Velcom ussd requests remaining traffic. Velcom - how to find out your tariff plan

The simplest and most famous USSD request is to check the balance of your personal account: *100#. It is universal: it is valid for velcom, MTS, and life:). But other USSD operations are not always known to users, although many Slutsk residents are not averse to simplifying their lives by using USSD capabilities. We bring to your attention a list of some USSD requests from mobile operators.

velcom USSD requests

*100*1# - information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee.
*100*2# - notification of the balance of the prepayment.
*100*3# - information about the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of installments.
*114*1# - refusal of SMS mailings from the company.
*114*2# - refusal to listen to ACCA news ( automatic service subscriber service).
*115*0# - receiving USSD messages in transliteration.
*115*1# - receiving USSD messages in Cyrillic.
*145# - providing the opportunity to work without prepayment.
*145*9# - switch to prepaid work.
*131*company subscriber number# - “Waiting for a call.”
*135*1# - connecting to the Mobile Internet service, changing the TP of the Mobile Internet service, changing/deleting an application to change the TP of the Mobile Internet service.
*135*2# - connect/disconnect MMS.
*135*0# - receiving settings for the “Mobile Internet” service, MMS, streaming video (“Mobile TV”), all available.
*141*2# - information about the phone number and tariff plan.
*141*3*1 (*2,)# - operations related to services international communications(roaming). Except for subscribers connected via the Unified tariff plan.
*141*3*3# - connect/change your favorite number. Except for subscribers connected under the BUSINESS.PRO, BUSINESS.PRO.WEB, WEB 250, WEB 500 tariff plans).
*141*3*4# - change the tariff plan.
*141*3*5# - “Pause.”
*141*3*7# - “Back in touch.”
*141*5# - repeat invoice for a closed period by e-mail.
*141*9# - USSD help.

USSD requests privet (trademark of velcom)

*120# - information about the state of the personal account and the validity period of the statuses;
*124*card code# - replenishment of the account with a PRIVET prepaid card;
*131*company subscriber number# - “Waiting for a call” in the velcom network/roaming (status “Banned outgoing communication”);
*114# - unsubscribe from SMS-mailing HELLO.
*126# - menu of additional services. Among them:
*126*1*1# - connect/disconnect the Mobile Internet service;
*126*1*2# - connect/disable MMS service;
*126*1*5# - connect/disconnect the “Back in Touch” service;
*126*1*6# - connection to the Internet 50 service;
*126*9# - USSD help (SMS with basic requests can be received in the “Active” and “Banning outgoing communication” status)

MTS USSD requests

*110# - Menu of the “Stay in touch!” service, thanks to which you can manage the “They called you!” services. (messages are received with numbers, number of calls and their time when you were unavailable or could not answer the call) and “There is a connection!” (no more than ten subscribers whose calls you missed are sent messages indicating that they are already available).

*120*(number of the subscriber to whom you are sending the request)# - “Call me back!” service. Available only to MTS subscribers who are partially blocked. Maximum number of “Call me back!” requests - no more than 5 per day.

*363*375ХХХХХХХХ*YYYYY#, where: 375Х…—phone number of the subscriber in whose favor the order is being generated; Y... - amount (number from 500 to 10,000 rubles) - "Share balance" service.

*111# - USSD portal allows you to manage your account, connect and disconnect services, carry out transactions with your balance, use many information and entertainment services without remembering the access number.
The main menu of the USSD portal includes:
1. Hit - all the latest: games, melodies, videos, weather;
2. USSD assistant. Allows you to manage your MTS account and services;
3. Promotions/Services. Allows you to obtain information and activate current MTS marketing campaigns, as well as connect additional services for telephone;
4. Horoscope for today, tomorrow, the day after tomorrow, subscription to the horoscope;
5. Play - games;
6. Download - games, melody, videos, pictures;
7. Also - weather, jokes, aphorisms, exchange rates, tests and much more.

USSD requests life:)

*105# - information about the validity periods of Internet packages, SMS packages, video calls, bonuses, free minutes.
*115# - information about the current tariff plan and phone number.

life:) USSD requests for independent operations:
*100*card code# - top up your personal account using top-up cards;
*110*1# - go to tariff plan;
*110*2# - add service;
*110*3# - add/remove service package;
*110*5# - add/remove tariff Internet service;
*110*6*1*1# - add/remove tariff SMS service;
*120*1# - use the “Balance Transfer” service;
*120*2# - use the “Call me” service;
*120*6*1# - add/reject the “Voicemail” service;
*120*6*2# - add/refuse the “Who called?” service;
*120*6*3# - add/reject the “Back on the Network” service;
*120*7# - add/reject the Caller ID service;
*120*8# - add/refuse the “Call Barring” service;
*120*9# - set/change password;
*150# - perform operations with your favorite numbers.

Using the USSD menu is free. The mobile operator’s system, as a rule, warns about possible one-time costs for changing the tariff plan or connecting services.
To use a USSD request, enter the required key combination on your phone keyboard and press the “Call” key, after which the final answer to your request will appear on the phone display or a list of further possible operations will be offered.
Please note that in some cases, actions using USSD requests may affect the balance of your telephone number. If the actions in the USSD menu cause you questions, all additional information you can get it on the official websites of mobile operators or at their representative offices.
Also, when using some USSD commands, there are other conditions that depend on your tariff plan and other factors.
The USSD menu is compiled based on data from the official websites of velcom mobile operators. by, privet. by, mts. by, life.com.by.

If a person recently bought a SIM card, he may not know the phone number. It also happens that there is an old SIM card, and the subscriber does not remember its data. You can find out your Velcom number in different ways, a person just has to choose the most convenient one for himself. They are all free, so you don't have to worry about spending money. You should familiarize yourself with the options in more detail so that it is not difficult to obtain the information you are interested in about the Welkom number.

Ways to find out the number

You need to find out your Velcom number for various reasons, for example, to top up your account through electronic services or to provide personal information. For this you can use using standard methods, which do not require cash expenses.

To find out your mobile numbers, you can call another person who is nearby. In this case, you will be able to see the unique Welkom number on the phone screen and rewrite it. This option is not suitable for those who have activated the AntiAON service. Also, the disadvantage of this method is that there is not always a person nearby who you can ask for a favor. If there is no money in your Velcom account, then this method will not work either.

Alternatively, you can enter a special USSD command; it is used to find out the information you are interested in. The data is provided free of charge, so a person does not need to have money in his account.

How to find out:

1. Go to the dialing section.
2. Dial: *147#.
3. Press the call button.
4. Wait for an answer. As a rule, it arrives within a few seconds.

Thus, it will be possible to find out mobile number phone number from which the request is made. If for some reason the information is not provided, you can contact the operator by calling hotline or by visiting the office. In ordinary cases, it is enough that a person makes a USSD request or asks a Velcom subscriber who is nearby for help.

What to do if you don’t have access to a SIM card

To find out your Welkom number, a subscriber cannot always use the methods described above. They are not suitable for cases when the phone is not nearby or the SIM card has been lost. In such a situation, you can look at the information on the cardboard box or plate that came with the SIM card. The numbers you are interested in will be indicated there; you just need to find the packaging.

You can also find out your phone number on Velcom by contacting people you know. First of all, you should ask your relatives; they should have the information of interest. Even if the Welkom Belarus number has not been used for a long time, there is still a chance that it is saved in the contacts on the phones of loved ones.

As a last resort, you can try to remember where the Welkom number was indicated. Perhaps it was written down in documents, on websites or other places where it can still be stored. It's all worth considering available methods, because one of them can help you get the information you need. Even if the operator did not help solve the problem, you will have to come to terms with the fact that now the lost Welkom number cannot be recognized.

"Mobile Internet"– company service for providing wireless access to the Internet using 2G/3G/3G+ technologies, allowing you to transmit and receive data using mobile device(telephone, modem, etc.) supporting the specified technologies.

1. The Mobile Internet service includes:

• “Internet for tariff plan” - the Internet access service is provided to all subscribers of the company upon concluding an agreement, changing the tariff plan (if the Mobile Internet service was not connected to the old tariff plan, or if “Internet for the tariff plan” was used, or in the case described in clause 8.2). The service is provided without a subscription fee.
• Internet packages 250, 350, 750, 1000, 1500, 3000, 3000 + voka TV, 5000 + voka TV – additional packages with the included volume of traffic in megabytes corresponding to the name (hereinafter referred to as Internet packages). The period for providing Internet packages is 30 days. If the Internet package is not disabled or changed, it will automatically renew for the next period. The cost of the Internet package is debited in full from the balance at a time personal account client when connecting, renewing or changing the Internet package. Traffic is provided within 24 hours from the moment of connection, renewal or change of the Internet package.
• “Light” package – package with subscription fee, without included traffic. The subscription fee for the package is charged daily in equal installments in proportion to the number of days in the month.
• Internet traffic packages 500 MB, 1 GB, “1 GB for everything else” and 10 GB - one-time packages additional Internet traffic. The validity period of the packages is limited to the current period of provision of tariff plans. The cost of packages is written off as a one-time payment; traffic is provided in full when purchasing packages.
• plastic bag " Unlimited Internet for a day" - a one-time package with an unlimited amount of Internet traffic. The package is valid for 1 day. The cost of the package is charged in full at a time, traffic is provided from the moment of connection.
• “Unlimited Internet” package is a package with an unlimited amount of Internet traffic, which is valid on the following tariff plans at the speed of mobile Internet, depending on the tariff plan:

2.Internet packages and the “Light” package are available on the following tariff plans:

• Internet packages and the “Light” package are not provided on the following tariff plans: Smart Infinite, "Business class", BUSINESS.PRO. Platinum, “At your rhythm”, lemon, “Semi-annual subscription”, Light, Light +, Light + for business, tariff line “Comfort”, “Comfort+”, “Comfort+ for business”, tariff line for the Internet: Super WEB , WEB and "Non-stop". These tariff plans also do not provide the ability to connect/disconnect mobile Internet.

4. The “Mobile Internet” service is managed by subscribers independently:
via USSD *135*1# - connect/disconnect Internet packages, Mobile Internet services;
via USSD *135*7# - connection of one-time packages of additional Internet traffic;
V Personal account;
in ACCA, by number 411.

5. Changing the Internet package, connecting/disconnecting the Mobile Internet service (on tariff plans where this option is provided) is carried out within 24 hours from the moment the application is submitted.

6. Applications for transactions with the Mobile Internet service will not be processed if:
the subscriber's service is suspended partially or completely in accordance with the contract for the provision of telecommunication services;
There are not enough funds on the personal account balance to write off the cost of the new package (for subscribers paying for prepaid communication services).

7. Features of using Internet packages:
7.1. When using a tariff plan that includes megabytes in the subscription fee, the traffic of the Internet package will be consumed first, then the traffic of the tariff plan.
7.2. When changing the tariff plan, the Internet package will be saved if it is available on the new tariff plan, otherwise the Internet package will be changed to “Internet for the tariff plan”.
7.3. Traffic in excess of that included in the Internet package is charged according to the tariffs of the Internet package.
7.4. The unused balance of Internet package traffic is reset to zero after 30 days, when the package is changed, or when the service is disconnected.
7.5. Information about the date of the next write-off of the cost of the Internet package and the provision of a new volume of traffic can be obtained via USSD *135*3*2# and in your Personal Account.
7.6. If, at the time of the next write-off of the cost of the Internet package, the subscriber is disconnected from outgoing and incoming communications due to late payment for the company’s services or use of the “Pause” service, the cost of the Internet package will be written off after the service is restored in full. Traffic will be provided in full within 24 hours and is available until the end of the Internet package provision period. The period of provision of the Internet package is not extended by the period of disconnection from the communication network.
7.7. The cost of Internet packages 3000 + voka TV, 5000 + voka TV includes a subscription to a limited number of channels of the voka TV service. You can use voka TV using special application voka or on the website www.voka.tv. The voka service is provided in accordance with the Procedure for the provision of the voka service.

8. Features of using one-time packages of 500 MB or 1 GB:
8.1. One-time packages of additional Internet traffic with a volume of 500 MB or 1 GB are provided on the WEB Start, WEB 4, WEB 8, WEB 10 + voka, WEB 16, “At Your Rhythm” tariff plans and are valid until the date of the next traffic update included in the tariff plan .
8.2. Purchasing packages additional traffic possible after the included traffic of the tariff plan or a previously purchased one-time package has been completely used up.
8.3. The remainder of the traffic of a one-time package is not saved when changing the tariff plan, where the 500 MB and 1 GB packages are not available.
8.4. You can purchase additional Internet traffic packages using the methods described in paragraph 5, as well as on special page infopage.site. Redirection to this page occurs automatically after the end of the included traffic of the tariff plan/one-time package. The page is available in the mobile device browser only by HTTP protocol. When using HTTPS protocol page display is not guaranteed.
8.5. When redirected to a special page, HTTP traffic to other resources is blocked until the subscriber selects a method further work With mobile internet: purchasing a package or paying for traffic.
8.6. Application traffic is not blocked mail clients, browsers with specific proxy server settings and other traffic other than HTTP. Such traffic is charged in accordance with the subscriber's tariff plan.
8.7. If the subscriber chooses to use paid traffic, redirection to a special page will not be performed until the end of the current tariff plan provision period.

9. Features of using the one-time package “Unlimited Internet for a day”:
9.1. The one-time package “Unlimited Internet for a day” is provided on the “Comfort”, “Comfort+”, “Comfort + for Business”, Super WEB tariff plans and on the “Semi-Annual Subscription”, Light, Light +, Light + for Business and Valid for 24 hours from the moment of connection.
9.2. You can purchase the “Unlimited Internet for a day” package both while using the included traffic of the tariff plan, and after it has been used up.
9.3. The “Unlimited Internet for a day” package, purchased before the end of the included traffic of the tariff plan, is consumed first.
9.4. The purchase of each subsequent “Unlimited Internet for a day” package becomes possible only after the previous one has expired.
9.5. The “Unlimited Internet for a day” package is disabled when changing the tariff plan to a tariff plan that does not belong to the “Comfort”, “Comfort+”, “Comfort+ for business”, Super WEB, Light, Light +, Light + for business tariff plans .

10. Features of using the “10 GB Package” service:
10.1. A one-time package of additional Internet traffic with a volume of 10 GB at unlimited speed is provided on the tariff plan Smart plan Infinite and valid until the date of the next traffic renewal included in the tariff plan.
10.2. Purchasing an additional traffic package is possible when consuming more than 100 GB of Internet traffic in current month or after a previously purchased one-time package.
10.3. The purchase of each subsequent “10 GB Package” becomes possible only after the expiration of the previous one.
10.4. The remainder of the one-time package traffic is not saved when changing the tariff plan.

11. Features of using the “1 GB for everything else” package:
11.1. A one-time package of additional Internet traffic of 1 GB is provided for access to resources, with the exception of Viber (official mobile application, including for PC), VKontakte (PC version, mobile version, official mobile application), Instagram (PC version, mobile version, official mobile application), Games World of Tanks Blitz and World of Tanks and is valid until the date of the next traffic update included in the tariff plan.
11.2. The remainder of the one-time package traffic is not saved when changing the tariff plan.
11.3. The unused remainder of the one-time package traffic is accumulated and transferred to next month up to 10 GB.
11.4. Connecting a one-time package is available using:
USSD *135*7#;
Personal account;
velcom recommends applications;
site site.

12. Features of using the “Unlimited Internet” package:
12.1. Package management is available using:
USSD *135*7#;
Personal account;
12.2. When the “Unlimited Internet” package is connected, the traffic of the tariff plan is consumed first, then the package.
12.3. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package.
12.4 Package renewal – on the 1st of every month.
12.5. When simultaneously connecting the “Unlimited Internet” and “Unlimited Internet for a day” packages, the “Unlimited Internet for a day” package is consumed first.
12.6. The package is not disabled when changing the tariff plan if it is provided on the new tariff plan.
12.7. From 08/13/2018, the possibility of transferring data via the bittorrent protocol is excluded when using the “Unlimited Internet” package by subscribers of the “Comfort” and “Comfort+” tariff plans (after using up the Internet traffic included in the subscription fee).

13. Company clients – legal entities may be prohibited if necessary independent connection subscribers of the “Mobile Internet” service or its change, by submitting a written application to velcom sales and service centers or to the official attorneys of the company, as well as in the Personal Account (administrator). The effect of the ban is not taken into account when changing the subscriber's tariff plan to the tariff plans listed in clause 3.

14. Internet traffic in the velcom network is charged at 1 KB.

15. Tariff subscribers velcom plans, who have additionally activated the service “ International roaming"or SMS roaming, can use the Mobile Internet service in the networks of the company's foreign roaming partner operators.
15.1. Information on the availability of Internet roaming in the network of the company's foreign partner operator for roaming and the cost of roaming Internet traffic is provided on a special page of the website www.site.
15.2. The included Internet traffic of tariff plans, Internet packages and one-time packages is not consumed in roaming. Internet traffic consumed while roaming is paid at roaming rates. Roaming Internet traffic is charged at 10 KB on tariff plans of the BUSINESS.PRO, Super WEB, WEB, “Non-stop”, Smart, Corporate Smart, “Big Plans”, “Telemetry”, “Comfort”, “Comfort+” lines. , “Comfort+ for business”, tariff plans “Business class”, “Semi-annual subscription”, “At your rhythm”, lemon, Light, Light +, Light + for business and 50 KB each on other tariff plans.
15.3. The Company has the right to inform subscribers (except for subscribers of PRIVET tariff plans) about the Internet traffic they used, if the volume of its consumption is in roaming (from the moment of registration in the roaming partner’s network until the moment they return to home network) exceeds 20 MB.

16. The company has the right to unilaterally change this Procedure by publishing the changes on the official website.

17. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the agreement on the provision of telecommunication services concluded between the client and the company.

The popular Belarusian telecom operator Velcom offers a whole line of tariff plans. Among them you can find profitable options for both smartphones and tablet PCs. Often users have to think about the question of how to find out their tariff at Velcom. By name you can find out the terms of service, for example, the cost of the Internet or long-distance call, by viewing them on the operator’s website. Can the user handle this situation himself or will it be necessary to contact a line employee technical support? Let's consider all sorts of ways receive information using your number.

Method 1. Internet assistant

The online customer support system is a kind of “control panel” for your account. Here the user can select tariff plans for the Velcom number, clarify the set of options and services that are activated on the SIM card, view information about expenses, etc. Before evaluating the opportunities offered by the Internet service, you should register on the portal. Detailed instructions how to create an account, can be found on the portal home page.

Subscriber registration

At the first stage, you need to dial the USSD combination from a mobile device in which a Velcom operator SIM card is installed to assign a password. You can do this by entering the request: *141*0#. After this, the system will prompt the client to enter a sequence of characters that will be used as a password. There are no special requirements for the password. The main thing is that the length should be at least five and no more than ten characters.

Entering registration data on the Internet service home page

Before telling you how to view your Velcom tariff, you should clarify that to enter the portal, which serves as a number management tool, you should use:
. SIM card number (the format in which this needs to be done is indicated in the corresponding field).
. Password (the sequence that was assigned earlier).
After the data is accepted, the subscriber will be able to view all the data he is interested in, including understanding how to find out his tariff at Velcom.

Method 2. We turn to the voice version of the customer service service

If you don’t have the Internet at hand or the desire to use it, you can call 411 from the number you are interested in information on. In the list of items voice system You can find the section regarding the current number and listen to the information of interest. If you can’t do this and you are simply confused in the list of sub-items offered by the system, then wait until the contact center employee answers and ask him how to find out your tariff at Velcom. Most likely, the employee will simply tell us its name, having previously specified some information about the owner of the number.

By the way, you can also find out about Velcom tariffs for a phone with favorable conditions using this method. Please note that user consultation is also carried out online. The operator’s official portal has the “Ask a Question” function and links to a number of social networks, through which you can contact company employees by asking questions in the usual way.

Method 3. Use a short query

The USSD command service is an excellent option for obtaining information of interest in a short time and without the use of additional “conditions”. The subscriber will not have to use the Internet, listen voice service service and wait for the operator’s contact center employee to answer. The only difficulty in using the USSD service is remembering the combinations of requests. A good decision will add frequently used commands to the contact list of your mobile device. Then at any time you can get necessary information. How can I find out my tariff at Velcom?
. *141*2*1# - by entering such a request from the device’s keyboard, in just a couple of minutes you can get the name of the tariff plan in text SMS, sent by the operator; At the same time, the message will indicate the client's number. This function It will especially please new users who have not yet managed to remember their number.

What other commands can be useful on a Velcom number?

Tariff plans, comprehensive information about the terms of use, changing the TP - all this can be done by typing the request:

*141*3*4# - as in the first case, the information will be displayed in the form of a push or SMS message.

For users Global network from a Velcom SIM card, it will be interesting to find out under what conditions the mobile Internet is used, and also after what time it will be written off subscription fee(if available). To clarify this data, just dial the request: *141*2*3*1#.

*101*1# - request for balances for packages included in the tariff plan.
*100*19# - request information about charges for this number.
*131*<номер абонента своей сети>- sending a notification to another subscriber of the Velcom network that you are waiting for a call from him ( convenient function, when there is insufficient funds in the account for calls). The option is provided completely free of charge.

Conclusion

In this article, we looked at how to obtain information regarding your number. Please note that you can use any of the above methods. If you fail to register in the online customer service system or simply do not have access to the Internet, you can always call the specialists and ask a question, for example, what is the best cheap tariff on Velcom. If you cannot reach a contact center employee by phone, you can order call back or write to the company employees via chat.