• Samsung Pay in Sberbank. Frequently asked questions about Samsung Pay

    Samsung Pay is a mobile software in which you can pay for various services and goods. The application allows you to pay quickly and securely without using a plastic card.

    Samsung Pay is distributed on an official basis. Graphical interface software allows you to pay for purchases in safe mode using a mobile device running Android OS.

    The application settings and options have a convenient navigation panel that provides quick navigation through tabs and menus, as well as sections for special monetary transactions.

    Possibilities

    Nowadays payment method is very popular Android service Pay, which simplifies the payment process. Samsung Pay is designed for payments on devices from this manufacturer. Android Pay is a universal “payer” that allows you to pay for services via a smartphone supporting NFS technology.

    Samsung Pay, in addition to NFS, allows you to use terminals that do not support contactless payments, and also supports bank cards.

    Using this technology, you pay for various services in complete safety. All data about the bank card and its owner are securely encrypted during transactions.

    Samsung Pay reliably protects all transactions and creates new key. By installing this software, you will not have to use a plastic card and enter secret code access.

    The application is equipped with protection against network attacks and various viruses that get into Android OS. In this software, you work in a protected area, so all user data, logging into the shell using a PIN code or fingerprint, ensures that information is stored in case of loss of the smartphone, as well as from purchases with your money.

    Do not forget that this software does not work on rooted mobile devices. If your smartphone has ROOT, then you will not be able to use the software functions due to security standards.

    Features of work

    Samsung Pay works on the Korean company's smartphones. In this service you will pay for various services for only Galaxy phones Note 5, Galaxy S6 Edge, Galaxy Note 8, Galaxy S8, Galaxy J5 and other models.

    Key Features

    • each transaction payment is generated with a new digital key;
    • the software only works on mobile devices Samsung;
    • Login to the application via PIN code or fingerprint;
    • there is payment through terminals that do not support NFS;
    • in the graphical environment of the software there is a function quick addition kart.

    January 2019

    The use of payment systems is a function that almost all phone manufacturers are trying to launch in their product line. And the Korean company Samsung is no exception. Its program is maximally adapted to the Russian user and is gaining popularity very quickly. How to use Samsung Pay, what are the capabilities of the application, what gadgets and cards support it?

    What is Samsung Pay?


    Quite recently, a modern specialized payment system was introduced on the territory of the Russian Federation, the main functional purpose of which is contactless payment from Samsung. In less than a year, the number of users was more than 1 million people. The specificity of the program is that you no longer need to carry plastic cards from banks that support Pay. Just zoom in mobile phone to a terminal or other payment device, and the operation will be completed. In fact, the device is now a reliable financial assistant and custodian cash its owner. Let's figure out how to use the system and what devices this program is supported on.

    How does Samsung Pay work?

    Accepted by the service mobile payments The application falls under the contactless banking category. Most users are wondering: do you need the Internet to make such transactions? The program works according to the following principle. First, a person makes a copy of his personal bank card in the application of his device and saves it in his gadget. The service offers its users several options for confirming the completion of banking transactions to move funds from the buyer’s card.

    When you need to pay for any product or pay for a service, you just need to ensure contact between the phone and the device that reads the information from it. Samsung initially contains a magnetic wave emitter that transmits these flows at a distance. The terminal and payment card are adapted to operate on the same frequency, which is why the device sees information and reads it seamlessly at a contactless level. The transaction will take place according to the same algorithm as if the user’s plastic card was inserted into the terminal.

    The main problem limiting the operation of the application is the lack of magnetic cards in some phone models - the system only supports smartphones of this configuration.

    The advantage of Samsung Pay is the versatility of the service - it is supported by absolutely all terminals whose operation is regulated in the Russian Federation. Even if we are talking about outdated version device, the unique experience of Korean specialists is used - it will ensure uninterrupted magnetic transmission of information. Devices compatible with the service form an artificial imitation of magnetic wave oscillations and create a field that is completely identical to the signal supplied by the magnetic stripe present on a plastic card.

    But really, where the program is powerless is ATMs. They involve internal immersion of the card, and it is impossible to pay using the method discussed in the article.

    What cards does Samsung Pay support?


    In addition to the phones themselves, Russian banking organizations may also be a limitation to the operation of the system. Unfortunately, at the current time there are only a few participants in the program - mostly large companies with large authorized capital. Initially, the system only read payment cards MasterCard, but later support for Visa and MIR cards was added (support for MIR system cards for Samsung Pay is currently provided by Rosselkhozbank, Otkritie Bank, PJSC CB Center-Invest and Chelindbank).

    Representatives of the Samsung company recommend that Russian users of smartphones with this platform check information about the list of cards on the manufacturer’s official website. There are often cases when a person already has such a card, but he does not know about its capabilities.

    How to add a card to Samsung Pay?

    To register a card in Samsung Pay, you will need to follow the steps step by step, first contacting standard settings device:

    1. Make sure your phone has protection or install it. A scanner-check or a password, which will be a code, will do. You need to remember it so you can use it digital combination will have to be done on the basis of each operation.
    2. Download this application.
    3. Confirm the “attach card” option, then scan it with your phone camera. Enter the rest of the information manually.
    4. Pass the banking test via SMS message with a code attached.
    5. The card has been added, it is now possible to pay Samsung Pay through any payment terminal.

    Which banks work with Samsung Pay?

    In 2018 in official list Samsung Pay banks actively cooperating with the application included 49 organizations. Not all of them are purely banking structures - this list includes, for example, Yandex Money, Megafon, and the Euroset Kukuruza card.

    The most popular banks in the Russian Federation that support Samsung Pay (both Visa and MasterCard are supported):

    1. Sberbank
    2. Rosselkhozbank
    3. Tinkoff Bank
    4. Gazprombank
    5. Binbank
    6. Bank Home Credit
    7. RaiffeisenBank
    8. Promsvyazbank
    9. Bank Otkritie

    The above is an incomplete list - you can find all organizations supporting this payment service on the official Samsung website on the corresponding page.

    Which phones support Samsung Pay?

    What devices does Samsung Pay work on? Unfortunately, today not all owners of telephones trademark Samsung can download the program and make payments using this method. The option is available and works on the following Samsung devices:


    1. Samsung Galaxy S9
    2. Samsung Galaxy S9+
    3. Samsung Galaxy S8
    4. Samsung Galaxy S8+
    5. Samsung Galaxy S7 Edge
    6. Samsung Galaxy S7
    7. Samsung Galaxy S6 Edge+
    8. Samsung Galaxy S6
    9. Samsung Galaxy S6 Edge
    10. Samsung Galaxy Note 8
    11. Samsung Galaxy Note 5
    12. Samsung Galaxy A8
    13. Samsung Galaxy A8+
    14. Samsung Galaxy A7 2017
    15. Samsung Galaxy A5 2017
    16. Samsung Galaxy A3 2017
    17. Samsung Galaxy A7 2016
    18. Samsung Galaxy A5 2016
    19. Samsung Galaxy J7 2017
    20. Samsung Galaxy J5 2017
    21. Samsung Gear S3 Classic
    22. Samsung Gear Sport
    Pay attention! Before you try to connect Samsung Pay, check the specific version of the listed models - there may be devices among them that are not adapted for this application. The manufacturer, in turn, promises that in the very near future this list will expand and be replenished with new models.

    The service developers warn that the platform is only compatible with the original factory firmware. All phones classified in Russia as “gray”, even if their model is included in the list compatible versions, most likely, they will not be able to work correctly with Samsung Pay. The program is successfully downloaded to the device, but any attempt to complete a transaction will display a “connection error” message on the screen.

    Payment security

    Korean manufacturers, of course, took the reliability factor into account, protecting their users in several areas at once:

    1. During the transaction, all personal information about the client is stored in the device - the Samsung Pay payment system does not transfer it to the terminal. He only sees numbers. Tokenization is one of the most reliable security mechanisms.
    2. Any purchase made will be supported by a fingerprint or a special code. The first option completely eliminates the possibility of counterfeiting, so it is more preferable.
    3. The program works on phones that initially have a high-quality antivirus program installed that blocks all illegal operations. If an attempt is made to hack the system, all personal data and bank card numbers will be deleted automatically.

    Video on the topic

    Samsung Pay Sberbank is a payment service that will help users save time and money. All you need to do is activate this service, and you will no longer have to carry a bank card with you, or withdraw money from an ATM, losing money on fees. The application was originally developed for payment system MasterCard, but at the end of 2016 Visa support was received - using a smartphone you can now not only transfer funds and control your finances, but also make purchases.

    Page content

    How Samsung Pay works

    Samsung Pay Sberbank – universal solution, allowing you to pay without any restrictions on any terminals; contactless payment support is not required. This is one of the main advantages of this technology - the creators of the service took care not only using NFC, but also introduced MST, which is Samsung’s own development. The operating principle is based on the fact that the smartphone creates its own magnetic field identical to the magnetic stripe signal.

    Therefore, even if store employees have not heard about this opportunity, the buyer can use the application and payment will be made.

    Advantages of using Samsung Pay Sberbank

    This system is provided absolutely free of charge, and anyone with a smartphone that supports the technology will be able to use it. You don’t even need access to the Internet - payment is made offline.

    There are other advantages in favor of connecting this technology, including:

    • Simplicity - you just need to launch the application and bring the device to the payment terminal, after which the transaction will be successfully completed.
    • Security token safe way authorization, which does not require entering a card number or other personal data.
    • Versatility - wherever you can pay, you can use SamsungPay to pay for your purchases.
    • The owner of the smartphone controls the debiting of funds - an error when entering data can lead to an amount being withdrawn from the account that is many times the cost of the product or service. A similar situation is impossible when using the application, since the user immediately sees information about the balance of money in the account.

    Separately, it is worth noting the reliability of Samsung Pay (Samsung Pay) - it is used multi-level system security, thanks to which even if the smartphone is lost or stolen, strangers will not be able to access the device owner's accounts.

    The owner of the device only needs to complete a few simple actions, after which you can use the service to make a payment. Main stages:


    Conveniently, the service allows you to add up to 10 cards – both debit and credit. Thanks to this, you can pay at any payment terminals without carrying dozens of plastic rectangles with you - now Samsung Galaxy owners can do without a wallet.

    How to use Samsung Pay Sberbank to make payments

    You just need to connect to Samsung Pay Sberbank technology to significantly simplify the payment procedure. It includes three main stages - identical to payments using a bank payment card. Namely:

    • Launch the service - for this purpose, you can click on the application icon, or draw a line from the bottom to the top of the screen without lifting your hand
    • Select a bank card - the user will have access to a list of available accounts indicating available funds, which greatly simplifies the payment process
    • Go through authorization - you need to enter a code or place your finger so that the device can read the fingerprint
    • Apply your smartphone to the terminal - the money will be debited, and the receipt will confirm that the operation was completed.

    According to reviews from users who actively use this technology, the entire procedure, from launching the application to completing the payment, takes less than one minute. It’s no longer than finding a wallet, taking out a card from it and entering a PIN code, and it’s much more convenient and safer. All you need to do is connect the Samsung Pay service - further operations will be performed almost automatically.

    Payment using Samsung Pay Sberbank: important nuances

    Not all retail outlets have bothered to replace outdated terminals with new contactless models. But you don’t have to worry, the service will work - only you need to touch the smartphone not to the screen, but to the magnetic stripe reader. It is easy to find - it is located on the side, and it is to it that the seller applies a plastic card to make a payment. You only need to pay in this way if there is no NFC sign on the device, indicating the possibility of using contactless payment.


    Samsung Pay is a convenient and secure mobile payment service. Accepted for payment wherever you can make a purchase with a regular bank card using contactless technology or magnetic stripe. Samsung Pay uses three layers of security: tokenization, KNOX secure environment, and fingerprint or PIN authentication.

    How Samsung Pay works

    Samsung Pay works not only with terminals that support contactless payment. The secret is that in addition to NFC, Samsung uses its own MST technology, which makes it possible to pay for purchases using a smartphone at almost any terminal that accepts bank cards.

    How to use Samsung Pay

    Using the application is very simple. You will need a Samsung Account. Next, you should set the authentication method. After this, you can add bank cards. All further details will be told by a pleasant voice in the video.

    Which smartphones does Samsung Pay support?

    Since September 2016, Samsung Pay has been available in Russia to users of the following Samsung smartphone models:
    - Samsung Galaxy S7 edge/S7;
    - Samsung Galaxy S8/S8+;
    - Samsung Galaxy A5/A7;
    - Samsung Galaxy Note5;
    - Samsung Galaxy S6 edge+.

    Which banks does Samsung Pay support?

    Supported banks are Sberbank, Binbank, Rocketbank, Alfa-Bank, VTB 24, MTS-Bank, Raiffeisen Bank, Russian Standard Bank, Yandex, American Express, Bank of America, Chase, Citibank, PNC Bank, U.S. Bank, Wells Fargo Bank and others.

    Developer: Samsung Electronics Co., Ltd.
    Required: Android 5.0 and above

    What is Samsung Pay?

    Samsung Pay is a convenient, fast and secure payment service. It allows you to add up to 10 bank cards and pay for purchases using a smartphone in terminals with magnetic stripe and NFC, pay in online stores and applications, and also make money transfers using a token.

    What is the main advantage of Samsung Pay?

    Thanks to our own MST technologies(from English Magnetic Secure Transmission) Samsung Pay is accepted for payment wherever you can pay for a purchase with a regular bank card using contactless technology or magnetic stripe.

    Which devices support Samsung Pay?

    • Samsung Galaxy S9 | S9+
    • Samsung Galaxy S8 | S8+
    • Samsung Galaxy S7 edge | S7
    • Samsung Galaxy S6 Edge+
    • Samsung Galaxy S6 | S6 Edge (NFC only)
    • Samsung Galaxy Note9
    • Samsung Galaxy Note8
    • Samsung Galaxy Note5
    • Samsung Galaxy A9 (2018) | A7 (2018) (NFC only)
    • Samsung Galaxy A8 | A8+
    • Samsung Galaxy A6 | A6+ (NFC only)
    • Samsung Galaxy A7 (2017) | A5 (2017) | A3 (2017)
    • Samsung Galaxy A7 (2016) | A5 (2016)
    • Samsung Galaxy J6+ | J4+ (NFC only)
    • Samsung Galaxy J7 (2017) | J5 (2017)
    • Samsung Gear S3 classic | frontier *
    • Samsung Gear Sport (NFC only)*
    • Samsung Galaxy Watch (NFC only)*

    * Read more about Samsung support Pay on wearable devices

    to support Samsung service Pay devices Gear S3, Gear Sport and Galaxy Watch can be tethered to a smartphone Samsung is next models: Galaxy S9 | S9+, Galaxy S8 | S8+, Galaxy S7 edge | S7, Galaxy S6 Edge+, Galaxy S6 | S6 Edge, Galaxy S5 | S5 mini, Galaxy S4 | S4 Active | S4 mini, Galaxy Note9 | Note8 | Note5 | Note Edge | Note4 | Note3 Neo | Note3, Galaxy A9 (2018) | A7 (2018), Galaxy A8 | A8+, Galaxy A6 | A6+, A7 (2017) | A5 (2017) | A3 (2017), Galaxy A7 (2016) | A5 (2016) | A3 (2016), Galaxy A7 (2015) | A5 (2015), Galaxy J6+ | J4+, Galaxy J7 (2017) | J5 (2017) | J3 (2017) | Galaxy J5 Prime | J7 (2016) | Galaxy J5 (2016) | J3 (2016), Galaxy J5 (2015), Galaxy Alpha, Galaxy E5, Galaxy Grand 2, Galaxy Mega 6.3, or to a smartphone with operating Android system 6.0 and higher, compatible with the Galaxy Wearable (Samsung Gear) application version 2.2.17022862 and higher, with a screen resolution of more than 800x480 and at least 1.5 GB of RAM. Smartphone compatibility with Samsung Pay on Gear S3, Gear Sport and Galaxy Watch depends on technical characteristics a specific type of product and software, user installed. This list of conditions is not exhaustive.

    Will Samsung Pay work on previous models that have NFC? (S5, S4, S3, Note 4, etc.)

    I bought a smartphone in another country. Will Samsung Pay work in Russia or Belarus?

    Samsung Pay is available on original Samsung products intended for local distribution Russian Federation and the Republic of Belarus.

    What cards can be added to Samsung Pay in the Russian Federation?

    Bank Mastercard Visa World
    Bank Avangard
    Bank Agroros
    ATB
    AK BARS Bank
    Almazergienbank
    Alfa-Bank
    Payment card "Beeline" / RNKO "Payment Center" (LLC)
    BINBANK
    JSC "BCS Bank"
    Bank "RRB" (JSC)
    PJSC "Vozrozhdenie"
    CJSC Bank Vologzhanin
    Bank Vostochny
    VTB Bank (PJSC)
    Gazprombank
    Gazenergobank
    Bank "Devon-Credit"
    PJSC "Zapsibkombank"
    Bank ZENIT
    QIWI Bank (JSC)
    LLC KB "RING OF URAL"
    Credit Europe Bank
    JSC "Credit Ural Bank"
    JSCSB "KS BANK" (PJSC)
    Payment card "Kukuruza" / RNKO "Payment Center" (LLC)
    PJSC "Kurskprombank"
    MegaFon / "Bank Round"
    Moscow Industrial Bank
    ICD
    MTS-Bank
    Bank "Neiva"
    ORBANK
    Bank "Otkritie"
    Post Bank
    PJSC JSCB "Primorye"
    PJSC SKB Primorye "Primsotsbank"
    Promsvyazbank
    JSC Bank "PSKB"
    Raiffeisenbank
    Rocketbank
    RosDorBank
    RosEvroBank (PJSC Sovcombank)
    JSC Rosselkhozbank
    Russian Standard Bank
    Bank "St. Petersburg"
    Sberbank
    PJSC JSCB "Svyaz-Bank"
    SDM-Bank (PJSC)
    Citibank
    SKB-bank
    Bank "Snezhinsky" JSC
    PJSC "Sovcombank"
    Bank SOYUZ (JSC)
    Stavropolpromstroybank
    Surgutneftegazbank
    Tinkoff Bank
    Dot
    JSC "TROIKA-D BANK" (Alma Bank)
    JSC "URALPROMBANK"
    Bank URALSIB
    LLC KB "Uralfinance"
    Ural Bank for Reconstruction and Development
    JSC "Bank Finservice"
    Bank Home Credit
    PJSC CB "Center-invest"
    JSC JSCB "CentroCredit"
    Chelindbank
    Chelyabinvestbank
    CB "Energotransbank" (JSC)
    Yandex.Money

    What cards can be added to Samsung Pay in the Republic of Belarus?

    You can add cards from the following partners to Samsung Pay:

    When will there be support for this or that bank, this or that payment system?

    Detailed information about Banks and payment systems whose cards can be added to Samsung Pay is available on the page and in the “Which cards are supported” notification in the application in the “Notifications” menu.

    If your Bank is not on the list, contact the Bank's customer support service for information about supporting the Samsung Pay service.

    What fees does Samsung charge for transactions through Samsung Pay?

    Samsung does not charge any fees for using the service or making transactions.

    How to remove Samsung Pay?

    Samsung Pay can be completely removed only on S9|S9+, S8|S8+, Note 9, Note 8, A8|A8+, A6|A6+. On other devices, Samsung Pay cannot be deleted (you can turn off notifications from this application).

    Samsung Pay Security

    Why is Samsung Pay safe?

    Your card details are not stored on your device or Samsung servers. Instead of real number cards when paying using a special digital code, randomly generated - token.

    Each transaction must be confirmed by your fingerprint, iris or application PIN code - only you can make purchases.

    Embedded system Samsung security Knox ensures data protection regardless of operating system on the device and blocks access to according to Samsung Pay when malware is detected, Root is right or unofficial firmware.

    Does Samsung Pay have access to a bank account?

    No. Samsung Pay does not have access to bank account.

    Your card information is not stored in Samsung Pay either on your device or on Samsung servers. Only card token data is used to complete transactions.

    I forgot my Samsung PIN. How to restore?

    The app PIN cannot be recovered for security reasons. If you forgot your Samsung Pay PIN:

    1. Clear your Samsung Pay app data. All payment data will be deleted from the smartphone.
    2. Sign up for Samsung Pay again.
    3. Re-add your payment cards (to do this you will need to re-verify the card using the code from the SMS from the Bank).

    What can you do if your smartphone is stolen or lost?

    If your device is lost or stolen, your payment information will be protected: for every transaction with using Samsung Pay requires user verification via fingerprint, iris or app PIN. You can also block or delete all data from the device (including Samsung Pay data) through the service.

    *The device must first have the " Remote control» (Settings - Lock screen and security - Find phone).

    Will the information from Samsung Pay (card details, etc.) remain if the device is reset?

    No. If you reset the settings, all data from Samsung Pay will be deleted.

    The smartphone has non-original firmware installed or root rights have been obtained. Will Samsung Pay work?

    No. Samsung Pay is a payment service that should reliably protect payment data. Built-in security system Samsung Knox provides data protection regardless of the operating system on the device, and blocks access to Samsung Pay data if malware, root rights or unofficial firmware is detected.

    Launching Samsung Pay for the first time and adding a card

    How to start using Samsung Pay on your smartphone?

    1. Update your smartphone firmware to the latest version.
    2. Find the Samsung Pay application in the menu and launch it.
    3. If the application is not on your smartphone, find it in Galaxy Apps and install it.

      If there is no such application in Galaxy Apps:

      a) perhaps your smartphone is not intended for the Russian or Belarusian market;

      Samsung support.

      c) the smartphone does not support Samsung Pay.

      You can find a list of devices compatible with the service on the website in the “Which devices work with Samsung Pay” section.

    4. Log in to Samsung Pay with your account Samsung recording Account and accept the Terms of Service. Then click "Launch".
    5. Set up a verification method that is convenient for you (by fingerprint, iris or application PIN code) to confirm payments.

    How to add a card to Samsung Pay on a smartphone?

    1. On the Payment screen, click the Add Card button.
    2. Scan the card using your smartphone camera (or enter its details manually). Accept the Bank's Terms of Service.
    3. Click on the SMS button to verify the Bank card holder. A one-time code will be sent via SMS to the phone number linked to your card at the Bank. Enter the code and click "Submit".
    4. Enter your signature using your finger or stylus. Map added! You can add up to 10 payment cards to one device.

    A signature may be required if the store cashier wants to compare the signature on the card and on the receipt.

    How to start using Samsung Pay on Samsung wearables

    1. Connect your device to a compatible smartphone in mobile application Galaxy Wearable.
    2. On Galaxy Wearable, tap Open Samsung Pay, sign in to Samsung Account, and tap Add Card.
    3. If you don't have the Galaxy Wearable app on your smartphone, find it in Galaxy Apps and install it.

      If the Payment section does not appear in Galaxy Wearable:

      a) perhaps your device is not intended for the Russian or Belarusian market;

      For detailed information on supporting Samsung Pay on your device, please contact Samsung support.

      b) the smartphone has non-original firmware;

      You can find out more about Samsung Pay support on Samsung wearable devices on the website in the “Which devices work with Samsung Pay” section.

    4. Set up a PIN screen lock on your device.
    5. Open Samsung Pay on your device by holding the Back key. Click "Add Card".
    6. On your smartphone in Galaxy Wearable, scan your bank card (or enter its details manually), accept the Bank's Terms of Service and complete the verification using the code from the SMS from the Bank
    7. Map added! You can add up to 10 payment cards to your wearable device.

    Which card is installed by default in Samsung Pay?

    Samsung Pay does not have a default card. Swipe up from the bottom of the screen to select a card - the card you last used or viewed will appear.

    What to do if the card has been reissued?

    Remove old map and add the reissued card.

    The card is not added. What to do?

    Make sure you are adding a card from a supported bank and payment system.

    Detailed information about Banks and payment systems whose cards can be added to Samsung Pay is available on the page and in the “Which cards are supported” notification in the application in the “Notifications” menu.

    If the card is supported, contact the Bank and find out if this card has restrictions on use in the Samsung Pay service. If there are no restrictions, but the error persists, contact Samsung support.

    Is it possible to add a card to Samsung Pay from the Bank's mobile application?

    Yes. In this case, you will not need to enter full card details into Samsung app Pay to add it. In the Bank application, in the card menu, click the “Add to Samsung Pay” button and accept the Bank’s Terms of Service. Map added!

    On at the moment The following banks support this function:

    How to pay with Samsung Pay

    How to pay with a Samsung Galaxy smartphone?

    1. Swipe up from the bottom of the screen to select a card in Samsung Pay
    2. Log in using your fingerprint, iris or app PIN code
    3. Bring your smartphone to the terminal to pay

    How to pay using Samsung wearables?

    1. To open Samsung Pay, press and hold the Back key
    2. Select a card by rotating the bezel
    3. Click "Pay" and bring it to the terminal

    Payment at any terminal using Samsung technology MST can be done Samsung device Gear S3.

    How to pay using Samsung Pay in online stores and applications?

    When placing an order in the online store* or in the store’s mobile application**, click “Pay with Samsung Pay”, enter your Samsung Account and confirm the purchase on your smartphone (using your fingerprint, iris or Samsung Pay PIN).

    *The online store web page can be opened on any device (smartphone or computer) in any browser. Online purchase confirmation is only available on smartphones that are compatible with Samsung Pay.

    **Only on a smartphone with activated Samsung Pay.

    The list of online stores and applications that support payments using Samsung Pay will expand in the near future.

    Do you need an internet connection to use Samsung Pay?

    An Internet connection is required only for adding a card to the application, making online purchases and money transfers. To pay at payment terminals at retail outlets, you do not need Internet on your device.

    How to view your purchase history in Samsung Pay?

    Samsung Pay displays your 10 most recent purchases. To view it, select a card from the list and open it.

    Displaying information about completed purchases in history Samsung transactions Pay depends on the data received in the notification from merchants and the payment system (provided the device is connected to the Internet).

    Can I use Samsung Pay abroad?

    Cardholders of Samsung Pay partner banks in Russia and Belarus can make purchases in any country in the world where bank cards of Mastercard and Visa payment systems are accepted for payment.

    The possibility of international purchases depends on the Issuing Bank. Before traveling abroad, check with your Bank to see if payment by card via Samsung Pay is possible abroad.

    How can I return a purchase if I used Samsung Pay?

    Returns of purchases occur in the same way as with regular purchases - in accordance with the laws of the Russian Federation or the Republic of Belarus and the rules of the store. To return a purchase, you must contact the store.

    To return a purchase made with a card token using Samsung Pay, you must use the same card token.

    If a return requires a written application with a number bank card, then enter the number of the bank card that is linked to Samsung Pay.

    Money transfers to Samsung Pay

    How to make a money transfer from card to card using Samsung Pay?

    1. Swipe up from the bottom of the screen to open Samsung Pay
    2. Select a card and click the “Money transfers” button
    3. Specify the recipient by phone number from your contact list or manually (or enter full number recipient's cards)
    4. Enter the transfer amount and message for the recipient
    5. Accept the Terms of Service of the Money Transfer Operator and confirm the transfer using your fingerprint, iris or app PIN code

    When using the service for the first time, you must accept the Terms of Use of the Samsung Pay Money Transfer service, then confirm your phone number (using a one-time code via SMS).

    The recipient does not need to be a Samsung Pay user.

    The Samsung Pay money transfer service is available only on smartphones compatible with Samsung Pay. Transfers are made between Mastercard / Visa cards of Russian banks in rubles. To send a transfer, the smartphone must be connected to the Internet.

    What does the Recipient need to do to accept a money transfer using Samsung Pay?

    Receiving a money transfer sent using Samsung Pay to the card number (Mastercard or Visa) of the Recipient occurs automatically. To receive a transfer, your smartphone must be connected to the Internet.

      If the recipient is a registered user of Cash Samsung translations Pay, he will receive a push notification about the transfer, opening which the recipient will select a card token added to Samsung Pay to receive the transfer.

      To receive transfers to this card automatically, you need to check “Use this map to receive default transfers." You can change the default receiving card in the “Money transfers” - “Settings” menu.

      If the Recipient does not have any payment cards added to Samsung Pay, when receiving the transfer, the application will offer to add the first card to Samsung Pay.

      If the recipient is not a Samsung Pay user, he will receive an SMS message from the Money Transfer Operator with a link, following which he will need to confirm his phone number and indicate the card number to receive.

      To receive transfers to this card automatically, on the transfer receipt confirmation web page, check the box “Remember the card, I agree to saving the data for subsequent transfers.”

      To change the card for receiving the transfer, click “Change card” on the transfer receipt confirmation page and enter the number of another card.

    How can I view the history and status of money transfers?

    To see the history of current and completed transfers, go to the “Money transfers” - “History” menu.

    The transfer is displayed with the status “Incomplete” until it is accepted by the Recipient. After the Recipient confirms its acceptance, the transfer is displayed with the status “Sent” (or “Received” in Samsung Pay on the Recipient’s device). The waiting period for Recipient confirmation is up to 5 days.

    Confirmation of the completed transfer will also be displayed in the Bank card account statement, in the Bank's SMS notification about transactions (if such a service is activated at the Bank for this card).

    Can I cancel a money transfer sent to Samsung Pay?

    Recipient confirmation is required to complete the transfer. In this case, the amount on the Sender’s card will be blocked until the Recipient confirms receipt of the transfer. The waiting period for Recipient confirmation is up to 5 days.

    If the transfer is canceled by the Sender, or after the confirmation period has expired, the transfer will be canceled and the transfer amount will be returned to the Sender's card. You can check with the Bank that issued your card for information about the deadline for returning a canceled transfer.

    After the Recipient confirms receipt of the transfer, the Sender will display this transfer in the “History” - “Completed” menu with the status “Sent”. It is not possible to cancel a completed transfer.

    Additional features

    How to add club cards to Samsung Pay?

    You can add barcoded club cards to Samsung Pay. Select on Home page“Club cards” and click “Add”. Then, select the club card you need from the list of cards, scan the card’s barcode or enter its data manually.

    To use the added club card at the checkout, add it to the “Payment” section (in “Menu” - “Settings” - “ Quick access"), or select it from the "Club Cards" list. When you click on the “Tap to Use” field, the barcode and card number will be displayed on the screen. Present the barcode (or card number) on your smartphone screen to be scanned at the checkout.

    Is it possible to select a financial product (loan, credit card or deposit) in Samsung Pay and submit an application for its processing?

    Yes, for this the main thing Samsung menu Pay, click “Advanced” and select the category of services you are interested in ( credit card, loan, deposit).

    You can select the product that best matches your search criteria, or select other products from the list below (which can be sorted by bank). You can also compare products with each other.

    After clicking the “Submit an application” button, you will be redirected to the web page of the organization (bank) providing this financial product to fill out an application for it. Get detailed information about the product, you can contact the organization using the contact information specified in the product details.

    The Financial Services feature is available in Samsung Pay app version 3.6.22 and higher.

    Information about active offers of organizations is provided and the transfer of applications to credit organizations is provided by LLC IA Banki.Ru.

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