The phone does not send mms. Reasons for not sending MMS from Android to Tele2

This article examines the problem when an Android phone does not send MMS or does not want to receive (download) them.

This article is suitable for phones and tablets of all Android device manufacturers: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.

Nowadays information sharing is an important need modern people, which they satisfy with the help of high-tech smartphones. A large number of files are continuously sent: music, messages, photos using a constant Internet connection. But this was not always the case; when the first phones appeared, you could only send SMS and MMS, which are no longer very popular.

There are situations when there is no network connection, but you urgently need to transfer data. In such cases, users remember mobile methods communication. Problems often arise with sending MMS; sometimes such messages are not accepted. Let's look at what could be causing this problem and how to fix it quickly.

Before looking for a problem, you need to think about the obvious reasons for its occurrence, which are quite easy to miss. This includes the following situations:

Lack of the appropriate amount of funds in your cell phone account, which is required to transfer MMS.
Invalid input phone number, or it does not exist at all.
Volume limit exceeded MMS messages.

Are you sure that the number was entered correctly, there are enough funds in the account and the MMS volume is not exceeded? Then the cause of the problem, why MMS is not sent on an Android device, should be sought in connecting this service.

To solve the problem you need to work a little with the settings. Mostly MMS settings and mobile Internet are installed simultaneously.

MMS settings on Android

First you should try to order from your mobile operator automatic settings. Need to call toll free number to the support service, where the operator indicates the model Android smartphone and wait for a response message. During opening incoming message All necessary settings will be automatically connected.

Selecting an access point on Android:

Increase

Not all users are able to solve this problem. Many people simply don’t come network settings, and in some cases they are simply not available for certain models devices. In this situation you should use the following instructions For self-configuration gadget:

How to send MMS from Android

Previously, when push-button phones were the main ones, to send MMS you had to select the appropriate option in the message menu. When using modern Android gadgets, everything has become significantly simpler: you just need to attach a file, for example, a photo, to a test message so that it is automatically converted into multimedia. This also works in the opposite direction - you should delete all multimedia files from the created MMS, which will turn it into a regular SMS message.

Increase

To send videos and music in messages, you need to know how to set up MMS on Android. Automatic settings designed for popular models Smartphones are sufficient in most cases. If you can't go online and send files, you may need to enter the information manually.

Some subscribers ask the question of how to set up MMS on Android to the nearest office of their operator. Another option is to call the operator at service number. The downside of this method is the long wait.

When the autoinformer finishes voicing the menu, a link to the line with a consultant will open. After accepting the application, a notification with parameters is sent to the subscriber. You should save them, then you may need to reboot the device. Sometimes activation is requested: you will have to call the consultant again. You can save time by entering the settings yourself.

How does automatic tuning work?

The advantage of automatically setting up MMS on Android is that it does not require the participation of the subscriber. When registering on the network, after installing the SIM card (and in some cases entering the PIN code), a message with ready-made parameters is sent to the phone. You need to save it, then you can use the Internet and send multimedia messages.

The disadvantage of automatic debugging is that it is only available once - during registration. When the device is successfully connected to the network, re-tuning no need.

Operator assistance in connecting MMS

If the automatic setup was not successful, you should contact your network operator for help on how to set up MMS on Android. You can do this for free by calling the service number. The number of requests here is not limited.

Megafon clients can contact a consultant for help by calling 0500. When the operator answers, he needs to clearly explain the situation and say what the difficulties are.

In Megafon communication stores you can configure the settings of your mobile device for free. To find the nearest office, use the *123# “Call” command.

Tele2 subscriber can order automatic tuning. To do this, you need to call service number 679.

Help for Beeline and MTS subscribers

Before setting up MMS on Android manually, you can call the Beeline operator at 0611. The call is not charged. You can also call federal number 8 800 700 0611 .

The MTS operator has a short support number 0890. From phones third party operators or from landline phones you need to call the federal number 8 800 250 0890.

Instructions for Motiv and Yota subscribers

For network users the motive is how to set up MMS on Android, the operator will help short number 111. From a mobile or landline phone you can call the federal number 8 800 240 0000. But this is not the only service.

You can order automatic setup via #919 “Call”. The disadvantage of this service is that when large quantities requests, sending parameters will have to wait about two hours.

Another option is to send a request via message. Send a text to 0111 indicating the device model, the service that needs to be connected (in our case MMS) and your email address. The parameters will come to it.

There is also a support service for Yota network users. The subscriber can ask his question via SMS by sending a request to number 0999. You can get advice on the operator’s website or in a special mobile application.

Entering parameters manually on Megafon

You can set up MMS on Android through menu items. Its headings vary different models smartphones. Basically you need to go through the following points:

Settings.
Wireless networks.
Mobile network.

Standard parameters have been prepared for Megafon subscribers:

MMS cost may vary depending on conditions tariff plan. Help reduce the cost of sending multimedia messages special offers from the operator Megafon. There is no charge for incoming MMS.

Settings for Tele2 users

To send music and pictures from a Tele2 number in messages, the operator provides the following parameters:

In order to send MMS from your Tele2 number in the future, you will need to register in the system. To do this, after entering all the data, you need to send a multimedia message to yourself or another user.

If registration is not completed, your phone will receive not incoming MMS, but links to go to the Gallery. The same links will also be sent when sending a multimedia message to a device that does not support this function. When you start working with the MMS Gallery, instructions with a sequence of actions will be displayed on the screen.

How to enable MMS sending for a Beeline SIM card

First, in the list of profiles, you should look for the name “ Beeline MMS" If it is not displayed, proceed to creating a profile with that name. For a Beeline SIM card, the parameters are listed below:

To complete the operation, you need to go to the messages menu and select “MMS setup”, then click on connection profiles. You need to make sure that the newly created Beeline MMS is selected.

After completing all operations, it is worth checking the result. Create a message, add a melody, photo or video to it and send it to the subscriber. If the MMS is delivered, it means that all actions were performed correctly. If you are notified of an error, the entered data should be checked again.

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- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
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- How to enable 4G (LTE) in phone settings?
  Select and save the following settings:
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    - Vertex Saturn, Vertex Impress Blade, Vertex Impress New;
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    If not on the list the desired model, then check with the manufacturer to see if your phone supports VoLTE technology. The list is constantly updated.
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  - How to set up VoLTE?
    Select necessary settings for your smartphone:
    - iPhone: Settings → Cellular → Data Options → Enable LTE → Voice & Data.
    - Huawei: Settings → Wireless networks → Mobile network → VoLTE calls.
    - LG Stylus 3, LG X Power 2, LG K10 2017, LG G6, LG Q6α, LG Venture: Settings → Networks → Advanced → Mobile networks → VoLTE or long press on the VoLTE icon in the notifications menu.
    - NOKIA: Settings → More → Mobile networks → 4G LTE mode (enabled by default).
    - Samsung Galaxy: VoLTE is automatically enabled in the new firmware.
      If not: Settings → Connections → Mobile networks → VoLTE calls.
    - Sony Xperia: VoLTE is automatically enabled in the new firmware.
      If not: Settings → More → Mobile network → Enable VoLTE or Notification panel → Quick Options→ Enable VoLTE.
    - Vertex Saturn: Settings → More → Mobile networks → 4G LTE mode.
    - Alcatel: Settings → More → Mobile networks → VoLTE.
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    1. Unstable signal networks.
      You are outside the city, in areas with dense buildings - in an area of uncertain signal reception. If communication problems occur regularly, please send us a message via the Write to us form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail. On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon.
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      Top up your account in any convenient way.
    3. Incorrect connection to the network.
      Go to your phone settings and select the MegaFon network manually. Reboot your phone. If your device allows you to select a network standard (4G / 3G / 2G), try switching to a different standard.
    4. The phone or SIM card is faulty.
      Insert the SIM card into another device and check if it will connect to the network. If the SIM card in the other phone also does not register with the network, replace the SIM card.
    5. You are outside the Home Region or in the coverage area of an operator with which MegaFon does not work.
      Go to your device's settings and try manually selecting a different network.
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  - How to call emergency services?
    Single number emergency call:
    
    1 - fire service;
    
    2 - police;
    
    3 — emergency medical care;
    
    4 — emergency service gas network.
    
    Emergency numbers:
    
    Emergency medical care - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile application"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Pay attention!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.

Today mobile network covers vast territories. And the number of users in these networks is growing more and more every day. To replace the usual text messages came MMS, which expand the capabilities of SMS several times. However, not everyone knows how to send these messages and, most importantly, how to open them.

You will need

Mobile phone, SIM card mobile operator, initial settings, basic telephone skills and a desire to learn how to open multimedia MMS messages.

Instructions

Take yours mobile phone in your hands and check if the GPRSEDGE function is enabled. In order to make sure that this function is working, just open the phone’s desktop and top line see if there is a “G” or “E” icon. If it is present, then your device is ready to work in this range. If not, then you will have to “sweat” here. Unfortunately, it is impossible to display all combinations in the format of one small article. installation settings, as they depend on the phone model you are using. The solution is simple - call the operator and ask to send the settings MMS us your cell phone.

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Do everything as stated in the above paragraph and if the settings are successfully accepted on your cell phone, then you should open them and select installation. This action will take a few seconds, but after that the actual settings will be saved in your device and, in theory, you will be able to freely open the received MMS messages. After this it is advisable to reboot mobile device and remove the battery for half a minute. Then return it to your mobile phone and turn it on again.

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To make sure the function is working MMS, take the second phone and send from it MMS to your mobile device. When message comes, it will be displayed in the folder with SMS messages. You can open it using a similar scheme for working with text messages.

Please note

Pay attention to the features of your tariff plan. It is possible that your operator offers expensive rates for sending MMS messages. In addition, it is possible that there are not enough funds in your personal account to send and receive such messages.

Useful advice

Do not rush through all the steps described above, since your attentiveness determines how your mobile phone will correctly receive messages in the future.

Owners of smartphones and push-button phones It is customary that MMS MTS settings are installed automatically. This service is taken for granted and does not require manual intervention to activate. But at the time of sending the settings, the device’s firmware may have malfunctioned, a network failure or other technical problem may have occurred. How to make MMS work in such a situation, read below.

Before you receive MMS settings MTS, check if you have access to global network. Without it, sending and receiving multimedia messages is impossible. Usually the Internet connects automatically at the moment of the first SIM registration base station, but sometimes you need to do it manually using any of the methods:

Send a USSD request using the symbol combination *111*18#.
Send the text “111” by SMS to 2122.
Go to the “Personal Account” section of the company’s website and activate the service.
Install the My MTS program from the AppStore or Google Play and enable the option there.

If the MMS settings did not arrive after installing the SIM card, you can order them like this:

Send a message to subscriber 1234 (empty or with any text).
Dial 0876.
Go to the official website and submit the parameters from there.

Read more about the last method. Enter the URL mts.ru in your browser, click on the “Help” -> “Order auto settings” button. Next, indicate subscriber number and take a test to prove that you are not a robot. That's it, you can click on the button that sends the request.

When you use any of the methods, a service SMS with settings will be sent to your phone.

How to set up automatic MMS on MTS

Setting up MMS on MTS via service SMS works like this: you receive a message with auto settings for the phone. The device will offer to apply them, with which you must agree. After this, you should be able to send MMS. If sending does not work, restart your phone.

When the reboot is complete, send a test MMS to the dedicated number 8890. Money is not debited from the account for the test MMS; it is necessary to confirm that the parameters have been accepted and the profile has been activated. From this moment on, the network equipment will know that your device can receive multimedia messages.

What happens if you set up “cellular” but don’t send MMS to 8890? Then any message intended for you will be saved in the database of the operator’s Internet portal, and will not be sent to your phone. Instead of a full-fledged MMS, you will only see a text link where you can view it.

Setting up MMS manually

Sometimes auto settings may not arrive or not be activated due to technical reasons. Then, to be able to send and receive multimedia attachments, you must specify all the parameters manually. The procedure may differ slightly for different devices (for example, for an iPhone and an Android smartphone).

We go to the general settings menu, look for the section related to the Internet (data transfer) and create the following profile (fields in different models may be named differently):

You can enter any name, usually something like “MTSMMS”.
We indicate the page http://mmsc.
Login and password - write mts in both fields.
Proxy server - 192.168.192.192
The port for regular push-button phones is 9201, for smartphones - 8080.
Access Point Name - mms.mts.ru.

The contents of additional fields can be left “by default”. A complete set of manually entered parameters for various models devices are presented on the operator’s website. In the screenshots below you can see examples of settings for Android and iOS. After entering all the data, you should select new profile, then reboot the device and send a test MMS to 0890.