• How to fix camera crash on samsung. Camera failure on Samsung: troubleshooting methods

    » on Samsung Galaxy S4, don't panic because this is usually not a critical error and has a simple solution. In most cases, this is more of a software glitch than a hardware glitch. Basically, we suggest you try simple steps To fix this problem, we go from simple to complex:

    There are at least three things you can do yourself, without the help of a professional, without fear of consequences, to try to solve this problem.

    Clear cache and camera data

    1. From the Home screen, press the Menu key.
    2. Select Settings.
    3. Find Application Manager.
    4. Swipe left twice to select the All tab.
    5. Highlight and click Camera.
    6. Click the Stop button
    7. Next Clear cache.
    8. Click Clear data. (Please note that all your settings will be deleted)
    9. Reboot your phone.
    10. Check if the camera is working

    A camera failure may be caused by corrupted data in the cache, which we clear. When you click the Stop button, the application will be closed. The Clear Cache button deletes all files used by the application at startup, and the Clear Data button will delete all user settings. This procedure will not affect other applications.

    Clear cache and gallery data

    Follow the same procedure by finding Gallery in the apps. The gallery and camera are closely connected and work side by side. The camera app takes the photo, but the gallery manages those photos: it includes crops, thumbnails, sorting images by name (or date or size, or whatever), cloud syncing, etc. In short, the Gallery app has a lot of things it does through the camera. That's why it's only logical to clear the cache and data whenever the camera stops functioning normally.

    Factory Reset / reset to factory settings

    If the previous methods did not work, let's try resetting the entire phone to factory settings.

    Attention, all your data, including applications, credentials, music, pictures, etc., will be deleted. It is advisable to back up your data

    1. Menu.
    2. Select Settings.
    3. Accounts and select Backup and reset.
    4. Click Reset device.
    5. Read carefully and confirm


    This procedure will delete all files, settings and data, however, there are certain folders and sections in the phone memory that cannot be deleted. best example is the cache section of memory

    Cleaning the cache memory section

    1. Turn off your phone.
    2. Press and hold the Volume Up, Home and Power buttons until the phone vibrates.
    3. Release the power button, but continue to hold the volume up and home rockers until the screen appears Android System Recovery.
    4. Press the volume down button to select wipe cache partition ‘wipe’ cache partition’.
    5. Press the Power button to select.
    6. To exit the mode, select " Reboot system now".

    If you did everything according to the instructions, but the recovery mode does not start, remove the battery for a short time, insert it and try again.

    Update errors

    Another cause of the problem may be buggies operating system. If you have recently updated Android version, and noticed the notorious camera failure, then most likely the problem is caused by an update. It is necessary to roll back to a more stable version.

    If you did everything correctly, but the camera still reports a failure, you need to show your smartphone to a specialist from the service center; perhaps the camera is broken physically, and not software. Thank you for your attention.

    When choosing a smartphone, each person is guided by the relevant parameters. For some, the battery is important, for others the sound, for others the camera. And some simply choose an ultra-budget phone with low specifications.

    Very often, certain problems appear in such smartphones over time. One of these problems is that the camera on an Android smartphone does not work. True, even flagships are not immune from such troubles. Therefore, in this article we will analyze the reasons for this problem, and also figure out what to do if the camera on Android does not work.

    Causes

    • Firmware

    Sometimes it happens that after updating the firmware, the phone does not work better, but quite the opposite. The phone began to glitch, freeze, and some applications began to crash. This also applies to the camera.

    • Viruses

    The virus is malware, which affects not only the operation of the system itself, but also the launch of the applications themselves. Perhaps your camera is not working precisely because a virus has entered your phone.

    • Mechanical damage

    If you dropped or hit your smartphone, this could be the main problem broken camera. Most likely the camera eye itself was damaged, or the cable fell off.

    • Clogged cache

    When a module's cache becomes clogged, the application begins to malfunction. IN in this case cameras. The camera may start every once in a while, or not start at all.

    • Pollution

    The camera is dusty or dirty. This is, so to speak, a mistake by the manufacturer, since he did not provide adequate protection for the camera from dust. Because of this, the camera may not work correctly.

    • Conflict with another application

    In some cases, the camera stops working when you install an application that conflicts with the camera application. That is, you must choose which program you will use: the one that was installed by the manufacturer, or the one that you downloaded. But sometimes both programs may not work.

    This often happens when you have downloaded several cameras or photo editors.

    • Incorrect firmware

    Firmware for a smartphone is not a complicated matter, but it is delicate. When updating the firmware, all parameters, modules, etc. are updated. Therefore, it is very important to choose normal firmware, without bugs, and only for your smartphone. Even if it is a custom ported firmware, carefully read the description for it. Perhaps the camera does not work in this firmware.

    • Low memory

    As you use your phone, you may not notice how the memory is becoming less and less. And it is precisely because of a lack of memory that the camera may not work. Perhaps the program will launch, but you obviously won’t be able to take a photo or shoot a video.

    • Incorrect setting

    Perhaps there was a settings failure, or you manually set the settings incorrectly. Either way, this could be the reason incorrect operation cameras.

    • Memory card damage

    Since most phones work with memory cards, we set the default memory to an SD card. But a card is a short-lived device, so if your camera often displays errors or malfunctions (especially when saving a video or photo), the problem may be hidden in the flash drive.

    Remedies

    Now let's talk about ways to fix this problem.

    The very first thing you need to do is turn off the phone, remove and insert the battery back, and then turn on the smartphone. Perhaps there was just a small incident system failure, which is easily solved by rebooting. And if something is more serious, then here are the methods for solving this problem.

    • If the issue is with the firmware, then several options can help you:
      • System rollback
      • Reset settings
      • Firmware update to a more recent version

    If the camera stops working after an over-the-air update, you need to roll back to old version. Rollback is done differently in each phone.

    You can also try resetting the settings to factory defaults. True, everything will be deleted from your phone’s memory, but then your camera will work.

    If rolling back the system did not help and resetting the settings did not help either, you need to manually flash the phone to a more recent firmware or to an older version. The main thing is that the firmware is stable and without bugs.

    • One of the most common problems is viruses.

    To clean your phone from viruses, you need to download an antivirus and scan the system. If the cause of the camera malfunction is indeed a virus, then antivirus program will find it, and all you have to do is delete the malicious files found.

    The best antivirus today is Dr. Web. It can be downloaded for free from the Play Store.

    • Mechanical damage can only be resolved in a service center

    Anything can happen when you hit your phone. If the camera does not work after the phone is hit, then all that remains is to carry it in service center. If you decide to disassemble the phone and fix the camera yourself, this may result in damage to the board, cables and other components.

    Therefore, if you are not confident in your abilities, then it is better not to engage in amateur activities. You may have to replace the camera module, but you won't be able to do that at home.

    • Clear cache

    The simplest and most harmless reason is a clogged cache. What is cache?

    Consequently, if the cache is clogged, the access speed will be very low, and as a result the application will throw an access error. Therefore, we go to settings, then go to applications, and look for the camera. Click on it and look for the line “Clear cache”. After this, your camera will work again.

    • Removing dust

    This is unlikely to affect the camera, but the picture will be greatly distorted. That's why inexperienced user will immediately think that something serious has happened to the camera, since he does not get the desired photo quality.

    To remove dust, you need to contact a phone repair or service center. The master will carefully remove the glass, clean everything, and you will again admire the clear image.

    • Remove the conflicting application

    Finding the culprit in this situation is difficult. If you have installed specific application, after which malfunctions were noticed in the camera, then it needs to be removed. If such a problem did not appear immediately, then you need to search at random.

    Or just do a factory reset. The system is formatted and the camera comes back to life.

    • Bug in the firmware

    You need to install another firmware. If you have installed official firmware, and the camera stops working, then this is a manufacturer’s error, which will be corrected soon. But this happens extremely rarely. Mainly in ultra-budget Chinese smartphones.

    If we are talking about custom firmware, then you need to contact the creator of the firmware. Perhaps the creator will make a fix or patch that will fix this problem, or maybe not. You alone are responsible for installing the firmware! Therefore, carefully study the firmware description and consider all possible bugs in order to avoid such problems in the future.

    • Change default memory

    Lack of memory is one of the reasons. Therefore, you need to switch the default memory to the SD card in the memory settings. If you don't have an SD card, then you need to remove unnecessary files to appear free space to save new pictures.

    If there is no default memory selection option in your camera settings, then look for this feature in your phone settings.

    • Restore camera settings to default

    If you like to tinker with the camera settings to achieve best quality image, then in the future the camera may stop working precisely because of such actions. To restore the default settings, go to your phone's settings, go to applications and find the camera. In the list of operations that appears, select “Restore default settings.”

    • Check your memory card

    Sooner or later, your memory card will start to fail. To restore it you need to format it and test it special programs. It is advisable to do this on a computer. The program will clean the flash drive, fix errors, etc. Then insert the flash drive into the phone again.

    This method will only help if your photos from the camera are saved on an SD card.

    Conclusion

    If the problem - the camera on Android does not work - is related to the software, then it can be easily solved at home. If this is a hardware failure or mechanical damage, then you cannot do without a specialist.

    We've heard a lot of reports of "Warning: Camera Failure" error happening on Android devices, and it seems to happen most often with Samsung owners. The good news is that although this is annoying, it is most likely a software issue and not a camera malfunction. Here's how to fix "camera glitch" on Samsung devices Galaxy.

    The steps below aren't complicated or time-consuming, but you should make sure your device has a decent amount of charge in its battery before you try them. If the battery level is too low, the camera will often not work, so it's worth charging the device before you try anything else. In most cases, these solutions will not involve losing any photos or data from your device, but we recommend creating backups everything you don't want to lose, especially if it gets to the point where you need to do a factory reset.

    How to Fix “Camera Failure” on Android: Samsung Galaxy S8/S8+

    The Samsung Galaxy S8 is a close relative of its predecessor the Galaxy S7, so you should try the steps for the S7 (see below) first to see if they solve the camera failure issue. If this doesn't work, there is additional methods, which you can try to fix this problem on Galaxy S8:

    • Sometimes outdated applications can cause this problem. Make sure all apps on your device are up to date. Go to the store Google Play and open My Apps & Games to check which apps are up to date and which updates are due. After updating the apps, check if the camera issue is resolved.
    • Boot your Galaxy S8 into Safe Mode. First, turn off the device completely. Then press and hold the Power button until the Samsung logo appears on the screen. Then press and hold the volume button until the phone finishes rebooting and "safe mode" appears in the bottom left corner of the screen. If the "Camera Failure" error does not occur in safe mode, this means that the error is caused by some third-party application. Uninstall applications one by one until you find out which one is causing the error. Start with the ones that were installed just before the camera failed.

    How to fix “Camera Failure” on Android: Samsung Galaxy S7/S7 Edge

    Try all these steps until one of them solves your camera problem:

    • Reboot your phone.
    • If restarting doesn't help, clear the camera app's cache and data using " Settings > Applications > Application Manager > Camera App. Then click " Stop" and go to the "Memory" menu » , where you need to select “ Clear data" and "Clear cache" .
    • If clearing camera app data and cache doesn't work, wipe the cache partition. Turn off your phone, press and hold the Power, Home, and Volume buttons until the Samsung logo appears on the screen and the phone enters recovery mode. Use Volume Down button to scroll to "Clear cache" section and then press the "Power" button to start. Once you're done, reboot your phone.
    • If all of this doesn't work, the problem is probably related to Smart Stay. Smart Stay is a feature that keeps the screen on while you're looking at it. Some users report that when starting rear camera appears software error, but only when the feature is enabled, likely because Smart Stay already uses the front camera to detect when you're looking at the screen. Go to your phone's display settings menu and turn off Smart Stay to temporarily fix the problem. The long-term solution for this, according to Samsung, is to make sure your phone's software is up to date, since the problem is software already fixed in one of the updates.

    How to fix “Camera Failure” on Android: Samsung Galaxy S6/S6 Edge

    “Camera crash” error messages on Samsung Galaxy S6 and S6 Edge are rare, but some users do encounter them. In most cases, the problem is a third party app that is crashing, so booting into Safe Mode is a way to check: Turn off your phone, press and hold the Power key, and when the Samsung logo appears, release it and hold the Volume Down button. Your phone should now reboot into Safe Mode.

    If the camera works in this mode, you do not have a hardware or driver problem. Unfortunately, if it does not work in safe mode, then everything is much worse. Don't rush to the workshop: try the steps above first. In many cases, a factory reset can give your device the boost it needs to resolve a camera issue.

    How to fix “Camera Failure” on Android: Samsung Galaxy S5

    If you have a Samsung Galaxy S5, we have both good and bad news about it. The good news is that the very high chance of camera error has the same cause and solution as S3 and S4. The bad news is that there is a small chance that your device may have a hardware error; a limited number of S5 devices do suffer from faulty cameras.

    The first thing to do is follow the steps above, but if none of them work, you may need to talk to your retailer or Samsung itself, depending on where you bought the S5 from.

    How to fix “Camera Failure” on Android: Samsung Galaxy S3 or Samsung Galaxy S4

    In many cases, the "camera crash" error occurs because the Camera app has started to crash. You can often solve this quite simply. Go to Settings > Application Manager and then swipe left for all apps. Scroll down to the Camera app and tap on it. Now tap Stop, then Clear cache, then Clear data. Don't worry: this won't delete any of your photos, but it will delete your camera settings, so you'll need to set them again. Reboot your phone and see if the camera works now.

    If the camera does not start, the second step is to clear the cache partition. To do this, turn off your phone, then press and hold Volume Down, Power and Home. Once the phone vibrates, release Power but keep the other two buttons pressed. When you see the screen Android Recovery, use the Volume Down key to navigate to the Wipe Cache Partition section, then press Power to select it. This won't delete your data, but it should reset the app's cache, which should resolve the issue.

    Nothing helped? Time for the nuclear option: factory reset. Make sure you back up everything you need first, as resetting will return your phone to factory condition without any of your data.

    What else can you try? Uninstall the app and try great camera Google (requires KitKat or later) or one of many great third party applications for cameras. Read reviews carefully: Some camera apps are better than others. There is no point in installing bad ones.

    You've encountered a sad known bug"camera glitch" on your Android device? Did this happen on Samsung or on another device? How did you manage to solve the problem? Let us know about it in the comments.

    Some Samsung smartphone users are encountering a problem where when they launch the camera, a window appears with the message “Warning: Camera Failure.” In more latest versions firmware in the window it says “Error. Camera failure." Be that as it may, the camera does not start. What to do? We need to get rid of the error and we will tell you what can help.

    Actually, this is what an error might look like on a smartphone screen:

    Now let's talk about solutions.

    Remove the battery from the smartphone

    It’s a rare case when in most situations one simple solution helps: you need to remove the battery for a couple of minutes, after turning off the smartphone.

    Unfortunately, this method is only relevant for those Samsung smartphones whose battery can be removed, that is, Galaxy S3, Galaxy S4, Galaxy S5, Grand Prime etc.

    Turn off your device

    What to do if your Samsung smartphone the battery is not removable? Try turning off your device for a while. A couple of minutes will not be enough, but 10-15 minutes is much better. Then turn on your smartphone and check the camera. If possible, keep the device turned off longer - 30 minutes.

    Reboot your smartphone

    If the problem is related to software glitch, a regular reboot of the smartphone should help. Press the power key for a couple of seconds and click “Restart” in the menu that appears.

    The device will automatically reboot. If necessary, you will have to enter the PIN code of the SIM card.

    Delete data for Camera and Gallery app

    It's important to delete data for apps like Camera and Gallery. But the first thing you should do is delete data specifically for the Camera application.

    Open “Settings”.

    Look for “Camera” and open it.

    Click on the “Memory” line.

    Alternately delete the data (the “Clear data” button) and the cache (the “Clear cache” button).

    Checking the camera. If the application gives an error, do the same, only for the “Gallery” application.

    Clear the cache through the recovery menu

    In the recovery menu, control occurs using mechanical keys. You need to select an item Wipe cache partition, then click Yes - this will clear the data.

    Just don’t confuse it with Wipe data/factory reset - this is full reset data with deletion of all files.

    Reset all data

    This option should be used only as a last resort, since when resetting the data, absolutely all files are deleted and you receive the smartphone the same as you purchased it in the store. If you do not save all the necessary data prematurely, it will be completely deleted.

    It's difficult to say whether resetting data is a panacea. We strongly recommend using the other methods described in the article.

    The Galaxy S7 smartphone is equipped with a highly functional camera with multiple useful features and innovative developments. Along with this, even top modules cannot guarantee 100% reliability and protection against failures. We will tell you further about why a camera failure in the Galaxy S7 can occur and what an ordinary user can do when it occurs.

    The essence of the problem

    In Galaxy S7, the problem is similar to other devices in this series. The scenario is:

    • the user tries to turn on the camera;
    • the smartphone responds to this with the “Warning: camera failure” alert;
    • The camera does not turn on.

    First, you can try rebooting the device, then . But, as practice shows, such manipulations do not give the expected effect. We offer several alternative solutions.

    Method one - delete data and clear the camera cache

    The instructions are as follows:

    • turn off the device;
    • simultaneously press and hold the power and home buttons for about 7-8 seconds. The smartphone will reboot, as indicated by vibration;
    • go to settings, then launch Application Manager and find Camera there; delete data and clear cache;
    • reboot our Galaxy S7;
    • we try to launch the camera.

    If this does not help, move on to the next instructions.

    Method two - clear the cache through the Recovery menu

    Follow the guide below. Attention! All your data is deleted!

    1. Turn off the smartphone.
    2. Simultaneously press the volume up, on/off and Home button. Hold it for a few seconds.
    3. Release the above keys. Windows for entering system commands will appear on the device display.
    4. Scroll down the list (to do this, use the volume down button). Find the Wipe cache partition item. Activate using the power button.
    5. We reboot the smartphone and try to start the camera.

    Method three - delete the cache through the file manager

    In these instructions, we can either use the built-in manager called “My Files” or do everything using a computer.

    Using the selected tool, we find in the device memory Android folder. Open it and go to Data folder. In it we need to find the archive named com.sec.android.gallery3d, then open it and go to the cache subdirectory.

    Finally, delete the files from the mentioned folder, reboot and check the functionality of the camera.

    Method four - remove alternative programs

    We find all applications that can use the camera in their work. This also includes all kinds of alternative cameras, flashlights, etc. We delete the mentioned software products. Reboot and evaluate the result.

    One of the instructions described above should help solve the problem. If there are no positive changes, we have two options:

    1. We are waiting for the release new firmware- usually like this global problems are resolved quite quickly (which means it may well be that this firmware has already been released and you just need to update the device).
    2. We contact the place of purchase of the smartphone for warranty replacement, or we hand over the device to a service center for diagnostics and subsequent repairs, if possible and appropriate.

    P.S. In general, this “camera failure” is already boring. If you remember, there was a similar problem in the Galaxy S6. Samsung, it's time to release flagships without "children's" sores!!! Like if you think the same!

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