• Tele2 contact number. Call a Tele2 consultant from a SIM card of another network. Tele2 help desk from mobile

    When Tele2 subscribers have any difficulties related to settings failure, phone identification, or have questions about tariffs or special options, you need to dial the help desk number and tell the operator about the problem. Phone number service center very easy to remember, it is also written on the wrappers tariff packages with SIM cards, on replenishment cards and promotional products.

    Let's find out from the review how you can contact help from Tele2 in different ways.

    Technical support Tele 2 phone number

    There are several telephone numbers for the Tele2 help desk, both local and international or short network.

    The basic number for all Tele2 subscribers dialed from a mobile phone is 611.

    You can call it from your mobile phone with a SIM card from Tele2, if it is not available, you won’t be able to call back to 611 from another phone. To be safe, you can write this number into the phone’s memory. In addition to the packaging of the Package, the certificate number is written on the service agreement from the operator.

    When your mobile phone is unavailable, the SIM card is broken or damaged, you can call from landline phone. The telephone number of the Tele2 helpline differs depending on the region where you are located. For St. Petersburg and Leningrad region technical support: 8812-989-00-22. For Moscow and the region - 8495-97-97-611.

    For other cities and regions, all numbers are different:

    • Krasnodar region – 8-861-2530055;
    • Kemerovo and region – 8-904-9900000;
    • Pskov and region – 8-8112-757575;
    • Tomsk and region – 8-3822-941000;
    • Chelyabinsk and region – 8-351-2480611;
    • Republic of Karelia – 8-8142-594611.

    Technical support numbers are written on the Tele2 website at the entrance. You simply select your city and all relevant information on tariffs, help numbers and other details automatically appear on the page specifically for your region. The short number 611 and the international one that you need to call remain unchanged. while roaming – it is +7-951-52-00-611.

    You can call a number in roaming for free, both within Russia and abroad; for this you need to make a call from your Tele2 SIM card.

    How to call technical support from a mobile phone?

    Calls to help desk from a mobile phone can be made in two ways - from your own, if you are a Tele2 subscriber, or from another mobile operator. In the first case, you need to dial the number 611, and in the second, the interregional number corresponding to your region. At the same time it doesn’t matter whether you are calling from a landline or from a mobile, but from a different operator.

    Call tariffs correspond to tariff plan. For a landline phone – at city rates.

    Other ways to contact Tele2 help and technical support

    Phone call to the help desk at short number 611 helps in most cases, this way you can remember your tariff, find out how many package minutes are left for use or what services you have activated. You can use the voice menu to resolve your issue, or you can wait for a connection with the operator and personal communication. If this does not suit you, go to the official Tele2 website - you can fill out a form there feedback and describe your problem, suggestion or leave thanks. To do this, you write your region and indicate the topic of the question from the list. The form on the site helps:

    • Ask a question on any topic related to Tele2;
    • Leave a complaint about poor communication;
    • Thank the mobile operator;
    • Express your wishes to improve the quality of services in the future.

    Also on your profile In your Personal Account you can resolve many issues yourself. There is a contact form via online messenger. It happens that your problem does not fit into the form, is not in the voice menu by number and the operator does not know how to help you. Then you need to contact the customer service office.

    You can call Tele2 from any phone: from a mobile phone connected to the Tele2 network, from a mobile phone serviced by another operator, or from a landline number. Depending on the situation, you can always choose the most convenient option and call the operator for free.

    How to call an operator from a Tele2 mobile number

    To call Tele 2 from a number serviced by this company, you need to dial from your mobile single phone 611 and press the call key.

    To connect to the Tele2 operator, you must select the appropriate item in the autoinformer menu and in tone mode press on the phone the desired key. If for some reason you cannot do this, then just listen to the information in the main menu twice, and the connection will occur automatically.

    If you do not want to wait on the line for a specialist to answer, you can use the services automated system or log into your personal account through the Tele2 website tele2life.ru.

    Subscribers to "Call Cheaper" in Moscow can also make a call to the operator at 88005550611. Be sure to write down these numbers in your address book so that you can always receive qualified assistance from a Tele2 specialist.

    How to call Tele2 from a mobile phone of another operator or landline

    If you need to contact a specialist help center Tele2, but you do not have the opportunity to dial a number from the operator’s SIM card, you can call the call center from other phones.

    To call from numbers of MTS, Megafon, Beeline, Smarts, Rostelecom, other operators, as well as from landline phones, you need to go to the company’s website and find the number corresponding to the region of registration of the SIM card. However, when calling cash will be charged by the operator in accordance with the tariff plan.

    How to call Tele2 from roaming

    Often, when traveling abroad, mobile phone users have difficulties using them while roaming. To solve all the problems that have arisen, you need to call the Tele2 operator from your mobile phone at +7 951 5200611. Calling him from any country will be free.

    It happens that questions or situations arise when you can’t do without calling the help desk. Therefore, it is important to know by heart specific number operator Tele2. Thank you to the 24-hour hotline for the opportunity to solve the problem at any time. For your peace of mind and convenience, there are several contact methods and support numbers, this will be discussed in the article.

    Customer service phone numbers

    There is a single short and easy to remember number for absolutely all regions subscriber service – 611 . After calling it, you can follow the instructions of the autoinformer or press 0, after which you will be immediately connected to the operator’s line.

    Also, for each individual region there is its own additional city telephone number. The list can be found in the subscriber directory, given to you along with the starter kit. Also detailed information can be found on the website tele2.ru.

    Help information can also be provided by calling the Tele2 support service from a landline number or even from other operators. You can do this by calling 8 800 555 0611 . It is also free.

    Communication in roaming

    If you are planning a vacation abroad, be sure to save the support number, which may be needed to resolve issues related to roaming tariffs and other services. As soon as you cross the border of our country, you can reach the operator by dialing international number phone +7 951 520 06 11 .

    It is also noteworthy that no matter where you are during your trip, you do not need to pay for a consultation with a help desk specialist.

    Other ways to contact the Tele2 operator

    If the need to resolve your issue is not critical and urgent, and there is no desire to wait for a response from a support consultant, you can safely use alternative ways connections:

    1. You can use email by writing a letter with your wishes and a description of the problem. For such purposes, there are two addresses: russia.vopros@telecom and [email protected].
    2. There is also a technical support service for you, which you should contact by filling out the feedback form on the official Tele2 website.
    3. If you are an active user social networks, use the VKontakte group to find answers to questions. And by subscribing to it, you will be among the first to learn about new services, applications, service capabilities and even gifts from Tele2.
    4. In the event that you want to offer something new or report your complaint regarding the operator’s work, use official forum Tele2.
    5. All users have a SIM card from this European operator; in the phone menu you can find free application, which can also be used to solve some problems.

    Personal account

    An almighty service for those who value their time and comfort. By registering your account there, you can easily resolve any issues related to managing your phone number. Extensive functionality includes services such as:

    • replenish your balance;
    • tariff change;
    • ordering details;
    • enable/disable options and many others. etc.

    And the site’s interface will captivate you with its simplicity. After using it once, you will understand that it is much more convenient to use it, rather than wasting time on calls to support and help desks.

    Today we have to get acquainted with the Tele2 company. Communication with the operator is supported in many ways. But which ones exactly? How can I call or send an email to the service? technical support companies? Why even make calls to your mobile operator? All this is important to know and understand. After all, only then, if necessary, will you be able to maintain contact with Tele2 without problems. Bringing your idea to life is not as difficult as it seems. Modern subscribers are offered a variety of communication contact options. Some of them require an Internet connection. But mastering all the proposed techniques is quite easy.

    Why call

    Many people have already connected to Tele2. Communication with the operator is something that many people are interested in. After all, sometimes technical support can help if you have questions regarding the goods and services that the company offers. So why do you need to know the numbers and other contacts of Tele2? You can use them if you need:

    • get advice on the operator’s capabilities;
    • connect/disconnect services;
    • change tariff;
    • find out the current tariff plan;
    • get information about problems on the line;
    • complain about the operator’s work (praise too);
    • ask for advice regarding connecting to some services from Tele2.

    There are many reasons to get in touch. But how can this be accomplished? What opportunities does Tele2 provide? Communication with the operator can be maintained different methods. Choose the one that suits you best!

    From mobile

    There are many options for solving the problem. For example, you can make a call from mobile phone. And absolutely free. Each mobile operator has its own own phone technical support. That's what we need!

    How to call Tele2 absolutely free from a mobile phone? To do this, you can use the combination 611. Dial the number, then press the “Call” button. This is the simplest and most popular method used by subscribers. Using this number you can get advice or connect/disconnect certain services.

    Remember, the call is absolutely free. No matter how much you talk, no one will withdraw money from you. You can call at any time! This is how Tele2 easily communicates with the operator. Number 611 is multi-channel, which allows you to speed up the process when making a call.

    Please note: a robotic voice will “communicate” with you. To contact a live operator, after establishing contact, press the "0" key.

    From any phone

    The next answer to the question of how to call Tele2 is to use the technical support number for a combination that allows you to immediately talk to people, and not to an answering machine.

    To call the support service from any region of the country, dial 8 800 555 0611 on your gadget. By the way, this combination is also suitable for making calls from a mobile phone. The conversation, as in the previous case, will be completely free.

    Not the most popular method of solving the problem. Typically, users use the 611 combination to call Tele2 from a mobile phone. And the previously proposed telephone is used only in rare cases.

    While roaming

    But this is not all the possibilities of Tele2. Communication with the operator from a mobile phone can be carried out even when the subscriber is in roaming. A very convenient feature, important for travelers.

    If you are roaming, you can use the following combination: +7 951 52 00 611. Please note that the dialing format must be international. Call to this number is charged according to the tariff plan you choose.

    By region

    Tele2 is a company that has branches in various regions of the country. It is not difficult to guess that in every city where there is this connection, there are our own support services.

    Therefore, if you need to find out “Tele2”, go to the company’s official page and look at the landline number available in your region.

    For example, in Tula you can call using 4 872 70 37 03, and in St. Petersburg and the Leningrad region you use 8 123 290 022. You have all the numbers every right look at the official page of the Tele2 company. It is advisable not to call from a mobile phone. To call from cell phone There is a separate short number.

    Other communications

    But this is not all the capabilities of our today's operator. What means of supporting communication with subscribers are used in practice? Of course, except for phone calls!

    At Tele2, communication with the operator can be carried out via official page companies. Not the fastest, but a method that does not require any calls. Find the feedback form there and fill out all the fields that appear. This technique is good when you can clearly identify the problem that has arisen and are not in a hurry to solve it. After sending the request, you will have to wait some time. The answer will be sent to you by email.

    By the way, e-mail is another method of maintaining communication with the operator. Just write to the address [email protected]. You can also use the addresses:

    Write to the data emails about your problem, wait for an answer. It is noted that the wait to receive letters from Tele2 in this case can last up to several days. The method is good, again, if you do not need an instant solution to the problem. Complaints and recommendations are also accepted at the addresses indicated above.

    Now you know everything possible options connection with mobile operator. Choose the one that seems simplest to you, and then implement it. It is recommended to call Tele2 using the combination 611.

    There are several ways to manage services connected to your phone. It’s easier to do this in or using USSD commands. But the subscriber may find himself in a situation where the proposed options are not available. And the issue that has arisen can be resolved by dialing the support service number of the Tele2 operator. How to recognize and dial it will be discussed further.

    Toll free number for subscribers

    If the user has a smartphone with a TELE2 SIM card, then you can make a short call to technical support service number. The procedure in this case will be as follows:

    1. Dial 611 and press the call button.
    2. After this, the autoinformer will offer to go to the official website, or use the USSD command, and will also give instructions for further actions.
    3. After some time it will happen automatic connection with a technical support employee. If you don’t want to wait, press the “0” button.

    It should be noted that you can call “611” only from a TELE2 SIM card. If the subscriber is connected to another operator, the procedure will be different.

    From another operator: MTS, Megafon, Beeline

    Read more: