The market is frozen. Why doesn't the play market work? Play Market errors

This problem occurs quite often and if it bypasses you, then you are very lucky. I have repeatedly encountered various errors and completely inoperative Google Play Market on Android, so I'm sharing personal experience how can you return the most to working condition? popular service from the Good Corporation.

So, failures in Google work There are various Play Stores: technical problems on the service side, constant errors, application crashes and complete inoperability. In this instruction I will give several useful tips how to fix it all.

1. Reboot Android

The first step is to restart your device. This usually solves most problems with Google Play. If it doesn't help, move on.

2. Reset Google Play Market settings

To do this:

1. Go to settings.

2. Open Applications or Application Manager.

3. Find Google Play Store in the list and click on it.

4. In the application settings window, select “Erase data” and “Clear cache”.

I think this should still help more users, but if not, move on.

3. Uninstall Google Play Market updates

We proceed in the same way as in step 2, but now instead of “Erase data” and “Clear cache”, click “Delete updates”.

This will return Play Market V initial state at the time of installation.

4. Reset Google Play Services app settings

Go to settings again, open “Applications” and find “Google Play Services” in the list. Open it and clear cache and data as well.

5. Clear Google Services Framework cache and data

Go to Settings → Applications → All tab. Select " Google Services Framework". Click "Erase data" and "Clear cache".

6. Google Accounts app is disabled

Go to Settings → Applications → All tab. Select " Google Accounts" If this application will be disabled, enable it.

7. Enable "Download Manager"

In the applications section, swipe left to go to the “All” tab and open “Download Manager”. If you have it disabled, click "Enable".

If it is already activated, and the previous tips did not help and Google Play does not work, proceed further.

8. Delete your Google account and restore it

You can find out more about this in the instructions: . There, in step 6, select “Delete account.”

9. Applications blocking the Google Play Market

Some programs may block work Play Marketa. For example, the well-known Freedom application, which allows you to make in-game purchases for free, can interfere normal operation Google app store.

10. Set up the “hosts” file

If you have the application installed, then this item is just for you.

This method requires root rights. You can get them using the following instructions:

First, disable the Freedom application (in the program menu, select “Stop”), and only then delete it.

After that, install the application or . Then find along the way /system/etс/“hosts” file, open it with a text editor and leave only this line (if not, write it):

127.0.0.1 localhost

Save your changes. After this, restart your Android gadget.

11. Hard Reset Android

This is the most radical method that will delete all data from the internal drive. The data on the memory card will remain intact. Complete instructions on our website: (follow the link, you need the second method from the article).

This advice will definitely help, so don’t be afraid - it can also be used. The main thing is to create a backup copy of the system before this. Read how to do this in paragraph 6 of these instructions.

After this, at the first start, you will be able to restore all data from the previously created backup (backup).

12. Check your Internet connection

Check your network connection. If no website opens in the browser, reboot the router and correctly.

13. Set the correct time (error “No connection”)

If the error “No connection” occurs, although the Internet is working, then this point in our instructions should help you.

Exhibit right time and enter the correct time zone. It's best to keep these settings in sync with your network. To do this, go to “Settings” → “Date and Time” and check the box next to “Network Date and Time” and “Network Time Zone”.

14. Google IP Blocking

UPD 04/23/2018 After Telegram was banned in Russia, Roskomnadzor blocked more than 18 million IP Google addresses, due to which many users had problems connecting to the company’s services, including the Play Market.

To restore access to the app store on Android, use . Since Google Play does not open, you will have to download a VPN client (for example,

All apps, music and games are mostly downloaded from official service Google Play, which is constantly updated with new products from various developers from around the world. It turns out that the only source for downloading updates and applications is Google Play.

What should those users do if they can’t access the Play Market and write “no connection or connection error”? You can, for example, download files via your computer and then install them on your smartphone, or try to solve this problem!

In this article we will look at the main reasons why this error appears and how to eliminate them.

1. Check that the entered date and time are correct

One of the common reasons incorrect operation or a complete failure of Google Play - this is an incorrectly set time and date in the smartphone. Go to settings and set it to manual mode or synchronize via the Internet. Don't forget to specify your time zone in the settings.

2. Internet connection

Oddly enough, another common reason may be the banal lack of Internet on your smartphone. There could be several reasons:

• You are in an area where there is no Internet access.
• Your SIM card is not connected to the corresponding tariff or there are no cash to connect to the network.
• The phone is not activated " Mobile networks"or the points are configured incorrectly APN access to access the Internet.
• The router or modem, if it is in your home, does not work correctly.

If everything is fine with your router, the Internet is turned on on your smartphone, you are connected to wireless point access or are within the network coverage area, then move on to the next point!

3. Reboot the device

Sometimes the reason can be eliminated only by rebooting the smartphone. Just restart it and check if the Play Market is working. This often happens when it's busy. RAM phone, large quantity simultaneously open applications and running services, incorrect launch Marketa.

Another reason why it doesn’t go to the Play Market is updates! As a rule, updates for all programs and games are automatically downloaded on Android if this is set in the system parameters. You only need to uninstall the latest updates.

1. Go to your phone's Settings and select the Applications tab.
2. Next, in the general list, find Google Play and click on this tab.
3. The screen will display full information about the program. At the top of the screen, find the “Uninstall updates” option and click it.

If uninstalling updates doesn't help, you can try resetting all settings for specific application, namely, for the Play Market.

1. You, as in section 4 of this article, will need to go to “Settings” and click on the “Applications” tab.
2. Find in the general list required application and click on it.
3. Now click on the “Erase data” option. Once the operation is completed, click on “Clear cache”.

As practice shows, in most cases this method helps many users solve problems connecting to Google services.

6. Reset Google Play Services application settings

There is another service that is responsible for the correct operation of the Play Market.

1. Go to “Settings”, select “Applications” as usual and find “Google Play Services” in the general list and click on it.
2. Here, click the “Clear cache”, “Delete data” tabs and check the service’s functionality.

7. Activation of the Google Accounts service

Sometimes, for unknown reasons, the Google Accounts service is disabled on your smartphone, which causes various problems to arise when synchronizing data, connecting to mail, and Market. To fix this problem, go to your phone's settings and go to the Applications tab. Next, in the general list, find “Google Accounts”, click on it. Make sure it's turned on!

8. Activation of the “Download Manager”

As with Google Accounts, you will need to activate the download manager on the Android operating system. Go to the list of applications, select the required service and activate it.

9. Reset Android settings

None of the above methods help? In that case you need to do full reset settings of your smartphone! Please note that when you roll back to factory settings, all data will be deleted, both individual files and contact entries, messages and other information

Working with the hosts file

Another way that will help you solve the problem with Google Play is to check hosts file . Just like in the operating room Windows system, is present in the Android system separate file, which contains the settings network connections and restrictions. Use any file manager and go to the /system/etc/ directory. There, find the hosts file and open it. Remove all entries except localhost and standard IP address.

Additional solutions to the problem

View general list applications and games that are installed on your smartphone, be sure to check what rights are available to each of them. Some programs may have rights to block access to Google Play, for example, so that the system cannot check for a license if the application was downloaded and installed with a cache from third-party resources.

As you can see, if your phone does not access the Play Market and the screen says “no connection” or “connection error,” there could be dozens of reasons for this! Always try to create backups operating system and files stored on the phone and on the SD card, so that you can do it at any time full rollback to factory settings without losing important information!

If after reading the material you are still unable to solve the problem using any of the methods described, leave your question in the comments and we will try to help you with this issue!

When the "Play Market" does not start (now it is already called "Google Play") - this is enough unpleasant problem. Thousands of users of devices with the Android operating system deal with it every day. Why won't Play Market launch? All kinds of failures and errors, as a result of which the store stops working, can be caused by several reasons. If you study them carefully, you can very quickly deal with the problem and make it so that it no longer bothers you.

Main reasons

Firstly, due to the fact that at a certain point in time the service does not actually work. This happens extremely rarely. But if such a situation does arise, then you need to wait until the developers fix the problem and launch the store again.

The Play Market does not launch on Android due to the fact that the date and time settings on the smartphone or tablet may have gone wrong. Usually this reason results in an error indicating a missing connection.

"Play Market" does not start due to possible problems with the network. You need to make sure that the connection is established without errors and the Internet is working normally. In case of use mobile internet You need to ask your operator for the correct settings.

Errors due to system interventions

People who want to cheat the system and get paid features in games and applications completely free of charge often install the Freedom program on their device, which they use to carry out hacking. Because of this program, they often have the question “Why doesn’t the Play Market launch on Android?” The answer is simple: Freedom blocks access to all services from Google.

Changes may occur in This may happen due to the installation and use of certain applications that cause changes to system files. If this happens, the user must edit the file a little to return it to its original form.

How to restart the service

Methods to solve the problem that the Play Market does not start depend on the reasons. If the reason is known, then it is not difficult to decide on the necessary method. If not, then you will need to try each method.

1. The device must be rebooted. Half the time, this simple step helps. Moreover, it also helps if other problems arise with the operating system or applications.
2. You need to make sure that Google accounts are enabled. In the settings there is a section “Applications”, which has a tab with all programs. There should be disabled ones at the very bottom. If you find the Google Accounts application among them, then you need to enable it - and the service should work.
3. When the Play Market does not start on Android, you need to reset its settings and the settings of Google Play services. In order to do this, you need to go to settings and find the section with applications. You need to find the necessary ones in the list and clear the cache and erase the data for each of them. You also need to remove updates from the Play Store itself.
4. If the Play Market does not start, then you need to reinstall it. To do this, first of all the current one is deleted. installed version store, and then downloads the most current one. After installation, the device must be rebooted.
5. The time must be set correctly in the system. In some cases, it happens that the time and date get confused. And if this happens, then when they try to open the service, users are given a message about the lack of connection. To solve this problem, you need to set the correct time zone and current date and time in the settings.
6. The Play Market does not start due to the unavailability of the Internet connection. You need to make sure that the Internet is turned on and functioning on the device. To do this, just open your browser and try to go to any site.

Setting up a modified system file

You need to configure the hosts file correctly. Many users download programs that change this file completely unnoticed. As mentioned above, such programs include Freedom, which makes it possible to make purchases in games without spending a penny. If such an application is used, then first you need to stop it. This is done in the settings. After stopping it is completely removed. In order to make changes to system files, you must have superuser rights. A correctly edited hosts file should not contain unnecessary lines. All garbage that is in the file must be removed. To do this, you need to install an application that is a file manager. Using it, you need to go to the root directory of the system and find the etc folder. This is where it is located required file. You can open it as text, and then delete everything in it that is not needed. After saving, it is better to make sure again that there is only one line left, which says “127.0.0.1 localhost”. When everything is done according to the instructions, you can try to launch the Play Market.

Reset settings

Play Store still won't launch? What to do now? There is a method that is recommended to be used only as a last resort, when others have not been able to help solve the problem. This is a device reset to factory settings. If you follow this procedure, then all the information located on internal storage, will be completely deleted. It is better to make a backup copy first so that after the reset you can restore all the data. In order to reset the settings, you need to find the corresponding item in the device settings. After completing the operation, everything should work.

Bottom line

The Play Store application store is a very powerful service containing content for the Android mobile operating system. If it stops working on the user's device, then one of the problems described above has probably occurred. After all, the performance of the service itself is constantly monitored by hundreds of experienced programmers, who, at the slightest problem, will throw all their efforts into solving it.

Why might the Android system crash when logging into the Play Market (aka store Google apps Play)? Why can't I log into my account? And how to solve the connection problem and the error popping up? Let's take a detailed look at all these burning problems for any owner of smartphones running this OS and determine current methods fixes that need to be applied if the Play Market does not work on Android.

There are different ways fix this problem, as it can occur for various reasons. Therefore, there is no single “recipe”. You will have to try some of them, and after the actions taken, check the service every time.

You've probably noticed that some programs and services work reluctantly, and sometimes it's simply impossible to open something? Try rebooting, it is likely that this method will help resolve the login problem or annoying server error related to the Internet connection. In addition to this error, a reboot can restore the functionality of other applications.

Through resetting Google Play Market settings

Frequent use of the service on a phone or tablet leaves a lot of traces and unnecessary logs in the system. All this can lead to the application freezing, or even making it simply impossible to enter it - a connection error appears on the screen.

To reset, do the following:

After these manipulations, restart, try to open the program - if the error pops up again, then move on to the next method.

Trying to remove the downloaded Play Store update

This can be done from the main menu in the “Applications” or “Program Manager” section - find the “delete” item installed updates", it should return to original condition, and earn money as before.

Resetting Google Services settings

One of the most common reasons why the Play Market does not work and displays an error with the name “no connection” is a malfunction in the Google Services application itself. To return it to its original state, do the following:

By activating the Download Manager service

Often, disabling this service leads to the unfortunate consequences of the Play Market not working; you simply cannot access the application. To activate you need to do this:

1. Open menu system settings.
2. Enter Application Manager.
3. In it, find the “Downloads” item.
4. In it you can see suggestions: sort or reset settings, we need to click on the last item.
5. During this action, all inactive software will be disabled, all installed updates will be removed, and work will be limited. background services and some application actions will be disabled.
6. At this point we need to enable the display of all notifications, and after these manipulations the dispatcher icon will appear on the start screen.
7. Click on the icon and start the dispatcher.
8. Check if you can access the Play Store and see if an error message appears. If this method does not help, move on to the next one.

By deleting the Google account on the device

Pay attention! During this action you may lose necessary information, and to prevent this from happening, first back up or sync all data with Google Account.

To delete, go to the system settings menu, select the accounts item, and enable deletion via context menu. Reboot your device, and when you log in again, enter your account information again. This often helps get the store back up and running.

Removing incompatible software

Violation proper operation Play Market is often associated with it being blocked by a third party software, which the user installed himself from other resources. Many people try to bypass payment for installing games and download Freedom software, which blocks the operation of the market. Remove it either via file manager, or through the dispatcher, from the main menu of the device. Everything should work.

Correcting and customizing the system hosts file

If you determine that Freedom is the cause of the failures, then you need to correctly configure the hosts file; for these actions you will need root rights.

As a rule, a hosts file with incorrect content that Freedom writes looks like this:

A should contain the following information:

To remove all garbage from the hosts file, you need to do the following steps:

Nothing worked out again? Then we move on to another action.

Check the Internet connection

Try opening any browser page; if there is no connection, this will not work. Remove wireless connection, reboot the router and device. When logging in, please enter your details again.

Date and time settings are lost

As practice has shown, if you can’t access the Play Market and it says no connection, check the relevance set date and time on the phone. The inability to connect is often associated with an incorrectly set date and time zone. It happens that these parameters simply go wrong for various reasons.

It is necessary to change the values ​​in the settings section to the correct ones. Also check the box next to the “Check with the Internet” option, or the item may be called “Network date and time”.

Factory reset

This is the only way to eliminate all problems with the performance of the Play Market, if any errors occur with it or it simply does not work. It is recommended to use this method only as a last resort if others do not help. The fact is that as a result of the actions described below, all user information will be deleted from the memory of the phone or tablet. That is, the device will be like new, but functional.

From the main menu, enter the “Backup and reset” section, agree to all the conditions, and restore your device to its factory state. You will have to re-enter your Google services credentials and log back into the application store.

Conclusion

We have presented for your review the main ways to resolve the login and connection error of the Play Market application. Review them so you know exactly how you can fix your device to get it back up and running.

Many users are faced with the problem that Google Play Market stops functioning for unknown reasons, producing errors of various numbers, which ordinary users they hardly talk about anything. And sometimes this problem can occur quite often on one device.

First of all, you need to understand that the service may work due to technical problems related specifically to the service itself, or due to some problems related to our mobile device. In this article we will try to give advice on how to troubleshoot this problem.

The most simple reason you deleted the play market. You can download it again, here is the link. We also recommend that you download alternative market- this is Nine Store.
Updated 07/14/2018

If your Play Market has been updated and stopped working, try downloading the old version. Latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then hangs and does everything you tried to do while it was frozen, hard reset will not help, rolling back to will help old version Google play.

Updated 04/23/2018

If the play market stopped working for you on April 22 or 23, 2018, this is due to Telegram being blocked.
Google crashes: why don't services work? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google website. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but in the meantime you can use our site, look at the application and games in the site menu, you might like something. Add the site to your bookmarks.

To make the application work, you can try downloading a VPN.

No matter how trivial it may sound, the first thing you need to do is reboot your smartphone, because sometimes the system can freeze, and a simple reboot will return it to working condition.

2. Reconfigure Google Play Market

1). Go to the “Settings” section;
2). Open the “Application Manager” section (on some devices this column is simply called “Applications”);
3). Find it in the Google Play list and click on Market
4). Here we need to click either “Erase data” or “Clear cache” - on different models devices, this column can be called one way or another.

If after this the problem has not been solved, we will look for a solution further.

3. Get rid of application updates.

4. Reset Google Play Services settings.

5. Google Accounts is not activated in Settings

6. “Download Manager” is disabled

7. Removing your Google account and restoring it

8. Programs that do not allow Google service Play Store work

Some applications you have installed may block the Market. Therefore, carefully “walk” through the list installed programs, it is likely that some programs do not allow the Market to work fully. Such service-blocking applications include Freedom.

9. Troubleshooting the “hosts” file

That's not all, next we'll need Root program Explorer. Downloading it will not be difficult. So, we have the program. Next, go to the path “/system/etc/” and find the hosts file. You can open it using any text editor. In this file we need to leave only one line: “127.0.0.1 localhost”. If it is not there, we register it ourselves. There should not be any other lines.

10. Reset settings - Hard Reset

And so, go to “Settings”, click on the “Backup and reset” item and select “Reset settings”. After this, the “Reset phone settings” option will appear in front of us, then click “Erase everything”.

There is no need to be afraid for your data, since there is a backup copy of the system. It is not difficult for the user to create a copy. You just need to find the item “ Backup data." Once after clearing the data you reboot mobile device, all data can be restored from the compiled copy.

11. Lack of internet connection

Perhaps the problem is the lack of Internet. Go to any browser and try to open a website, but if you can’t do this, most likely you need to solve a problem with the Internet.

12. Set the correct time - “No connection”

Let's say you see the error “No connection”, but you have made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To prevent such problems from arising again, you need to create synchronization between time and the network. It's very easy to do. Go to “Settings”, click on the “Date and time” column, and then, next to two columns, check the boxes – “Network time zone” and “Network date and time”.

13. Clean the Clean Master system.

Download CCleaner, run it, click clean. Ready.

14. Error when receiving data from the RH-01 server

If all these tips did not help you, ask questions in the comments and the PlayMarket-androidS site team will help you.
You may have one of the following problems:
- Play store error: insufficient memory.
- Play Market error: no connection.
- What do they mean Google errors Play.