also, there is no need to panic if the parcel after the Vnukovo LC has significantly lost weight. This is usually explained by human errors, and the declared goods will reach the recipient safe and sound.

    To roughly understand what Mr Lts Vnukovo is and how to work logistics center, I suggest you watch this video:

    What to do when receiving a notice from MR LC Vnukovo

    If you find a notice from this LC in your mailbox, and the sender is not indicated on it, then you can try to get information about the latter on the Russian Post website. Enter the 14-digit number under the barcode you received. postal notice in the appropriate field of the site, and click on the button with a magnifying glass. You can also call the indicated post office and ask the young lady-operator for information about the sender.

    Track the sender using the Russian Post resource

    What could this correspondence be about?

    A postal notice from MR LC Vnukovo notifies the recipient that there is postal correspondence awaiting him at the local Russian Post office. This often happens with any parcel (especially if you previously bought something on trading platforms"Aliexpress" level). Also in some cases it may be a registered letter from government or municipal authorities, with information important to you that you will need to familiarize yourself with.

    If there is “ ” next to the inscription LC Vnukovo, then this means “Additional Technical Index”. The latter is used by Russian Post to facilitate the sorting of postal correspondence, allowing faster work with various enterprises with large postal turnover (PF, courts, banks, etc.). Therefore, it is recommended to go to the post office and receive the correspondence due to you.

    Why the fright did all the parcels (orders) suddenly begin to be delivered through customs, and the so-called “L/C” to Sharapovo? What kind of Monopoly is this, with discrimination??? Previously, all orders from Singapore (as well as from Asia in general) to the Republic of Belarus mainly went through Orenburg. Because, in terms of delivery, RossPost is much closer and faster. And everything was fine, and without delays. And people received their orders within 14 to 20 days. Now, not only are all orders in lately For some reason they only go mainly through Sharapovo, and also through some kind of l/c? Which slow down and are in no hurry to release goods (s) to S/C - sorting centers? Why do we even need such a L/C if they don’t (as is done in ALL European and Asian countries) deliver in Russia??? The order arrived at customs, as well as in (Russia), on 07/07/17 (although the order itself left Singapore (as indicated by the link from "Alika") on the Asian website) on 07/06/17), and in the same day, has already been released by customs. For example, it is the central office as a whole that creates problems for many consumers. Since the main number of orders are either lost (stolen) or arrive with mechanical damage, it is the orders that go through “customs” at the central office. through Moscow and Moscow region. This also includes Sharapovo. But despite all these problems with delays and complaints, I still hope that I will receive my order, albeit late, but intact? Like my previous order. Which, for some reason, also ended up in Sharapovo first? Although it came from Hong Kong. It smacks of discrimination with a monopoly. Russia is big, and for some reason all orders from Asia and Southeast Asia deliberately and purposefully go through Moscow, or the Moscow region? Why not Kaliningrad, St. Petersburg, Murmansk, Vladivostok, Orenburg, Kazan, Ufa, and many others. the nearest cities of Russia? Where are there also International Airports with customs??? They came up with the idea, From Asia to the Moscow Region Central District. Then wait until the order from Moscow will wander around the cities of the R/R/D in circles. From here the question; Whose whim is this??? And where is the Russian antimonopoly service looking??? Or are they only formally listed as the “antimonopoly service”??? To all those who complain about Russian Post. Basically, many goods - orders - disappear even before they reach the Sorting Centers of Russian Post. Once I was tracking one of the orders by weight. After I saw that the order, upon receipt at the sorting center (or no matter where), had lost weight, I didn’t bother waiting, I simply refused it on the website where I ordered the goods. And within 6 and 11 days the funds were returned to my card. Although, it was registered within 45 days. By the way, this is a good functionality for returning the entire amount if the argument or reason is justified .I hope that this advice will help some avoid problems with returning their funds. And it is advisable to do this before the order arrives at the final destination. Therefore, you can ask for a photo file(s), or simply message the seller with the weight of the sent order. Early weight of orders for example the same " Alika" was always and everywhere indicated during tracking. The exception is perhaps small and cheap orders. Now, for some reason, the weight cannot always be observed? Apparently this is the “policy” for the “scammers”. I will give a rating after receiving the order in proper form. Although, the delivery time does not automatically allow us to give 5 stars. The argument for delivery on time, a date indicating from 25 - 45 - 60 days, is not an argument. Because in general, the maximum period is taken when sending with a delay by the seller. Due to the lack of availability of goods at the time of order (which is not notified in advance). If the seller does not delay the shipment, as well as the country of dispatch, then the terms should be appropriate - accelerated. Something like this. I don’t really care about the work of our Russian Post. Sometimes you have to wait more than two weeks for your parcels from St. Petersburg. Because... some incompetent “employees” send, not only are they in no hurry, but also through, where and when it is convenient for them!? And not as it should be. Example From Arkhangelsk via Moscow, parcels arrive in 9-11 days. To the Republic of Belarus parcels from St. Petersburg , they’re coming, well, very good. for a long time??? And even through Samara - RT - Kazan then to Ufa and then to the destination? Although there are shorter and shortcuts on the same railway lines. This is how we “live”... It turns out that until you evaluate the message, the message is not sent!? Hmmm... Alas, but higher than 3 - three, yes, and even then with an advance payment, I can’t deliver. (The reason is stated above: 5 days the order was in the l/c. Why, and what did he do during these 5 days in the l/c ts??? It’s just like they “did an audit” - (they were talking) probably!? So, then think about how you need to quickly improve and establish the process of sending consumer orders. In order to gain trust with respect from citizens. Of which there is less than expected, and I would like to observe.

    Relatively recently the post office played vital role in the life of every person. The only way to communicate between cities was by sending a letter or telegram. Moreover, to keep abreast of events, people subscribed to newspapers. With development cellular communications and the Internet, for a short period it seemed that mail was completely outdated. But there were parcels and registered letters. And here the development of online stores has opened new page V

    Today, most people prefer to shop online. Parcels are delivered by Russian Post. All of them pass through a special distribution center. For international mail there is a sorting center in Sharapovo. Where is it, we will talk to you today.

    "Post office"

    Each region has a branch that is responsible for delivering correspondence in its area. All branches are divided into 10 macro-regions, each of which has one common center where all parcels arrive for further distribution. There are two branches in Moscow, which are united into one macro-region.

    But that's not all. The Vnukovo logistics center is located on the territory of the region, which processes shipments not only within the country, but also international parcels.

    What's going on here

    Let us repeat once again where it is: the sorting center in Sharapovo is located not far from Podolsk. Life is in full swing here around the clock: huge machines flash with red lights, conveyors hum. As a result, all parcels and letters are distributed and sent to post offices in six regions of Russia.

    A person may not even know where it is. Sorting center in Sharapovo it works as follows. Let's say a person sent a letter to Vladivostok. It will go first to the Podolsk ASC, then to the regional branch.

    Let's take a look inside

    Residents of the area know exactly where it is. The sorting center in Sharapovo is a place of work for many. Here, 350 people work per shift, and a total of 1,650 people are employed. It sorts ordinary and registered letters, as well as parcels. After that, they are sent to regional post offices, where their final recipients receive them.

    For you, it all ends when you drop the letter in mailbox. But work postal service This is just the beginning. It goes to distribution center, receives a dispatch date, and the mail containers go to the regional sorting center.

    Bandwidth

    The majority of shipments at the processing center are corporate correspondence. This number also includes notifications from government agencies, for example, fines from the traffic police. But the functional tasks do not end there; parcels and parcels are also processed here.

    You can see where the sorting center in Sharapovo is located on the map above. The sorting speed here is maximum - only 21 hours. This is how much time passes between the entry and exit of correspondence. About 3 million letters and parcels pass through the center every day. In the spring, the influx increases greatly because government agencies send holiday notices. December is not far behind - the season of congratulations.

    Modernization of work

    The sorting center in Sharapovo underwent improvements two years ago. First of all, the task was to simplify and speed up the processing of correspondence. This was done thanks to automation and competent logistics:

    • Now all parcels are sorted using special equipment. Today you can see on every letter or parcel the imprint “Left from the sorting center in Sharapovo”, the date and time. Previously, parcels could not leave the center for several days. In order for these changes to begin to work, a large-scale reorganization and optimization of all business processes was carried out.
    • The second point is logistics. Routes have been revised and removed unnecessary items. For example, a person in Omsk sent a letter to an addressee in his city. It goes to the Moscow sorting center and then comes back. Local shipments are now processed within the city.

    Departments that are subordinate to

    Address of the sorting center in Sharapovo: 102975, Moscow, Sharapovo. That's all the data. In fact, the address is not written down anywhere; all clarifications on this issue come down to the wording “near the village of Sharapovo.” Apparently, this object is simply impossible here. On the other hand, since this does not prevent letters and parcels from freely getting here and going to their addresses, it means that it is really not difficult. The object is subordinate to:

    • plot;
    • several workshops.

    How does sorting work?

    A person, or rather an operator, begins work. Its task is to initially scan the barcode. At the same time, in special program information appears about what type of mail was received. The data is uploaded to the official website. Now a client who knows the identification code can find out where his parcel is located.

    Exemplary order reigns here, which allows you to avoid mistakes. All containers are distributed among the workshops: written correspondence, parcels and express shipments. To date, the last workshop is only partially automated. The use of manual scanning continues. According to the employees themselves, this is due to the fact that some items have a non-standard shape.

    Sorting regular emails

    Manual labor is also partially preserved here. Operators put them in boxes so that they lie “facing” each other. After this, the scanner reads the addresses and distributes the letters into the required cells. This happens very quickly. Approximately 12 letters pass in one second. If the address is written down with errors, it will be returned to the operators. They manually enter the index from images of letters. To work here you need good experience and fast response.

    What happens to parcels

    They are distributed over several stream lines:

    • Boxes and packages that are sent abroad.
    • Large, heavy and oversized loads.
    • Ordinary parcels.

    As they follow the belt, parcels automatically fall into compartments that correspond post office city ​​or region to which they must be delivered.