When you go to the play store. Additional ways to solve the problem. We resynchronize the data

Registration (login) with Google Play Market(Google Play Market) has now become very popular, as Android-based devices (phones, tablets) have become even more popular all over the world. Google Play offers users great opportunities to fill their own smartphone or tablet with various useful applications and games, the number of which has already exceeded a million. This is especially true for people who lead active image life in big cities, where additional information and its synchronization is simply necessary.

Registering Google Play Market from a computer or Android device

The Google Play service provides all types of registration - from a computer or android devices(tablet or phone). When you first switch to Google Play, the registration process comes down to having your own:

In the case where there is already a registered account, all services, along with Google Play, become available automatically.
If you don’t have a Gmail account, then registering and logging into the Google Play Market requires creating new mail(without leaving the service) to enter through it.

Login and registration with an existing Gmail account (by mail)

If already created Gmail account, when entering Google Play, you must select the button “ Existing".

And enter your Gmail details.

Registering Google Play Market without Gmail

In case own account Google mail no, when logging into Google Play Market you need to:

press the button " New";

A window will open where you need to enter your first and last name;

then you need to come up with the name of your own mail (be sure to write it down somewhere so as not to forget in the future). The system will suggest possible names of mailboxes that are not yet occupied;

come up with a password and write it down, since the mail will be available for use both from an Android device and from a computer;

« Recovering your Google account password" this is the ability to assign mail to a phone number, with the ability quick recovery after losing your password. To do this, select " Configure settings";

If desired, you can set checkboxes to save backup copies of your account and receive regular newsletters. This will prevent data loss;

confirm your agreement with the terms of service when logging into Google Play using the " I accept";

enter the text shown to confirm that Google registration Play Market fulfills real person, not a computer program;

Afterwards, you may be asked to enter your own debit card number if you purchase paid Google Play products. In case of refusal, select the option “ No thanks".

Registration and login to Google Play Market (Google Play Market) are completed. You can start searching for an application, program, game, etc.

Google Play market is an electronic store from Google, where you can find and download applications, books, music and films on Android devices (tablets and smartphones). All products are provided both free and paid. It’s worth highlighting right away that when using free content, you should expect advertising or the absence of very necessary options. This technique of the creators is designed specifically to persuade users to purchase paid products.

One can highlight the sharply growing pace and popularity of Google Play among people of different ages. Back in 2013, the monthly number of downloads and installations amounted to several tens of billions. To date, exact figures are unknown, but researchers of this service talk about a truly impressive scale.

) should not be - this is a powerful online store of applications and other content, which simply must be supported by a whole bunch of specialists, as is actually happening. However, users still often complain that, they say, I can’t log in, the device writes something about the impossibility of establishing a connection to the store... And there are more and more such topics every day. Therefore, today I will talk about why this problem occurs and how you can get rid of it.

Reasons

In fact, there are only four main reasons:

Firstly, there is a network problem. For example, you could connect to Wi-Fi, but the Internet as such is not observed, since the connection was . Or the GPRS speed is so low that even the Play Market does not want to load. Therefore, first of all, we check the connection speed, which can be done, say, by opening a browser and going to Google or Yandex.

Secondly, the store may indeed be inaccessible. Such cases occur extremely rarely; they can literally be counted on one hand. It's worth waiting a little until full recovery store performance.

Thirdly, the problem may be related to host file s, which is on your device running the operating system. Sometimes this file is edited by the system, so you need to bring it into original condition.

Fourthly, the date and time are wrong.

Troubleshooting

If the problem is clearly not on the Internet, then the first thing to do is simply reboot the device. This helps in 50% of cases.

If inaccessibility from Google Play appeared after you updated your smartphone or tablet to a more recent one or custom firmware, that is, it makes sense to roll back, if, of course, you made a backup before doing so. If you have not done so, then read the following points.

It is extremely unusual that the store may not start if the date or time fails. Look carefully at the clock and if it is late or has run ahead, be sure to set the current time and date. You won’t believe it, but this method almost always helps!

Now it is clear that the problem is with the hosts file. Getting to it is not at all difficult, but for this you need to mandatory make root. For this purpose they are used various programs like Unlock Root, Kingo, etc. There are many such programs, but not all are suitable for your device. You can find out what is best to use on the well-known forum w3bsit3-dns.com.ru. Before you root, let me remind you that this procedure voids your device’s warranty. Of course, you can get rid of the root at any time in a few clicks (through the same programs that root the gadget), but upon careful examination, a specialist will immediately reveal that the device has been rooted.
In general, whether to take this step or not is up to you to decide.
Download the program and install it on your computer. Most likely, you will also need drivers directly for the device itself, we look for them on w3bsit3-dns.com, they are probably there. Let's launch installed program, click on the root button and wait until the device is rooted. You do not need to take any additional actions. After the gadget reboots several times and the program says about successful rooting, we check the presence SuperSU applications on the device. If it does not appear, then we are looking for another program to perform this operation; this one is not suitable for you.

The next point will be editing hosts. For this we will definitely need file manager, already installed on your device. For example, “ES Explorer” will do (has support for root rights). If it so happens that you don’t have it and you can’t download it from the Play Market, then I won’t be able to help you. Of course, you can download an .apk file with a file manager, but you won’t be able to launch it. So the following description is for those users who have a file manager installed.

We launch this application, grant it rights and go to the System - etc - section. Click on the last one, select “Edit” and delete all entries except the line 127.0.0.1 localhost. Then save the file and exit. Of course, it would be a good idea to first make a backup of the firmware or, as a last resort, save the hosts itself on a memory card or on a computer just in case, because if you click the wrong button you can turn your smartphone into a brick. Remember this, because you act entirely at your own peril and risk.

Finally, we reboot the device and try to connect to Google Play.

Solutions from our users

I am publishing the solutions of users who unsubscribed in the comments and whose methods turned out to be working. Special thanks to them for this.

Solution from evil android user(suitable for those who do not have root rights):

Guys, listen carefully! I solved this problem by downloading the latest version of google play (in older versions it’s called play market), it weighs about 6.4 MB, and also google play service - it weighed either 16 or 24 MB, I don’t remember. Files ending in .apk
I installed it (just in case, I deleted the data in the program manager both there and there), rebooted the phone and it worked!
Before this, I deleted data, unchecked synchronization, deleted my account and reset it again, checked the date and time - nothing helped!!! What I didn’t do - manipulating the host file - was long and dangerous.
Samsung phone gt-S7270 4.2.2.

Solution from Egor:

I did this with the hosts file, but it didn't help - only a few applications were removed. Previously, I had freedom with ROOT rights (in my opinion, he changed hosts file), and I deleted freedom without pressing stop (I had to press stop - then I read how to remove it correctly) and deleted ROOT rights and the play market immediately stopped working. Google sync there wasn't. After a while I got tired of it, I set ROOT rights, freedom and pressed stop in freedom. Play market has started working!

Solution from Artema:

ATTENTION! Who suffered for a long time, like me, and it didn’t help even after editing hosts(but freedom was installed):
1. demolished google play and demolished google play services - rebooted
2. downloaded them again and installed them
3. launched freedom, pressed then stop - rebooted
4. launched google play, the connection started, but it popped up that it was missing. I pressed repeat 3-4 times, the connection was established and everything started))))

Solution from Danila:

To find the hosts file, you need to:
- open file manager
- find the “one level up” button at the very top
- press it many times until the manager says “current folder top level»
- find the “etc” folder
— edits the hosts file

I recommend the manager for this “ root explorer» (for editing you need root rights), (applications for this - baidu root, root master).
Personally, editing the file + downloading the latest helped me google versions play.

You will be surprised, but more than 70% of Android device owners face this situation when the Google Play Market does not open. We will now tell you how to fix this “glitch”. If you encounter it, it won’t be difficult.

First of all, although it sounds trivial, you need to check network connection. It is possible that this error also needs to be corrected.

Rebooting is trivial, but often effective advice for any problems logging into your Google Play account. Google Play Market may not open due to problems with the device (too many running programs, long time work, etc.). If rebooting does not help, then move on to tip No. 2.

Important! Before rebooting, use Clean app Master, it often immediately solves the problem of the Play Market not opening.

Often clearing the cache helps temporarily fix the problem in Google work Play Market, for cleaning you should take the following steps (the instructions are suitable for any device):

Settings → Applications → Manage applications.
Now find the Google Play Market among the programs, click on it and in the window that opens, select the “clear cache” (data) function.
After cleaning, reboot your device.

Tip #3: Uninstall the latest installed Android update.

If the phone does not enter the Play Market and at the same time you cannot log into your Google account, but before that everything worked fine, this may be the result failed update Android OS firmware.

To delete last update Follow the instructions in tip #2, but instead of “clear cache,” click “uninstall updates.” Such actions will reset the Google Play Market and return it to the very first settings.

To activate your account, you need to go to the “Settings” section, then find the “Applications” section, select “All” here. Now you should open “Google Accounts” and activate.

If the above tips did not help, then you need to delete and restore your account:

Settings → Account and synchronization settings.
Now delete your account, and then restore it or create a new one.

Important! Some programs, such as Freedom, can block the Market, so carefully go through the list of downloads and recently installed applications.

If the Google Play Market still does not work after all the manipulations, then you should resort to the most radical step - resetting Android to factory settings. To reset, follow the instructions:

Settings → Backup and reset → Reset settings.
The “Reset phone settings” option will appear on the screen, where you need to click “Erase everything”.

All data that was stored on the memory card will not be erased; to create a copy of the system, you need to find the “Backup copy of data” section in the settings, and then restore it after rebooting the system.

Important! Before resetting to factory settings, be sure to check your Download Manager connection. To do this, go to the “Applications” section, open the “All” tab and find the “Download Manager”; if it is not enabled, then launch it and check the functionality of the Market.

If so, it wouldn't hurt to check it. We hope that our tips helped you restore access to your account and the functionality of the Google Play Market. Do you know about other methods? Then write about them in the comments!

operating room Android system is by no means sinless. Many smartphones based on it from time to time produce a variety of errors, unnerving the user. Perhaps one of the most serious errors is related to the Play Market. Some owners portable gadgets it suddenly refuses to function, although it was working perfectly before. Today's article will try to help you bring Google Play back to life.

It is necessary to understand that the client himself Play Market is regular application is not part of the operating system, as some people might think. In this regard, no one is protected from the fact that the client fails. The reasons for this can be completely different.

This program is updated regularly. If you prohibit this process, then soon your client will become obsolete. Partly for some people the Play Market does not work precisely for this reason. Although most often there is still a way to update the application, as a result of which the client’s functionality is restored quite quickly.

But most often the problems are caused by the state of the operating system itself. Some internal processes are interfering with Google Play, which is why a message with an error number is displayed on the screen. It is curious that this number most often means nothing even to an experienced professional who regularly repairs smartphones. In any case, you can get the Play Market to work if you use our guide.

First of all, reboot your device. In many cases, this simple action solves the problem. Proceed to the following points only if there is no visible changes after reboot.

Reset Play Market application settings

As mentioned above, the client Google Play is an ordinary application that is preinstalled by the device manufacturer. Therefore, no one will forbid you to reset the client settings if it stops working. This process is no different from resetting any other program. Namely, you need to do the following:

Step 1. Go to " Settings».

Step 2. Go to the section " Applications" It may also have the name " Application Manager».

Step 3. Find in the list Play Store and click on it.

Step 4. In the settings window that appears, click on the buttons " Erase data" And " Clear cache».

Usually this method solves the problem. But in some cases even this does not help.

Uninstalling Play Market updates

If the Play Market does not open for you even after deleting all its settings, then you need to try to get rid of all updates to the program, returning it to its original state. To do this, you need to go to the client settings window described above. In it you should click on the button “ Uninstall updates».

After some time operating system will eliminate all updates that the Google Play client was receiving. As a result, it will become exactly the same as you launched it immediately after purchasing the smartphone, when you just entered the data from your Google account.

Working with Google Play services

Functioning of Play Market and many others pre-installed applications directly depends on the state of the program " Google Services Play" You will not see its icon in the menu or on the desktop. However, this program launches simultaneously when the smartphone is turned on - it is this program that takes up quite a large amount of space RAM. If you have problems not only with the Play Market, but also with some other applications, then you can try clearing the Google Play Services settings. To do this, perform the following steps, some of which have already been described above:

Step 1. Go to " Settings».

Step 2. Go to the section called " Application Manager" or " Applications».

Step 3. Click on the program called " Google Play Services».

Step 4. Click on the button Clear cache».

Check the functionality of the Play Market. It is possible that the problem has been resolved.

Working with Google Services Framework

Sometimes problems with the Play Market can arise due to unstable work separate process Google Services Framework. In fact, it cannot be considered separate program, but you can still find it in the Application Manager. So, here you go:

Step 1. Visit " Settings».

Step 2. Go to " Applications" or " Application Manager", depending on the smartphone model.

Step 3. Go to the " All» and click on Google Services Framework.

Step 4. Here click on the buttons " Erase data" And " Clear cache».

That's it. This may well help, although the likelihood of this is not very high.

Other services

In the same “Application Manager” you can find other services on which the operation of the Play Market directly depends. If any of these services are disabled or unstable, you will not be able to download the application, and sometimes you will not even get to Google Play.

Go to the service settings page " Google Accounts", located in the tab " All" Please note that this service is not disabled. If this is indeed the case, then click the " Turn on».

In the same way, check " Download Manager" If it is disabled, then click on the " Turn on».

A malicious application, popularly called a virus, could disable some of these services. That's why we recommend that you read this article about the best antiviruses for Android .

Removing a Google account and restoring it

If all the methods discussed above do not help, then more serious measures will have to be taken. For example, you can try deleting your Google account, and then create it again. In some cases this really helps.

Here we will not describe in detail the methods for deleting and creating an account. We have already written about what needs to be done for this. Just follow the following links:

Removing applications that block the Play Market

There are special applications that completely block the functioning of the Play Market. If you suspect any of the programs of this, then remove it. In particular, you should eliminate or at least disable Freedom. This app allows you to make in-app purchases for free, but in return it does not allow you to use Google Play. Before deleting a program, do not forget to click on the “” button in its menu. Stop».

But everything won’t end at Freedom’s removal. After this you will have to configure the file hosts. To access it you need get root rights. If you have them, then install a file manager that can penetrate deep into the system. It could be ES Explorer or less susceptible to advertising Root Browser. Next, launch the file manager and go to the path /system/etc/.

Find the file hosts(it's one of the few that doesn't have an extension) and click on it.

In the case of Root Browser, you will be prompted different types files. Select " Text document».

Select the application with which you will edit this file. It could be absolutely anyone text editor. In our case, the choice fell on “ Documents».

Leave in the file only the line that you see in the screenshot. If it is missing, then write it down.

Full reset

If the above steps did not help, then you will have to do a full reset. Our separate article contains detailed instructions, describing all your actions necessary to complete a complete reset.

Attention: so you will lose everything user files. Therefore, it will not be superfluous creating a backup copy, so that you can then return music, photos, contacts and documents to your smartphone.

This method does not help only in absolutely incredible cases. If after purchase smartphone Play The Market was functioning, and now its functionality will be restored.

Internet connection and time

Finally, let’s mention a couple more reasons why the Play Market does not launch on Android. The first is, no matter how trivial it may sound, the lack of an Internet connection. Check your mobile balance. Also check your internet browser to see if it loads different sites. You can also connect to Wi-Fi networks, usually with her using Play Market is always open.

Another cause of problems with Google Play is incorrectly configured time. Be sure to set your time zone, otherwise Play Market will complain about it. You can also check the box next to the items “ Network time zone" And " Network date and time", in this case the settings will be made automatically.

Google Play Market is the most popular online store entertainment content for devices based on Android OS. Here users can find a variety of games, applications, movies, books and much more. In this article we will talk about everything related to setup and use.

How to reinstall Google Play Market

It's even easier to do this:

Download the latest version of the application by following the link and install it as a regular program.

How to recover your Google Play Market account

Since we use a Google account to log into the application store, it is this account that will need to be restored. There are two options here:

Restoring access to your Google account if you have personal data

Login from PC to Chrome browser and on home page Click the “Login” button.
In the window that appears, click “forgot your email address?”
In the next window you need to enter backup address or a phone number previously associated with your account.
Then we will be asked to indicate the first and last name associated with the account, and then click the “send SMS” button.
Enter the 6-digit confirmation code received in SMS, and then select your account.
We are required to enter a password, but we don’t remember it either, so we click “Forgot my password.”
In the next dialog box, enter any password and we are prompted to send a confirmation code by email.
Enter the received code and change the password to log into your account.

Conclusion

Now you have learned a lot about registration, login and setup Google play and you will be able to solve many problems yourself!