How to send a document by email for dummies. Automatically send copies of sent messages

We send dozens of emails every day. Sometimes it's very short messages, for example, such as: “Shall we go to lunch?” Sometimes - with the help of which you present your business or website. When there are a lot of letters and little time, we begin to rush and make mistakes. Usually trivial, like a typo, but sometimes things happen that can seriously harm your reputation and spoil your relationship with a client or employee.

This can be avoided, you just need to be collected and know about some pitfalls. Here are the most common mistakes made when sending emails. Read carefully and remember that you first need to take a short pause, check if everything is in order, and only then click on the “Send” button.

You are typing the wrong address

The most common and most unpleasant mistake. Imagine you want to send rather personal photos to a friend, but you automatically type the address of your boss or customer. And only after the letter has left do you realize with horror what has just happened. If it's any consolation, each of us has found ourselves in this situation at least once in our lives: lawyers sent confidential documents to the opposite party, designers sent website layouts to the wrong client, etc. But when this happens to us, it seems that the ground disappears from under our feet.

Fortunately, many email services, for example Gmail, have a function. Turn it on and specify a large time interval - it’s quieter, you know.

You forgot about the attachment

You wrote that a certain file was attached to the letter, but you forgot to attach it. Another common mistake that often leads to misunderstandings and apologies. On the one hand, it’s okay, no one is perfect, but it’s better to check everything first and only then send the letter. And to avoid questions from the recipient, we recommend listing all attached files directly in the body of the letter. For example, like this:

Hello, Maxim! I am sending you several files, they are attached:

Service Agreement

GIF with a cat

You don't think about the design

They greet you, as you remember, by their clothes. If you want to prevent your email from making you want to immediately delete it, work on its form. They say you need to devote as much time to it as to the content. Fortunately, today it's easy. To do this, we recommend using the Wix ShoutOut application, selecting a suitable template and adding your text to it. No special knowledge is required, just make sure everything looks neat and beautiful. By the way, a good newsletter has its own secrets and rules, so we recommend reading our email marketing director. Don't thank me.

You do not specify the subject of the letter

The subject of the letter performs approximately the same role as the title of the text. It appears next to your name, the recipient sees it and understands what you sent him: an invoice, meeting results, job offer, website layout, etc. Remember that the topic must be clearly formulated so that if necessary, a person will quickly find your letter, and convincing so that he becomes interested, if we are talking about, say, a newsletter. Not long ago we wrote about how, if you have forgotten, it’s worth re-reading.

You don't save drafts

If you like writing letters to text editors, then save more often, otherwise it will turn out that you spent the whole day working on a letter, and then suddenly the computer froze and everything was lost. Or write directly to the email service - then all your sketches will be automatically saved in the “Drafts” folder.

You are being rude

Politeness in correspondence is no less important than in life. Here are the basic rules that must be followed by everyone:

Always thank the sender for the letter, especially if you see that he did a good job. Remember when we were all taught “magic” words as children? Let's not forget them, even though we are adults.

Stay calm, even if the matter is extremely urgent and important. Nervousness and reproaches will definitely not lead to anything good.

Begin and end your letter with common phrases. The degree of formality will depend on who you are corresponding with. If this is your boss or just an official person, do not use “Hello,” “Bye,” or “Kisses.” And vice versa, if you are writing to a colleague or friend, you can do without the traditional “Sincerely.”

You don't proofread the text

Typos can ruin the whole impression, so carefully re-read the written letter, preferably several times. If you have any doubts about spelling or syntax, go to Gramota.ru. It’s better to measure seven times, that is, check, than then apologize for typos and prove that you are actually literate.

And by the way: if you are afraid of accidentally sending an unfinished letter, first write the entire text in full, and only then type the recipient’s address.

You are not putting the right people on the copy of the letter

Let's figure out who might actually receive your letter. The To field is the primary recipient. Field "Ss" - the person who will receive the copy. He is not directly related to the issue being discussed, but wants or needs to be aware. The "Bcc" field is the hidden recipients. You add them, but the primary recipient doesn't see them. And here you need to be careful: you can confuse Cc and Bcc, and then the recipient will think that he is being spied on.

Keep in mind that it is important for some people to be aware of what is happening. You don’t want to listen to reproaches about “How could you not add me to the copy?! I worked on this project for two months!” If in doubt, add everyone who has anything to do with the question. Maybe not everyone will be happy that they are being distracted, but there will be no complaints against you.

How to send a document by email for dummies, three simple ways.

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With development World Wide Web appeared and more ways communication between people at a distance. Now you can not only call someone without leaving your home, but also send an email.

At the same time, with via email you can send letters with attachments in the form of various text documents, presentations, photos, videos and more. Of course, the whole process of sending an email with an attachment is quite simple.

However, it is sometimes difficult for novice users to cope with this task without outside help. This article will take a closer look at sending emails with attachments.

How to send a document by email

Despite the many various services, providing the ability to send letters to electronic form via the Internet (Yandex.Mail, Gmail, Mail.ru, Yahoo, Rambler and others), they all work according to the same algorithm.

Only attaching a file on such services may vary slightly. But in general, to send an email with an attachment, you can follow the following procedure:

First, you need to log into your account on the service and click on “Write” or another button provided by the mail service for writing a letter electronically.
Then indicate in the “To” line the email address of the recipient.
If necessary, you can specify the subject of your letter in the “Subject” field.
Next, in addition to plain text, if you need to send a document or other file from your computer, you need to find the tool that is responsible for this on the service you use and click on it. For example, if you use Yandex.Mail, Gmail or Yahoo for these purposes, then you need to click on the icon in the form of a paper clip, and on Mail.ru and Rambler there is an “Attach file” button.
After you find the document you want to send, click on it with the mouse to select it and click on the “Open” button.
After uploading files to postal service, check that the letter is formatted correctly (to whom you are sending it and what exactly). If there are more documents than you need or you have chosen the wrong thing, then next to it, as a rule, a trash icon appears on the right side, clicking on which deletes it unnecessary file. To add a document, again click either on the paperclip or on “Attach file”.
To send an email to the recipient, click on the “Send” button.

It is also worth noting that when using mobile version mailboxes, the algorithm of actions is similar to the extended one. That is, if you are on the road, and required document available on your phone or tablet, then if available mobile application, it can also be sent by e-mail.

In this case, also fill out all the required fields, and then click on the paperclip or “Attach file”, thus adding the document and sending. As you can see, everything is quite simple and convenient.

Send link

If your document is stored on cloud services, such as Google Drive, Yandex Drive, and others, or you created a document in Google Doc, then you can send a link to the document.

To do this, open the document, click on access settings and copy the link, which can be sent in an email. If these are documents stored on Drive, then you can download them to your computer; if this is a document in Google Docs, then you can jointly edit it, make amendments, comments, and so on.

Word

If you use the Word program to create and edit documents, you can set up the email sending function once and then use it.

Instructions:

Please note top panel, namely on the tab - mailings. Should appear there new icon, with the name you gave him.

Now, after creating or editing a document, click on this icon. You only need to indicate the recipient's email, and the document will be sent via specified address.

How to send a document by email, summary

I showed you three ways to send a document by email, choose the one that is most convenient for you. Once you send a letter, you will understand that there is nothing complicated in this process.

The main thing to understand is that you do not send the paper document, it remains with you. you send it electronic copy, and the recipient will print it himself if necessary.

But to send the paper original of any document, you should use our regular mail and send the document by registered mail.

And permissions.

You have probably already noticed that when you receive letters from some authors, in the “to” section there is a list of several dozen emails different people. Moreover, neither you nor these people gave their consent for these emails to be “exposed.” Naturally, some of the recipients will unsubscribe from this mailing list (we are all tired of the flow of spam to our emails). But one thing is certain - all recipients will treat the author of the newsletter as an unprofessional person. And they are unlikely to agree to accept his offer.

How can you do it so as not to send a letter to each addressee separately and at the same time “not to shine before everyone else”?

Almost any email service allows you to do this.

Let's consider this opportunity using the example of the most popular email address for business mailings: gmail.com

Typically, you use the Compose window to send an email. By clicking on it, you see a new “New message” window, into which you insert everything that is necessary to create and send the letter itself.
We usually insert the emails of our recipients into the “Recipients” window.

What to do if there are several of them? When you place your cursor in this window, two more options automatically appear: send a copy and blind copy.

Copy means " exact copy" This field is used when you simply want to send an email to someone who is not the primary recipient.

This way, you can keep the person in the loop while letting them know that they don't have to respond to the email. But all recipients of this letter see each other’s addresses (and even names).

BCC means "an exact hidden copy." It works the same as Cc, but this field hides all recipient addresses.

Thus, using this field is one of the best ways send a letter a large number people and maintain confidentiality. This means you won’t ruin your relationship with them. Using this feature, you can insert up to 30 emails. This means that with one click of a button you can send this letter to 30 recipients at once, without showing their emails.

And then in the “Subject” window you need to write the subject of the letter ( 1 ). It should be brief, but at the same time accurately inform the recipient of the essence of the message.

In the next window, paste the text of the letter itself ( 2 ). Here you can edit it, format it, change the font, font size, appearance, color, apply numbered or bulleted lists, highlight quotes and so on ( 3 ).
And, if necessary, you can insert a picture into the body of the letter ( 4 ) or attach a file ( 5 ).

It is this mail that provides the maximum number of editing opportunities.

Similarly, you can send a letter to several recipients at the same time via yandex.ru mail.

Only there are fewer options for editing the text of the letter on this mail. Therefore, I will only show the procedure required to send letters.

Click on “Write” and then in the “To” window ( 1 ) insert the email of the first recipient, and then select the “Copy” function ( 2 ) or " Bcc» ( 3 ). Depending on whether you want all recipients of your letter to see all emails or preserve their right to confidentiality of addresses, select one of the functions. To add each next email to the list, you need to click on the button with the image of a man with a plus sign in front of it ( 4 ). Then you can select your regular recipients from the drop-down list or enter their emails manually.
And then, as usual: write the subject of the letter in the “Subject” window and insert the text of the letter itself.
Pictures can be downloaded from Yandex Disk and files can be attached as usual.

Almost the same thing is offered to you by the mail.ru service.
Click on the “Write” button, a window appears in which when you click with the mouse in the “To” window ( 1 ), a drop-down list appears with a list of your regular recipients ( 2 ). You can choose from this list what you need. Or simply insert the desired recipient's email manually.

If you need to send this letter to a whole group of recipients at once, then select one of two functions: “Copy” or “Bcc.”

To do this, click on the button at the very beginning of the window for recipient emails ( 1 ) and in the drop-down list ( 2 ) select what you want ( 3 or 4 ).

This mail allows you to attach files to the letter ( 1 ) and edit the text of the letter itself ( 2 ). Approximately the same volume as mail on yandex.ru.

That's probably all I wanted to tell you about today.

I hope that these little tricks will help you not only save your time, but also not violate the confidentiality of those people who have entrusted you with their email addresses. Always think about the safety of those people who trusted you. Be professional!

And if you want to get even more useful things and learn not only how to create a blog, but also how to make it earn money, sign up for our free course "Technology for building income on the Internet."

Just enter your name and email in the form below this article and click on the button "I want to get a course!"

It is obvious that e-mail has many advantages and is widely used in the process of conducting business activities.

In this article I propose to consider the issue of legal validity of electronic correspondence as evidence. We will talk about ordinary correspondence carried out by the vast majority of people, without the use of electronic mail. digital signature, or other analogues of a handwritten signature.

Often, during a conversation with principals on a particular issue, it turns out that either the agreement was concluded by exchanging documents by e-mail, or all or part of it was legally significant correspondence between the parties to the agreement was carried out by e-mail. Moreover, the principal is simply convinced that he will easily prove that he is right by referring to this correspondence and this agreement.

The question arises whether this correspondence by email proof of certain circumstances? What if the procedural opponent declares that he can also provide correspondence containing opposing information, how to give the correspondence a procedural form and legal force?

Let's go from general to specific.

Legislative regulation in the field of use technical means when preparing evidence, it is clearly insufficient, the conceptual apparatus as such is absent, in different regulations the same concepts are often defined differently.

Without going into technical features the work of email, leaving you without lengthy definitions of email, information and telecommunication networks and other concepts, let’s move directly to the evidence in the arbitration process, so to speak, a little theory.

As we know, the evidence in the case is obtained in accordance with the Arbitration Code Russian Federation(hereinafter referred to as the Arbitration Procedure Code of the Russian Federation) and others federal laws the procedure for information about the facts on the basis of which the arbitration court establishes the presence or absence of circumstances justifying the demands and objections of the persons participating in the case, as well as other circumstances relevant for the correct consideration of the case. Written and material evidence, explanations of persons participating in the case, expert opinions, specialist consultations, testimony of witnesses, audio and video recordings, other documents and materials are allowed as evidence (Article 64 of the Arbitration Procedure Code of the Russian Federation).

In turn, written evidence is containing information about circumstances relevant to the case, contracts, acts, certificates, business correspondence, and other documents made in the form of a digital, graphic record or in another way that allows the authenticity of the document to be established.

According to Art. 75 of the Arbitration Procedure Code of the Russian Federation, documents received by fax, electronic or other communication, including using the information and telecommunication network “Internet”, are accepted as written evidence in cases and in the manner established by this Code, other federal laws, other legal acts or agreement or determined within the limits of its powers by the Supreme Arbitration Court of the Russian Federation.

Let us leave aside theoretical disputes in the legal field about whether email correspondence is written or physical evidence, since for the required result (recognition correspondence as evidence in court) it doesn't really matter.

We proceed from the fact that the correspondence contains information about circumstances relevant to the case, no matter what it is - or any other dispute.

As we see, in order to email correspondence meets the criteria for written evidence and is admissible as written evidence, it must meet, at a minimum, the following conditions:

It must be performed in a manner that allows the authenticity of the document to be established;

It must be received in installed by the APC RF, other federal laws, other legal acts or agreements.

These criteria become a stumbling block every time you refer to email correspondence as evidence of certain circumstances.

Formally, the true content of electronic correspondence can be established by examining it at its location according to the rules of Art. 78 of the Arbitration Procedure Code of the Russian Federation (for example, the court may require the relevant person to provide access to email, inspect a message or attached file). Personally, I have never encountered courts doing this, although I have seen representatives rushing to see the judge with a laptop.

Regarding “must be performed in a manner that allows the authenticity of the document to be established”:

It seems that almost the only possible way“reification” of electronic correspondence is its printing on a printer. But the courts are not willing to accept such printouts as evidence, since the likelihood of falsification is high.

You can’t provide for everything, but analysis of judicial practice helps to develop a number of practical measures to make electronic correspondence “procedural.”

Make an act indicating the date and exact time of preparation. In the act, indicate information about the person who carried out the display of the correspondence on the screen and further printing (full name, position), such a person can be the head of the organization - a party to the dispute, the provider, or any other person related to the dispute.

This act should also provide information about software(indication of browser version) and used computer technology. An act containing the above information, at a minimum, deprives your procedural opponent of the argument that it is not possible to establish by whom, when and with what use the correspondence was printed. At least, when I object to the inclusion of correspondence, I always refer precisely to the fact that the correspondence presented to the court does not meet the criteria of evidence precisely because it is not clear by whom, when and with what use it was produced.

Letters addressed to my client and that do not correspond to my position on the case are always “sent to spam”; I never received them.

In the act itself, be sure to indicate the sequence of actions performed when displaying the correspondence on the screen and further printing. For example, you can take the protocol of a notary’s inspection of written evidence.

Now let's turn to the reliability of email correspondence.

It appears that under the reliability of in this case one should understand the conviction in the truth of the correspondence. Part 3 of Art. 71 of the Arbitration Procedure Code of the Russian Federation establishes that evidence is recognized by the arbitration court as reliable if, as a result of its verification and research, it turns out that the information contained in it is true.

How should the correspondence be carried out so that its truth is not in doubt?

First of all, it should be clear from the correspondence from whom and to whom the letter or document was sent. It seems that the identification of the parties to correspondence should be taken care of in advance by stipulating the parties’ email addresses in the contract, since it can be very difficult to prove that an email address belongs to a specific person or organization (for registration email box there is no need to provide any identification documents or constituent documents; registration is usually anonymous).

As follows from paragraph 3 of Art. 75 of the Arbitration Procedure Code of the Russian Federation, the parties have the right to include in the contract a condition on the procedure for individualizing their electronic correspondence (sending messages to agreed upon email addresses) in order to give it the properties of reliability.

It is worth noting that since this method assumes mandatory use parties exactly those email addresses, which are directly indicated in the contract, which is rarely carried out in practice, then this method of establishing the reliability of electronic correspondence is not very reliable.

For an example, look, for example, Resolution of the Federal Antimonopoly Service of the Far Eastern District dated November 16, 2012 No. F03-5177/2012 (The plaintiff’s argument about transferring disputed claims to the defendant by email was rejected because it did not indicate their receipt by the plaintiff. At the same time, it was not presented in the case materials evidence of agreement between the parties on the use of electronic documents in claim work).

If it is impossible to correlate the parties to the contract and a specific address, I can only recommend referring to clause 1 of Art. 5 of the Civil Code of the Russian Federation, justifying the use of e-mail in the absence of an appropriate indication in a contract or other bilateral document as a business custom, and also indicate the absence of objections from the procedural opponent to such an exchange of information.

I also note that a person conducting email correspondence on behalf of another person (or in his interests) must be authorized to do so.

Documents drawn up inconsistently, without proper specificity, will most likely be rejected by the court on the grounds of unreliability.

As for the second condition - “receipt of correspondence in the manner established by the Arbitration Procedure Code of the Russian Federation, other federal laws, other legal acts or the agreement.”

I have not found in the current legislation any procedure for obtaining such evidence as electronic correspondence. It seems that this correspondence should not violate the constitutional right to confidentiality of correspondence. Certification of electronic correspondence by a notary

Sometimes participants in the process ask for inclusion notarized electronic correspondence.

I will not describe how the provision of evidence by a notary is regulated; those who are interested can find it themselves; we will briefly dwell on the issue of providing evidence by a notary.

Please note that if proceedings have already been initiated, it is too late to contact a notary. Yes, I admit that the court can treat documents certified by a notary with great confidence. But there is no such requirement in the law, and accordingly it is not necessary to apply to it.

I would like to draw your attention to the following points:

The reliability of electronic correspondence in this case is limited to cases where the ownership of email addresses by the parties is not denied;

The notary is obliged to notify the parties and interested parties of the time and place of providing evidence. If the notary does not do this and the court does not establish urgent cases, then there is a possibility that the protocol for examining physical evidence (email) will be deprived of evidence.

The notary does not provide evidence in a case that is being processed by a court or administrative body at the time the interested parties contact the notary.

In conclusion, let's make a few conclusions:

Whether email correspondence constitutes written evidence is determined each time at the discretion of the court.

Considering the insufficient legislative regulation of the issue of using electronic correspondence in economic transactions, it is not possible to talk about the predetermined force of correspondence as evidence.

Considering that the court evaluates evidence according to its internal conviction, based on a comprehensive, complete, objective and direct examination of the evidence available in the case (clause 1 of Article 71 of the Arbitration Procedure Code of the Russian Federation), it cannot be said that the correspondence will be accepted by the court as evidence, and even if it is , then it is not possible to predict what assessment the court will give to such correspondence.

Accordingly, a position based only on electronic correspondence is extremely weak.

It cannot be said that the courts are great at accepting electronic correspondence as evidence, although there are cases of a favorable attitude towards this type of evidence as a modern, convenient, reliable, widespread method of transmitting information (see Resolution of the Ninth Arbitration Court of Appeal dated April 27, 2006 in the case No. A40-20963/2005).

In general, in war all means are good and all possibilities must be used to the maximum.

I hope this article will be useful to you in your work.

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Watch an interview with an expert who certifies electronic correspondence

WITH best wishes,
Lawyer Mugin Alexander S.

This is not the first time I have turned to your resource. topical issues, and I always find practical “grain”, without “water”. Thank you very much.

Thanks for the article!
Just in practice, he “broke” the notary’s protocol, which was drawn up at the time of the proceedings in the arbitration court.
Regarding the inspection of correspondence in court. I think the judges should inspect. But the other side must already provide evidence to substantiate its objections.
By the way, regarding the correspondence. If correspondence was carried out through mailboxes, then within pre-investigation check Police officers can send inquiries about what IP was used to access the mailbox and who this IP belonged to at the time of access. As an option for further proof in court.

I had a court decision where the main evidence of the fact - a significant violation of the deadlines for completing work - was correspondence on Skype, the court terminated the contract for the provision of services and ordered the contractor to return the money, based precisely on the electronic correspondence of the representatives of the parties... the only caveat is that at the court hearing the contractor’s representative did not deny that this correspondence took place

Good afternoon, Natalya!
This once again confirms that you should not neglect such evidence as correspondence by e-mail, including via Skype.

Best wishes,
Lawyer Mugin Alexander S.

Alexander,

The question is not related to e-mail, but to a certain software package of the Customer, which is mandatory for the preparation of work completion certificates. Access to the PC is via the web. How can it be included as evidence in court?

Good afternoon

To be honest, I didn’t quite understand the question. Is it possible to use a “software package” like this material carrier copy or print? If yes, then include it, documenting it with the appropriate protocol.

Best wishes,
Lawyer Mugin Alexander S.

Good afternoon
I would ask you to comment on the situation when a party to the dispute wants to exclude from the contract the clause on the transfer of legally significant information. But we are not talking about Arbitration, but about a dispute between the bank and the bank’s client (me).
The bank blocked my accounts with reference to 115-FZ, and notified me by email (the message ended up in spam and I became familiar with its contents later at the branch after I was faced with the blocking of my account). In the account banking agreement (accession agreement, published on the website for all bank clients) there is a clause:
Please send me documents to the specified address (we are talking about e-mail)…. I have the technical and other capabilities to receive and familiarize myself with documents....; The bank is not responsible for losses... if documents and other information are not received by me

As a rule, a service providing electronic postal addresses- third parties. Is it possible to challenge, say, the clause “I have the technical and other capabilities to receive and familiarize myself with documents” in Rospotrebnadzor (as I understand, this supervisory authority can administratively force the bank to remove illegal clauses of the contract), since I, as a client of the postal service, do not control technical capabilities and in my opinion this point is controversial when it comes to individuals- numerous bank clients. And later, when going to court about the illegal blocking actions of the bank, ask Rospotrebnadzor to participate in the court as a third party (as they usually write: in the interests of an unlimited number of persons) - of course, if the complaint to Rospotrebnadzor is considered positively.

Good afternoon
Of course, you can challenge either a separate clause or the entire contract as a whole. But it is not possible to assess the prospect without studying the documents. Besides, to be honest, I don’t understand what your problem is considering how you are going to solve it.

Best wishes,
Lawyer Mugin Alexander S.
- In short: The application (acceptance) for joining the banking service agreement (sorry, I misled you - the above clause is not an agreement, but an excerpt from this statement) contains the above-mentioned clause.
  
  I recently emailed. I received an email request for information with a link to 115-FZ, the letter went to spam and I did not respond to it because I did not see it. I have an impressive amount of money stuck in my accounts - everything has been settled by now, but in the future I would like to protect myself from such surprises. At the same time, a representative of the bank (financial monitoring), in response to my objections about the suspension of operations, suggested that I had been notified by email. Now I wonder how legal such inclusions in contracts are. In addition, if the situation had turned out differently, and I had to defend my interests in court, could I ask the judge to consider this clause insignificant, violating my rights - in present moment I'm busy thinking about how to justify this.

Good afternoon, I have this situation. The ex-husband is a citizen of Kazakhstan, works in Russia, provided the bailiff (in Kazakhstan) with a certificate of salary of 8,400 rubles, of which he pays me alimony in the amount of 2,100 rubles (25%). The child is also a citizen of Kazakhstan, but lives under a temporary residence permit in Russia with me; my ex-husband sends alimony to my card. Can I file a lawsuit for payment of alimony in a fixed amount and in which country will I need to file the application, because: 1) he receives salary in rubles and not in tenge, 2) he worsened the child’s life (before when he worked in Kazakhstan, alimony was 6,000 rubles). And will his correspondence on social media serve as evidence for the bailiff? networks with friends? I have his password mailbox, where he corresponds with friends. Where every month he discusses his salary of 32,000 + travel allowances of 5,000 rubles. Please tell me what to do. Thank you.

Good afternoon
Submit statement of claim You can pay alimony in a fixed amount at your place of residence.
As for the evidence for the bailiff, I don’t understand why you decided to prove something to the bailiff.
It is not possible to suggest anything specific as part of an answer to your comment - there are few introductory ones.

Best wishes,
Lawyer Mugin Alexander S.

That’s for sure: in war it’s like in war. Electronic correspondence is introduced everywhere in government bodies to receive citizens' requests. If anyone takes advantage of this offer and sends an appeal to an email box, then immediately on the second or third day request confirmation of registration of the appeal. I now have such a situation that I did not ask for confirmation and now I have tried to appeal against illegal inaction. The authority plays a fool and denies receipt, although the appeal was sent properly and there is confirmation that another addressee, to whom a copy was sent by the same letter, received the appeal. The court examined the scan of the mail at the hearing, identified the addressees, etc., did not ask questions about unreliability and refused to examine the mailbox at the court hearing, and later, after the end of the hearing, stated in its decision that the scan was not clear to the court and could not serve as evidence .

Thank you so much for this article! There doesn’t seem to be any specifics, but the thoughts are presented and presented with dignity, i.e. there is something to think about.
Thanks again!

Good afternoon
I don’t even know whether to be happy or not about such gratitude (I’m talking about “no specifics”), but thank you anyway.
Reminds me of a joke when people were flying on hot air balloon and got lost, asked the man below where they were, to which he answered them that they were in a balloon. The travelers, in turn, immediately realized that they were talking to a lawyer, since his answer was correct, but useless.

Best wishes,
Lawyer Mugin Alexander S.

Hello.
I worked in an organization where all employees worked for remote access, i.e. in different cities. The only way Communication with management is via email. By mail, managers sent us instructions, orders, signed memos, etc. Naturally, communication by email is not specified in our employment contract, but the place of work is indicated, this is the home address.
Question:
1 How can I prove in court that email was the only means of communication with all employees.
2 What can be provided in court as evidence from other employees, because they live in other cities.

Good afternoon
I apologize for the delay in response.
It seems that it is not advisable for you to establish in court the fact that communication with all employees was carried out exclusively through e-mail. I can't imagine how this could help you.
Regarding the second question, I also find it difficult to answer, since the subject of the dispute is not clear enough to recommend you anything specific.

Best wishes,
Lawyer Mugin Alexander S.

Good afternoon The situation is this: there was an oral agreement with the contractor (we are both individual entrepreneurs). The conditions for it were discussed in ice. Now there is a dispute and he intends to attach a scan from this correspondence to the case in his favor. What are my chances of challenging this correspondence? Will he be able to prove that it was me who conducted this correspondence, and not someone else from my computer or from my account?

Good afternoon
You didn't pose the question quite correctly. There are chances to challenge, but I won’t tell you which ones, there are no clear criteria. Whether he can or cannot prove it, I also cannot answer you, it all depends on how he will do it and how the court will evaluate the evidence.

Best wishes,
Lawyer Mugin Alexander S.

Fundamentals of the legislation of the Russian Federation on notaries Chapter XX. Providing evidence, Article 102 part 2 is no longer in force. Does this mean that a notary can certify email correspondence even after the hearing of the case in court has begun?
Thank you.

- Alexander, thanks for the answer. What legal force does notarized correspondence in the form of screenshots of pages have? In particular: can this be evidence in court in this case, and how can the contents of an attachment in a letter be certified in this case? Thanks in advance.

Good afternoon. Tell me, please, are there any chances of winning in court? This is the situation.
I'm with you bank card I transferred money to another person’s card.
A man abroad. He was supposed to buy me something and send it to me.
But he did not fulfill his obligation. Spent my money. Now he feeds me breakfast and promises to return it.
All our correspondence was conducted on Skype. There is a card number with his name, his letters stating that he spent my money.
From the relevant evidence, I can take a bank statement about the transfer of money.
What do you say? No prospect of going to court?

Good afternoon
With your “introductory” information, it is much more difficult to make the court refuse to satisfy your claims. Of course, you have every chance of getting a decision to recover funds.
The only question is the jurisdiction of the dispute. If your “villain” has never lived on the territory of the Russian Federation and does not have any property here, then you will have to file a claim at the defendant’s place of residence abroad, according to the rules established by the legislation of the relevant state.

Best wishes,
Mugin Alexander S.

Hello. If it’s not difficult, please answer this question.
I want to sue the bank.
Huge interest and fines were charged, although there were notifications about my serious health problems (by email). I want to provide correspondence in court. Do I need to have it certified by a notary, given that it seems unlikely to me that the bank will deny the fact of receiving these letters. Is it enough to simply print this correspondence with all the information from the browser (with dates, addresses...)?
Thank you!

Good afternoon
The question here is that since the evidence does not have a pre-established force for the court, it is difficult to determine how the court will evaluate this or that evidence (certified by a notary or not), so it is always better to be “too safe than not.”

Best wishes,
Lawyer Mugin Alexander S.

Hello. We have such a difficult situation. My son borrowed money from his wife’s brother, against receipt. He returned the main amount. After the divorce, this brother filed a lawsuit. with a demand to repay the entire debt, since allegedly he had not been repaid at all. My son still has correspondence with social networks, where it is said that my son was paying off his debt. And how much is left? My son repaid most of the debt in cash against a receipt. , and transferred the rest to the card of his brother and wife, since they were in another city. Question: Can email correspondence be certified as evidence?

Good afternoon
If you are only interested in this question, then yes, email correspondence can be certified as evidence, and this is exactly what the article is about.

Best wishes,
Lawyer Mugin Alexander S.

Hello!
I purchased a router in March 2015 from an online store (1 year warranty).
After the purchase, it turned out that the product was inoperative and could not be set up.
Since October 2015, I have been in email correspondence with employees of an online store who take a contradictory position: they offer to come for a refund, I come, the employees refuse to accept the goods, I report this in correspondence, the employees change their point of view and begin to demand conclusions from the SC, ignoring my references to Art. 18 of the law on ZPP.
After contacting Rospotrebnadzor, I received a letter saying that the store was ready to accept the goods, you just need to drive up.
Please tell me if my email be considered a claim when going to court? Can I collect a penalty starting from the date of the letter? Can I receive compensation for moral damages? Have you had to come to the store several times and leave with nothing?

Good afternoon
Without knowing the contents of your letter, I cannot say whether it will be considered a claim, because it is the court that evaluates the evidence. The penalty is accrued from the date of expiration of the deadline for fulfilling the consumer’s legal requirement. Since it was not clear whether the requirement was, I cannot answer this question either. Regarding moral damage, I can only say that you can definitely demand compensation for it. But whether you will be able to receive it and whether it will be recovered from the seller, I will not say without familiarizing yourself with all the materials of the case, I am afraid to give unreasonable hope.
My colleagues from ADN Legal deal with consumer protection issues, try contacting him.

Best wishes,
Lawyer Mugin Alexander S.

Hello! She presented email correspondence to the court as evidence. The judge said it was important evidence, but it had to be certified by a notary. How to convince the court that the assurance electronic document is not the exclusive prerogative of a notary?

Good afternoon
Your question is too abstract, I believe that an answer like “you need to be very convincing, provide legal norms and examples of judicial practice to support your position” will not suit you. Although in fact it is necessary to paint the judge such a picture of the world so that he has no doubts about the optionalness of notarization of correspondence, and this is sometimes simply impossible.

Best wishes,
Lawyer Mugin Alexander S.

Hello, Alexander! As part of a labor dispute, to confirm the fact (there is no other evidence) of fulfillment of labor duties, denied by the employer, I would like to attach to the claim a copy of electronic correspondence with the company’s counterparties on economic and financial issues. company activities. The correspondence was carried out from my corporate email address, which was opened for free on Yandex. Does it need to be notarized for this purpose? The fact is that all correspondence for the period worked amounted to more than 700 letters, incl. with attachments. Is it possible to petition the court to request this correspondence from Yandex in order to avoid notarization? Should the petition be included in the claim or submitted as a separate document?
I would be very grateful for your answer.

Good afternoon
Whether it’s necessary or not, it’s better to be “over-safe than under-safe,” as they say. Moreover, if correspondence is your only evidence, then I would generally wait to go to court. It is also advisable to apply for evidence by attaching documents confirming that you have exhausted the possibilities of obtaining evidence yourself, for example, you made a request and were refused or ignored. Otherwise, the court will most likely refuse you.

Best wishes,
Lawyer Mugin Alexander S.
- Hello, if I provide the court with correspondence for consideration as evidence of the dishonesty of a former employer who does not give me documents, and he denies his involvement in the correspondence, can he file a counterclaim for libel/damage to business reputation/moral damage and etc. ?
  - Good afternoon
    Your defendant can file anything at all, the question is whether the court will accept it. I very much doubt that the court will accept such counterclaims, just as I doubt the prospects for satisfying such claims.
    
    Best wishes,
    Lawyer Mugin Alexander S.
    
    Best wishes,
    Lawyer Mugin Alexander S.

A week later (after the fact after all the copying work I did) by email. I receive an agreement in the mail with the terms of use of the images. The conditions do not suit me (the museum has the exclusive copyright, severely limited use of any parts, huge fines, the obligation to ensure the safety of copies from third parties, etc.), and I, of course, refuse to sign it. Moreover, according to the contract, the images had to be scanned by the museum, and not by me, photocopied with an amateur camera. There are also several other discrepancies in the agreement. For example, the number of photographically copied sheets is simply described, without describing the text on them, numbers and previews, incl. this applies to photographs.

I'm by email. mail invited the person (the head of the archive with whom he corresponded) to draw up an agreement on the mutual destruction of copies or the licensing of images by the Museum for free non-commercial use. use, asked for the address of the museum's lawyer. He proposed draft agreements, theses that would suit me, and asked me to show them to the museum’s lawyer. But the manager the archive clearly realized her mistake (that she did not warn me about the rules and the agreement in advance), and now she wants to hush up the matter, and does not want to change the agreement or officially destroy copies. However, it does not provide any written guarantees. In a lengthy email correspondence from the museum's address, she offers not to sign the contract, refuses unfounded claims, and only asked for copyright information. She says that the employee made a fatal mistake, that she had no right to allow me to work without drawing up a contract. But I have no complaints. At the bottom of the letter is her first and last name, position. The name of the post contains the name of the museum. But in essence, this is a piece of paper from a legal point of view.

Everything is complicated by the fact that from the moment the work is completed in the archive (there is an entry in the visit log) until the terms of the contract are received by email. mail for signature (3-4 days passed), from my email address. The copies I made were provided to some people. I am confident in their integrity, but one cannot be completely sure of anything. From the moment you receive a copy of the contract by email. mail I destroyed all copies on electronic media on the Internet, sent by email. mail notifications to recipients with a request not to publish photocopies and indicate copyright. But I cannot be sure about the use of data by third parties. At the same time, the manager tells me that you can use the data, just put a copyright.

Does it make sense to certify this email? correspondence for the future, as well as messages about copyright to third parties (my addressees), or not? And the second question, if possible -

if the museum warned me about the rules of the archive, its exceptional author. rights to exhibits, and terms of the contract exclusively by email. mail, moreover, very late in the production of photocopies of the exhibits by me, and the head of the archive in an electronic correspondence refuses to destroy the photocopies and change the agreement, suggests forgetting about it - in the event of theoretical claims against me from the museum for the actions of third parties and the museum proves the fact of transfer copies of images from my email. mail to third parties (in violation of the terms of the agreement, which I did not sign) before the day I received the agreement for signature, can I refer to the fact that I was not familiarized with the terms of the agreement and author. the rights of the museum as a release from liability to the museum? In the sense that, being in the dark, I could believe that the author. the rights belong exclusively to the persons who published the manuscript (exhibit), and the exhibit is in the museum as a copy, and having received the contract, I took all actions in my power to correct the situation within my capabilities.

However, in any case, I did not intend and do not intend to use these photocopies for commercial purposes; they were needed only for historical research with publication in non-comm. electronic media in compliance with copyright.

Or should we contact the director of the museum and formally demand an agreement on mutual destruction of copies? But what then to do with those copies that, under the conditions described above, were sent to third parties, if they suddenly do not delete them, but distribute them? Maybe it’s better to keep all this quiet really... I don’t understand whether the museum in the future, if the fact of non-contractual use of copies by third parties is discovered, can make claims against me because of this (despite the fact that I did not know about the rules and publishing rights of the museum when making fair copying), or only the authors? Of all the documents confirming our relationship - a statement about familiarization with the exhibit, a signature in the visit log and a copy of the unwritten agreement by email from the director. mail, + correspondence with the head of the archive. Of the witnesses - 1-2 people who saw me at work and were present at telephone conversation the manager, when at the end of the first day she “remembered” about the contract.

I don’t have any money for lawyers and never will, I’m disabled, seriously ill, etc. I think a little about the future myself.

Good afternoon
Based on your input, I wouldn’t worry, to be honest, since it’s obvious that you didn’t cause any harm to anyone.

Best wishes,
Lawyer Mugin Alexander S.

Good afternoon
Tell me what to do in the following situation: there was a gray salary. Upon dismissal, it was promised that the debt on the envelope portion would be paid.
As a result, the only evidence correspondence email and skype, in which there are amounts, promises and “come for part of the debt” and so on. On the company side, correspondence from work emails.
Is it possible to achieve anything based on this?
Thank you

Good afternoon Please tell me what to do in this situation: a person I know asked for money to develop a business (we live in different cities, regions of the Russian Federation), I took it upon myself consumer loan at the bank and transferred the funds to his card, he verbally agreed with the condition that he would return the funds in accordance with the loan agreement. (i.e. He sent me the amount of the monthly payment on the card), paid for a year and a half (loan term is 5 years), then payments on his part ended, he says that there is no way to pay anymore, and he refused the debt. There is no receipt, there is only the testimony of the wife, the transfer paper cash on his card and correspondence in Viber. What do you recommend? Is it possible to have any leverage to force a person to continue paying me? There is also another person who took the same demand as I did. a loan to develop his business, and he also stopped paying him, but the only difference between our situations is that he has a receipt, but I don’t.

Best wishes,
Lawyer Mugin Alexander S.

Hello! Please tell me, here is one person who has spread numerous information about me and my company that represents me and the company not in better light, that I don’t pay people, I didn’t pay him money for the work, in the form of mailings to different people (I went to the client’s website under an admin account and made a mailing). Then, corresponding with this person by e-mail, he admitted that it was him and said that he allegedly conveyed the truth to people. This is a former employee of my company. As a result, I have electronic correspondence with him, all the data on him (passport, contracts), also an agreement on non-disclosure of confidential information.
Can I go to court and jail him?

Good afternoon
I answer: you can go to court, but you can go to jail - only if you don’t go to prison!
Actually, what a question, such is the answer.

Best wishes,
Lawyer Mugin Alexander S.

Hello! My situation is this: I found new job, passed the interview, they promised me that they would hire me to replace an employee who was going on maternity leave, because... There were 4 months left before the maternity leave, and the employee in the office should work only one 5/2, I was told that until the maternity leave we would work 2/2, but we would lose a little in salary. I agreed, worked for 2 weeks old job, went to training (2 weeks) and then it turns out that the employee refused to work according to this schedule, said that she would complain to the labor inspectorate that her rights were being violated, etc. I was offered to work as a substitute employee only on weekends with a salary of 0.25% of the tariff rate. There’s nothing to be done, I had to agree with the hope that when she goes on maternity leave, everything will work out. And now, a month and a half before her maternity leave, the following happens: the fact is that my boss and I have a 4-hour time difference, and sometimes they send official messages when we are already at home, that same employee told me to connect email to my mobile phone and always see what the bosses are sending, that is, she didn’t say that I should do it, but said that she did it. I thought that this might also be useful for me and I connected it for myself too. One late evening I saw such messages that the hair on my head began to stand up. Regional Director, Deputy, Security Council i.e. copies were sent to everyone, where the director responded to the report (the content was deleted, it was clear that this was a response

You have probably already noticed thatupon receiving letters from some authorsin the “to” section there is a list of several dozen emails of different people. Moreover, neither you nor these people gave their consent for these emails to be “exposed.” Naturally, some of the recipients will unsubscribe from this mailing list (we are all tired of the flow of spam to our emails). But one thing is certain - all recipients will treat the author of the newsletter as an unprofessional person. And they are unlikely to agree to accept his offer.

How can you do it so as not to send a letter to each addressee separately and at the same time “not to shine before everyone else”?
Almost any email service allows you to do this.

Let's consider this opportunity using the example of the most popular email address for business mailings: gmail.com

Typically, you use the Compose window to send an email. By clicking on it, you see a new “New message” window, into which you insert everything that is necessary to create and send the letter itself.

We usually insert the emails of our recipients into the “Recipients” window.

Copy means "exact copy". This field is used when you simply want to send an email to someone who is not the primary recipient. This way, you can keep the person in the loop while letting them know that they don't have to respond to the email. But all recipients of this letter see each other’s addresses (and even names).

BCC means "an exact hidden copy." It works the same as Cc, but this field hides all recipient addresses.

Thus, using this field is one of the best ways to send an email to a large number of people and maintain privacy. This means you won’t ruin your relationship with them. Using this feature, you can insert up to 30 emails. This means that with one click of a button you can send this letter to 30 recipients at once, without showing their emails.

And, if necessary, you can insert a picture into the body of the letter ( 4 ) or attach a file ( 5 ).

It is this mail that provides the maximum number of editing opportunities.

Similarly, you can send a letter to several recipients at the same time via yandex.ru mail.

Only there are fewer options for editing the text of the letter on this mail. Therefore, I will only show the procedure required to send letters.

Click on “Write” and then in the “To” window ( 1 ) insert the email of the first recipient, and then select the “Copy” function ( 2 ) or "Bcc" ( 3 ). Depending on whether you want all recipients of your letter to see all emails or preserve their right to confidentiality of addresses, select one of the functions. To add each next email to the list, you need to click on the button with the image of a man with a plus sign in front of it ( 4 ). Then you can select your regular recipients from the drop-down list or enter their emails manually.

Pictures can be downloaded from Yandex Disk and files can be attached as usual.

Click on the “Write” button, a window appears in which when you click with the mouse in the “To” window ( 1 ), a drop-down list appears with a list of your regular recipients ( 2 ). You can choose from this list what you need. Or just insert the desired email destination manually.