The blue screen of death appears. Typical reasons that lead to errors and methods for eliminating them. What is BSoD
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What is BSoD
BSoD - Blue Scene of Death, blue screen death. Appears in the most critical situations, when closing a faulty program is impossible.
The Windows operating system has several layers of running programs. We see only the top one - open windows programs and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.
Software modules, running at a lower level (drivers), will not be able to restart in case of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.
You need to understand that drivers are an intermediary between the software and hardware of the computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.
Symptoms of BSoD
1. The appearance of a blue screen with strange symbols or a sad emoticon.
In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.
Reasons for a blue screen
1. Overheating. Overheating of the video card or processor leads to the blue screen of death.
By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:
How newer than Windows, the more perfect the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.
2. RAM failure. You can, but in order not to hit the mark, first read on - perhaps the cause of your blue screen of death is something else.
If you installed new RAM in your computer and get frequent BSoDs, replace it at the store with a working one. There are no other ways to overcome blue screens of death when replacing RAM.
3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe there is a loss of contact somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.
If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.
4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.
5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers - frequent guest on users' computers. How to identify a faulty driver will be discussed next.
6. Viruses. Be sure to check your computer with some or .
I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have straight hands / I only sit on trusted sites / sometimes I check one-time antivirus and therefore everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?
Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.
7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.
8. Windows updates. Developers at Microsoft sometimes test updates poorly. Because of this, some people completely disable Windows Update and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates - right click - Delete for updates installed recently, then check Windows operation. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.
9. Programs crash. This happens, but rarely. If you see BSoD while playing or working on something specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, emulators virtual disks, game protection systems like PunkBuster, accounting programs, working with digital keys).
10. File errors hard systems disk. It won't be amiss
Let's find out the cause of BSoD
As you can see, there are quite a lot of reasons and there is no point in guessing. Fortunately, the blue screen of death contains clues as to why Windows suddenly started to crash. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.
Most often you are BSoD you won't see, since in Windows settings By default, the computer is restarted in case of critical errors.
Disable automatic reboot Windows you can do this: Control Panel - System - Additional options systems - Parameters- check/uncheck the boxes as in the screenshot below:
Pay attention to the “Small memory dump” item - check it too.
Google the error code from the Windows Log
The “Write event to system log” checkbox is checked by default, which means error codes will be in the Windows Log.
Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:
Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this older device/ new version. If there is no clear and clear indication on the Internet of the cause of BSoD for the specified error code, read my instructions further.
If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:
Just search in Google information according to the error code and follow the recommendations.
Analyze the minidump
Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file created during appearance of BSoD and containing information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.
The BlueScreenView installer is available at this link.
After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.
Example No. 1 - the video card is to blame
A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:
The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit is in this case- nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:
1. Check the video card for overheating.
2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.
3. Installing the video card in another computer.
4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.
5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.
6. Doesn't help? Reinstall Windows completely.
7. If this does not help, take it to the service center for diagnostics.
Example No. 2 - the culprit is not at all what was expected
A blue screen with the message PAGE_FAULT_IN_NONPAGED_AREA is associated with many problems:
If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, and also replacing the cable coming from hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from for example, the person is at fault motherboard- the capacitors on it were swollen. Solution - system unit in hand and stomp to the service center.
Example No. 3 - the antivirus is to blame
I found this minidump on the Internet:
The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.
Example No. 4 - “broken” RAM
Blue screen with MEMORY_MANAGEMENT is a sign that RAM unsuitable for use:
BlueScreenView points to the likely culprit - ntoskrnl.exe. This Windows kernel, it can't be cause of BSOD. In 99% of cases, the cause of a blue screen with the MEMORY_MANAGEMENT error is “broken” RAM. We'll have to change it.
Results of the analysis of examples
1. BlueScreenView indicates a failure in the driver, and the hardware with which the driver interacts may be to blame.
2. You can determine whether the failure is in the driver or the hardware by searching through both the drivers and the hardware. Install old drivers (for example, those that came with the disk), download new ones.
There are different problems with computers - blue, white, red :) and it’s the blue ones that we’ll talk about now.
When loading or running the operating system Windows An error or glitch may occur that will result in a blue screen with white text. Moreover, in this case, you can only reboot the computer, since other actions will be unavailable. It is for this reason that this very screen is called “ blue screen of death"(from English Blue Screen of Death or for short BSOD).
Let's figure out what the blue screen of death is, what causes it and how to deal with it.
Blue screen of death may appear either when the computer boots or while it is running. There can be a huge number of reasons for its occurrence, and it is impossible to simply give a clear algorithm for determining the cause of the failure, since you need to carefully understand each specific case. But you can still make a list of actions that will help you understand the situation and solve the problem.
First, examine the message on the blue screen. When the operating system crashes on a blue screen, it displays an error code in white letters in the format 0x000000, and may also indicate the file that caused the crash.
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Usually they advise you to decipher the error code and act in accordance with the recommendations, but I would not do that. The fact is that the description of the errors is so general that it is most likely impossible to clearly identify the problem from the code. I have come across a situation many times when decoding an error was only misleading. For example, a problem with the video card was indicated, and the antivirus was the cause of the failures. For this reason, before you start searching for a solution to the error code problem, it is worth sitting down and remembering all your actions so far. lately. Perhaps you installed some program, updated device drivers, cleaned your computer or registry using special programs(for example, and similar), made changes to the computer configuration (replaced or added devices) or changed settings in . All this can cause a blue screen of death.
In addition, there are viruses that infect the so-called home boot entry (MBR), which is responsible for loading the operating system. This also causes a blue screen to appear during boot.
If you want to find a description of the error by its code, then simply enter the code from the blue screen into the search field of any search engine, for example, Yandex or Google. The search results will definitely contain an article from the Microsoft support site, which will provide recommendations for solving the problem.
So how to solve the problem with the appearance of the blue screen of death?
This is the situation here. If you have just installed Windows and a blue screen began to appear, then most likely some kind of failure occurred during installation. In this case, the most simple solution will reinstall the operating system again.
If the computer worked for a long time and stably and suddenly a blue screen began to appear for no reason, then remember what programs and updates you installed. Most likely they are the reason. You will need to remove them and observe the computer for a while.
If you updated/installed device drivers, then download and install the most fresh drivers from the device manufacturer's website.
Also, a hardware factor cannot be ruled out, that is, problems with the devices of the computer itself. The point is that unstable work computer devices can cause errors and, as a result, a blue screen. Here are some examples from my practice:
- Low-power power supply could not cope with the video card
- Overheating of the processor due to the case being too small - poor ventilation inside the case
- Incompatibility of RAM modules. The computer had two modules and individually they worked without failures, but together they conflicted. The problem was solved by replacing the memory module
- Old TV tuner drivers caused crashes. Updating the drivers solved the problem.
We should also not forget about antivirus protection, since viruses can also cause the screen of death. It is worth checking your computer for viruses using special means recovery, which are provided by many antivirus software developers (for example, Dr.Web LiveUSB)
The problem of the blue screen of death is very extensive, so in the following notes I will describe in more detail and detail some actions that will help you identify the cause of its occurrence.
Don't miss the opportunity to do a good deed:
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What is BSoD
BSoD - Blue Sceen of Death, blue screen of death. Appears in the most critical situations, when closing a faulty program is impossible.
The Windows operating system has several layers of running programs. We see only the top one - open program windows and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.
Software modules running at a lower level (drivers) will not be able to restart in the event of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.
You need to understand that drivers are an intermediary between the software and hardware of the computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.
Symptoms of BSoD
1. The appearance of a blue screen with strange symbols or a sad emoticon.
In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.
Reasons for a blue screen
1. Overheating. Overheating of the video card or processor leads to the blue screen of death.
By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:
The newer Windows, the better the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.
2. RAM failure. You can, but in order not to hit the mark, first read on - perhaps the cause of your blue screen of death is something else.
If you installed new RAM in your computer and get frequent BSoDs, replace it at the store with a working one. There are no other ways to overcome blue screens of death when replacing RAM.
3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe there is a loss of contact somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.
If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.
4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.
5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers are a frequent guest on user computers. How to identify a faulty driver will be discussed next.
6. Viruses. Be sure to check your computer with some or .
I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have a straight hand/I only use trusted sites/sometimes I check with a one-time antivirus and that’s why everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?
Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.
7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.
8. Windows updates. Developers at Microsoft sometimes test updates poorly. Because of this, some people completely disable Windows Update and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates- right click - Delete according to the updates installed recently, then check the operation of Windows. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.
9. Programs crash. This happens, but rarely. If you see BSoD during a game or when running a specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, virtual disk emulators, game protection systems like PunkBuster, accounting programs that work with digital keys).
10. Bugs file system hard drive. It won't be amiss
Let's find out the cause of BSoD
As you can see, there are quite a lot of reasons and there is no point in guessing. Fortunately, the blue screen of death contains clues as to why Windows suddenly started to crash. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.
Most often you are BSoD you won't see, since Windows settings by default enable restarting the computer in case of critical errors.
You can disable automatic restart of Windows like this: Control Panel - System - Advanced System Settings - Options- check/uncheck the boxes as in the screenshot below:
Pay attention to the “Small memory dump” item - check it too.
Google the error code from the Windows Log
The “Write event to system log” checkbox is checked by default, which means error codes will be in the Windows Log.
Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:
Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this device of an older/newer version. If there is no clear and clear indication on the Internet of the cause of BSoD for the specified error code, read my instructions further.
If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:
Just search Google for information on the error code and follow the recommendations.
Analyze the minidump
Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file that is created when a BSoD occurs and contains information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.
The BlueScreenView installer is available at this link.
After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.
Example No. 1 - the video card is to blame
A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:
The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:
1. Check the video card for overheating.
2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.
3. Installing the video card in another computer.
4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.
5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.
6. Doesn't help? Reinstall Windows completely.
7. If this does not help, take it to the service center for diagnostics.
Example No. 2 - the culprit is not at all what was expected
A blue screen with the message PAGE_FAULT_IN_NONPAGED_AREA is associated with many problems:
If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, as well as replacing the cable that goes from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from as an example, the person’s motherboard is at fault - the capacitors on it are swollen. The solution is to pick up the system unit and head to the service center.
Example No. 3 - the antivirus is to blame
I found this minidump on the Internet:
The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.
Example No. 4 - “broken” RAM
A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:
BlueScreenView points to the likely culprit - ntoskrnl.exe. This is the Windows kernel and cannot be the cause of the BSOD. In 99% of cases, the cause of a blue screen with the MEMORY_MANAGEMENT error is “broken” RAM. We'll have to change it.
Results of the analysis of examples
1. BlueScreenView indicates a failure in the driver, and the hardware with which the driver interacts may be to blame.
2. You can determine whether the failure is in the driver or the hardware by searching through both the drivers and the hardware. Install old drivers (for example, those that came with the disk), download new ones.
We have all encountered one or another problem when working at a computer. Freezing programs, graphical or sound problems- sooner or later everyone will get to know them. But the most frightening experience for beginners is always the appearance of the “blue screen of death”.
Information about the Blue Screen of Death
When an error occurs in the computer, a message about it is displayed on the screen, after which the device usually continues to operate. But at some point, any PC may encounter a contradiction, for example, when two commands simultaneously tell it to do mutually exclusive actions. In this and other cases, the computer could fail due to a contradiction in its own logic, which would lead to serious damage to the system. To prevent this from happening, all processes are forcibly terminated, and that same “blue screen of death” appears. It displays codes with which the user can find out what error he encountered and fix it.
In the new Windows versions the blue screen doesn't look so scary
The blue screen changed with each version of the operating system. And in modern Windows 10, it is no longer so scary: users see a sad emoticon, an error message and a QR code, which, when scanned from a phone, opens the official Microsoft website with more detailed information about the current problem. It turns out that the “blue screen of death” itself is not at all dangerous; it only signals a serious problem with the computer that needs to be solved and protects it from damage to system data.
The Blue Screen of Death is originally called Blue Screen of Death and is often abbreviated to BSoD. BSoD itself is not dangerous: it only signals a serious problem with the computer that needs to be solved, and protects it from damage to system data.
Causes of the Blue Screen of Death
There are many reasons for a blue screen to appear. As already mentioned, the reason can be any disagreement in the logic of the computer, but these disagreements themselves arise in different situations. Let's look at the main problems that can cause a Blue Screen of Death on your monitor:
![](https://i2.wp.com/dadaviz.ru/wp-content/uploads/2017/10/1-86.jpg)
Table: explanation of specific errors
Error name | Reason for appearance |
Nvlddmkm.sys | Error Nvidia drivers. You need to completely reinstall the driver. |
dxgkrnl.sys | DirectX error. Reinstalling the driver or DirectX directly will help. |
dxgmms1.sys | DirectX error. May occur when overclocking equipment. |
ntoskrnl exe | Problems with the system kernel. It can be caused by both registry and file damage. Fixed by system restore. |
dxgmms2.sys | Another driver or DirectX error. Often occurs during driver loading. It is recommended to check the registry for damage. |
Bt878_b3.sys | Driver damage or conflict. With some probability similar error may be due to hard drive problems. |
Netio.sys | Problem reading the file. The problem is either at the hardware level (RAM, hard drive), or occurred due to damage to a specific segment of system files. |
Video: causes of the “blue screen of death” and their elimination
Solving problems that cause the Blue Screen of Death
Now that you have figured out the reasons for the blue screen, it’s worth trying to figure out how to solve these problems.
Removing viruses from your computer
Viruses are the most common problem. It's easier to prevent them from entering your computer than to get rid of them. But for this it is enough:
- do not visit dubious sites - it is not difficult to catch viruses on sites with pirated software or by following advertising links, but you simply won’t find them on the official websites of program manufacturers or on popular hosting sites;
- do not install unverified programs and browser extensions - an almost similar situation. Use what you trust and you won't have problems;
- install antivirus protection in advance - Windows 10 has a built-in antivirus. Do not disable it or immediately install an analogue one. It is recommended to use antivirus programs well-known companies, such as Doctor Web or Kaspersky Anti-Virus.
But what if you have already caught viruses? Then the system needs urgent cleaning. You can do it as follows:
![](https://i2.wp.com/dadaviz.ru/wp-content/uploads/2017/10/1-40.png)
Rollback and recovery of the Windows 10 operating system
If system files have already been damaged, and the blue screen appears constantly, the only correct solution is to restore them. This can be done in several ways.
Rollback to a restore point
To recover damaged files using this method, you needed to create system restore points in advance as follows:
- Open "System Properties" and go to the "System Protection" tab. You can get there by selecting the “Recovery” section in the “Control Panel” or in another way convenient for you.
- Go to the settings of the current tab by clicking the “Customize” button.
Open the “System Protection” tab and click on the “Configure” button
- Make sure system protection is activated and there is enough space to save restore points. It is advisable to leave at least five gigabytes.
Make sure system protection is enabled or enable it yourself
- Return to the “System Protection” tab and click on the “Create” button. A menu will open where you need to enter a name. It is necessary so that you can remember at what moment you created this point.
Come up with a name for the restore point and click on the “Create” button
- In the future, in the same “Restore” item, you can start a system rollback to previous values. After launch, you need to choose which point to roll back to.
Select a recommended point or specify the one you need yourself
- Wait until the procedure is completed. The process of returning the system to its old state will be performed automatically, but may take quite a long time.
If you did not bother to create a restore point in advance, then this method will not suit you.
It would be effective to create a system restore point before each installation of drivers or programs.
Video: How to create a Windows 10 system restore point
Repairing and reinstalling Windows 10
You can reinstall the system using a similar version of Windows. You can download it from the official Microsoft website. The main thing is to choose the same bit depth and system language. After downloading the Windows Setup Assistant, do the following:
- Launch Windows Setup Assistant and select Windows update V at the moment.
Select computer update to access system restore
- Select the data in the first window that matches your system and click Next.
Specify the system bit size that matches yours and click “Next”
- Click on "System Restore" in the corner of the screen.
In the very first installation window, click on the “System Restore” button
- Go to the Diagnostics menu. Since we are not installing the system from scratch, but reinstalling it, the easiest way to do this is through the current menu.
Go to the system Diagnostics menu on the action selection screen
- Select the option to return the device to initial state.
Click on the "Reset your computer" button in the "Diagnostics" window
- Indicate whether you want to save the data (programs and games, one way or another, must be reinstalled after reinstalling Windows).
Indicate whether you want to save the data that is on your computer
- Click on the operating system you want to restore.
If you have several systems on your computer, select the one that needs to be restored
- Specify the disk for installing the system.
Specify the drive or drives that will be affected by system recovery
- If you want to delete files, the wizard will ask you how to do this. The "Just delete my files" option means quick formatting, and it will be enough.
Specify how to delete files if you have previously chosen to delete them
- Confirm the reinstallation by clicking the “Reset to original state” button.
Click on the “Restore to original state” button
- Windows reinstallation will begin. The computer may be restarted more than once during the process.
The operating system files will be replaced with the original ones: wait for the process to complete
- Wait for the reinstallation to complete.
You can track the installation progress in percentages
- Specify the current device user once on the screen primary settings.
Please indicate your account and click "Next"
- Enter your product key or skip this step.
Enter license Windows key or skip this step
- Explore and accept license agreement Windows 10
Review the license agreement and click "Accept" to continue installation
- After finishing all the settings you will see a working Windows table. Reinstallation is complete.
Once the recovery is completed successfully, you will see the Windows 10 desktop
If your computer doesn’t even turn on, you can use the same installation assistant to create installation media from another device. Connect the media to your computer and do the following:
![](https://i1.wp.com/dadaviz.ru/wp-content/uploads/2017/10/1-47.png)
After creating the installation drive, insert it into your computer and do the following:
![](https://i1.wp.com/dadaviz.ru/wp-content/uploads/2017/10/1-45.png)
And you can also perform a system restore without installing it. To do this, do the following:
![](https://i2.wp.com/dadaviz.ru/wp-content/uploads/2017/10/1-59.jpg)
Video: how to restore Windows 10 from a system disk image backup
Updating and installing drivers
Installation latest versions drivers should be installed automatically in Windows 10. But this may not happen due to problems or incorrect settings. A device without a driver, in turn, will not work correctly, so to install it latest version do the following:
- Open Device Manager. To do this, right-click on the Start menu icon and select Device Manager.
Click on the lower left corner of the screen with the right mouse button to display a menu quick access and select "Device Manager"
- If there is a exclamation mark, but its name is incorrect - the device driver is installed incorrectly or not installed at all. But fixing this is not at all difficult if you have an Internet connection.
Devices that have problems detecting the driver will be marked with an exclamation point
- Right-click the device and click “Update Drivers...”.
Right-click on the driver and select "Update Drivers"
- Select automatic search. Wait until the driver downloads from the network.
- Wait until the driver installation finishes.
After loading it will start automatic installation drivers
- Once the installation is complete, the device name should be displayed correctly. Click on the "Close" button.
When the driver is installed, you will receive a device update message
- The computer will prompt you to restart. It must be done in order to new driver started working.
Accept the request to restart your computer for the changes to take effect
Similarly, you can update the drivers of all hardware on your computer.
Video: how to update drivers in Windows 10
Reset Windows 10 to factory settings
Resetting the operating system to factory settings will help return it to its original state. This will fix errors and restore system files. To perform a reset, follow these steps:
![](https://i0.wp.com/dadaviz.ru/wp-content/uploads/2017/10/1-44-1120x666.png)
Video: how to reset Windows 10 to factory settings
Detecting computer hardware problems
If you suspect that the Blue Screen of Death is due to problems with your computer hardware, then you should run a system diagnostic. Let's look at the diagnostic process using the AIDA 64 program. This convenient and comprehensive utility will help you identify the weak point in the system. If the “blue screen of death” appeared right during the test with this program, then the problem is probably in the hardware, and you should check which device was tested before the blue screen appeared. The test itself is very simple:
![](https://i2.wp.com/dadaviz.ru/wp-content/uploads/2017/10/test-stabilnosti-aida.jpg)
With the help of such a check, it is easy to identify problems with the hard drive or RAM of your system, and they are the ones that most often cause the “blue screen of death” to appear.
Video: review of the AIDA64 program
Reasons why a blue screen appears when launching games
The reason for the appearance of a blue screen when starting a game can also be several factors:
- the game does not work correctly - if the game is amateurish or has a serious glitch, its operation may cause conflicts in the system. This happens extremely rarely in large projects, because developers carefully test them. However, if this happens, it is better to stop trying to launch and wait for a patch;
- hardware problem - the game puts a strain on your computer's hardware, and if your hard drive or other device has problems, you may see a blue screen of death. This is the most common reason its appearance when starting games. Perform equipment diagnostics as indicated above;
- The problem is in the drivers - a faulty video card driver also starts working fully only when games are launched. And this leads to various errors. Update your drivers to the latest ones and remember to do this every time they are released.
Now you know that the worst thing about the “blue screen of death” is its name. This error itself only indicates problems in the system, which means that if you encounter a blue screen, you should look for problems with your device and fix them. And doing this now will not be difficult for you.
Greetings, dear readers! The blue screen of death is an error that sooner or later encounters every user who has installed operating system Windows. When this error appears, some users begin to panic, not knowing what to do.
The solution for a short period of time is to reboot the system. And if the system does not do this automatically, then this can be done manually by pressing the “Reset” button on the case personal computer or by holding down the “Power” button on the laptop keyboard and then turning it on again.
It is important to understand that the appearance of a blue screen of death is a symptom of a conflict or inoperability separate application and Your first priority is to resolve the Blue Screen of Death error immediately.
The first step is to understand what exactly happened and where the error came from. To do this, you need to briefly understand the architecture of the operating system. In-depth knowledge of this topic is not required. All you need to know is that code runs in two main modes: user mode and kernel mode.
The user mode is the most simplified, and represents processing simple applications user: office programs, browsers, standard applications and others. And in kernel mode, the work of drivers and the operating system is performed. This distinction is very important. After all, look, if the browser malfunctions, it will not affect the operation of the entire system as a whole, but the application will simply crash. You just need to force close the application and continue working.
Well, with kernel mode the situation is more serious, because in this case an error in the operation of the driver can affect the operation of the entire system, in the event of which the blue screen of death appears.
A blue screen of death appears, what should I do?
So, the appearance of a blue screen of death is the so-called system protection in the case when the code is processed incorrectly. In this case, a blue screen is displayed on the monitor display and all data is not saved for the safety of the system in the future. And as stated earlier, the blue screen itself contains all necessary information to analyze it and understand the essence of the problem.
If the computer restarts automatically, the user does not have enough time to read the information contained on it, let alone analyze it. In this case, after the system boots, you need to right-click on the “My Computer” icon and select “Properties”. The same action can be replaced with the hotkey combination “Win+Pause”.
If the Windows 7 operating system is installed, then in the left menu you need to go to the “Advanced system settings” menu.
Then you need to select the “Advanced” tab and in the “Boot and Recovery” field click the “Options” button.
Here you need to uncheck the “Perform automatic reboot” checkbox in the “System failure” field. After completing these steps, you need to save all changes.
Later, when the blue screen of death appears, automatic reboot will not appear and it will be possible to analyze the essence of the system conflict.
Reading Blue Screen of Death
Below is a screenshot of the blue screen of death, let's together try to understand and read the error that has arisen.
IN top line The screen provides a message about what exactly happened. In our case it sounds something like this: “A problem was detected and the windows have been closed to prevent damage to the computer.”
The second paragraph provides information about the error itself: “The problem is caused by the following file – SPCMDCON.SYS”
The system describes what exactly happened, but this information is not always presented because the system does not always understand the error.
The third paragraph provides the name of the error. This name can be saved. It may come in handy in the future. What follows is a large text that contains recommendations for resolving the error.
Also presented there was the most important information: hexadecimal code errors, it is important to save it, it will definitely come in handy. Here, in parentheses after the error code, the error parameters are presented. Below is information about the file that caused the error and its address. Information about the file and error address is not always presented on the blue screen of death, but if it is there, it significantly helps solve the problem faster.
So, you need to enter the received error name and error code in search bar search engines to find information about the system failure that occurred.
There are more than a hundred such errors, so it makes no sense to describe each one. It is enough to understand that all errors can be divided into groups. I suggest you move on to the next point.
Types of Errors Causing Blue Screen of Death
The majority of problems (about 70 percent) related to system operation are errors within the driver. They can be caused by installing inappropriate drivers, or conflicting drivers with each other, as well as incorrectly installed updates.
In the same category you can add drivers that conflict with the operating system, for example, you connected a printer to your computer, downloaded the drivers and successfully installed them. Your printer prints without any problems, but it has become noticeable that the operating system is behaving in a strange way, namely, the computer spontaneously turns off, various errors appear, including the appearance of a blue screen of death.
Also, the error may appear as a result of overheating of devices inside a personal computer or simply a conflict between devices, as well as a conflict of components with the operating system. Not all components can work fully with each other. This in turn can cause the operating system to slow down. In one of my previous articles I already wrote about this problem, be sure to read:
Also common (about 10 percent) is the failure of the device itself. Refusal work hard disk, RAM, video card and other components.
It should also be noted that the incorrect BIOS settings, insufficient quantity free space on the hard drive, infection with viruses, as well as overclocking the processor and RAM. These errors account for about 15 percent system errors. In my article about BIOS, I talked about the main nuances, read here:
Less than 5 percent of errors are errors in the code of the operating system itself. Windows systems. Although the company is constantly working on a solution this issue However, they still cannot eliminate all the errors.
Solving and preventing problems that cause the Blue Screen of Death
After receiving the code and name of the error, you should search through search engine recipe for eliminating it. But it is worth noting that most problems can be resolved using the methods presented below.
Checking free space on hard drives. If there is less than 10 percent free space on the hard drive, then it should be unloaded so that the system can work more freely and more stably.
It is recommended to leave more than 20 percent free disk space. This way, the system will copy and update files faster, and the disk will overheat much less. Another solution to speed up the system would be separation of hard disk into several sectors. This way you can separate system files and office files.
It is worth making periodic hard check disk for availability bad sectors. Standard applications are suitable for this. Also don't forget about hard defragmentation disk. Here's an article for you as an example:
Scanning the operating system for viruses, and then removing or treating them. An antivirus product must be installed on your computer and will be constantly updated. It is advisable not to purchase free antivirus. Such programs are more reliable and update faster. The antivirus must have FireWall, so as not to get caught unnecessary files from the Internet. It is also necessary to scan all removable media.
Installation latest updates operating system. The company cares about the users using their product, so it tries to solve all possible problems at the moment with each update. This is why you need to constantly update your system.
If the error appeared after updating the driver, then it is better to roll it back to a more recent one. old version. But at the same time, you must first have configured backup systems using standard applications included in Microsoft product or, thanks to third-party proven programs. By the way, I plan to tell you about one of these programs in one of them. You will understand how important it is to set up backup on your computer.
What else can you add? Of course, an error when running a program can be solved by simply deleting it in the operating system control panel console. Running the “Last Known Good Configuration” when booting the Windows system also helps.
If the error appears as a result of installing a new device, then you should check the driver or device itself for compatibility with the existing one. assembled computer or earlier installed drivers, as well as with the operating system itself. In this case, I would advise you to download drivers from the official website of the device manufacturer.
At incorrect settings BIOS systems there may be big problems. Therefore, the appearance of a blue screen of death in this case is practically a gift, because if the user is inexperienced in this matter, the problems can be much more complex. The solution may be to reset the settings to factory settings. But the main principle when working with BIOS should be the doctors’ slogan “Do no harm.” Therefore, if in the situation that has arisen it is not clear to you what exactly this setting is, it is best not to touch it.
Also, the error can be caused by faulty RAM. It is recommended to periodically test it for problems, for example, with the Memtest program. You can also read my article:
If the bar itself is damaged, then it should be replaced. If several such memory modules are installed, then it is worth removing the damaged stick. Again, this may also solve the problem.
Overheating of the computer itself should not be ignored. It is necessary to constantly monitor it and remove dust from the case. Periodically lubricate the necessary parts, add paste to the processor and video card. It is best to use branded coolers, or so-called box processors, which already come with a cooler. Be sure to read the article:
Examination correct connection all cables to the computer. Each cable is equipped with protection against incorrect connection, and connecting it to another port is a problematic task, but again, it’s worth checking this just in case.
The last step, if all the proposed options do not help, is to reinstall the operating system. Of course, it is best to use a licensed disk with the system. As you know, it is precisely the use of assemblies with additional package programs and leads to various failures.
Concluding today’s post entitled – “ ? I would like to note that it is a licensed operating system and various reliable and proven packages application programs will guarantee that updates for such a system will be installed without any problems and will reliably protect your computer from the appearance of the blue screen of death.
Well, that's all for me. If you have any questions, suggestions or wishes, I will be glad to hear in the comments and if you have not yet subscribed to my newsletter, I recommend that you do so right now.