If the iPhone update failed. What to do if iPhone does not see iOS update

Last year's release was completely crude and the subsequent flurry of indignation among iPhone and iPad users due to numerous errors (, slowness of the iPhone 4s and fast discharge battery) compared to the current problems with iOS 9 - these are still flowers. Users who rushed to switch to new version mobile operating system Apple reports serious problems in the operation of iOS devices after the update.

Below the cut we will talk about the most common problems in iOS 9 and how to solve them. Perhaps there will be a solution to your problem. Information is updated as it becomes available.

This is the mentality we Slavs have - we don’t read instructions and don’t listen to advice until problems arise. I'm no exception. I warned iPhone owners 4s, iPad 2 and iPad Mini from updating to iOS 9 and especially via Wi-Fi - for these devices it is critical and is accompanied by big problems— they didn’t listen. There is nothing left but to describe the critical errors in iOS 9 on iPhone and iPad, and give recommendations for eliminating them.

!Advice
If you haven't yet updated your iPhone 4s, iPad 2 or iPad Mini to iOS 9, don't do it, save your nerves.

1. Error message “Software Update Failed”

If, when updating software on your iPhone via Wi-Fi or downloading software to iTunes, you received the message “ Software Update Failed” or similar, most likely Apple’s servers are overloaded and do not have enough hardware capacity to satisfy the requests of those wishing to update.

If you are sure that there are no problems with the Internet connection on your side, just wait a few days until the flow of applicants decreases. I am sure that after some time the excitement among users will cool down and you will be able to easily update your iPhone and iPad to iOS 9 via iTunes or via Wi-Fi (I do not recommend it).

This message appears when updating software on an iPhone or iPad via Wi-Fi, if there is not enough free space in the device’s memory to download iOS 9. In the previous generation of the mobile operating system (iOS 8), this led to a “recovery loop,” but in iOS 9 Apple problem decided by giving the user the opportunity to temporarily remove some of the installed applications. After updating, applications will be installed automatically.

You have 2 possibilities:

1. Click on the “Allow App Deletion” button, the device will do the rest on its own.
2. Clean iPhone manually: or.

When updating to iOS 9 to iPhone screen or iPad is displayed Apple logo(sometimes with the status bar) and nothing else happens - the device is frozen.

In most cases it helps ( Hard Reset). If it doesn't help you, or through iTunes. This will permanently delete the contents of the device's memory. you can from iCloud or iTunes.

In case you don't have backup copy neither in nor in, try to recover data using or - the chances are low, but “an attempt is not torture.”

6. During the update, the iPhone/iPad entered Recovery Mode

During the reboot after the update, the iPhone boots into recovery mode. At the same time, the iTunes icon and the USB cable are displayed on its screen.

Reasons why iPhone falls into Recovery Mode a lot: ranging from hardware problems (1, (-1), 21), to incorrect user actions (disconnecting the USB cable when updating, turning off Wi-Fi). It doesn’t matter how the device got into “Recovery Mode”, it’s much more important how to get out of it:

1. Launch iTunes. The program should recognize your device in recovery mode.

7. Problems with Wi-Fi on iPhone or iPad after updating to iOS 9

After updating to iOS 9 on iPhone, problems are observed in Wi-Fi work: The device does not connect to Wi-Fi networks, there is no access to the Internet via Wi-Fi.

If you have the same problem, do the following:

• , and then connect the device to wireless network.
• Turn on Airplane Mode for 10 seconds.
• Disable “Wi-Fi Networks” in Settings under “Privacy -> Location Services -> System Services”. This switch disables determining the location of the device when connecting to the Internet via Wi-Fi and does not disable Wi-Fi module fully.
• Change DNS in Settings Wi-Fi networks to the addresses of Google public DNS servers (Google Public DNS): “Settings -> Wi-Fi -> Click on the “i” icon to the right of the Wi-Fi network -> Click on the “DNS” field and enter the address “8.8.8.8” or "8.8.4.4".

8. Problems with Bluetooth on iPhone or iPad after updating to iOS 9

If you connect wireless devices to iPhone or iPad via Bluetooth protocol ( wireless headphones, headset, wireless speakers, automotive speakerphone) and after the update you have problems with Bluetooth (you can’t connect the device, sudden shutdown wireless headset at incoming call), then do this:

• Turn off Bluetooth and restart your iPhone.
• Click on the “Forget this device” button in the settings for connecting to the device via Bluetooth (“Settings -> Bluetooth -> Select required device-> "i" icon on the right -> Forget this device"). Then reconnect it.
• . Please note that when restoring all data in iPhone memory are permanently deleted. Preliminarily.

9. iOS 9 is slow on iPhone 4s, iPad 2 and iPad Mini

12. iMessages are not sent after iOS 9 update

Some updated to the latest version of the mobile operating system Apple systems can't send messages in iMessage or it takes long time. If you are one of them, do this:

• Check your cellular and Wi-Fi settings: iMessage works on cellular network 3G or LTE, as well as via the Internet via Wi-Fi. Sometimes messages are not sent or take a long time to send due to bad signal. If you are using Wi-Fi, make sure the signal strength is strong. The quality of the wireless network signal is determined by the type Wi-Fi icon c - according to its filling level. If you send messages over a cellular network, turn off and then turn on the Cellular Data switch in the menu. Cellular connection».
• Turn off and then turn on the iMessage switch in the Messages menu.
• Make sure you are sending a message to an iMessage user.
• Sign out of your Apple ID: in the “Messages -> Send/Receive” menu, click on the button with your Apple ID and select “Sign out”. Then log in again.

13. After updating to iOS 9, iPhone shows the wrong time

Some users complain that their iPhone/iPad shows the wrong time after updating. There are at least 3 ways to correct the situation.

• Disable automatic synchronization time: in “Settings -> General -> Date and time”, turn off the “Automatic” switch and set the time manually.
• If you have an alternative clock installed on your device (app from App Store, like this), close the application: double-click on the “Home” button, find the clock among the programs running in background and swipe them up.
• Restart your iPhone or iPad.

14. After updating to iOS 9, applications crash on iPhone/iPad

If installed applications crash after updating your device, delete them and install them again. You can also do the following:

• Check for app updates: On iPhone and iPad, launch the App Store and go to the Updates page. The application will automatically check for updates for applications installed on the device and provide the appropriate result. If there are updates, click on “Update all”.
• Restart iPhone and iPad in the usual way(using the “Power” button).
• Close an application running in the background: launch the multitasking panel (double-tap the Home button) and bring the application up.

15. iMessage and FaceTime are not activated on iOS 9

Some users (a few of them) encountered a problem when iMessage activation and FaceTime after updating to iOS 9 on iPhone 6.

If you encounter a similar problem:

• Check to see if you have Cellular Data turned on in your Cellular or Wi-Fi menu. If you have an iPhone, the device automatically sends an international SMS to activate iMessage and FaceTime - make sure you have the necessary funds in your balance.
• Check the time zone in “Settings -> General -> Date and Time -> Time Zone”. It must be correct for your time zone.
• Disable iMessage and FaceTime in "Settings -> Messages -> iMessage", and "Settings -> Messages -> FaceTime". Then restart your device and enable these features.

16. Notification sounds disappeared after updating to iOS 9

Some iPhone and iPad users who rushed to update to iOS 9 complain about the lack of notification sounds about an incoming call, SMS, or message. email, FaceTime video call, games and other applications. The problem is observed among both iPhone users and iPad owners - sound alerts don't work.

• Make sure your device is not in Do Not Disturb mode by opening Control Center (swipe up from the bottom of your device screen) and look at the state of the month button. Or check the switch status in Settings -> Do Not Disturb.
• Check the position of the switch " Silent mode" higher mechanical buttons volume adjustment. Enable-Disable this mode using the switch several times.
• Turn off notifications for Messages (Settings -> Notifications -> Messages -> Turn off the "Allow notifications" switch), turn your device off and on.
• Re-enable notifications for Messages.

17. iPhone/iPad does not turn on after updating to iOS 9

Some users, and there are many of them, have encountered a problem where, after rebooting during an update, the iOS device does not turn on. In this case:

• Connect it to a power source original cable USB and leave to charge for at least 10 minutes.
• Turn on the device in recovery mode: Press and hold the Home button and connect your iPhone or iPad to your computer via USB. Release the “Home” button when the iTunes icon and USB cable appear on the device screen.
• Force reboot your device again.

If after this the phone or tablet still does not turn on, enter it into Recovery Mode again and.

18. iOS 9 on iPad does not have Low Power mode

iOS 9's "Low Power Mode" Extends Time, Apple Says battery life iOS devices up to 1 hour (due to reduced performance). If, after updating to iOS 9, you cannot find this mode in the settings, you should know that it is intended only for the iPhone - it should not be on the iPad. Maybe Apple will add “Low Power Mode” to the iPad in future iOS updates, we'll wait and see.

19. iOS 9 update stuck on connection to software update server

Some users report that when updating iPhone and iPad via iTunes, the process stops when connecting to the update server. Below are some tips on how to fix this.

• to the latest version and try again.
• Disconnect your device from your computer, close iTunes, and restart your computer. Reconnect your iPhone or iPad to your computer via USB, launch iTunes, and try updating again.
• Make sure that your computer is connected to the Internet and that the connection is fast and stable. If you are connected to the Internet through private virtual networks(VPN) using or , connect directly.

20. After updating to iOS 9, iPhone/iPad got stuck on “Slide to Upgrade”

This is one of the first and most common problems in final version, which appeared immediately after the update. IN Apple hastened to give their recommendations for eliminating it and they are available

When do you plan to update? iPhone iPad to iOS 11.1/11/10 via WiFi, but the iPhone does not see the update in the settings or displays a message. "Unable to check for updates." When checking for an update software an error occurred. Go through all the steps to fix it easily.

I can't update the software on my iPad. Apple online support says to go to Settings/General/Software Update? I'm trying to update to ios 11. The problem is that the iPhone does not see the update, there is no software update to choose from. I've looked everywhere for it and can't find it. Please let me know what to do?

IPhone doesn't see iOS update There are usually a few small things that can cause things to go wrong. Perhaps your friend installed the latest version of iOS but you don't see it as an option in Software Update, or you tried to update iOS but it doesn't want to install. Your iPhone might be broken, or you might have lost data and found that your settings have changed after performing an update.

In this article, we will look at the most common problems that people have when their iPhone does not see an iOS update.

When Apple first launches a new version of iOS, it may take some time for the update to become available. Sometimes your friend may receive the update before you. Or maybe your iPhone is not capable of running the software, in which case you won't see the warning at all.

To run iOS 11, you will need one of the following devices:

Plus any new ones Apple devices from iOS.

If you have an iPhone 5C and an iPhone 5 or anything older, you're out of luck! iOS 11 will not work on your iPhone.

Additionally, another very common iOS 11/10 update error is when you go to Settings > General > Software Update and install the newest version on top of the old one. Also, the iPhone does not see the iOS update, it does not appear at all or displays the message “Unable to check” for updates. An error occurred while checking for a software update." Especially since iOS 11.1/11 was released, many users encountered this situation and asked why iOS 11.1/11 is not showing up in Settings?

This problem can occur due to various factors. But don't worry. You can try the following tips to help your iPhone 8/X/7/6s/6/5s see the update.

Make sure Apple servers are working properly

Sometimes Apple servers have problems, and at this time you decide to update your iPhone or iPad to iOS 11.1 / 11. Your iPhone will not see the iOS update, or you will not be able to check the problem with the update. So, the first thing you need to do about this problem is to visit the web page.

If the Apple system status appears in yellow, it means the at the moment something is wrong with this server. And all you can do is wait or contact service Apple support. If all servers are displayed green, this means they are all working fine. Then you need to move on to the next step below.

Most often, the iPhone does not see the update due to a profile conflict.

You may have a profile conflict on your Device. Because of this, your iPhone does not see the iOS update. In such a situation, if you delete the profile, the problem will not be solved; to receive further updates, follow these steps:

Step 1: Reset all settings

Go to Settings -> Basic -> Reset all settings .

After this, you will be asked for a Master Password, enter it and wait until your iOS reboots.

Step 2: Reinstall the profile

Now you need to re-install the profile, no matter what public or developer you have.

Go in Settings -> Basic -> Updates.

Check new iOS version must be accessible. If all else fails, perform an iOS restore.

Tip 1: Make sure your iPhone is connected to Wi-Fi

Over-the-air updates require iPhone and iPad to be connected to Wi-Fi and battery capacity of 50% or more. (We sincerely recommend putting it on charge). If Wi-Fi is connected, you can also turn it off and turn it back on after a few minutes.

If your iPhone still doesn’t see the iOS update in the settings or you can’t check for updates. Try to force restart your device: Press and hold the On/Off button.

Continue holding the On/Off button, then press and hold the Home button > Hold them until the screen turns on and shows the Apple logo. Then go to Settings > General > Software Check, your iPhone should see the iOS update.

Sometimes this happens due to the network. You can reset it on your device to do this: Go to Settings > General > Scroll down to Reset > Tap Reset Network Settings.

If you downloaded the iOS 11.1/11 beta on your iPhone or iPad, it won't appear in settings due to this. You must first uninstall the beta version and then proceed to update. How to remove beta version? Settings > General > Scroll down to Profiles and Device Management > Click on the beta version and delete that profile.

Tip 5: Update iOS 11.1/11/10 using iTunes or iCloud

If all the above methods do not work, then the last option we can think of is to abandon the OTA and turn to iTunes for help. We have also prepared practical guide for assistance in updating iOS 11.1 / 11/10 in all ways: ?

Let's summarize

With these methods you can fix iPhone problem Doesn't see iOS 11.1/11/10 update in settings. We really welcome any other method, if you have one or more please share it in the comments below. To help more people suffering from this in iOS 11.1/11 does not appear on iPhone or iPad.

Hi all! Quite recently I encountered such a problem - my iPhone categorically refused to update to the new firmware version, both through iTunes and iCloud. It simply displayed the message: “The installation of the software update failed. There was an error loading iOS." Although in fact the update was not only available, but had already been downloaded to the device. Mystery? What else! But I successfully found the “solution” and now my iPhone is running the latest mobile axis.

The first thing you should pay attention to is whether your device supports the version of the software that you are trying to install. For example, iOS 12 and all its modifications can be installed on:

1. iPad mini 2nd generation, iPad Air and older.
2. iPhone 5S and all subsequent models.
3. iPod touch 6.

Have you checked? Your equipment is suitable for this list? If the answer is yes, then we proceed as follows.

In the main menu, go to settings - general - profile (at the very end of the list).

Feel free to delete everything that is there.

Reboot your phone or tablet.

After removing it, everything went “like clockwork” and took quite a bit large number time (about 20 minutes).

In any case, here are a few more points that may interfere with the installation of new software and it makes sense to pay close attention to them:

As you can see, there is nothing complicated - all the tips are quite simple and can be easily done at home. But, at the same time, their implementation will almost 100% help install the latest version of the software on your iPhone. Which means we need to act!

Addition! Updates via Wi-Fi may interfere scanner not working fingerprint. Is the fingerprint sensor not working on your device for some reason? Installing a new firmware version is only possible through iTunes. And one more thing - if you are faced with the error “Cannot verify iOS update”, then this is the solution for you

When on Apple presentations they talk about new functions and cool features that the developers added to version 10 of the system, I want to test interesting features as soon as possible. But what to do when some errors occur and why is ios 10 not updating? on a smartphone or tablet?

Why iOS is not updated - the main reasons

In fact, there are many reasons associated with the failure. In 99% of cases, you can do without a trip to the service center, unless, of course, the malfunction of the device is not caused by any mechanical damage. In such cases, you should understand that if you “drowned” the phone, but it seems to be working, this does not mean that everything in it is functioning normally. In any case, before going to the service, we recommend that you read and follow the recommendations below.

Model compatibility

In 2016 year Apple stopped supporting some of the “old guys”. Unfortunately, not all device users will be able to enjoy all the OS innovations. First of all, we recommend checking your device’s compatibility with iOS 10. Which models support iOS 10? The list is presented here:

If your model is on the list, then we look for the problem further.

Check internet

The error may be that users are trying to download files using 3G cellular data. You can only update over the air using WiFi.

Resetting network settings

Some owners apple devices found a solution to this problem. All you need to do is reset your internet settings. Let's go here:

Settings - General - Reset — Reset network settings

Version conflict

If you previously installed beta version 10 of the system for review, then it is quite possible that it conflicts with the official release.

First you need to delete your beta profile in Settings.

Settings – Profiles – iOS Beta Software Profile – Delete Profile

After rebooting the device, it will be possible to install a new tenth system in Software Update.

If it gives an error

Sometimes an error may appear "Software update failed". This usually happens in the first hours of an official release, when Apple's servers are overloaded. Due to the large number of people who want to test new system, some glitches occur. IN in this case you just need to wait a little. But sometimes the wait reaches several days.

Conflict with jailbreak

Another reason: why is ios 10 not updating?, may become jailbreak and installed application Cydia on the phone. Since when installing a jailbreak, updates for correct operation and availability of all functions.

The system can be restored via iTunes. To install the jailbreak later, make sure that it does not conflict with new versions.

Software update check stuck

Why is the software update stuck? Why is iOS not updating? on a smartphone? When appears endless loading on the screen, you need to check your Internet connection. The problem may also be on Apple's servers, which simply do not have time to process requests from millions of users.

If there are no problems with the Internet and servers, then you can do forced reboot: Press Home and Power simultaneously for a few seconds.

Updating via computer

If all else fails, then the computer can come to the rescue. You can also update from using iTunes. The program itself may automatically offer to download and install a new version on your phone or iPad. If this does not happen, then in the “Review” tab you need to click the “Update” button.

Solution for experienced

If none of this helps, and the answer to the question is: why is ios not updating? is still not given, then you can go to extreme measures. The update itself can be downloaded manually using the downloaded IPSW file. This action does not depend in any way on Apple servers, which increases the chances of successful update systems.

All you need to do is complete experienced users who have been working with Apple for a long time.

1. First you need to download it from the Internet current version IPSW file that matches the user model.
2. Connect your device to iTunes using a cable.
3. Next, you need to go to the updates section in iTunes.
4. Clamp Shift button(Windows) or Option/Alt (Mac) and click on the “Update” button. In the end we will have an updated system. If we select the “Restore” function, we will end up with a clean new system.
5. Select the IPSW file that was downloaded earlier.
6. After all the work done iTunes Actions starts updating your smartphone or tablet itself.

After all the operations have been completed, the famous Apple greeting will appear, and the latest update will be installed on your phone!

The installation of the iOS 11 update may fail on any device that supports the latest version of the system. If an error appears, there is no need to panic - try installing the update again after a while.

Bug fixes

Why wait before trying to install an update again? The fact is that immediately after the update is released, a large number of users begin to download it. This may cause problems with Apple servers. Crashes can occur some time after the update is released, so you should always give the system a second chance. Therefore, when an error message appears, click “Close”, wait a couple of hours and try downloading iOS 11 again.

1. Open settings.
2. Go to the "Basic" section.
3. Click “Software Update” and start searching for updates available for installation.

If the error message appears again when you try to update your system again, follow these steps:

If you can’t even download the update, check your device memory. You may be running out of space for iOS 11, so you'll have to get rid of unnecessary content: photos, videos, apps.

Installing an update in iTunes

If the installation of the system update to iOS 11 continues to fail after completing the steps listed above, do not download the update over the air. Update your system via iTunes. To ensure that no problems arise when updating via iTunes (for example, an eternal reboot), the following conditions must be met:

• the device supports the latest firmware version;
• there is a stable Internet connection;
• no jailbreak procedure was carried out, that is installed system not hacked.

To make sure your device is compatible with iOS 11, check the list of supported models. If you haven’t found your phone or tablet, then there is no point in trying to install the latest version of the system from Apple.

What to do before starting the update:

After such lengthy preparation, you can start updating your device via iTunes. Click "Update" and wait for the procedure to complete. iTunes will automatically download and install the latest firmware.

If iTunes fails to download and install the update, free it from the job. Download the file iOS firmware 11 from a trustworthy source - for example, the website w3bsit3-dns.com. To select a file, hold down Shift key and click the "Update" button in iTunes. A conductor will appear through which you can specify the path to the firmware.

After a successful update, the system will prompt you to perform data recovery. Choose to return data from a copy to iCloud or iTunes, depending on where you saved the last backup. Click “Restore from copy” and do not disconnect the device until the procedure is completed.

Updating a device with jailbreak

What to do if your device has been jailbroken? About the same, but with minor changes. You will need the last one iTunes version And free space, but before updating you must remove all applications from alternative stores and reset settings to factory settings. To do this:

1. Turn off Find My iPhone in iCloud Settings.
2. Connect your phone to PC and make a backup.
3. Click "Restore".

During the recovery process, all data will be deleted from the device's memory, and the system will automatically update to the latest supported version. The jailbreak will be lost, but you will get iOS 11.