• Do not show digital channels in DVB-T

    Digital television has become commonplace very quickly and has settled for a long time thanks to improved transmission quality and accessibility for a wide range of users. This trend in television is notable for its rapid development, and there are more than enough specialists who are ready to help you figure out how to connect and configure the service today.

    However, setting up digital television channels on a TV, the procedure is very simple for the average user, so you can handle it on your own. To do this, you don’t even have to delve deeply into what it is. digital television generally. You need to know which channels on your TV are available in your area and whether the receiver is actually connected (that is, whether the TV is within the broadcast area).

    The need to set up TV channels usually arises during the initial connection, when updating software device, in which all user settings are lost, and if they are lost digital channels for some other reason (the settings can be lost accidentally, for example, when children play with the remote control). However, why this happens is not important, unless the firmware has crashed.

    Standard setup instructions

    First, you need to consider the general algorithm of actions, that is, step-by-step steps, when setting up previously available channels on your digital television on Philips, LG, Samsung TVs and other leading models. It should also be taken into account that the sequence of actions and names of buttons and sections in each model can and will be different. However, it’s still not that difficult to figure out if you take your time and read what’s written on the screen and don’t click where you shouldn’t.


    Standard algorithm of actions:

      Take the remote control remote control, press the “Menu” button, then select the “Options” – “Auto Configuration” section. A window will appear on the screen with a list of signal sources (antenna or cable). Select the cable and click “Start”;

      As a result, a window with a list of possible signal sources should open on the screen of the television device, in which look for the “Digital” item and then click “Start”;

      At the last stage, you should go to the “Search Mode” section. Find the “Full” category in it and manually fill in the fields with the following information:

      Modulation – 256 QAM;

      Frequency – 314 MHz;

      Transmission speed – 6875 kS/s.

    Some TV models, including LV, Philips, support network search, therefore, for such ones you do not need to manually enter any parameters.


    Steps for LG TVs

    Each individual TV model has its own factory firmware and individual functionality. However, in a situation where digital television channels have disappeared, all televisions have some similarities. Speaking of setting up TV channels on an LG TV, you need to press “Menu” on the remote control, select “Options”, click on required parameters for changes. In particular, by clicking on the “Country” section, you should select Finland or Germany.

    After these steps, you need to go to the “Settings” item and then “Auto search”, indicating the cable connection as described above. As a result, a window will appear in which you should configure the values ​​​​according to the available instructions. If everything is done correctly, all radio stations and channels will appear again.

    It should also be noted that the user can significantly simplify his task by using the automatic updating of TV channels, which is available on LG models. As a result, the previous list will be reset, and the channels will be tuned in a new sequence.

    To take advantage automatic tuning, you need to go to the settings tab digital cable and click on automatic update.


    If you have Philips or Samsung

    If there is a channel failure on Philips TV, you will also need a remote control, as, indeed, for any other model, not just Philips:

      Through the “Menu” item, enter the “Configurations” section;

      Click on the “Installation” section;

      After the secondary menu appears on the screen, you need to click on channel settings;

      After which another secondary menu will pop up, where you need to select “Automatic settings”;

      If all transitions are completed sequentially and correctly, a message will appear warning that the channels will now be updated;

      Click "Start".

    The program sets up TV on Philips devices independently; after completion, you don’t need to do anything additional, you can use the TV as before.

    So, dear friends. This material is dedicated to those who do not have satellite TV. Satellite TV is a very common thing in the CIS countries and therefore, for some, something may happen with this method of receiving information from the outside. If you suddenly lost channels on your satellite TV and you don’t know how to get satellite TV to work, then this is the place for you.

    Satellite TV is a very fragile thing in its own way, and even a properly configured receiver with an antenna can easily be damaged “in the wrong direction” by pressing or doing some non-standard actions.

    Well, in this article we will help you launch your satellite TV and try to get your channels back where they belong.

    Satellite TV doesn't work

    If you don't have any channels on your satellite TV and it's generally acting strange, you've come to the right place. Read below and follow the instructions in the article.

    Didn't work before - first launch

    If you just bought yourself a dish, a receiver and don’t know how to start Satellite TV, we will try to guide you on the right path.

    1. Screw the antenna on the street in a place where objects will not obstruct it from freely “looking” into the sky. Connect the wires correctly, also leading it to the receiver and inserting it into the socket where it appears English preposition"IN".

    2. Insert the card that should be included. Sometimes the card needs to be activated by calling the provider’s phone number, which is not difficult to find on the packaging.

    3. The most important thing now is to configure it correctly. Remember, the satellite dish must be accurately directed in a certain direction with millimeter accuracy to ensure a high-quality signal. This is the most important task and you need to approach it closely.

    In order to see what signal level is in at the moment, turn on the TV and switch it to AV mode or the one to which the receiver was connected to your TV. Then, having selected a region, watch the “Signal Level” scale; the higher it is, the better.

    Adjusting the direction of the antenna yourself is a very difficult task, for which you need to have an understanding of how the system works, as well as 2 people (one turns the antenna, and the other watches the signal level on TV).

    If it doesn’t work out for you, call a specialist, he specializes in this and will be able to quickly and efficiently adjust the direction satellite dish for your satellite TV.

    4. Now we are looking for channels on your receiver. Remember, for any manipulations with the TV (changing channels, searching for them, etc.) you only need the remote control from the receiver. The TV remote control will only be needed to turn the TV on or off and that’s it.

    5. If you have paid a subscription fee for television, then the channels in a motley list will alternate in your menu, but if you have not paid and have not subscribed to the extended package of channels, then there will only be a few standard channels and that’s all.

    You can pay both on the website of your TV provider and through the terminal. Moreover, on the website you can easily select a package with the right channels and pay for it. In order for the channels to appear, you may need to search for channels again.

    It used to work, but it stopped

    If you had satellite TV working before, there were channels, everything was fine, and now Satellite TV has stopped working, then this section is especially for you. Now we will try to consider everything possible reasons because of which your satellite TV stopped working and actually ways to improve the situation.

    Problems that can cause satellite TV to stop working can be divided into 2 categories: problems with the program and problems with the equipment. Problems with equipment will be discussed a little lower, but for now we will consider various situations in which working with the software content of the TV and receiver can lead to the loss of channels.

    1. Make sure you change channels on the receiver's remote control. The TV remote CANNOT change satellite TV channels. In order to get into the so-called software shell of the receiver, where there are menus, channels, satellite TV settings, you need to switch the TV remote control to the AV mode, the one to which your receiver is connected to the TV.

    2. Channels could be lost due to various reasons. Try searching for channels again. To do this, you can reset the settings both through the remote control and through the receiver itself by removing and inserting the card back. Of course, it is worth sticking out the card in the most extreme cases, since it is impossible to say what negative consequences this action may lead to in different situations. satellite providers. The best way is to hold down the power button on the receiver, turn it off and then turn it on.

    Choose your region correctly and make sure you don’t add too much.

    3. If it says “Scrambled channel” or something like that, but this was not the case before, this means that this channel is not included in the current channel package. To enable it, you need to purchase it through the control panel on the website of your satellite TV provider. Usually packages are paid for for a year, so it is possible that the paid package has expired. A newly paid channel is activated within 24 hours from the date of payment. Mostly 1-8 hours.

    Is the indicator light on the receiver on?

    If the light on your receiver came on when you turned it on, check if it is now on. If the light does not light, then most likely it is either a faulty receiver or problems with the 220 (no current in the extension cord, the wire is faulty, etc.).

    Card inserted?

    The card must be securely and correctly inserted into the special hole. Children, having accidentally taken it out, could have put it in a different way. Look in the instructions exactly where it should be if you have any concerns that it has been removed.

    Are the wires connected?

    Check that the wires from the receiver go to the satellite dish and to the TV. The wires must be in good condition and securely connected.

    Is the plate OK?

    Often, after thunderstorms and bad weather conditions, problems with the satellite dish can be even fatal. If there was a thunderstorm or hail the day before, there may be mechanical damage that caused the failure. If it is winter, then icing of the metal plate of the plate can lead to a worsening of the display of TV channels.

    Today, many people are faced with the problem of disappearing television channels. If you are one of them, then do not rush to call a professional to your home, since the reason why they disappeared can often be eliminated yourself. In this article we will tell you why the channels disappeared and how to solve this problem.

    If satellite channels are missing

    So, if your satellite TV used to show channels normally and suddenly stopped doing so, in this case There are two categories of reasons: problems with the equipment itself and problems associated with the program. Among the latter, the following main reasons can be noted.

    Turning on via TV remote control

    Remember that the TV remote control itself is not capable of turning on channels related to satellite television. This must be done using the receiver's remote control. Therefore, you should set your TV remote to AV mode to be able to change the settings of your satellite TV and see its channels.

    Coded channels

    If you see the message “Scrambled Channel”, it means that the particular channel is not included in the current channel package of your satellite television. Through the provider's website and its control panel, you can purchase the channel you need. In addition, this situation may be due to non-payment. That is, it is likely that the package you paid for has expired. If you pay for a channel, it must be turned on within a day from the date of payment.

    Incorrect settings

    To search for channels again, you can reset the settings. This is done using both the remote control and the receiver. You can press the power off button on it and then turn it on again, or you can try removing the card and inserting it again. However, you should know that this action Usually carried out in extreme cases. In addition, pay attention to the choice of your region and indicate it correctly.

    It is also recommended to check the serviceability of the receiver: if the indicator light does not light up, then most likely the problem is either in it or in the wires to which no current is supplied. Channels may also disappear due to damage to the satellite dish or severe weather.

    If digital channels are missing

    When you suddenly lose channels on digital television, you can correct the situation using the following methods:

    • Check what mode your TV is in. It must be in the socket mode to which the wires from the television receiver or AV are connected.
    • Make sure you are performing operations using the receiver's remote control and not the TV itself. It is with this remote control that you should tune and change channels.
    • In the TV menu, try auto-searching for channels again. If not all channels are displayed, you need to do a manual search and catch even weak signals, which is impossible to do with auto search. If the reason is weak signals, you will need an amplifier or antenna relocation.
    • Check whether your digital television is paid for on the provider's website.
    • Check the wires and their connections to the correct sockets, and also make sure that the card is inserted correctly.
    • Check the antenna for serviceability and correct connection, then repeat the auto search.

    You will also find our articles useful

    Every subscriber connected to satellite television would like to receive the highest quality services. Therefore, the question of why the channels on Tricolor TV disappeared after the update seems quite natural.

    Not a single client will agree to accept the lack of paid services and will try to solve the problem as soon as possible. Moreover, you can cope with most of the difficulties that arise on your own. To do this, it is enough to show a little patience and attention in order to understand in a calm atmosphere the reasons for what happened and try to restore communication with the satellite and the display of paid channels. And in the most difficult situations, TV viewers always have the opportunity to contact support operators who will tell you how to deal with the difficulties.

    Tricolor TV channels have disappeared - how to set up

    If the subscriber has paid for satellite television, not a single channel should disappear for no reason. long term. Therefore, the company’s clients who want to return broadcasts should first understand the reasons for what happened. In 2019, the following may lead to trouble:

    • a simple settings failure;
    • problems with the SMART card;
    • simple failure of TV channels;
    • a satellite dish turned during bad weather;
    • incorrect software update;
    • equipment problems;
    • ice formed on the surface of the antenna.

    There are other, less common reasons for the disappearance of TV channels. They may even be associated with damage antenna cable. But the options listed above are the most relevant and are encountered most often by subscribers.

    Settings failed

    The easiest way is to understand how to restore channels on Tricolor TV after an update, if the cause of the incident was a simple settings failure. Sometimes even a banal reboot of the receiver (regardless of its brand, including the e212 model) allows you to return the broadcast. Additionally, you can try to reset set parameters work to factory level.

    For this you will need:

    1. go to the main menu of the console;
    2. open the “settings” section (may have a different name);
    3. find an item mentioning factory or basic level;
    4. select the found inscription and click on it;
    5. confirm the actions taken;
    6. wait for the reset to complete and the start menu of the receiver to turn on;
    7. set the primary parameters, which include the connection region, languages, and several additional items.

    After that, all that remains is to check the operation of the device and proceed to watch your favorite programs, if the described actions brought a suitable result.

    What to do if there are no Tricolor TV channels and it says “use search”

    If a TV viewer has updated Tricolor TV and the channels have disappeared, and in their place an inscription appears prompting you to use the search, you should follow the advice received. In this case, clients can choose between automatic and manual search.

    In the first case you will have to:

    1. open the main menu;
    2. select the section mentioning “applications”;
    3. click on “setup wizard”;
    4. start a search by specifying the desired time zone;
    5. wait for the running procedure to complete;
    6. check the results obtained.

    If automatic signal acquisition does not lead to the desired result, you can try to use the manual mode.

    To do this you need:

    1. enter the subsection of received signal sources and specify the antenna;
    2. go to manual setting;
    3. specify parameters (network search – on, frequency – 12226, the right companion and speed – 27500);
    4. follow the instructions and prompts of the system;
    5. save the result.

    If everything is done correctly, very soon TV viewers will be able to return to watching programs and films.

    After updating the Tricolor receiver, channels do not show - what to do

    Those who are trying to figure out how to return channels to Tricolor TV after an update should think about whether the updated software is installed correctly. If the receiver was suddenly turned off while downloading an update, deal with the troubles on our own it won't be possible anymore. The equipment will not work until a professional repairs the software and reinstalls the correct version of the program. In such situations, you only have to think about finding the nearest service center where you can take the equipment. Additionally, you can find out the phone number of the repair shop so you can call and find out under what conditions the specialists will agree to restore the equipment.

    Other solutions

    In addition to the indicated methods for restoring the Tricolor broadcast, users can take a closer look at the condition of the SMART card. It should not be bent or scratched. Important for quality reception signal and channel display and dish status. It is worth checking its position and the presence of water or ice.

    Additionally, in order not to waste time on useless settings, you can call contact center and ask for advice and support. Consultants will definitely help you understand what is happening and tell you how to restore television viewing.

    The main purpose of updating the software of the Tricolor TV receiver is to improve the quality of the services provided. However, despite all the testing of new software, users often lose channels partially or completely. There are several reasons why channels disappeared after the Tricolor update; below we will figure out what actions to take to get the broadcast back.

    Most common problems

    Every subscriber knows perfectly well that if the software update process is in progress, it is strictly forbidden to turn off the equipment. If the procedure is interrupted, an error will occur that will limit access to all services satellite operator.

    However, even if everything went according to the rules, there is always a certain probability that Tricolor does not work after the update. The main complaints are:

    • for complete or partial absence of channels;
    • loss of sound;
    • because the set-top box does not see the smart card.

    In each case, it is necessary to adhere to a certain algorithm in order to return full-fledged broadcasting of TV channels.

    Quick solution to the problem

    If after updating "Tricolor" channels are missing or there is no sound, you need to try right away universal method. We proceed as follows:

    • completely turn off the equipment;
    • wait 10 minutes;
    • turn it on and go to channel 333;
    • we start the update process.

    Most often, after restarting the console, all errors disappear. However, it won't hurt to update the software again.

    Problems with settings

    • open the main menu of the console;
    • we head to the “Settings” category, depending on the receiver model, the name may be slightly different;
    • find the item “Factory settings”;
    • we confirm the operation, enter the PIN code, if it has not been changed, then four zeros;
    • We are waiting for the procedure to complete.

    Setting up channels yourself

    It often happens that after updating Tricolor, channels disappear, and in their place an alert is displayed that recommends searching for available broadcasts. First of all, let's use automatic configuration, for this:

    • go to the console menu;
    • open the “Applications” item;
    • find the “Setup Wizard” section;
    • select “Search”;
    • set the search parameters, for this we will use the recommended option;
    • We are waiting for the end of the search.

    Usually broadcasting is restored, but not all Tricolor TV packages may be available, but only certain channels, some may remain encrypted.

    To get rid of this problem, you will need to additionally conduct a manual search. To do this you will need:

    • go to the subcategory of received signal sources, where you select an antenna;
    • activate manual configuration;
    • enter parameters, they can be found on the official portal of the satellite operator;
    • adhere to prompts that are regularly displayed by the system;
    • save the result.

    Have channels disappeared on Tricolor TV? If all of the above is done correctly, this problem will disappear fairly quickly.

    It should be noted that it is necessary to regularly search for channels, since the operator regularly adds new broadcasts and removes old ones.

    How to get channels back after updating

    The most difficult situation to correct is if the defects occurred after the update installation was interrupted. In such a situation, it is almost impossible to solve the problem on your own. Most likely, the software is severely damaged and needs to be completely replaced.

    In such a situation, you will need to use the services of specialists, since without the proper skills it will be difficult to carry out such a procedure. On the Tricolor portal we find the nearest service center and take the equipment. There will be a charge for repairs, since the problem was not the fault of the equipment manufacturer.

    What other steps to take to restore broadcasting?

    First of all, it is necessary to identify the reason why the channels disappeared after the Tricolor update. Sometimes problems do not arise due to the installation of new software. Therefore you should check:

    • smart card;
    • current balance, whether payment for the service package has been made;
    • state satellite dish, its direction to the satellite;
    • remove ice and other debris from the plate.

    Problems with a smart card often occur after incorrect installation new software. However, before taking any serious action, carefully remove the card, reinsert it, and restart the equipment. It is possible that contact has been lost. We also check the validity period of the card. Many people forget about this nuance, so it reminds us of itself at the most inopportune moment. In such a situation, a complete replacement will be required.

    Error 4

    Error 4 often occurs after updating Tricolor TV. What to do in such a situation is of interest to many satellite television subscribers. An error appears due to problems with the set-top box software. As a result, the equipment cannot decipher the received signal.

    Error 4 is resolved by the following steps:

    • Checking the status of the smart card. If a certain channel does not function, then access to it may be denied due to its absence in the paid package of services.
    • Returning to factory settings. If the channel is in the list of available channels, but error 4 is displayed, reset the settings. To do this, go to the equipment menu and use the section appropriate for these purposes.
    • After restarting the receiver, set the basic settings and activate automatic channel scanning.

    If after all the manipulations all channels are available, then everything was done correctly. However, if there is no result, most likely the problem lies in the firmware. You shouldn’t change it yourself; it’s better to contact a specialist. Although quite recently, for users who are interested in how to configure Tricolor after an update, a new functionality has appeared - automatic firmware update. To activate the process, you must proceed as follows:

    • launching the Telemaster information channel;
    • we confirm the start of the procedure;
    • reboot the console.

    This method can be used only if the software has been updated to latest version.

    What should I do if there is no sound after the update?

    Most often, complaints that the sound disappears after installing the software turn out to be unfounded. The problem lies in pressing the Mute key, or the cable connecting the TV and receiver has come loose.

    If everything is normal with the remote control and wires, then we restart the equipment. If there is no result, return the device to basic settings in the manner presented above.

    Contact support

    Although installing new software is a standard procedure, many users encounter problems after it. In most cases, they are resolved independently. So, if there is no program guide on the Tricolor after the update and standard actions did not solve the problem, be sure to contact support.

    You can contact a specialist in different ways. The simplest is to call the number hotline. State the problem, and the operator will recommend the best course of action to quickly resolve the defect. If you cannot restore access to channels, you can immediately call a specialist.

    By the way, on official resource"Tricolor" presents all the ways you can contact support.

    In conclusion

    If channels on Tricolor TV disappear after updating the software, immediately restart the equipment. If there is no result, return the device to factory settings. It is better to immediately entrust all subsequent manipulations related to installing the firmware and checking the technical condition of the equipment to specialists.