I forgot my play store login and password. Protection against accidental and unwanted purchases

While working with OS-based mobile devices Android user You may be unable to access your Google account. When you try to switch to your account, the system displays an error message about incorrect input password and so on, accordingly, access to mail on gmail.com is also blocked. What to do in this situation? In this article I will talk about G.co/recover recovering your account password on your phone, I will explain what tools you can use to recover it lost password, and what steps will need to be taken to achieve this.

The problem described above related to losing your phone password can happen for several main reasons:

How to recover your password via G.co/recover

So how to restore gmail password? In such cases, we were previously asked to go to G.co/recover and start the password recovery procedure. Now the transition to specified address automatically takes us to , prompting you to enter an address email to gmail.com, the password for which we have lost.

After correct input, the system offers to verify your account in several ways (sending a request to mobile device, sending SMS, calling, sending a confirmation letter to an alternative email address, a series of leading questions about the user’s device), and, with successful validation, the user will be able to change the password for his account and use its updated version.

To do this you will need to come up with New Password(preferably consisting of a series of letters and numbers) and enter it twice in the appropriate window.

Detailed instructions for restoring access to your Google account are provided here. At the same time, I’ll immediately point out that writing to the support service about recovering your password in most cases is pointless - you will be asked to go to the password recovery page (the link to it was indicated above), and follow standard procedure recovery.

How to recover your password via google.com/accounts/recovery

Another previously existing option for recovering a Google account password was to go to google.com/accounts/recovery. Today, when we try to follow this link, the system automatically redirects us to the one already indicated above, where the user can go through the classic password recovery procedure (SMS, call, leading questions). That is, de facto, there is no difference between following the first or second link.

If you deleted your Gmail account

If for some reason you deleted your Gmail account (or simply did not log into your mailbox for more than 9 months), then most likely you will not be able to restore access to your Google email account. We'll have to create new account, with a different name (you won’t be able to take the old name either), and start all over again. If you deleted your account very recently (a week or two), you can try to go to the account recovery page indicated above and try to restore the latter according to the standard procedure.

If attackers have gained access to your account

If your account was hacked by attackers, then the password recovery procedure may become more complicated. To recover via G.co/recover, you should use those tools and information that only you have access to and that third parties do not have access to (for example, correctly answer leading questions about your IP address, your browser version and other private confidential data ).

Conclusion

If you have lost the password to your Google account, use the procedure through G.co/recover to recover your account password on your phone and go through all the steps necessary for this. The most convenient solution would be to recover your password via SMS - it will allow you to easily restore access to your account. If mobile number wasn't attached to yours mobile account to Google earlier, then you should use confirmation through an alternative email and answers to leading questions - this will allow you to log into your account correctly and continue to enjoy the full capabilities of its functionality.

It is not such a rare situation when a user cannot log into his own Google account. The situation is also unpleasant because in this case, access to almost all Google services becomes impossible due to the fact that this particular account is in in this case key to enter and Play Market including.

How to recover your Google Play password

If the password was simply forgotten by the user, then recovering it will not be difficult (you will need a computer). To do this, contact Google Account Recovery, where available detailed instructions to restore access:

In this case it is worth considering important point. If, when creating your account, you did not attach data that would prove your identity, then restore your Google account by phone number impossible, so you'll have to answer a few questions. This is necessary to identify this particular account, or, more simply, the system will want to know whether you are who you say you are. If the procedure is successful, you will be given the opportunity to reset your current account password.

When authorizing, you do not need to write an incomprehensible set of numbers or letters in the contact information line. It is better to indicate real data, in addition, the full name should at least be visually readable, and not look like complete gobbledygook. Well, it is advisable to register an additional email in the settings, then Google will have another opportunity to contact you, this will significantly simplify the task of restoring your account.

How to restore Play Market on your phone if your Google account has been deleted

Deleted accounts do not last long, but they are saved in Google. The service does not indicate how long it will take to recover, so if we act without delay, it is likely that the attempt will be crowned with success. We will restore your account using your phone number (it must be attached).

So, if your memory is completely lost, go to the “Password Helper” page and check the “I don’t remember my password” box. Now enter the address reserve mail and click “Continue”:

After this, a window will open where you need to enter the phone number that we specified and click the “Continue” button again:

Now you need to wait until the verification code is sent to your phone, enter it, and send a request to restore access:

On next page, where we go, a link with a request to restore will appear. If it is not there, it means the account has been deleted after all. If the option is available, then click on the link and perform the final verification steps - come up with a new password and confirm:

How to restore the play market on android if personal data is not specified

As mentioned above, there is no separate account for the Play Market. Therefore, we are talking about a Google account, which provides access to all services of the digital giant, incl. and to Google Play. So, if you did not attach either a backup email or a phone number to your account during authorization, and the amnesia is so overwhelming that it is not possible to remember the password, then we turn again to the “Password Assistant” page (see above). In the window that opens, check the box “I don’t remember the password”, then you need to select “Difficult to answer”.

Now you will have to answer questions that could identify you and prove that the account you are looking for belongs to you. Now you have to strain and remember the date when you last logged into your account, as well as the approximate date of its creation. In addition, you need to specify the names of the shortcuts and email addresses, which were used most often. Such complexities are needed primarily for security purposes, so you need to try to give as accurate answers as possible. It is advisable to log in from a device from which successful authorization was performed, be it a computer or a mobile device:

If the procedure is successful, you should receive a response to your email within 24 hours. Go there and if the answer is there, then follow the instructions provided. Don't forget to check your spam folder just in case.

How to sync your Google account after changing your password

The Google account synchronization procedure is more than relevant after the password has been recovered. Let's consider several possible options.

The first method, our actions:

You need to launch any of the Google applications (Play Market, Gmail, etc.). The system itself may request a login/password pair, after which synchronization will occur automatically:

After changing the password and recovering, run any Google app(Play, Gmail or other). There is a possibility that the application itself will request a new password, after which synchronization will resume.

Second method: Through “Settings” go to Applications, then find Gmail, open and click Force stop, then Clear cache. Now exit the settings and run Gmail program. You should be prompted by the system for a new password.

Third method: Since this manipulation will delete all data associated with the account, we create a backup copy of all data and applications. Then “Settings”, then “Accounts & sync”, then open your Google account and delete it (Remove account). Now add your own account again by entering your login and password:

As you can see, the procedure for restoring a Google account is not that complicated, and for it to be successful, you need to carefully follow the instructions.

What to do if you can't log into Play Market

A situation is possible in which everything seems to have been done correctly, but when you log into Google Play, the system displays an error message again and again. Most likely, you have two-step authentication enabled. This can also happen if the password is not specified. This function is needed to provide an additional degree of security. That is, when you try to log into your account, in addition to the Login/password pair, the system will ask security code, which should come in a voice message or could be a text message.

How can we find out if two-step authentication is enabled on our gadget? If the ability to log into your account is saved, then everything is simple:

• Having opened “Settings” we go to the “Security” section.
• Now you can see the corresponding option through contextual settings.
• There, at your discretion, you can change it or turn it off and then turn it on again.

If you decide to use Play Market with two-step authentication, then you need to set a password, and when the system asks you to remember it, it is better to answer in the affirmative. This will make it easier further work, since you won’t need to generate a password every time you log in.

We hope that the presented instructions helped our readers resolve the problem with logging into Google Play. If you still have any questions, don’t forget – we are always in touch. Good luck!

Forgot your Google account password and can't get into the Play Market? What to do in a situation if you suddenly went to the Play Market and cannot log into your account because you forgot your password and a message constantly appears like: “You entered the wrong password, or the account has been changed. Please enter your password again"? In principle, there are a couple of solutions for recovering your forgotten Google Play Market password. First solution: you can use Google services service, or rather go to the “Google Account Recovery” page. By going to the page, in order to recover your password from the Play Market, you need to write, in the appropriate field, your phone number, which you indicated when registering with Google. After that you will the phone will come SMS with a confirmation code that you indicate on the page. When you confirm the code, you will be prompted to immediately create a new password. If you do not have the phone number that was involved in registering your account, then you have only one thing left to do - register again.

There is another solution to the problem, how to restore forgotten password from Google Play Market. In this option, we will use Recovery Wizard, manufactured by Google. The process to recover your forgotten password is as follows:
Go to the service at: https://www. google.

The article was sent by Valery Artyushkin. Verification and payment status for the article: Verified and paid. +

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1. Preface

The point discussed above is that the Play Market is associated with Google. Accordingly, logging into the application store is also carried out using a Google account. Moreover, when connected Google services is happening automatic login on Google Play, and accordingly in the Play Market.

Important! It is quite possible that you think that there are some separate login details for the Play Market. This is not true at all. The login and password are the same as in other Google services.

Therefore, to recover your password in the Play Market, you need to recover it in Google. There is no separate password for the application store and the same data is used to log in to it as for logging into Gmail and other similar services.

For this reason, below we will talk specifically about the procedure for recovering a password in Google. You can do it on your phone, tablet, or computer – all the steps are the same.

Another situation is when you enter the username and password with which you log into Google, but the Play Market does not accept it. Perhaps the problem is in the application itself or in unauthorized access to your account. Then you need to write to support.

This is done on this page. There you need to select the “Google Play” section, then the “Account and Password” section, “Can’t log in Google account» and find the information you need.

Now let’s proceed directly to the password recovery procedure.

2. Step by step password recovery procedure

To restore access, do the following:

• Go to accounts.google.com/signin/ and enter your login. On the password entry page, click “Forgot your password?”. This inscription is located directly below the password field.

• On the next page you are asked to enter the password that you know and remember. It could be any one you've used before, no matter how long ago it was. Do this and click the “Next” button, and if you don’t remember any password, click “Another method”. This inscription is also located under the input field.

• The next step is to check your account through the phone or tablet to which it is connected. will come to him special form, in which you need to click “Yes”. But the problem is that if you want to log into the Play Market from a device other than the one to which your account is connected, this method, of course, won't work. In this case, there is always the inscription “Another way”. Click on it if so. And if you have access to the device, click “Yes” and follow further instructions.

• Another method is directly related to the phone number to which your Google account is connected. An SMS with a special code or a call will be sent to this number, which you just need to accept. Choose the most affordable and most convenient way and click on the corresponding button. If the SMS option is selected, a field will appear in which you will need to enter a code, and if the call option is selected, accept the call. And if you don’t have access to the number, click on the inscription “I don’t have access to the phone.”

• If you have previously specified an alternative mailbox, it is possible to send a letter to it with a special code. In the case when you have access to that mailbox (a fragment of it will be shown in the text of the message), click the “Send” button, then enter the code from the letter in the field that appears later. The problem will appear if you do not have access to that e-mail. Click "Another Method" again.

• In the event that you cannot use any of the methods listed above, you will need to at least indicate when the account you are trying to log into was created. Enter the month and year, then click “Next”. If you don’t remember this information, click “Another method”.

• Next, you may be asked to enter the address of any mailbox which you have access to. This may not be the email listed in Google. It will also receive a code that will help restore access. If you do not have a single workbox, do not click “Another method”. There are simply no other ways. This list lists them all. It’s better to create some kind of mailbox and give its address.

• After entering the code using one of the methods listed above, you will be able to enter a new password and thus restore access to the Google system and, accordingly, to the Play Market.

If you have any questions, ask them in the comments below.

Hello, smartphone owners who see their device not only as a phone, but also as a convenient device for work, planning the day and entertainment.

You know that sometimes you have to tinker a lot before setting up programs and applications for yourself. And sometimes the user deleted the play market and doesn’t know how to restore it. This task can indeed be difficult, especially if the Google Play password has been carelessly forgotten.

Meanwhile, fans of simple and functional Android today you can’t live without the Google Store, because there are a sea of ​​applications there: books, music, movies, games, screensavers, calendars, notepads and a lot of other useful things. And today we will look at how it can be restored.

What to do if Play Market was accidentally deleted

Play Market is the original component in the firmware of most of the latest tablets and smartphones running Android OS. When you turn on the device for the first time, you already find the treasured icon on your display.

If you accidentally deleted the Play Store, you can try to install it again by downloading it from the official Google website. Installing the Store will require a number of simple steps:

1. A smartphone or tablet must receive permission to install programs from unfamiliar resources. Find the “Security” section in the settings to activate the corresponding item.
2. Then open a browser protected by an antivirus and find the Play Market. Moreover, you should be interested in the file with the .apk extension. Further installing it on your phone should not cause any difficulties.
3. The first time the app is opened, it will ask for your Google account. And then all you have to do is provide your email address along with your password.

The Play Market is installed - and you can again download interesting and useful applications, tested from a security point of view and conveniently sorted by ratings.

Factory reset

If the Play Market on your device is still deeply embedded in the system, then if it is not working properly, do not rush to remove it. Such an action could lead to big problems in the operation of many other Google applications that depend on it.

In this case, you can try to reset to factory settings, but this can only be done if it is installed on your smartphone, that is, you have superuser rights. Otherwise, your maximum authority is to stop applications.

But before you reset the settings, be sure to take care of creating backup copy your Google account.

To reset to factory settings:

1. go to the “Settings” menu and find “Backup;
2. select “Reset data”;
3. reboot your device;
4. restore a backup copy of your Google account data.

If resetting to factory settings does not help and the problem with the Play Store is not solved, then the only way out is to reflash the smartphone at a service center.

If you have forgotten your Google Play password

If you previously provided personal data to Google, then recovery is not difficult:

1. From your PC, go to the main page of the official Google website.
2. Click "Login". When the “Can’t sign in to your account?” form opens.
3. Then enter the email address that was linked to the service and your phone number.
4. You will receive a code via SMS, after entering it you will create a new password.

If personal data is not specified, recovery will take slightly longer:

1. On the main page Google page Now in the window, click “I can’t use my phone.”
2. To verify your identity, you will answer questions, mainly related to the dates of login and creation of your account.
3. And after that, a letter with instructions from technical support will be sent to the specified mailbox.

Frequent problems with Play Market

The Play Market on the device may not launch if it crashes or the system is attacked by viruses.

Restarting Android may help. Or just reset the Play Store settings and clear temporary memory. Go to “Applications”, click on Play Market. There you can click a button to clear the cache and delete data.

You can also try refusing updates. Sometimes previous version more friendly with one or another smartphone. It's not always a matter of imperfect updates. It’s just that sometimes the parameters of a weak device are better accepted by less modified, and therefore lighter, older versions of programs.

If you have problems with the Play Market, you can restart your Google account. To do this, you need to log out and log in again by re-entering your email and password. Then be sure to start syncing.

Resetting Android settings is almost a last resort. But if you have to resort to it to adjust the operation of services on Google, including the Play Market, then do not forget to first save documents that are important to you.

Many people use the Play Market. And even if you have a smartphone or Android, problems and accidental deletions can occur on different models. And now you know what to do about it.

And to keep up to date, follow our posts on VK, Facebook and Twitter, as well as on channel on YouTube.

There was a site with you

Frequent users social networks and services encounter difficulties in using their accounts. The system of user accounts of the Internet giant Google, like all mass services, has a certain operating algorithm that is capable of identifying user accounts that have succumbed to attack by intruders. Account blocking can be resolved if you are the owner of the page and have access to the associated phone number or alternate email address.

How to recover your Google account if you forgot your password

As you know, Google demands the maximum from users complex passwords, which consist of letters of all cases, numbers and complex characters. Such passwords are very difficult to remember, hence the problem of users forgetting their passwords. By the way, never write down your passwords in email drafts or social media notes, even if only you have access to the content.

If you lose your password, you can recover your account in two ways:

1. Using a phone number. If a phone number is attached to the page, then just send the confirmation code using free SMS message. The received code should be entered into the specified field on the password recovery page. Next, the system will ask you to create a new password to log into your account. In this way, you can recover your Google account if the user forgot your password or was blocked - this method is suitable for solving the problem.
2. Using an adjacent email address. If account is not linked to a phone number, then most likely a spare email address was specified during registration. It is to him that the letter with the secret code will be sent.

If your account is not linked to either a mobile number or another email, write to the support service to confirm your identity. In the event that the user (forgot his password or login), support agents will require a copy of the passport in order to verify that you are the owner of the page.

Account blocking

A Google account may be blocked if abnormal activity is detected from the page, such as spamming, cheating subscribers, or downloading large amounts of data. All Google services are connected to each other and combined into unified system user accounts. Thus, your Google account may be blocked if you violated copyright on the YouTube service. If a channel has three strikes, the Google account is automatically blocked.

Consider if you forgot your password and your account is blocked. Reasons for profile blocking:

1. A user profile may be blocked if the page was accessed from different places, which are distant from each other. This may indicate that the page has been hacked, so to ensure the protection of the user’s personal data, the account is blocked.
2. If the limit on sending and receiving messages, the number of user requests to the server, and the number of synchronizations were exceeded per day, the account is automatically blocked. All user data is not destroyed, it can be stored for quite some time for a long time until the circumstances of the blocking are clarified and functionality is restored.

How to recover your Google account if you forgot your username and password

If it was lost, then on the account recovery page you should indicate that it was the login that was forgotten. Next, the system will offer several methods for data recovery and access.

Technical support will tell you how to recover your Google account if you have forgotten your username and password. In this case, according to the clauses of the user agreement, you may be asked to provide personal data to confirm your identity. In most cases, in order for you to be provided new login and password you need to upload a photo of yourself where you have an open passport in your hands

Restoring access by linking a mobile number

In the event that a user of the Google account service has forgotten the password, linking it to a phone number can help. This method is described in more detail in the first subtitle of the article. Please note that all SMS are absolutely free and are transmitted only via secure channels, which ensures complete confidentiality of the transmission. secret code account access.

Restoring access using a backup email address

When registering, Google users are always asked to link their email account to another email address. Make sure that only you have access to the spare mail. When a Google account user has forgotten his password, he can send it to a related email. It is also possible to forward emails from one email address to another.

Quite often it happens that users lose access to their Google account, as a result of which they lose access to any services of this company that were logged in through this account.

After a person loses the ability to log into his Google account, he begins to think about how to restore it. Of course, you can simply register a new one and continue to use various resources, but if a person made some purchases on his account (applications, music, etc.) or, for example, used mail, then parting with it is far from so easy.

At the same time, it is immediately worth noting that if you did not attach any data that could verify your identity, then restoring your account through a phone number will not be possible for you, and you will have to answer a certain series of questions so that company employees can make sure that that you really are the owner of this account.

Account has been deleted

Google accounts that are marked for deletion are stored for a short period of time, and Google does not say how long it will be possible to restore it. If you act quickly enough, then you have every chance that the data you need will be returned, and at the same time you can use the phone number if it was previously attached.

Forgotten login or password

If you have forgotten your password or username, you should first select " I don't remember my password" Now enter the remote mailbox address and click “ Continue" You will then be redirected to a page where you will be asked to restore your attached phone number.

When the verification code arrives at the number you entered, you will need to write it and submit a request for access. You will then be taken to a page with a link to a restoration request. Click on it. If you did not receive any link, this may indicate that your account has been completely deleted. If this option is available, carry out the final verification steps - create a new password and confirm it.

Personal information was not provided

If you did not indicate either a phone number or address during the registration process email box, you will need after the button " I don't remember my password» click on « I find it difficult to answer».

After this, you will be asked to undergo a short test and answer several questions, with the help of which moderators will be able to determine whether you really are the owner of this account. In particular, you will need to enter the last date you logged into your account, the approximate creation date, and the email addresses that you used most often.

It is immediately worth noting that for safety reasons Google company specifically asks difficult questions, and they will need to be answered as accurately as possible.

Remember that during the registration process it is highly not recommended to enter any numbers or a set of incomprehensible symbols in the contact information line, and it is best to enter the real information. At least make sure that the names indicated are not just unknown names, but real names (even if not yours).