• My business is a review of an accounting service. “My Business” - entrance to the “Personal Account” of online accounting

    Personal account gives the following options:

    • work with primary accounting documents;
    • accounting, tax reporting and personnel records management;
    • creation of financial statements;
    • usage special programs service;
    • filling out forms for registration of a legal entity or individual entrepreneur;
    • using the online cash register service;
    • verification of counterparties;
    • use of a commodity accounting system;
    • integration with the bank-client service of a financial institution where the client has a current account.

    The online accounting service “My Business” offers services in several areas:

    1. Accountant's office. This service contains forms of accounting documents, checks counterparties, and contains the current regulatory framework for accounting, tax, and personnel records. Through it you can get advice from a specialist.
    2. My business. Accountant. The service is designed for accounting and is designed in such a way that even a non-specialist can keep records.
    3. Internet accounting “My Finances”. Cloud service involves outsourcing accountant services or maintaining documentation yourself.

    Your personal account contains the following sections: money, documents, inventories, contracts, counterparties, forms, analytics, webinars, reports, bureaus.

    Registration in the account

    To register an account in your personal account of the “My Business” portal, you need to go to the website using the link http://moedelo-site.ru/vxod-v-lichnyj-kabinet-moe-delo/, click the button “ Free registration" Next, we choose the form of ownership of LLC or individual entrepreneur, and the taxation system. Click the “Next” button. A form will open that you need to fill out:

    • e-mail;
    • telephone;
    • password.

    Click “Register” and go to the presentation page of the portal. You can watch the video tour or start working on your own in the demo version of the site. In the company profile, details of the enterprise and government services to which reporting is sent are filled in.

    The administrator receives the rights to add and delete companies and other users. If several employees use the service, to add them to the program, you need to open the “Users” folder and click the “Add” button. Enter the employee's last name, first name, patronymic, email address, contact phone number, the company and the employee’s role in it. Access rights to site services depend on the role. The following roles exist:

    • administrator;
    • chief accountant;
    • director;
    • payroll accountant;
    • accountant;
    • senior manager;
    • manager;
    • storekeeper;
    • observer.

    Authorization in your personal account “My Business”

    Login to your personal account is done using your login and password. The login button is located on home page site. Login is an email address, and a password is specified during registration. Password recovery is done via email. To do this, click the “Forgot your password” button, enter your email address and submit the form. You will receive a link via email that you must click to create a new password.

    Personal account mobile application

    Accounting "My Business" is available from mobile phone. Applications have been developed for iOS and Android. Mobile accounting allows you to perform transactions in convenient time for a client on a trip, at home, on vacation. You can download the application from the AppStore and Google Play. Login to the application is carried out using the same login and password as the main personal account. Management is carried out through the menu at the bottom of the page.

    The "Accounts" section contains full information on completed and failed payments, issued invoices, and archival data. It is possible to create invoice documents and send invoices by email. The application has access to the “My Business” Internet service to carry out operations on generating tax reporting and paying taxes.

    Customer support via account

    You can ask a specialist a question through your Personal Account. Right in top corner Click “Chat”, enter text in the window that opens, and the bot consultant will answer the question. Also at the bottom of the chat there are icons that you can use to go to social networks and ask a question there: Viber, Telegram, Skype, Messenger, Vkontakte. Telephone consultations are also provided hotline 8-800-200-77-15 or by email [email protected]. To view technical support contact information, you need to click the “Help” button; it looks like a telephone handset and is located next to the “Chat” button.

    How to disable your personal account My business

    The “Users” section provides for adding and deleting personal accounts of authorized persons and company employees. Next to the user name you need to check the box and click the “Delete” button. The system warns that canceling the user's deletion is not possible. We confirm the deletion. You can also delete a company. To do this, you need to open the “Companies” tab, select the one you need and confirm the deletion.

    Security and privacy rules

    The data on the “My Business” server is protected by a security system. All information is copied to additional servers every 15 minutes. If the equipment breaks down, all current data remains intact. The transfer of information from individual PCs to the server is encrypted at the SSL level. The service is registered in accordance with 152 Federal Law “On the Protection of Personal Data”. The company periodically conducts external audits for vulnerabilities.

    Users must follow a number of safety rules when working with the service:

    • install on PC current version antivirus,
    • check the site address,
    • do not send your data in response to dubious emails,
    • limit unauthorized access to the personal account of unauthorized persons.

    Filling out sections in the “My Business” Personal Account

    The “Money” section contains information about receipts, write-offs and movement cash according to the account. Filling out is done by paying bills located in the “Documents” section. Data on salary payments is uploaded in automatic mode on tariffs for individual entrepreneurs and LLCs with employees. Payment of taxes when carried out through the service is also reflected in the list of payments. To do this, go to the “Tax Calendar”, calculate the tax and pay it, and click the “Done” button. The operation will be carried out on the current date.

    In the “Documents” section, automatic filling of acts and invoices is configured. Contacts and details are downloaded automatically from the program. There is a possibility manual editing. To upload a seal imprint, manager’s signature and organization logo, you need to take a scan or photograph, edit the parameters to suit the system requirements and upload via the “Download” link.

    Bank integration

    The personal account is integrated with the client bank in which the current account is opened. If there are several accounts, then you can connect all banks. If an entrepreneur uses payment systems, they are connected as follows:

    • go to the “Money” tab;
    • select “Payment systems”;
    • select the system we want to connect - Yandex Money, Robokassa, Sipe;
    • click “Add”.

    After integration, clients have access to account management through their personal account “My Business”. The functions of paying bills, generating payment orders, creating lists of employees and paying them wages are available.

    For integration with partner banks, the procedure is the same. You need to select “Current accounts”, bank, enter the login and password from the bank’s personal account, current account number, click “Add”.

    Today, more and more companies and individual entrepreneurs are switching from standard system accounting and outsourcing to online accounting. The answer to the question “why is this happening” is simple – it’s convenient and profitable. After all, companies that use online accounting no longer need a permanent in-house accountant or to seek the services of to third parties. Online accounting services are so simple and easy to use that everyone necessary calculations Any employee can do this, even if he does not have special education for this. It is quite natural that such services are highly popular, because any entrepreneur wants to save money.

    And since there is demand, there is also supply. Let's look at an example of one of online accounting service “My Business” all the features and advantages of this type of accounting.

    Let’s first take a quick look at how to start using the “My Business” service.

    In addition, there is an automatic exchange of documents with partner banks, which will take seconds and save hours of your time. All bank statements will be automatically posted to expenses and income, and the entire process will be fully displayed in your personal account. The tax calendar controls deadlines and reminds you in advance about submitting reports and paying fees via SMS and email. Video lessons and webinars of the service will tell you about registration and starting activities, accounting and tax calculations, reporting and personnel records. And if you have any questions, service specialists will answer you, regardless of the complexity of the situation.

    Internet accounting “My Business” is absolutely safe, the risk of losing data is zero, your information is stored on servers in Europe, during transmission it is encrypted with a code like in the largest banks and is updated every fifteen minutes, and financial damage is insured. All service services are included in the tariff without additional or hidden fees, including unlimited expert consultations. All this is stated in the contract. By the way, if you want to devote all your time to your business, the service offers to completely handle your accounting for you. By registering on the company's website, you receive a free trial period with access to all services.

    Let's look at who this service is intended for

    Today, there are many organizations and companies that primarily differ in their organizational and legal forms and tax system. The main types of organizational and legal forms of an enterprise are individual entrepreneurs (IP), limited liability companies (LLC), non-profit organizations (NPOs) and municipal unitary enterprises (MUP).

    Online accounting is suitable only for individual entrepreneurs and LLCs. This information must be taken into account when choosing how to conduct accounting for your organization. In addition to organizational and legal forms, companies also differ in taxation systems. There are two main types of business taxation systems - the general scheme (OSNO) and the simplified scheme (STS).

    BASICgeneral system taxation. On general scheme It is necessary to maintain classical accounting records. Of all the above, this is the most unfavorable regime for the company, but for large organizations other taxation systems are often simply impossible.

    simplified tax system– simplified taxation system. This special regime is aimed at reducing the tax burden on small and medium business, as well as to facilitate and simplify tax and accounting. You can switch to the simplified tax system immediately upon registering your business. Almost all individual entrepreneurs operate under a simplified taxation system. There are subsections of the simplified taxation system: simplified tax system 6%, simplified tax system 15%, UTII, unified agricultural tax.

    STS 6% is also called “STS income”. With this taxation system, 6% tax is paid on all amounts earned during the period. For example, a company sells cement. During the second quarter, the company purchased goods in bulk for 100 thousand rubles and sold them at a very high markup for 300 thousand rubles. The tax in the case of “income” will be 300 thousand * 6% = 18 thousand rubles.

    STS 15% is also called “income minus expenses”. For most regions this tax is 15% (for some - 5, 10%). Under this taxation system, tax is paid on the difference between income and expenses for the period. Let's consider the same situation: a company sells cement. During the second quarter, the company purchased goods in bulk for 100 thousand rubles, and sold them for 300 thousand rubles. The tax in the case of “expenses” will be (300 thousand – 100 thousand) * 15% = 30 thousand rubles.

    UTII– a single tax on imputed income. This tax replaces the usual ones. Only an organization that is engaged in certain activities (vehicle transport services, retail, catering services, etc.). UTII is regulated by municipal laws, the tax rate and types of activities may vary in different areas. Some organizations combine simplified taxation system and UTII.

    Unified agricultural tax– unified agricultural tax. This tax applies to agricultural producers and fish farms.

    Internet accounting “My Business” is intended only for companies (individual entrepreneurs or LLCs) operating under the simplified tax system 6%, simplified tax system 15% and/or UTII. This service is not suitable for organizations that pay taxes under OSNO or Unified Agricultural Tax.

    Features and advantages of the “My Business” service

    To begin, you must register on the company’s website, select the appropriate tariff (there are several, depending on whether the organization has employees and how many) and pay for monthly services. After this, you will have access to your personal account, in which you can work at any convenient time and place where there is Internet access. In your personal account, you indicate the details of your company, and a personal tax calendar is generated for you. As you can see, everything is quite simple!

    Let's take a closer look at the “My Business” personal account.

    The first page of your account displays general information. You will see such tabs as “Home”, “Money”, “Documents”, “Inventory”, “Contracts”, “Cash”, “Counterparties”, “Salary”, “Employees”, “Forms”, “Analytics”, "Webinars".

    In addition, the following services will be on the first page:

    • Balance on the main current account.
    • Selected documents.
    • Expert consultations.
    • Company business card.
    • Contacts with technical support, instructions for using the service, ID, creation of a one-time password.
    • Information about the owner of the personal account, details of the organization.

    More about tabs:

    Tab "Home" contains the following services:

    • Activity– tabs for creating counterparties and primary documents (these pages are also located in the “Counterparties” tab).
    • Tax calendar– creation of reports, payment slips for paying taxes and contributions. The reports made can be sent to government agencies using the Internet service, Russian Post, or submitted during a personal visit.
    • Analytics– the “Analytics” tab is duplicated.
    • Electronic reporting– statistics on reports sent via the Internet, correspondence with government agencies and reconciliation with the Federal Tax Service.

    In tab "Money" collected tools for accounting for the organization’s cash transactions:

    • Cash book layout and KUDIR. They can be downloaded and printed. The cash book is used to record receipts and disbursements of cash at the organization's cash desk. KUDIR is a book for recording income and expenses; all individual entrepreneurs and organizations using a simplified taxation system are required to maintain it. It displays all business transactions for the reporting period in chronological order.
    • Information on income and expenses. It can be entered manually or using a bank statement. When integration with Intesa Bank is configured, information on income and expenses from the current account is automatically sent to the service.
    • Sending payment orders. With configured integration with Intesa Bank payment orders can be sent to the Internet bank, where the payment is then confirmed and the money is transferred.

    Internet accounting “My Business” is integrated with the services of some banks. Electronic document flow is organized between them. Thanks to this, it is possible to automatically exchange statements and payment orders between the “My Business” service and your current account, if, of course, it is opened in the appropriate bank. And all data from the statements is automatically reflected in accounting and tax accounting. Integration is available with the following banks: Alfa Bank, Intesa, MDM, SDM, Lokobank, Sberbank, Modulbank, Otkritie, Promsvyazbank. In addition to banks, integration is available with some other companies: Yandex. Money, Pony Express, Robokassa, Sape.

    In tab "Documents" You can create invoices, acts, invoices and invoices. In addition, this tab has a button for creating documents. To issue an invoice, you need to select it from the list. After this, the header opens and a convenient method is selected:

    • download, print and transmit;
    • send to the client's email;
    • provide a link to payment by bank card or via Yandex. Money.

    In the "Inventory" tab It is possible to issue an invoice for payment, ship or receive goods and materials, and transfer them from one warehouse to another. You will see all the information on the arrival, departure and balance of goods on at the moment. For each movement in the warehouse, an invoice is created. It is also possible to select a warehouse or create a new one.

    In the "Contracts" tab you can create a new agreement, download an agreement template and view statistics on previously created agreements. When creating a new contract, you must select a client and a contract template from the pop-up list for auto-filling. Nineteen will be available to you standard templates contracts that were created by “My Business” experts. If you have your own template, then you can upload it to the service and work on it.

    Cashier tab works as a draft. All information comes from the “Money” tab. Here you can create draft PKOs (receipt cash orders) and RKOs (settlement cash orders).

    Tab "Counterparties". In this tab, you can create a client, partner or counterparty, check your counterparty using a reconciliation report or an extract from the state register, and also view statistics on counterparties.

    Counterparties are clients or partners with whom your company enters into contracts. Naturally, special tools have been created to work with them.

    In the "Salary" tab information on payments to company employees is displayed:

    • Calculations for all employees.
    • Calculations for each employee.
    • Documents for employees: payslip, pay sheets, statement of taxes and contributions, time sheet.
    • Payments to employees.

    Employees Tab will allow you to make calculations for vacation or sick leave. To do this, you need to select the employee's absence dates. You will see open calculation formulas and the total amount to be paid.

    Forms tab will make your life easier by not having to search for information on the Internet and try to understand how relevant or outdated it is. You will have verified data at your disposal in the “Forms” section (more than 2000 forms of various documents, regulatory documents - laws, regulations, etc.).

    Analytics tab will allow you to view statistics of income, expenses and profits for various periods of activity by month. For example, you can download payment statistics and compare data for different periods.

    In the "Webinars" tab you will find video materials on changes in legislation, video instructions on working in your personal account, interviews with successful businessmen and experts.

    So, we got acquainted with the main tabs of the “My Business” service. But not all of them are available to every client; it will depend on the tariff you choose. Let's take stock.

    Online accounting will allow you to automatically calculate salaries, accrue sick leave and vacation pay, keep accounting records, and send reports via the Internet.

    In your personal account of the “My Business” service, you can create an invoice, agreement, act, invoice, etc. in just a few clicks.

    The smart service itself will remind you of the deadlines, calculate taxes and send reports. In addition, the system will check the counterparty and also check with the tax office.

    If necessary, you can always ask questions about reporting, documents, etc. to support specialists. Consultants will answer these questions within 24 hours. The number of requests is unlimited.

    It is possible to automatically exchange statements and payment orders between the service and your current account.

    There are several tariffs, varying in cost and services, among which you can choose the most profitable for yourself.

    Through the mobile application for iPhone “My Business” you can use online accounting at any time and from anywhere.

    Using the “My Business” service, individual entrepreneurs and LLC managers using the simplified tax system and/or UTII can independently conduct accounting, calculate taxes, contributions and pay them on time, as well as submit all reports via the Internet. So in fact general view You can describe the “My Business” service. Let's talk in more detail about the capabilities of this service.

    Tax calendar

    Based on the entered details of an individual entrepreneur or organization, the My Business service generates a tax calendar, which shows when you need to carry out this or that action (pay a tax, contribution, submit a declaration, report). The tax calendar is located on the main page of the service.

    Overdue events are marked in red, which are still better to complete. Events that must be completed before the specified date are indicated in black. In order not to forget to perform this or that action, a reminder will be sent in advance to the email specified in the details. Reminders will also be sent via SMS to the number specified in the details.

    Book of income and expenses

    Individual entrepreneurs and LLCs that are on the simplified taxation system are required, first of all, to keep a book of income and expenses (KUDIR). You can maintain KUDIR either manually, creating an “income” or “expense,” or automatically based on movement in the current account. To do this, you must first export data for a certain period from bank account (this function available in almost all bank clients), and then import the resulting file into the “My Business” service.

    You can always download and print the KUDIR, which should be kept by the individual entrepreneur or LLC as the main document of financial transactions.

    Treaties

    Using the "My Business" service, you can quickly create the necessary agreement, maintain a register and record of contracts. This function is especially nice when there are a lot of contracts and they can be classified.

    By uploading your contract templates to the service, you can quickly create a contract by specifying only the details of the other party to the contract. The created agreement can be downloaded from Word format with the further possibility of editing it (if necessary, of course). It should also be noted that contracts are numbered automatically.

    Accounts

    In order for a client to pay for a product or service, he needs to issue an invoice. You can also issue a company invoice with your own symbols, built-in seal and signature using the “My Business” service.

    The generated invoice can be downloaded in Word or Pdf format, printed or sent by email. You can also send the client a link to the invoice. It looks like this. Convenient control invoices using filters will also please those who issue a lot of invoices.

    Closing documents (acts, invoices, invoices)

    If you have performed any work for a client, provided a service or sold a product, you must issue him a closing document. You can create a document, invoice or invoice in a few clicks by selecting only the invoice on which the client paid for the work, service or product.

    Closing documents can also be downloaded in Word or Pdf format. The service provides the ability to send the created document by mail with one click. If you need to write out many identical closing documents, you can use the “Copy” button - this will somewhat reduce the number of mouse clicks.

    Counterparties

    In the “Counterparties” section, you can see how much a particular client paid in total, as well as how much you yourself paid to this or that counterparty.

    Salary

    Calculating your salary and paying the necessary taxes and contributions has now become easier than ever! It is enough to enter information about the employee, his salary, bonus, and the service will prepare payment documents that can be printed or exported to online banking.

    The service will also help you correctly register an employee for work, calculate sick leave, maternity, and vacation payments, take into account personal income tax deductions, and print out a payslip.

    Reporting via the Internet

    When the time for reporting comes, the “My Business” service will generate the necessary report and send it via the Internet.

    Thus, the service eliminates the need to visit tax authorities, funds and stand in queues to submit this or that report, declaration, calculation.

    Letter to the government organ

    Through the "My Business" service you can write a letter to the tax office or pension fund and receive an official response.

    Reconciliation with the Federal Tax Service

    You can now request a reconciliation report or obtain information about debts through the “My Business” service.

    Extracts from state register

    Check the counterparty and obtain an extract from the state register legal entities And individual entrepreneurs possible within an hour by requesting the appropriate extract from the “My Business” service.

    Accounting consultations

    Each user of the “My Business” service can receive professional advice from an accountant on accounting or HR issues in unlimited quantities during the entire service period.

    Technical support

    Well, if you have any technical question, at any time of the day you can contact the service technical support like a hot phone call toll-free line, and by email.

    Business card

    It is often necessary to provide your details to the counterparty. There is a useful link for this that creates a beautiful business card that you can email or print.

    try the service free for 3 days

    Use the "My Business" service and be sure

    that your accounting department works like clockwork!


    Keeping records in the “My Business” service allows you to avoid spending a lot of time calculating taxes. The service itself will calculate taxes and contributions payable, taking into account the most current changes in legislation.

    The likelihood of errors is virtually eliminated, since the calculation is fully automated. Thanks to this, you don’t have to worry about fines and penalties.

    Everything is taken into account in the service possible ways reduce tax payments. When calculating your tax, you will be offered all possible options. You will see for yourself the maximum amount of tax deductions.

    Tax calculation

    • Advance payments according to the simplified tax system and tax for the year
    • quarterly payments on UTII
    • patent payments
    • trade fee amounts
    • income tax
    • value added tax

    Any payment is calculated in a special wizard. You will be able to see step by step how your tax is calculated.

    Calculation of contributions

    • fixed payments for individual entrepreneurs
    • additional entrepreneur contribution
    • contributions to funds from employee salaries

    Fixed contributions of individual entrepreneurs are calculated taking into account the date of registration. You won't have to overpay them for less than a year of work. When calculating contributions for employees, the service takes into account the possibility of regression - reducing contribution rates when accrued salaries reach threshold values.

    Additional features

    In the service, you can order a certificate of settlements with the budget at any time, which allows you to monitor online the absence of tax debts. You no longer need to visit the inspection for verification.

    The Tax Calendar will remind you in advance of upcoming tax payment deadlines. In addition, you can set up notifications. Reminders will be sent to you via SMS or e-mail to the contacts you specified.

    The wizard for calculating any tax or contribution provides the ability to generate a payment document. LLCs can generate a payment order.

    There are more options for individual entrepreneurs. They can generate a payment slip for the bank or a receipt for paying the tax in cash. In addition, they will be able to pay the tax with a bank card or electronic money directly from their personal account.

    The payment order for tax payment can be uploaded directly to your online bank. Connected integration with leading banks allows you to do this. All you have to do is confirm the payment, and the tax is paid.

    A reliable assistant in developing and solving small business problems. The capabilities of the service allow you to abandon the need for an accountant, entrusting the solution of many problems to more competent and affordable professionals. The best experts resolve issues with taxes, invoices and employees. When it comes to business success, qualified assistance is always relevant.

    Qualified help in everything

    Online accounting- a chance to quickly solve the following problems :

    • Issue invoices as quickly as possible(immediately after reaching an agreement with the client). This feature allows you to retain a profitable partner and speed up the transaction process. In this case, the client will be able to make a payment in a way convenient for him.
    • Precisely generate financial statements. Various problems This is common in small businesses. With the help of experts from the “My Business” service, they are resolved quickly and with maximum benefit.
    • Submit reports comfortably. The peculiarity of online accounting is the ability to quickly generate reports, monitor their correctness and send them online. You can find out whether the document has been accepted or not by contacting the service inspector.

    More detailed information -

    • Quickly interact with banks. Working with your account becomes convenient and comfortable. Payment orders are transmitted in a short time, and the company’s financial flows are under the complete control of the owner.
    • Save on taxes. By using online accounting It is possible not only to optimize work with paperwork, but also to reduce tax payments. Service experts conduct a detailed analysis of the company’s work and suggest ways to reduce the tax burden.
    • Ensure quick settlements with employees. The capabilities of the service allow you to quickly make payroll settlements with employees. One click is enough for the entire package of necessary papers to be ready.
    • Speed ​​up your work with mobile application . Online accounting “My Business” allows you to keep under control all movements on your current account via your mobile phone.
    • Transfer responsibility to professionals and be confident in the future. Cooperation with the service implies insurance of services in the amount of 100 million rubles.
    • Regularly check with the Federal Tax Service and do not wait until the tax inspector comes in person. The “My Business” service allows you to keep tax payments under control and monitor the presence of debt. Now you don’t need to visit an inspector to carry out a reconciliation.

    Internet accounting: tariffs

    There is an opinion that professional help in solving business problems is expensive and pointless. This is wrong.

    Using online accounting “My Business” you can solve a number of problems at once :

      • Remove the burden of “paper” responsibility.
      • Save on taxes.
      • Get services at a competitive price.
      • Quickly check counterparties and ensure their reliability - .

    Today there are four tariffs to choose from :

    1. "Reporting to the Federal Tax Service"- an option for individual entrepreneurs who work independently, without involving employees (tax forms - simplified tax system or UTII).

    Services- creating and sending reports.

    Price - 366 rubles per month.

    1. « Without employees"- a real way to reduce the “paper” burden for companies and individual entrepreneurs without employees.

    Online accounting specialists “My Business” solve the following problems:

    • Maintains warehouse records.
    • They provide qualified advice.
    • Prepare primary papers and issue invoices.
    • Create and forward reports.
    • Calculate tax payments.

    Price - 833 rubles per month.

    1. "Up to five employees"- tariff for companies and entrepreneurs with up to five employees. Suitable for taxation forms: UTII, simplified tax system or patent.

    Services:

    • Organization of warehouse accounting.
    • Filling out primary documentation.
    • Formation and issuing of invoices.
    • Filling out and sending reports.
    • Calculation of tax payments.
    • Help from specialists.
    • Employee accounting.

    Price -1299 rubles per month.

    1. "Maximum" - tariff plan For large companies and individual entrepreneurs with a staff of up to one hundred people.

    The “My Business” service provides a number of services:

    • Maintaining warehouse records.
    • Calculation of tax payments (contributions).
    • Help in solving current problems.
    • Filling out primary papers and accounts.
    • Creation and sending of reports.
    • Employee accounting.

    Price - 1599 rubles (monthly). When purchasing the service for a year - 2083 rubles.

    Internet accounting “My Business”- a reliable business assistant who provides solutions to key problems.

    Cut taxes?

    Forget about problems with reporting?

    Transfer problems with employee accounting to professionals?

    With the help of experts from the “My Business” service, everything is real!