Problems with the camera on Android. The camera on the phone does not work: quick diagnosis of problems

The camera is an attribute of almost every smartphone and tablet, however, it does not always work as we would like. For what reasons does the camera not turn on on Android?

• Insufficient memory;
• Cache overflow;
• Inappropriate firmware from unofficial sources;
• Conflict between application algorithms that use the camera;
• Virus infection;
• Incorrect camera settings;
• Contamination or mechanical damage to the lens (water, falls, shocks, shocks);
• Low battery level;
• Minor malfunction;

In fact, all these problems are quite easily solved. The tips are suitable for both phones and tablets, as well as the main and front ones - so the tips are the same. First, make sure that there is no interference with the display of the image. foreign object. The camera is working, but the image is distorted or unclear? Look closely at the lens. Wipe the camera with an elastic cloth or paper napkin - it may be dirty. Is your phone new? Make sure there is no protective film. If there are cracks on the camera, you will still have to contact a service center for repairs. I would like to note right away that if there is a warranty, it will not be free, since the damage was caused as a result of insufficient care.

When you turn on the camera, do you see a black screen, text with an error, and the Android camera does not work and just freezes? So, first, reboot your phone - minor glitches could occur if the device worked for a long time without interruption. Is the camera ok again? These failures are especially common for users whose smartphones do not have a schedule for turning on and off. How to avoid such mistakes in the future: “Settings” – “Schedule on/off. nutrition."

Quit programs that may be using the camera. For example, a transparent screen.

Think about whether you have installed any applications to work with the camera? For example, filters, a program for creating images different from the standard one, utilities to improve its operation. They can be made with high quality, but if they do not fully suit your model or, together with other applications, they take up too many resources. Disable such programs through the application menu. Use standard remedy to take pictures. Was it deleted? Prefer what is not expensive in terms of resources and popular app cameras.

Do you doubt that the problem is in the program? Boot into Safe Mode. How to do this? Reboot your device. Press and hold the volume up/down button from the moment the welcome screen appears until the device turns on. If everything worked out, the message “ Safe Mode" The camera still doesn't work as it should? So the reason is something else.

The camera does not work on Android after the firmware? Update the Android operating system as follows: go to “Settings” – “About phone” – “ Over-the-air update" If the version is custom, the developers probably did not take into account some features of compatibility with this phone or tablet model. You'll have to roll back to the original one or find a new unofficial one. I will describe how to return the factory OS after flashing. Recovery menu – “wipe data/facroty reset” – “ wipe cache partition” – “installzipfromsdcard” – specify the location of the backup. If you have not done so, search the Internet or other users. Take care not to catch the virus.

Why doesn't the camera work? separate application, for example, in Skype? The program may not be compatible with your version operating system. Make sure the app is allowed to use the camera. Reinstall the program in which the camera does not work.

Common Mistakes

Have you noticed low memory notifications? Remove extra files and applications, and also be sure to clear the cache - it takes up a lot of space, including temporary files of the application itself for creating photos. Don't know how to do this? Approximate path: “Settings” - “Applications”. Select programs one by one, and clear the cache (not to be confused with all the data - they can be important). After this, the camera should open and work.

Stop the camera from the application menu. Then open it again.

Have you downloaded anything from unverified sources? The device has probably picked up malware. software. Install one of the antiviruses. The highest quality ones are Anti AVL, Norton Security & Antivirus, Sophos Antivirus & Security, Bitdefender Mobile Security & Antivirus.

Camera turns on but doesn't save photos? Check your application settings. You may have chosen to save pictures to the SD card that is in at the moment removed from the phone? In this case, the app may not allow you to take photos. The memory card may be in the slot, but damaged. To check this, make sure that the files from it are displayed. It is also possible that your device has run out of memory. Change the default storage location from your phone to your memory card or vice versa. To do this, go to “Settings” – “Memory” – “Default recording disk” – “Phone memory” / “SD card”.

The camera on Android does not open, for some reason it gives the error “Could not connect to the camera”? Perhaps it's the application that uses it. Clear the cache and data of this program. Remove its updates, if any. Force stop the application. There are camera updates in Play Market? Download them. Still reports an error connecting to the camera? Try downloading another application from the Play Market. The highest quality ones are Open Camera, Camera JB+, Camera MX, Camera FV-5 Lite - all these programs are free. Reinstall the app if you are using a third party app to take pictures. After this, the message that the android could not connect to the camera should be resolved.

Does it say “An error occurred in the Gallery application”? In the application menu, stop (but do not disable) Gallery on your phone. Clear the cache and data, and if desired, first move photos and videos to another drive. Didn't help? Reset the settings after saving the data. Contacts can be synchronized with your Google account.

Other reasons

Look at the charge level. On some devices this matters. If the battery level is less than 30%, the camera may not work. Connect the charger.

Reset settings to factory defaults. “Settings” – “Backup and reset”. Make a copy of important data on a memory card or other storage device.

Correct the train. For most users without experience and a set of special tools, this step is not recommended. You can look at the cable through which the connection passes between motherboard phone and camera. He could have just walked away.

Flash not working? Make sure this mode activated Turning the flash on and off may help. Check your device for algorithm conflicts and synchronization errors using the Multi Cleaner application. Resetting and flashing also helps. To make sure the hardware is working properly, turn on another application that uses the flash. For example, a flashlight. If the flash does not work in the tested program, you will have to seek repairs. Some models do not have a flash at all.

Blurred camera focus? Moreover, this may not be observed near or far. Automatic and manual focusing don't help? Most likely, the lens has moved or is not aligned correctly.

What should I do if the camera does not work on Android after following all the instructions? It makes sense to seek qualified services.

Today even on inexpensive smartphones professional photo modules are installed, which are in no way inferior to the once popular point-and-shoot cameras. With the help mobile gadgets any user can feel like a novice photographer. And if you install special program for an Android camera, you can play with the effects and give your pictures extra charm.

No matter how well the gadgets work, some people are faced with the fact that the photo module of the device stops working for no apparent reason. Let's try to figure out this problem.

Probable Causes

If the camera on Android does not work, then there may be a number of reasons for this. For example, during the process of updating the phone software, a failure occurred, which resulted in disruption of the photo module. In addition, some users try to reflash gadgets themselves, which is also fraught with consequences. Viruses and malicious files can also be the reason why the camera application on Android is disabled.

And, of course, a smartphone can fail due to mechanical shock. Below are the most common problems and methods for solving them.

Software errors

• Viruses. To get rid of malicious code that could interrupt the camera application on Android, you need to install good antivirus and check the system.
• Absence free space. If everything on the memory card or on the phone itself is jam-packed, this can cause the photomodule to fail. To solve this problem, just clear your phone memory and delete all unnecessary or unused files.
• "Clogged" cache. Temporary files are constantly accumulating on smartphones. If the cache is full, this may well cause an error. Therefore, it is enough to simply delete all temporary data.

• Incorrect settings. If the picture was taken on a memory card that was later removed from the smartphone, then you just need to restart the phone.

If after these manipulations the camera on Android does not work, then the problems may be more global.

Physical malfunctions

Before you go to service center, it's worth checking everything possible reasons breakdowns. Even if they sound absurd.

If the camera on your Android phone does not work, then you need to check whether it is in place micro SD card. Very often on smartphones, photos are saved not to the device itself, but to a miniature storage device. If it is not inserted into the phone, the camera will be inactive.

Second most typical reason The reason why the camera on Android doesn't work is because the lens is dirty. Very often, users buy unusual cases for smartphones, under which dust and dirt successfully accumulate. Therefore, in the event of a malfunction, it is worth checking whether the miniature eye of the photomodule is dirty.

If the camera operates intermittently and periodically turns off during shooting, then it is worth reconfiguring it, following the correct sequence of actions.

How to configure the photo module correctly

If the camera on Android does not work or occasionally crashes, then you need to follow a few simple steps:

• Reset your smartphone to factory settings. Usually, to do this you need to go to the gadget menu and find the line “ Backup" After this, you need to select “Reset factory settings”. Before doing this, it is better to save all important data and transfer contacts from notebook to a memory card.
• Download and install an antivirus (do not visit other sites before doing this). After this, you need to clean the system. Download antivirus programs recommended only in Google Play, this way you can be guaranteed against malicious files.
• Clear cache. This operation is performed immediately after the antivirus scan has been performed. To clean it, you need to go to “Applications” and find “Camera” there. In the same menu there will be a “Clear cache” button.
• Thoroughly wipe the objective lens using a special lens cloth.

If you still can't take pictures, you can try installing another camera application. There are a huge number of such utilities. There are paid and free programs, more functional and those that only allow photography.

If all else fails, then all that remains is to contact the service center.

Sometimes on devices running Android control Unusual situations may occur - for example, the camera refuses to work: it displays a black screen instead of a picture or even the error “Could not connect to the camera”, takes pictures and videos, but cannot save, etc. We will tell you how to deal with this problem.

Various types of errors or problems with the photo module can arise for two main reasons: software or hardware. It’s not easy to fix the latter on your own, but even a novice user can solve problems with the software. It is also possible that the camera remains conditionally working, but cannot save the shooting results, or they turn out to be very poor quality. Let's start with such situations.

Method 1: Checking the Camera Lens

IN lately Many manufacturers also cover the lens of the image module with film. It is sometimes difficult for a person, even with very acute vision, to notice its presence. Take a closer look, you can even carefully pick it up with your fingernail. Once you feel the film, feel free to rip it off: its protection is useless, and it spoils the quality of shooting.

Also safety glass The lens may simply become dirty or dusty during the operation of the device. Alcohol wipes for caring for LCD monitors will help you wipe it clean.

Method 2: Checking the SD card

If the camera works, takes both photos and videos, but nothing can be saved, most likely there is a problem with the memory card. It may simply be overfilled or gradually fail. If your memory card is full, you can try or simply transfer some of the files to your computer or cloud storage( , or many others). If you are experiencing obvious problems, then it would be worth trying such a card.

No matter how trivial it may sound, a significant number of random errors that occur during the operation of the OS can be corrected by a simple reboot. The point is that in RAM There may be incorrect data, which is why an unpleasant failure occurs. The built-in RAM manager in Android and most third-party options do not have functionality complete cleaning all RAM - this can only be done by rebooting the device either through the shutdown menu (if there is such an item in it) or by using a key combination "Lower sound" And "Nutrition".

Method 4: Clear data and cache of the Camera system application

As you probably already know, Android often puts a spoke in its own wheels in the form of conflicts different components– unfortunately, such is the nature of this OS, errors do happen from time to time. In this case, something went wrong with the files that belong to the camera: the wrong variable was written in the configuration file or the signature did not match. To get rid of the discrepancy, it is worth cleaning such files.

Method 5: Install or remove a third-party camera app

Sometimes a situation occurs when the built-in software for the camera turns out to be inoperative - due to interference with system files by the user or incorrect installed update. Plus, this can also be found on some third-party firmware (you can check it in the list of bugs). The situation can be improved by installing a third-party camera - for example, . Also, no one forbids you to put any other of the . If the problem also occurs with a custom camera, it’s below you.

If you are using a third-party version of the camera, and you need to use the stock one, but for some reason it does not work, then you should probably try to remove it. native app: The cause of the malfunction may be a conflict in the system, which you can eliminate by removing one of the irritants.

Warning for users with root access: Do not delete the built-in camera application under any circumstances!

Method 6: Reset the device to factory settings

Sometimes software problem may lie deeper, and it can no longer be fixed by rebooting and/or clearing data. In this case, we use heavy artillery - make it hard reset devices. Don't forget to do backup copy important information from the internal storage.

Method 7: Reflashing the device

When the camera app continues to show an error or black screen even after a factory reset, it looks like it's time. The cause of camera problems in such cases lies in an irreversible change system files, which a reset cannot fix. It is also possible that you installed third-party firmware, which causes the camera to not work. As a rule, these are the so-called nightly versions. We recommend that you flash using stock software to eliminate the influence of third-party factors.

Method 8: Visiting a service center

The worst case scenario is physical malfunction– both the camera module itself and its cable, and motherboard your device. If none of the methods described above helped, most likely you have a hardware problem.

There are 3 main causes of failure: mechanical damage, contact with water and manufacturing defects of one of the specified components. The latter case will allow you to get out almost without losses, but if the phone or tablet has been dropped, or, even worse, has been in water, then repairs can cost a lot of money. If it is more than 50% of the cost of the device, you should think about buying a new one.

The reasons for the camera not working as described above are common to all Android devices.

Modern smartphones include large number functions. You can use smartphones as a voice recorder, radio, flashlight, navigator, watch, and so on. Among all the functions of such gadgets, one of the most important is the camera. If we consider the cameras in flagship smartphones, then they, in fact, are not inferior in image quality to inexpensive cameras, and sometimes even surpass them. We can already find dual main cameras, double or even triple LED flashes, optical stabilization and phase detection autofocus.

However, the problem may be that due to low quality digital processing Pictures may come out bad. In some cases, the camera on a smartphone or tablet may stop working altogether. We will look at several options why the camera on an Android device may not work correctly.

Firmware problems

One of the reasons may be an incorrect system update or a bad custom firmware on your device. The most simple option To fix this problem, you will use previous version firmware on which the camera worked correctly. Unfortunately, Android does not allow you to easily roll back to a previous version of the system, so you will have to completely reflash the device.

Viruses and malware

Another reason could be programs downloaded from unknown sources. We recommend installing games and applications from the official store Play Store where each program takes place special check by Google. If you are a fan of “hacked” games and other pirated content, then it is better to use trusted sites. Here you can always find the latest ones for Android. Tips in in this case quite banal: remove the software after which the camera stopped working, do full reset settings or reflash the device.

Mechanical damage

Even with careful and careful use, devices may fall out of your hands from time to time. Even if dropped from a small height onto a soft floor, the device may be damaged. If you do not see any physical defects (scratches, cracks, dents), this does not mean that the device has no internal damage. A common case is when the camera cable becomes disconnected and the camera stops working. If this is the case, then the smartphone will have to be disassembled. Do it yourself or send it to a service center - it's up to you.

Problems at the software level

Sometimes a situation arises when the main Camera application, which is available on all Android smartphones, simply stops working or begins to freeze. Of course, in this case, you can do a full reset or reflash the device, but it’s much easier to install third party application cameras. Just go to the official app store

Hello! Just recently I had to update an iPhone 5S to iOS 10 for a friend of mine and everything would have been fine, but... then I wouldn’t have written this article :) In general, the next day he came to me and literally said the following: “At Apple everyone is a scoundrel. They artificially make devices obsolete and force them to buy new ones. Look, after the update it stopped working for me rear camera(now a black screen is always shown there), and the flashlight does not turn on, it constantly writes about some kind of overheating, although the device is completely cold.”

I certainly can believe that Apple is somehow forced to buy its new gadgets (for example, by adding new features). But not as barbaric - simple update breaking cameras. Therefore, it was decided to try to correct this ailment and... it worked! How? I'll tell you now, let's go!

From the very beginning, it is worth noting that, regarding this problem, the rear camera and flashlight are dependent on each other. The camera will show a black screen and when you turn on the flash it will say: “Flash is off. iPhone requires cooling before using flash." This is, so to speak, the main symptom.

So, first of all, I started searching and seeing what people wrote about this. It turns out that on the forum Apple has already There is a whole thread dedicated to this disease. And there will be enough such “lucky ones” (with the camera that won’t start after the update) throughout the whole town. True, it mostly talks about the iPhone 5, but the 5S, as well as other iOS gadgets, are also mentioned. Here are some tips and actions we were able to spy on - after following them, the camera started working again for some:

1. Enable or disable power saving mode ().
2. Switch cameras (from front to back) several times. Until the black screen disappears and it starts to turn on.
3. Apply a little pressure in the area of ​​the camera (very carefully!).
4. Close all applications that may be using the camera and try again.

1. We do a hard reboot of the gadget. How?
2. latest current firmware.

If this does not help, then you will have to climb inside the gadget. Here is a little advice - in the case when the device is under warranty, you should not do this yourself. . And remember that for PCT iPhone The warranty period in Russia is 2 years (and not one, as many people think) -.

If assembly and disassembly skills are not alien to you, then check and turn on and off:

• Camera cable.
• Battery.

Perhaps they simply moved away after a fall or other blow. If the phone has been restored unofficially, reassembled, or has undergone some kind of “makeshift” repair, then very often it can be noted that the cables do not have a special film that allows them to be securely fixed in the connector. And at the slightest fall, it simply falls out.

Even if everything is in place and it seems to you that they are installed tightly and completely, to solve the flash not working and the black screen when starting the camera, you need to pull them out and insert them. Yes, a simple reconnection is enough in most cases.

This worked in our case too - in the end it turned out that my friend’s phone fell several times and the camera cable simply came off.

It should be noted here that a friend bought an iPhone 5S on the market and who, how, and from what he assembled it - we naturally don’t know. In any case, if previous version iOS, this did not prevent the camera from starting normally, but after the update something went wrong and instead of the subject we saw a solid black screen.

I hope that you won’t end up disassembling the device and that you will be able to get the camera and flashlight to work differently, more in simple ways. Although there is nothing complicated in the last option, you just need to act carefully and not break anything else :)

P.S. There's another one secret way to solve the problem - put “like” and everything is “OK”!