Black screen in Windows 8. Why does a black screen and mouse cursor appear? Reasons and their solution

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I made myself some tea, turned on the computer, and got ready to work efficiently, but that was not the case: after a few seconds of loading Windows, a black screen appeared out of nowhere. Just like in a children's horror story. But this is hardly a laughing matter, something needs to be done about it, it’s not for nothing that the tea took so long to brew! Well, what’s said is done, because the solution to the problem lies on the surface. Don't believe me? Let's check it out!

Step #1: Start the system in safe mode

The very first thing to start with if a black screen appears after loading Windows is to try. To do this, depending on the OS version, you can use various methods. The easiest way, of course, is to turn off the PC and starting Windows use hotkeys (such as F8, Del, or Shift+F8) and then select one of the options for:

This method is perfect for XP and Windows 7, but for 8 you may need other methods (). If after booting the computer starts normally in safe mode, most likely, the issue is a failure of the system settings (registry, drivers, updates, etc.). In this case, you can solve the problem by reading the information described in step No. 1.1. – 1.7.

However, if none of the methods failed to start Windows in safe mode, you can try putting the computer to sleep (step No. 2) or using special boot disks.

Step No. 1.1: Activate the operating system

In 50% of cases the cause of the failure is Windows work associated with the unexpected appearance of a black screen when the computer boots, is the use of an unlicensed copy operating system, or rather, its recent update. This happens because, having updated, the system did not pass the authenticity check and, in fact, handed you over to the Windows developers.

It’s easy to verify this: just boot the OS in safe mode. If this is the problem, you will see a black screen on your desktop instead of the usual background image, and a corresponding message at the bottom indicating that you are using a non-genuine version of Windows. On XP it will look like this:

How to get rid of the problem? Activate your beloved Windows, no matter which one - 7, XP or 8. How to do this? Purchase an activation key or, as a last resort, crack it with a special program (for example, RemoveWAT21). The last option, however, will protect you from a black screen for a short time: with the next system update, it is likely that the problem will reoccur. Well, maybe you'll get lucky, who knows?

If a black screen appeared after loading Windows precisely because of a failure in updating an unlicensed version, by activating it, you can sleep peacefully.

Step No. 1.2: Reinstalling video card drivers

Often a black screen appears in Windows OS versions XP, 7, 8 after the computer boots and when for some reason the video card drivers are damaged or simply lost. In this case, the only right solution is to download and install them on your computer. You can download drivers from the manufacturers’ official website, and completely free of charge.

However, you need to take into account that to eliminate the black screen during Windows boot, you will only need those video card drivers that are fully suitable for your PC. Note that they differ by manufacturer (NVidia and AMD), OS type (32- or 64-bit), release (Mac, Linux, Windows) and version (for example, Windows XP, 8, Vista, 7).

If you don’t know what drivers you need, but Windows XP or 7 still managed to load (for example, in safe mode), you can press R on the keyboard at the same time and set the dxdiag parameter for the Run utility:

After that, in the window that opens, select the “Screen” tab and read the information about the video card drivers. Using this data, we download necessary updates, install and configure them on your PC. If the problem was with them, after rebooting the OS the black screen will no longer appear.

Step #1.3: Debug using Registry Editor settings

When Windows 7 and XP boot, a black screen often appears when data in the registry is damaged by viruses. It is clear that the solution to such a problem must be sought in restoring it full-fledged work. How to do this? To start, run the combination Ctrl keys, Esc and Shift . After that, open the “Application” tab in it and click the “New task” button at the bottom of the window:

As a result, Windows will prompt you to create new task. Enter regedit in the free field and click on the OK button:

As a result, the “Registry Editor” window will appear on the screen. You need to find the same branch and file in it:

After that, double-click on the Shell file, delete all entries in the window that opens, enter the explorer.exe parameter into the empty field and save the settings:

The final step is to restart the PC. If all the steps were performed correctly and the cause of the black screen after booting the computer with Windows 7 (XP) was corruption of the registry data, debugging them will solve the problem. If this does not happen, it is very likely that the cause of the problem was incorrectly identified, and therefore another solution is required.

Step No. 1.4: Restoring the system using the AVZ program

You can also customize the operation of explorer.exe and, accordingly, get rid of the black screen that appeared as a result of a system failure when loading Windows 7 (XP, 8) using the AVZ utility. If the browser does not open on its own and there is nowhere else to download it, we use this solution: call the R combination and the “Run” program, enter the iexplore.exe task for it and press Enter (OK):

You can also perform this task through the task manager, if it is running. In this case, press Shift, Esc and Ctrl simultaneously on the keyboard, select “File” in the window that appears, and select “New task” in it. Next, in the “Create task” utility, enter the command iexplore.exe and click OK:

After it opens Internet Explorer, drive into search bar http://z-oleg.com/avz4.zip, and then download and install on your PC AVZ utility. In it, open the “File” menu and select “System Restore”:

In the new window, mark items 8 and 16 and click the “Run…” button:

After the program has completed the tasks assigned to it, we send the computer to restart. As a result, when new download Windows, no matter what version it is 7, XP, Vista or 8, the black screen should no longer appear.

Step No. 1.5: Eliminate conflict with antivirus

A black screen at the very beginning of loading Windows 7 / XP / 8 can also appear if there is a conflict between the system and the antivirus, primarily with Avast. In this case, cope with such rudeness antivirus program, partially blocked system files, you can delete processes associated with the antivirus in the task manager. Open it by simultaneously pressing Ctrl, Alt and Esc:

Please note that this is a temporary solution. To finally get rid of the black screen that appears simultaneously with Windows 7 (8, XP) loading, open the antivirus and enter exceptions for it from step 6. Using Avast as an example, it will look like this:

Then, to start the explorer.exe process, enter this task from the “Application” tab using the “New task” button:

After reboot Windows XP/8/7 black screen problems should disappear.

Step #1.6: Restoring the system from a restore point

This method will be effective in cases where neither the registry, nor the task manager, nor the Run utility opens on the computer. True, you can use it to solve the problem with the appearance of a black screen when the system boots up only on a PC with OS Windows 7 and 8. However, the process is not different versions The OS will be different:

Hold continuously for several seconds Shift button on the keyboard or press it 5 times until the following window appears:

In this window, click on the item “Go to...” and enter the Center special features enter the word “dis” in the search field:

As a result, Windows 7 will open the “Control Panel”, in which you need to select the “System” section, and in the next window – the “System Protection” tab:

After that, in the new window we find and click the “Restore” button:

In the “System Restore” window that appears, click on the “Next” button, and then select the appropriate restore point:

As a result, something will happen that will restore the old settings for the system and, accordingly, get rid of the cause of the black screen when the computer starts.

After this, we perform the following steps one by one:

As a result, having chosen, we will start the process of resuming old ones system parameters, which will prevent the black screen from popping up again after the system boots.

Step No. 1.7: Fixing the problem after upgrading to Windows 8.1

From the name it is clear that this method should be used if the problem with a black screen appeared immediately after Windows updates 8 to Windows 8.1. First you need to find and delete it on your computer. hidden folder C:\Windows Activation Technologies. If the removal was unsuccessful on the first attempt, we access it using the UnLocker program.

As a result, a program will start to check and fix errors in the Windows system. Note that this function can be used not only in Windows 8, but also on 7 and XP:

After this, launch the explorer.exe process as indicated in step 1.5 and reboot the computer. As a result, a black screen with a new one loading Windows should no longer appear. Note that you can fix the result in Windows 8 by turning on quick launch systems:

Step #2: Use sleep mode

Let’s say right away that if starting the computer in safe mode doesn’t work, there’s no point in hoping that hibernation mode will help. However, what the hell is not joking. How to put Windows to sleep? If you are working on a laptop/netbook and the power button is set to boot the system into sleep mode, press it.

If there is no such function or you are used to working with a desktop PC, you will have to tinker a little. Just a little bit:

Press the button on the keyboard and thus open the Start menu. In it, click “Shutdown”, then press Shift and select “Sleep Mode”:

We go to “Start”, open the “Shutdown” menu and select “Sleep” in it:

Windows 8:

Go to “Options”, press Shift and at the same time select “Shutdown” on the screen. In the menu that opens, click “Sleep mode”:

After the system has slept for a few minutes, turn on the computer again. If the black screen disappears, then the problem has resolved itself. What to do if the problem persists? Try again, what if it works?

What to do if a miracle did not happen, and none of the methods described above helped? In this case, all that remains is to restore Windows using installation disk or an image or, in principle, reinstall the operating system. But that, as they say, is a completely different story.

Read, how to fix black problem Windows screen 10 . Possible reasons and solutions. If you are facing the black screen issue in Windows 10, 8 or 7, then there are 2 different scenarios that will help you determine the cause of the error and fix the problem.

In the first case, you can log into your computer, but do not receive any image on the screen after logging into the system. In the second case, you cannot even log into the computer. The article will tell you how to fix the black screen error after logging into Windows and booting the system. We will consider options both with and without the mouse cursor.

Content:

Disabling external devices

To resolve the problem, disconnect all external devices and restart your computer. This primarily applies to devices such as a second monitor, projector or TV. If your computer or laptop displays the boot process, it means one of external devices was causing the problem. If the error disappears, then connect external devices one at a time until you get a black screen again. After this, remove the last device you connected and check again that the monitor is working.

Do not use the problematic device until you receive an answer by current problem from the manufacturer.

Black screen after logging into Windows computer (no screen connected)

The first scenario we will talk about is the black screen that appears after logging in.

Force Explorer to start

The first thing you need to do is click Ctrl + Alt + Del, this should call . If this happens, great!
Click File – Start new task.
Enter explorer.exe and press Enter.

Perhaps this will solve the problem.

Switch to Safe Mode

If removing external devices does not fix the problem, go to Safe Mode.

Restart your computer.
On the lock screen, tap on the power icon towards the bottom left of the screen.
While holding .
After reboot you will get additional options downloads – select Safe Mode with Command Line Support.

Perhaps instead of rebooting, you will be presented with a screen with 3 options to continue:

Continue loading Windows 10;
Troubleshooting;
Completion of work.

Then click on Troubleshooting, then on Additionally. Then click on Launch options and then reboot into safe mode with command line support.

After booting into safe mode:

Black screen when turning on the computer (without the ability to log in)

If the black screen appears before the login window, you will not be able to boot into Safe Mode using the method described above. To login you will need a bootable DVD disc or USB flash drive c Windows distribution. on another work computer with Windows 10.

Connect bootable media to the computer;
Set boot priority from the desired media in the BIOS;
Boot your computer.

After downloading, you can try booting in safe mode and carry out all the same steps that we discussed in the previous paragraph. For select Troubleshooting, then Additional options , then Boot Options and then reboot into safe mode with command line support.

If the problem cannot be solved, you can try resetting Windows to original state and spend clean install systems.

Greetings, dear readers.

Some time ago I talked about the blue screen of death in Windows. The same article also mentioned options for solving problems. Today I will share useful information regarding another similar case. Thus, many users encounter a situation where a black screen and mouse cursor appear on their computer. At the same time, the latter moves, but this gives absolutely nothing, since there is no data on the display.

If you encounter a similar situation, do not panic. The first thing to say is that everything is in order with the components.

The problem is that the file " Explorer.exe", which is responsible for displaying the content " Desktop" In most cases, disruption of this element is associated with the activity of a specific virus. Therefore, if you experience the symptoms described above, remember what programs or add-ons you may have installed in lately. It could even be a browser extension. Try downloading free antivirus, for example Comodo Internet Security and scan the system for viruses.

Sometimes modified software also works, as a result of which when you press “ Ctrl+Alt+Del"Task Manager doesn't even start. But it is not so important which version of the virus got onto your computer - the algorithm of actions will be the same.

Solving the black screen problem( )

One of the most the right ways is complete reinstallation operating systems, be it Windows XP, Vista or any other. After all malware Usually it is first located on the system disk. If you format it, the virus will disappear. But not everyone is ready to do this, because often by this time system partition there are already some important files, which cannot be deleted, you can also use AVG AntiVirus Free, it can quickly solve the problem.

The main solution is to roll back the configuration. But for this we need to return visualization. What to do in this case? Let's get to the command line.

So, in Win 7 and others latest versions Microsoft's OS solution looks like this:

It is worth noting that this method is also suitable for Windows 10.

As a result, users receive a fully working OS, without reinstalling it and with all files saved.

How to prevent a black screen( )

Sometimes after completing all actions you can see a black square instead of a cursor. This happens when, as a result of the virus, some additional files or they just didn't start. To return the situation, we reboot. If it doesn’t help, try running more earlier version operating systems.

Well, I told you how to fix the situation when your desktop suddenly won’t load. This method is simple - the main thing is not to press anything unnecessary.

The current situation allowed us to draw several important conclusions at once. Some I have already voiced in articles before, others will be voiced for the first time:

You can download a virus to your computer and activate it even without a file with the extension *.exe. You just need to install a seemingly harmless browser plugin. Therefore, before such actions, it is advisable to check the supplier. Or at least, look at the reviews.

If you look at the situation as a whole, it is solved with the help of two teams. There is no need to even watch a video or study pages of instructions. It's simple.

You shouldn't disable a tool like " System Restore" You can't know when exactly it will come in handy. This trend began with the use of OS XP, because when loading, a hidden directory was automatically created, taking up extra space. In addition, this is where many viruses can be found (according to messages from the corresponding programs).

Problems must be corrected as they arise. Otherwise, you may not restore the system, but, on the contrary, ruin it as much as possible. The only solution is to reinstall the operating system. So, first run " Explorer.exe" and then restore the system.

You should regularly check your system for viruses, especially for freshly downloaded files; for these purposes you can use the free Dr Web Cureit.

I hope you found something new for yourself. Subscribe and tell others.

Error when Windows startup 8, a black screen with a cursor is quite common. In most cases, it appears after updating the operating system. However, it can also be observed as a result of a virus attack or some kind of system failure.

What happened

Before moving on to a solution, you should understand why this is happening. A black screen with a working cursor means that the operating system has loaded, but for some reason the desktop (Explorer or the so-called Explorer) has not opened.

We have two options to solve this problem:

Launch Explorer manually.
Eliminate the reason that prevents the desktop from starting.

So, we already know that a black screen with a working mouse cursor indicates that our explorer does not start. But why is this happening? There may be several options here. Most often, this error appears after updating the operating system. The fact is that sometimes during an update the activation information is reset. Because of this, a conflict appears that prevents Explorer from starting.

In addition, viruses can cause such problems. Malware may damage file system Windows, resulting in required service can't open.

It is worth noting that first of all you should try to open the explorer manually. And only if this option does not help, move on to the next point.

Windows 8 won't wake up: Video

How to start Explorer manually

So, we have a black screen and a mouse cursor. First, we need to launch the task manager. This is done by pressing the key combination Ctrl+Alt+Delete. After starting the service, go to the “Processes” tab. Next, if all processes are not displayed for you, and there is not even such a tab, then in the lower left corner click the “Details” button.

Now find the process called “Explorer”. If it is running, right-click and select “End task”.

After this you need to run this service manually. To do this, in the upper left corner of the menu, click on the “File” button. Next, select “Run a new task”. In the dialog box that opens, write Explorer or Explorer.exe and click OK.

If the desktop does not start, open the dialog box again and click the “Browse” button. Now open system disk(the partition of the hard drive on which the OS is installed). Sign in Windows folder and at the very bottom find a file called Explorer. Open it and click "OK".

If this does not help and a black screen and mouse cursor still appear when Windows 8 starts, then you should move on to the second option.

It is worth understanding that if the cause is a virus, then you cannot do anything. Only a rollback or formatting will help here hard drive.

But, as a rule, in the vast majority of cases, you just need to delete a specific folder, perform a scan and restart your computer.

How to fix error 651 Windows 8: Video

How to Delete the OS Authentication Folder

So, let's get straight to the point. Launch the task manager and click the “More details” button (if there is one). Next, click “File” in the upper left corner and select “Run a new task.” In the dialog box, click “Browse”. Next, in address bar enter the following path - C: Windows Activation Technologies. You will be taken to a folder where you need to delete everything.

Now open the “Run” dialog box again, check the box “Create a task with administrator rights” and write the powershell command. Click “Ok”. Will open command line. In it we need to run two simple commands:

sfc /scannow.
shutdown -t 0 -r –f.

Write these commands in the same order. After rebooting, the computer will boot in normal mode. It is worth noting that it may be necessary reactivation OS. If you are using licensed version Windows, then simply enter your key again. If you have a pirated copy, then go through the activation procedure again.