• Why iOS 11 won’t load. There were problems loading software for iPhone: reasons and methods to resolve them

    iOS 11 will be available on September 19. It will make your device even more convenient, functional and flexible in configuration. And we will help you prepare for its update.

    1. Check device compatibility

    Before iOS installation 11 check the list compatible devices below to make sure your device supports it.

      iPad Pro 12.9 inch 2nd generation

      iPad Pro 12.9 inch 1st generation

      iPad Pro 10.5 inches

      iPad Pro 9.7 inches

      iPad 5th generation (2017)

    iPod touch

      iPod touch 6th generation

    For devices not included in this list, most current version The software is iOS 10.3.3.

    2. Back up your information

    In case a failure occurs during the update to iOS 11, we recommend that you do backup copy device from which data can be recovered. To do this, you can use iCloud or a computer with installed program iTunes.

    How to create a backup via iCloud:

    Step 1. Connect your device to Wi-Fi.

    Step 2. Open “Settings”, go to the section account and go to the iCloud menu.


    Step 3. Go to “iCloud Backup” and select the “Create a Backup” option.

    Step 4. Wait for the backup to complete and make sure it is saved to the cloud by going to Settings > iCloud > Storage > Manage.

    How to create a backup via iTunes:

    Step 1. Connect your device to your computer using a USB cable and open iTunes.

    Step 2. Go to the device section when it appears in the application.


    Step 3. Select the “Back up now” option and wait for the backup process to complete.

    Please note that if you need to save data from the Health and Activity apps, select the option "Encrypt backup" copy of iPhone" and enter a password to protect this information. Remember it, otherwise you will not be able to restore data from this copy.

    3. Make sure you remember your device lock password


    To update to iOS 11, you will need to enter your device passcode. If you installed one, make sure you remember it. Please note that you will not be able to use Touch ID; you will need to enter the password manually.

    If you don't remember the passcode for your device, use these instructions.

    4. Make sure you remember your Apple ID and password


    Immediately after updating to iOS 11, you will need to enter the Apple ID to which your device is linked and the password for this Apple ID. If you do not remember them, you will not be able to use the device.

    To make sure you remember your Apple ID and password, go here and enter your Apple ID and password before updating. If you can't sign in to your Apple ID, click the "Forgot your Apple ID or password?" button to recover your data.

    5. Update to iOS 11

    Once you have completed all the steps above, go to Settings > General > Software Update > Download and Install. Then follow the onscreen instructions to update to iOS 11. Please note that this update will be available starting September 19th.

    Immediately after its release. The release build of iOS 11 turned out to be quite stable, fast and without large quantity errors, Apple developers were unable to eliminate all problems from the new version of their mobile operating system. The most common iOS 11 problems and ways to solve them are discussed in this article.

    What to do if the device is discharged, does not connect to the network, slows down, freezes

    Before you take any action, be sure to check that the problems with your iPhone, iPad, or iPod touch are under iOS control 11 are not related to a minor software error that occurred during the installation of the system over the air.

    To do this it is enough to do forced reboot device by simultaneously pressing and holding the "Power" and "Home" buttons (Volume Down button on iPhone 7/7 Plus) until the screen displays Apple logo. After turning on the device, check if the error remains.

    If you couldn’t fix the problem in this simple way, a “clean” one can help. It is done very simply.

    Step 1: Disable the " Find iPhone" in the menu " Settings» → « iCloud».

    Step 2: Upload the file iOS firmware 11 for your device:

    What to do if iPhone on iOS 11 does not connect to the network

    Almost every new version of iOS in the first time after its release, and even more so during the testing stage, is characterized by a problem associated with signal loss cellular network. iOS 11 is no exception in this regard. Fortunately, it can be solved in a very simple way.

    If your iPhone running iOS 11 loses connection from time to time, and this happens without any pattern, go to the “ Basic» → « Reset", select " Reset network settings» and confirm the reset. We warn you that this action will delete your saved Wi-Fi passwords. In addition, the cellular network settings will be deleted from the device, which will subsequently be updated and the problem will disappear. However, this will only happen if your telecom operator has already updated the network settings for iOS 11.

    What to do if your iPhone on iOS 11 is running low quickly

    Advice! More than 10 most effective ways increasing the operating time of an iPhone running iOS 11 are described in.

    There are two recommendations that may be useful in the case of a problem with fast iPhone discharge running iOS 11. First, check to see if the problem is fast discharge one of the applications installed on the device. The fact is that not everything is yet third party applications and games are optimized for iOS 11, and as a result they may have a detrimental effect on your battery.

    Go to menu " Settings» → « Battery» and check out the list of apps that drain your battery the most. In the event that any of the applications puts the most strain on the battery, provided that you do not use it very often, it is the one that is responsible for quickly draining your iPhone. You should temporarily remove it and wait until the developers adapt it to iOS 11.

    And secondly, make sure that your iPhone has the latest iOS 11 installed, and not the beta version. 19 September Apple has released the final version of iOS 11, which all users who participated in testing the update must upgrade to.

    Auto-brightness in iOS 11

    “Auto-brightness” in iOS 11 is not located in its usual place. Its developers go quite deep into the system settings. You can find the “Auto Brightness” option switch in iOS 11 in the “ Settings» → « Basic» → « Universal Access» → « Display adaptation" Note that the principle of operation of the function has not changed. “Auto-brightness”, as in previous versions of iOS, deals with automatic adjustment brightness of the display depending on the light level.

    Apple sent the Auto Brightness switch to such a distant place for a reason. The company wanted to protect users from turning off auto brightness, which is why time battery life iPhone and iPad may shrink.

    Wi-Fi turns on in iOS 11

    Many iPhone and iPad users complain that after Wi-Fi shutdown and Bluetooth via Control Center in iOS 11, they turn back on after a while. The point is that Apple Wi-Fi switches and Bluetooth in the updated Control Center. In iOS 11, when you click on the connection buttons in the Control Center, you disconnect from current networks, or devices if we are talking about Bluetooth.

    In other words, the switches do not turn off Wi-Fi and Bluetooth. When iPhone or iPad finds a familiar Wi-Fi network whose password was previously entered on the device, an unpassword-protected Wi-Fi network, or a previously paired Bluetooth device, it automatically connects to them.

    To completely disable Wi-Fi and Bluetooth in iOS 11, you need to go to “Settings” and in the sections of the same name, turn the function switches to inactive positions.

    What to do if Bluetooth does not work on iOS 11

    Three methods can help with non-working Bluetooth on iPhone, iPad and iPod touch running iOS 11.

    1. Go to menu " Settings» → Bluetooth, click on the icon " i" opposite the problematic device and on the page that opens, select " Forget this device" After that, search for Bluetooth devices and try to connect to the desired one again.

    2. If this doesn't help, try resetting your network settings. To do this, go to the menu " Settings» → « Basic» → « Reset" and select " Reset network settings" This process will only take a few seconds, after which the iPhone will forget all previously connected Bluetooth devices and you can successfully connect to the one you need.

    3. If all else fails, reset all settings of your mobile device. In the same menu " Settings» → « Basic» → « Reset» click « Reset all settings» and confirm the operation. After the reset is complete, check if Bluetooth is working. Please note that as a result of such a reset, your data will not be deleted; the main thing is not to click the “Erase content and settings” button, which is responsible for bringing the device to its factory settings.


    What to do if the wallpaper on the iOS 11 lock screen is distorted

    This problem cannot be classified as seriously spoiling life, but, nevertheless, seeing the following picture on the screen is not very pleasant.

    In order to fix the problem with distorted wallpaper on the lock screen, just do regular iPhone, iPad or iPod touch.

    What to do if your iPhone screen stops working

    One of the most unpleasant problems iOS 11 linked to suddenly crashing iPhone screen, iPad and iPod touch. Fortunately, the problem lies in the occurrence software error and it is solved in a traditional way for such problems. Force restart your mobile device by simultaneously holding down the Power and Home buttons (Volume Down button on iPhone 7/7 Plus) until the Apple logo appears on the screen. After this, the screen will work as it should again.

    Note that this problem does not occur on a mass scale.

    What to do if applications are not downloaded from the App Store

    Problem with the inability to download applications and games from App Store on devices running iOS 11 - one of the most common problems. However, it can be solved simply, in one of two ways.

    1. Do the same “hard” reboot iPhone, iPad or iPod touch by holding down the Power and Home buttons (Volume Down button on iPhone 7/7 Plus) for 15-20 seconds.

    2. Reset the network settings in the menu " Settings» → « Basic» → « Reset» → « Reset network settings».

    What to do if the Camera app won't turn on

    iOS 11 contains an extremely unpleasant bug due to which standard application The “camera” simply does not start. Unfortunately, there is no solution to the problem directly in the system. It only helps.

    The above are just some of the problems that arise with iOS 11. If you encounter any other error, describe it in the comments. We will definitely help you figure it out.

    An error when updating iOS 11 may result in the system not being installed or installed incorrectly, so that using the device will be uncomfortable. Errors when downloading an update over the air or installing via iTunes can be corrected yourself, without contacting a service center.

    Supported devices

    If you haven't received iOS updates 11 if you connect your device to the Internet via Wi-Fi, and an error occurred when trying to install an update in iTunes, make sure that the model supports the new version of the system.

    Please note: you can install iOS 11 on the iPhone 5S, but the iPhone 5 and 5C are not on the list. So it will not be possible to install the update on them in any case; you will have to be content with the capabilities of the previous version.

    Failed to check for update

    Errors may occur at different stages of the update. For example, at the very beginning, even before the update is downloaded, the following message appears:

    If your device supports iOS 11 but can't find the update, follow these steps:

    • Do a hard reboot. Clamp Home buttons and Power (Power and Volume down on iPhone 7 and higher) and hold until the screen turns off.
    • Check your internet connection. Try connecting to a different Wi-Fi network.
    • Delete the developer profile if you added it to test the beta version (Settings - General - Profiles - iOS Beta Software Profile - Delete).
    • Try updating via iTunes.

    Immediately after the update is released, failures may occur on the side Apple servers, which cannot cope with the influx of users. In this case, all you have to do is wait for your turn to download. If your device detects an update and starts downloading it, but the download is interrupted by an error, wait a little and try downloading the update again.

    Please note:

    • Quantity free space in memory.
    • Internet connection stability.

    If the update does not download over the air, install it via iTunes.

    Problems downloading the update to iTunes

    Updating via iTunes may also not be ideal. One of the common problems is error 9006, which appears when updating or restoring the firmware. A failure indicates an inability to establish a connection with Apple servers.

    Error 9006 when updating iOS 11 can be resolved in the following ways:

    • Check network connection. Make sure your connection is stable.
    • Complete iTunes work and run the program again.
    • Install latest version iTunes. Update the application through the Help menu or completely remove it from your computer along with all components and install the new version downloaded from the Apple website.
    • Restart your computer.
    • Try connecting the device to another USB port. Use the connectors that are on the rear panel system unit. Avoid adapters.
    • Disable antivirus software and firewall for a while.

    Typically, to resolve error 9006, it is enough to disable the firewall, which prohibits establishing a connection with Apple servers. The good thing about the iTunes option is that even if Apple's servers don't respond, you can download the firmware from a third-party trusted source (for example, the 4PDA site) and install it without any problems.

    1. Clamp Shift key and click "Restore".
    2. Specify the path to the firmware through Explorer.

    iTunes will install itself new system, and you will save time downloading the update.

    Difficulties with installation

    If you downloaded an update to your device over the air, but problems arise during the installation stage - a crash occurs, or installation in progress too slow - try the following methods:

    1. Hard reboot your device.
    2. Check the battery charge level. Connect the charger.
    3. Make sure your Wi-Fi connection is stable.

    If you cannot install the update on your phone or tablet, update via iTunes. As a last resort, you can transfer the device to DFU mode, and then perform a restore. With this approach, the likelihood of errors occurring is minimal.

    If after an update your iPhone stops working or the screen is frozen,

    Hi all! Every year Apple updates operating system for their mobile devices- This is good. And every year she fails to do this without making mistakes - this is bad. And although iOS 11 was released quite recently (and at the time of writing, it is still in the preliminary beta testing stage), every user can install it and “touch it” - what new thing has Apple prepared for us?

    True, both at the installation stage and during use, various problems may arise with the iOS 11 update on iPhone and iPad. Some of them are serious, some are simpler.... In general, we need to understand and correct all this disgrace. How? And I'll tell you now. Let's go quickly and decisively!

    Some useful information:

    • Be sure to back up all data - or .

    Devices that can install iOS 11

    Not all gadgets support the new operating system Apple, update available for:

    iPad iPod
    iPad Pro 12.9 inches The iPod touch 6th generation
    iPad Pro 9.7 inches
    iPhone 8 Plus iPad Air 2
    iPhone 7 Plus iPad Air
    iPad 4
    iPad mini 4
    iPhone 6S Plus iPad mini 3
    iPad mini 2
    iPhone 6 Plus

    If you don’t find a mention of your device in the table, then, unfortunately, iOS 11 is not available to you.

    Error: "Checking for iOS 11 updates failed"

    So, you haven’t installed the firmware yet (you just expressed a desire) - the problems are already at the very beginning. And they are that:

    An error occurred while checking for a software update.

    It turns out that the iPhone or iPad is not found new firmware(although it exists!). How to fix this?

    1. Check your internet connection. Use another Wi-Fi network to download.
    2. If this is a beta version, then check for the presence of the corresponding profile. If the final result is the absence of any profiles.
    3. Try updating via iTunes.

    You also need to remember that at the time of firmware release a huge number of people try to download the new version software. Apple's servers cannot withstand this and malfunctions are possible (). IN in this case, we can’t do anything - we can only wait.

    Error downloading update

    So, the iPhone or iPad “saw” iOS 11 and started downloading it. However, even here a surprise may await us in the form of an update download error.

    What are the reasons for this behavior?

    1. There is not enough memory on the device. If loading occurs “over the air”, then it is necessary to free up space under installation file software. Don't want to delete anything? Use iTunes.
    2. Unstable or weak Internet connection - interruptions during downloading.
    3. The notorious overload of Apple servers. We wait a while and try again.

    Don't want to wait for the glitches to pass? You can always “deceive” Apple and download the firmware from third-party resources (for example, w3bsit3-dns.com), and then “slip” it into iTunes. how to do it.

    iOS 11 won't install

    So, we have finally downloaded the new version of the software and everything is ready for installation. We begin to install and... two options are possible:


    What can be done?

    1. Hard reboot the device.
    2. Check the battery charge - it should be more than 50%.
    3. Again, pay attention to your Internet connection.

    Nothing helps? Is everything frozen and the bar does not move for a long time? and update via iTunes - this is the only way to “revive” the device.

    Update to iOS 11 via iTunes - recovery failed

    This error is especially relevant for those who constantly use beta versions of software. So, when trying to “roll back” to stable version firmware via iTunes, you may encounter the fact that the iPhone or iPad is “stuck on the cord” and the recovery will fail.

    What to do?

    1. Enter the device into DFU mode.
    2. Download previous version firmware (if you have the 2nd beta installed, download the 1st).
    3. Connect to iTunes, hold down Shift (Windows) or Alt (Mac) and click the Restore button.
    4. Select the downloaded firmware.

    After installation, connect to iTunes again and restore the device as usual.

    Perhaps on at the moment this is all. Since iOS 11 is now in the testing stage, consider “glitches and bugs” in iPhone work or the iPad doesn't make sense - there are too many of them. But if they remain after leaving final version- I will add to this article.

    P.S. Be sure to write in the comments about the errors that you encountered - we’ll try to figure it out and find a suitable solution!

    P.S.S. Secret way get rid of all malfunctions - put “likes” and click on the buttons social networks. Worth a try! :)

    When do you plan to update? iPhone iPad to iOS 11.1/11/10 via WiFi, but the iPhone does not see the update in the settings or displays a message. "Unable to check for updates." An error occurred while checking for a software update. Go through all the steps to fix it easily.

    I can't update the software on my iPad. Apple online support says to go to Settings/General/Software Update? I'm trying to update to ios 11. The problem is that the iPhone does not see the update, there is no software update to choose from. I've looked everywhere for it and can't find it. Please let me know what to do?

    IPhone doesn't see iOS update, there are usually a few small things that can cause things to go wrong. Your friend may have installed the latest version of iOS, but you don't see it as an option in Software Update, or you tried to update iOS, but it doesn’t want to install. Your iPhone may have been broken, or you may have lost data and found that your settings have changed after performing an update.

    In this article, we will look at the most common problems that people have when their iPhone does not see an iOS update.

    When Apple first launches a new version of iOS, it may take some time for the update to become available. Sometimes your friend may receive the update before you. Or maybe your iPhone is not capable of running the software, in which case you won't see the warning at all.

    To run iOS 11, you will need one of the following devices:

    iPhone XiPad Pro 12.9-inch (2017)iPad 4th generation
    iPhone 8 or iPhone 8 PlusiPad Pro 12.9-inch (2015)iPad mini 4
    iPhone 7 or iPhone 7 PlusiPad Pro 10.5-inchiPad mini 3
    iPhone 6s or iPhone 6s PlusiPad Pro 9.7-inchiPad mini 2
    iPhone 6 or iPhone 6 PlusiPad Air 2iPod Touch 6th generation
    iPhone SEiPad Air
    iPhone 5siPad 5th Generation

    Plus any new ones Apple devices from iOS.

    If you have an iPhone 5C and an iPhone 5 or anything older, you're out of luck! iOS 11 will not work on your iPhone.

    Additionally, another very common iOS 11/10 update error is when you go to Settings > General > Software Update and install the newest version on top of the old one. Also, the iPhone does not see the iOS update, it does not appear at all or displays the message “Unable to check” for updates. An error occurred while checking for a software update." Especially since iOS 11.1/11 was released, many users encountered this situation and asked why iOS 11.1/11 is not showing up in Settings?

    This problem can occur due to various factors. But don't worry. You can try the following tips to help your iPhone 8/X/7/6s/6/5s see the update.

    Make sure Apple servers are working properly

    Sometimes Apple servers have problems, and at this time you decide to update your iPhone or iPad to iOS 11.1 / 11. Your iPhone will not see the iOS update, or you will not be able to check the problem with the update. So, the first thing you need to do about this problem is to visit the web page.

    If the condition Apple systems is displayed in yellow, it means that there is something wrong with this server at the moment. And all you can do is wait or contact Apple support. If all servers are displayed green, this means they are all working fine. Then you need to move on to the next step below.

    Most often, the iPhone does not see the update due to a profile conflict.

    You may have a profile conflict on your Device. Because of this, your iPhone does not see the iOS update. In such a situation, if you delete the profile, the problem will not be solved; to receive further updates, follow these steps:

    Step 1: Reset all settings

    Go to Settings -> Basic -> Reset all settings .

    After this, you will be asked for a Master Password, enter it and wait until your iOS reboots.

    Step 2: Reinstall the profile

    Now you need to re-install the profile, no matter what public or developer you have.

    Go in Settings -> Basic -> Updates.

    Check new iOS version must be accessible. If all else fails, perform an iOS restore.

    Tip 1: Make sure your iPhone is connected to Wi-Fi

    Over-the-air updates require iPhone and iPad to be connected to Wi-Fi and battery capacity of 50% or more. (We sincerely recommend putting it on charge). If Wi-Fi is connected, you can also turn it off and turn it back on after a few minutes.

    If your iPhone still doesn’t see the iOS update in the settings or you can’t check for updates. Try to force restart your device: Press and hold the On/Off button.

    Continue holding the On/Off button, then press and hold the Home button > Hold them until the screen turns on and shows the Apple logo. Then go to Settings > General > Software Check, your iPhone should see the iOS update.

    Sometimes this happens due to the network. You can reset it on your device to do this: Go to Settings > General > Scroll down to Reset > Tap Reset Network Settings.

    If you downloaded the iOS 11.1/11 beta on your iPhone or iPad, it won't appear in settings due to this. You must first uninstall the beta version and then proceed to update. How to remove beta version? Settings > General > Scroll down to Profiles and Device Management > Click on the beta version and delete that profile.

    Tip 5: Update iOS 11.1/11/10 using iTunes or iCloud

    If all the above methods do not work, then the last option we can think of is to abandon the OTA and turn to iTunes for help. We have also prepared practical guide for assistance in updating iOS 11.1 / 11/10 in all ways: ?

    Let's summarize

    With these methods you can fix iPhone problem does not see the iOS 11.1 / 11 / 10 update in the settings. We really welcome any other method, if you have one or more please share it in the comments below. To help more people suffering from this in iOS 11.1/11 does not appear on iPhone or iPad.