• Why is the network driver not being installed? Finding and installing a driver for a network card

    Everyone knows that happy day of the first self-installation new operating system.

    For example, for me this feat was equivalent to conquering Everest, the highest peak globe. But no matter how much we want to, we need to go down. And this is the path of unexpected adventures. According to the idea, modern operating systems automatically find all equipment and install necessary drivers. But according to the law of meanness and various kinds of tragic events, it is on your head that the horror đź‘ż can fall when the launch of the browser notifies you that there is no Internet connection.

    In order to download the driver you need an Internet connection. To connect to the Internet you need a working network card. Before us is a complex Gordian knot tied by the Phrygian king. Alexander the Great, who cut this knot, is far from computer technology so the problem that has befallen us will have to be solved independently.

    • Remember where the driver disk that you were given in the store when you bought a computer is collecting dust.
    • Create in advance backup copy drivers, for example the Driver Magician Lite program or any other program responsible for this function.
    • Before reinstalling the operating system, get to know your hardware better. To know which adapter you have installed, right-click on the “My Computer” shortcut on the desktop. In the menu that opens, select “Properties”. Next is Device Manager. Find your Network Adapter. Next, from a working computer (connected to the Internet), download the driver we need. We transfer it to the problem computer and install it.
    • Anticipating difficulties with the Internet connection, we download the program, “well” for example such a powerful and world-famous driver installation manager as DriverPack Solution. We hide it on any other disk, different from the one where we will install the operating system and wait for the moment of “mutual assistance”

    All this is from the story about « If I knew where to fall, I would spread straw» .

    Just the other day, while surfing the Internet, I came across a very interesting utility. They call it 3DP Net. According to the developers, with one click of a button you can install drivers on network cards (including wireless ones) without access to the Internet. Its weight is quite impressive. On at the moment about 80 megabytes. But this is understandable. The utility includes network card drivers, which can be found for almost all adapters. In practice, it means only one thing: probably new network cards are not presented there. I suggest for informational purposes (who knows, maybe it will help someone) to get acquainted with this utility. Download 3DP Net from here Clicking on the WebSite link takes you to home page. To be honest, I was interested in two utilities. It's like the hero of the occasion is 3DP Net. So is the second 3DP Chip utility. But let’s not clutter up the pages and see everything that the second utility can do in the video clip. So, download the 3DP Net utility by clicking on active link Latest 3DP Net Download.

    During installation of the utility, we will be offered the path C:\3DP\Net\14051 (where 14051 is the utility number). After 3DP Net has completed its useful work, and as you remember, we only need drivers from it for a network card without access to the Internet, the 3DP folder located in the root of the drive (C:) can be deleted.

    The “beauty” herself looks like this. Where the HOME tab and the network card are important to us. Unless, of course, 3DP Net detects it.

    If it doesn’t determine it, then I advise you to sing the familiar song “Why are you so scary”).

    By clicking once on the network card, the installation of the drivers we need will begin.

    Basically that's all. After the reboot and the Internet appears, you can download the second 3DP Chip utility and understand its advantages. But this is a story of completely different “fairy tales”).

    Help the victim of the capitalist cataclysm. Share the post on social media. networks:

    // Finished - wipe off lathe. (Announcement in the workshop) Link to file Most likely, about the topic of drivers...

    Instructions

    First of all, try installing the drivers from standard operating system. Press the Win key to open the Start menu. Right-click on the “My Computer” field and go to “Properties”.

    Now open the Device Manager menu and find the network adapter among other equipment. Right-click the adapter name and select the “Update drivers” option.

    Because your computer is not connected to the internet, select manual method installations. Specify the driver directory located on the drive from which you installed Windows. If the system finds suitable files, they will be integrated automatically.

    Unfortunately, this method does not always lead to the desired result. If your computer uses an integrated network adapter, try updating the drivers from the disk for motherboard.

    Insert the specified DVD into your computer drive and wait automatic start programs. Now select the driver package for network card. If such an item is missing, update the files for the chipset and all secondary devices.

    If you are using a discrete network card of a rare model, take care of searching for drivers for this device in advance. If you have already reinstalled the operating system, use any other computer to access the Internet.

    Write down the name of the network card and open the website of the company that produces these devices. Download the necessary drivers and update them using the method indicated in the first step of this article. Create reserve base driver data using Driver program Pack Solution. This will allow you to quickly install absolutely all drivers for your computer in the future.

    Video on the topic

    Sources:

    • Drivers for the network card are not installed

    If your computer slows down a lot at startup, and after startup an icon of two computers appears in the lower left corner with exclamation point, this means that you are not configured network connection or the network card driver is not installed. The network card driver must be installed even if you do not intend to use it. Otherwise, the computer will regularly freeze and there will be serious malfunctions in the programs.

    Instructions

    Right-click on “network cards”. Select driver. The Hardware Update Wizard window will appear. Here you are prompted to install the driver automatically. Leave everything as it is for now and don’t press anything. Next, pay attention, insert the driver disk into the drive, which you must have (it is usually included with the purchase). Now click “next”. Search in progress drivers.
    After the program has found the driver, you will be prompted to select the desired driver. Select, click "next". It will happen. Once completed, close the installation wizard.

    Restart your computer and then configure the network.

    Another option. If there is no driver disk, you need to use it from another computer.

    A network card or network adapter is needed to create a local network, with which you can connect several computers to each other, as well as to connect your computer to the Internet. Sometimes the card starts to work incorrectly, but you can restore it yourself using standard Windows 7 tools.

    When to configure an adapter manually

    You need to update drivers or change card settings if you have problems connecting to the local network or connecting to the Internet. Please note that such problems are not always caused by network adapter, but sometimes it is because of it that errors occur that block access to the network.

    How to find out the adapter model

    The first thing to do is check whether the card is connected to the computer and whether it is recognized by it. The adapter is included with all laptops and computers by default, so if you didn’t assemble your device piece by piece yourself, you shouldn’t think about its absence. But there are times when the wires going to it become disconnected or come off.

    A network card (or network adapter) is a device that allows a computer to communicate with other devices. On modern PCs and laptops, the components of this device are integrated into the motherboard.

    You will need to open the computer case and check this only if the network card is not visible in the “Device Manager”:

    Card activation

    If the network card is connected but not enabled, it must be enabled manually. There are several ways to do this. If the card is not damaged, turning it on will not cause errors.

    Via "Device Manager"

    The previous section described how to view the card model through the “Device Manager”. Find required adapter and by right-clicking on it, select the “Engage” function. If the card is successfully turned on, the down arrow icon will disappear from its icon.


    Click on the “Enable” button in the “Device Manager”

    Using the Control Panel

    1. Using the Start menu or any other method, launch the Control Panel on your computer. Open the “Control Panel”
    2. Go to "Network and Sharing Center" shared access».
      Go to the “Network and Sharing Center”
    3. Click on the sub-item “Change adapter settings”.
      Click on the sub-item “Change adapter settings”
    4. A list will open, which will most likely contain several cards. One serves as a connection to wireless network, and the other to wireless. There may be additional adapters in the list. Select the one you need and right-click on it and select the “Enable” function. Wait until activation is complete: the red cross icon on the card icon should disappear.
      Click on the “Enable” button to activate the adapter

    Via BIOS

    If the card cannot be activated using the previous two methods, then perhaps this can be done through the BIOS settings.

    1. Entering the BIOS is done using the Delete key, which must be pressed when turning on the computer. Perhaps the key that activates the BIOS will be different: this will be indicated in the hint that appears in one of the corners of the screen when the logo appears. If you find out the model of your motherboard, you can find on the Internet the button responsible for BIOS input.
      Enter the BIOS by pressing the Delete key
    2. The design and location of BIOS items and sections may differ depending on its version and motherboard model, but the following algorithm of actions is approximately the same for all versions. Go to the "Advanced" tab.
      Open the “Advanced” tab
    3. Go to the “Onboard Devices Configuration” subsection.
      Open the subsection “Onboard Devices Configuration”
    4. To enable the card, set the “Onboard Lan” line to “Enabled”. "Disabled" means the card is disabled.
      Set the “Enabled” parameter for the “Onboard Lan” line

    Video: how to enable a network card in Windows 7

    Disable extra card you can use the same methods that allowed you to enable it: through the “Device Manager”, “Control Panel” and BIOS. Only in the last step of the method through the “Device Manager” you need to click the “Disable” or “Delete” button, in the “Control Panel” click the “Disable” button, and in the BIOS change the value from “Enabled” to “Disabled”.


    Disable the card through the “Control Panel”

    Updating and installing drivers

    Drivers are necessary to ensure that the card does not conflict with other components and fully performs all its functions. Usually they are installed automatically when you first connect the computer adapter, but sometimes the drivers fail or become outdated. In both cases, you need to reinstall them yourself. This is done through the “Device Manager”.

    Automatic update

    The positive side of this method is that you will not need to search for drivers manually, the negative side is that you will need an Internet connection, which may not be available if the network card does not work. But if you have the opportunity to connect to the network, you can update the drivers in the following way:


    Manual update

    The advantage of this method is that you can download the card drivers manually from another computer that has Internet access, and then transfer them to yours and install them. It is recommended to download card drivers strictly from the official website of the company that created it.


    What to do if drivers are not installed

    If at any stage errors occur that prevent you from installing drivers, you must remove the adapter from Device Manager and restart the computer.


    Removing the card from the “Task Manager”

    After the reboot, open the list of connected devices again, and in it there is the “Other devices” sub-item. It will contain " Network controller", which is your card. Install drivers on it using one of the methods described above.


    The network controller is located in the “Other devices” sub-item

    Video: how to update the network driver

    View map options

    If you want to know the physical address, IPv4 parameters, gateway address and other possible information about the adapter, then follow these steps:


    Additional method

    You can also find out the card parameters through the “Command Line” using the “ipconfig /all” command. “Command Prompt” can be found by going to “Start” - “Accessories” - “Command Prompt”. Executing this command brings up information about all physical and virtual adapters recognized by the computer.


    Run the command “ipconfig /all” to obtain information

    How to change card settings

    The previous paragraph described how to view information about the network adapter. But you can not only see it, but also change it by following these steps:


    Video: how to configure a network card

    Updating the network card

    The only way to update a network card is to install more fresh drivers, in which the developers corrected some previously made errors. New drivers are installed directly on top of the already installed ones. If you cannot install on top, you should remove the device, restart the computer and repeat the procedure. How to do this is described in the section “Updating and installing drivers”.

    Can I use two cards?

    Two network cards can work simultaneously and relieve each other if one of them is aimed at working with Internet traffic, and the second is aimed at working with a local network. To do this, you need to correctly set the IP, DNS and router parameters for both adapters.

    Resetting the adapter

    You can reset the adapter settings, namely TCP/IP and DNS, using standard Windows tools or using third party program from Microsoft. Conditions under which a reset must be performed:

    • Internet connection speed is low or unstable;
    • files are downloaded broken, this happens due to the same instability of the Internet;
    • When connected, the Internet works fully, but after a few minutes problems begin;
    • Manually changing the adapter settings led to other problems with the Internet.

    Standard method

    Launch “Command Prompt” by going to “Start” - “Accessories” - “Command Prompt”, and enter the commands “netsh int ip reset c:\resetlog.txt”, “netsh int tcp reset” and “netsh winsock reset", which will perform a factory reset. Done, registry branches and system files If you see changes, you may need to restart your computer.


    Execute the commands “netsh int ip reset c:\resetlog.txt”, “netsh int tcp reset” and “netsh winsock reset” in the “Command Line”

    Through a third party program

    You can download the NetShell program from Microsoft, which does not require installation, from their official website. Once you launch it, follow the instructions that appear on the screen to reset all changed settings.


    Download the program to automatically reset the card settings

    Solving adapter related errors

    When setting up or using the adapter, the errors described below may occur, which will prevent you from using the Internet or local network. Most of them can be fixed without replacing the card.

    The card does not have valid IP settings

    WITH similar mistake may be encountered while setting IP parameters or scanning the network module using standard means Windows designed for automatic elimination errors.

    Manually obtaining settings

    If you have not changed the settings of the adapter, that is, it obtains an IP address automatically, then manually requesting an IP address may fix the problem:

    Reset settings

    Resetting settings to default values ​​is the most in a reliable way. How to do this in several ways is described in the section “Resetting the adapter settings”.

    Manual adapter configuration

    If the previous methods did not help, you should try setting the settings yourself:

    Error "This device cannot start"

    This error appears in the “Device Manager” not only with the adapter, but also with other connected devices, and has code 10. To fix it, you need to update the card drivers. How to do this is described in the “Updating and installing drivers” section.

    The adapter does not work, does not install, or does not appear

    If the adapter does not work, does not install or is not displayed, then the reasons may be the following:


    Changed map settings disappear

    If, after you close the window with the changed settings or restart the computer, all the changes you made disappear as if you never made them, then there are two ways to solve this problem: set the settings by running commands and change the incorrect values ​​in the registry.

    Making changes via the Command Line

    Launch “Command Prompt” with administrator rights and sequentially execute the following two commands: “route delete 10.0.0.0” and “route -p add 0.0.0.0 mask 0.0.0.0 X”, in the second command “X” is the IP of your router, which usually looks like "192.168.0.1", but in your case it may have a different meaning.

    Changing registry settings


    A network adapter is needed to connect to the Internet and other computers. If it does not work or is not displayed, check its connection to the computer with wires, and then the status of its drivers and settings. Don't forget to make sure that the network card is enabled in the BIOS.

    If you are reading these lines, then you have probably wondered one thing important issue: how to find and install drivers on Windows or video cards NVidia GeForce, ATI Radeon..? Logically, I should have written several articles to show how to update drivers for free for each of these devices, but this is not required at all, and below we will find out why...

    Each of us, computer users, has had or will someday have a problem with finding drivers for certain devices connected to the computer. For example, if you reinstalled the operating system and lost the disk with device drivers. Or if, for some reason, the drivers for the device are not installed or they, as they say, have crashed, that is, they have stopped working. As a rule, such difficulties arise with network devices, printers or video and sound cards. Logically, I would have to write several articles to show how to update drivers for free for each of these devices, but this is not required at all - in this article I will show universal method how to find and correctly install drivers on your computer or Windows laptop- first manually using VEN-DEV codes, and then automatically through the application.

    So, we can install drivers on a laptop or computer for free in two ways:

    1. Manually, having previously found the model number installed hardware.
    2. Automatically - using the DriverPack Solution driver set (Driver Pack Solution).

    Of course, it is more correct to install software manually, downloading them first from the manufacturer’s official website, because in this case you will receive guaranteed working drivers for your specific model, which will not glitch or interfere with the operation of the system.


    However, for beginners who understand little about this whole computer business, it is easier to use a “magic pill”, the so-called “driver pack”, with which you can update or install from scratch all the drivers missing in Windows in one go. It's all about the package Driverpack Solution. But you need to understand that the “firewood” that is there will be installed in automatic mode- and it is not known what exactly is installed on your computer and whether they will actually work with the components of your PC. Although, in fairness, it must be said that I myself often resort to using Driverpack Solution and have not yet experienced any serious problems with it. At the same time, using the package is the most real solution when updating the software of components of a computer that is not connected to the Internet.

    Installing drivers on a computer manually using Ven-Dev

    Let's start with how to install the necessary drivers manually by downloading them directly from the Internet. For this we need:

    Two services will help us in the search - driver.ru and devid.info.

    The first one is suitable if you know exactly the manufacturer and model unidentified device. For example, you need to install a driver for an HP 2000cxi printer (in my case). Select the “Printers” section from the catalog, then the manufacturer, model and your operating system. And download the driver file.


    The second site will come to the rescue if you do not know the model of the device, for example, the video card that is inside the computer. It would seem difficult, but in fact, finding them will not be difficult either, since each equipment has its own identifier code, by which its name can be determined. To do this, go to the “Start” menu, right-click on “Computer” and select the “Manage” section.

    We go to the “Device Manager” subsection, select the one whose ID we want to determine (usually it is referred to as “Unknown device”). I will show it on my video card, which is detected by the computer in order to check how correctly the service will detect it. So, right-click on it and select “Properties”

    In a new window, open the “Details” tab and in the drop-down list “Equipment ID”. Here we see several codes that repeat the same value - VEN And DEV, it is they who interest us.


    We copy this part of the code, for me it will look like VEN_10DE&DEV_0A34, and paste it into the search form on the site and click “Search”.

    In the search results, the name of the equipment and several different sets of drivers for the video card of varying degrees of freshness appear - for me it is an nVideo video card. But before you download them, pay attention to the small tabs - here you need to select your operating system. In the very first firewood for Windows 7 32x, if you have a 64-bit system, or Windows 8, XP or another, then open the appropriate tab. And after that, download the latest driver by update date.

    As you can see, the model was determined correctly, so everything is in order - you can safely use this service.

    How to properly install drivers for Windows without Internet access?

    But what if the computer that needs the update is not connected to the Internet? Then you won’t be able to download anything onto it? Yes and no. In such a case you should have removable media with full set Driverpack drivers Solution for famous existing devices, so that you can install them on any computer or laptop at any time.


    The algorithm for its operation is as follows:

    1. Detection of models of all computer components
    2. Defining Versions latest firmware
    3. Verifying them with new firmware using manufacturer databases
    4. Creating a system restore point
    5. Driver Update

    And all this is done for free - no, of course there is, paid option application, which is background automatically searches when connected to the Internet latest updates and installs them, and in Free versions this will have to be done manually. But the question is, do we need it? We'll check it once, install it and it's safe.

    How to update Ven/Dev video card driver?

    So, download and install this program, and we launch.

    We won’t look at the main window for a long time - we’ll immediately press the “Start Scan” button and scan the system.

    The number of drivers available for updating will be written in large red numbers. And below them full list. Among the huge number there are drivers for a video card that are so desired by most readers - NVidia Geforce or Ati Radeon(underline as appropriate). The same as for the network card, bluetooth adapter, sound card (I have two of them - internal Realtek and external Creative) and so on.

    After this, click on the “Download Update” link next to each item one by one. Let's do this for the very first one.
    After clicking on the link, the program will ask whether to create a system restore point. We agree by clicking “Yes”, in case something goes wrong, so that we can roll back to previous state.

    All we have to do is wait for it to finish and restart the computer. I recommend rebooting after each update so that all changes are successfully applied.

    How to remove Ven Dev driver?

    But in this article we will not limit ourselves to just installing and updating the driver. What if I have to remove drivers on Windows? For example, from the same video card or an unused printer? To do this, let's download another wonderful program - Driver Sweeper.

    It’s also easy to use—download, install, launch.

    To begin with, you can translate it into Russian in the “Language” section.
    In the main program window - the names of manufacturers and types of equipment for which drivers are installed on your computer. If among the missing there are those that are no longer needed, then put a tick in front of them.

    Then click “Clean” or “Cleaning” in the Russian version. A new window will display a list of data entered in the registry. We confirm the deletion and wait. After finishing, we will again be asked to restart Windows, which we will do for the changes to take effect.

    Here they are convenient programs, used to remove or update drivers on Windows. Lastly, look at my detailed lesson on working with these utilities and don’t forget to subscribe to blog updates - another article about installing drivers has already been written and planned, but only offline if the computer does not have access to the Internet. So wait for now!

    On this page we will deal with the driver for the network card of a desktop computer or laptop. In the title I also wrote an Ethernet controller - this is a network adapter. It’s just that in the device manager, as a rule, the network card is displayed as unknown device with the name "Ethernet controller". This is when the driver is not installed on it. I will try to explain in detail how to determine the status of a network card (does it work, no, do I need to install a driver), then I’ll show you how to determine which driver is needed for the Ethernet controller specifically in your case, and where to download it.

    I don’t often write articles specifically on solving problems with LAN adapters, for the reason that there are practically no problems with these adapters. They often burn, that's all. But as for drivers, Windows 10, Windows 8, and Windows 7 almost always automatically install drivers on the network card. What can't you say about wireless Wi-Fi adapter. But today is not about him.

    The Ethernet controller itself is almost always integrated into a laptop or desktop computer’s motherboard. Perhaps in your system unit There is already a discrete network card that is connected to PCI slot. And there may also be a USB adapter, something like this, but this is rare. For greater clarity, let's look at the picture:

    It doesn't matter which Ethernet controller you have installed. In any case, for it to work, a driver must be installed on it. You can check this in Device Manager.

    Checking the network card in Device Manager

    Let's go to the device manager and see what's what. If you don’t know how to enter the device manager, then press the keyboard shortcut Win+R, copy the command into the window devmgmt.msc, and click Ok. Or right-click on “My Computer” - “Properties”, and there “Device Manager”.

    Open the tab immediately "Network adapters". If everything is fine with the network card, then there should be an adapter in the name of which you will see the words “LAN”, “Ethernet adapter”, “PCI...”, “Family Controller”, etc. I have ASUS laptop, and the Realtek PCIe GBE Family Controller adapter.

    If you don’t see a network card there, then there must be an unknown device (with yellow exclamation point). Most likely, it will be called "Ethernet controller". This is our network card, which does not work due to the lack of a driver. Windows without a driver simply does not know what kind of device it is and how to “communicate” with it.

    We just need to install the driver on the network card. Or reinstall it if there is an adapter, but it works with errors or does not work at all.

    Which driver should I download for the network card (Ethernet controller)?

    We found out that we need to download and install the driver for the Ethernet controller. You probably immediately have a question about what driver is needed and where you can download it. Let's figure it out now.

    Most the right way, this is to look for a driver for your laptop model, motherboard, or the network card itself.

    I understand that your Internet most likely does not work. If you have the adapter itself, laptop, or motherboard(if you have a PC) a disk with drivers was included, then you can try installing the driver from the disk.

    If there is no disk, you will have to look for and download the driver from another computer, or even mobile device. Then transfer it to the right computer and install.

    If you have a laptop with a built-in network adapter

    Everything is very simple here. First we need to find out the laptop model. It is exactly indicated on the sticker on the bottom of the laptop. Next, we type the laptop model into Google and go to the official website. Or, go to the official website of the manufacturer of your laptop, and through a search on the site we find the page for the model of your laptop. There we already look for the “Drivers”, “Support”, etc. tab, and download LAN Driver. Required for your Windows installation.

    Depending on the manufacturer of your laptop, the process itself will differ. Therefore, I cannot give specific instructions. But the procedure will be the same. Since on the website of each manufacturer there is a page for a specific laptop model where you can download all the drivers.

    I described this process in more detail in the article. IN in this case everything is exactly the same, only in the end we download the driver not for Wi-Fi, but for the network card. Although, the driver for Wi-Fi adapter you will most likely have to download and install it as well.

    Searching for a LAN driver for a desktop computer

    If you have desktop computer, in which the network card is built into the motherboard, then you need to look for the driver on the motherboard manufacturer’s website for the model of your motherboard. You probably have a question about how to find out the model of your motherboard. There are many programs, such as AIDA64, or CPU-Z. But this can also be done through command line.

    Open a command line and run the following commands one by one:

    wmic baseboard get Manufacturer

    wmic baseboard get product

    Only the last one is possible. After completing it, you will see the motherboard model.

    Next, we search the Internet for the motherboard model, go to the developer’s website, in my case it’s MSI, and download the LAN driver. Just remember to select your operating system. There will definitely be such an opportunity.

    If you have a PCI or USB network card

    In this case, first check if there was a driver disk included with the card itself.

    If not, then you need to find out the model of the network adapter and download the driver from the official website. The model can usually be viewed on the device itself.

    Searching for an Ethernet controller driver by VEN and DEV

    This is a backup case. There is one good site that has helped me out more than once. With its help you can find a driver for almost any unknown device.

    First, go to the device manager, right-click on our Ethernet controller (or an unknown device that you think might be a network adapter), and select "Properties".

    In the new window, go to the "Details" tab. Select "Hardware ID" from the drop-down menu. Copy the last line (if it doesn’t work, you can try others).

    Go to the website http://devid.info. In the search bar, paste the copied line from the device manager. And click "Search".

    Download the first driver from the list. Please note that next to the driver the system for which it is suitable will be indicated. You need a driver for your operating system installed Windows systems. There you can choose from above the right system and system capacity. For example, Windows 10.

    And on another page:

    Download the driver file to your computer. Now we will install it.

    Installing a driver on a network card in Windows 10, 8, 7

    So, we already have the driver. As practice shows, to install you just need to open the downloaded archive, run the setup.exe file, and follow the installation instructions.

    If any error appears during the driver installation process, restart your computer and try the installation again. If the driver still does not want to be installed, then try downloading another one. But there shouldn't be any problems.

    We update the driver manually (if there is no setup.exe file)

    You can try another installation method. First, extract all files from the driver archive. You can go to your desktop.

    Next, go to the device manager and right-click on the network card. More precisely, to an unknown device (or Ethernet controller), which you think is the network adapter, and select "Update drivers".

    In the new window, select “Search for drivers on this computer.”

    The system itself must find and install the driver. If you specified the folder with the correct drivers.

    If something didn’t work out for you during the installation process, write in the comments. Describe the problem in detail and I will try to help you.