Why doesn't the webcam show only loading. Disabling program updates. Physical connection to a system unit or laptop
Most modern laptops have built-in webcams. This is very convenient, especially if the laptop owner uses such common programs as Instagram and Skype. When buying a laptop with all the drivers already installed, we are sure that the camera should work without problems, but there are also situations when the software is not fully installed, which is why the user begins to wonder why the webcam on the laptop does not work.
All kinds of problems
Very often, problems with webcams on laptops occur due to various software glitches. There are only two solutions to this difficult problem: call a specialist or do everything yourself. It’s simply stupid to talk specifically about a specific failure, because anything can happen to a laptop. If your webcam on your laptop has stopped working, the best way to solve this problem may be to simply return your device to the factory settings. To do this, you need to find a button on the device panel (it should be smaller than the power button).
Virus
This option also cannot be ruled out, especially if you do not have an antivirus installed on your PC. It will be very difficult to remove the virus yourself, so you will have to turn to various antivirus programs for help. The built-in webcam on your laptop isn't working? It could be a virus!
User error
Most often, the camera on a laptop is working and ready to work, but it’s simply not turned on, and the owner, not understanding what the problem is, begins to panic. How to check if the built-in camera is working? This can be done very simply: first of all, you need to turn on the camera by pressing the Fn button and a certain button from the F1-F12 row. Don't worry, there is a special sign on each button, we need to find the camera. Most often, the necessary button is hidden under number 6 or 10 (that is, F6 or F10).
There are also models in which the camera can be turned on using special switch located on the back of the device. If the webcam on your ASUS laptop does not work, pay attention to the back of the PC, perhaps the necessary button is installed there.
Drivers
If the webcam does not work, it is likely that the reason for this is the lack of a driver necessary for the camera to work, which can be easily fixed. This problem is very common on new laptops, so no need to worry, everything will work. To check whether the problem is with the drivers, you need to find the camera built into the PC in the list of devices. If there is a small yellow question mark next to the camera icon, you should remove the webcam driver, then turn off and on your computer, and then download and install again required driver. It is better, of course, not to download the driver from the Internet, but to install it from special disk Software that should come with the laptop. If for some reason there is no disk, download the driver only from the website of your laptop manufacturer.
It is often recommended to download one of the latest driver versions. On the one hand, this is correct, but on the other, unfortunately, it is not. New version The driver may not be 100 percent debugged, which will cause new failures in the PC system. Taking HP laptops as an example, we can go to the official website of the manufacturer and download the necessary driver there if, of course, the webcam on the HP laptop does not work or there are some other problems.
Software glitch
The camera is not in the list of devices on your laptop? Then, most likely, the cause of the breakdown was software glitch. In such a situation, it is best to update the configuration of all PC hardware (to do this, you need to click on the appropriate button).
After these steps, the computer will detect the device, you will need to install it, and then update all the drivers for the webcam. If you have completed all these steps and there is no result - the question of why the webcam on the laptop does not work is still open, try completely reinstalling the system.
Problems with Skype
There is also a situation when both the drivers and the software work correctly, but the webcam itself does not function in a special program for making video calls around the world - Skype.
If you find yourself in such a situation, you first need to check the settings of the program itself; most likely, you will have to uninstall it, and then download and install it again. You only need to download the program from the official website!
Marriage
Very often, when a person buys a laptop, he does not even check the camera, and then discovers that his webcam on the laptop does not work. So what should we do then? Perhaps the problem is not with the drivers and software, but with the camera itself. It may be defective, and after purchasing a laptop it will simply be impossible to prove this. What to do in such a situation? There’s nothing you can do about it: either buy a regular stationary webcam, or replace the built-in one at your own expense. Always check the condition of the webcam when purchasing a laptop.
PC hardware malfunction
If you find yourself in a situation where none of the options are suitable, then the problem is still in the hardware of your personal computer. Here you shouldn’t solve the problem yourself, because you can only make the situation worse. You will have to call a specialist or take your laptop to the service center experts who will try to fix this problem. It is even possible that the breakdown turns out to be much more complicated than it previously seemed; here, all the more, there is no point in trying to do something on your own.
However, if you are a risky person and your webcam on your laptop does not work, and you want to fix it yourself, follow the instructions below.
The device will have to be carefully disassembled, but this will need to be done in such a way that there are no unnecessary parts left later. Find a special booklet that should come with your laptop. The maintenance guide for your laptop model will take you apart, but that's just the beginning - putting it back together personal computer it will be much more difficult. The most common problem due to which the webcam on a laptop does not work is the hall of a special cable. It is possible that the problem lies not in this at all, but in the connector, which may be poorly inserted - pay attention to this.
There is one very important note! If the webcam on your laptop does not work, and you have tried all the ways to turn it on and suddenly remember that your laptop is on warranty service, do not disassemble it under any circumstances, otherwise the warranty will automatically be nullified. Simply put, you will simply lose the right to free warranty repair service center, which signed a contract with the company. If a laptop under warranty suddenly stops working, then, of course, you should take it to a service center to have it repaired completely free of charge or exchanged for a brand new laptop of the same model.
What are you waiting for? Try to repair your personal computer yourself, and if that doesn’t work, contact a service center.
When choosing a smartphone, each person is guided by the relevant parameters. For some, the battery is important, for others the sound, for others the camera. And some simply choose an ultra-budget phone with low specifications.
Very often, certain problems appear in such smartphones over time. One of these problems is that the camera on an Android smartphone does not work. True, even flagships are not immune from such troubles. Therefore, in this article we will analyze the reasons for this problem, and also figure out what to do if the camera on Android does not work.
Causes
- Firmware
Sometimes it happens that after updating the firmware, the phone does not work better, but quite the opposite. The phone began to glitch, freeze, and some applications began to crash. This also applies to the camera.
- Viruses
The virus is malware, which affects not only the operation of the system itself, but also the launch of the applications themselves. Perhaps your camera is not working precisely because a virus has entered your phone.
- Mechanical damage
If you dropped or hit your smartphone, this could be the main problem with a camera not working. Most likely the camera eye itself was damaged, or the cable fell off.
- Clogged cache
When a module's cache becomes clogged, the application begins to malfunction. IN in this case cameras. The camera may start every once in a while, or not start at all.
- Pollution
The camera is dusty or dirty. This is, so to speak, a mistake by the manufacturer, since he did not provide adequate protection for the camera from dust. Because of this, the camera may not work correctly.
- Conflict with another application
In some cases, the camera stops working when you install an application that conflicts with the camera application. That is, you must choose which program you will use: the one that was installed by the manufacturer, or the one that you downloaded. But sometimes both programs may not work.
This often happens when you have downloaded several cameras or photo editors.
- Incorrect firmware
Firmware for a smartphone is not a complicated matter, but it is delicate. When updating the firmware, all parameters, modules, etc. are updated. Therefore, it is very important to choose normal firmware, without bugs, and only for your smartphone. Even if it is a custom ported firmware, carefully read the description for it. Perhaps the camera does not work in this firmware.
- Low memory
As you use your phone, you may not notice how the memory is becoming less and less. And it is precisely because of a lack of memory that the camera may not work. Perhaps the program will launch, but you obviously won’t be able to take a photo or shoot a video.
- Incorrect setting
Perhaps there was a settings failure, or you manually set the settings incorrectly. Either way, this could be the reason incorrect operation cameras.
- Memory card damage
Since most phones work with memory cards, we set the default memory to an SD card. But the card is a short-lived device, so if your camera often displays errors or malfunctions (especially when saving a video or photo), the problem may be hidden in the flash drive.
Remedies
Now let's talk about ways to fix this problem.
The very first thing you need to do is turn off the phone, remove and insert the battery back, and then turn on the smartphone. Perhaps there was just a small incident system failure, which is easily solved by rebooting. And if something is more serious, then here are the methods for solving this problem.
- If the issue is with the firmware, then several options can help you:
- System rollback
- Reset settings
- Firmware update to a more recent version
If the camera stops working after an over-the-air update, you need to roll back to old version. Rollback is done differently in each phone.
You can also try resetting to factory settings. True, everything will be deleted from your phone’s memory, but then your camera will work.
If rolling back the system did not help and resetting the settings did not help either, you need to manually flash the phone to a more recent firmware or to an older version. The main thing is that the firmware is stable and without bugs.
- One of the most common problems is viruses.
To clean your phone from viruses, you need to download an antivirus and scan the system. If the cause of the camera malfunction is really a virus, then the antivirus program will find it, and you will only have to delete the ones found malicious files.
The best antivirus today is Dr. Web. It can be downloaded for free from the Play Store.
- Mechanical damage can only be resolved at a service center
Anything can happen when you hit your phone. If the camera does not work after the phone is hit, then all that remains is to take it to the service center. If you decide to disassemble the phone and fix the camera yourself, this may result in damage to the board, cables and other components.
Therefore, if you are not confident in your abilities, then it is better not to engage in amateur activities. You may have to replace the camera module, but you won't be able to do that at home.
- Clear cache
The simplest and most harmless reason is a clogged cache. What is cache?
Consequently, if the cache is clogged, the access speed will be very low, and as a result the application will throw an access error. Therefore, we go to settings, then go to applications, and look for the camera. Click on it and look for the line “Clear cache”. After this, your camera will work again.
- Removing dust
This is unlikely to affect the camera, but the picture will be greatly distorted. That's why inexperienced user will immediately think that something serious has happened to the camera, since he does not get the desired photo quality.
To remove dust, you need to contact a phone repair or service center. The master will carefully remove the glass, clean everything, and you will again admire the clear image.
- Remove the conflicting application
Finding the culprit in this situation is difficult. If you have installed specific application, after which malfunctions were noticed in the camera, then it needs to be removed. If such a problem did not appear immediately, then you need to search at random.
Or just do a factory reset. The system is formatted and the camera comes back to life.
- Bug in the firmware
You need to install another firmware. If you have installed official firmware, and the camera stops working, then this is a manufacturer’s error, which will be corrected soon. But this happens extremely rarely. Mainly in ultra-budget Chinese smartphones.
If we are talking about custom firmware, then you need to contact the creator of the firmware. Perhaps the creator will make a fix or patch that will fix this problem, or maybe not. You alone are responsible for installing the firmware! Therefore, carefully study the firmware description and consider all possible bugs in order to avoid such problems in the future.
- Change default memory
Lack of memory is one of the reasons. Therefore, you need to switch the default memory to the SD card in the memory settings. If you don't have an SD card, then you need to remove unnecessary files to create free space for saving new pictures.
If there is no default memory selection option in your camera settings, then look for this feature in your phone settings.
- Restore camera settings to default
If you like to tinker with the camera settings to achieve best quality image, then in the future the camera may stop working precisely because of such actions. To restore the default settings, go to your phone's settings, go to applications and find the camera. In the list of operations that appears, select “Restore default settings.”
- Check your memory card
Sooner or later, your memory card will start to fail. To restore it, you need to format it and test it with special programs. It is advisable to do this on a computer. The program will clean the flash drive, fix errors, etc. Then insert the flash drive into the phone again.
This method will only help if your photos from the camera are saved on an SD card.
Conclusion
If the problem - the camera on Android does not work - is related to the software, then it can be easily solved at home. If this is a hardware failure or mechanical damage, then you cannot do without a specialist.
I think it’s no secret that you can contact anyone anywhere for almost free of charge. globe, if you both have internet access. And I’m sure the word video call and, in particular, Skype will not be new to you. So, it happens that for some inexplicable reason your webcam stops working even though you didn’t go into the settings and basically didn’t touch anything. In this article, we will solve this common problem.
Before you start looking for a problem in everything, you need to think carefully and reduce the range of searches to a minimum so as not to waste time. There can be many reasons why a camera may not be visible:
- If you just bought a computer, laptop, then it may very well be that you simply do not have the driver installed (usually the most common case);
- Perhaps you not only just bought a computer, but also reinstalled the operating system, then you most likely need to install the appropriate driver;
- The most unpleasant case is a malfunction of the webcam;
There may be other options, but they will have to be sorted out individually.
In any case, you should start with the first two points (even if you do not qualify for them). That is, even if you did not buy a PC and did not change the operating system, you better check the availability of the driver. Moreover, if everything worked great, and then suddenly stopped. It happens that the driver, for reasons that seem inexplicable at first glance, has been removed. Maybe you did it, maybe you didn’t - it doesn’t matter.
If this is not the case, then you will have to deal with the camera. Let's go.
Checking the availability of the driver and its functionality
First, we check the presence of the driver. To do this, go to the device manager (you can enter it through “my computer” or the control panel).
In the device manager, find the “imaging devices” section and click on it (to expand). Usually you will see at least one device there.
The device functions normally if:
![](https://i1.wp.com/yhoome.ru/wp-content/uploads/2016/03/Ustroystvo-rabotaet-normalno.jpg)
What if the driver is not working correctly?
If you find some error, then you should remove the driver (to do this, just right-click and click “delete”).
After that download new driver. It is best to find it on the website of the manufacturer of your laptop or computer (usually there is a special corresponding section there).
Checking the operation of the webcam
Once we have solved the problem with the driver (if there was one), we need to check the functionality of the camera itself. To do this, you need to open, for example, a popular video player for Windows - media player classic (or any other) and select File - Open device.
You may have to specify the video source in the settings. To do this, go to the menu View - Settings - Capture.
In general, any player for Windows has a similar function. You can choose any of them from the corresponding article on our website.
If, for some reason, this option does not suit you, then you can use special sites, for example - webcammictest.com.
Go to the site and click the big green button - “check webcam”, after which you allow the use of everything they ask and, if everything is fine, you see yourself.
If you were able to see yourself, then everything is fine and now you can configure Skype itself.
Setting up a webcam in Skype
After updating the drivers and checking the camera itself, you may find that Skype still does not see you. To fix this, go to the settings and find the “video settings” section.
23.03.2017
Skype software was developed by the creators of the Windows OS, Microsoft Corporation. Today, the number of Skype users exceeds all reasonable limits. People use this software to communicate with friends, family, and conduct online conferences. It's very difficult to imagine modern life without Skype, since this program still has no worthy analogues.
Skype, being a program, certainly has its own unique features and performance problems. Often Skype users go to the Microsoft technical forum or do search queries on the Internet because their webcam suddenly stopped working.
Solving camera problems on Skype
All sorts of problems in Skype related to the webcam can be both technical and systemic in nature. It is because of this that before you begin to deal with the problem of displaying the camera in Skype, you should make sure that the device is working.
To determine the functionality of your video device, you can use third party applications, for example, a program "WebcamMax". In the case of Windows 8-10, the system initially contains an application "Camera", which is also suitable for diagnosing performance.
Once you make sure that your webcam is fully functional, you can begin to solve the problem with displaying the image in Skype. If the camera is broken, it is recommended to contact a specialist to repair the webcam or purchase a new device.
Method 1: Install the latest Skype update
Very often, as indicated by the statistics of questions asked, people encounter the problem of a non-working webcam while using outdated version software. To get rid of the problem, you will need to update your Skype to the latest version.
It is best to uninstall the program, go to the official Skype website and download a new one installation file. After this, the downloaded program should be installed according to the installer's instructions.
If you are using a more or less recent, but still not the latest version, you need to proceed as follows.
![](https://i2.wp.com/compdude.ru/wp-content/uploads/2017/03/Okno-skayp-Otkryitie-nastroek.png)
If you are using the latest version of Skype, but your webcam still does not work, you should pay attention to other ways to solve this problem.
Method 2: Disable conflicting applications
If you have an application installed on your computer or mobile device that also uses access to the webcam, problems with Skype are quite possible. To do this, you need to find out which application is the conflicting one and stop it from running, including running in the background.
Often Skype problems related to the camera come from the most seemingly simple applications. These include:
- audio and video streaming programs;
- web browser;
- file sharing applications.
Everything can be resolved quite easily - you just need to stop the software that conflicts with Skype.
To diagnose the system for unnecessary programs, it is recommended to use standard Windows tool – "Task Manager". Thanks to this software, you can see which processes are running and shut them down.
Let's look at how all this is done using the example program "WebcamMax", which is capable of intercepting images from Skype, thereby interfering with its performance.
First you need to open "Task Manager". There are several ways to do this.
![](https://i1.wp.com/compdude.ru/wp-content/uploads/2017/03/Menyu-pusk-Otkryitie-dispetchera.png)
After "Task Manager" open, you need to find out which programs can cause problems.
![](https://i2.wp.com/compdude.ru/wp-content/uploads/2017/03/Dispetcher-zadach-Zakryitie-konfliktuyushhih-programm.png)
As soon as everything unnecessary programs will be deleted, you should restart Skype and check the camera’s functionality. We move on to the next steps if the problem cannot be fixed.
Method 3: Check connection quality
This case is only partially able to solve the problem with not working camera, because for the most part bad channel Internet connection completely blocks the ability to make calls on Skype. Skype works on the principle that if your Internet connection is not fast enough, the program automatically disables some features, for example, video calling.
Solving the Internet problem is entirely up to you. To do this, you may need to configure your modem or router yourself, or contact your Internet provider (ISP).
If you use Skype with mobile device, the recommendations are exactly the same - get fast internet, in accordance with Skype requirements.
Method 4: Check the camera through Device Manager
It often happens that the webcam does not work due to faulty installed drivers or due to manual shutdown of the device. You can check the camera's operating status via "Device Manager", present in every version of Windows OS.
![](https://i1.wp.com/compdude.ru/wp-content/uploads/2017/03/Okno-vyipolnit-Otkryitie-dispetchera-ustroystv.png)
After the device begins to appear normally in the list of equipment, you can check the camera’s functionality in Skype.
Method 5: General Solutions
If you have installed latest version Skype, good internet connection, a working video device and no conflicting programs, but the camera still does not work, comprehensive solutions can help.
![](https://i0.wp.com/compdude.ru/wp-content/uploads/2017/03/Zvonok-skayp-Status-kameryi.png)
If none of the suggested options help you, we recommend contacting your device vendor. It is possible that the camera manufacturer did not intend to use this equipment in Skype.
Method 6: Update adjustment (Windows 8)
In the case of an operating room Windows system 8, The problem with the camera may occur due to latest updates. This situation can be resolved extremely simply, with strict adherence to the above actions.
![](https://i0.wp.com/compdude.ru/wp-content/uploads/2017/03/Okno-vyipolnit.png)
After these steps, the problem with the webcam in Skype should completely disappear.
If, despite all the steps taken, the camera in Skype still does not work, try replacing it. This is especially true for laptop users and other portable devices, where the default camera leaves much to be desired.
Today even on inexpensive smartphones Professional photo modules are installed, which are in no way inferior to the once popular point-and-shoot cameras. With the help mobile gadgets any user can feel like a novice photographer. And if you install special program for an Android camera, you can play with the effects and give your pictures extra charm.
No matter how well the gadgets work, some people are faced with the fact that the photo module of the device stops working for no apparent reason. Let's try to figure out this problem.
Probable Causes
If the camera on Android does not work, then there may be a number of reasons for this. For example, during the process of updating the phone software, a failure occurred, which resulted in disruption of the photo module. In addition, some users try to reflash gadgets on their own, which is also fraught with consequences. Viruses and malicious files can also cause the camera application to be disabled on Android.
And, of course, a smartphone can fail due to mechanical shock. Below are the most common problems and methods for solving them.
Software errors
- Viruses. To get rid of malicious code that could interrupt the camera application on Android, you need to install good antivirus and check the system.
- Absence free space. If everything on the memory card or on the phone itself is jam-packed, this can cause the photomodule to fail. To solve this problem, just clear your phone memory and delete all unnecessary or unused files.
- "Clogged" cache. Temporary files are constantly accumulating on smartphones. If the cache is full, this may well cause an error. Therefore, it is enough to simply delete all temporary data.
- Incorrect settings. If the picture was taken on a memory card that was later removed from the smartphone, then you just need to restart the phone.
If after these manipulations the camera on Android does not work, then the problems may be more global.
Physical malfunctions
Before going to the service center, you should check everything possible reasons breakdowns. Even if they sound absurd.
If the camera on your Android phone does not work, then you need to check whether it is in place micro SD card. Very often on smartphones, photos are saved not to the device itself, but to a miniature storage device. If it is not inserted into the phone, the camera will be inactive.
Second most typical reason The reason why the camera on Android doesn't work is because the lens is dirty. Very often, users buy unusual cases for smartphones, under which dust and dirt successfully accumulate. Therefore, in the event of a malfunction, it is worth checking whether the miniature eye of the photomodule is dirty.
If the camera operates intermittently and periodically turns off during shooting, then it is worth reconfiguring it, following the correct sequence of actions.
How to configure the photo module correctly
If the camera on Android does not work or occasionally crashes, then you need to follow a few simple steps:
- Reset your smartphone to factory settings. Usually, to do this you need to go to the gadget menu and find the line “ Backup" After this, you need to select “Reset factory settings”. Before doing this, it is better to save all important data and transfer contacts from notebook to a memory card.
- Download and install an antivirus (do not visit other sites before doing this). After this, you need to clean the system. Download antivirus programs recommended only in Google Play, this way you can be guaranteed against malicious files.
- Clear cache. This operation is performed immediately after the antivirus scan has been performed. To clean it, you need to go to “Applications” and find “Camera” there. In the same menu there will be a “Clear cache” button.
- Thoroughly wipe the objective lens using a special lens cloth.
If you still can't take pictures, you can try installing another camera application. There are a huge number of such utilities. There are paid and free programs, more functional and those that only allow photography.
If all else fails, then all that remains is to contact the service center.