What to do if the app store does not load. If you can't connect to the iTunes Store, iBooks Store, or App Store

Once upon a time, I wrote an article. Today I spent more global work. For several hours in a row (about 8-9) I collected and systematized iTunes errors and their solutions into a separate pivot table. To do this, I checked several sites at once that had already collected these errors, and also clarified the information on almost every error on English-language blogs. The result is an impressive table that contains all the errors found that arise when working with iTunes.

On website in this article I post the table itself, which has three columns: error, reason, solution. Below the table I place PDF file, which contains the 4th column - links. For some errors (20 percent), Apple has quite clear instructions in Russian.

Among other things, I provide a couple of useful links to solving the most common errors. Instructions in Russian.

Troubleshooting errors in updating and restoring device data in iTunes http://support.apple.com/kb/TS1275?viewlocale=ru_RU - this manual explains in general terms what to do if an unknown error occurs. For ordinary users You can start with these steps.

• Update iTunes
• Update your operating system
• Check your security software on your computer (temporarily disable antivirus software)
• Unplug everything additional devices USB
• Restart your iPad (iPhone, iPod)
• Try updating or restoring again

For many, this should be enough to solve the problem.

Troubleshooting certain update and recovery errors http://support.apple.com/kb/TS3694?viewlocale=ru_RU. The second article covers a wide range of errors. I recommend you read it if you experience one of the following errors:

• Troubleshooting communication problems (3014, 3194, 3000-3999)
• Security software setup (2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844)
• Checking USB connections (13, 14, 1600-1629, 1643-1650, 2000-2009, 4000-4016)
• Checking hardware for problems (1, 10-47, 1000-1020)

If neither the first nor the second article helped, then you can go to the table (you can start with the table).

Any Iphone owner or another Apple mobile device may encounter this problem. Here, as in the joke about aliens, the chance is 50 to 50. It can occur in any user at any time, regardless of generation or type of device. It can occur on any Macintosh product. If an error occurs on a mobile device, do not worry, much less do a full reset. Even if you first save important data, after this operation you will have to reinstall all third-party applications again, and this will not solve the problem. So, let's start breathing more evenly and read on? The error may look like the message “Connection to the App Store failed,” or the “Unable to connect to the App Store” window. Some Icloud suffer from the same disease. iTunes and Image.

Why does the connection to the App Store fail?

Usually the problem occurs when you try to download a new application or update an already installed one. There are several possible scenarios for its occurrence, and in most cases the cause lies in a failure on the device itself.

For example:

• The date and time are incorrectly configured. It is important that the correct time zone is specified.
• The device serial number is hidden. The “About device” data must contain serial number. At hidden number serial device, or displaying the OS X version or build number instead, the server will simply refuse authentication to the device. After updating the operating system, just such a replacement of numbers may occur.
• Incorrect network settings. When connecting via Wi-Fi access some or even all resources may be limited. The network administrator may have changed the settings, or Wi-Fi access is limited to only a few allowed servers or domains. In general, there must be Internet!
• Invalid or expired certificates for the device. With an expired security certificate, the server will refuse to allow the device through. This point applies primarily to desktop computers. It can be treated by deleting crlcache.db and ocspcache.db from the folder with certificates /var/db/crls/ and then rebooting the system. There are options for setting up certificates and modifying the Keychain containing passwords and certificates manually, but, firstly, the user may not have enough privileges to modify the certificates, and then you will have to reinstall OS X, and secondly, there are simpler solutions. For example, calling Apple support.

What to do if the connection to the App Store fails on your mobile device

The first step is to check if the Internet is available. Perhaps the router needs to be restarted, or maybe mobile traffic ended. If there is internet, then something is wrong with the settings in the device.

There is a fairly simple method available to any iPhone or iPad user. It allows you not to spend a long time delving into the settings and solves the problem in most cases. This method consists of two stages:

• Log out of your Apple ID in the device settings.
• We go back to our Apple ID.

To be sure, you can reboot the device between these two stages. Everything is ready! No reinstallations, no settings, you can go to the App Store.

Can't connect to iTunes store

The error message may look very different, but ultimately the situation is the same. For mobile device users, the solution is the same - check if the Internet is available, re-login to your ID.

I can't connect to iTunes via Apple TV. Here everything is somewhat more complicated. We check the availability of the Internet, updates for TV and date settings. We correct errors manually and get access to iTunes. If you can’t log in through a Macbook or desktop Mac, you should pay attention to several points in addition to those listed above:

• Make sure your computer has the latest Safari versions and iTunes.
• If a firewall is activated on the system, make sure that it allows connecting to iTunes. This, of course, applies when logging into this system for the first time, or if the firewall has recently been installed (activated).

If the problem occurs when you try to access iTunes via a PC, then check again whether it responds to technical support. iTunes requirements, update the OS to the latest version, do not use the proxies built into the system to connect to iTunes.

In addition to this, other problems may arise. The most common is conflict between iTunes and software that monitors traffic on a computer. It may look like “Blank” iTunes or be accompanied by a message with the number 0x80090318. This means that some software components your PC uses LSP technology. In a sense, this message may even be good sign. Perhaps the firewall is again to blame, or perhaps Apple has just discovered a Trojan on your system. In the first case, we solve the issue with firewall permissions, and in the second, we urgently need to clean the system.

Perhaps these are all cases when there may be a problem connecting to the App Store. In most of them, the refusal is accompanied by a more or less informative message, and in the vast majority, regardless of the content of this message, re-logging into the Apple ID will solve the problem. The main thing is not to fuss, but to check everything in order if a problem arises. Otherwise, rash actions can lead to much worse results. The likelihood of this and other problems occurring is reduced by preventative measures. Keep the software on your devices updated to the latest versions whenever possible, and use a reliable antivirus.

Many owners of such modern devices, like an iPod, iPad or iPhone, in the process of installing any applications from the App Store, a message pops up saying that it cannot connect to the iTunes Store, which makes it impossible to download, update and install the desired application.

Currently, no one knows exactly why this problem occurs. Naturally, if you discover this problem in yourself, you immediately begin to ask questions related to how to connect to iTunes. But still there are craftsmen who managed to solve this problem.

The essence of the problem

Initial conditions - use iPad tablet third generation, Wi-Fi version with 32 GB of internal memory. Connect to the Internet using D-Link router DIR-300. No deviations in the operation of the tablet itself were noticed. After updating the version and trying to download free applications, the phrase pops up that it is impossible to connect to the iTunes Store. Despite all this, no one blocked access to the store Apps Store, that is, you can view annotations for applications, etc. All sorts of attempts to reboot the tablet, etc. didn't help. The most interesting thing is that even applications located in the cloud service are not installed Apple iCloud previously saved there. And if you go from your personal computer to the latest version of the iTunes application, you can make sure that everything is in order. That is, on desktop computer Everything is fine with us, but the tablet gives an error. This means that the problem is with the tablet or its update. It is worth noting that the tablet was not jailbroken.

Let's try to look at two methods to solve this issue.

App Store Settings

• First you need to go to the App Store.
• We find the Featured section, scroll to the bottom of the page and click on the Apple ID parameter - this is a parameter that contains all the data for our login in the application store. Next, a window will pop up where you need to select Sigh Out.
• Again, go to the Featured section and enter all of our App Store credentials again. If you have an associated credit card, then you must enter all the information on it.
• In case the above steps did not help and you still wondering, why it doesn’t connect to iTunes, then just try restarting the device. To do this, click on the Sleep/Wake button located at the top right of the tablet. After pressing this button, an arrow with the word Turn off will appear at the top of the screen. Next, simply turn off the device by pressing the Sleep/Wake button again.

Changing your time zone

• You need to go to Settings
• Then find the General section and go there
• Next, look for the Date and Time tab.
• Here you should disable the Automatically option
• It is necessary to set the year 2038 in the Time zone section. Here you need to be careful that the year parameters set are active. This is determined by the color of the numbers and date. You also need to change the name of your city to any other.
• Next, we leave everything as is and go to the application store. Go to the Updates section, where you will probably see a message that you cannot connect to the iTunes Store. You can see the same inscription by going to the Featured section, but now, most likely, you won’t even be able to get into the application store.
• Next, you just need to return all changed settings to their original state.
• Then just go to the application store again to check if you entered everything correctly.

And now the long-awaited moment comes. Go again to the App Store, but you will again be disappointed, because again the problem is that the iPhone does not connect to iTunes, in fact, the same as on the iPad and iPod. But you shouldn’t immediately give in to panic and hysteria; it’s better to just wait a little time. In this case, you can continue to work on the tablet, or leave it completely alone.

And after some time, having already forgotten about your torment with installing the application, preferably after a few hours, you can try again. To do this, go to the App Store again and select any free application, you will immediately notice that the system no longer writes - the iPad does not connect to iTunes, but simply asks you to enter our account password for the application store again. Don't be alarmed, everything is fine. Next, you just need to enter your password and calmly download the application you need. Try again and you will succeed again.

It should be noted that it is still not clear what exactly led to the positive result, since there were attempts to set 2013 and 2014 instead of 2038. Also, the cities were changed to different continents more than once. There were attempts to disconnect from the router and even turn off Wi-Fi. But in the end, the result was still obtained. And the window with ominous words can’t connect to the iTunes Store, didn’t appear anymore, but that’s all required applications successfully installed on an iPad tablet. This means that you can achieve the desired results using various methods.

When Apple's engineers and programmers take a well-deserved vacation, PR and marketing specialists drive progress. I was unable to find any other justification for the frequent appearance of various flaws in the operation of “fruit” OSes. Moreover, the claims are sometimes true for both desktop and mobile systems. This time we will talk about ways to eliminate them in relation to iTunes and the App Store.

Let someone who has never encountered the annoying “Can’t connect to the iTunes Store” notification throw an iPhone at me. This signature tends to appear at any time, being completely unrelated to connection problems. In any case, getting rid of it is much easier than you thought.

Despite the obvious software nature of the problem, we strongly recommend that you make sure that your personal account is topped up and that your Wi-Fi router is operating normally. After making sure that everything is in order with the Internet, go to “Settings” - “General” - “Date and time”, where you set the time to automatically adjust. IN lately iOS is clearly dependent on the owner's punctuality.

The relevance of the firmware plays no less a role in stable work iOS and its services than a high-quality Internet connection or time zones. The gurus from Cupertino tirelessly tell us about this, literally imposing the next update that “corrects all (!) errors.” Of course, we won’t play believe it or not, but you should still install the latest version of iOS. Keep an eye on this in the "Settings" - "General" - "Software Update" application.

If everything is in order here, the main reason for blocking access to iTunes and the App Store may be an artificial restriction imposed by the operation of the VPN service. Go to “Settings” and, counting the sixth line from the left with the mark of the same name, move the activation slider to the “off” position. Valid only for devices with an LTE module.

However, it happens that iTunes and the App Store do not work due to objective reasons. This is possible during preventive maintenance. In order to check the status of the company’s servers, just visit special page on the official website. There you will get everything necessary information about the activity or inactivity of the desired service.

P.S. If all of the above does not help, an emergency reboot is our everything.

Please rate:

Authorization is logging into your account by entering your username and password; this login to your account is necessary in order to. Where can I get this treasured login and password to install programs and games on my gadget? It’s simple, you need to register an Apple ID account or also called an iTunes account. The account registration procedure can be performed in three ways:

If you already have a registered account, then using the login and password from the account you can authorize your iPhone or iPad, the email address is used as the login, and you come up with it during registration.


1. In order to authorize an iPhone without a computer, you can go to the “Settings” of the phone and select the Store section.
2. Click the “Login” button (in newer versions of iOS this section may look a little different)


3. Enter your login (username) and password for your account Apple records ID, and click the “OK” button. If your phone suddenly displays the message “Unable to connect to the iTunes Store,” it means the phone cannot access the Internet.
4. If you entered everything correctly, the iPhone will authorize you and you will see the “View” and “Exit” buttons, although in more latest versions The iOS Store settings menu looks a little different.

In order to sign out of your phone account, you need to deauthorize your iPhone by clicking the “Sign Out” button; this action can be performed when purchasing a used authorized iPhone. If you decide to sell or give away an authorized iPhone, it is advisable to deauthorize it.

How to authorize an iPhone in the App Store app
This authorization method also does not require a computer; the entire procedure is performed in the standard App Store application, such an application is available on any iPhone or iPad. As in the first case, the iPhone must have access to the World Wide Web.


1. Launch standard program"App Store". In the “Selection” section, scroll the list to the very bottom and click the “Login” button
2. An account login window will appear, where we select “Login to existing”


3. Enter the login and password for your Apple ID account and click “OK”

1. Connect your iPhone (or iPad) to your computer and launch iTunes
2. After the phone (tablet) appears in the “Devices” section


3. After iTunes is successfully authorized, go to the iTunes Store, which is located in the “Store” section
4. On the right top corner Click “Login”, enter your Apple ID (Mail), password and click the “Login” button


5. After successfully logging into the iTunes Store, your Apple ID (Mail) will appear in the upper right corner, and a greeting below.

After completing these 5 steps, and without missing anything, the iPhone (iPad) will be authorized.

How to deauthorize an iPhone or iPad
The simplest way to deauthorize an iPhone is to do this: go to Settings > select Store > click on your Apple ID and in the window that appears, select the “Sign Out” button (internets are not needed here)


There is also a way to deauthorize an iPhone for perverts, which requires connecting the computer to the Internet - connect the iPhone to the PC, launch iTunes, go to the iTunes Store section, in the upper right corner click on the Apple ID account (aka mail), in the window that appears, enter the password and Click the “Exit” button. After completing these steps, the phone will also be deauthorized.

Sometimes in iOS there are problems with the standard application store. This is due to the firmware and incorrect setting phone. Also, the problem may arise on the side Apple servers, which support the App Store. At the beginning of the year, the store was already attacked by hackers, as a result of which more than two hundred thousand users were unable to log in to the service due to the operation of a malicious program.

If in case of errors on the side Apple user can only wait for all bugs to be fixed, then local failures and problems can be resolved independently. Let's take a closer look at what to do when the App Store doesn't work.

Among all possible problems in the App Store, users most often encounter the following:

• The store does not download applications;
• Updates are not installed;
• Unable to log in to the App Store;
• Application crashes.

Programs won't download - solution

Any errors that appear during the file download stage are temporary. The download stops due to:

• Small quantity free memory gadget;
• One-time failure in the App Store. Check your internet connection in the Wi-Fi or Cellular Data window. You can also perform an emergency reboot of the service without leaving the application;
• Application and device incompatibility.

To free up the required amount of memory, close the App Store and go to the settings window. In the “Basic” tab, click on view the list of programs and erase those that you have not used for a long time. The amount of occupied and available space is indicated at the top of the settings window.

You can also uninstall a program using using iTunes. While connecting your iPhone to your computer, click on the “Device Management” icon, as shown in the figure:

On the left side of the window, select the “Programs” section, and then select the phone’s home screen icon. On the virtual desktop, click on the program you want to remove. Click on the “Done” button to synchronize the changes.

Correctly configuring software update settings

If a software update fails, the user will not be able to use the software that is in the process of being updated. An application icon appears on the desktop with the words “Waiting”, but nothing happens.

To eliminate gray inactive icons, you must first stop trying to download the update. To do this, simply click on the program icon. Click on the icon again. The download attempt will be restarted.

If the updates are still not installed, try completely erasing the program from your iPhone and installing it again using the store. If the iPhone does not enter the App Store, you need to download and install latest updates iOS or perform a hard reboot of the device (Hard Reset).

Sudden termination of the program

If after iOS updates If you can't launch the app store, you should allow it in your iPhone settings. Go to the window for changing parameters - all programs. Click on the “ITunes and AppStore” tab and activate the component.

Are you experiencing intermittent errors while working with the App Store? In this case, restart the program without exiting it. This feature allows you to quickly get things going standard service, saving all settings. Click on any of the lower App Store icons 10 times and wait for the window content to update without restarting the utility.

Any instructions for self-repair You can find your iPhone on our website, or call a specialist for to any place convenient for you.

Articles and Lifehacks

Can't log into the App Store: solving the problem

If the problem occurs after updating the system, you should try the following. We enter the settings of the smartphone or tablet and go to the store tab, which we mark with a checkmark. Now you can try logging into the App Store again.

Often the problem also occurs with downloading application updates from the store. If this happens, you should go to the tab called “Updates” and wait to see if the system resumes correct operation within a few minutes. If the store does not work at all, the problem can be solved by installing another firmware. In this case, you should take care of backup in advance to avoid losing important information. If this does not help, you should try resetting the device. An even more radical method is to reset network settings.

By the way, sometimes the problem is solved even more simple method. If the user does not log into the App Store, he should start by logging out account and enter it again. Sometimes simply rebooting the device also helps. If the problem is still not resolved, you should contact technical support or a service center.

What to do if the user cannot log into the App Store using Touch ID

As a rule, users of 8th began to complain about this problem. iOS versions(with the release of one of the system updates), who could no longer use the fingerprint scanner for authorization. It is also noteworthy that this situation occurs among owners of Apple gadgets around the world. How to fix it?

Go to the device settings and go to the “Touch ID and password” menu. Now enter the 4-digit password. We switch the magazine slider to the off state, after which we return to home screen. Now simultaneously press and hold the network on/off buttons and the Home key. Enter the password on the lock screen that appears.

Open the settings and go to the already familiar “Touch ID and password” menu. Enter the password again and activate the slider opposite the App Store. Now enter the ID password and confirm your actions. If everything was done correctly, the fingerprint scanner can again be used to enter the store.

Most users modern models Iphohe are absolutely convinced of the exclusivity of their devices. There is an opinion that gadgets Apple– these are the most modern, progressive devices with huge functionality, the operation of which is not characterized by failures and many standard malfunctions of most similar phones. However, in fact, mobile phones of the most famous brand are as unreliable as most of their analogues, differing favorably from them only due to a set of unique functions, stylish design and extraordinary functionality. By the way, the last advantage is not always the case. Everyone knows about the controversial reputation of the iTunes service and the problems that arise when working with this application, forcing owners to take the phone to. Similar difficulties are also characteristic of the AppStore, which many users of the fashionable device constantly complain about. In this regard, we will look at ways to eliminate the most common problem with this application, providing as much information as possible on this topic.

So, the first thing you should start with if you can’t log into the AppStore is to go to your phone’s settings and check the appropriate box on the tab dedicated to the service. This will help users who updated the device system get into the store. It happens that the user cannot download updates, and the system simply freezes, which is why the device owner either disables the service or gives up trying to start the download process. In this case, you should just wait a few minutes while loading - it is quite possible full recovery systems.

Another way to eliminate annoying problem on the iPhone is the phone's firmware, with preliminary saving current version on the computer. Also, you should not ignore the method that involves logging out of your account and then rebooting it. By the way, many owners Apple devices They note that over time the problem resolves itself, that is, it simply disappears. The only reasonable explanation for this could be the fact that the application malfunction is in no way related to the phone, but may well be caused by reasons beyond its control.

In the end, if all your manipulations are unsuccessful, you will still have to take it to a service center, at least to make sure that the problem is not in the device itself.

Every user of Apple mobile devices may encounter problems with the App Store. Sometimes connection failures occur or the App Store simply does not open. Problems with the application may appear regardless of the generation or type of device and firmware version. But every error has its own cause and, accordingly, a way to eliminate it.

Why the App Store doesn't work: causes of problems and their solutions

Problems with access and functionality in the App Store can arise for several reasons, but each of them has its own solutions that will correct the situation.

Connection failure

There are several ways to resolve the error, one of which will help the user

This problem often appears when downloading a new or updating an installed application. Before looking for the cause of the failure and the solution to this problem, you need to make sure that the firmware version you are using is not a beta version. It is known that beta versions are very often unfinished and therefore may be the reason various problems functionality of the device as a whole. In case of using exactly trial version, you will have to wait until all possible bugs are fixed by the developers and it becomes possible to update the device to a new, improved version. If the full version of the firmware is installed on board the device, but a connection failure prevents you from installing or updating applications, you need to find the cause and a way to eliminate it.

The date and time are set incorrectly

Solution: Set the correct data, or activate the automatic date and time setting function. To set the date and time manually, you need to go to “Settings” > “General” > “Date and Time” and specify the day, month, year and current time (or select the time zone). To automatically configure the data, simply activate the "Automatic" function.

To automatically configure data, you need to activate the “Automatic” function

Hidden information about the gadget's serial number

In the “About device” tab, in the list where IMEI, firmware version and other data should contain the serial number of the device. If it is hidden or any other information is indicated where it is displayed, the App Store server will not be able to authenticate the smartphone or tablet. This situation can only happen after updating iOS.

Solution: Commit full reset settings to factory settings. To reset, go to Settings > General > Reset > Reset all settings. It is worth noting that a reset implies the deletion of absolutely all data on the device, after which the user will be able to set up the gadget from scratch, like new. To avoid losing important data after a reset, you need to create an iCloud backup before performing the reset. To create a backup iCloud copies you need to go to Settings > iCloud > Backup > Create a Backup.

Once the factory reset is complete, you can set up your gadget as new and restore data from iCloud backup.

Incorrect network settings

If you are using a Wi-Fi connection, there may be problems with the signal or Internet settings. The network administrator may have changed the settings, or Wi-Fi access may be restricted.

Solution: First you need to check whether the Internet is working; to do this, you can try to open the browser, and then load any Internet page. If nothing happens, you need to check the router, it may require a reboot, or may not work at all. You can also try disconnecting from Wi-Fi and using mobile Internet. If the problem remains, the reason is in the device itself.

If Wi-Fi does not load the Internet page, you can try using mobile Internet

Backup solution

There is one very simple method that very often solves the problem of connection failure to the App Store. Any iPhone or iPad user can easily use it. Thanks to it, you don’t have to change anything in the settings and it consists of only three steps:

Jailbreak may also be the cause of such problems. The only way to get rid of jailbreak is to use iPhone recovery or iPad via iTunes. To do this:

• Connect your device to your computer using a USB cable.
• Open iTunes, select your device.
• Click on the "Restore" button.

Search for applications in the App Store does not work

Lately, problems with finding applications have increasingly arisen due to technical work Apple.

When trying to search for applications in the App Store, the programs simply do not appear in the results. This applies to absolutely all programs from social programs (Skype, Instagram, Facebook, VKontakte, Telegram and others) to services for booking tickets and hotels (Aviasales and OneTwoTrip).

But there is one feature - when you open the “Popular” section, programs appear in the search results and you can download them to your device without any problems. You can also download applications using direct links, and update purchased ones from the “Purchases” section.

The cause of its occurrence is still unknown, but we can definitely call it global, because it appears en masse, and not in isolated cases.

Solution: You just need to wait until the problem disappears on its own, since the cause of its occurrence has nothing to do with users and their devices. Usually the wait takes from 1 hour to 2 days.

Applications won't load or update

Stop downloading

If the downloaded application remains in the “Waiting to download” mode for a long time, it is worth stopping the download process.

If the application is waiting for downloading, but it does not happen, pause the download and start downloading again

Solution: Click on the shortcut of the app that is waiting to download, pausing the download. Click on the app again, resuming the download process.

Airplane mode

If you are unable to download the application, you can try to resume the download process using Airplane mode.

Solution: Swipe up from the bottom of the unlocked device screen and tap on the airplane icon to activate the mode. Wait a minute and click on the same icon again.

To solve the problem, turn on and after a few seconds turn off Airplane mode

Switching to DFU mode

If nothing helps restore the ability to download or update applications from the App Store, then it’s time to try DFU mode.

Solution: To use DFU mode you need:

1. Connect the gadget to your computer and launch iTunes.
2. Press and hold the Power and Home buttons at the same time for 10 seconds (the device will restart during this time), until the Apple logo appears on the screen.
3. As soon as the apple appears, you need to release the Power button, and Home button Continue holding until the iTunes icon appears.

DFU mode will help restore the device

iTunes will report that the smartphone/tablet is in DFU mode(recovery). After this you can press Power buttons and Home at the same time, hold for about 10 seconds until rebooting.

The secret way to restore the App Store

What could be worse than problems that prevent you from downloading applications? There are many reasons for the App Store to malfunction and there are ways to solve them. But there is also universal method fix the problem and restore the correct operation of the Apple online store.

The secret method is little known among users of Apple products, but is still used quite often. As you know, the App Store is an online application store, and at the bottom there are several tabs: Featured, Top Charts, Browse, Search and Updates. But there is no such button as “Update”, which would allow you to update yourself App store Store. But the absence of such a button does not mean that you cannot update the App Store.

In order to update the App Store online store and its content, the user needs to make 10 consecutive clicks on any of the buttons located in the bottom panel (view, search, etc.). Thanks to these actions, the tab selected by the user will be forced to reload, and all the information in it will be downloaded again.

To update the information that is displayed in one of the tabs, simply click 10 times on the desired item

Using this method will help users avoid problems with loading descriptions on application pages, installing and updating various applications in the App Store. The method is relevant on absolutely all iOS devices, regardless of the type, generation of gadget and firmware version.

Video: force restart of the App Store

Is it possible to avoid connection failure and other errors in the App Store?

It is almost impossible to prevent errors and problems with the App Store online application store, because they arise suddenly. The only thing that can be advised to users is to regularly create backups iCloud so that if any error occurs, be prepared to reset the settings, since a reset solves most problems related to the functionality of Apple devices.

By using one of the methods to solve App Store functionality problems, each user will be able to restore the ability to download applications to their Apple gadget.

Why the App Store does not open and what to do

It is quite possible that there are problems in the operation of the Apple store itself - for example, if the user sees an error when launching the corresponding application, but this does not always happen. Unfortunately, official confirmation that the situation is temporary cannot always be found on the company’s website. However, it is worth trying to re-enter the store later.

Often the problem may be related to the device. First, you should try the simplest thing: log out of your account, restart your smartphone or tablet for a while and log in to your account again. To do this, open the device settings, go to the menu responsible for the iTunes Store and App Store, click on “Apple ID”, and then click “Exit”. After the reboot, enter the password and try to log in again. Often these simplest manipulations are enough to get the store up and running again.

If they don't help, you should try resetting network settings. An even more radical way is to reset the settings of the device itself - however, it is worth taking care of the backup in order to later restore all the important information contained on the gadget. It also happens that updating the firmware helps.

If the App Store does not open, the device owner can always turn to specialists for help - for example, the service technical support or the nearest service center.

Other ways to solve the problem with the App Store not opening

If the problem occurs after the user has updated the system, he should try the following steps. Go to settings and go to the menu responsible for the App Store and iTunes Store. We check whether it is checked and, if necessary, check it.

Some users iOS devices They complain that they cannot download updates from the Apple store. In such a situation, you should go to the “Updates” menu and wait a while. It is quite possible that the problem will disappear on its own within a few minutes - simply because the system is “slowing down”.

If you have problems logging into the store on iOS 8, you should go to the device settings, then go to the “Touch ID and password” menu and enter the password. Then they try to uncheck the App Store and iTunes Store menus and exit it. The next steps are to reboot the device and re-enter the menu. They check the box again and try to enter the store.