The phone does not send mms. Reasons for not sending MMS from Android to Tele2
This article examines the problem when an Android phone does not send MMS or does not want to receive (download) them.
This article is suitable for phones and tablets of all Android device manufacturers: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.
Nowadays information sharing is an important need modern people, which they satisfy with the help of high-tech smartphones. A large number of files are continuously sent: music, messages, photos using a constant Internet connection. But this was not always the case; when the first phones appeared, you could only send SMS and MMS, which are no longer very popular.
There are situations when there is no network connection, but you urgently need to transfer data. In such cases, users remember mobile methods communication. Problems often arise with sending MMS; sometimes such messages are not accepted. Let's look at what could be causing this problem and how to fix it quickly.
Before looking for a problem, you need to think about the obvious reasons for its occurrence, which are quite easy to miss. This includes the following situations:
- Lack of the appropriate amount of funds in your cell phone account, which is required to transfer MMS.
- Invalid input phone number, or it does not exist at all.
- Volume limit exceeded MMS messages.
Are you sure that the number was entered correctly, there are enough funds in the account and the MMS volume is not exceeded? Then the cause of the problem, why MMS is not sent on an Android device, should be sought in connecting this service.
To solve the problem you need to work a little with the settings. Mostly MMS settings and mobile Internet are installed simultaneously.
MMS settings on Android
First you should try to order from your mobile operator automatic settings. Need to call toll free number to the support service, where the operator indicates the model Android smartphone and wait for a response message. During opening incoming message All necessary settings will be automatically connected.
Selecting an access point on Android:
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Not all users are able to solve this problem. Many people simply don’t come network settings, and in some cases they are simply not available for certain models devices. In this situation you should use the following instructions For self-configuration gadget:
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How to send MMS from Android
Previously, when push-button phones were the main ones, to send MMS you had to select the appropriate option in the message menu. When using modern Android gadgets, everything has become significantly simpler: you just need to attach a file, for example, a photo, to a test message so that it is automatically converted into multimedia. This also works in the opposite direction - you should delete all multimedia files from the created MMS, which will turn it into a regular SMS message.
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To send videos and music in messages, you need to know how to set up MMS on Android. Automatic settings designed for popular models Smartphones are sufficient in most cases. If you can't go online and send files, you may need to enter the information manually.
Some subscribers ask the question of how to set up MMS on Android to the nearest office of their operator. Another option is to call the operator at service number. The downside of this method is the long wait.
When the autoinformer finishes voicing the menu, a link to the line with a consultant will open. After accepting the application, a notification with parameters is sent to the subscriber. You should save them, then you may need to reboot the device. Sometimes activation is requested: you will have to call the consultant again. You can save time by entering the settings yourself.
How does automatic tuning work?
The advantage of automatically setting up MMS on Android is that it does not require the participation of the subscriber. When registering on the network, after installing the SIM card (and in some cases entering the PIN code), a message with ready-made parameters is sent to the phone. You need to save it, then you can use the Internet and send multimedia messages.
The disadvantage of automatic debugging is that it is only available once - during registration. When the device is successfully connected to the network, re-tuning no need.
Operator assistance in connecting MMS
If the automatic setup was not successful, you should contact your network operator for help on how to set up MMS on Android. You can do this for free by calling the service number. The number of requests here is not limited.
Megafon clients can contact a consultant for help by calling 0500. When the operator answers, he needs to clearly explain the situation and say what the difficulties are.
In Megafon communication stores you can configure the settings of your mobile device for free. To find the nearest office, use the *123# “Call” command.
Tele2 subscriber can order automatic tuning. To do this, you need to call service number 679.
Help for Beeline and MTS subscribers
Before setting up MMS on Android manually, you can call the Beeline operator at 0611. The call is not charged. You can also call federal number 8 800 700 0611 .
The MTS operator has a short support number 0890. From phones third party operators or from landline phones you need to call the federal number 8 800 250 0890.
Instructions for Motiv and Yota subscribers
For network users the motive is how to set up MMS on Android, the operator will help short number 111. From a mobile or landline phone you can call the federal number 8 800 240 0000. But this is not the only service.
You can order automatic setup via #919 “Call”. The disadvantage of this service is that when large quantities requests, sending parameters will have to wait about two hours.
Another option is to send a request via message. Send a text to 0111 indicating the device model, the service that needs to be connected (in our case MMS) and your email address. The parameters will come to it.
There is also a support service for Yota network users. The subscriber can ask his question via SMS by sending a request to number 0999. You can get advice on the operator’s website or in a special mobile application.
Entering parameters manually on Megafon
You can set up MMS on Android through menu items. Its headings vary different models smartphones. Basically you need to go through the following points:
- Settings.
- Wireless networks.
- Mobile network.
Standard parameters have been prepared for Megafon subscribers:
MMS cost may vary depending on conditions tariff plan. Help reduce the cost of sending multimedia messages special offers from the operator Megafon. There is no charge for incoming MMS.
Settings for Tele2 users
To send music and pictures from a Tele2 number in messages, the operator provides the following parameters:
In order to send MMS from your Tele2 number in the future, you will need to register in the system. To do this, after entering all the data, you need to send a multimedia message to yourself or another user.
If registration is not completed, your phone will receive not incoming MMS, but links to go to the Gallery. The same links will also be sent when sending a multimedia message to a device that does not support this function. When you start working with the MMS Gallery, instructions with a sequence of actions will be displayed on the screen.
How to enable MMS sending for a Beeline SIM card
First, in the list of profiles, you should look for the name “ Beeline MMS" If it is not displayed, proceed to creating a profile with that name. For a Beeline SIM card, the parameters are listed below:
To complete the operation, you need to go to the messages menu and select “MMS setup”, then click on connection profiles. You need to make sure that the newly created Beeline MMS is selected.
After completing all operations, it is worth checking the result. Create a message, add a melody, photo or video to it and send it to the subscriber. If the MMS is delivered, it means that all actions were performed correctly. If you are notified of an error, the entered data should be checked again.
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SIM card, number, tariff
- on the website: select new tariff, click on the “Switch to tariff” button on the page;
- in the MegaFon application or Personal Account.
- How to unblock a number?
- If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
- If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive new SIM card with the same number.
Find out if you can restore your number by sending free SMS from a valid MegaFon SIM to . In the message, indicate the number you want to restore and the owner's full name. - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by contacting a MegaFon salon with your passport.
- If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
Apply with your passport to any MegaFon salon in Home region, on whose territory the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
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- How do I keep my number?
The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, Internet access. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
If you do not use communication services for more than 90 days with zero or negative balance Personal account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
If you are planning for a long time(more than 90 days) do not use mobile communications, block your number.
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- Use the service Telephone codes of mobile operators. Enter the one you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
- Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
You can choose a number when concluding a contract for the provision of communication services or replace your valid number phone.
Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
The service operates in two modes:
- one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
- two-way mode: the caller will receive an SMS with your new number.
In any mode, you will receive an SMS with the number of the person who called your previous number.
The service does not work if the balance on the old number is negative or zero, and also if old SIM card blocked.
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To find out the name and conditions of the current tariff, go to your Personal Account and select the “Tariff” section or dial a free command * 105 * 3 #
You can change the tariff
You can switch to any tariff except the archive one. The cost of the transition is indicated on the page of the selected tariff.
When changing the tariff, the packages of minutes, SMS and Internet connected within the current tariff will “burn out” and will not be valid on the new tariff. Decommissioned subscription fee is not recalculated.
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Services, options
- Go to your Personal Account and select Services and options. In the “My” tab you will see a list of services connected to your number, in “All available” - services available for connection.
- Dial a free command * 105 # , and a menu will appear on the screen of your device. To navigate through the menu, enter the number of the desired item and press the “Call” button. Next, a menu will be displayed where you can also select items and manage services.
- Go to the Balances section for service packages in your Personal Account.
- Open the Balances section for service packages in the MegaFon application. .
- Set up the widget.
To check the list of services:
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Widget - element of the MegaFon application Personal account. It is not necessary to log into the application - the remaining minutes, SMS, megabytes, and Personal Account balance will be displayed on the screen of your smartphone.
To use the widget, install the MegaFon Personal Account application on your smartphone/tablet. For OS Android application must be installed in the smartphone memory, not in the SD memory. Go to your smartphone's settings and activate the widget.
The appearance of the widget and the number of balances that will be simultaneously displayed on the smartphone screen differ depending on the OS.
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Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
- Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
- Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
- Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options or dial a free command on your smartphone / tablet * 105 # and select the desired item from the menu on the device screen.
- Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
- Reboot your device (turn it off and on).
- Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
- Move the SIM card to another device. If on another device mobile internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
To find out the address of the nearest salon, open the MegaFon application. - When using the Internet via a modem/router: Reinstall MegaFon application Internet, try connecting your modem/router to another USB port on your computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
4G+ (or LTE) is mobile Internet with a speed not inferior to regular wired internet. Browser pages, files, music, videos, games and applications load in seconds.
To start using 4G+ you need a smartphone and SIM card that support this technology.
Type the command * 507 # to see if your SIM card supports 4G+. If not, you can change it for free at any MegaFon store using USIM.
After you insert the new USIM into your smartphone, select the LTE network type in the settings.
And if you have a smartphone with support for two SIM cards, then USIM must be installed in the 1st slot.
When you connect to the network, the device automatically selects best network in terms of signal quality. To ensure maximum speed connections suitable network with more confident welcome. There is no need to manually switch the mode or perform any other actions. The device changes networks automatically, without interrupting the connection.
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- How to enable 4G (LTE) in phone settings?
Select and save the following settings:
- iOS (iPhone): Settings → Cellular connection→ Data settings → Enable LTE → Data only (Voice and data).
- Android: Menu → Settings → Connections → Other networks → Mobile networks → Network mode → 4G/3G/2G (automatic connection).
- Windows Phone: Settings → Data transfer → Most fast connection→ 4G.
The name of the settings may differ for different models.
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- What to do if the mobile Internet does not work or the speed has decreased?
Personal account
- How to log into your Personal Account, get or change your password?
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- Dial a free command * 512 # , and you will receive an SMS with information about latest write-offs from the account.
- How to top up your account?
Choose any convenient way:
- Top up your account with a bank card or electronic wallet in the Payment section.
- On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
- Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
- If you can’t pay right now, use the Promised Payment service.
- Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use free service Pay for me.
- If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
- both numbers - yours and the one you mistakenly topped up - are registered with MegaFon and issued to individuals;
- no more than two errors were made in the issue.
To make a call with insufficient balance, use the Call at a friend’s expense service, and your interlocutor will pay for the call.
Dial " 000 " and subscriber number, starting with " 8 " or " 7 ", For example: 000792ХXXXXXXX.The service is valid only for calls to MegaFon numbers.
To credit a conditional amount to your account at any time convenient time and continue to use the services mobile communications, activate the Promised payment by typing the command * 106 # . The service is paid.
You can re-issue a payment over the phone if:
In other cases, take your receipt and passport to the nearest MegaFon store. Fill out the application and the payment will be transferred to your number if there is a sufficient amount on another number.
If you have mistakenly topped up the number of another operator, contact the payment point or office of this operator. To find out which operator a mobile number belongs to, dial the free command * 629 # or use the Telephone Codes service.
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Mobile subscriptions
- How to unsubscribe?
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- Can I listen to a recording of my telephone conversation?
MegaFon does not record subscriber calls.
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- How to set up call forwarding?
You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
If set forwarding does not work, check whether there are any restrictions on your number and whether the number is correct.
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- What is VoLTE technology and what is needed to use it?
To use VoLTE calls, you need a device and SIM card that support this technology.
To check if your SIM card is suitable for the 4G+ network, enter the command * 507 # . If it doesn’t fit, replace it for free with a USIM card at any MegaFon store.List of devices that support VoLTE:
- iPhone 6/6 Plus, iPhone SE, iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max and later;
- Honor 10, Honor 10 lite, Huawei P20, Huawei P20 pro, Huawei P20 lite, Huawei Nova 3, Huawei Nova 3i, Honor Play, Honor 7X, Huawei P10 lite, Huawei Nova 2 plus, Huawei Nova 2, Huawei Nova 2i, Honor 8 lite Huawei P-smart, Huawei P-smart 2018, Huawe Mate 20 lite, Huawei Mate 20, Huawei Mate 20 pro, Honor view 20, Honor 8C;
- LG K10 2017, LG Stylus 3, LG X Power 2, LG G6, LG Q6α, LG Venture, LG G7, LG G7 Fit, LG Q7, LG Q7+, LG Q Stylus+, LG K9, LG V30, LG K11, LG K11+ ;
- Nokia 3, Nokia 8, Nokia 5.1;
- Samsung Galaxy Note 8, Galaxy Note 9, Galaxy J7 Neo, Galaxy A3, Galaxy A5, Galaxy A6 | A6+, Galaxy A7, Galaxy A8 | A8+, Galaxy J2 2018, Galaxy J3, Galaxy J5 | J5 Prime | J5 2016, Galaxy J7 | J7 2016 | J7 2017 Neo, Galaxy S7 | S7 edge, Galaxy S8 | S8+, Galaxy S9 | S9+, Galaxy J6 | J6+ 2018, Galaxy J4 | J4+ 2018, Galaxy J8 2018, Galaxy J2 | J2 Core | J2 Prime, Galaxy A9 2018;
- Sony Xperia X, Xperia X Performance, Xperia XZ, Xperia X Compact, Xperia XZs, Xperia XZ Premium, Xperia XZ1, Xperia XZ1 Compact, Xperia XA1, Xperia XA1 Ultra, Xperia XA1 Plus, Xperia XA2, Xperia XA2 Ultra, Xperia L2, Xperia XZ2, Xperia XZ2 Compact, Xperia XZ2 Premium, Xperia XA2 Plus, Xperia X dual, Xperia X Performance dual, Xperia XZ dual, Xperia XZ3;
- Vertex Saturn, Vertex Impress Blade, Vertex Impress New;
- Alcatel 1 (5033D), Alcatel 3L (5034D), Alcatel 1X (5059D), Alcatel 5052D, Alcatel 5099D, Blackberry Key 2.
If not on the list the desired model, then check with the manufacturer to see if your phone supports VoLTE technology. The list is constantly updated.
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- How to set up VoLTE?
Select necessary settings for your smartphone:
- iPhone: Settings → Cellular → Data Options → Enable LTE → Voice & Data.
- Huawei: Settings → Wireless networks → Mobile network → VoLTE calls.
- LG Stylus 3, LG X Power 2, LG K10 2017, LG G6, LG Q6α, LG Venture: Settings → Networks → Advanced → Mobile networks → VoLTE or long press on the VoLTE icon in the notifications menu.
- NOKIA: Settings → More → Mobile networks → 4G LTE mode (enabled by default).
- Samsung Galaxy: VoLTE is automatically enabled in the new firmware.
If not: Settings → Connections → Mobile networks → VoLTE calls. - Sony Xperia: VoLTE is automatically enabled in the new firmware.
If not: Settings → More → Mobile network → Enable VoLTE or Notification panel → Quick Options→ Enable VoLTE. - Vertex Saturn: Settings → More → Mobile networks → 4G LTE mode.
- Alcatel: Settings → More → Mobile networks → VoLTE.
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- Why doesn't the network pick up?
- Unstable signal networks.
You are outside the city, in areas with dense buildings - in an area of uncertain signal reception. If communication problems occur regularly, please send us a message via the Write to us form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail. On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon. - There is not enough money in your account.
Top up your account in any convenient way. - Incorrect connection to the network.
Go to your phone settings and select the MegaFon network manually. Reboot your phone. If your device allows you to select a network standard (4G / 3G / 2G), try switching to a different standard. - The phone or SIM card is faulty.
Insert the SIM card into another device and check if it will connect to the network. If the SIM card in the other phone also does not register with the network, replace the SIM card. - You are outside the Home Region or in the coverage area of an operator with which MegaFon does not work.
Go to your device's settings and try manually selecting a different network.
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- Unstable signal networks.
Mobile subscriptions are information and entertainment services that combine music, videos, pictures, texts and mobile applications on various topics. Check out the full catalogue.
The subscription fee is charged in accordance with the Subscription Terms.
To find out which subscriptions are connected, go to your Personal Account, select the “Services and Options” section, the “My” subsection, which will display a list of subscriptions connected to your number
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To find out who called you while your phone was turned off, out of network coverage, or while you were unable to answer, activate the Who Called+ service. You will receive an SMS about a missed call on behalf of the person who tried to call you. The SMS will indicate the number and time of calls.
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- How to unsubscribe?
Emergency assistance
- How to call emergency services?
Single number emergency call:
1 - fire service;
2 - police;
3 — emergency medical care;
4 — emergency service gas network.
Emergency numbers:
Emergency medical care - ;
Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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- What to do if your phone is lost or stolen?
Block the number.
Free blocking period - 7 days. Then the subscription fee begins to be charged. All communication services on the number before the blocking is activated are paid by you. If your phone is stolen or lost, please notify us as soon as possible. This is necessary so that a thief or a person who finds your phone cannot use the money in your account.
Get a new SIM card with your old number.
Try to find the phone.
Contact the police and file a theft report. Your phone may be able to be detected.
If you've lost your iPhone or iPad, use Find My iPhone.
If you have lost your Android phone, use the device search function.
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- How to protect yourself from scammers?
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- How are emergency communications services provided?
- How to call emergency services?
Roaming
- How to use communication services when traveling around Russia and the world?
When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
- 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
- Personal account or MegaFon application;
- go to the MegaFon salon with your passport.
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- call the Help Desk at 8 800 550 0500 in Russia or +7 926 111-05-00 from anywhere in the world;
- write to the support chat in your Personal Account or the MegaFon application;
- go to the MegaFon salon with your passport.
- How to connect and disconnect services in roaming and spend less?
The easiest and most convenient way is mobile application"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
When roaming, you do not need to change your mobile Internet settings.
Pay attention!
Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
The cost of communication services when traveling in Russia may differ from the cost in the Home region. Detailed conditions you can find out in your Personal Account, in the description of your tariff or using a free command * 139 #
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There is no MegaFon network in the Republic of Crimea and Sevastopol, so make sure before your trip that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
How to find out if roaming is enabled on your number:
You can find out the cost of services on the page or in the description of your tariff.
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- How to use communication services when traveling around Russia and the world?
Use any convenient method:
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- How to log into your Personal Account, get or change your password?
Today mobile network covers vast territories. And the number of users in these networks is growing more and more every day. To replace the usual text messages came MMS, which expand the capabilities of SMS several times. However, not everyone knows how to send these messages and, most importantly, how to open them.
You will need
- Mobile phone, SIM card mobile operator, initial settings, basic telephone skills and a desire to learn how to open multimedia MMS messages.
Instructions
Take yours mobile phone in your hands and check if the GPRSEDGE function is enabled. In order to make sure that this function is working, just open the phone’s desktop and top line see if there is a “G” or “E” icon. If it is present, then your device is ready to work in this range. If not, then you will have to “sweat” here. Unfortunately, it is impossible to display all combinations in the format of one small article. installation settings, as they depend on the phone model you are using. The solution is simple - call the operator and ask to send the settings MMS us your cell phone.
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Do everything as stated in the above paragraph and if the settings are successfully accepted on your cell phone, then you should open them and select installation. This action will take a few seconds, but after that the actual settings will be saved in your device and, in theory, you will be able to freely open the received MMS messages. After this it is advisable to reboot mobile device and remove the battery for half a minute. Then return it to your mobile phone and turn it on again.
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To make sure the function is working MMS, take the second phone and send from it MMS to your mobile device. When message comes, it will be displayed in the folder with SMS messages. You can open it using a similar scheme for working with text messages.
Please note
Pay attention to the features of your tariff plan. It is possible that your operator offers expensive rates for sending MMS messages. In addition, it is possible that there are not enough funds in your personal account to send and receive such messages.
Useful advice
Do not rush through all the steps described above, since your attentiveness determines how your mobile phone will correctly receive messages in the future.
Owners of smartphones and push-button phones It is customary that MMS MTS settings are installed automatically. This service is taken for granted and does not require manual intervention to activate. But at the time of sending the settings, the device’s firmware may have malfunctioned, a network failure or other technical problem may have occurred. How to make MMS work in such a situation, read below.
Before you receive MMS settings MTS, check if you have access to global network. Without it, sending and receiving multimedia messages is impossible. Usually the Internet connects automatically at the moment of the first SIM registration base station, but sometimes you need to do it manually using any of the methods:
- Send a USSD request using the symbol combination *111*18#.
- Send the text “111” by SMS to 2122.
- Go to the “Personal Account” section of the company’s website and activate the service.
- Install the My MTS program from the AppStore or Google Play and enable the option there.
If the MMS settings did not arrive after installing the SIM card, you can order them like this:
- Send a message to subscriber 1234 (empty or with any text).
- Dial 0876.
- Go to the official website and submit the parameters from there.
Read more about the last method. Enter the URL mts.ru in your browser, click on the “Help” -> “Order auto settings” button. Next, indicate subscriber number and take a test to prove that you are not a robot. That's it, you can click on the button that sends the request.
When you use any of the methods, a service SMS with settings will be sent to your phone.
How to set up automatic MMS on MTS
Setting up MMS on MTS via service SMS works like this: you receive a message with auto settings for the phone. The device will offer to apply them, with which you must agree. After this, you should be able to send MMS. If sending does not work, restart your phone.
When the reboot is complete, send a test MMS to the dedicated number 8890. Money is not debited from the account for the test MMS; it is necessary to confirm that the parameters have been accepted and the profile has been activated. From this moment on, the network equipment will know that your device can receive multimedia messages.
What happens if you set up “cellular” but don’t send MMS to 8890? Then any message intended for you will be saved in the database of the operator’s Internet portal, and will not be sent to your phone. Instead of a full-fledged MMS, you will only see a text link where you can view it.
Setting up MMS manually
Sometimes auto settings may not arrive or not be activated due to technical reasons. Then, to be able to send and receive multimedia attachments, you must specify all the parameters manually. The procedure may differ slightly for different devices (for example, for an iPhone and an Android smartphone).
We go to the general settings menu, look for the section related to the Internet (data transfer) and create the following profile (fields in different models may be named differently):
- You can enter any name, usually something like “MTSMMS”.
- We indicate the page http://mmsc.
- Login and password - write mts in both fields.
- Proxy server - 192.168.192.192
- The port for regular push-button phones is 9201, for smartphones - 8080.
- Access Point Name - mms.mts.ru.
The contents of additional fields can be left “by default”. A complete set of manually entered parameters for various models devices are presented on the operator’s website. In the screenshots below you can see examples of settings for Android and iOS. After entering all the data, you should select new profile, then reboot the device and send a test MMS to 0890.