The computer does not see the printer driver. The computer does not see the Canon printer

Printers are output devices that require connection and pre-setting. However, very often users encounter a problem when the computer does not see the printer.

Why do you need a printer?

Printing services are very common these days. In almost every shopping center, on the first floors of office buildings or at work, everyone can put down on paper all necessary information from electronic document. However ideal option would be to buy a printer for your home, because in this case you can always print whatever your heart desires.

Today on store shelves there are various models printers capable of producing black and white or color printing the most various sizes. Some models support wireless connection to a PC, and can also combine several devices such as a printer, scanner and copier. Such models are called MFPs or multifunctional devices. Therefore, choosing a printer can be a difficult task and will take a lot of effort and time. However, there are situations when you bought a printing machine you liked, brought it home and when trying to connect to a computer you encountered a problem - your PC does not see the printer.

Don't panic

So, you turned on the printer, the lights on it came on, indicating that it is working, you send a document for printing and... nothing, the printing process does not start. In this case, you need to calm down and try to understand the reason. It is not necessary to immediately carry the device to service center or call a specialist to your home. You can try to deal with the problem yourself.

Check if the connection is correct

Very often, many users, especially beginners, when connecting the printer to a computer, forget about some wires or do not fully insert the plug. Therefore, if your printer “refuses” to print, check the integrity of all wires, as well as the correctness of their connections. If everything is in place, then try connecting the printer to different USB ports. If a document from a computer is never sent to print, then this problem needs a more thorough approach.

Drivers have crashed

Many users enter the query into search engines: “Why doesn’t the computer see the printer?” Every day with this problem, seek help from search engines thousands of users apply. However, the answer to this question is very simple and you will find out a little further in the article.

It is worth noting that a printer, like any other device, needs stable operation the corresponding software, called a driver, is required. When connecting a printing device to a computer for the first time, you must install them from a special system disk supplied with the device. However, during operation, drivers may crash due to various errors operating system or failures.

Thus, if, when you try to print a document, your computer cannot detect the printer, and all its cables are connected, then most likely the reason is the driver. The best option will be a complete reinstallation software. In most cases, this helps solve the problem. If this does not help, then in this case it is necessary to continue troubleshooting.

Oh our carelessness

No matter how trivial it may sound, very often it is human inattention that is the reason that the computer does not see the printer. The operating system automatically remembers all output devices connected to the computer, so when trying to print a document, you might not have specified the device connected to the computer in the settings. at the moment printer. Besides this system settings may have gone astray as a result of operating system errors. So there is no problem with the printer. All that is necessary is to indicate the working output device when sending a document for printing. If this does not help, then you should reinstall the drivers.

Automatic or not

Sometimes the printer settings have the function disabled. automatic start print. This situation happens extremely rarely, however, if you encounter a similar problem, you need to go to the “Print Queue” and make sure that required parameters installed correctly. If automatic printing is disabled, then in this case it is enough to just check the box next to the corresponding item.

System failure

Very often, the computer and printer do not synchronize due to a Windows system failure. In this case, it will only help complete reinstallation Windows. This process is quite time-consuming and requires the user to have certain knowledge required to complete the task. In addition, you will need to reinstall the printer software. If this does not help solve the problem, then in this case there are only two options: you have installed drivers that are incompatible with the printer or your printing device has failed. In this situation you will need to buy new printer or go to print out all the necessary information to friends or to specialized salons that provide printing services.

System incompatibility

Another very common problem that the computer does not see the printer is incompatibility between the driver and the operating system. The whole problem is that it is very difficult to find out whether this is true, so it is recommended to pay attention to such nuances at the stage of choosing a printer. Most modern manufacturers of printers and MFPs indicate technical specifications what operating systems the device supports.

Thus, simple negligence can lead to a lengthy dispute over why a document sent for printing does not reach the printer. In addition, there are situations where a certain firmware version is not supported by older or newer versions of Windows.
However, don’t panic and bang on the printer with your fists, it still won’t help. First of all, try to find a suitable driver assembly on the official website of the manufacturer.

As a rule, on official resources a convenient search filter has been implemented in which you need to specify your printer model and Windows version, and the search system will automatically give you the appropriate driver. Also, don't forget to properly install the software for your printer. During the installation process, you must strictly follow the installer's prompts, and if he asks you to connect the printer to your computer and turn on its power, do so, otherwise it may lead to incorrect installation drivers and further problems when working with the device.

Finally, it must be said that if you cannot cope with the problem on your own, then in this case contact a qualified specialist

Greetings, friends! Sometimes it happens that when you need to print something, the laptop does not see the printer through USB connection. It seems that everything is installed and connected correctly. There are several explanations for this, and below I will talk about all possible situations.

Types of faults

There may be several breakdowns due to which Windows 10 does not see the printer:

• the printer is not turned on;
• wire fault;
• missing or old drivers;
• another printing device is selected;
• virus;
• failure in automatic operation printing services;
• USB controller disabled;
• physical breakdown.

The reasons why the laptop stopped seeing the connected printer are very different and most of them can be solved on our own without resorting to the services of specialists. The only exception is a physical breakdown; obviously, in this case, repairs will be required at a service center.

Physical malfunctions

So, if Windows 10 does not see the printer, then first of all you should check whether it is turned on. Many printers have two buttons that supply power. One is located on the front panel, and the second is often located at the back. Many users are unaware of it. It happens that someone turned off the power with the back button, and new user didn't take this into account. The included device has light indication, it lets you know that the device is ready for use.

Second probable cause– broken or disconnected USB wire. In the first case, the test is carried out by replacing the wire or connecting another device with this cable. If the computer or printer was recently moved, it could simply become disconnected.

Another point regarding the wire is the first connection to the PC. If the device is installed for the first time, you must strictly follow the recommendations specified in the instructions. Many manufacturers indicate that you should connect the printer and PC at a certain point in time when the driver installation program requires it. It is not correct to connect both devices before installation. The printer must be disconnected from the power supply when connecting a wire to it. When the laptop tells you to turn on the printer, only then is power supplied. Violating these recommendations is the answer to why the computer does not see the printer.

Programs with software

PC software is important element operation of any device. Without a driver or incorrect operation lead to the device not being detected by the PC. Important point when installing the driver, use the most latest versions, designed for a specific OS and Windows bit depth. Famous manufacturers HP, Canon, Epson include a disc with software in the kit. It is worth understanding that during the implementation of the device, the software may become outdated, as new driver versions appear. I recommend installing the program for the printer not from the disk, but by downloading it from the manufacturer’s website current version. This will help save time and effort.

What to do if the printer has been in use for a long time and it suddenly stops working. I recommend checking the driver. It could have been damaged by a glitch in the operating system or by a virus. First of all, you should install anti-virus software and clean the system, then, if available, available points recovery rolls back the system to return to a working version of the software. If this does not help, then the easiest option is to reinstall the drivers.

An OS failure often causes malfunctions not in the operation of the printer itself, but in the laptop controllers used for connection. When connecting the MFP, it is used USB connection. For various reasons, controllers may stop working correctly. In this case, the laptop stops seeing the printer, flash drives, mouse and all devices connected via USB input. You can check whether the USB connectors are really to blame through the device manager. It displays all the nodes of the laptop; if any icon has an exclamation or question mark, then it is not working correctly. In this case, you will need to install a driver for it. This can be done directly through the properties (update driver item) or by first downloading it on the manufacturer’s website for a specific model.

Sometimes the printer is detected by the laptop, but printing still does not occur. This is possible if several printing devices are connected to it. The system always selects one of them by default. In this case, when sending documents for printing, the default printing device will perform the job. There are two ways out of the situation - ask desired printer for automatic printing or select it manually each time.

In order to become the main one you need to do the following:

Start - Settings (gear icon) - Devices - Printers and scanners. Here we will see all connected devices and by right-clicking on the one we need, select “use as default”.

If the printer will be used periodically, then you can send documents to it in manual mode. To do this, simply select the desired device in the print settings selection window.

In order for the equipment to print documents itself, a special service has been installed. Due to a failure or outside intervention, it can be disabled or switched to manual mode.

You can correct the situation as follows:

1. Start - Search.
2. Enter the MSC command.
3. The print manager will open, go to its properties.
4. In the General tab, select the “Automatic” startup type, and also click on the “Run” button if it is active.
5. We save the actions and see if they produced results.

All of the above actions solve the main number of malfunctions that may prevent the user from printing. Sometimes the problem can be resolved even easier - just restart the computer, and in some situations the antivirus is to blame. That is why, before moving on to serious actions, you should restart your PC and disable antivirus applications.

Thank you for your attention! See you again! Sincerely, Rostislav Kuzmin.

There may be several reasons why the computer does not see the printer. In this article we will look at them and try to solve the current problem.

First, check the cable that connects the printer to the computer. If it is not broken anywhere and the wires are not exposed, then pay attention to how the plugs fit into the computer and printer ports. To ensure good contact, they should not dangle, you can still move them a little. Now turn on the printer using the switch located on it. The red or green indicator light on the front of the printer body should light up.

The next thing you need to do is check the installed drivers on your computer. To do this, go to “Start” - "Control Panel" – "Device Manager". Then we look for the printer in the list. I don’t have it connected, so I’ll show you on another device. Right-click on it and go to “Properties”.

On the “General” tab we look at the device status. If it says the same thing as in the picture below, everything is great. If not, you need to reinstall the drivers. In some cases, even if the system reports that the drivers are working fine, it is better to remove them and install them again.

To do this, go to the “Driver” tab and click “Delete”.

To do this, go to the official website of your printer manufacturer: HP, Canon, Samsung and others. Then go to the “Support” section. Here we select the device itself, its subtype and model. Next, click “Select”.

For HP printers the site looks like this. You need to go here "Customer Service"– “Software and drivers”. Then enter your printer model and click "Product Search". You will be offered drivers, select the appropriate one and click “Download”.

Here in the section "Printers and Faxes" Your printer should be displayed.

In the event that your computer multiple printers connected, select the one you need, right-click on it from the menu and select "Use as default".

Then in the same menu go to "Printer Properties". On the tab "Additionally" check that the marker is near the item "Always available".

Another reason why the computer does not see the printer may be disabled print service. To do this, go to “Start” - "Control Panel" – "Administration". Here we double-click on the item “Services”.

In the next window we look for the item "Print Manager" and double-click on it.

Here, make sure that in the “Status” item it says “Working”. If your “Run” button is active, click on it. Then in the “Startup type” field, select from the drop-down menu "Automatically". Click Apply and OK.

I think everything worked out for you and you can print the required document without any problems.

(2 ratings, average: 5,00 out of 5)

Webmaster. Higher education with a degree in Information Security. Author of most articles and computer literacy lessons

A fairly common problem is when the computer does not see the printer throughusbhp. After checking both devices, it turns out that both of them are fully functional, the printer works fine on another PC. That is, it turns out that it’s yours the computer does not see the printerhp. Then there are several possible reasons. Let's consider each of them and ways to solve the problem.

1. Incorrect connection

Bad contact is common problem because of which the PC does not see the printer throughusbhp. You need to try disconnecting and reconnecting the device. Both connectors should be checked, on both sides.
Perhaps the usb connector is faulty, then disconnect the mouse, keyboard and try connecting the device to each one in turn, perhaps in one of them the connection will be successful and the problem is the computer does not see the printerhplaserjet or another - will be decided.
Look carefully to see if the power button on the device has been pressed. Until it is pressed the PC will issue, printer not connectedhp.
If all these actions have been carried out and verified, then we move on for possible reasons.

2. Drivers are missing.

Therefore the computer and does not see the printer throughusbhp. Perhaps you simply forgot to install them. In this case, it is worth finding installation disk and, following the instructions, install the printer - then your PC will immediately see it. If there is no disk, then look on the Internet. The computer does not find the printerhp, if you installed the wrong drivers, for example, the wrong manufacturer or publication year. Drivers should be downloaded from the official website of your device manufacturer. Be careful when choosing an operating system - it must match yours on your PC.
Restart your computer if necessary. The printer should now appear in the Start menu - Printers and Faxes.
If the system is still can't see the printerhp, then perhaps the problem is in the operating system itself. That is, check the settings on the laptop or desktop machine itself. If everything is done correctly and the printer is detected, but it does not work, then you should remove the drivers and install them again. After this the problem the computer does not see the scannerhp or printer, must go. But other problems are also possible.

3. We chose the wrong device and therefore can't find the printerhp your company.
4. Enable automatic printing, which can be done from the Start menu.
5. If printer won't connecthp, then the PC operating system may fail.

The computer does not see the printer. What to do?

After connecting the printer, you should always do correct installation devices. Sometimes the instructions are not followed correctly and the computer does not pay attention to the connection.

Why doesn't the computer see the printer? How to fix this? Let's figure it out.

First of all, you need to understand the reason, and then look for an approach to this problem.

The user needs to check the connection

Read also: [Instructions] How to connect a printer to a computer on Windows 10 and Mac OS

Quite often this is the main source of the problem.

First, the user needs to remove the USB cable from the computer and printer and insert it back. Make sure the wire is connected securely to both devices.

Check if the selected connector is working. Most often this should be USB 2.0. For best quality To check, disconnect other devices from the computer (mouse, keyboard, etc.).

Check all suitable connectors one by one and wait for a response on the monitor (a sound signal may be heard).

The problem may also be as simple as forgetting to press the power button on the printer. The computer doesn't see usb printer when it is turned off. The button is located on the side or back of the case.

If all of the above is in order, move on to the next possible reason.

VIDEO: How to connect and configure a printer

How to connect and set up a printer

[Instructions] The computer does not see the printer: What should I do? | 2019

Driver problem (not installed)

Read also: [Instructions] Refilling a cartridge at home: What do you need to know? | 2019

And in this case, it is possible that the user forgot to install it altogether. Let's consider this case now.

In order for the computer to find and recognize the printer as a connected device, you must install a special program.

This program is located on the CD included with the printer. It is usually located in the instruction file.

Once you have launched this disc, simply follow the instructions provided. After downloading the program, you will not need a disk to operate the printer.

If the disk is not included, then perhaps there is a link to required driver or its name. Otherwise, you will have to search for the driver yourself on the Internet.

For convenient search Enter the printer model completely and the installer itself should be in the first links. Download it very carefully; due to connection problems, additional malware may be installed.

It is best to choose the official website of the manufacturer. Before installation, check whether the PC version and model of the connected device are suitable for the driver. If the driver is wrong, nothing will work and there will be no connection.

During installation, the driver will ask for PC data, and after downloading, you must restart the computer.

To check if the program is working, after rebooting, find "Printers and Faxes". Further installation instructions may be required.

At this time, it is important to connect to wi-fi networks, because All operations take place via an Internet connection.

Driver problem (crashed/buggy)

Read also: [Instructions] How to reinstall Windows (7/8/10) on a computer or laptop | 2019

If everything necessary programs installed, but the computer still does not see the printer, most likely the problem is in the installer settings.

In this case, the device may be reflected in connected, but proper operation No.

Troubleshooting instructions:

1 Go to the section "Add or remove programs". Find your connected device in this section and delete it.

2 Through "Properties and Servers" or "Device Manager"(depending on the system) find “Drivers”.

3 Delete already installed driver. If necessary, delete everything.

Read also: TOP 10 Best laser MFPs for your home in 2018 | +Reviews

Some PCs had printers connected to them before. And if the default is already different printing device, then it's easy to fix.

The user needs to right-click on the printer icon and select it as the “default device”. You can also select the required connection each time you print.