How to connect HTC to a computer: step-by-step instructions. Htc sync does not see the phone - what to do
Many users, when trying to connect their phone to a computer using a USB cable, are faced with the fact that the computer does not recognize the connected gadget. The connected device is charging, but there is no access to the smartphone itself and its internal contents. I also encountered this synchronization problem, and in this material I will tell you why the computer does not see the phone via USB, and I will also share various methods for solving it this issue.
I would divide the whole complex of reasons for the problem that the PC does not see the smartphone via a USB cable into hardware and software, and below I will list each of them, simultaneously providing instructions for correcting it. But before using the methods I indicated, try restarting your computer and smartphone - this does not help as rarely as it seems. This problem mainly occurs with devices from Samsung, Lenovo, HTC, LG and Fly.
So why doesn’t the computer see the phone via USB, but charges - hardware reasons
1. The cable is damagedUSB. It often happens that the cause of this dysfunction is damage to the USB cable itself. Cables from little-known or “non-name” manufacturers do not have a large margin of safety, and can fail literally within a couple of months from the start of operation, and as a result, the computer will not recognize the connected phone.
In addition, even the most reliable cables from global brands are subject to stochastic damage - they can be accidentally damaged during use, chewed by pets or spoiled by children. Therefore, first of all, inspect your USB cable for the possibility of mechanical damage, and, if the cable is externally intact, try using it to connect your device to another computer. If the device is not recognized on another PC, try replacing the cord.
2. The port is damagedUSBon the computer. USB ports used on a computer are also susceptible to various mechanical damage, including damage USB controller, and also south bridge motherboard. Try inserting the cable into another USB connector, if this did not help fix the connection of the phone to the PC, follow further advice.
3. The cable socket on the phone is damaged. Has water entered the smartphone socket or is it damaged? If yes, then it needs to be replaced.
4. Try to remove the battery. According to reviews from some users who also had a problem with the computer not seeing the phone through UES-BI, removing the battery from the smartphone helped.
Turn off the battery, remove the battery from it for a few seconds, then put it back, and turn your device back on.
If nothing helps you fix it this problem, then describe your situation. What have you already done and what is happening to your Android device When connecting a gadget to a PC via USB, I will try to help not only me, but also everyone who has encountered this problem in the comments.
The computer does not see the phone via USB - software reasons
After describing the hardware reasons, we list the main ones software reasons, if your computer still does not recognize cell phone, connected with via USB cable, follow further instructions.
1. Working with the settings.We go into the settings of our device, select “Memory” there, click on the three dots at the top (Properties), select “USB connection to a computer” and check the box next to “Media device” (“ USB drive"). If you have a tick opposite USB usage like a modem - remove it.
The service must be enabled on the PC Windows Update(for downloading phone drivers) and new device discovery service. Don't forget to unlock your phone when connecting to your computer, this is important.
If you are a conservative and have Windows XP, download the MTP (Media Transfer Protocol) for XP from the Microsoft website and install it on your computer.
2. If your drivers are lostUSB-ports, the computer may not see the phone.If drivers for USB ports malfunction, the latter simply stop working. To fix this problem install USB drivers from the “native” driver disk for your PC’s motherboard, or download the latest drivers from the motherboard manufacturer’s website.
Also, due to some reason, power may be turned off for a number of ports.
![](https://i2.wp.com/grozza.ru/wp-content/uploads/2016/06/parametri-usb.jpg)
3. Device drivers have crashed. Go to Device Manager and see if there is a question or exclamation mark in the "Portable Devices" section.
Check if your device is there and make sure it is working properly by right-clicking on it and clicking “Properties”. If it is not there, or you have doubts, remove the driver, disconnect the phone from the computer, and then turn it on again, and let the system install the driver again. This may help solve the problem that the smartphone does not connect via USB to the computer.
It will also not be superfluous to go to the website of the manufacturer of your smartphone and download the latest drivers for it to your PC (for example, for Samsung there is special software Samsung Kies).
4. Install the updateK.B.3010081 (K.B.3099229). For Windows 10 owners, you may need to install update KB3010081, which is responsible for working with Windows Media Player. This player is directly linked to normal operation MTP (Media Transfer Protocol) services, so download and install the update data.
Also, a common cause may be an unreliable build of the OS itself on the PC. Only reshuffling Windows will help here working version.
5. Custom firmware is not working. The desire of many fans to play with the firmware for their Android device can do them a disservice in the form of the device’s failure to work normally with the computer. Try to restore standard firmware or restore from backup (if available).
There are no drivers for the phone on the computer
Although, usually, a computer with the latest OS detects and sees a smartphone via USB without problems, the opposite cases may also occur. Try looking for a driver for your smartphone on the Internet; sometimes a driver for similar models of the same brand may be suitable.
The phone may not be detected by the computer due to viruses
Trite, but all kinds virus programs may block work with external mobile devices. Try checking your computer with Dr. antivirus applications. Web CureIt!, in some cases this may help.
If the problem of the computer detecting a mobile device is not resolved, reset the settings
If still, your computer does not see the phone via USB, resetting the smartphone settings using Hard Reset. Go to your phone's settings, select the menu item " Backup", and in it select "Data reset".
But I warn you right away that you will lose your files and settings that are in internal memory phone (the files on the SD card will remain untouched), so this item should be used only as a last resort!
Conclusion
As you can see, problems with the lack of visibility of a connected phone on a PC can be both software and hardware in nature, and there are a considerable number of such problematic factors. I would advise you to first pay attention to possible mechanical damage in the cable and device, and only then move on to software methods.
In many cases, simply rebooting the smartphone (temporarily removing the battery), as well as working with the phone’s USB connection settings, can help. If all of the above does not help and the computer does not see the phone via USB, but is charging, then you may need to contact a qualified service center.
P.S. For those who like visual demonstrations, I present a video on the issue:
How to connect HTC to computer?
Almost all phone owners connect their cellular devices to a computer or laptop for various actions. This is convenient because you can move files, synchronize data, charge your phone, or use the device as a storage device.
Today we will talk about the Taiwanese manufacturer of smartphones and tablets - the HTC brand.
How to connect an HTC smartphone to a computer
A USB cable is used to connect the phone and computer: connect the cable to the appropriate connectors on the equipment.
Charging only
This mode is used to charge the smartphone's battery while it is connected to a computer or laptop. Remember to monitor the charge level to avoid overcharging the battery. Access to the memory card (if available) will be closed during the procedure.
Drive
If a memory card is installed in your smartphone, then you can use the phone as a storage device and manage files between the card and the computer (copy/delete/move). During work this mode Applications installed on the phone are not available.
Internet modem
If your PC or laptop does not have an Internet connection, you can use your smartphone as a modem to connect your computer to mobile network data transfer.
Pass-through Internet connection
In this case, on the contrary, the smartphone uses the computer’s connection to the global network. This mode can be selected if you do not have a special tariff plan for mobile Internet or there is no access to Wi-Fi.
HTC Sync
This mode allows you to synchronize your data between your computer and smartphone (contacts, calendars, etc.).
If when connecting the phone and computer there is no automatic connection, you need to download and install the drivers necessary to connect devices via USB.
If your smartphone operating system requires USB debugging to be enabled when connecting devices, check the connection. To enable the function, you need to go to your phone's settings and check the "USB debugging" box.
If you use one mode when connecting devices, you can set it as default. To do this, go to your smartphone’s settings, go to the “PC Connection” section and select the default connection type.
How to connect HTC to computer via Bluetooth
First way
- Go to your smartphone settings and activate the Bluetooth function.
- Next, you need to make your phone visible to other devices. To do this, click the name of the smartphone on the top panel.
- Turn on the Bluetooth function on your computer or laptop.
- Next, the smartphone will search for active devices.
- Find the name of your computer in the list and click on it.
- If necessary, enter the pairing code (usually 0000 or 1234).
- Click the "OK" button.
Second way
- Activate the Bluetooth function through the smartphone settings (follow steps 1-2 from the instructions above).
- In the Bluetooth connection menu on your computer or laptop, select "Add device" and click on the name of your phone.
- Next on your computer screen you will see a window with a code. Enter these numbers in the access window that appears on your smartphone.
Disconnecting from Bluetooth is done through the phone menu using the "Disconnect" button.
How to disconnect your HTC smartphone from your computer
For correct operation of devices it is necessary correct shutdown technology.
- Depending on your computer's operating system, select "Eject Hardware" or "Stop External Drive" in the lower right corner of the taskbar.
- Right-click on the connection and click on the "Disconnect" button.
Articles and Lifehacks
The HTC Sync program is designed for HTC smartphones based on Android, with its help you can synchronize the operation of your phone and computer, install various applications, download music and pictures. This software is very good and reliable, but sometimes there are times when when htc sync does not see the phone. This can happen when you are guessing, but other reasons are also possible.
To prevent this from happening, you need to know which computer operating system this program will not work with. This application works exclusively on Windows; on other OSes, it will not start or will not work correctly.
What to do if htc sync does not see your phone
If you are using the right operating system, but there are still difficulties with the program, then there are three ways to solve them:
1) Disconnect USB cable from your smartphone and restart the application. Connect your device again and select “HTC Sync” from the list.
2) Check the type USB connections, which is the default. To do this, go to “Settings”, find the “Connect to PC” section. Here you can check the box next to the “Ask” line, then every time you connect, a window will pop up asking for confirmation.
3) If the program does not see the device, and there is no “HTC Sync” on the device itself, then remove the USB cable, go to “Settings”, select “Applications”, “Development” mode. Opposite the field " USB Debugging» check the box. Now connect your phone to your computer again.
How to install htc sync correctly
To avoid future problems with htc sync not seeing your phone, start using the application correctly the first time. Otherwise, it is quite possible that you will end up guessing instead of enjoying its capabilities. To do this, install it on your computer according to the instructions included with the installation file. After that, launch it. A picture of the phone will appear, and at the bottom there will be the words “no connected devices.” Connect your mobile device to your computer using the USB cable that should be sold with your smartphone. In the drop-down list, find “HTC Sync” and click “Done.”
Now look at your computer monitor, there is a “Driver Installation” icon in the lower right corner. Install the driver and, if everything is done correctly, the “Device name” message will appear on the screens of the two devices. Write any name, it does not affect anything and is only needed to distinguish between phones if there are several of them. Click the "Save" button. Now you see the main screen of the program. Here are the main sections that will be useful to you when synchronizing.
This post is about synchronization htc phone with a computer. For those who are “you” with a computer (I’m not talking about you, of course), this post will be very useful.
I tried to explain everything as clearly as possible, so everything should work out for you. I believe in you!
1) First, you need to download and install the “HTC Sync” program on your computer from the official HTC website: Download HTC Sync
On this page, click on the “Download” button. The program weighs 153 MB. Their website always has fresh and current version this program.
By the way, I tried to download the program using Google Chrome, but nothing came of it. The browser did not react at all to pressing the button. When I tried to download from Internet Explorer 9, everything worked out, the download started. Surprising, of course, but nevertheless, it is so. Perhaps I'm the only one having this problem. If you also can’t download via Chrome, then take note.
2) Take your HTC smartphone, take USB cable and connect the phone to the PC. A menu will appear on your phone in which you need to select the connection type “HTC Sync”, and then click “Done”.
You should see "sync status" information on your phone screen. At the bottom, click on “Sync Now”.
3) Now, you must turn all your attention to the computer. In theory, a window should come out installed program asking you to name the connected device. It's not very important, call it whatever you want.
After you select your device, the HTC Sync interface will appear in front of you. In the left menu, select the category to synchronize and change the position of the slider on the right from “Off.” to “On” as shown in the following image (you can enlarge it by clicking on it).
After you choose what you think is necessary, click on the bright green “Synchronize now” button and the process will start.
If you do not select anything and click on this button, you will see a message: “All categories are disabled. Enable at least one of the categories to sync."
Well, that’s actually all the wisdom. I hope I helped you. Subscribe to my blog using the subscription form in the upper right corner. Good luck to you!
Each smartphone owner had to connect it to a computer to perform various actions - data transfer, software updates, contact synchronization, etc. Let's see how to connect HTC to computer: mobile devices This brand is becoming popular among users, and therefore more and more questions arise regarding their operation.
HTC Sync
In principle, any smartphone connects to a computer in two ways - using a USB cable or via wireless network. However, in the case of HTC, it requires special program for device synchronization, which is called HTC Sync Manager.Similar programs are also required in other cases: for example, if you need to connect a gamepad to a computer.
You can find HTC Sync Manager on the official website of the mobile equipment manufacturer. The utility is distributed free of charge and is lightweight, so downloading it is quick and convenient.
Check out the list of supported devices. If your model is not in it, download more earlier version, which is called HTC Sync.
Download the application and install it on your system. After this, you can proceed directly to connecting your smartphone to your computer.
Connection
Devices are traditionally connected via a USB interface. If you have connected your keyboard to your computer, you should know if you have free USB ports.
There is also an option to connect your smartphone and computer using Bluetooth technology. To do this, you need to turn on Bluetooth on your phone and computer (you must have an adapter), and then pair the devices.
However, this connection is only suitable for transferring files; if you need other features, create a connection using a USB cable. In this case, a list of available modes that you can use will appear on the phone screen.
Charger
If you connected your smartphone to fill its battery with energy, select the “Charge only” mode. In this case, access to the gadget’s memory card will be denied, so you will not be able to perform any actions from it.
Monitor the charge level and turn off the device in time - otherwise you risk seriously reducing the battery capacity.
In this mode, you can manage the contents of your memory card by deleting or adding files to it. Installed applications will not be available until you turn off the device.
You can use your smartphone as a modem if you select the appropriate item in the mode menu. The connection to the Internet will be made through a mobile connection, and therefore you will pay for traffic according to your tariff.
Pass-through connection
The opposite situation is in which you use the Internet on your phone connected to your computer. Ideal if you need, for example, to update the firmware, but spend money on mobile internet I don’t want to, but there’s no way to connect to Wi-Fi.
HTC Sync
If you cannot do without iTunes when connecting your iPhone to a computer, then to work with HTC smartphones You will need HTC Sync Manager, which we already discussed above. To sync contacts, media files, entries, calendar marks, and other important information with your computer, run HTC program Sync and select the mode of the same name on your phone.
Shutdown
It is important not only to connect, but also to disconnect the smartphone correctly, because its correct work in the future.
It is necessary to remove the device, as is done when disconnecting a regular flash drive. After this, you can remove the cable from the USB port and connector of the mobile device.