What to do if iPhone freezes during update. Restoring an iPhone via iTunes takes a long time. Other errors you may encounter when restoring your iPhone. Is it possible to reset an iPhone without updating iOS?

To protect yourself from losing information if your Apple device breaks down, it is recommended to create a backup copy. But sometimes the operation fails and the copying fails. To correct an error, you must first identify the causes of its occurrence.

Why couldn't I create a backup via iTunes or iCloud?

Errors “Unable to create a backup copy”, “Error in creating a backup copy”, “Failed to create a backup copy” appear for the following reasons:

iTunes version is outdated;
The USB cable is not working properly;
Internet connection and speed are unstable;
too many backups have been created;
the problem is in the device itself.

How to fix an error in creating a backup copy

If you do not know the exact cause of the failure, then follow all the steps one by one until you solve the problem.

Reboot the system

Try rebooting the device you are using. This action will restart all processes running in background, and will probably solve the issue.

Checking your Internet connection

The problem may be with your internet connection, so try connecting to a different one. Wi-Fi hotspot, reboot the router or check the mobile network status.

Application update

If you are using iTunes, make sure you have installed latest version programs:

Updating iOS and programs

Make sure that the applications installed on your phone or tablet are updated and the firmware version matches the latest iOS version:

Freeing up disk space

Your computer's hard disk probably runs out of space, so you can't save a backup copy. Then open File Explorer and clear the memory.

Sign in to your Apple ID account

Log out of your account Apple records ID and log in again. On iPhone, iPad, iPod touch this is possible through the settings:

On Mac OS and Windows with using iTunes just click on the name account, then click the “Exit” button, and then log in to the program again.

Which now allows you to share absolutely any documents and files between iPhone, iPad and operating computers Windows systems and Mac. Keyword here - any. You put some file in the “cloud”, and it is already available on all your devices.

Previously, this was only possible for photos, notes, calendars, browser bookmark synchronization, etc. Now there are no restrictions on the data format! Let's see how Apple company organized the operation of your service and what settings need to be made in order to use it.

Detailed instructions are already here - let's go!

Installation and download

By analogy with any other program, first you need to download and install iCloud Drive for Windows and iPhone (iPad). For home computer, installation occurs along with the iCloud control panel (this is component this application). There is already a thread on this topic, so I’ll refer you to it.

On an iPhone or iPad, everything is already downloaded automatically and completely ready to use. The only thing worth paying attention to is that if you purchased the gadget a long time ago and updated yourself to iOS 8, then you need to manually perform several steps. Here they are:

Let's go to settings.
Find the iCloud line.
You will be prompted to upgrade to iCloud Drive. In cases where this is not required, the result will be as in the picture:

If the process takes a long time and everything takes a long time to update, then the reason is probably:

Too much data stored in the cloud.
There is no (or weak) Internet connection.
If everything has taken too long, try turning the device on and off.

In any case, all that remains is to wait, since there are no other ways to stop this update.

How to use iCloud Drive

Here it is probably better to show by your own example. Assuming there is a test file, let's see how to access it with different devices. Let's start with the computer, as this is the easiest way. We'll need to open Windows Explorer and here we see the iCloud Drive folder. We place our test file there. That's it, it's saved in storage!

Further, there is a web version of the storage, which can be accessed at www.icloud.com. To get there, you must enter your Apple ID and password. Don't know what it is yet? Run to read and register. As you can see, our file ended up safely here too.

The most interesting and at the same time not very convenient is accessing the file using a phone or tablet. Everything here, as usual, is through...programs. The point is that a separate special application, there is no way to manage all your content at once for iPhone and iPad.

To be more precise, we can view all the files in iCloud Drive on the iPhone through Settings-iСloud-Storage-Storage. Unfortunately, here you can only delete them, but not open, edit, etc.

For all these options, you need a program that supports this technology. Since in our example the file is text, I will use Pages. Go to the program - new document - iCloud. Here it is!

Naturally, everything described in the article is also true in reverse side- that is, you can create a document in Pages, and then at home, on your home PC (with installed panel iCloud) or on any other (using the web version) continue editing. Well, the file format can be absolutely any (music, video, text).

iCloud Drive Limits and Pricing

As always, there were various barriers to use. Where would we be without them? :)

These are the limitations you will have to face when working with iCloud service Drive:

- The file format must not exceed 15 gigabytes.

5 gigabytes of space are given free of charge. This includes both data saved by programs themselves, as well as all the files that you place there. Therefore, often there may not be enough memory in the cloud storage. How to get out of this situation? That's right, buy an extra seat.
And the prices are as follows (per month of use):

Do you have any questions? There are comments specifically for this - feel free to write, I will definitely try to help and suggest the right solution!

P.S. Put “likes” and then the service will work like clockwork, verified! :)

The iOS update procedure is a standard option that is performed automatically on all IPhones. Regular installation new version firmware allows you to keep your phone safe and prevents errors from occurring in your iPhone. Let's take a closer look at what to do when the iPhone freezes during the update.

Users mobile IOS can update their gadget in one of several ways:

"By air." This option involves wireless downloading new firmware from the server and its further installation;
Using iTunes. Connecting the device to the desktop iTunes versions, you can also download and install the latest iOS updates on your device.

Reasons for iPhone freezing during the update process

Errors often occur during both types of updates. They may be related to:

Bad connection. The phone may be unable to download the software package, or the download may have suddenly stopped. Because of this, the firmware process stops, and the phone freezes and does not turn on;
Incompatible settings. On some jailbroken devices, new firmware may not be installed due to a violation of the user agreement. Also, an installed jailbreak can make changes to the names of the iPhone's hardware identifiers. These parameters are checked by the server during the update download process;
Sudden disconnection of the phone from the computer or lack of battery power. Also, a failure can provoke internal error in iTunes.

Remember! When updating the firmware, always monitor the device's charge level. A low battery may cause the connection to the server to be interrupted.

Phone recovery

If your iPhone freezes during the update and no message appears on the display asking you to connect it to iTunes, you can restore it in automatic mode. Just connect your phone to the charger and reboot it.

To do this, press the Home and Power buttons at the same time. After a few seconds, an apple icon will appear on the screen. This means that the gadget’s operation has been restored. Most likely, the firmware could not be installed, so after turning on the iPhone there will be old version IOS. We recommend that you try downloading the update again.

Often the iPhone may not respond to an attempt automatic recovery. In this case, its operation can be resumed through iTunes. Follow the instructions:

Connect the gadget to your computer and open the iTunes application;
Even if the last time the phone froze at the stage of installing the update via iTunes, try to start the firmware process again. To do this, select the main settings tab and click on the “Update” button;

Now wait until the iTunes connection icon appears on the smartphone screen. If it doesn't occur automatically. Press and hold the Power and Home keys for a few seconds;

Confirm the user agreement (appears on the computer screen) and begin the process of re-installing the new OS.

Rerunning the update allows you to resume the previous stop without losing user data and files. If you press the “Restore” button in iTunes instead of the “Update” button, all information on the iPhone will be deleted. The smartphone will reboot and you will receive a gadget with the factory version of IOS. Despite the deletion of user information, recovery via iTunes is the most in an efficient way, which quickly brings the phone back to life.

Any instructions for self-repair You can find your iPhone on our website, or call a specialist for to any place convenient for you.

Those owners are actively looking for information on how to restore an iPhone modern gadget who had serious problems with its operation.

This may be due to the fact that the owner of the gadget took the risk of jailbreaking himself, but the process ultimately led to undesirable consequences. The iPhone simply stopped obeying its “master”; system failures began to appear quite often.

Also wanting to know how to restore an iPhone to factory condition are those users who decided to part with their sophisticated “toy” by selling it. Of course, no one wants to sell a gadget with personal information on it, so such interest is quite justified.

Any process will be accompanied by maximum efficiency if you prepare for it properly. Since not everyone knows how to restore an iPhone via iTunes, a situation arises when a decision is made to go to a service center.

Of course, such a campaign will be effective, but along with the achieved goal, you will have to say goodbye to a certain amount. However experienced users It is recommended not to rush into visiting service center, but study the information on how to restore an iPhone via iTunes, use it and do everything yourself.

Nuances of preliminary preparation

The preparatory process will be successful if the iPhone owner takes into account all the nuances presented by those who have practical experience in resolving such issues.

It is very important to understand that only an iPhone accompanied by the current firmware version will be subject to restoration. If your gadget has firmware installed that has long ceased to be relevant, so Apple has already successfully “disposed of” it, then you definitely won’t be able to restore the gadget with exactly this firmware.

iTunes will persistently report an error every time you try.

In this situation, you will have to choose a different firmware version, but you should remember that subsequently it will definitely not be possible to downgrade it, even if you are a staunch supporter of it.

It is important to consider that if your iPhone is locked to a specific operator, it is important to use the special utility Redsn0w.

And the last thing that is very important to consider before starting recovery is that the process will lead to the complete erasure of all information. If you are afraid of losing photos, music or anything else important, first make a backup copy or simply move all important content to your computer.

Recovery process

Information on how to restore an iPhone will also be useful if the owner has forgotten the password and for this reason cannot log into the system.

The most faithful assistant When performing recovery, the iTunes program is used, which you can download in advance. It is also important not only to have this program available, but also to make sure that the installed iTunes has the latest version. Otherwise, to get maximum results, you should download it and reinstall it on your computer.

Recovery stages

Initially run on computer iTunes, after that connect your iPhone via USB cable to your computer.

The program should independently determine which device is connected; click on this entry, pointing to your iPhone.

Now pay attention to left side open window, there will be a line “Browse”, click on it as well. You will see several offers in the main part of the window, among which you should select “Restore iPhone”.

If you are really sure of the need to restore your gadget, if someone has forgotten the password and there is no other solution to the problem, if you want to eliminate the terrible consequences due to an unsuccessful jailbreak, feel free to click on this button.

iTunes will once again clarify with you how consciously you perform such responsible actions. Confirm your decision by pressing the “Restore” button again, after which the desired recovery process will start.

It will happen automatically, without requiring any of your intervention. All you have to do is wait patiently for it to complete. During such actions the current version will be installed operating system iOS.

In a few minutes, the process will be completed, the gadget will reboot and start, without the need to enter a password, which is important for someone who has hopelessly forgotten it.

Your hands will now have an iPhone in its original form, as if you had just purchased it in a store. Of course, now you will need to spend some time to re-download all the necessary software, games, return back the content previously moved to the computer, and you can also set a password again to limit access to your gadget.

It is important that the user does not forget this password again, otherwise he will have to perform such manipulations again. Although they are not accompanied by difficulties and problems, they do take some time.

By the way, it is possible to restore your iPhone from a backup that was made earlier and saved on your computer. You can also restore your iPhone from this backup using iTunes.

So, any owner can return their iPhone to working condition if they take the time to read the instructions and then act according to the recommendations received. The process is simple, since iTunes does everything automatically, the owner only needs to make a few changes.

How to Restore iPhone via iTunes

1. Connect your mobile device to your computer using a cable.

2. Disable the Find My iPhone feature ( Settings – iCloud – Find iPhone). 3. Launch iTunes (it is advisable to use the latest version of the application. You can download it on the official Apple website).

4. Open a tab with the connected device. 5. Press the Restore button. iTunes also allows you to restore your device from a backup. To do this, you need to select the location of the backup (on your computer or in iCloud) and press the Restore from backup button.

How to restore iPhone if there is no backup

If there is no backup copy iPhone owners can still return some information that was stored in the memory of their mobile devices. To do this, you can use an application called Mac FoneLab. With its help, you can restore part of the data after deletion, unsuccessful flashing, full reset to factory settings, etc. Using the utility is quite simple. To recover data from using Mac FoneLab needs: 1. Purchase the application on the official website of the developers. 2. Install Mac FoneLab (there are versions for Windows and OS X). 3. Connect mobile device to the computer. 4. Launch Mac FoneLab.

5. Wait until the utility analyzes the mobile device’s memory and displays a list of data that can be recovered.

After this, all that remains is to mark the necessary files and save them in the computer’s memory. It is worth noting that Mac FoneLab cannot recover all the information that was available on the mobile device. If you want to restore your iPhone, something may be lost. But with the help of this utility, users can return at least part of the data. The only one minus Mac FoneLab can be considered the price of the application. It can be purchased on the official website for $80. At the same time, from time to time developers give users the opportunity to purchase the utility at a big discount. For example, at the time of this writing, Mac FoneLab could be purchased for $48. In addition, before purchasing, users can familiarize themselves with the application by downloading a free trial version.

How to solve the problem if your iPhone is frozen with the Apple logo on the screen

As mentioned above, sometimes owners apple smartphones and tablets encounter problems during the installation of updates or during the jailbreak procedure. As a result, the iPhone and iPad may simply “freeze” during the startup process, and the screen of the gadgets will constantly display Apple logo. Solving this problem is quite simple, you need to: What to do: First of all, calm down, then... 1. Turn off your mobile device using one of the available methods. 2. Connect your iPhone to your computer. 3. Launch iTunes. 4. Turn on the device into mode. (Turn off the iPhone by holding the Home and Power buttons at the same time, this is the one on the front panel and the one at the end of the phone. As soon as the screen goes dark, release the Power key on the top end, but keep Home pressed!) 5. After that, on the screen computer, a notification should appear indicating that the iPhone needs to be restored. After pressing the Restore button, the firmware recovery process will begin.

You will see an apple and a recovery bar on your phone screen. This procedure also helps in cases where it is necessary.

iTunes cord on screen

This most likely happened due to incorrect iPhone firmware, or if the phone is locked to the telecom operator and cannot work with your SIM card. Likewise, if the iPhone is not activated. To solve the problem, you need to restore your iPhone in iTunes, as in the previous paragraph.

Other errors you may encounter when restoring an iPhone

- Error 1013, 1014 or 1015 Errors 1013, 1014, and 1015 occur when iTunes tries to downgrade the iPhone's modem version. To solve this problem you need: 1. Download the redsn0w application. 2. Launch the utility. 3. Connect iPhone to computer.

4. In the main application window, select Extras -> Recovery Fix. 5. Click Next and switch the device to mode. 6. Follow the instructions in the application. It will help put the device into DFU mode. After this, you can try to restore the device using the method described above. - Error 3194 Another fairly common error is error 3194. It occurs when the hosts file is configured to redirect iTunes to the Cydia server. This could be done either manually or using the TinyUmbrella utility. In an attempt to restore the iPhone, iTunes turns to Apple servers, and if it doesn’t find them, it throws an error. To solve this problem you need to remove from hosts file a line like " xx.xxx.xx.xxx gs.apple.com". Find required file You can use the search function, or at the address - system drive\Windows\System32\Drivers\etc.

iPhone flashing options

There are 2 processes involved in flashing an iOS device:

recovery;
update.

At their core, the processes are identical: in the first and second cases, as a result of flashing the iPhone, new iOS. Moreover, the concept of “new” in the case of restoring an iPhone does not refer to the version of the operating system, but to its state, in other words, “clean”.

iPhone flashing methods

You can reflash your iPhone in 2 ways, one of them is universal, i.e. used for both recovery and update, the second one is only for update:

iPhone firmware via iTunes;
Update iOS on iPhone via Wi-Fi.

In the first case, the software is downloaded to the computer and, using the iTunes media combiner, it is downloaded directly to the iOS device. Valid for iOS 4.3.5 inclusive. For iOS 5 and higher, the second method is possible, which involves updating iOS directly from the device via the Internet via a wireless network (Wi-Fi).

What is the difference between restoring an iPhone and updating it?

As we have already said, restoring or updating an iPhone refers specifically to the software component of the device.

If Find My iPhone is enabled on your iPhone, turn it off in your device's settings;
Connect your iPhone to your computer using a USB cable and if iTunes settings not specified automatic start programs when connecting an iOS device, launch iTunes;
Go to the device synchronization settings page with iTunes by clicking on the button with the name of the device type in the upper right corner next to the "iTunes Store" button;
While holding down the "Shift" key on your keyboard, click on the "Restore" button (for Mac, you need to press the Alt+Restore button). A window for selecting a firmware file from the local disk will appear;
Select the previously downloaded firmware file with the extension ".ipsw" and click on the "Open" button. Confirm the request to restore your iPhone. iTunes initiates the recovery process. No further action is required from you; iTunes will automatically delete all content and load the “fresh” firmware into the internal memory of the iPhone. In this case, the device will be transferred to Recovery Mode and the device will be restored to its factory state.

Important to know

The iPhone recovery process can be completely entrusted to iTunes, and there is no need to download the firmware file to hard drive, however, after such a restoration, if a more recent one is available in iTunes iOS version, it will be installed on the iPhone. In fact, content will be deleted, settings will be reset and iPhone update to the new iOS.

How to restore iPhone from Recovery Mode and DFU Mode?

The procedure for restoring an iPhone from Recovery Mode or Firmware Update Mode (DFU Mode) is completely identical, with one exception: before restoring, you must enter the iPhone into Recovery Mode or DFU Mode, respectively.

Enter iPhone into Recovery Mode or DFU Mode;
Connect your device to your computer using a USB cable and launch iTunes. The program will detect the iPhone in recovery mode;
While holding down the "Shift" key on your keyboard, click on "Restore" (Mac users should press the "Alt+Restore" combination);
Open the previously downloaded firmware file with the extension ".ipsw". Further iTunes work will take over, wait for the process to complete.

Is it possible to reset an iPhone without updating iOS?

If we are talking about "pure" iPhone recovery via iTunes, as a result, the latest version of iOS will be installed on the device, i.e. in fact, the firmware will be updated, and this is not always necessary, especially for owners of jailbroken devices. Why? Because a jailbreak for the current iPhone firmware version appears, as a rule, very late, and as a result, updating the iPhone will entail the loss of the jailbreak.

Restoring/Updating "locked" (locked under specific operator cellular service) A jailbroken iPhone entails:

blocking a “locked” iPhone - you will not be able to connect the device to the cellular network of another operator;
loss of jailbreak.

Fortunately, there is a way to reset iPhone settings and remove all content from it without updating the iOS version and without losing the jailbreak. We have already talked about the SemiRestore utility, which allows you to clear the contents of an iOS device and reset its settings to factory settings without loss. Use the instructions if you have a “locked” or “jaybroken” device.

iPhone update

We have already mentioned that there are 2 ways iOS updates-devices for the latest version of iOS:

connected to a computer via iTunes;
directly from your iOS device via Wi-Fi.

The first method is practically no different from restoring an iPhone to the current firmware version. The second allows you to update your iPhone to the latest iOS without connecting to a computer via Wi-Fi.

Updating iPhone from computer via iTunes

Connect your iPhone to your computer using a USB cable and launch iTunes. Go to the "Devices" menu and select your device;
On the page for setting up synchronization and settings for connecting the device to iTunes, left-click on “Update”. Confirm iPhone update on current version iOS.
You can save time and not wait for iOS to download to the iTunes service folder by first downloading the current iOS to your hard drive. Using the combination "Shift+Update" initiate a firmware update from the hard drive.

After the update, you will receive an iPhone with the latest iOS “on board”, all user content and settings will be saved.

Update iPhone over Wi-Fi

With the advent of iOS 5.0, developers integrated the ability to update firmware directly into the mobile operating system. Starting from iOS 5.0 and higher, the “Software Update” menu item is available in the settings of iOS devices. The update is only available when connected to the Internet via Wi-Fi. Internet connection bandwidth cellular networks does not allow you to update iOS over a 2G or 3G connection.

On iPhone, go to Settings -> General -> Software Update;
Tap on “Download and install” and in the next window accept the terms of use. Wait for the process to complete.

Let us remind you once again that updating iOS does not entail the loss of user data and content and resetting settings, but it is dangerous for “jailbroken” and “locked” devices.

One of key features iOS is its stability, but there are times when users encounter some software problems. However, as practice shows, in most cases it is not at all necessary to carry an Apple gadget for service. Most often, problems can be solved by simply restoring iOS.

Let us immediately note that this material will primarily be useful to those who are just starting to get acquainted with apple products. Therefore, in addition to recovery, we will also mention another process associated with flashing the device - updating.

First, you need to understand how recovery differs from updating.

Upon restoration, users will receive a “clean” device with the latest version of iOS. During the recovery process, photos, videos, music and personal data will be removed from the gadget’s memory, and the device settings will be reset to factory settings.

When updating, the latest version of iOS is installed on the device, and all data remains intact.

At any time, it may happen that data from your smartphone is lost or accidentally deleted, and in such a situation it is important to know how to restore iPhone from iCloud. This procedure can you get all your photos, files, music and videos back to your smartphone in the shortest possible time.

Data Recovery

In order to restore the necessary data from a backup stored in iCloud, you need to:

Important! If the backup was updated long ago, you may lose some data forever without the possibility of recovery.

Backup

Now you know how to recover data via iCloud. Active users of Apple devices should also know how to set up backup so that they don’t lose their personal data in case of any failures. Backup can occur automatically or be performed manually by the user:

To install automatic saving data in the cloud, you need to go to the “Settings” section, select “Backup”, and then “Copy to iCloud”.
For manual copying You must also go to the “Settings” section, select “Backup” and “Create a backup”.

Important! If the user does not create new copies within 180 days, Apple has the right to delete the previous ones.

Problems

Sometimes there are some difficulties when restoring iPhone from iCloud. For example, some users complain that backups are not available for their device. In order to view devices for which backups are available, you need to go to the “Settings” section on the device, and then “Storage” and view the list of devices.

In the event that the list of copies is not displayed or is highlighted gray, then you need to find out the reason. This situation may arise if:

The data contained on this device has never been backed up.
Your device has more than early version operating system.
The data was copied for another account.
There were no updates for 180 days and all copies were automatically deleted.

If you are interested in how to recover data via iCloud in case of such problems, then you should know that data can only be recovered if it was ever saved in the cloud and was not deleted from there. Otherwise it is impossible to do this.

Sometimes it happens that the recovery process takes a very long time. This problem can occur for various reasons, for example: low speed Internet connection or geographic location. In some cases, recovery may take up to four hours. This is especially true for those who travel a lot. The speed will be much higher if you work with cloud storage will occur in the same region where the user most often connects to the Internet.

I would also like to answer the question of how iCloud storage Recover data if a message warning you about connecting to the Internet constantly appears. In order to decide this problem, you need to connect the device to power and to the Internet when Wi-Fi assistance(O possible problems with Wi-Fi on iPhone read). It is best to use the device only after the recovery process is completely completed.

Some users may be interested in the question of how to restore an iPhone from a backup. iCloud copies, which was created on an iPad. It should be noted that you can restore backups on any of your devices, and the procedure is described a little higher. However, there are some limitations, for example, some programs may simply be incompatible with the device, or the smartphone may use an earlier version of the operating system than the tablet computer.

With this, I would like to finish my article on how to recover data via iCloud if it was suddenly deleted from your smartphone. You can read about how to install Skype on iPhone. I really hope that I answered all your questions.