The Play Market shows error rh 01. Error when receiving data from the Play Market server. How to fix

Many users of smartphones running Android sooner or later, when trying to log into Google Play Market displays the message: “An error occurred while receiving data from the RH-01 server.”

Let me tell you right away: there is no single solution! One way will help one, another will help another. The whole point is that this problem has several reasons, and therefore we will consider several ways to eliminate it. Try them one by one, and one of them will certainly help you!

Depending on the device and the OS shell it uses, the items specified in the article may differ slightly in name, but general meaning and their locations remain similar. In this article, screenshots were taken from a smartphone. Xiaomi Redmi 4x.

Method 1. Reboot the device

Android users know very well: if any error occurs, the first thing to do is restart the phone. This operating system is designed in such a way that as continuous operation it accumulates a critical mass of some glitchy operations, which is why errors occur. Therefore, we feel free to reboot the device and try to go to the Play Market.

Method 2: Check the date and time

Error rh 01 may occur due to the fact that the date and time on the smartphone (for one reason or another) is lost. Check if they are correct in Settings.

Set the correct values ​​if the time settings have been lost.

To avoid this situation in the future, disable the “Use network time” option.

Save your changes. If the play market still doesn’t work, move on.

Method 3: Sign out and sign back in to your Google Account

Now you need to restart your smartphone, re-add your current Google account (no need to create a new one!) and log in to it. Didn't help? Let's move on.

Method 4. Clearing the cache of running Google Play services

Now we are finally ready to use the heavy artillery :) In order to clear the phone's memory of any garbage that can lead to problems with applications, you need to reset the cache. To do this, in Settings go to the “All applications” tab and look for the item “ Play Store" We click on it. In the screen that opens, click the “Erase data” button.

We perform exactly the same actions for processes with the name “ Google Services Framework" and " Download Manager» (Download Manager).

All the techniques described above are clearly demonstrated in this video (using the example of “pure” Android), so if at some stage you have difficulties with what and where to click, be sure to watch it:

Method 5. Reinstall Play Store

Judging by the comments to this video on YouTube, this decision saved many Google app store users from complete despair :)

Friends, what method saved you from error RH-01? What helped specifically in your case?

Sometimes a glitch occurs in the Google Play Market, due to which the user cannot log into his account, download the application or update it. What is the cause of the server error, and how to fix it; how to prevent? Let's try to understand the main problems and find their solution!

Why there may be a problem with the Play Market

Google Play Market is a voluminous application that integrates almost all programs installed on an Android device. The main function of the Market is timely update these programs. Thus, the user does not need to waste time visiting developer sites to get the “fresh” version of their product. You just need to configure automatic update.

Google Play Market app

Of course, this level of integration requires an account to store data about installed applications. Since the Play Market belongs to Google, the account is linked to it, and accordingly, Google. And if any problems arise with it, then they are transferred to the “Market”, and therefore to installed applications. Conversely, malfunctions in the Market can lead to errors in the entire account. However, don't panic right away. Perhaps in your case everything can be solved “in two clicks”.

What could be the reasons malfunction Google Play Market? Below is a list of the most common ones.

This list lists problems in order of decreasing likelihood of occurrence. Before we jump directly into solutions, let's look at what types of errors may appear.

Types of errors

Error Play servers Market

There may be several Play Market errors. Although each is technically different in nature, the reasons are usually similar for all. This article is intended to help solve only those errors that are listed below.

The occurrence of any of the presented errors is the result of failures of the Google account or the entire system. Some of them may appear when installing applications, others when updating them. Whenever they arise, a set of actions must be carried out to solve them. It is impossible to single out a specific method for solving this or that error, since they all manifest themselves in different cases and for various reasons.

So, if you receive a message about any of the presented errors, check out the solutions to solve them.

How to fix server errors in the Play Store

As already indicated, the root cause of a particular error is difficult, almost impossible, to identify. Therefore, to solve any problem you need to take several mutually exclusive steps. They are presented below in order of execution.

Checking some parameters

Before you begin the following steps, make sure that:

Despite the ridiculous banality, often it is the restoration of these simple factors that helps restore normal operation of the Play Market. If everything is in order here, go to “Step 1”.

As simple as it may sound, sometimes a simple reboot really helps. The fact is that when you turn off the device, part of the cache is automatically deleted. So, by rebooting your phone or tablet, you can get rid of erroneous files or data.

To reboot, hold down the device unlock key. In the window that appears, select “Restart”. If you don’t have it, click “Power off”, and then turn on the device manually by holding down the same key.

Reboot your device

Reset settings and clear cache files

Erase residual data and clear the cache

In most cases, these actions are quite sufficient. If they didn't help, move on to the next step.

Uninstalling all Play Market updates

Play Market updates can sometimes bring disruption to the system, especially if you have relatively new model devices. Removing them can help deal with the problem of errors. However, please note that in this case, the settings of the Play Market itself will be reset to their original settings.

To remove updates, go to settings Google apps Play Market, as we did in “Step 2”. Now click the “Uninstall updates” button.

Uninstalling Play Market updates

Clearing data from Google Play Services

This application is responsible for correct work basic Play Market functions, such as updating or installing programs. Sometimes clearing the cache and contents of “Services...” helps to fix the mentioned errors. To carry out “Step 4”, find “ Google Services Play" in the list of programs installed on the device (as we did with the Play Market). Then click “Erase data” and “Clear cache” in sequence.

Cleaning up Google Play Services

Activating the Download Manager program

The Download Manager application is responsible for the device’s hardware ability to download programs from the network and install them. Sometimes the “Manager...” functions may be disabled. To enable them, do the following:

If the “Download Manager” was indeed disabled, you must enable it, even if this did not help fix the errors. Otherwise, you will not be able to download programs at all.

Enable the “Download Manager” functions

Deleting your entire Google account

Often errors occur due to problems synchronizing your Google account with the Play Market. To fix this problem, you will have to delete your account.

Deleting your account without first synchronizing will result in the loss of personal data. To avoid this, you must use the data backup function.

Backup is carried out as follows. Go to the “Settings” of the device and find the “Accounts” item. Then select your Google account by clicking on it.

Find "Accounts" in "Settings"

Click on your name mailbox to enter the synchronization (backup) menu.

Click on your Google account name

In the menu that opens, you will see several items and sliders next to them. When the slider is on, it means that backup the corresponding data will be executed. We recommend leaving all sliders turned on. Now press the Options hard key on your phone or tablet (usually touch button to the left of the Home button). In the window that appears, click “Synchronize”.

Click "Sync"

After synchronization is complete, you can delete your Google account with peace of mind. The delete button, as you probably noticed, is located in the same place as the “Synchronize” button.

Reboot your device and sign in to your Google account again (just go to Play Market or Gmail). The device will prompt you to restore your account data from the Google server. Now all applications from the Play Market installed on your device are normalized and synchronized. But if this step did not help you, move on.

Removing incompatible programs

If you have previously installed any programs not from the Play Market, there is a high probability that they are harming your account. It is especially worth highlighting applications for working with the functions of the Market itself. For example, those used for free receipt paid bonuses from games.

Job malicious applications breaks data synchronization across the entire device and can lead to serious problems. Often such programs are equated to viruses. Therefore, they must be removed immediately. If you did not install them yourself, we recommend using an antivirus, for example, “Dr. Web". Install it and scan and then clean the device.

Install antivirus "Dr. Web"

Reset Android OS settings

This step is, of course, quite radical. Resetting the OS settings will result in the loss of application data and will also restore the phone (tablet) to factory settings. However, quite often this method allows you to get rid of all potential problems. Perhaps even from those you didn’t even know existed. You can also perform a factory reset if you don't want to go through the steps above.

Eliminating errors through software intervention

This method can be very effective, however, it requires minimal knowledge about the operation of the Android OS, as well as some skills in the IT field.

We do not recommend that you attempt the following unless you are confident in your abilities. Responsibility for implementing the proposed actions will remain with you, because, as a result, the device may completely break down.

So, first, download a file manager for Android devices. A good example V in this case is " Root Explorer" After downloading, follow these steps:

Using "Root Explorer"

Now you just need to restart your device and try to go to the Play Market.

Correct Google work Play Market, in essence, means the normal operation of the entire operating system. Therefore, even if you do not need to download or install applications from the Market in the near future, but any of specified errors occurs, it needs to be corrected urgently. This will help nip potential problems in the bud, and therefore save both your personal data and the device itself.

Many users have encountered an error problem when receiving data from the server in the Play Market. The service displays an alert in the form of code RH-01 during the installation or update of Android software. Especially often, this malfunction appears among owners of smartphones with custom firmware. Although the store indicates a server failure, the reason is related to incorrect settings device There are three ways to solve it. Perhaps one of them will help deal with the error.

Method 1: Resolving Error RH-01 by Checking the Date and Time

Typically, updates fail because the date and time do not match the application license settings. To set the correct indicators, you must perform the following steps:

1. Step: Go to the “Settings” of the device.
2. Step: Open the “Date and Time” section.
3. Step: Set the actual parameters in the “Set Date” and “Set Time” sections.

Possible reason The time discrepancy lies in the wrong choice of time zone. The “Values” option may also affect specified by the network" If auto-detection mode is enabled on your phone, then turn off the “Automatic” function and set the parameters manually. If this solution does not help, try the following recommendations.

Method 2: Reboot your device

Very often, the most common way to solve any errors can be a banal reboot of the device. Try turning off the device and turning it on again. After that, go to the Play Store and try to download the application. If error RH-01 appears again, proceed to the next method.

Method 3: What to do to solve the problem? Clearing Google Play data will help!

This is perhaps the most effective method to fix almost everyone existing errors. Need to clear Google app data and cache Play Store, and also remove the update. To do this, do the following:

1. Step: Open Settings.
2. Step: Go to the “Applications” section.
3. Step: Next to “Application Management”.
4. Step: Open Google Play Store.
5. Step: Click the “Clear cache”, “Delete data” and “Delete updates” buttons in turn.
6. Step: Reboot your device and go to your Google Play account settings.
7. Step: Go to “Auto-update applications”.
8. Step: Set the options to “Always” (charges may apply for metered traffic) or “Only via WiFi”.

RH 01 error appears in the Play Market due to problems receiving data from the server of the same name. Troubleshooting can be done in different ways, from the usual reboot Android until with the deletion of user information. Sometimes an error appears when trying to establish a connection to the DFERH-01 server. This problem can be resolved in the same way as the RH error.

Error RH 01 in Play app Market does not necessarily indicate that there are serious problems with the program. Sometimes a simple reboot of the device helps resolve the problem.

1. Press and hold the power key.
2. Select reboot.
3. Wait restart system and check the performance of the Play Market.

Instead of rebooting the phone, you can turn it off and on again. It makes no difference what the user did, the result will be the same - restarting the system with the correction of minor errors in the operation of the device.

Changing the date and time

If rebooting does not help and error RH 01 continues to appear in the Play Store, check the date and time set on the device. Pay special attention to the date. The time may be incorrect because there are different time zones, but the date must be accurate. The fact is that when communicating with a server, any system checks certificates that are issued for a certain period. If the date is incorrect, Android considers the certificate invalid and throws an error in Google Play and other applications.

To correct the date:

1. Open Settings, “Date and Time” submenu.
2. Set up network synchronization.

If synchronization is enabled, but the data is not displayed correctly, causing the Play Market to not work, set the date manually. Disable synchronization and use of network clock time, and then enter sequentially correct date and time. Try logging into Google Play with correct parameters date and time.

Clearing data and cache

What to do if the date is set correctly, but Play Market refuses to work? Clear the cache and data of the built-in programs that are responsible for communicating with Google servers and operation of the application store.

After deleting the temporary files of all built-in programs responsible for communicating with Google servers, try launching the Play Market again and installing any application from it.

Re-adding an account

When working with the app store, everything is tied to the user's Google account. If there are any problems with it, then errors will appear when connecting to the server and performing other actions. Eliminate factors that interfere with normal work Play Market, there is only one way, which is to delete and re-adding account.

1. Open Settings and find the Accounts submenu or field. In it you need to select the “Google” section to get to the list of all accounts registered on this site.
2. Select the profile you use in the Play Store from the list. Open its settings.
3. Call additional menu and select "Delete".

Important: when deleting an account, data that was not previously synchronized may be lost, so before erasing your profile, be sure to make a backup with up-to-date information.

After deleting your account, reboot your device. The next time you start the system, go to settings and click “Add” in the “Accounts” field. Enter the email and password from your previous profile to add it to your device again. After adding your account, check if the Play Market is working.

Troubleshooting after uninstalling Freedom

Freedom is an application that allows you to make in-game purchases through a fictitious card. The user receives for free game currency, but in return he has to put up with some inconveniences - in particular, periodically appearing errors.

If you use the Freedom program incorrectly or delete it incorrectly, then entries will remain in the hosts that will prevent the system from establishing a connection to the server. To fix the problem you need root rights, without them until hosts file You just can't get there.

When using devices from Lenovo, certain problems are possible that are also encountered in devices from other manufacturers. One of them is an error when receiving data from the rh 01 server, which occurs when updating or installing applications from Google Play Market. In particular, users of Lenovo devices often encounter similar situations. Often the problem occurs among owners of devices with custom firmware. When trying to install an application from Google Market, users see an error notification on the screen.

How to get rid of it? There are several ways to do this, but first of all, you need to find out the reason that contributed to the error. Oddly enough, it does not consist of a failure on the server, as it might seem, judging by the name. The problem lies precisely in the Android device itself.

Below are four ways to fix the problem in which applications from the play market cannot be installed (“Error when receiving data from server rh 01”).

Setting the correct time and date

Often the application cannot be installed precisely because the time and date are set incorrectly. In this case, the reason is related to the discrepancy between the terms of use of the license. This problem can be solved quite simply.

It is necessary to carry out the following sequence of actions:

1. Go to “Settings”, then go to “Date and Time”.

1. Check to see if they match set parameters with those existing in reality. If there is a discrepancy, you need to disable the installation in automatic mode and put everything manually. It is also important to take into account the time zone that corresponds to your location.

1. At the end you need to save the changes.

If the problem is that the date and time are set incorrectly, these actions will help solve it.

The simplest way to get rid of the error is to reboot the device. It is worth noting that this method often solves many problems. After the reboot, you should try installing or updating the application again. If all else fails, you should try other methods.

Ochitsk cache and Google Play data

Clearing the cache and Google Play Market data often helps resolve the error. The following manipulations are performed:

1. You go to “Settings”.

1. Select "Applications" and "Application Manager".
2. A tab called “All” opens.

1. The list that opens scrolls down until the Play Market is found. This line is selected by clicking on it.
2. Three buttons appear that must be pressed sequentially. First a force stop is performed, then the cache is cleared and finally the data is erased.

1. It returns to the list of applications and performs similar manipulations with Google services and download managers.

If the error persists, the last option remains.

Adding a Google account again

To get rid of the problem, you will need to do the following:

1. Go to "Settings".
2. Click on the “Account” line.
3. Click on "Google".
4. After this, a Google account will open. You need to remove it.

1. At the end, you will have to restart your smartphone and then add your account again.

These are all ways to help get rid of the problem. One of them must be effective. It is worth noting that with their help they also solve the problem in which the screen displays “Error when receiving data from the df dferh 01 server” when downloading applications from the Google Market or updating them.

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